Information security is a pivotal aspect of many industries, not least the hospitality industry due to the nature of the data collected by companies operating within hospitality.
Contents contributed and discussions participated by afigu115
Data Security in Hospitality: Risks and Best Practices | By Limon Wainstein - Hospitali... - 0 views
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hospitality appears to offer an ideal target vector for conducting crimes such as identity theft and credit card fraud due to the existence of multiple databases and devices
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ybercriminals use this reliance on cards to infect point-of-sale (POS) systems with malware that steals credit and debit card information by scraping the data.
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Information security is absolutely crucial within the Hospitality industry. There is so much important guest and customer information that is submitted via technology. This includes, credit card details, addresses, and phone numbers, with so much of this information being sensitive companies need to install security systems. The hospitality industry depends strongly on credit card as a form of payment which is why the POS needs to be secure. It is also extremely important that staff members are trained to gather and store guests personal information. The industry overall has become stricter in the ways that information gets gathered and processed in order to avoid cyber attacks. The last thing that companies must keep an eye on are insider threats, a lot of the time it's the employees from the company that are giving away valuable and confidential information to third parties. This is why I believe that technology has had a great impact on this industry but there needs to be strong security systems in order to avoid cyber attacks.
Council Post: Technology Is The Key To Hospitality Success - 0 views
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In today’s world, it’s imperative that companies and businesses constantly evolve
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here are two different groups of people that you need to cater to as a business: your guests and your investors.
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technology has helped my business grow and improve exponentially.
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Information technology has become extremely important to the hospitality industry. It has helped with customer service, financial status, and in many other ways. With so much changing with information technology it is vital that companies keep up with all these changes in order to not fall behind. As stated in the article if information technology is implemented correctly it can help a company become the most efficient it has ever been. This has also helped improve the communication between companies and their investors, now communication can be done via email or call in a matter of seconds. As I stated above it has also improved guest service and communication, this includes apps, messages and allowing guests to have immediate assistance with any of their needs. When you improve customer service and create an open window for communication, it brings in more guests to want to stay with your company and give their business to you. Not only this but, technology has helped companies save money by needing to provide less staff. This is why information technology has helped so many companies succeed financially.
Why Your Property Management System Should Do More Than Manage Your Property | By Nico... - 0 views
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While there are many systems that play a critical role in the strategic optimization of a hotel's operational structure, the PMS represents the technological heartbeat of any property.
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ortunately, a mobile PMS allows for real-time communication with housekeeping and instant room status updates, leading to an 80% reduction of calls made to the front office, and a 20% increase in housekeeping productivity.
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A mobile PMS is essential for hoteliers to thrive in this new, guest-centric environment.
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This article explains the importance of what a property management system should do. It is said that the PMS is the core of any hospitality company. The PMS gathers information about revenue, guests, staff, and any reporting necessary. Although the PMS is known to manage your company, it should also help with customer service and generate more revenue. I's important that todays PMS systems are available to all on their mobile devices, making it easier for guests. The PMS is also something that needs to be used for both front and back of the house functions, this includes house keeping and human resources. Lastly, this system should be compatible to all other forms of technology. I believe the PMS serves many functions to help ensure a company succeeds.
Global Distribution System (GDS): What Are the Benefits for Hotels? - 1 views
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A global distribution system is a computer network, which empowers service providers in the travel industry to carry out seamless transactions.
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using a global distribution system helps to reach a larger number of customers.
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These fees can vary significantly, but it is not unusual for the fees to account for around 10 percent of the amount paid.
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Global Distribution systems ensure that the travel industry gets accurate information and keeps track of data and information. The GDS is a single system that reaches out to very large groups and gives them access to prices and availability of rooms. The GDS comes at a price, for every booking they take a certain percentage of that rate. The best known global distribution systems are Amadeus GDS, Sabre GDS, and Travelport GDS. All of these systems are different but most of the travel bookings are done through them. I believe the GDS is a great way to to attract potential travelers and it makes it easy because everything is on one system.
Mobile Communication Trends Within the Hospitality Industry | News | Hospitality Magazi... - 0 views
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Now devices are evolving to keep up with the ever-increasing introduction of specialized mobile-applications for every field, particularly hospitality.
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Push-to-talk over cellular (PoC) has already impacted wireless communications and hardware development with the introduction of Bluetooth equipped two-way radios, transitional gateways for hybrid systems and smart phone adoption.
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Mobile apps are being developed daily to fulfill sector-specific needs and are easily accessible over internet (Wi-Fi)
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This article reflects on how communication is now being done through our mobile devices. With so many innovations occurring with technology there are new ways to communicate. The introduction of wireless bluetooth has impacted the push to talk. It's important to keep up with the new innovations in order to stay relevant and not fall behind. The idea of merging devices, in regard to radio is the next big thing. I believe it's important to continue the trend of technology because it helps improve communication and customer experiences. Mobile-applications will at one point be assigned to a certain job and that's how communication will take place. For some it may be a bluetooth piece for others it may be a small microphone attached to the clothing.
Three Hot Hardware Trends for the Hospitality Industry - Hospitality & Catering News - 3 views
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ome restaurants are already moving towards replacing menus with either M-POS tablets or fixed kiosks at tables which customers can use to
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ome restaurants are already moving towards replacing menus with either M-POS tablets or fixed kiosks at tables which customers can use to
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ome restaurants are already moving towards replacing menus with either M-POS tablets or fixed kiosks at tables which customers can use to
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This article talks about the three hardware systems that are trending now in the hospitality industry. The Mobile EPOS, Kioks, and Scanners are all meant to make the job of the company run smoother and more efficiently. The EPOS makes it easier to get everything done in one place, for example placing an order, paying and receiving a receipt. Kiosks allow customers to place their own order and have the food delivered to them. Lastly, scanners are a great help when it come tp updating records.
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