Skip to main content

Home/ Hospitality Technology/ Group items tagged broadband

Rss Feed Group items tagged

Gian Altamirano

E-commerce companies see business growth in smaller cities - Tech News - IBNLive - 0 views

  • Non-metros play a vital role in the growth of e-commerce segment in the country primarily due to ease of purchase...
  • eBay Census 2011, a study on the Indian e-commerce landscape released last year, as many as 3,311 Indian cities shopped online between July 1, 2010, and June 30, 2011. Of this, over 1,267 were non-metro cities
  • non-metros buy due to non-availability of products.
  • ...1 more annotation...
  • E-commerce firms still expect their business to boom once broadband connectivity across country as planned under National Broadband Plan is delivered and ecosystem for broadband on mobile is developed
  •  
    This article mainly speaks of the positive influences that non-metro cities can have on the income of e-commerce companies. Due to the remoteness of some of these cities, e-commerce is a convenient way for them to purchase some products that would otherwise be unattainable. Although these e-commerce companies see the potential in these smaller cities, they believe that once broadband becomes widely available to the world their sales will increase in all aspects. The convenience of broadband in wide regions would give new locations the potential to buy and sell online.
marylauren1717

MELODIKA.net - Players Network signs Ascent Solutions to develop its "NextGenTV" Broadb... - 0 views

  • Players Network (OTCQB: PNTV), a Global New Media and Entertainment Company, announced today it has entered into an agreement with software engineering firm Ascent Solutions to develop the company's next generation proprietary broadband-based content distribution and social media platform.
  • The Platform is based on a cutting edge business model that incorporates forecasted online consumer trends and usability.  This new generation software design allows for content to be monetized through a variety of methods including subscription, merchandising, micro-transactions, services and targeted advertising.
  • This innovative upgrade of our proprietary platform software will establish the worldwide standard for how large and small media companies can begin to monetize content over broadband and any interconnected, digital device.
  •  
    Players Network will be entering into an agreement with Ascent Solutions, a software engineering firm, to up their social media game and develop their "company's next generation proprietary broadband-based content distribution." To enhance their Branded Lifestyle Video Channels which can be viewed simultaneously by users on all digital devices, Ascent Solutions will be implementing an Enterprise Web Platform meant for large scale global distribution.  By analyzing online consumer trends, Ascent Solutions will assist in monetizing their content through methods such as subscription, merchandising, etc. Ascent Solutions helps the gaming and hospitality industry find the right technology for their businesses.  I believe today's modern-day companies emphasis and reliance on social media and telecommunications can all benefits from the services offered by Ascent Solutions. With a nationwide footprint and local services, Ascent can help large and small media companies alike monetize content over any interconnected, digital device. With expertise in the gaming and hospitality industry, with major clients such as Hard Rock Hotel and Casino and Speedway Casino. Ascent keeps up with technology trends and can further any business model.
YUCHEN TI

Microsoft gives details on mobile broadband improvements in Windows 8 - 0 views

  •  
    This is a kind of a new improved software for connecting to wi-fi and mobile broadband networks of Microsoft 8. The user need to be installed required drivers and software to connect to mobile broadband networks of Win7, while, Windows 8 has been designed to simplify the process of connecting to mobile broadband networks and of managing those connections, including monitoring data usage and controlling costs. Prior to Windows 8, you needed these applications to compensate for functionality not provided natively in Windows. This additional software confused and frustrated users by conflicting with the Windows connection manager, showing different networks, network status, and a separate user interface. Also, this software can read user`s action and reconnect more faster.
anonymous

Royal Caribbean Cruises Ltd. and O3b Networks Expand Business Partnership to Provide Gu... - 1 views

  • Royal Caribbean was the first to enlist O3b's new maritime offering O3bMaritime aboard, Allure of the Seas' sister ship, Oasis of the Seas when they signed a contract last summer. Now guests and crew aboard Allure of the Seas will be able to enjoy lightning fast download speeds and performance that is anticipated to also be four times more responsive than existing and planned GEO satellite systems. O3bMaritime will be the only satellite system capable of enabling cruise line guests and crew broadband services on par with onshore telecommunication standards.
  • Royal Caribbean was the first to enlist O3b's new maritime offering O3bMaritime aboard, Allure of the Seas' sister ship, Oasis of the Seas when they signed a contract last summer. Now guests and crew aboard Allure of the Seas will be able to enjoy lightning fast download speeds and performance that is anticipated to also be four times more responsive than existing and planned GEO satellite systems. O3bMaritime will be the only satellite system capable of enabling cruise line guests and crew broadband services on par with onshore telecommunication standards.
  • O3b Networks has signed a second historic, multi-year deal with Royal Caribbean Cruises Ltd. to provide high-speed satellite-delivered broadband service
  • ...1 more annotation...
  • "The partnership between O3b Networks and Royal Caribbean Cruises Ltd. continues to expand, and the real winners are the guests and crew aboard the most innovative ships at sea. The alliance is based on a shared mission built on the belief that the Internet should always be within reach - on land and at sea."
  •  
    Royal Caribbean and O3b Networks have again signed a multi-year contract. O3b will once again be providing "high-speed satellite-delivered broadband service" to the Allure of the Seas. The system used is O3bMaritime and Royal Caribbean was one of the first cruise lines to use this system. This system will be on their two largest ships the Oasis and the Allure based in the Caribbean. It is also the only system that is on par with telecommunication standards on land. Soon O3b will deliver more bandwidth on these two ships than on all other cruise ships in the Caribbean. I personally feel internet access really lacks on many of the cruise lines right now and feel Royal Caribbean is taking a step in the right direction with O3b. My family and I like to cruise a lot and have received very spotty internet access around the globe. In today's world many people still have to check up on work while on vacation or keep in contact with family, it only makes sense for cruise lines to start working on faster internet comparable to on land. I read various cruise line message boards and this is a common complaint about slow internet access or virtually none. In the current economy where all the various lines are in competition against one another, this gives Royal Caribbean a leg up in the competition. Additionally, my understanding the only region where satellite internet is unavailable is off the coast of Japan due to government regulations. This system makes sense to have available one day in more regions.
  •  
    I for one am very happy to hear this news. I too have experienced the snail-paced internet "access" on cruise ships. With the high cost per minute and slow speeds, cruisers can't help but feel that they wasted their money. This definitely gives Royal Caribbean an advantage over Carnival, NCL and other large cruise lines. By implementing O3b networks on their two largest and most popular ships, they will reach their target consumer and help spread the word.
kdibe001

