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adel168

Virtuoso interactive tool collects data on customer preferences | Travel Weekly - 0 views

  • In his experience, Pestronk said, Amadeus offers the best deals, followed by Travelport, followed by Sabre, because of the latter two GDSs' size and presence in the U.S. market.
  • It would be wise for agencies to shop around and get competing offers while GDS offers are so strong, Pestronk said, as it's a phenomenon that likely won't last forever.
  • Penalties for using another GDS or aggregator are also getting lower today.
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  • "The penalty is always higher than the incentive that the travel agency would get by going with the other [GDS],"
  • he was surprised to see GDSs willing to lower penalties when larger agencies brought it up in contract negotiations.
  •  
    In this article, lawyer, Mark Pestronk, expresses how competition between GDS offers from Sabre, Travelport and Amadeus are "the best" he's ever seen. According to Pestronk, Amadeus offers the best deals followed by Travelport then Sabre because of the GDS's size in the U.S market as well as its presence in the market. Pestronk also included how the penalty of using another GDS is decreasing today.
jalilahst

OYO UK hotels go live on Sabre's SynXis platform to grow reach and focus recovery - 0 views

  • More than 80 OYO hotels in the UK, representing more than 2,500 rooms, are now connected to all major GDSs through Sabre's advanced hospitality solutions.
    • jalilahst
       
      OYO hotel & homes connected its first group of hotels to Sabre's SynXis
  • SynXis Central Reservations optimizes global distribution channels and enables greater scale and operational efficiency by delivering rates and inventory to all major GDS systems and online travel agencies (OTAs) through direct connections and switch partners.
    • jalilahst
       
      SynXis increases efficiency by delivering rates and inventory to all major GDS systems and OTAs directly to partners.
  • This first collection of OYO independently-owned UK hotels to be made available on Sabre range in size from 10 to 110 rooms and cover a wide range of areas and price points.
    • jalilahst
       
      OYO's first collection of hotels to make it to Sabres GDS.
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  • they are now available to book through Sabre's own GDS as well as others, corporates, travel management companies, and almost 900,000 travel agents and tour operators globally, significantly increasing the distribution channels and revenue opportunities for the selected properties.
    • jalilahst
       
      This gave OYO hotels a global distribution reach.
  • We are delighted that a wide range of OYO's UK hotels are now bookable via Sabre's SynXis CRS, making it easier for international and domestic corporates, travel agents and travel management companies, among others, to book our affordable accommodation around the UK,"
    • jalilahst
       
      OYO's intentions
  • The intention is to make further UK OYO properties available to book via Sabre's SynXis Platform, as the portfolio continues to grow and as more hotels reopen following lockdown restrictions.
  • OYO's new partnership with Sabre will drive a new distribution strategy in the UK, which will support OYO's asset partners and wider business goals,"
  • We look forward to working closely with OYO as it benefits from the SynXis Platform's distribution and retailing solutions
  • he portfolio combines fully operated real estate comprising more than 44,000 hotels with over 1.2 million rooms.
  • he company provides retailing, distribution and fulfilment solutions that help its customers operate more efficiently, drive revenue and offer personalized traveler experiences
  • Sabre's technology platform manages more than $260B worth of global travel spend annually
  •  
    OYO Hotels & Homes was a young hotel startup in 2013. Now it holds 44,000 locations and over 1.2 million in rooms. Sabre Corporation is one of the leaders in technology and software that powers the global travel industry. Sabre's SynXis increases efficiency by delivering rates and inventory to all major GDS systems and OTAs directly to partners. OYO Hotel & Homes connected its first group of hotels to Sabre's SynXis. This partnership with Sabre has given OYO the global tools to reach a global market. The platform has given them the power to book through Sabre's own GDS as well as others, corporates, travel management companies, and almost 900,000 travel agents and tour operators.
ahart054

Sabre, Delta Plan to Collaborate on Distribution Improvements with New Agreement | Busi... - 0 views

  • Delta Air Lines and Sabre have reached a new multiyear "value-based" distribution agreement in which the carrier and global distribution system will work together on improving indirect distribution channels.
  • While not divulging the exact details, Lobl said the agreement moves away from the traditional GDS economic model, in airlines pay a flat fee to GDSs for each segment. Instead, compensation will be more reflective of the value of what is being sold, he said.
  • an example of "collaboration across the entire ecosystem"
  •  
    Delta Air Lines and Sabre will be working together on a multiyear deal to improve indirect distribution channels. As Jeff Lobl said, the intention is to unlock innovation and reward investment as well as enhance the customer experience. Traditionally airlines pay a flat fee to GDSs but this model will be based more on what is being sold.
jspie001

Sabre and BYHOURS signed new deal to allow selling rooms by the hour - 0 views

  • Under the agreement, hundreds of thousands of travel agents using Sabre’s global distribution system (GDS) will have access to BYHOURS’ content, significantly increasing the distribution reach and potential revenue opportunities for BYHOURS and hoteliers across the world while providing travel agents access to the relevant content that their customers demand.
  • This distribution agreement comes at a key moment for the global travel industry, as COVID-19 has generated an increased need for microstays whether for business, local leisure staycations or stopover travel. As more companies adopt remote work policies, the need for flexible, comfortable and adequate space to work and conduct important meetings is increasing.
  • The ability to easily book rooms by the hour will address these needs and provide an integral solution for the industry.
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  • Headquartered in Barcelona, Spain, BYHOURS launched in 2012 to provide flexibility and personalization to the hotel booking process.
  • Sabre remains focused on its long-term vision of creating a new marketplace for personalized travel.
  •  
    This article highlights how GDS systems like Sabre are constantly adapting and evolving into new market segments. By the hour room rentals have been on the rise over the past few years whether it be for a private meeting space for small groups or a place for someone to get some some quick rest or maybe just a place to bath and change their clothes. As this segment grows GDS systems can be integral into showcasing their availability and legitimacy.
ovila009

Global distribution system (GDS): Complete guide for hotels - SiteMinder - 1 views

  • More than 600,000 travel agents plug into the GDS every day on behalf of companies to book flights, hotels, car rentals and destination activities.
  • Despite the growth of third party online travel agencies (OTAs) like Booking.com and Expedia, the GDS remains the number one way to promote your hotel to the corporate travel market globally.
  • A GDS is a worldwide conduit between travel bookers and suppliers, such as hotels and other accommodation providers.
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  • The history of global distribution systems dates back to the 1960s when a more sophisticated method was needed to keep track of flight schedules, availability, and prices
    • anonymous
       
      This is how GDS started back in the day in order to keep track of things however nowadays it is used for so much more.
  • Hoteliers are always looking at ways to increase their reach to attract more customers, increase revenue, and make a profit
    • anonymous
       
