water-efficient fixtures can reduce water and sewer bills by up to 30%, while energy-efficient lighting can reduce electricity use up to 75%. Increasingly granular data collection, remote management and analytics are helping hotels exert more nuanced control over energy use, uncovering new pockets of savings without impacting guest comfort.
Finding the Green in Being Green | News | Hospitality Magazine (HT) - 0 views
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Better mobile, cloud or web-based access encourages managers to fully use energy saving systems such as EMS
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Solutions such as Verdant’s enable users to create recipes — setting profiles they can apply to groups of rooms, based on exposure, season, etc. Since installing the system nearly a year ago, average run times for HVAC systems at Baywood fell from between 34.5-57% to below 23%.
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This article discusses the implementation of computer technologies in hotels' green practices. Electricity use accounts for 60-70% of the utility costs and average daily water consumption per occupied room is 218 gallons. Management is permanently under pressure to cut these costs, however, this should be done without impacting guests' comfort. Installation of water-efficient fixtures and energy-efficient lighting helps to reduce utility bills. Computer operated systems aimed at consumption data collection, analytics and remote control are an essential addition to energy-saving equipment. Energy harvesting wireless sensors, thermostats, and other products help collect data that later is processed by IBM Watson, which applies predictive analytics to guest behavior to drive greater energy efficiency of HVAC and other equipment. Wireless networking in energy management enables the hotels to create customized profiles for different rooms depending on their exposure, season, occupancy, etc. based on historical data. Furthermore, satellite technology that tracks the weather and ground moisture helps limit excess irrigation. Computer technologies are meant to substitute guest's active efforts in resource savings. Yet sometimes the sustainability technologies become the selling point for hotels. For instance, guests, especially millennials, might be attracted by the hotel's energy panel that demonstrates how the power generated while using fitness equipment immediately adds to the hotel energy grid.
5 Restaurant Technology Trends of 2017 - 0 views
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Giving guests the ability to view, split and pay their bills at the table using their smartphones saves them time and improves table turns and productivity. Additional features can be on-the-spot satisfaction surveys, text messaging and more. Mobile platform app developer Split offers a great example.
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This article provides a summary of the technology trends in the restaurant industry. One major point that I thought was related to this weeks topics was the 5th trend. Technology that is allowing guest to split the bill using their smart phones is an amazing way to keep track of income/bills/receipts and a great away to avoid fraud. In our discussion, if guests had used this technology, then the fraud would have been spotted almost immediately. The article also goes on to explain Eruza, which is a cloud-based system that will eliminated waste and improve profits by predicting demands for products.
Reimagining the future of travel and hospitality with artificial intelligence - 0 views
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primary sales processes
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ustomer personalisation
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assimilating patterns in image, voice, video, and text, and turns it into meaningful and actionable insights for decision making.
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This article examines the current and upcoming updates in AI technology and how hospitality companies are using AI to their advantage. From helping airline companies deal with disruptions in real time to improving the breakfast experience at a hotel, AI is being employed successfully to instantly solve problems and mitigate new ones from occuring.
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This article mainly describes examples of how the hospitality industry uses intelligent data to influence its value chain. Such as intelligent travel planning customization, intelligent travel search, travel assistant, intelligent social media data analysis, intelligent forecasting, and so on. With the continuous development of the intelligent trend, many tourism and hotel organizations have begun to continuously introduce AI equipment, which has also promoted the transformation of enterprises to experience-driven and asset-light businesses.
6 changes to customer experience you'll see this year | AZ Big Media - 0 views
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The customer experience in particular is facing major changes. In large part this is due to the events of 2020. The expectations for quality customer experience have gone up tenfold. So it’s more important than ever for companies to find new ways to meet their clients’ needs.
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The rise of remote work was a hot topic throughout the COVID-19 pandemic. The customer service sector was no exception. Companies quickly found that agents could answer inquiries and solve customer problems just as effectively from home as from the office. There are many reasons that companies will want to continue this model even after the COVID-19 threat passes. For starters, a remote team can be a lot cheaper than a group of in-house employees. That’s because you don’t have to pay for the physical office space. Plus, call center software solutions allow agents to ask questions and share experiences in an instant.
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he prefix omni- means “all.” For example, someone who is omniscient knows everything. So omnichannel means that customers can reach you through social media, email, phone, video call, or text message. All of those messages will be received in the same location.