Predicting the Future of Computer Networks and the Internet - 0 views

  • Broadband routers and other home gateways become obsolete: As people end up owning hundreds of wearable and mobile devices that need to communicate both inside in the home and away, installing fixed routers inside a home to manage traffic will no longer make sense: Devices will all communicate with each other and the Internet directly.
  •  
    This article predicts the future of networking and the internet, which is a challenging thing to do, considering how complex this technology is. Among some things predicted are that web site address space will eventually run out and the domain names will crash as human recognition will be able to navigate through web pages. The most interesting thing I found is that broadband routers will soon disappear due to multiple internet capable devices will be able to solely communicate with each other, meaning our phones, watches, and computers will all be connected without a router. It also goes deeper into the possibility of a future without an internet network. It's hard to predict that we will also be able to fight against cyber attacks and spam and keep our internet at use. Imagine a future with no internet! What will be the next big thing then?
anonymous

Three Hot Hardware Trends for the Hospitality Industry - Hospitality & Catering News - 3 views

  • ome restaurants are already moving towards replacing menus with either M-POS tablets or fixed kiosks at tables which customers can use to
  • ome restaurants are already moving towards replacing menus with either M-POS tablets or fixed kiosks at tables which customers can use to
  • ome restaurants are already moving towards replacing menus with either M-POS tablets or fixed kiosks at tables which customers can use to
  • ...8 more annotations...
  • As the hospitality industry has arguably always been more service focused than retail, these developments should be of great interest to the operators of restaurants, bars, pubs, hotels and so on.
  • Hardware has a key role to play in boosting service in the hospitality industry. Here are three emerging trends in hospitality EPOS hardware that do just that.
  • What if everything could be done on a single device, at the table, there and then – orders taken, input into the EPOS system, forwarded to the kitchen and processed for payment?
  • Making full use of wireless broadband, this is what Mobile EPOS, or M-POS, solutions like the AURES SWING and iRuggy offer.
  • ome restaurants are already moving towards replacing menus with either M-POS tablets or fixed kiosks at tables which customers can use to
  • Some restaurants are already moving towards replacing menus with either M-POS tablets or fixed kiosks at tables which customers can use to place an order directly. Kiosks could play a similar role in hotel rooms, allowing guests to order room service or else offering a ‘smart concierge’ facility.
  • Traditionally, scanners have not been a necessary part of the hospitality EPOS arsenal because there has not been a need to scan barcodes or similar when making sales.
  • But there are many more possible uses for kiosks across the hospitality industry. In restaurants, for example, kiosks could replace the maitre d’hotel or dining room manager when they check availability and making reservations when guests arrive, allowing diners instead to choose tables and dining times themselves
    • ngerv001
       