      Hence why GDS is so beneficial for hotel companies and other industries.
  • As soon as a reservation is made on the GDS or an online booking website, the channel manager instantly reduces inventory across all channels, including the hotel’s own website, and automatically delivers the reservation details back into the PMS or central reservation system (CRS).
    • anonymous
       
      Reservations are now made quick and easy with this system. It gives customers a pleasant experience.
  • There are several major global distribution systems that house and process the majority of data from hotels, airlines, and other distributors. These include Amadeus, Sabre, Galileo, Worldspan, Apollo, and Pegasus.
    • anonymous
       
      Here we can see some examples of GDSs.
  • The Apollo reservation system was used by United Airlines until 2012, when it switched to SHARES, a system used by its former Continental Airlines subsidiary.
  • Sabre is seen as a pioneer for online travel agencies, corporate booking tools, revenue management, and web and mobile itinerary tools, to name a few.
  • Galileo traces its roots back to 1971 when United Airlines created its first computerised central reservation system
  • created by other airline groups in an attempt to gain market share in the computer reservation system market.
  • Worldspan is a Travelport platform, and is the technology leader in web-based travel eCommerce, offering solutions for all facets of travel business online. As a leading GDS, Worldspan provides travel distribution, technologies and services for thousands of travel companies worldwide, including travel agencies, corporations, travel suppliers and travel websites.
  • Amadeus has the biggest global footprint of any of the GDSs, with a potential reach to millions of guests.
  • Abacus was founded in 1988 and became a leading provider of travel solutions and services in the Asia Pacific region.
  • Pegasus Solutions pioneered the hospitality reservations industry.
  • The best systems will connect your hotel directly to the world’s most prominent GDSs
  • Using a software provider to tap into the GDS saves a lot of money and time.
  • Essentially, the GDS can increase hotel bookings and revenue by placing hotels on more ‘supermarket shelves’ globally.
    • anonymous
       
      It gives hotels the ability to expand and increase the number of customers they get by exposing them more internationally.
  • there are still more bookings being generated through the GDS than through hotel websites.
  • The GDS is indeed a unique and direct marketing tool for your hotel.
  • booked quickly and efficiently.
  • The GDS can help hotel managers uncover new market segments to promote their products to
  • More travel agents are relying on the GDS to find the best places for their clients to stay.
  • the GDS improves search positioning and displays your brand messaging during the search and booking process
  • Hotels generate more revenue through a GDS because it places the hotel’s information, availability and rates in prominent locations where it is easy for travel agents to find.
  • you can market all of your rooms to all of your distribution channels at one time.
  • Your GDS should help you maximise your bookings and increase your revenue
  • the capability for the GDS to integrate completely with your existing PMS, online booking engine and channel manager.
  • help you make the best decisions regarding your marketing strategy and distribution plan.
  • discover and tap into the most powerful and motivated market segments.
  • trial the GDS for a short time and measure results before continuing your subscription.
  • Because cruise travellers rely heavily on travel agents for their trip arrangements, it’s highly likely any hotel bookings will also be made through this channel.
  • A GDS is a worldwide conduit between travel bookers and suppliers, such as hotels and other accommodation providers
  • Cruises tend to rely on more conventional channels like travel agents to reach and convert guests.
  • With the cruise industry currently in a state of growth, it represents a chance for hotels to get a slice of the revenue.
  • It appears travel agents are driving most of this success, with 70% of cruise bookings made via this channel.
  • Cruises do all the hard work to book their guests but often they will arrive a day or two early or depart a day or two after their cruise, booking at hotels for the extra time.
  • Most prominent is your hotel description
  • you eliminate the frustration of signing up with each individual platform, and you can connect to all of the top providers without paying the individual fees.
  • The GDS is often used to tap into the corporate travel market because it has the ability to present hotels, flights, and car rentals in one simple interface which is convenient.
  • Live rates and availability are sent from a hotel’s property management system (PMS) directly to the GDS and online booking websites via a channel manager.
  • What are the major GDS systems?
  • here are several major global distribution systems that house and process the majority of data from hotels, airlines, and other distributors. These include Amadeus, Sabre, Galileo, Worldspan, Apollo, and Pegasus.
  • There are several major global distribution systems that house and process the majority of data from hotels, airlines, and other distributors. These include Amadeus, Sabre, Galileo, Worldspan, Apollo, and Pegasus.
  • Amadeus GDS
  • Sabre GDS
  • Galileo GDS
  • Worldspan GDS
  • Apollo GDS
  • Abacus GDS
  • Pegasus GDS
  • – like the ones mentioned above – so you don’t have to worry about signing up to each one
  • individually.
  • In one fell swoop you can access all the retail and traditional travel agents you want:
  • There are a few specifications which will greatly aid successful GDS connectivity: Being centrally located Being located close to an airport Room capacity of more than 20 rooms Lodgings that are set up for corporate markets and not affected by seasons
  • Here’s a checklist to ensure you’re using the GDS to its full potential:
  • 1. Pooled inventory
  • 2. Commission-free structure
  • 3. Integration capabilities
  • 4. Comprehensive reporting
  • 5. Ability to target specific markets
  • 6. No lengthy contracts
  • 7. Simple and affordable connection
  • Essentially, the GDS can increase hotel bookings and revenue by placing hotels on more ‘supermarket shelves’ globally. This approach is particularly effective at capturing international corporate travellers. You can gain lucrative international corporate business, particularly if you’re near a major airport gateway or close to government or commercial enterprises.
    • yoevelyn
       
      This article goes into how to optimize the use of GDS for a hotel operation and the author touched on a point we have discussed in the class before: how to market your local hotel to an international audience. The author suggests that adding your property to a GDS can be a cost-effective way to bring those international business travelers, specially if your hotel is near an airport.
  • The number of bookings generated through a GDS generally outpaces that of direct bookings
  •  
    This article goes in depth into GDS. It explains the concept of the GDS is and how eaxctly it works. It also gives examples of some major GDSs. It talks about the benefits of using GDS in hotels.
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    The global distribution system in the hospitality industry is beyond vital in the act of keeping the ball rolling. GDS provides live products and offers to travelers across the globe. Whats really amazing about GDS is that live availability and rates are transferred through a channel manager directly to online booking sites. This allows guests to acquire the best rates the soonest as opposed to waiting to call a hotel or resort to see what they have and at what price.
  •  
    This article shows us everything we need to know about Hotel GDS. It includes GDS in the hotel industry, GDS work way in travel, seven major GDS systems, the way to access leading GDSs with GDS software, GDS conditions of use, benefits of connecting hotel to the GDS, and how to use the GDS to capture cruise travel bookings at hotel.
erinkieltyka