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POS Software Trends 2012 | Top Stories | | Hospitality Magazine (HT) - 10 views
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In 2011, many POS software developers focused on launching new options to help mobilize operators, connect them directly with their customers, and allow more visibility across the enterprise. Social media, cloud computing and mobile solutions dominated this year, and most vendors report these trends only growing stronger in 2012. Their input is covered in the “Vendor Innovations & Predictions” section.
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This year’s survey also suggests that hospitality operators may be growing tired of waiting for the vendor community to develop acceptable tableside ordering devices, and are considering mobile phone-based POS as an alternative.
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. When comparing 2012 purchasing plans to last year’s survey results, a trend emerges: more investment in the year ahead.
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For recent years, the operators in the hospitality industry are looking for the suitable solutions that allow them to break down the tableside ordering barriers, such as the mobile phone-based POS. In the annual report analysis for the POS Software Trends, the hospitality industry takes a look at industry-wide innovation priorities for this system. Among the talking with the developers for the enhancements for POS software in 2011, many developers focus on launching new options for mobilize operators.In this year, social media, cloud computing and mobile solutions are the three top and will continually growing in 2012. A trend for 2012 POS purchasing plan is, more investment in the year ahead. It is a full reversal of the results of this survey. Greatest number of operators plans to add new functionality and features to their current POS software in the year ahead. A third of operators plan to expand the installation base of the POS software they currently use. Researching and testing new POS solutions for possible future deployment will be the focus for 20.5% of hospitality industry.
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This article introduces the trends of POS in hospitality industry. It lists some data to show the hospitality operators consider mobile phone-based POS instead of tableside ordering devices. It also list the information about the hospitality operators plans to add new functionality and features to their current POS software.
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The points of sale have changed over the years. The hard wires, all in one unit are being replaced by mobile devices. As the article mentions, hospitality operators have been looking for solutions to break tableside ordering barriers. After motorola released a tablet, the software community has been working in developing applications for both consumers and employees. The POS software developers are been asked about the improvement happening in the technology. Social media, cloud computing and mobile solutions are growing trends. Hospitality operators were asked which POS platform innovation are they looking for. The POS features in demand are: Online POS Mobile phone based POS ordering Enterprise wide centralized POS Table side POS ordering Cloud computing Software as a service Open source There is an increase in investment for POS development. The POS features purchasing plans: Add new functionality features and modules to POS Test and research new POS solution for possible implementation after 2011 Install POS on a wireless network.
2019 Hotel Accounting Trends Are All About the As | Hospitality Technology - 1 views
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From an industry perspective, the next chapter of hospitality accounting will be all about the three “A’s”: apps, automation and analytics. Faced with greater demands in 2019, hoteliers will be forced to find new forms of automation to speed up financial processes and improve visibility on the backend, while enticing guests to utilize mobile apps through enhanced personalization on the frontend.
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Mobile app reporting not only streamlines efficiencies and allows easier access to data, it also allows today’s hotelier to be more agile. GMs and other personnel can be on the go and still have KPIs, productivity data and real-time stats in the palm of their hand.
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Good data supports good management. As more guests tap into hotel apps on the front end, hoteliers can track, analyze and adjust their offerings on the backend to meet guests’ needs, all while supporting a business synergy and strategy that makes sense.
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Accounting trends in the hospitality industry are always evolving with technology. Hotels are looking for technology that will catch their data and analyze it all while delivering it in a more user friendly app. Apps, Automation & Analytics are the A's of hotel accounting and technology.
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Accounting cannot be without data. In my opinion it is mainly about data analysis. With automation and analytics, it will be more reliable and descriptive. Apps helps mainly in its portability and time efficiency.
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The article talks about three future trends called A's - apps, automation, and analytics. It makes examples of their function and works. In my opinion, the A's can use in any industry, not only in hospitality. They can help us work more efficiently and shorter working hours.
Robotic Technology in the Hospitality Industry Set to Shift | - 2 views
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In hospitality, the use of robots can be considered a bit trickier because they would be required to interact directly with humans. Human responses are largely less predictable than machine communication
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They can work with peak efficiency for longer periods than humans. Robots are also able to carry out a whole lot of tasks faster than humans. Additionally, when robots are used, human error is eliminated. You can expect a very high level of precision and accuracy.
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robots cannot act beyond their pre-programmed range of actions. Sure, with artificial intelligence, they can learn a few things, but whatever new information they would learn has to be within certain confines.
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The article discusses advantages and disadvantages of the potential usage of robots in hospitality-related companies. Robots can make people's jobs easier. They should be wisely programmed to communicate with humans. Robots are also used to collect data for future research and analysis.