      The influx of millennial travelers has created the need for the ability to be able to customize any and everything possible. Self service kiosks, as well as technological improvements, have reshaped the nature of the hotel experience forever. Hospitality meets them halfway via a host of self-service solutions that are up to the task. Being able to create new options for your guests does not instantly mean abandoning the old. It is important for guests to have the options they need to choose your business regardless of the methods of communication at their disposal.
  •  
    This article highlights three hardware trends that is shaping the modern hospitality industry globally by focusing on the advances experienced in POS technology. The writer emphasizes that since the hospitality industry has been more focused on services than on retail, restaurant, bars, hotel and pub owners should pay keen interest on the technological developments. This technology is beneficial to the hospitality industry, as it will help the operators improve on customer experience. Hardware plays a critical role in improving the services offered in the hospitality industry. The three emerging trends in hospitality mentioned in the article relate to the trends in EPOS hardware in the industry. The first trend mentioned in the article is mobile EPOS (M-POS), which helps in taking orders, inputting them into the EPOS system, have the order forwarded to the kitchen and processing for the order payment by using wireless broadband. The second trend is kiosks that are self-service points in the hospitality industry. Kiosks have several uses like checking availability, making reservations when the patrons arrive in restaurants and allowing guests to order room service in hotel rooms. The last trend is the use of scanners, which is modern EPOS software for setting up a loyalty scheme for businesses. Scanners have not been a necessary part of the hospitality EPOS but their demand has grown due to the increase in popularity for loyalty schemes among businesses.
  •  
    This article talks about the three hardware systems that are trending now in the hospitality industry. The Mobile EPOS, Kioks, and Scanners are all meant to make the job of the company run smoother and more efficiently. The EPOS makes it easier to get everything done in one place, for example placing an order, paying and receiving a receipt. Kiosks allow customers to place their own order and have the food delivered to them. Lastly, scanners are a great help when it come tp updating records.
  •  
    Retail operators are now understanding that point of sale systems can also be used to not only assist in processing the final phase of the checkout but also throughout the entire process to increase the service aspect. The advancement in POS technology is the driving force behind this initiative. Operators of restaurants, bars, pubs, hotels, etc., are using POS technology to improve the customer service experience. The main focus of this is placed on modern specialised EPOS software and hardware systems and how they can help to integrate operations across an entire business. There are three emerging trends in hospitality EPOS hardware that are used to run the software. They are mobile Epos (M-Pos), Kiosks and Scanners. Mobile EPOS (M-POS) use single devices at the table to take orders, input into the EPOS system, forwarded to the kitchen and process the order for payment. Kiosks, on the other hand are self-service points that allow users to process orders and payments separate from collection they can also allow users to check availability and making reservations, allowing them to perform tasks like choosing tables and dining times themselves. Kiosks could play a similar role in hotel rooms, allowing guests to order room service or offering a smart concierge option. The final hardware option mentioned was the use of scanners. Scanners are used in conjunction with the loyalty schemes which are growing in popularity as a way to incentivise repeat business and for updating records.
ahart054

Everything you need to know about SpaceX's Starlink and 'space internet' | TechRadar - 0 views

  • Starlink is a plan by SpaceX to put 12,000 satellites into low Earth orbit (LEO) that offer high-speed, low-latency, cheap internet access to anyone anywhere on the planet.
  • All you would need to use Starlink is a $200 pizza box-sized receiver.
  • over 10,000 people have enrolled in the public beta test which launched last year.
  • ...1 more annotation...
  • Starlink satellites will be 65 times closer to Earth than geostationary satellites, and could also offer speeds of 10Gbps, which is faster than fiber optic internet.
  •  
    SpaceX created Starlink to offer high-speed cheap internet to anywhere in the world. One satellite talks to four others using lasers as they orbit Earth to create ku-band and ka-band broadband connectivity. There will of course be a massive network of ground-based stations. Users in the beta for Starlink have reported they're achieving download speeds of 100mbps and upload speeds of 20mpbs with latency at or below 31 milliseconds. The goal for Starlink is to be 10gbps.
emilywest5

Why Your Business Should Have a Redundant Internet Supply | Upward Broadband - 3 views

  • Each hour without an internet connection, a small or medium-sized business could lose between $8,580 to $74,000.
  • For most businesses, losing internet connection is like losing electricity
  • Businesses get internet redundancy by installing a secondary connection that runs on a different backbone than their primary connection
  • ...6 more annotations...
  • If there’s an internet outage on the primary connection, the secondary one will kick in to keep your business humming along. 
  • This can happen automatically with a process known as auto-failover – the automatic transfer of the network so no work is lost and no disruptions are made to your business. It can also happen manually with just the switching of a cable
  • One option for redundant networks is fixed wireless internet providers
  • However, the more dependent on the internet your employees are, the more you’ll lose
  • If your employees depend on the internet to get work done, a redundant internet connection could very easily pay for itself after a lengthy outage.
  • Introducing diversity in internet providers is like insuring your company’s online productivity. Internet redundancy and failover can save your business from lost work and the lost revenue that comes with that. 
  •  
    This article discusses why we should have a backup internet supply. As it mentions, companies lose lots of money when this happens and if you don't have some sort of backup to get you up and running then it won't be good for you business and you may also lose lots of information that you may have not saved. This really applies to those companies that rely on the internet to do their jobs, which nowadays is most.
  •  
    Hello Emily. This is a very informative article on Internet Redundancy. One of the articles I read this week had similar details. However, this one provided more information about possible alternative sources of the internet. It focused on the fixed wireless internet, a broadband internet connection from a point of presence via radio waves. This makes a lot of sense since it does not run on the same wires as cable internet; and as such, it is unlikely that outages on the primary internet service would impact a fixed wireless connection. This is actually a great secondary option that businesses should seriously start looking into.
mmdmd99999