Global Distribution System (GDS): What Are the Benefits for Hotels? - 1 views

  • A global distribution system is a computer network, which empowers service providers in the travel industry to carry out seamless transactions.
  • using a global distribution system helps to reach a larger number of customers.
  • These fees can vary significantly, but it is not unusual for the fees to account for around 10 percent of the amount paid.
    • npate083
       
      Everything has a cost and so does GDS. It is normally a transaction or agent fee on every booking made through GDS.
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  • Amadeus GDS ranks as the market leader and it is estimated that somewhere in the region of 40 percent of all travel agency booking
    • npate083
       
      Amadeus is the leading the market share for GDS. They cover around 40% of all travelers.
  • The Sabre global distribution system is the closest competitor for Amadeus when it comes to total market share
  • Travelport is a company that owns the Worldspan, Galileo and Apollo systems.
  • All of this means that hotels have the ability to manage their hotel description, room listings, photos and other information across different GDS systems from a single place, while usage can also be automated.
    • npate083
       
      GDS allows hotels to update their rates, listings, descriptions, etc from one place.
  • GDS can be especially beneficial for a hotel aiming to attract business or corporate travellers
    • npate083
       
      Many corporate travellers still use GDS to book business travel as it is easy for an expense report later.
  • For hotel owners, it is important to balance room rates with this in mind. Ideally, to optimise revenue, a hotel should keep room rates low enough to maintain a good relationship with travel agents, but should
  • a GDS is often used by a travel agency, in order to see real-time information and data about the availability of hotel rooms, flights and other travel services.
  • global distribution system (GDS) is a network, which allows travel agents to access hotel inventories and sell rooms to their clients. F
  • the GDS provides a single point of access for thousands of travel agents across the globe, who can then book hotel rooms for their customers.
  • Hotels can turn to a number of different GDS systems around the world, with each one having its own unique features and target markets. However, it is generally accepted that there is a ‘big three’ within this industry
  • Amadeus GDS
  • Sabre GDS
  • it is estimated that more than 200,000 hotels use the network to connect with travel agencies.
  • Travelport GDS
  • t offers access to diverse markets, including those in the Americas, Asia and Europe.
  • GDS provider will actually connect your hotel to all of the three major GDS systems at once, rather than focusing on a single one.
  • using a global distribution system helps to reach a larger number of customers
  • using a global distribution system helps to reach a larger number of customers
  • This is because a large number of organisations still turn to a travel agent to book business travel, rather than attempting to book directly, as it can be easier for them to manage expenses this way
  • Standard practice is that a hotel will pay a small initialisation fee, followed by transaction and/or agent fees on every booking that is made
  • Amadeus can provide the hotel industry with e
  • xcellent access to the European market, in particular, as its database is hosted in Germany
  •  
    Global Distribution systems ensure that the travel industry gets accurate information and keeps track of data and information. The GDS is a single system that reaches out to very large groups and gives them access to prices and availability of rooms. The GDS comes at a price, for every booking they take a certain percentage of that rate. The best known global distribution systems are Amadeus GDS, Sabre GDS, and Travelport GDS. All of these systems are different but most of the travel bookings are done through them. I believe the GDS is a great way to to attract potential travelers and it makes it easy because everything is on one system.
  •  
    This article is a good introduction to the concept' of GDS. It is brief, informative and written in plain language, making it easy to understand. The definitions are clear, and the major points i.e. The "big three" GDS' are effectively covered.
  •  
    This article discusses the pros of hotels utilizing GDS systems and describes the 3 most prominent global distribution systems. Some benefits include a larger consumer outreach, and helpful information access for travel agents. The "Big Three" global distribution systems are Amadeus, Sabre, and Travelport.
Sasha Bravo

Sabre Hospitality Solutions and Passkey Join Forces to Streamline Group Reservations fo... - 0 views

  • allow group reservations booked through Passkey’s GroupMAX platform to be delivered to a hotel’s Property Management System (PMS) electronically via Sabre’s SynXis Central Reservation System (CRS).
  • It also provides real-time reporting and tracking of room blocks and inventory, giving our customers the ability to maximize revenue.”
  • This collaboration will present a clear opportunity for hotels to increase not only their efficiency, but their revenue as well,
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  • The integration is based on industry standard OpenTravel XML specifications and allows reservations to be communicated directly and securely to hotels’ property management systems
  • without the need to re-key or even import rooming lists.
  • This automated process allows event organizers to leave blocks open longer to maximize attendance. Hotels will also benefit from the ability to yield rates after cutoff, allowing last minute bookings closer to the actual event date.
  • Sabre Hospitality Solutions provides technology to the global hospitality industry.
  • Its reservations and property management system, marketing and distribution software, and Internet marketing and e-business solutions are used by more than 18,000 hotel properties around the world
  • Passkey (http://www.passkey.com) is the travel industry's leading hotel booking technology for meetings and events
  • GroupMAX, is used by thousands of hotels, destinations and meeting planners worldwide to manage the hotel accommodation process for events of every size.
  •  
    this article talks about the merger between Sabre and Passkey in creating a new system for improved group reservations. this new technology benefits directly meeting planners and hotels by creating an automated system that communicate reservations directly to the property management system. some of the benefits include real-time reports and tracking, ability to maximize attendance and therefore revenue, greater efficiency, and direct communication.
duyt tran

ZDirect and Sabre Hospitality Solutions Perfecting eMarketing, ommunications for Vantag... - 0 views

  • A new relationship between the hospitality industry’s hotel marketing automation provider ZDirect and global travel technology company Sabre Hospitality Solutions is helping to make eMarketing as simple as possible for Vantage Hospitality Group. The 8th largest hotel company in the world with more than 1,000 locations has relied on ZDirect and its ZMail® electronic communication platform since 2007
  • ZDirect’s patented dynamic content engine uses guest behavior and preference data to create individualized confirmations, pre-arrival emails, customer satisfaction surveys and more to up-sell a hotel’s profitable amenities.
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    The new relationship between hotel marketing automation provider ZDirect and global travel technology company Sabre Hospitality solutions has proven to be a very successful new way for connect a company with its customers. Customers can make reservation easier and faster way through this new technology. This technology also increases brand-recognition for customers and two way communications between customers and retailer. It also help a company from building up its brand to make sure the brand will operate smoothly to make this combination a very powerful technology for hospitality industry. One of its very successful technique is that it will create a unique personalized profile for each customer based on his or her behaviors.
Brittany K. Ward