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Nowadays, using robotics in hospitality has become a trend. Although it has proved that robots were not only suitable to do dangerous or repetitive work but also dealing with human guests. Robots can do the work of making humans happy. There is a concern for them in the hospitality field that robots will replace humans and make humans lose jobs. However, according to the article, it is not always accurate since sometimes using robots can make the service more organized and systematic and attract more guests, thus maintaining the needs for human workers. Looking ahead, robots would be data goldmines in the nearest future. They do not replace people, rather, they are tools used by people.
Ditching direct: It may be time to reconsider your GDS and OTA connections | PhocusWire - 1 views
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Interactive television, the internet and the rise of online travel, suppliers push for direct business, direct connects, alternate accommodations, among other have all driven the market to predict the demise of the GDS.
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can your direct connect handle the requirements of personalization?
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he GDS deliver some of the most valuable customers for hotels; business travelers, who tend to spend more on premise and pay a higher average daily rate (ADR) than their leisure counterparts.
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GDS systems have been helping customers book hotel rooms, flights, and vacation packages for nearly two decades. This increases the convenience factor for the customer. Companies may be paying more to maintain a direct connection and may want to start reconsidering utilizing a GDS system. GDS systems do have limiting qualities such as character limitations within text fields, which can lead to unforeseen issues for companies looking to personalize filed values. Even though this issue may provide limitations for companies, the cost of maintaining connectivity, increased shopping volumes, and personalization issues are driving companies to ditch direct.
How technology is revolutionizing property management - Spacewell - 0 views
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There are many property managers who are realizing that software can help them make their properties more profitable.
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It is also projected to grow at a CAGR of 7.6% for nine more years, until 2028.
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CRM modules can especially help users find customer information immediately. Since their information search time is reduced, their productivity is increased. With this, organizations can save upwards to $6 million a year, according to research by IDC.
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Keeping Green: Sustainability and Covid-19 - Short Term Rentals - 1 views
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It is important in a moment like this to ask the question – will sustainability stay as important to hospitality?
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Sharmista Mitra-Kelly, senior associate at JCJ Architecture, noted: “They all have different expectations, but a very similar mindset when it comes to wellness and preservation [both self and natural], and that means a focus on sustainability.”
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Giles Fuchs, entrepreneur and owner of the Burgh Island Hotel, said: “For business hotels, such as Premier Inn, they have found that individuals are far more likely to stay in hotels who are making an effort to provide a more sustainable environment.”
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The article describes the origins of green hotel and hospitality movement, provides the experts' opinions on green movement within the industry and predicts the possible future actions of the hotels in the after COVID-19 times. Financial aspects of the implementation of environment friendly actions are also discussed.
Smart Trends Revolutionizing The Global Hospitality Industry - 1 views
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Technology is the key factor in controlling lighting levels, air quality, water quality as well as preferred room temperature for each guest room.
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When it comes to smart hotels, automatic smart blinds play a major role nowadays.
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guests can easily control the shades without budging an inch from their bed.
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Technologies being implemented in hotels around the world are making the guest experience more enjoyable. Some of these include smart shades, voice-controlled assistants, and services based on locations in the hotel.
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Speaking about technical hardware input and output considerations are sensitive. I indeed realized that no matter keycard energy efficiency and Smartender drink techniques. The approval standards are making daily job more efficient for everybody else. I think I like to go through the chatbot session in lateral mentioned ideal example, because the Smartender would have predictions too while guests are checking. There should have more options to make a connections together like they are working well within hotel lobby regions. Those keep good quality and environment.
Sodexo Names Top Facilities Management Trends To Watch For In 2019 - 0 views
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All are aimed at improving living experiences, which are key to helping achieve better personal and professional fulfillment.
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The combination of talented people and technological advances are creating smarter, safer, more inclusive and sustainable environments that are responsive to the needs of people. By understanding and anticipating these trends, Sodexo is able to focus its human-centered and experience-based solutions to most effectively boost client performance," said Jouane.
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Engineers and technicians can use the augmented reality glasses to communicate in real time with experts, share instant live video, and get the guidance they need to solve a problem.
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3 Ways to Save More Money with Predictive Staffing - 1 views
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Imagine a situation where you could consistently save up to 5% on your weekly labor costs.
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When it comes to saving on labor costs, the data that your POS system and scheduling software generate can help you determine the optimal number of staff members you need at any given time.
