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Contents contributed and discussions participated by Hui Chen

Hui Chen

How to Select Human Resources Information Technology - 0 views

  • But how do HR and other executives know they are selecting the best HR information technology to manage all of the details, and that the solution they select will stand the test of time?
  • Following are the key questions to ask and answer in the process of selecting Human Resources information technology.
  • What is the degree of flexibility and scalability that the HR information technology software provides?
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  • Will the software be able to accommodate HR’s company and benefits carriers’ rules?
  • Will the HR information technology be able to grow and scale with the organization?
  • Who is responsible for implementing, or building, the solution? What level of training is involved?
  • Is the HR information technology software able to integrate with other systems?
  • If training is involved, is there a charge?
  • Who will own the data?
  • What types of maintenance and upkeep are required?
  • What security measures are built into the HR information technology?
  • Will employees be able to enroll in benefits plans and make changes in real-time to their personal data and plan choices?
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    This article tells us How to Select Human Resources Information Technology. The need for HR information technology systems is increasing. With HR staff finding a vast array of options in HR information technology systems, it is increasingly important to analyze and weigh all options available. Choosing an HR information technology system should be looked at as an investment that will grow with the department and company's needs.  Here are 18 questions that a HR manager should ask when selecting a HRIS.
Hui Chen

Facility Managers Explain How They Minimize Risks and Maximize Rewards of New Technology - 0 views

  • There are plenty of reasons that facility managers should keep the door open to new technology.
  • Marriott, for example, has developed a strategy for contributing to environmental conservation that includes expanding the use of LEED certification for existing properties.
  • Evaluating New Options
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  • "New facility technology" doesn't necessarily mean a product left the lab yesterday. There are plenty of technologies that have been out in the marketplace for a couple years or more,
  • Rath says
  • I want new technology vendors to prove their claims," Rath says. "And I want those claims substantiated by an independent third-party engineering firm."
  • Larry Morgan
  • "When you first deployed this technology, what mistakes did you make and what steps did you take to correct them?" Morgan is intently interested in the course correction taken in the product's earliest days, when inevitable flaws appear.
  • Ron Sharpe,
  • evaluated new technology by getting "my hands on it." The goal: "connect it to the building system and see if it can perform and meet the claims made by the representative and/or manufacturer."
  • Kampschroer turns to the national labs — Pacific Northwest, Sandia, Lawrence Berkeley, etc. — for information on new technologies. "
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    This article suggests that Facility Managers should keep the door open to new technology. It gives an example of Marriott Hotel to demonstrate this point. Moreover, this article shows us several ways to evaluating new options. This methods are shared by  managers with great experience.
Hui Chen

Hotel Internet Marketing by Vizergy - 0 views

  • Cornell Hospitality Research reports more than 80% of travelers do at least one travel related search when planning. But the most beautiful hotel website design is essentially useless if it cannot be found.  Professional, recurring SEO is a key component of hotel Internet marketing and allows you to rank prominently on Google and Bing.
  • Pay-per-click (PPC) advertising
  • display remarketing
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  • Establish strong relationships with your past and future guests, build loyalty and offer specials with do-it-yourself or full-service email marketing. HTML designs match your brand and link to social media, while the content engages recipients.
  • Be found across the Web's largest local search network.
  • A strong social media presence is vital to your property and should be integrated into your overall hotel Internet marketing. Travel shoppers connect with one another, but also connect with properties via social media.  Properly setting up and managing Facebook, Twitter, YouTube, etc. is key.
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    Hotel internet marketing leader, Vizergy introduces us 6 methods of emarketing for hospitality industry. They are: SEO (search engine optimization); PPC (pay-per-click advertising); Display Remarketing; Email Marketing; Local; Social.
Hui Chen

How Strategic Meetings Management Technology Saves Event Professionals Time & Money - 0 views

  • Event management tools
  • getting the word out to a select attendee group
  • to pulling reports on vital information
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  • allow attendees to register for the event online
  • Travel Management tools
  • allows an Event Planner to easily input data from the event that concerns budgeting and costs and display them in an easy-to-read and understand format.
  • A Spend management tool
  • All three of these pertinent tools, Event, Travel, and Spend Management individually save Event Planners copious amounts of time.
  • Combined they can be an absolute game changer with the event planning and reporting process!
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    This article briefly introduces to us three kinds of Event Management Tools: Event Management Tool; Travel Management Tool; Spend Management Tool. It explains how these technology help managers planning events with lots of examples.
Hui Chen