Sabre and American Express Global Business - 0 views

  •  
    Sabre and American Express has teamed up for a new service "to provide a more personal travel experience" to their clients. Now American Express Global Business Traveler clients who book through TripCase, Sabre's mobile app, are allowed to access real-time data. Clients can receive flight updates and live synching of itinerary from Amex to their TripCase app. Cardmember's also receive information through the app about card benefits and deals, one example the article gave was airport lounge access and free Wi-Fi access. Amex has gone as far as making sure cardmember's are automatically updated whether they book their business trips online or over the phone, making it easier for last minute changes to be accommodated.
tgore002

Global Distribution Systems in Present Times - Written By: Samipatra Das - HVS Internat... - 1 views

  • Nowadays, more travel is sold over the Internet than any other consumer product. The Internet is a perfect medium for selling travel as it brings a vast network of suppliers and a widely dispersed customer pool together into a centralized market place. Nearly 37 million of America's more than 162-million active Internet users have already purchased travel online. Online travel bookings exceeded $23 billion in 2001, and are expected to reach $63 billion by 2005.
  • These systems have become electronic supermarkets linking buyers to sellers and allowing reservations to be made quickly and easily.
  •  
    The travel marketplace is a global arena where millions of buyers (travel agents and the public) and sellers (hotels, airlines, car rental companies, etc.) work together to exchange travel services. Among the "shelves" on which buyers search for travel services are world's global distribution systems and the Internet distribution systems. There are currently four major GDS systems: Amadeus As the youngest of the four GDS companies, Amadeus has done remarkably well during its short tenure. Yet, in many ways, the company remains an anomaly. Amadeus has the greatest number of travel agency locations with the highest productivity per terminal in the world, yet its booking share is Number 3, and its revenues are dwarfed by Sabre and, to a lesser degree, by Galileo. Galileo Galileo's competitive strengths include market share, well-balanced and global presence, relationships with diverse groups of travel vendors, technologically advanced information systems, highly skilled personnel, and a stable product line. Compared to other GDS companies, Galileo is a cautious follower when it comes to technology. Sabre Sabre's competitive strengths include market position, global reach, stable product line, diversification of revenue streams, and intellectual capital. The Sabre business model is a strong one, and continues to make significant progress in advancing both its electronic travel distribution and its information technology solutions businesses. Worldspan Worldspan has a legacy of industry firsts that are not well known. The company therefore has an opportunity to raise the industry's awareness of its accomplishments and more importantly, its future strategy. Worldspan continues to look at benefits of creating its own consumer brand and has been partnering with different companies to expand the services that it can provide to its customer base.
kakaboshi

Travel advisors urged to take active role in NDC implementation: Travel Weekly - 1 views

  • While the major GDSs -- Sabre, Amadeus and Travelport -- initially resisted NDC, all three eventually reversed course and last year announced that they would develop and test NDC-enabled solutions.
  • "It is clear that the GDSs are now en masse embracing NDC and trying to at least equalize the airline dot-com content and experience and trying to bring that to the indirect channel,"
  • Sabre earlier this month released its first set of NDC application programming interfaces (APIs) with United Airlines. That gave some agency customers the ability to make NDC bookings, which Kathy Morgan, vice president of NDC at Sabre, called "huge."
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  • As far as integrating NDC into its agency points of sale, Morgan said some capabilities are expected to be integrated into Sabre Red 360 by the third quarter this year.
  • By 2020, IATA wants 20% of sales with a group of airlines known as the Leaderboard to be powered by NDC.
  • Five airlines are currently supplying NDC content on Travelport's platform, and Ferguson said more will be introduced throughout the year; access to NDC content via Smartpoint will also continue to expand.
  • Considering many major airlines' bookings are split roughly 50-50 between direct bookings and agents, Ferguson said meeting IATA's goal would require that about 10% of agent bookings are powered by NDC by the end of 2020.
  • Gianni Pisanello, head of Amadeus' NDC-X program, said that in 2018, the company worked to develop NDC using test programs with airlines and agencies. This year, Amadeus is in deployment mode.
  • "We're trying to implement this with as many airlines as we can and as many agencies as we can this year," Pisanello said. "Next year, 2020, is really going to be a fine-tuning year." 
  • "We are dependent on airlines and their airline systems to be ready before we can do our bit as a GDS provider," Pisanello said. "And, of course, then the agencies are dependent on us as an intermediary to upgrade them and enable them to integrate those services into their own systems. So there is a sequential path here to the deployment of NDC."
  • The ability to make NDC bookings is expected in Amadeus' point of sale app, Selling Platform Connect, by this summer. As with the other GDSs, functionality will initially be limited. At first, agents will be able to complete an essential booking flow: the ability to search, book and settle. Additional features, such as the ability to change bookings, will be rolled out as they are developed.
  • Now is the time for travel advisors to step up and get involved with their GDS's efforts to implement IATA's New Distribution Capability (NDC), thus helping to shape its future
  •  
    GDS companies continue to evolve and implement new technology to stay in line with current consumer demands. After initial resistance, they are implementing the NDC program into their system. NDC (New Distribution Capability) is a travel-industry supported program launched by IATA for the development and market adoption of a new XML-based data transmission standard (source: https://www.iata.org/whatwedo/airline-distribution/ndc/Pages/default.aspx) This article discusses the need of the airlines to upload useful content and for the travel agents to be more actively involved in order to make it useful for them. However, with major airlines' bookings split between 50% direct booking and 50% agents, and the airlines' efforts to drive more direct booking traffic, I wonder what is the sentiment of the companies to provide with more content and information on a platform that competes directly with their efforts to increase direct sales from their websites. Selling air tickets directly from their sites not only allow the companies to decrease booking fees and commissions but also allow them to collect much needed date from the consumers who use their services.
dsada005

