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Odette Beauvil

IPTV - Wikipedia, the free encyclopedia - 0 views

en.wikipedia.org/...Internet_Protocol_Television

shared by Odette Beauvil on 22 May 12 - No Cached
  • This article is about Internet Protocol Television. For public television broadcasting in Iowa, see Iowa Public Television. Internet Protocol television (IPTV) is a system through which television services are delivered using the Internet protocol suite over a packet-switched network such as the Internet, instead of being delivered through traditional terrestrial, satellite signal, and cable television formats. IPTV services may be classified into three main groups:
  • Historically, many different definitions of IPTV have appeared, including elementary streams over IP networks, transport streams over IP networks and a number of proprietary systems. One official definition approved by the International Telecommunication Union focus group on IPTV (ITU-T FG IPTV) is: "IPTV is defined as multimedia services such as television/video/audio/text/graphics/data delivered over IP based networks managed to provide the required level of quality of service and experience, security, interactivity and reliability."
  • Odette Beauvil on 22 May 12
     
    here is my article on internet technology
Xueling Wang

Smartphones on Track to Become Room Control Devices | Top Stories | | Hospitality Magaz... - 1 views

hospitalitytechnology.edgl.com/...come-Room-Control-Devices83585

smartphones hospitality room control devices

shared by Xueling Wang on 17 Jan 13 - No Cached
  • The newest trend in the hotel space is allowing guests to control everything in the room with one device.
  • yiran DING on 17 Jan 13
     
    This article presented the possibilities of  the usage of smartphone as the single control device in hotel guestrooms in the near future.  "The newest trend in the hotel space is allowing guests to control everything in the room with one device". Hotel Technology Next Generation(HTNG) recently published a new standard for single remote control to support multiple devices. There already are technology that use television remote for this function. And because of the popularity of smartphones and tablets, guestrooms are now expected to have these devices. HTNG is also working on standards for these devices, they are believed to be able to replace the television as the focal point of control in the future. Although the offering tablet devices in guestrooms is still new to the industry, only several high rank hotels have done. And the usage rates of tables stand much higher than the usage rates for television, These devices have multiple functions vary from ordering room service to turn off the light.   The article also discussed the necessity of television for guestroom control. Many hotels use products that enable guests to connect their own devices onto television and make these devices the remote control for televisions or other devices in the room. 
  • Xueling Wang on 20 Jan 13
     
    The newest trend in the hotel space is allowing guests to control everything in the room with one device. With the popularity of smartphones and tablets, experts believe they will replace the television as the focal point of control.  People are familiar with smartphones and tablet applications and therefore adoption using those devices rather than a television is more likely Today. In a hotel, if it has not switched to flat-screen TVs, it is probably angering a lot of customers. On the other hand, the experts  don't think the typical customer expects to find an iPad, the trend may shift to just offering apps because smartphone use is becoming even more widespread.
Diya ZHAO

Top ten technology gadgets for the modern hotel room | Tnooz - 5 views

www.tnooz.com/...gets-for-the-modern-hotel-room

Hotels New technologies convenient sources

shared by Diya ZHAO on 31 Aug 12 - No Cached
  • 1) High definition televisions (HDTVs)
  • 2) High speed internet access
  • 3) MP3 docki
  • ...18 more annotations...
  • ng station and al
  • 5) Mirror televisions
  • 4) Convenient power sources
  • a connectivity panel which enables content from a laptop, digital camera or MP3 to be viewed/listened to via the television so they don’t have to keep recharging their batteries.
  • arm clock
  • 6) Lighting and climate control
  • s weather gauges on its in-room control panel,
  • 10) And, finally, technology to rotate a Croatian hotel once every day is being explored to give every guest a sea view during their stay. Not viable for every hotel, but boy would it help you stand out from the crowd.
  • use any brand of mobile phone to gain access to their hotel room
  • .  Face recognition key locks and LCD screens connected to a digital camera to let guests know instantly who’s outside their door
  • 8 ) Energy management systems
  • A combination of energy-efficient air conditioning, a rainwater harvesting system and low energy lighting can reduce a hotel’s carbon footprint by 75 per cent compared to the average establishment.
  • 9) Guest sensors
  • 7) RFID (Radio Frequency Identification) door lock for keyless entry to a hotel room and other areas of the hotel is becoming more popular in hotels across the world.
  • Mirror televisions are more commonly found in bathrooms, saunas and swimming pools at luxurious hotels.  They are equipped with high definition technology, digital tuners and touch screen functionality.  In fact, there were some impressive Mirror TVs being demonstrated at the recent CES in Las Vegas.
  • High definition televisions (HDTVs) are the focal point of every hotel room and there are a huge variety of models for hoteliers to choose from to suit differing room sizes and budgets.
  • (wired and wi-fi) in hotel rooms is a must for any business traveller and now many leisure travellers too
  • are two essential gadgets for many travellers.  Apple has sold over 100 million iPods and many travellers use them to listen to favourite songs, watch movies, or view family photos, so any docking station that couples as an alarm clock should be at the top of any hotelier’s list for in-room gadgets. Alternatively, most in-room televisions also double up as an alarm clock.
  • Ryan Jove on 31 Aug 12
     
    This article presents insight into the best technology available right now to put into a new construction or facelift of a hotel.  From the basics like HDTV and internet connection, to facial recognition key locks, this article discusses the trend in the industry.  It also discusses energy management systems, which are clues that the industry is evolving and looking to save cost and the environment at the same time.  These style of systems, I believe will emerge as the most important out of the whole list because they demonstrate the exact way to cut cost.  The article says that an effective energy management system "can reduce a hotel's carbon footprint by 75 percent."  Thats not too shabby...  For more on energy management systems, visit http://ems3.com/.
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  • Yawen Zheng on 15 Jan 13
     
    The mirror televisions is a great idea. I personal very like this hardware. It integrated the mirror and television together, not only save more space onthe wall but also bring a new feeling for customer. This system have touch screen, digital tuners and the most important is waterproof. That means the hotel can put it in bathroom or some damp environment. It make cuntomer more convenient and the hotel do not need to worry about the damage.
  • marylauren1717 on 15 Jan 13
     