2020-01-31-Restaurant-Chain-Case-Study-EU-ONLINE.indd - 0 views

  • A large restaurant chain wanted to ensure that the IT systems that are critical to seamless operation of its business, including point-of-sale systems, fi nancial systems, employee management and payment transactions, would perform seamlessly across all its locations
  • GTT provides internet connectivity utilizing a mix of broadband and Dedicated Internet Access circuits, with 100Mbps download and 10Mbps upload speeds for each connection. GTT also managed the deployment of new circuits to ensure access redundancy and resilience. The service is monitored 24/7 by GTT’s Network Operations Center and backed with a response time SLA for any repairs.
  • by eliminating the need for returning to the point of sale to complete orders, the kitchen receives orders faster and servers have more time on the fl oor to attend to guests.
  • ...5 more annotations...
  • service has enabled the restaurant chain to move cost-eff ectively from a low bandwidth network to a higher-speed, dual broadband solution across all its sites
  • in-restaurant and online experience for customers include deploying guest Wi-Fi networks, individual entertainment systems for diners and leveraging new networking technologies such as SD-WAN for optimizing bandwidth utilization. Better connectivity can directly infl uence the dining experience, for instance, by supporting servers in using handheld devices to take table orders.
  • the company is now able to reach and train many more staff through the use of video content shared and streamed across its new, high-speed network.
  • 60% of American adults agree that restaurant technology such as smartphone applications, tableside tablets and order kiosks increases con v enience
  • In the U.S., more than six in 10 millennial diners would like to see restaurants use technology to make ordering and payment easier.
  •  
    Network upgrade for POS, financial systems, employee management systems and payment transactions. SD-WAN
xwang023

Why trust the Cloud to manage your hospitality business? - 0 views

  • revenue-maximization
  • Hotel management solutions offered on the Cloud are often referred to as PMS (property management system) or HMS (hotel management system). Whatever might be the nomenclature, the benefits of using a web-enabled solution on the Cloud remain largely the same. This includes the ease-of-use, scope for customization and assurance of any-time, anywhere availability.
  • When the Cloud first arrived, data security-related concerns were prominent. What many people don’t realize is that these apprehensions were quickly dissolved.
  • ...3 more annotations...
  • survival or safety of a Cloud-based data management system can be eliminated if you understand the dynamics of Cloud computing.From handling data management in Fortune 500 companies to driving millions of transactions across business process outsourcing companies, the Cloud is literally, everywhere.
  • This is just a form of temporary glitch that is as common as struggling with a slower broadband connection or power outage for a few minutes. This doesn’t compromise the security of your data in any way!
  • Hotel owners have realized that investing in new IT infrastructure or manpower just isn’t practical. A better solution lies in using an on-demand, flexible solution, i.e. a web-based hotel management system.
  •  
    In this article we could check lots pros of the cloud PMS.This includes the ease-of-use, scope for customization and assurance of any-time, anywhere availability.When the Cloud first arrived, data security-related concerns were prominent. This is why computing solutions offered on the Cloud have risen as a dynamic solution for businesses handling the most sensitive kind of data, including financial/banking institutions and workplaces handling large volumes of personal information.Hotel owners have realized that investing in new IT infrastructure or manpower just isn't practical. This helps to raise the recall value of hotels and provides them with the most influential form of marketing recommendations from happier, more contented customers
xwang023

How To Test and Increase Your Internet Speed - 3 views

  • and reliable Internet access can make all the difference between a good and an excruciating web experience.
  • first step is to test your Internet connection download and upload speeds at a site like Speedtest.net or DSLReports.com to see if you're actually getting the rated connection speed from your ISP.
  • How quickly you access websites and online services is determined in large part by the DNS servers settings on your computer or network router.
  • ...7 more annotations...
  • your ISP's DNS servers are set by default in the router or your computer
  • you can change the settings to a faster, more reliable, and more up-to-date DNS server.
  • free public DNS services
  • call your Internet service provider or visit their website's help section to find out how to get the speed you are paying for.
  • You may also be able to increase your broadband speed by adjusting your network device settings or using web accelerators,
  • speed tweaks can cause system instability and may only provide small speed increases that may not make all the effort worth it if your current online connection speeds are acceptable.
  • What's an acceptable speed?
  •  
    This article is talking about speed up people's internet access in life. When people want to speed it up , they need to test their internet access speed at first, such as they could go to the DSLReports.com. People also could chanfe their DNS settings to a faster, more reliable DNS server. Like Google and OpenDNS have free public DNS serviecs that can greatly increase their web browsing speeds and offer features like improved security. What's more, people can contact their ISP if their have slower than expected speeds. Last way is to tweak their DSL or Cable Settings by adjusting their network device settings or using web accelerators.
  •  
    It is important to have a fast speed internet in a hotel industry. To provide a good service to your guests, you have to be on top of things, especially using the network and reservation system. The computer systems facilitates the employees in that in helps with the speed of their task, therefore a fast internet speed will only work in the hotel's advantages.
anonymous

Internet Marketing and Distribution Trends Impacting the Hospitality Industry from 2007... - 0 views

shared by anonymous on 07 Nov 12 - No Cached
  • Not only creating mobile friendly hotel websites, but sending marketing messages via mobile technology is becoming more and more important in hospitality. 1 billion mobile devices were shipped in 2006. The majority of these new devices provide broadband Internet access. The ability to instantly identify a user's geographic location allows marketers to provide a highly personalized marketing message and experience.
  •  
    this is a old article but there is a good view for future marketing of hotel. that is mobile marketing. with more and more people using the smartphone, the apps for marketing will be a great way to expand your markets. airilines already use this technology to provide travel alerts concerning weather changes and flight schedules. why hotel can not provide such apps for customer. we can see that ther are several third part apps for booking and resevation already popular. so, how about a hotel creat their own apps for customers for the renovation and promotions. i think it will attrack more people to focus on you and bring more business for the hotel.
Gaby Belardo