Southwest's GDS deals to help agents, but how much?: Travel Weekly - 0 views

  • Southwest's pending move into the Travelport and Amadeus GDSs, coupled with the carrier's entry into ARC's settlement and reporting system, will simplify workflow for travel advisors and make it easier for TMCs and leisure agencies alike to process Southwest purchases.
  • "If it becomes easier to sell Southwest, the competing airlines may take a look at it and say, 'We might be losing share,' and they may address it in a competitive way."
  • "In some instances, we have found lower fares on the Big Three carriers. I don't believe we will see an increase in competition, since they are already competing in the marketplace."
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  • Southwest announced on Aug. 5 that it will provide full content in the Amadeus and Travelport systems beginning in mid-2020.
  • Travel advisors booking Southwest through Amadeus and Travelport will be able to change, cancel or modify reservations directly through the systems. Agents who currently book Southwest through Sabre must call the airline for any ticket modification that is not a cancellation.
  • For Southwest, broader entry in the traditional agent channel will serve as a third prong in the airline's distribution offering for business and leisure agency partners, joining its direct channel and the SWAbiz booking tool.
  • The company projects that it will earn between $10 million and $20 million in additional revenue in the second half of 2020 as a result of the move.
  • "It's an intelligent compromise on Southwest's part, because to compete with other airlines in the corporate market they have to sell their tickets through the channels that corporate customers want to use,"
  • Last month, Southwest joined NDC Exchange, an airline product marketplace operated by ATPCO and SITA that facilitates direct-connect capabilities between airlines and agencies using NDC protocols. While NDC is especially useful in enabling airlines to sell ancillary products such as fare bundles and checked bags through the agent channel, Offutt said it's also important as a way to attract ordinary ticket sales through alternative booking paths. 
  • "I think Southwest realized that as NDC moved from aspirational toward practice, they had to go down that path or be left behind,"
  • while the increased functionality will make sales-tracking more efficient for agencies, it will also provide greater visibility of Southwest purchases to competing airlines, thereby making it easier for those carriers to monitor whether agencies with which they have corporate contracts are meeting market-share goals.
  • Southwest's broader entry into the GDSs will result in the legacy carriers boosting the incentives they offer corporate and leisure agencies.
  •  
    GDS systems are predominantly used by travel agencies to book both individual and corporate travel. By expanding their listings to Travelport and Amadeus, Southwest opens themselves up to increases in bookings but also potentially moving into better competition with larger airlines. Moving into these systems also allows them to offer further NDC enabled content, such as fare bundles and checked bags, helping to build even more bookings.
  •  
    Southwest has always been on the outskirts when it comes to the top airlines. The "big three" are known as American, Delta and United. In order for Southwest to stay in the game, they are providing full content in Amadeus and Travelport systems. Amadeus is known for its European market and Travelport is known for its US market. Southwest already belongs to Sabre, which is also a US market. However, "those offerings will both complement and exceed Southwest's current limited-content availability on Sabre" (Silk). Henry Hartveldt states that "given Sabre's leading presence in the U.S. market, Southwest will elevate its participation in the Sabre GDS as well" (Silk). Of course, by only belonging to one GDS presence, Southwest was not able to compete with the big three, however, now Southwest is back in the game. In order to sell your tickets, you must be available in the channels that customers prefer to use. Southwest realized that "they had to go down that path or be left behind" (Silk). Vlitas believes that "Southwest's broader entry into the GDSs will result in the legacy carriers boosting the incentives they offer corporate and leisure agencies" (Silk). Other airlines may fear more GDS entries from other airlines, however, it is clear that GDS is here to stay.
Hui Chen