    The technology to rotate the Croatian hotel once every day is absolutely phenomenal. By giving their guests a chance for an ocean view during their stay, they provide the guest with the utmost of service although like the article pointed out, this is not feasible for most hotels. I especially like the energy efficient programs being implemented in hotels across the country. Most guests, including myself, leave hotel rooms with out adjusting the air, leaving lights on, etc. Because we are not at our own home, we seem to lack concern. With energy-efficient air conditioning, water harvesting shower heads and sensors to detect when the room is vacant will all help reduce the hospitality industry's carbon footprint drastically.
  • Diya ZHAO on 23 Mar 13
     
    echnology director at Quadriga, recommends the top ten bits of technology that every hotel room should have, ranging from the most obvious to the more unusual. They should provide a range of high quality HD channels to reflect the needs of guests and most major suppliers including Samsung and LG, for example, offer a range to suit all requirements and budgets.
frank rodriguez

A Green Way to Dump Low-Tech Electronics - NYTimes.com - 0 views

www.nytimes.com/...30ewaste.html

E-waste New York Times

shared by frank rodriguez on 21 Sep 12 - No Cached
  • “It’s pretty well known that if it gets into the landfill, it gets into the groundwater,” he said. “Its chemicals pollute.”
  • Mr. Reilly decided to take advantage of a new wave of laws in Maine and elsewhere that require television and computer manufacturers to recycle their products free of charge
  • Since 2004, 18 states and New York City have approved laws that make manufacturers responsible for recycling electronics, and similar statutes were introduced in 13 other states this year
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  • The Environmental Protection Agency estimates 99.1 million televisions sit unused in closets and basements across the country
  • frank rodriguez on 21 Sep 12
     
    Hey all, here is something interesting I found. It is an article that talks about E-waste and how it is being dealt with in the United States. Over the course of the last decade, many people have come to the realization that electronics, such as televisions and computers could be potentially harmful if not disposed of in the right way. States like Maine have implemented laws, where it is mandatory for people to recycle their products. The laws are intended to prevent a torrent of toxic waste and outdated electronic equipment. The article states, throughout the entire nation an average of 99.1 million televisions sit in people's closets and are unused. Places like Washington State have responded well to the problem. Over the course of a few years, Washington has dumped almost 15 million pounds of E-Waste. Other States Like New York and New Jersey, have banned throwing televisions in regular trash. It is mandatory to take them to a recycling station.
  • frank rodriguez on 21 Sep 12
     
    It's time to be green! LET'S RECYCLE!
  • Gaby Belardo on 24 Sep 12
     
    Frank, I completely agree with your stance on recycling. It really is time for people to take responsibility and care about our planet. With the rapid rate at which technology is being updated, electronic waste will just continue to grow. I am glad that laws are being formed to cope with this tremendous issue. I agree with this statement from the article: '"We think it is unreasonable that an individual industry be designated as trash collector," Mr. Fannon said.' I agree with Fannon's view that local governments should help with recycling electronic waste. I agree because something definitely needs to be done, but the responsibility should not be placed on one group.
hvonhollen

Hotel Internet Services Supports Enhanced Guest Safety Initiatives by Providing Hotelie... - 0 views

www.hotel-online.com/...less-technology-best-practices

hotel internet technology

shared by hvonhollen on 08 Jun 20 - No Cached
  • , HIS has long possessed unrivaled experience in providing guests with the ability to interact with a hotel’s amenities
  • make requests for services without having to come into direct contact with hotel staff
  • Provide guests with the ability to make in-room dining requests or find out menu options. Offer details on concierge recommendations. Instantly furnish details on opening and closing hours for onsite amenities such as restaurants, fitness centers and laundry services. Serve as a hotel-to-guest messaging system to provide both instant and remote communication between guests and staff or departments. Allow guests to check-out without having to visit the front desk and risk potential exposure to germs by coming into close contact with staff and other guests.
  • ...2 more annotations...
  • providing full voice-activated and hands-free control over a range of in-room devices such as thermostats, lights, televisions, drapes, televisions, etc.
  • content casting abilities via its BeyondTV and BeyondTV GuestCast solutions, HIS will further assist hotels in meeting new cleanliness standards by providing each customer with sanitized television remote control coverings.
  • hvonhollen on 08 Jun 20
     
    This article talks about BeyondTV platform virtual in room guest services solution can reduce surface contact risks and ensure social distancing is being practiced. This system has voice activated abilities "providing full voice-activated and hands-free control over a range of in-room devices such as thermostats, lights, televisions, drapes, televisions, etc."
Berta Lai

Hyatt Transforms In-Room Television Into Connected, Interactive Entertainment and Conci... - 0 views

hospitalitybusinessnews.com/...ntertainment-and-concierge-ser

interactive entertainment hotels technology television

shared by Berta Lai on 11 Feb 13 - No Cached
  • “Imagine a world where you can use your hotel room television to place your room service order, book a local tour, stream a movie from your Netflix account, and download a document to be printed at the front desk,”
  • “This is the future hotel experience at Hyatt.”
  • “The consumer appetite for new and fun in-room technologies has been far outpacing what most hotels offer.
  • Berta Lai on 11 Feb 13
     
    Forget about whether there is free wifi in room or not when travelling. Hyatt Hotels Corporation has introduced the internet accessed In-Room television where basically your In-Room TV not only performs the normal functions, but everything you can possibily imagine with your laptop, mobile phone, etc... from browsing websites, ordering room service, dinner reservations to receiving customized messages from meeting and group planners and much more! With this new service, I would simply see it as an electornic bulter where every guest could enjoy whenever they stay with such properties.
Berta Lai

TV Industry Disruption: Aereo's Threat and Promise - 0 views

www.ecommercetimes.com/...77155.html

tech mobile cable TV web

shared by Berta Lai on 27 Jan 13 - No Cached
  • the cable television model is old and broken, and the need for lower-cost alternatives is growing. The timing may be right for companies like Aereo to transform cable television the way Apple and Google changed wireless
  • Aereo uses a variety of technologies to get all the channels you want to watch. It uses antennas to capture local TV signals and store the broadcast content in the cloud. It makes other channels available over the Web. It provides live TV on smartphones, computers and tablets, in addition to your television, through a set-top box.
  • We may indeed be about to step into a new universe of ideas and products in the television industry -- at entirely new pricing models. This change will sweep the industry and affect us all. Many new companies will pressure existing market leaders. Those that can change can continue to lead. Those that can't will wither and die the way the long-distance industry did a decade ago.
  • Berta Lai on 27 Jan 13
     
    The introduction of Web TV service by Aereo is going to lead to another serious threat to the cable TV companies by offering lower-cost choices to customers with the same channels you may get thru cable TV. In addition to your television, it provides live TV on smartphones, computers and tablets, through a set-top box. Aereo is going to change the cable tv industry, no matter Aereo succeed or not in pursuing this idea, the revolution will keep going, and cable tv companies cannot ignore the fact.
Hanlu Hu