Hotels Seek an Edge in Offering the Right Digital Perks - 0 views

  •  
    "Hotels may have come late to technology, but recently they have been jumping in as travelers, especially those on business trips, demand to be constantly connected and expect hotels to make that possible. Hotels now see technology as a way to stand out in the crowd of brands." "The No. 1 thing travelers want, she said, is high-speed Internet access and enough bandwidth to download videos, social media and music. According to a 2011 Concur/Global Business Travel Association study, 91 percent of business travelers use a laptop computer, 81 percent use wireless broadband, 73 percent a personal smartphone and 67 percent use mobile travel apps on their phone." Hotels are coming up in the world of IT investment. This article shares about how hotels have benefited by utilizing technology such as interactive computer services such as early check in, valet services, and recreation room instructions. Although certain parts of IT investment remain expensive for hotels, like investing in adequate bandwith for all parts of the hotel, this article proves that the investments have been worth it. "John R. Hach, senior vice president for global product management at TravelClick, a hotel service provider in New York, said that hotels with optimized Web sites were capturing 10 percent or more of their reservations from mobile devices." For hotels, IT investment has proved to be the right decision. Hotels do not want to be left behind in this technological advancement.
Yi Pan

IBM Chief: IT Investment Will Create Jobs - 0 views

  •  
    Highlights: International Business Machines Corp.'s IBM +1.11% chief executive, Samuel Palmisano, advised the Obama transition team last month that $30 billion in government investments in expanding broadband access, computerizing health-care records and improving the electrical grid could create more than 900,000 U.S. jobs. My Descriptions: This article show the data about how many jobs will created by it investment. I think it investment can create jobs in technique update and maintenance. At the same time , it improve the company's operation effectives which will bring more profits and demand , and create more job opportunities even in other department besides it
CHRISTINA BARO

Hotels Seek an Edge in Offering the Right Digital Perks - 1 views

About a decade ago, hotels were stagnant when it came to technological upgrades, however travelers, especially those on business, are requiring to "stay connected" in world that seems to have enter...

http:__www.nytimes.com_2012_09_11_business_hotels-seek-an-edge-in-offering-the-right-digital-perks.html?_r=2

started by CHRISTINA BARO on 19 Sep 12 no follow-up yet
Chris Cardoso

How Technology is Changing Event Planning - 0 views

  •  
    Forbes magazine named an event planner as the 6th most stressful jobs behind military general and police officer. An event planner must manage and navigate through multiple venues, proprieties and customs. This article identifies aspects of event planning that are now being dominated by technology. First, attendees are no longer limited to have to show up to the venue. Guests now are video streaming from anywhere around the world. Second, guest expectations are high. Attendees are savvy and knowledgeable about new technological trends and expect to be wowed at events. Third, electronic such as touch screens, wifi, and broadband are norms in the industry. Fourth, social media has monopolized marketing. Fifth, mobile technology allows for access anytime/ anywhere. Apps are everywhere! And finally, online management systems are designed to integrate invitations, check-ins and registrations online to speed up and streamline the process.
aflor094

5 Technology Trends Impacting the Hospitality Sector - 0 views

  • Five technologies in particular—service automation, fixed mobile convergence, location-based services, connected meeting rooms, and chatbots and mobile apps—are poised to change the guest experience and create areas of opportunity for hospitality locations to become differentiators and innovators in an already technology-centric industry.
  • Artificial intelligence is expected to be a major component in service automation, with AI in some instances acting as a concierge service to “
  • arn” guest preferences, such as their ideal room temperature or their favorite cocktail at happy hour. That information can be stored for future stays—upon check-in, the guest room thermostat is set automatically to the guest’s preferred temperature and, when he visits the hotel bar, a martini made with his favorite gin is waiting.
  • ...4 more annotations...
  • Imagine, for example, in-room systems that allow guests to pair their mobile phones with the in-room systems, so they can not only switch between the devices to take calls anywhere, but also order room service, adjust the lighting or view the in-room entertainment menu of selections from anywhere, even outside the hotel or off-property. Guests also could be notified via a text on their mobile devices if they have a package waiting at the front desk, or they could be reminded of upcoming spa or personal trainer appointments, for example, or reservations at the hotel restaurant—or even be provided with recommendations for local activities and events.
  • The next generation of these technologies could be included in the guest room as part of the entertainment hub, giving travelers access to work-related services and helping them be even more productive. Imagine being able to use a voice remote to binge-watch a favorite TV show or conduct an instant video meeting with a colleague.
  • The next generation of mobile apps will serve as one-stop shops, letting guests control their room lighting, order movies on the entertainment hub, and view augmented reality maps to navigate the property and locate the nearest hotel employee for assistance.
  • n building a network that supports these new technologies, hotel operators should consider an environment that includes both on-premises, cloud, and networking technologies such as SD-WAN and high-speed broadband to make certain traffic is handled efficiently. And networking components such as WiFi and unified communications can ensure users of the network—guests and hotel employees alike—interact and transact using their preferred method of communication.
  •  
    The Article talks about new trends coming to the hospitality industry. The trends are service automation, mobile convergence, location based services allowing staff to help guests quicker, connected meeting rooms, mobile apps, and networks.
afigu115