What's global distribution system? - 5 views

  • A global distribution system (GDS) represents a computerized system used for managing different transactions within the air travel and hospitality industry. At first, GDS’ were only meant for the air travel reservations but as years have passed, GDS systems became more and more evolved. As a direct consequence to this fact, GDS’ were also implemented for hospitality industry use.
  • At first, GDS’ were only meant for the air travel reservations but as years have passed, GDS systems became more and more evolved.
  • At first, GDS’ were only meant for the air travel reservations but as years have passed, GDS systems became more and more evolved. As a direct consequence to this fact, GDS’ were also implemented for hospitality industry use.
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  • At first, GDS’ were only meant for the air travel reservations but as years have passed, GDS systems became more and more evolved. As a direct consequence to this fact, GDS’ were also implemented for hospitality industry use.
  • At first, GDS’ were only meant for the air travel reservations but as years have passed, GDS systems became more and more evolved. As a direct consequence to this fact, GDS’ were also implemented for hospitality industry use.
  • At first, GDS’ were only meant for the air travel reservations but as years have passed, GDS systems became more and more evolved. As a direct consequence to this fact, GDS’ were also implemented for hospitality industry use.
  • At first, GDS’ were only meant for the air travel reservations but as years have passed, GDS systems became more and more evolved. As a direct consequence to this fact, GDS’ were also implemented for hospitality industry use.
  • However, due to the fact that GDS’ were originally created to distribute plane tickets, their database structure was specifically designed to store information about this product.
  • At first, GDS’ were only meant for the air travel reservations but as years have passed, GDS systems became more and more evolved.
  • At first, GDS’ were only meant for the air travel reservations but as years have passed, GDS systems became more and more evolved.
  • At first, GDS’ were only meant for the air travel reservations but as years have passed, GDS systems became more and mor
  • At first, GDS’ were only meant for the air travel reservations but as years have passed, GDS systems became more and more evolved.
  • At first, GDS’ were only meant for the air travel reservations but as years have passed, GDS systems became more and more evolved.
  • However, due to the fact that GDS’ were originally created to distribute plane tickets, their database structure was specifically designed to store information about this product.
  • At first, GDS’ were only meant for the air travel reservations but as years have passed, GDS systems became more and more evolved. As a direct consequence to this fact, GDS’ were also implemented for hospitality industry use.
  • The first major impact that GDS had on the travel market was that the number of flights was increased. This led to an increase of competition and therefore travel industry prices fell. Travel agencies were accustomed with receiving a fixed fee (usually 10%) from everything they managed to sell, so once the prices started to fall, they felt threatened with the loss of their earnings. In order to counter this, travel agencies began to offer complimentary products such as car rental, hotel and other related forms of accommodation, bus tickets, vacation packages, yacht rides and even flowers and champagne. This was the first major step towards GDS’ being used within the hospitality industry.
  • As mentioned before, one of the first products distributed by GDS was hotel accommodation. Hotels have loaded the information related to their different types of rooms, description and price categories within the airline reservation system database. When this information became available online, thousand of clients started making bookings all around the world. This fact was advantageous for each participant. Hotels benefited from distributing their products to a larger audience, travel agencies had the opportunity of booking more products through their computerized system and GDS benefited from a growth in booking volume, which helped them to lower operating costs.
  • The first major impact that GDS had on the travel market was that the number of flights was increased. This led to an increase of competition and therefore travel industry prices fell. Travel agencies were accustomed with receiving a fixed fee (usually 10%) from everything they managed to sell, so once the prices started to fall, they felt threatened with the loss of their earnings. In order to counter this, travel agencies began to offer complimentary products such as car rental, hotel and other related forms of accommodation, bus tickets, vacation packages, yacht rides and even flowers and champagne. This was the first major step towards GDS’ being used within the hospitality industry.
  • The first major impact that GDS had on the travel market was that the number of flights was increased. This led to an increase of competition and therefore travel industry prices fell. Travel agencies were accustomed with receiving a fixed fee (usually 10%) from everything they managed to sell, so once the prices started to fall, they felt threatened with the loss of their earnings. In order to counter this, travel agencies began to offer complimentary products such as car rental, hotel and other related forms of accommodation, bus tickets, vacation packages, yacht rides and even flowers and champagne. This was the first major step towards GDS’ being used within the hospitality industry.
  • The first major impact that GDS had on the travel market was that the number of flights was increased. This led to an increase of competition and therefore travel industry prices fell. Travel agencies were accustomed with receiving a fixed fee (usually 10%) from everything they managed to sell, so once the prices started to fall, they felt threatened with the loss of their earnings. In order to counter this, travel agencies began to offer complimentary products such as car rental, hotel and other related forms of accommodation, bus tickets, vacation packages, yacht rides and even flowers and champagne. This was the first major step towards GDS’ being used within the hospitality industry.
  • The first major impact that GDS had on the travel market was that the number of flights was increased. This led to an increase of competition and therefore travel industry prices fell. Travel agencies were accustomed with receiving a fixed fee (usually 10%) from everything they managed to sell, so once the prices started to fall, they felt threatened with the loss of their earnings. In order to counter this, travel agencies began to offer complimentary products such as car rental, hotel and other related forms of accommodation, bus tickets, vacation packages, yacht rides and even flowers and champagne. This was the first major step towards GDS’ being used within the hospitality industry.
  • The first major impact that GDS had on the travel market was that the number of flights was increased. This led to an increase of competition and therefore travel industry prices fell. Travel agencies were accustomed with receiving a fixed fee (usually 10%) from everything they managed to sell, so once the prices started to fall, they felt threatened with the loss of their earnings. In order to counter this, travel agencies began to offer complimentary products such as car rental, hotel and other related forms of accommodation, bus tickets, vacation packages, yacht rides and even flowers and champagne. This was the first major step towards GDS’ being used within the hospitality industry.
  • Nowadays global distribution systems interconnect almost everything within the hospitality industry, from hotels to car rental companies and travel agencies. There are four major GDS available: Amadeus, Galileo, Sabre and WorldSpan. Some of the advantages provided by GDS are their availability (99,9% of the time), their response times (up to a fraction of a second), their multiple booking capability, as well as their top of the line architecture. On any given day, a GDS will be capable of accessing over 50000 hotels and approximately 1000 airlines. Through GDS systems, people are able to book various hotel rooms, tours, airline seats, cruises and even limousines.
  • The working idea behind a GDS is this: any GDS provides services to an electronic shop for all information related to travel and reservation-related needs. In other words, the GDS has become a very important distribution channel for any product sold through travel agencies. Basically, if a vendor wants to be sold through travel agents, he must be listed on a GDS
  •  
    The first products distributed by GDS was hotel lodging reservation system, such as different types of rooms, description and price categories with the airline system. GDS has been increased on the travel market, such as number of flights. Travel Agencies (TA) also use GDS to offer complimentary products, such as car rental, hotel and other related forms of accommodation, bus tickets, vacation tickets, yacht rides and even flowers and champagne,That means, GDS has become more important distribution channel for nay product through TA. Also TA had more opportunity of more products their own system and GDS system from increase number of booking volume with lower operating costs. It was the first and major goals of GDS being used in the hospitality industry. Even though hopitality ingustry use GDS system, there are few problems, such as show only simple structure. For example, there are 4 different kinds od room and 3 categories od comfort, it means they have 12 different kinds of combination. Because of the GDS database structure, only there 12 combination could be displayed. It took a while to fit all the multiple types of comport rates, rooms and services in GDS standard database structure. Instead of choosing GDS system, they cans choose other alternative system with develop several computerized system to make a database structure closer to product specification. Nowadays, GDS using all of the hospitality industry from reservation hotel rooms to car rentals and Travel Agencies. Through GDS as globally, people are able to to book different kinds of hotel rooms in different destination all around the world, tours, airline seats, cruises and eeve limousines.
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    Global Distribution System were develop and meant only for the airline reservations. The impact of the GDS on the travel industry is that it increase competition, more flights were available and this reduce cost. With the increase and cost reduction travel agents start to see decrease in their earnings they received from airline sales, so with the GDS they were able to book other services such as hotels and car rentals with airline reservations. With GDS it is much easier and convenient to make a reservation from flight, hotel and car rental because everything is link together.
  •  
    Summary of a global distribution system (GDS) A global distribution system (GDS) represents a computerized system used for managing different transactions within the air travel and hospitality industry. Historically, GDS' were only meant for the air travel reservations but as years have passed, GDS systems became more and more evolved. As a result, GDS' are now implemented for hospitality industry as whole. The first major impact that GDS had on the travel market was that the number of flights increased which led to increase competition among the players and this brought down the overall prices. The main purpose of a GDS is to provide services to an electronic shop for all information related to travel and reservation-related needs and one of the first products distributed by GDS was hotel accommodation. Hotels throughout the market uploaded the information related to their different types of rooms, description and price categories within the airline reservation system database. When this information became available online, thousands of clients started making bookings all around the world. This fact was advantageous for each participant. Hotels provided GDS with a challenge of fitting all the different sizes, styles, amenities, and etc. It took a while to fit all the multiple types of comfort rates, rooms and services in a GDS standardized database structure. A general strategy was therefore needed. Rather than loading hotel products inside the GDS, the accepted solution was to develop several computerized systems with a database structure closer to product specifications. Nowadays global distribution systems interconnect almost everything within the hospitality industry, from hotels to car rental companies and travel agencies. There are four major GDS available: Amadeus, Galileo, Sabre and WorldSpan.
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    Looking at these numbers it becomes very clear how important GDS are to the hospitality industry, more rooms booked means increased revenues and more jobs for hospitality professionals. I am sure that this technology will evolve and transform so it is important to stay current and understand how to get the most out of it.
  •  
    What's global distribution system? This question is kind of cliché in our group, but this article gives a very good introduction about GDS and it's quite easy to understand comparing to many other articles introducing GDS. This article tells us: How GDS develops from being used only in airline industry to being generally adopted in hospitality industry; What is the working idea behind the GDS; Four major GDS including Amadeus, Galileo, Sabre and Worldspan; Advantages provided by GDS.
kdibe001