E-Commerce for the Hospitality Industry | The Moscow Times - 6 views

www.themoscowtimes.com/...449373.html

technology

shared by Hanlu Hu on 30 May 12 - No Cached
  • E-commerce has been defined as "the buying and selling of products and services by businesses and consumers over the Internet."
  • Accelerating Internet usage worldwide The Internet is the lowest cost hotel-booking channel Most travelers research hotel reservations on the Internet Social media and online hotel reviews are an increasingly important decision factor The web is the preferred media source for travel information, favored 17:1 over television and 6:1 over newspapers and magazines.
  • Adding real time search functionality to your site, capability to generate user reviews, launching contests helps to build fresh content and quality links
  • ...9 more annotations...
  • Heavy graphics, animation and flash demos cause your site to perform slowly. Sites that are built keeping these guidelines in mind will deliver better user experiences, will perform better on search engines, and ultimately drive higher ROI.
  • As things stand now, mobile queries represent about 10% of all queries made on Google. People are using mobile devices to conduct searches, as well as share content, connect with friends and browse the web
  • Embracing social media. 93 percent of social media users expect companies to have a social presence. 85 percent of social media users want companies to interact with them on social sites. A well-planned social initiative can turn fans into brand evangelists.
  • The Internet has consolidated itself as a very powerful platform that has changed the way we communicate, and the way we do business.
  • The growing importance of e-commerce in the modern hospitality industry has created an urgent need for simple solutions to manage companies' online presence. Now that each hotel is involved in e-commerce, why is hotel e-commerce so important today?
  • We forget that the human brain can only consume limited information. It is important to take a holistic approach and prioritize information. Good web site architecture and organized content improves site usability and its efficiency when used with search engines.
    • yan xie
      yan xie on 03 Jun 12
       
      It is true that we always forge how many information the human brain will take at once. Although the e-commerce is the good way for customers to know the new products and new service from the hotels, sometimes the hotels provide so much information to customers. It lets customers confused and does not know what the specifice products can meet their requirements. And sometimes, they feel some hard to understand your service so that they give up hotels service or new products to choose the one they are familiar. So how to make e-commerce usability and efficiency is a new point, which the hospitality industry company need to consider.
  • make sure your ad groups are made up of tightly knit keyword themes and that those keywords are reflected in your ad copy; ensure that your landing pages clearly reflect the offer promoted in the ad copy and includes clear calls to action and conversion factors.
    • yan xie
      yan xie on 03 Jun 12
       
      As the point two mentioned, the customers cannot get so many information at once, and they also cannot search lots of information at once. So the keyword themes is also another important thing for company to do the promotion and ads. This ads need to have the keywords to clearly reflect the offer promoted for customers. In this way, the customers will catch the information as possible as they can.
  • Top e-commerce sites are continually testing new things. It's the only way to achieve continual improvement.
    • yan xie
      yan xie on 03 Jun 12
       
      To do the continually testing new things is always a best development way for the developing company. If the company cannot test the new things in their e-commerce sites and e-commerce process, the e-commerce of this company will be far away from other companies. Company need to have the innovation to make some new things for their e-commerce and do the test all the time to select the best way for the business and customers' expericence.
  • hospitality industry has always been among the first to capitalize on new technologies
  • Gerardo Collado on 30 May 12
     
    The hospitality industry along with the resourcefulness of the Internet has allowed the Russian hospitality industry to benefit and grow with the technology of e-commerce. E-commerce is defined as "the buying and selling of products and service by businesses and consumers over the Internet". This technology is significant due to its beneficial factors of lowering costs, accessibility, decision-making, and media exposure. As well, the article provides for methods and advice regards effective strategies to utilize the Internet. Primarily, the speed of the website's functionality is essential, along with providing compatibility of browsers, thus, allowing for a better experience for users. The information in the website should be efficient, allowing for real time search whether using a mobile phone or a computer. It was informative to read the multiple functionality, that social media is playing in the hospitality industry regards the exposure and marketability. E-commerce has change the market of goods and services, from a tangible experience to digital experience, through the use of online shopping estimated at $228 Billion in 2010, a third derived from the purchase of travel and flight websites, thus, demonstrating the importance of the Internet in relation to consumerism.
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  • Avril Emmanuel on 01 Jun 12
     
    This article talks about why hotel E-commerce is essential today and how to go about having E-commerce work for your business/hotel. The article says, "The internet has consolidated itself as a very powerful platform that has changed he way we communicate, and the way we do business." This is the reason why businesses need to utilize the internet. According to the article these are the reasons that hotel e-commerce is important today: the internet is being used worldwide, the internet is the lowest cost hotel-booking medium, the internet is used, by travelers, to research hotels and their reservations, the internet is the home of social media and hotel reviews and the internet is preferred 17:1 over television and 6:1 over newspapers and magazines for travel information. It would be at a hotel's detriment if they do not utilize the internet and e-commerce. It isn't enough to use e-commerce for business but there must be an upkeep. It is extremely beneficial to research or monitor how customers and potential consumers are seeking information and what attracts them to a site. According to the article, e-commerce strategies that would 'help get the best from the internet world' are: 1. Search-friendly website design 2. Improving Conversion and Usability 3. Paid Search 4. Real time Search 5. Mobile Device Market 6. Social Media 7. Testing
  • yan xie on 03 Jun 12
     
    This article mentioned why the ecommerce important for the hospitality industry. And also there are more things they hospitality industry companies need to know. Although the e-commerce is the good way for customers to know the new products and new service from the hotels, sometimes the hotels provide so much information to customers. It lets customers confused and does not know what the specific products can meet their requirements. And sometimes, they feel some hard to understand your service so that they give up hotels service or new products to choose the one they are familiar. So how to make e-commerce usability and efficiency is a new point, which the hospitality industry company need to consider. As the point two mentioned, the customers cannot get so many information at once, and they cannot search lots of information at once. So the keyword themes is also another important thing for company to do the promotion and ads. This ads need to have the keywords to clearly reflect the offer promoted for customers. In this way, the customers will catch the information as possible as they can. It is true that we always forge how many information the human brain will take at once. To do the continually testing new things is always a best development way for the developing company. If the company cannot test the new things in their e-commerce sites and e-commerce process, the e-commerce of this company will be far away from other companies. Company need to have the innovation to make some new things for their e-commerce and do the test all the time to select the best way for the business and customers' experience.
  • xiyu wang on 16 Sep 12
     