Mobile Communication Trends Within the Hospitality Industry | News | Hospitality Magazi... - 0 views

  • Now devices are evolving to keep up with the ever-increasing introduction of specialized mobile-applications for every field, particularly hospitality.
  • Push-to-talk over cellular (PoC) has already impacted wireless communications and hardware development with the introduction of Bluetooth equipped two-way radios, transitional gateways for hybrid systems and smart phone adoption.
  • Mobile apps are being developed daily to fulfill sector-specific needs and are easily accessible over internet (Wi-Fi)
  • ...4 more annotations...
  • PoC is a more affordable communications method than traditional land mobile systems,
  • Lately, new software technologies are acquired as fast as they’re launched.
  • Consequently, manufacturers are creating devices that look exactly like radios on the outside, but are really 4G phones on the inside.
  • Hardware devices that control multiple communication outlets at once, yet are smaller than ever before will soon emerge.
  •  
    Push-to-talk over celluar (PoC) has impacted wireless communications and hardware development globally in the hospitality industry. There is a growing rend toward the use of mobile messaging apps among hotels, casinos, stadiums, and other venues. The Internet of Things (IoT) has ultimately been the forefront of wireless innovations and mobile apps are being developed on a daily basis to satisfy sector-specific needs. Being easily accessible over Wi-Fi or broadband networks allow great reach and consistent connectivity. Manufacturers are staying relevant through developing joint solutions with other companies to meet end user demands. For example LMR radio and smart phone makers have been working with PTT app firms as well as network providers to satisfy the amount of PoC demand. The trend on replacing two-way radios with smartphones has been seen; however, some are reluctant to change. Some manufacturers have created devices that look like traditional radios but ultimately are just 4G phones on the inside. As soon as safety, productivity, and response time are improved and stable, this transition will become commonplace. In the very near future, through the use of Bluetooth technologies, hotels will send keys directly to smartphones for guests who wish to skip the check-in process.
  •  
    This article reflects on how communication is now being done through our mobile devices. With so many innovations occurring with technology there are new ways to communicate. The introduction of wireless bluetooth has impacted the push to talk. It's important to keep up with the new innovations in order to stay relevant and not fall behind. The idea of merging devices, in regard to radio is the next big thing. I believe it's important to continue the trend of technology because it helps improve communication and customer experiences. Mobile-applications will at one point be assigned to a certain job and that's how communication will take place. For some it may be a bluetooth piece for others it may be a small microphone attached to the clothing.
rroll027

5 Trends to Watch in Computer Networking - 0 views

  • consumers increasingly buy digital licenses and download (or stream) their content over the internet.
  • he difficulty faced by service providers (including Google) in expanding residential fiber optic cable internet service due to installation costs and increased competition from other broadband providers.
  • Some fear the privacy risks that accompany IoT.
  • ...8 more annotations...
  • With inside access to a person's home and their health or other personal data, these devices provide an attractive target for online attackers.
  • Digital fatigue also threatens to dampen interest in IoT
  • IPv6 will one day replace the traditional Internet Protocol addressing system we are familiar with (called IPv4
  • By expanding the available IP address space to accommodate an almost unlimited number of devices, managing subscriber accounts becomes easier for Internet providers.
  • Look for the prices to come down in the next year as vendor competition increases.
  • Things (IoT) gateway support will prove more interesting to the average consumer. Eventually, home gateways that combine Wi-Fi together with 4G or 5G connectivity options could also become very popular
  • telligence. When world-renowned scientist Steven Hawking (in late 2014) said "The development of full artificial intelligence could spell the end of the human race,
  • One key barrier to more general-purpose artificial intelligence has been the limits on the ability of AI systems to communicate and interact with the outside world
  •  
    Newer trends in computer technology bring increased vulnerabilities in security and privacy. Wearables will extend from wristwatches to eyeglasses, headphones, kitchen gadgets, energy-efficient furnishings, to home equipment Bluetooth systems. As vendor competition increases, prices will decrease and artificial intelligence development will accelerate.
marble_bird