Enhancing the Travel Experience Through Personalization - 0 views

  • By looking beyond fare revenue and basic services such as excess baggage fees, airlines have the opportunity to enhance their revenue through the development of personalized, branded services higher in the value chain
  • 79 percent of passengers preferred to buy additional services directly from the airline rather than a third-party vendor
  • One example of using technology to develop a personalized customer service strategy comes from Emirates airlines, who signed an agreement in January to adopt Sabre Corporation’s technology that allows consumers to easily purchase a range of customized fares. The two companies will also use the solution to provide the airline’s fares to global travel agents who use Sabre.
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  • Travelers can select from Emirates’ branded fares that offer the option of choosing from budget fares, the most reward miles or the greatest degree of flexibility.
  • Utilizing technology to enhance the travel experience reflects a growing trend of airlines operating more like the retail industry. This trend will continue as travelers come to expect increasingly personalized service, and airlines that adopt a retail-oriented customer service strategy will better meet the needs and desires of travelers before, during and after their journey.
  •  
    The leader in the airline industry, Emirates airlines is collaborating with Sabre Corporation Technology to provide better services for it's customers, as well as receiving more in revenue. Studies have shown that customers enjoy customizing their travel plans and by working with this new type of technology partnership, the software is being developed that will allow the customers to customize every aspect of their trip. They can filter based upon price, miles earned, and date/time while then adding on any other options, but rather through just one airline, this software allows guests to choose from all airlines within the Emirates family. I think this type of investment technology is the future, because the airline industry has already changed the way we purchase airline tickets, by no longer including seat selection, checked baggage, and now even carry-on baggage. Instead of trying to make the customers feel like the airlines are charging for every littl thing (which they are), this type of technology can let guests feel like they are truly creating their own trip.
marvahb

British Airways Adds a Fee That Could Weaken Airline-Ticket Middlemen - Skift - 0 views

  • On Friday, International Consolidated Airlines Group (IAG), parent company of British Airways and Iberia, said that it will add a fee of £8 (about $10.63) per leg of a trip on tickets that are booked through the three largest middlemen for distributing tickets to travel agencies: Amadeus, Sabre, and Travelport.
  •  
    In their attempt to cease the use of "middlemen", British Airways and Iberia will attempt something so bold that not many other airlines have done. The airline plans to add surcharges to the tickets consumers purchase through GDS's in hopes that they will book directly through them. Although many predict that they will fail, they originally got the idea from the airline Lufthansa, which implemented this approach back in the summer of 2015 and have not seen a loss in revenue since. Sabre did try to sue the airline for this however the case remains in limbo.
irinatroitskaya

United Signals It Wants a Better Deal with Reservation Middlemen - Skift - 0 views

  • The reservation services that middlemen technology companies provide to travel agency networks and online travel agencies are a particular sore spot for airlines.
  • Overall worldwide, airline lobbying groups say they pay $7 billion in fees a year to these reservation systems.
  • In the past, non-standard products like that have posed challenges for Sabre, Amadeus, Travelport, and Travelsky to display and distribute to travel agencies.
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  • But beyond monetary concerns, there were antitrust issues at play, with the airlines contending that Sabre had a stranglehold on the domestic U.S. market
  • The distributors say they can accommodate technological requests from the airlines, despite the public skepticism expressed by some airline executives.
  •  
    This article demonstrates the way how relationship between the airlines (United) and the technology companies which serve as middlemen is build. According to the estimations, the airlines pay to the gds's about $18 per round trip ticket reservation, which results in 7 billion in fees that are payed to the gds's annually. The air companies consider these fees unfair in regard of the gds' performance. To compensate for these payments as well as to promote direct bookings, the airlines (namely, Lufthansa) have added a surcharge for any external bookings. GDS's, however, fight back and start litigations against Lufthansa. The decision on this case will either stop such a practice, or force other airlines to follow LH and add surcharges for gds's too. Another problem that airlines experience with GDS's is the presentation of non-standard products that the airlines offer. For example, it took the GDS's several years to correctly display the Ecomy Skycouch by Air New Zealand (buy 3 seats at the price of 2 to sleep across all of them during the long-haul flight). United is going to introduce its Basic Economy Seats with no carry-on luggage and no qualifying miles. However, they are not sure that the GDS' s will be able to display this product to the customers in a proper way so that they could fully understand what they are buying. The reason for that is that GDS's are mainly reluctant to invest in technologies that are focused on product differentation. In this regard, it becomes more difficult to compare fares since different set of services is included in different products. Thus, the customers might be mislead. Moreover, there are antitrust issues with the gds's. The airlines claim that Sabre has a stranlehold on the US domestic market. Such position allows it to ultimatum the airlines and voluntary decide on search display order. The airlines expect the GDS's to be more prone to partnership ralations. This would imply the fair compensation for what they add to the
Angelica Saez

Global Distribution Systems in Present Times - Written By: Samipatra Das - HVS Internat... - 0 views

  • There are currently four major GDS systems: Amadeus Galileo Sabre Worldspan
  • Amadeus
  • Amadeus is the youngest of the four GDS companies. Amadeus is a leading global distribution system and technology provider serving the marketing, sales, and distribution needs of the world's travel and tourism industries.
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  • serve more than 57,000 travel
  • agency locations and more than 10,500 airline sales offices in some 200 markets worldwide
  • 58,000 hotels and 50 car rental companies serving some 24,000 locations,
  • The three founder airline shareholders currently hold 59.92% of the company: Air France (23.36%), Iberia (18.28%), and Lufthansa (18.28%).
  • Galileo International
  • 11 major North American and European airlines: Aer Lingus, Air Canada, Alitalia, Austrian Airlines, British Airways, KLM Royal Dutch Airlines, Olympic Airlines, Swissair, TAP Air Portugal, United Airlines, and US Airways.
  • In October of 2001, Cendant Corporation acquired Galileo International for approximately $1.8 billion in common stock and cash. Currently, the company is represented in 116 countries, and serves travel agencies at approximately 45,000 locations. Other travel suppliers include 500 airlines, 227 hotel companies, 33 car rental companies, and 368 tour operators.
  • Sabre
  • connects more than 60,000 travel agency locations around the world, providing content from approximately 400 airlines, 55,000 hotel properties, 52 car rental companies, 9 cruise lines, 33 railroads, and 229 tour operators.
  • In 2001, Travelocity.com's 32 million members used the site, generating more than $300 million in revenues.
  • Worldspan
  • Samipatra Das joined HVS as a Consulting and Valuation Analyst in May of 2001.
  • HVS Marketing Communications provides sales, marketing, public relations, and operational strategies for the hospitality industry in order to boost occupancies and provide more effective rate/yield management.
    • Angelica Saez
       