    This article discusses about the application of e-commerce in hospitality industry. Internet has become a very powerful tool for customers when they are planing their travels. As the same time, it has become an important media for hotelierss to improve their businesses. Internet can provider a lot of online sources to customers when they make any dicisions. And how to make your web site become more competitive and attract more customers is the topic of this article. First of all, a good design for the web site is the most important thing for hotelierss. And the download speed is the basic factor. Quick download speed brings a good experience to users, and improves the ranking in organic search. Secondly, improving usability needs to be focused on by hotelierss. Large imformation may not be took in by users. You need to make your customers seethe most important information first. In other word, you need to prioritize your web site and make the imformation more understood. Paid search and real time search are also focused on by the author. Sometimes, paid search can make your hotel more compelling on the search engine. And some tips have been given in this articel to help the hotelierss to maximize conversions. Real time search is similar with paid search, and it needs compelling fresh content and quality incoming links on the web site. Maps, photo galleries, videos and press releases are creative ways to distrivute content on different channels. With more mobiles customers using, mobile represent about 10% of all queries make on Google. Hotels can exand the mobile market and improve the download speed of their site by avoid heavy graphics and flash, making their site is mobile compatible. Social media is in the same condition with mobile. Customers need more connections on social sites, so they want companies to interact with them through the social media. The last point is testing. Every new thing needs a lot of tests. It can provides changes and improvement for
  • Gaby Belardo on 16 Sep 12
     
    The article discusses power of internet and how different it is from magazine and television ads. "In terms of time your travel websites are available for are accessible for a longer period of time, the flexibility that the content can be changed without asking someone,if you have a content management system." Also travel websites will help your business potentially reach a wider audience. Another big advantage of having a travel website is it's availability even when your business is closed or no one is available to answer your phone. Everyone knows that there are so many time zones, and the visitors can come from any part of the world. So having a travel websites gives your travel business visibility for all 365 days of year 24x7.
  • Xiameng Zheng on 30 Jan 13
     
    In hospitality industry, customers are constantly seeking new sources of information to help them make decisions before purchasing services. E-commerce in hospitality industry is about the online buying and selling services. And it's become such an important source for the company and customer. Hospitality businesses are all involved in the trend. Smart hoteliers need to keep a sharp focus on the fundamental shift in ways customers are seeking information and channels that drive maximum return on investment. This article listed several basic e-commerce strategies that will help hoteliers to get the best from the Internet world.
  • Marcos Oliveira on 31 Jan 13
     
    As new technological advances are being made, the hospitality industry has always been among the first to capitalize on new technologies. The term e-commerce has been defined as the buying and selling of products and services by businesses and consumers over the internet. Now that hotels are involved directly with e-commerce it becomes even more important today because of the accelerating internet usage worldwide,the internet is still the lowest cost channel for booking, many travelers make their travel decisions via the internet. Embracing social media, 93% of social media users expect companies to have a social presence and 85% of social media users want comoanies to interact with them on social sites. A well-planned social iniative can turn fans into brand evangelists. This article dealt mainly with a brief introduction of what e-commerce is in terms of its defining and what it means to the hospitality industry. With more and more people utilizing the internet each day, the potential to have a person book a hotel room greatly increases. Several search engines have advertisements relating to many hotel companies offering specials and customers will see these ads and book. With more technological advances bound to come into play, its only a matter of time before the practice of e-commerce is taken to another level.
  • Ling Xiang on 31 Jan 13
     
    Over the last decade the population of Internet users has increased rapidly. The hospitality industry has always been among the first to capitalize on new technologies. E-commerce has been defined as "the buying and selling of products and services by businesses and consumers over the Internet." With hotel e-commerce, the landscape of the hospitality industry is forever changed. Online sales are an important part of the business. The growing importance of e-commerce in the modern hospitality industry has created an urgent need for simple solutions to manage companies' online presence. Now that each hotel is involved in e-commerce, reasons why is hotel e-commerce so important today may because the accelerating internet usage worldwide, the Internet is the lowest cost hotel-booking channel, and social media and online hotel reviews are an increasingly important decision factor.
  • Panpan Xie on 31 Jan 13
     
    E-commerce has become more and more important in our daily life, because many customers today prefer to use internet to help them make decisions. In hospitality industry, e-commerce also plays an important role, as internet is a very cheap and convenient booking channel and many people use the internet intensively. There are many e-commerce strategies for hoteliers, such as making friendly web site design, embracing social media, etc. As e-commerce has so many advantages, I think e-commerce is an opportunity for hoteliers to grasp. It is important for hoteliers to use different strategies to get the best from the internet world.
  • Hanlu Hu on 02 Feb 13
     
        This article introduced the function of ecommerce and the ecommerce effect for the hospitality industry. The author listed some important reasons about why hotel ecommerce is so important:1)Accelerating Internet usage worldwide.2)The Internet is the lowest cost hotel-booking channel. 3) Most travelers research hotel reservations on the Internet. 4)Social media and online hotel reviews are an increasingly important decision factor. 5) The web is the preferred media source for travel information, favored 17:1 over television and 6:1 over newspapers and magazines. This article also listed some basic e-commerce strategies that will help hoteliers to take advantage of ecommerce from the Internet world. 1) Search-friendly web site design.2) Improve conversion and usability 3) Paid search. 4) Real time search - natural ranking.5) Mobile.6) Embracing social media. 7) Test, test, test. Top e-commerce sites are continually testing new things.      In a summary, the author suggest smart hoteliers need to keep a sharp focus on the fundamental shift in ways customers are seeking information and channels that drive maximum return on investment. Moreover, hoteliers have to constantly learn and look for ways to harness the power of new developments and trends.
Claire Conway