Recognizing-events_4.0.pdf - 1 views

shared by marble_bird on 22 Jul 20 - No Cached
  • The purpose of this research is to explore and define the digital maturity of events using the Industry 4.0 model (I4.0) to create a definition for Events 4.0 (E4.0) and to place various relevant technologies on a scale of digital maturity.
  • These surveys and the thorough literature review that preceded them allowed us to map the digital technologies used in events to levels of a digital maturity model.
  • This study has responded to calls from the academic literature to provide a greater understanding of the digital maturity of events and how events engage with digital technology.
  • ...54 more annotations...
  • We found that engagement with technology at events and delegate knowledge satisfactorily coexists for and across a number of different experiential levels. However, relative to I4.0, event research and the events industry appear to be digitally immature.
  • Events are in the midst of rapid social and technological change. With a growing variety of technological means, the industry is fast-paced and increasingly delivered to a discerning consumer market while finding ways to connect with consumers through technology
  • Digital technology is the thread of the fabric of organisations (Li et al., 2018). It is an increasingly important part of how they engage with their customers.
  • Moreover, engagement with events as fans, spectators, delegates or organisers can be augmented with digital technology by improving access and sociability capabilities, refining the personalisation of events, and thereby creating enhanced experiences.
  • As we advance into what many in business and academia consider to be a fourth industrial revolution, the capacity to control and exchange data electronically has extended our ability to create, edit, maintain, transmit and retrieve information.
  • I4.0 can be described as the digitisation and automation of the manufacturing environment. It also creates digital value chains to enable the communication between products, their environment and business partners. Digital applications have impacted the tourism sector too giving rise to ‘Tourism 4.0’
  • The events industry is an ideal environment to benefit from the implementation of a widespread digitised approach with numerous organisations empowering managers and improving the overall event experience with the integration of extensive ICT practices and systems.
  • With the more widespread adoption of digitalization in event delivery and as the supply chains of all events become intertwined with technology, we can learn how the digital maturity of events in the 21st century is shaping event management and event control.
  • The team set out to answer the following research questions: RQ1. Can digital maturity in events be defined? If so, RQ2. How should the levels of digital maturity of events be classified with regard to the digital maturity of the events industry and the development of event management theory?
  • Successful events are no longer measured by simply achieving a respectable attendance, a great deal more engagement is manifest through digital technologies
  • Successful events require organisers to create something that is considered by those who attend as a valuable and memorable experience (Pizam, 2010; Tung, 2011). Creating memorable event experiences can be described as being dependent on a number of factors including creating regular attendee engagement, providing appropriate activities, relevant subject matter, topical and contemporary focus and targeted to a sizable receptive audience.
  • technological factors being one of the most important areas of demand for companies along with the implementation of I4.0. SMEs (Small to medium enterprises) are [lagging] behind in developing strategies to implement new solutions.
  • The development of digital maturity in events can be compared to smart tourism, which Gretzel et al. (2015) expressed as a logical progression from traditional activities. Smart tourism is characterised by an ability to transform large amounts of data into enhanced tourist experiences and increased destination competitiveness thanks to the interconnection of the different stakeholders through latest ICT advancements
  • As the components of I4.0 become more prevalent in the events industry, much value can be obtained from understanding how businesses are adopting new levels of digital engagement in order to engage their audiences
  • it is prudent to suggest that the survival, and future success of events can depend upon digital maturity and transformation
  • owever, dealing with digital maturity requires careful attention as Neuhofer (2016) urges caution advising that applied technology solutions have proven to have the ability to create or destruct the value of the experience.
  • I4.0 therefore acknowledges the impact of connected computers with the key constituents being cyber-physical systems, the Internet of Things, cloud computing and cognitive computing
  • highlighted that the use of communication networks globally has risen dramatically and become ubiquitous due to the rise of smartphone ownership. This has been fuelled by social media, apps and faster broadband speeds to create a networked society
  • By combining the Internet of Things data and big data (extremely large data sets that may be analysed computationally to reveal patterns, trends and associations, especially relating to human behaviour and interactions), event managers are able to create a competitive advantage.
  • As event companies develop new and innovative ways to connect, the events themselves are absorbing aspects of I4.0 at every stage of the process; pushing the boundaries of event experiences far beyond the physical world
  • They are used to promote events before, during and after delivery and are used to gather data and inform decision-making. Generating responses from an event can be achieved using a number of methods and through both qualitative and quantitative data.
  • With the advent of big data and analytics, new sources of valuable data are available to guide decision-making processes in a more informed manner. Businesses were once looking at historical data, but advances in database technology and system processes have led to near real-time data collection and analytics
  • Failure to adopt aspects of digital technology does not necessarily suggest a poor experience or the end for those businesses less digitally mature; not every event business relies on this kind of data support to survive. Instead, this research provides an opportunity to better understand where event businesses do engage and more importantly, how communication between non-digital and fully integrated individuals/businesses can be improved.
  • Digital maturity and transformation today differs from previous periods as it not only provides the change in the main business processes but also reveals the concepts of smart and connected products through service-driven business models
  • Our analysis begins with an attempt to uncover the potential challenges, on-going developments and various strategies that will provide the events industry and academics with a forward-facing approach to the growth of technology within events. By including industry professionals and academics, the research contributes to bridging the gap between practise and academia.
  • Because the research and empirical data collection includes industry perspectives, we believe this research will provide value to event managers, marketers and practitioners around the world who wish to understand more about the digital maturity of events.
  • After conducting the social media analysis (1), it became evident that the discussions appeared to be around topics that utilise digital technology rather than the technology itself. Furthermore, and probably a reflection on the value of the group, a lot of the data included questions about understanding the topics rather than providing usable information to our research.