      GDS is a global distribution system is a computerized network system owned or operated by a company that enables transactions between travel industry services.
  • As the youngest of the four GDS companies, Amadeus has done remarkably well during its short tenure. Yet, in many ways, the company remains an anomaly. Amadeus has the greatest number of travel agency locations with the highest productivity per terminal in the world, yet its booking share is Number 3, and its revenues are dwarfed by Sabre and, to a lesser degree, by Galileo. While the company is Number 1 in locations worldwide, serving the greatest number of countries, it provides the fewest U.S. destinations of the top four GDSs.
  • HVS Technology Strategies is a division of HVS International, the world's largest hospitality specific consulting firm. The division was formed in mid-2000, following two years of hospitality technology market research. Our findings revealed a growing demand for unbiased, technology-focused consulting throughout the hospitality industry.
  • These systems have become electronic supermarkets linking buyers to sellers and allowing reservations to be made quickly and easily. Nowadays, more travel is sold over the Internet than any other consumer product. The Internet is a perfect medium for selling travel as it brings a vast network of suppliers and a widely dispersed customer pool together into a centralized market place.
  • However, any discussion of the Internet as a distribution channel for travel needs to start with an
  • sting electronic distribution infrastructure, the Global Distribution System (GDS). The airline industry created the first GDS in the 1960s as a way to keep track of flight schedules, availability, and prices.
  • understanding of the exi
  •  
    Global distribution systems have grown immensely in the last couple of years. This article mentions the biggest and first companies to have created and used GDS. These were and are important companies with in the hospitality industry, they started using these systems to track themselves and created a monster that is now the best way for consumers to book and edit their reservations.
blevi022

Southwest Airlines Expands Corporate Booking Through the GDS – Skift - 0 views

  • For the first time, the majority of the airline’s content and booking capabilities are available in global distribution systems (GDS) at an industry-standard level of participation, instead of at a basic booking level.
  • In August 2019, the airline announced that after nearly 50 years in operation, it would significantly expand the amount of content it offers in the GDS through agreements with Travelport and Amadeus
  • Nearly every other major U.S. airline is in all three of the main GDS providers: Amadeus, Travelport, and Sabre, at an industry-standard level of participation. Prior to this May’s launch, Southwest only offered limited participation in Sabre and Apollo
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  • This strategic move has been a long time coming for Southwest and its corporate travel buyers — and it’s more important than ever during such a turbulent time.
  • Additionally, the airline is partnering with the Airline Reporting Corporation (ARC) to ensure the expanded offerings act in accordance with industry standards and to efficiently manage the reporting and settlement of tickets booked through the Travelport and Amadeus channels.
  • August 2019, the airline announced that after nearly 50 years in operation, it would significantly expand the amount of content it offers in the GDS through agreements with Travelport and Amadeus. The move to make the majority of its fares available in the GDS marks a big step forward for the airline in how it reaches business travelers and provides a more consistent customer experience for its corporate travel
  • Southwest Airlines is one airline that has its eyes set on a rebound to emerge stronger on the other side. One way it plans to do so is by shifting its distribution strategy. For the first time, the majority of the airline’s content and booking capabilities are available in global distribution systems (GDS) at an industry-standard level of participation, instead of at a basic booking level
  • uthwest Airlines is upping its corporate travel game by significantly expanding its presence in the global distribution system (GDS) network. This is set to enhance the relationship between the airline and its corporate buyers and agencies.
  • Nearly every other major U.S. airline is in all three of the main GDS providers: Amadeus, Travelport, and Sabre, at an
  • Prior to this May’s launch, Southwest only offered limited participation in Sabre and Apollo. Most corporate bookings were made on Southwest’s direct channels: SWABIZ, its corporate booking channel, and the Southwest API direct connect. Those that did book within the GDS were unable to perform
  • The process was not only atypical for a major U.S. airline, but was often frustrating and more costly for corporate buyers and agencies.
  • The agreement will give both Amadeus and Travelport industry-standard access to Southwest’s fares and functionality, like allowing travel managers to change and cancel flights through the system without having to pick up the phone and call the airline directly.
  • This move was in direct response to customer feedback. For the past few years, we’ve been told that the GDS is the preferred channel among business travelers and corporate travel buyers for booking travel. But it’s a timely shift as well. This new channel strategy will put Southwest in a strong position when a recovery begins,” h
  • The key benefit of the GDS is that it allows us to perform the booking in a standard workflow. The ability to serve our clients will be more efficient, and it will ultimately result in allowing us to offer a more effective and comprehensive service.”
  •  
    This article is about Southwest expanding their GDS game. They are going to enhance their relationship with travel agencies and corporate customers.
  •  
    Southwest Airlines had long resisted using GDS. It has been known for only allowing direct booking through its website. Last year, Southwest began to significantly increase the amount of tickets offered through GDS. This is viewed as good move for Southwest to help increase sales for the Corporate Travel market. This shows that GDS continues to have a use and airlines who did not use them are now willing to use them to help sell their inventory especially in the wake of COVID-19.
Marla Baldomero

Grand Millennium Kuala Lumpur Debuts Integrated Facebook Hotel Booking System - MarketW... - 0 views

  • Fans can now book comfortably within the Facebook environment with Sabre Hospitality Solutions' innovative social network technology
  • the hotel is rewarding Facebook users with a special fans only rate.
  • What sets us apart is the Sabre Hospitality Solutions' technology that allows users to book directly and safely without leaving the Facebook environment."
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  • provide us a good e-commerce platform that provides a reward for their loyalty to our brand on one of the most popular social networks."
  •  
    Facebook is becoming more and more popular around the world and it is becoming a social media requirement for companies to utilize for their customers. Grand Millennium Kuula Lumpur realized this and became the first hotel in Malaysia to use Facebook as a booking engine, allowing its 30,000+ followers to book hotel accommodations comfortably and in a secure environment with a special fans only rate. Friends of the hotel's Facebook page feel confident when booking through this mechanism because the page links directly to the hotel's real-time reservations system, allowing customers to check availability and book rooms instantly. This is all done without ever leaving the Facebook page. Sabre Hospitality Solutions understands the growth of social media and is helping hotels engage guests through this new technology by providing the most comprehensive social media optimization solution available. They are helping hotels build loyalty, tap into new market segments, build buzz and grow their business through online communities. This is a very important and relevant marketing tool for Malaysia because their total number of Facebook users at the end of 2011 grew to over 12 million.
Qianlin Wang

GDS Overview | Hospitality Distribution Experts - 0 views

  • The Global Distribution Systems (GDS) have long been the main tool for travel agents bookings in the world.
  • The GDS systems are a huge network of thousands of computers set up originally by companies like Sabre, WorldSpan. Amadeus, Galileo and Pegasus. They provided Computer-based Reservations services (CRS) to all travel agents long before the Internet.
  • To avoid delays and errors, many large hotels with  their technology providers now integrate the GDS information with their own reservations and property management solutions.
  •  
    Nowadays global distribution systems interconnect almost everything within the hospitality industry, from hotels to car rental companies and travel agencies. There are four major GDS available: Amadeus, Galileo, Sabre and WorldSpan. Some of the advantages provided by GDS are their availability (99,9% of the time), their response times (up to a fraction of a second), their multiple booking capability, as well as their top of the line architecture. On any given day, a GDS will be capable of accessing over 50000 hotels and approximately 1000 airlines. Through GDS systems, people are able to book various hotel rooms, tours, airline seats, cruises and even limousines.
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