Hotel Tech Goes Green - 0 views

www.hotelinteractive.com/article.aspx

shared by Claire Conway on 10 Feb 12 - No Cached
  • Going green is going Hi Tech. As hoteliers continue to embrace the necessary tools to be good environmental stewards, and of course reduce operating costs, leading hoteliers are forging new ground in how to utilize technology to significantly reduce energy consumption while also weaning themselves off fossil fuels. It’s a one-two punch that is just starting to catch on. And though these pioneers have some major challenges they’re forging the way for industry wide success.
  • “It is a tremendous opportunity not only because of where customers want us to be, but because there will be a cost now or later. We need to think about borrowing from the future,” said Daniel Connolly, an associate professor at the University of Denver, who noted that he expects energy costs to continue to rise so it’s best to invent in energy saving technologies presently.
  • At Hotel 1000 they went for a lighter shade of green approach by cutting energy costs by tying the energy management system through the PMS. That way, when a guest checks in a signal is sent to the room to start cooling or warming the guest room. However, they still have to preset the room by leaving lights and the television on (at least its Energy Star compliant, Incao said) to create the appropriate guest arrival experience. When the guest leaves sensors alert the system to allow the energy to go off to a predetermined set back level.
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  • Bardessono has a darker green approach to sustainability. Guestrooms here have auto controls triggered when a guest enters the room. Lights come on, sunshades rise, the television turns on to a welcome screen, and depending on the time of year the fireplace will light up.
  • “When you walk in room you can see it happen. It’s a cool experience. And the system will remember how lights are set and if the fireplace is on and will shut down 20 minutes after the guest leaves and come back to the same setting when guest returns.
  • Solar shades keep the room warm in winter and cool in summer. Incao said these measures and others such as 940 photovoltaic panels on the roof and geothermal heating and cooling were all implemented with the goal of reducing external demand of energy supply to at least half typical use.
  • When all said and done it’ll take five years or less payback to the property. Over the expected 25 year life of project we will offset emissions of more than 24,000 tons of dangerous pollutants by producing our own power. Great things are possible when you put your mind to it. Ask what the government can do and most definitely what power companies can do. Without their assistance these projects wouldn’t be possible or have the payback they have
  • Yi Sun on 10 Feb 12
     
    Green technology will bring benefits to the hospitality industry. It will become a future trend for the hotels to go green. From my point of view, going green is another saving cost and long-term benefits. We can reduce the the harm for what we produce and keep the guest's travel experience more green. Also hospitality plays an important role in telling others about the green concept. People will remember more when they are in realx.
  • Claire Conway on 16 Jun 13
     
    This article discusses the different approaches hotels are using to make their hotels green. They are trying to use technology to reduce energy consumption which will help reduce fossil fuels. At Hotel 1000 in Seattle when a guest checks in the computer system sends a signal to the room to turn on the air conditioner. This system helped the hotel save approximately 40% on their energy. The Bardessono in Napa Valley has auto controls, so when the guest enters a room the sunshades rise, lights, television, and fireplace turn on. They will also turn off when the guest leaves the room. Xanterra in Death Valley has a total of 5,040 solar panels and uses wind power. By doing this they will offset emissions of 24,000 tons of dangerous pollutants over the next 25 years.
Jessica Schwec

The Hotel Industry's Race To Escape The Dinosaur Age - BuzzFeed News - 0 views

www.buzzfeed.com/...hotel-modernization-race

Technology Implementation Hospitality Tech

shared by Jessica Schwec on 16 Feb 15 - No Cached
  • “Many companies have made it a philosophy not to be the leader on the tech side. They’d rather see someone else try something, succeed or fail at it, and then learn from that. The thought process is, it’s fine to be the early bird, but you don’t want to be the worm.”
  • As a result, large hotel chains tend to conduct a major overhaul just once every seven years, Meliker said.
  • “If you’re the prototype and it works, over time issues will come along with it,”
  • ...1 more annotation...
  • “But most people don’t even have that TV at home, most people have better TVs at home,” Bhalla said. “It’s stuff like this that makes a big difference.”
  • Jessica Schwec on 16 Feb 15
     
    There are many difficulties with technology implementation in the hospitality industry. Often, as a result of these difficulties hotels, in particular, are left behind the curve. According to the article, "many companies have made it a philosophy not to be the leader on the tech side" and "large hotel chains tend to conduct major [technology overhauls] just once every seven years." The hope is that by adopting technology later, companies will avoid having to deal with the bugs and flaws that come along with brand new technology. However, as it turns out, due to the constant evolving state of technology bumps and flaws in design become apparent at all stages of the life of various technologies. For example, when the room keycard was introduced, it quickly replaced the traditional key-and-lock set of traditional homes. However, after some time hotels figured out that these keycards can become demagnetized-something the industry still faces today. The quick evolution of the television is another example. Consumers typically have a better TV at home than they experience within a hotel room. This is due to the fact that hotel televisions are still largely the same as the ones implemented in 2007. In conclusion, technology can be part of the getaway experience guests have at hotels, but due to the widely accepted "wait and see" approach the industry is currently pursuing, consumers are often left feeling as if they have to bring their own technology and put up with the minimal technology provided in hotel rooms and suites.
kpony001

Guests want smart technology, but security concerns remain | Hotel Management - 0 views

www.hotelmanagement.net/...vices-to-connect-guestroom-tvs

hotel management technology security innovation

shared by kpony001 on 14 Jan 19 - No Cached
  • More than 96 percent of hotel guests travel with a smartphone and nearly 46 percent of guests travel with at least two smart devices, representing a 10 percent increase in just two years
  • More than 80 percent of guests indicated a desire to wirelessly cast content from their devices onto guestroom televisions and more than 90 percent of surveyed hoteliers agreed that today's guests would prefer to be offered wireless casting abilities, rather than traditional video-on-demand services.
  • With hotels around the world universally experiencing diminishing profits from VOD, the survey points to entertainment platform functions that hoteliers can deploy alongside wireless casting in order to regain these revenues
  • ...12 more annotations...
  • more than 60 percent of surveyed guests indicated that they would like the ability to order amenities and services via the guestroom television, if given the option. Sixty-five percent of guests would like to be able to surf the internet on the TV entertainment system
  • Another 61 percent of guests also indicated a preference to access information on available hotel services, such as restaurant hours, via the guestroom television.
  • 65 percent of guests are “highly concerned” about inputting usernames and passwords into a guestroom television app, according to HIS. 
  • As voice becomes the preferred interface for guest and staff interactions with technology in hotels, there must be safeguards in place to ensure that no data falls into the wrong hands,
  • Hoteliers have a duty to protect their guests personally identifiable information and we’ve built our technology atop the leading natural language processing platforms to ensure they meet this duty.
  • The same is true for protecting hotels’ proprietary data from disclosure
  • How are you protecting the privacy of my guests? Are recordings associated with our guests’ personally identifiable information?
  • How are you protecting the security of my hotel’s proprietary data?
  • Many travelers have unique accents or dialects that aren’t well understood by popular voice assistants. Does your solution improve the accuracy of interactions? 
  • How are you measuring return on investment? How will your solution drive efficiencies and increase revenues?
  • Can I easily change and update interactions with my guests once deployed?
  • Without the right integrations, even the best product can add complexity and cost. Hoteliers need to make sure any vendor they consider has the integrations they need to set their team up for success.”
  • kpony001 on 14 Jan 19
     