  • We did not have detailed information about the precise characteristics of the individuals who contributed to the dataset of posts. However, to an extent, their roles listed in LinkedIn were informative. These included events consultants, social media managers, marketing professionals, EventTech managers, CEOs at tech companies and events students.
  • Although this response rate of 52 academics may be considered low, this did allow for the creation of the initial insights into the E4.0 concept and crucially it provides a starting point to better understand the levels of the developing digital maturity model.
  • The most referenced themes were social media, marketing, apps, GDPR and mobile. The top 14 themes are shown in Figure 1 below.
  • The results of the thematic analysis reveal the most pertinent events and technology topics in this group in the time period specified. The most common topics were social media and marketing. Marketing appeared alongside other topics as a verb, a noun and an adjective. This certainly influenced its prominence.
  • This statement reinforces the knowledge and general use of social media during events. Mobile and event apps were recognised as presenting opportunities to enhance events and were considered to be a permanent part of events.
  • Carefully managed and fully integrated data and digital systems including social media, apps and CRM create digital value chains to enable the communication between events, their environment, and business partners.
  • Event organisers invest heavily on social media engagement and expect a great deal in return through social media retweets, tagging and sharing of images. However, it is just as important to understand if delegates consider technology at events that important.
  • Our expert respondents were asked if they considered the events industry to be at the cutting edge of technology. Responses were largely supportive of the suggestion that it is. 64% agree, 22% neither agree nor disagree and 14% disagree.
  • Online registration/digital booking was very familiar with 65% ‘extremely familiar’ with the technology.
  • The survey also collected a selection of qualitative data as respondents were asked to if there were any specific examples of connected/digital technology considered to be essential to the delivery of an event that had not been discussed in the survey. Significantly, 23% answered no to this question.
  • With regard to the digital maturity of the events industry affecting the development of event management theory, the literature review indicates that academics are making contributions to theory and a broad understanding of digital technology exists.
  • industry appears not to be digitally mature. Also, our findings suggest that relative to I4.0 not all events are digitally mature. Therefore, the ‘digital immaturity’ of the events industry may be having some effect on event management theory
  • It became evident from the survey that many respondents suggested they were not familiar with technology that they would all have experienced.
  • The results from the survey suggest that widespread academic understanding of technology at events is extensive. Some digital technology is considered routine, while other comprehensively used technology appears to be unfamiliar to the end user.
  • The growing digital maturity levels form the foundation for E4.0 and will contribute to what Gerbert (2015) described as greater efficiencies and changing traditional relationships among suppliers, producers, and customers.
  • Therefore, satisfaction from the event comes down to providing delegates with the right communication levels they need to complete their individual objectives. This can range from the most basic social engagement to the gathering or observation of big data. Events are evidently a melting pot of experiences and goals and not all of them demand the highest levels of technology to complete.
  • Artificial intelligence has the ability to provide events with endless systems that sense, learn and decide throughout the delivery process though many gaps exist.
  • The data also indicates that there is good knowledge across all types of digital technology. This is reassuring for the development of education as the events industry embraces digitalisation
  • However, as more value is placed on the use of digital technology and events mature through greater access to technology, we see the emergence of an E4.0 era.
  • Thus, this model anticipates that events will grow in their digital maturity to level E3 and E4. Thus, digital technologies may become sufficiently embedded so that data related to one element of an event will be used to inform other elements of an event in real time
  • Online registration and wearable technologies such as delegate smart badges are superficial digital experiences and only considered as a process rather than as a fully perceived digital experience.
  • Our findings indicate that digital communications have enabled a shift in the content of events, marketing and the use of social media as a communication tool before, during and after the event.
  • On the limitations of our research, one might argue that engagement with technology, or indeed lack of it, does not provide evidence of the immaturity of digital technology in events. However, the digital maturity model that we propose is principally informed by the literature on digital technology and events.
  • This research has provided a revealing perspective on the use of digital technology in events. It has built on theory that has been previously developed in this and similar subjects of research, such as business and tourism. From this, the research can claim a number of contributions. It (i) provides an empirical investigation into how event businesses and individuals engage with digitally technology at events, and (ii) it provides a definition of E4.0 and other preceding levels that contribute to digital maturity.
  • Our research has shown that event delegates are aware of the ability to communicate in a reciprocal process with technology rather than through a linear/top down process. This in itself is evidence of E4.0. Furthermore, this research highlights how industry is continually striving to optimise the delegate/event relationship through apps and other technology. The industry’s on-going mission to create deeply flexible communication opportunities is eliminating the possibility of gaps in the communication process in order to optimise delegate engagement at events.
  • A broader discussion on potential issues such as IT & data security, skill-sets, expensive production costs and outages; these are significant problems within internet and cloud-based technology. Furthermore, the emerging topic of E4.0 itself requires both conceptual and empirical development.
  • This research has shown that there remains a great deal to discover about the use of technology at events and many opportunities exist for further research from academics and practitioners working together to provide mutual benefits for both industry and education.
  •  
    This article covers a study performed to determine the digital maturity of events. The research conducted reveals that the majority of industry professionals are aware of technology in events. The study ultimately finds that events have a low digital maturity, but high potential for advancement. The article also addresses the limitations of the study performs and agrees that additional research should be performed to determine the relevance of technology in the events industry while acknowledging that digital engagement is not necessary or conducive to every type of event.
  •  
    This article has discovered the fact that the event industry was digitally immature. It also introduced a new concept which is called E4.0 into the academic literature. The article is meaningful since it has filled a gap in the literature relating to events and digital maturity and responded to some of the calls for research. The authors were also planning to make further research on E4.0, events, and digital maturity. They have mentioned that the studies on E4.0 itself were also requiring deeper research.
1 - 20 of 20
Showing 20 items per page