How Cloud Technology will impact Events and Member Management - PCO Education - 0 views

  • Traditional software is stored on your computer’s hardrive or your server, whereas Cloud software is stored on the developer’s service and you gain access to the software via an Internet login.
  • With Cloud computing software all you really need is a computer and access to the Internet, allowing you to funnel your savings back into your business rather than into infrastructure.
  • benefit from immediate software upgrades as they happen
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    This article briefly introduces Cloud Computing and the advantages of it. 
Hui Chen

Guidelines for Security Measures in Hotels - 1 views

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    This article give us a brief and overall introduction about security in hotels.
Hui Chen

Hotel Security Casino Security - 1 views

  • n the past the IT department has not
  • Admittedly,
  • been our ally in the access control market
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  • Times are changing, and the technology is such now that we all need the IT guy.
  • Casinos have traditionally used large numbers of cameras.
  • The objective of the casinos is to keep a very close eye not just on the punters who come in to gamble but also on their own staff as the evidence shows that invariably there is some internal involvement in most fraud cases in these environments.
  • the only solution is to have a human watching the gaming tables and as we have seen this is totally ineffective.
  • As yet commercially available Video Analysis systems are not sufficiently sophisticated to pick up these micro gestures and hence this particular activity is best done by humans – indeed it can only be done by humans.
  • there are a range of other applications that are relevant to casinos in addition to all the standard counting and behaviour analysis applications.
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    This article introduces casino security system ---- experts watch and analysis gamblers' behavior through thousands of cameras.
Hui Chen

IT Investment-Calculating the value of an IT investment - 1 views

  • This article will give you the basic skills necessary to analyze and create a valuation for a proposed IT investment.
  • Basic IT Investment Analysis Terminology
  • Capital Expenditure (CAPEX)
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  • Depreciation
  • Cash Flow
  • Discount Rate
  • Net Present Value (NPV)
  • discount the net inflow less the net outflow into a single value. If the number is positive, then the project would add value to the organization and if the NPV is negative, it would lower value of the organization.
  • Inflows: The inflows or benefits resulting from an IT investment can be subjective and less exact. Often times, the benefit of an IT investment is savings in time, client satisfaction or other "soft" numbers.
  • Outflows: Outflows are typically easier to estimate but some can be subjective as well.
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    This article will give you the basic skills necessary to evaluate a proposed IT investment.These skills can be used in any industry including hospitality. At the beginning, it explains some basic IT investment analysis terminologies. Then it introduce two IT investment analysis methods: NET PRESENT VALUE; PAYBACK PERIOD. It also contains some link that would teach us how to use EXCEL to calculate data.
Hui Chen

The Restaurant Profit and Loss (P&L) Statement - 0 views

  • The section first specifies any sources of revenue, including food, beverage sales, merchandise sales, catering, and any other source of income important to the restaurant. This section also includes the usage cost associated with the sales
  • The other section involves all operating expenses in the restaurant. This includes payroll, rent, utilities, and repairs, among others
  • he difference between the revenue and the expenses determines whether the restaurant reaps a profit or suffers a loss at the end of a given period.
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  • When to Prepare a P&L Report It is best to prepare a P&L each week if possible.
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    This article introduces us the restaurant profit and loss statement.  Introduces different kinds of revenue and expenses. And tell us when to prepare a P&L report.
Hui Chen

Top 5 food mark-ups where restaurants make huge profits - 1 views

  • here are logical answers to all of these questions, centered on one thing and one thing only: money. As you might expect, restaurants do not make the same amount from every single item they sell. Some items boast huge profit margins -- so logically, they will try to lure you to order the ones that rake in the most cash.
  • 1. Non-Alcoholic Beverages
  • 2. Wine
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  • 3. Pasta
  • 4. Pizza
  • 5. "The Special"
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    This article is very interesting. I happened to find this article when I was searching for a hospitality accounting related article. This article tells us about the top 5 items making biggest profit for a restaurant. We should be aware of these items and become wiser consumers.
Hui Chen