    The article reports that the great majority of hotel guests desire to have state of the art innovation for their convenience, such as casting and voice interface technology. The type of innovation stems largely from guests being able to use their laptops or phones on the TV, while also access hotel services such as restaurant hours and possibly food services from the same interface. They assert. however that it is important for hoteliers to know how guests may be able to keep their identity hidden from potential practices such as "integration with the platform that may use this data for remarketing", integrate a system that can understand an manage foreign accents. It also brings up concerns of how to measure return on investment, showing a increase in revenue and that it is possible to update the interactions with guests once the technology is deployed.
jsanc478

Getting E-waste Right | Green Lodging News - 8 views

www.greenlodgingnews.com/getting-e-waste-right

technology Hospitality hotel green

shared by jsanc478 on 18 Apr 22 - No Cached
  • In the past decade, televisions have grown bigger, then flatter, then bigger again. The emphasis is on the new: buy now, because your old television is clearly, decidedly obsolete.
  • The demand for the current and the top of the line strikes a chord especially in the hospitality industry.
  • equal to, or greater than, those offered by their competitors.
  • ...22 more annotations...
  • The result is a product cycle that matches the pace of innovation:
  • Between consumers and businesses, an estimated 50 million tons of electronic waste is disposed of each year. Some of that is recycled properly. The rest is not.
  • Nearly 400 million units of consumer electronics are sold per year. Relatively light regulations and recycling standards result in th
  • Multiple Solutions for Hoteliers Despite the doom and gloom, there are a multitude of solutions to the hospitality industry’s e-waste problem.
  • The remaining 86.4 percent made its way into landfills,
  • Old TVs and computer monitors contain lead, cadmium and brominated flame retardants; all of which are hazardous to personal and environmental well-being.
  • 90 percent of the e-waste that is recycled is sent overseas.
  • Developing countries have become ground zero for e-waste collection
  • . According to the U.S. Environmental Protection Agency, only 13.6 percent of all e-waste was recycled properly in 2007
  • That hotels upgrade their televisions is not an issue as long as their existing units are recycled properly
  • It starts with awareness:
  • Then hoteliers can move to change a different statistic:
  • , hoteliers should seek out domestic recyclers and take care of their e-waste recycling with proven, safe commodities.
  • Environmentally responsible, eco-savvy hotels are in vogue right now, appealing to customers with promises of sustainable travel and accommodation
  • Sustainable building materials, recycling services and even linen reuse programs are tangible ways for guests to see that their hosts are eco-conscious.
  • Green Hospitality with a Backbone
  • Green hospitality makes money, but it mustn’t be without a backbone.
  • Actual green hospitality outweighs the appearance of green hospitality
  • organizations hop on the sustainability bandwagon, it is more important than ever that recycling becomes permanent,
  • This means actively looking for and implementing recycling solutions, not simply shipping our problems overseas.
  • e recycle and reuse more than ever. B
  • E-waste recycling, for most people and companies, is not a day-to-day occurrence, which means we should be ready to handle it when the time comes
  • jsanc478 on 18 Apr 22
     
    This article is based on how we can improved e-wastes on doing little changes that will benefit on our future. Most of the e-waste is not recycle properly, we buy things after things and more after more, every time a new technology comes up there is the motivation on buying what is the lasted cool technology, and what about what we have , where does it go ? to the trash or recycle, but we do not know where that recycling goes, I believe learning more about it will help on our routine of how to recycle better and help with this process to proceed right.
  • CHARLENE ESCOE BARNETT on 10 May 22
     
    We quickly move to 'next' as far as technology goes and rarely think about how to get rid of it when obsolete. In the Caribbean for example, there are not may recycling plants for e-waste, in fact, many rarely do recycling on a whole. In the Turks and Caicos, disposing of a television or a phone is as simple as throwing it in the trash among everything else. What happens next? It goes into the landfills and there they lie. Imagine the toxic waste from over 40,000 inhabitants on a small island. While moving with the crowd seems to be the way of the world, I believe government entities must act swiftly in ensuring e-waste is disposed of correctly to preserve this island and its inhabitants for generations to come. The technology should not outpace the disposal thereof.
Jia Kim

How Email Marketing Can Help Local Restaurants | StreamSend - 0 views

www.streamsend.com/can-help-local-restaurants.htm

shared by Jia Kim on 12 Nov 13 - No Cached
  • Indeed, the relationship between local restaurants and email marketing is a win-win for all involved. Most local restaurants don't have the budget to advertise on local television or radio, never mind nationally, and the days in which the local newspaper was a reliable advertising option are long gone.
  • declining readership of newspapers–as well as their shrinking ad space–means any ads placed there will almost surely go ignored by the target audience.
  • affordable for restaurants of all sizes and can be managed by anyone with a minimal amount of computer experience. There is no need to hire anyone to handle email marketing for local restaurants.
  • ...3 more annotations...
  • details about the restaurant's special promotions
  • unobtrusive local restaurant and email marketing messages
  • Email marketing for local restaurants is a savvy way for these "Mom and Pop" establishments to overcome the advertising advantage
  • Jia Kim on 12 Nov 13
     
    This article is about how email marketing can help the local restaurants. Local restaurants generally do not have enough budget to advertise on local television, radio, or newspapers. Local restaurants would make most of the Email marketing that could overcome the advantages of chain restaurants' expensive advertisement. The Email marketing strategy is affordable for all sizes of restaurants and does not need IT specialist. So, there is no need to hire IT specialists. Anyone who has minimum experience of computer can deal with managing Email marketing. The Email marketing benefits the potential customers also. The potential customers are able to know the detail about the menu and promotional contents when they check their email. Even they are not going to go restaurant right away, they could remind the promotion and information on their mind and retrive the mail before planning to go restaurant. Email marketing is one of the savvy ways for the local restaurants, and mom and pop properties that want to target more potential customers with efficiency.
gulsevim