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To get a quick and accurate picture of your labor effectiveness, sales per man hour (SPMH) is a great technique to employ. By calculating how much revenue is generated by a certain number of employees in an hour, you can optimize the staff needed to match your hourly revenue. The higher the productivity of your team, the lower the hours – which results in a lower labor percentage.
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Industry Pros Predict What Event Catering Will Look Like in the Future Post-Coronavirus... - 0 views
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mostly convert to small-plate, chef-attended stations.
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or ready-made plates will be up for grabs along with individually wrapped silverware.
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in general, is too popular with too many to totally disappear.
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What is cloud computing? Everything you need to know about the cloud explained | ZDNet - 0 views
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, companies can rent access to anything from applications to storage from a cloud service provider.
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t firms can avoid the upfront cost and complexity of owning and maintaining their own IT infrastructure, and instead simply pay for what they use, when they use it
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loud computing services cover a vast range of options now, from the basics of storage, networking, and processing power through to natural language processing and artificial intelligence as well as standard office applications.
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Cyber Security Marketing Tactics That Actually Work - 0 views
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Whether you want to attribute it to the rise of interconnected devices in the IoT revolution or just the growing instances of cybercrime, the cyber security industry has seen immense growth in recent years and shows no signs of stopping.
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This should come as no surprise given that the average annual cost of cyberattacks worldwide is about $9.5 million, according to Ponemon Institute.
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clearly a need for effective cyber security products and services, there are also many solutions on the market, making it more difficult to capture the attention of your target audience.
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The Cyber-security Market report has predicted worldwide spending on cyber-security will surpass $1 trillion by 2021. This is a result of annual cyber-attacks costing $9.5 million in global damages. The many solutions on the market require cyber-security services to be innovative on how they market. Cyber security companies want to stand out to customers while still remaining credible. Many businesses are also uneducated and/or don't prioritize cyber-security. The use of blogs and downloadable e-books allow marketers to educate while promoting their product. Cyber security marketers have to make sure they have an easy user-interface, use data in messaging, and don't over exaggerate the capabilities of their products.
AI in Restaurants: How it's Reshaping Restaurant Management | Lightspeed - 0 views
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Artificial intelligence software that makes restaurant forecasting more accurate and less time-consuming.
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From employee scheduling and cutting down on food waste to projecting sales and planning promotions, the benefits of AI are numerous. Ultimately, it helps you minimize labor and food costs and maximize profits.
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sales forecasting is a set of processes that restaurants use to project their future sales. For many restaurants, this means looking at the previous year’s sales reports for a specific timeframe and using that as a benchmark for the current year’s sales over the same timeframe
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Hospitality wins with biometrics; getting gamblers to the table; travel credentials' fu... - 0 views
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match passport photos to guest faces, validating the stay plans of international visitors against the nation’s Immigration & Checkpoints Authority
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second-generation cashless technology
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enhances the omnichannel consumer journey, reducing the customer’s “time to play”
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AI in Hospitality: The Impact of Artificial Intelligence on the Hotel Industry - 1 views
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AI in Hospitality: The Impact of Artificial Intelligence on the Hotel Industry By Hotel Tech Report Last updated January 25, 2023 9 min read Revenue Management Systems Livechat & Chatbots TABLE OF CONTENTS Hotel Operations Hotel Revenue Management Hotel Marketing Hotel Sales & MICE Guest Experience Human Resources and Labor Large Chains
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estimated that 14% of jobs across 21 countries are at high risk of automation.
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rtificial intelligence (AI) can greatly improve hotel operations by automating repetitive tasks such as booking and contactless check-in processes, freeing up staff to focus on providing personalized service to guests.
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AI will be a major focus in the hospitality industry within the coming years. This article describes the many benefits and few troubles with this technology. Keeping up with technology as a hotelier is a must in the coming years.
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This is quite an insightful article, for example, Al could potentially double annual economic growth rates by 2035 thus adding $15.7 trillion to the global economy by 2030. The world is changing, technology is rapidly advancing; therefore, it is paramount that companies try to remain updated, otherwise customers would always choose the property which renders the most efficient and best experience. A very strong point was made concerning hoteliers; if they do not understand how to leverage AL tools to improve their business operations, they would find themselves in very challenging situations.
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The capabilities of AI in the hotel industry are significant in both large hotel chains and small independent ones. If your hotel is not thinking about how to use AI in the near future for revenue management, marketing, personalization, and automation of repetitive tasks then it's going to get left behind. The studies show that AI is going to play a significant role in the economic growth of the global economy with potentially adding $15.7 trillion by 2030.
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