What is VoIP? VoIP Explained - 0 views

  • VoIP can be used for free with computers and even, in some cases, with mobile and landline phones. However, when it is used to completely replace the PSTN service, then it has a price. But this price is way cheaper than standard phone calls.
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    Module 3 VoIP I wasn't quite clear about what VoIP is, so I search for this article. This is article explains what VoIP is with very easy understanding words. After reading this article, I finally know what VoIP is and realize that as an international student, I use VoIP almost every day.
Hui Chen

Supermarket Self-Checkouts Being Replaced With People - 0 views

  • Some shoppers loved them and were quick converts, while other reactions ranged from disinterest to outright hatred – much of it shared on blogs or in Facebook groups.
  • An internal study by Big Y found delays in its self-service lines caused by customer confusion over coupons, payments and other problems; intentional and accidental theft, including misidentifying produce and baked goods as less-expensive varieties;
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    Supermarket Self-Checkout is a very good example for technology replacing jobs.  Supermarket Self-Checkout was once very popular, but soon, being replaced by people.  This article tells you why.
Hui Chen

Pricing Property Management Systems - 0 views

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    This essay is interesting that It gives you general knowledge about how to purchase a PMS on a reasonable price.  there is a link that lead you to a page that can help you find a PMS provider based on your need. And there are also several links on the page that can lead you to essays about PMS, such as "Introduction to property management software", "Features of property management systems".
Hui Chen

Food Composting in Four Seasons Hotel - 1 views

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    This article shares with us the experience of food composting in Four Seasons Hotel.  It shows readers many facts to prove that  food composting in a hotel can be successful and beneficial. It also gives readers many tips about how to compost food scraps effectively in a hotel.
Hui Chen

Water-Recycling System in Hilton Americas-Houston Hotel - 0 views

  • educed by 75%, conserving more than 5.5 million gallons of drinking water per year and keeping the same amount o
  • conserving more than 5.5 million gallons of drinking water per year
  • keeping the same amount of wastewater and associated toxins from entering the environment
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  • the AquaRecycle system maintains its temperature at 120 F, achieving significant energy savings by eliminating the need to heat cold water
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    This article mainly introduce the AquaRecycle water-recycling system in the laundry of Hilton Americas-Houston Hotel. It mainly tells us the benefit of the system.
Hui Chen

Computers In Hospitality Management - 0 views

  • Computers have, in effect, successfully removed much of the timeconsumingdrudgery present in a manual accounting system. The analysis andevaluation of labor productivity, cost control, inventory control, menu costing,budgeting, and so on can be obtained quickly and accurately from a computer,using software designed for a restaurant operation.
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    (for Module #2 Hardware) This article tells us: How computer took the place of manual accounting system in hospitality industry step by step; Advantages of computer comparing to manual operation; Different types of computer used in hospitality industry; General introduction about microcomputer using in hospitality including both advantages and disadvantages.   
Hui Chen

Duty of the Computer in Hotels - 0 views

  • Today, if a hotel's computer system suddenly went down, chaos would erupt. Software programs ensure that front desk, housekeeping, restaurant and management staff will perform their roles smoothly. They are also a means for communication between all departments. Most of all, hotel personnel are able to serve customers more promptly by using computers.
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    It is a very short essay. It introduces how Front Desk Staff, Housekeepers, Restaurant Staff and Lodging Manager in a hotel perform their roles better with help of computer.
Hui Chen

What's global distribution system? - 5 views

  • The working idea behind a GDS is this: any GDS provides services to an electronic shop for all information related to travel and reservation-related needs. In other words, the GDS has become a very important distribution channel for any product sold through travel agencies. Basically, if a vendor wants to be sold through travel agents, he must be listed on a GDS
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    What's global distribution system? This question is kind of cliché in our group, but this article gives a very good introduction about GDS and it's quite easy to understand comparing to many other articles introducing GDS. This article tells us: How GDS develops from being used only in airline industry to being generally adopted in hospitality industry; What is the working idea behind the GDS; Four major GDS including Amadeus, Galileo, Sabre and Worldspan; Advantages provided by GDS.
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