Tech Innovations That Are Changing The Hospitality Industry - Social Hospitality - 1 views

socialhospitality.com/...nging-the-hospitality-industry

shared by gulsevim on 11 Feb 18 - No Cached
  • Technology has come a long way.
  • the hospitality industry now looks for other ways to appeal to an increasingly “been there, done that, got the t-shirt,” not-so-easy-to-impress clientele. And cutting-edge technology seems to be the answer.
  • Durham, North Carolina’s Sheraton Imperial Hotel and Convention Center, for instance, has introduced high-def, flat-screen LG televisions to its rooms.
  • ...10 more annotations...
  • since providing guests with the same high-quality viewing experience they would enjoy in their homes, the hotel has improved its customer satisfaction rating by eight percent.
  • seems that every generation enjoys top-notch television viewing.
  • Seattle Hotspot boasts rooms “with heat-detecting body sensors that indicate to housekeeping staff when a room is occupied…a 21st- century ‘do not disturb’ notice.”
  • the Hotel 1000 in Seattle has found a new way to determine if your room is, indeed, occupied.
  • the biggest drain on hotel utilities is unnecessary heating and air conditioning and that the installation of energy controls throughout a property could “shed utilities costs without compromising quality.”
  • A new initiative by the Four Seasons, however, involves an innovative new bed that enables guests to customize their sleep experience.
  • hese beds include three mattress toppers that can be switched in mere minutes, offering a Signature, Signature Firm, or Signature Plush sleeping experience, and a Gel Touch Foam Center that absorbs extra heat in order to ensure maximum comfort.
  • the Aloft Cupertino Hotel in Silicon Valley recently introduced its first robotic staff member, a butler named “Botlr.
  • Botlr can be found delivering amenities to guests throughout the property donning his custom-fit butler uniform.
  • Thanks to new innovations and advancements in current technology, hoteliers can provide guests with modern conveniences that surpass even their wildest dreams
  • gulsevim on 11 Feb 18
     
    Nowadays, there is an abundance in advanced in-room features making their way into the world's most modern hotel rooms. Some of those inventions, integrated recently in some hotels in the U.S., are explained below. Sheraton Imperial Hotel Raleigh-Durham Airport at Research Triangle Park, in North Carolina, offer its guests a better hotel experience through a TV with fast reboot time. This TV provides a top-notch television content and delivery, and has the latest high-resolution options and features. Due to its level of delivery that guests are accustomed to have in their own homes, it is expected for guests to feel more comfortable and homey during their stay. Hotel rooms in Loews Hotel 1000 in Downtown Seattle are equipped with heat-detecting sensors, which scans the room for body heat so that housekeepers don't accidentally enter the room. This high-end technology with an infrared signal scans the room to detect body heat and notes 'do not disturb' when occupied. It is particularly useful when guests forget to leave a sign when entering the rooms at night. Seems like the world's most advanced hotels are getting very creative with their in-room technology. Another example for that is the beds of Four Seasons Hotels which are customizable to guests' preferences, designed to support better sleep. Recently, numerous Aloft Hotels and Element Hotels across the United States feature their own robot butlers. With help of Botir, items can be easily delivered to the guests rooms within minutes. The purpose of using robotic assistants is to send a robot to deliver shampoo, toothbrush, toothpaste or so by the front desk. This way, the human hotel staff can serve customers personally when necessary. In my view, in the customer-driven hospitality industry, the use of in-room technology can make guests feel more comfortable and feel "at home". These new technologies have been helping the hospitality industry grow in innovative and tech-enhanced ways to deliv
nelson1oliva

Basic Information about Electronics Stewardship | US EPA - 0 views

www.epa.gov/...-about-electronics-stewardship

electronics Hospitality green solution

shared by nelson1oliva on 17 Feb 23 - No Cached
  • According to a 2013 report by the Consumer Electronics Association, the average American household uses about 28 electronic products such as personal computers, mobile phones, televisions and electronic readers (e-readers). With an ever increasing supply of new electronic gadgets, EPA's Facts and Figures about Materials, Waste and Recycling show that Americans generated 2.7 million tons of consumer electronics goods in 2018, representing less than one percent of all municipal solid waste generation.
  • nelson1oliva on 17 Feb 23
     
    There is clearly a connection between ownership of "stuff" and proper stewardship of the same. this article brings to light how this process needs to be sustainable and the responsibilities that we all have to ensure that our own footprint is not causing more harm to our planet through poor management of the items we have purchased. According to a 2013 report by the Consumer Electronics Association, the average American household uses about 28 electronic products such as personal computers, mobile phones, televisions and electronic readers (e-readers). With an ever increasing supply of new electronic gadgets, EPA's Facts and Figures about Materials, Waste and Recycling show that Americans generated 2.7 million tons of consumer electronics goods in 2018, representing less than one percent of all municipal solid waste generation.
martha villamizar

Smart Travel Communications - About Smart Travel - 0 views

www.smarttravelcommunications.com/About_Smart_Travel.html

smart travel e marketing comunication

shared by martha villamizar on 10 Nov 12 - No Cached
  • martha villamizar on 10 Nov 12
     
    E-marketing is the perfect way for a company to show his product to the consumers. Each day more companies are realizing that they need to put more effort and resources to the internet marketing. Today we could say that the traditional marketing media such as television, radio, newspaper are in the past. Not even talking about the traditional printing brochures .Through the internet, people can have the experience of being in their dream vacation while they still being home. Smart travel communication is a perfect example of how internet has impacted the Hospitality and tourism industry
marylauren1717

MELODIKA.net - Players Network signs Ascent Solutions to develop its "NextGenTV" Broadb... - 0 views

www.melodika.net/index.php

network solutions broadband television social

shared by marylauren1717 on 22 Jan 13 - No Cached
  • Players Network (OTCQB: PNTV), a Global New Media and Entertainment Company, announced today it has entered into an agreement with software engineering firm Ascent Solutions to develop the company's next generation proprietary broadband-based content distribution and social media platform.
  • The Platform is based on a cutting edge business model that incorporates forecasted online consumer trends and usability.  This new generation software design allows for content to be monetized through a variety of methods including subscription, merchandising, micro-transactions, services and targeted advertising.
  • This innovative upgrade of our proprietary platform software will establish the worldwide standard for how large and small media companies can begin to monetize content over broadband and any interconnected, digital device.
  • marylauren1717 on 22 Jan 13
     
    Players Network will be entering into an agreement with Ascent Solutions, a software engineering firm, to up their social media game and develop their "company's next generation proprietary broadband-based content distribution." To enhance their Branded Lifestyle Video Channels which can be viewed simultaneously by users on all digital devices, Ascent Solutions will be implementing an Enterprise Web Platform meant for large scale global distribution.  By analyzing online consumer trends, Ascent Solutions will assist in monetizing their content through methods such as subscription, merchandising, etc. Ascent Solutions helps the gaming and hospitality industry find the right technology for their businesses.  I believe today's modern-day companies emphasis and reliance on social media and telecommunications can all benefits from the services offered by Ascent Solutions. With a nationwide footprint and local services, Ascent can help large and small media companies alike monetize content over any interconnected, digital device. With expertise in the gaming and hospitality industry, with major clients such as Hard Rock Hotel and Casino and Speedway Casino. Ascent keeps up with technology trends and can further any business model.
lin liu

Quadriga's Personal Media Network™ technology wins best new technology award ... - 0 views

www.hospitalitynet.org/...4058474.html

media technology network SOLUTION software hospitality

shared by lin liu on 24 Jan 13 - No Cached
  • nsed subscriptions or hotel services via a single application and WiFi connection.
  • The PMN application is a complete network solution that integrates hotel services with the guest's entertainment and content sources. Once paired with the in-room television, the guest's mobile device can be used to access and complete transactions for hotel services like room service, meetings and events, concierge services, spa services, travel updates and transportation services.
  • 13 November 2012 Quadriga’s Personal Media Network™ technology wins best new technology award at Equip Paris show
  • ...1 more annotation...
  • Personal Media Network™ (PMN™) is a new technology that is revolutionising the in-room entertainment environment.
  • lin liu on 24 Jan 13
     
    " Quadriga's new Personal Media Network™ has been awarded the prestigious Equip'Innov Award for the most innovative product in the technology category at this year's Equip' Hotel Industry Conference and Exhibition in Paris."
  • lin liu on 24 Jan 13
     
    This article shows us Quadriga's new Personal Media Network, which is one of the most innovative products at this year's Equip' Hotel Industry Conference and Exhibition in Paris. PMN™ is a new technology in in-room entertainment environment. This new technology will help the hotel in developing a 360-degree relationship with guests, before, during and after their stay. PMN integrates various forms of and the various forms of content into a single application to create a unified network of services. PMN bases on flexible building blocks, providing a new platform for hotel. With PMN, guests can access and shift content subscriptions from their own mobile device to in-room television for play. Everything from videos, movies, etc. can be get anywhere via hotel Wi-Fi on any device at any time. There are also PMN, FTG can be used in WIFI area. It makes hotels has more opportunities to increase revenue from meetings and event communication. This new technology creates differentiation in marketplace, and meets guests' demanding of WIFI and devices. Quadriga is the single partner to the global hospitality industry, integrating TV and Mobile communications platforms, Internet, Network. The company aims to create the latest technologies and meet every customer needs and guest expectations.
Deborah Fromer

Ultra-Orthodox Jews rent Mets stadium for huge meeting on Internet dangers - The Washin... - 0 views

www.washingtonpost.com/...gIQALffdZU_story.html

internet

shared by Deborah Fromer on 20 May 12 - No Cached
  • By Associated Press, Published: May 18 AP NEW YORK — Ultra-Orthodox Jews who believe that the Internet threatens their way of life have rented the New York Mets’ stadium for an unprecedented gathering on how to use modern technology in a religiously appropriate way.
  • “It’s going to be inspiration and education about using technology responsibly in accordance with Jewish values,” said Eytan Kobre, a lawyer who is the spokesman for the event’s organizers.
  • The rally is being organized by a rabbinical group called Ichud Hakehillos Letohar Hamachane, which means Union of Communities for the Purity of the Camp. Published reports have put the cost at $1.5 million.
  • ...6 more annotations...
  • Women will not be permitted at either stadium but the rally will be broadcast live to audiences of women in schools and event halls in ultra-Orthodox neighborhoods. Kobre said live hookups are also being arranged elsewhere in the U.S. and internationally.
  • The organizers are leaders of ultra-Orthodox sects that reject many aspects of modern life.
  • Heilman said many ultra-Orthodox Jews use the Internet for online trading or to run businesses from their homes.
  • But the “seemingly innocuous device of a telephone or a computer” provides an opening to the outside world that the ultra-Orthodox have long shunned, Heilman said.
  • “The problem of course is that they can’t keep it out because the Internet has become ubiquitous and also important for them,” he said.
  • Television is banned or discouraged
Diya ZHAO

New technology brings added luxury to hotel stays | Gulf Tourism and Aviation | AMEinfo... - 1 views

www.ameinfo.com/246123.html

New technology luxury hotels digital media smart phone

shared by Diya ZHAO on 17 May 12 - No Cached
  • The advent of digital media technology and the emergence of Internet-based content are raising the bar in terms of what consumers expect from in-room hotel technology.
  • The advent of digital media technology and the emergence of Internet-based content are raising the bar in terms of what consumers expect from in-room hotel technology.
  • The biggest difficulty is the speed at which technology is evolving, which makes it impossible for hotels to keep up with the latest developments, says Ted Horner, an Australia-based hospitality technology consultant who recently chaired the Hotel Technology Middle East conference in Dubai.
  • ...3 more annotations...
  • US-based LodgeNet is developing an application that will turn a guest's smartphone into the remote control for the television. The platform will allow for interactive channel guides to appear on the handheld and can store guest preferences that travellers can take from one hotel to another.
  • The LodgeNet smartphone application also will allow guests to purchase pay-per-view content from their television and then take it with them to watch on their mobile phone.
  • Fairmont's flagship property, The Plaza, goes one step further by providing iPads in every guest room.
  • Yaping Li on 01 Sep 12
     
    From this article, I can get some information that the new technology bring convenience both hotel and customers. The customers just press the simple button to control everyting in the hotel room that is a good experience difference from home. And the hotel can utilize the high technology to satisfied the customers and thus improving the competitiveness in the industry. However, high technology means high cost. The hotel that adopt the high technoloty should has the ability to maintain and update which will become a huge cost. So keeping up with the development of technology is the biggest difficulty problem in the hotel industry.
  • Diya ZHAO on 01 Feb 13
     
    The latest technology gives hotels an opportunity to provide new products and services to guests but also the challenges . The biggest difficulty is the speed at which technology is evolving which makes it impossible for hotels to keep up with the latest developments. On the other hand there are many hotels are embracing the new technologies. Such as guest's smartphone, which will allow for interactive channel guides to appear on the handheld and can store guest preferences that travelers can take from one hotel to another. And the Plaza provide iPads in every guest room. which provide an easy way for customers to make reservation checking airline schedules and printing boarding passes.
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