Food buffets will change, the amount of spacing required will change & social distancing will be in play; this will definitely play out in the events planning industry, as well.

Cyberattacks on health organizations. These organizations need to implement better data protection. Personal and medical data has been hacked and there is a continuous effort put forth to breach the systems that house this information. With more and more companies researching potential vaccines and remedies for Covid, now more than ever, organizations must have more than just cloud backups; disaster recovery plans should include offsite backups at a minimum.

New technologies are helping hotels with ways to open up after Covid-19: Tablets with thermal imaging cameras, UV light sanitizers that guests walk-through, touchless F & B ordering & touchless tipping apps, and social distancing for pools & beaches. All of these innovative ideas and many more will be needed if there is to be a reopening of hotels and if the reopenings will lead to a sustained resurgence in room occupancy. Guests will expect hotels to offer them reasonable health safety measures and hopefully, these new technologies will help them do just that.

Jack Li, of Datassential, says safety is the main thing consumers want and that restaurants must provide as more and more of the country reopens. He also stresses that discounts and other promotional methods should be limited and used for a short time only. Consumers are looking for foods they could not cook themselves while locked in their homes. Lastly, eating out is something that most people associate with providing a sense of normalcy and most liken it to visiting friends and relatives.

Carnival's and Royal Caribbean's CEOs agree that cruising will resume when "society decides it's ready for social gathering." They emphasized that the decision to resume cruises is not theirs alone, but will be guided by the CDC and other regulatory groups across the globe. Initially, they believe that shorter sailings will probably drive the markets. They stressed that that can and will establish screening and hygiene protocols but will be guided, once again, by the authorities in charge, as well as, by the people who actually do the traveling. In other words, when the people decide that the likelihood of contracting the virus has been mitigated and only poses a reasonable risk, then they will be more likely to resume traveling.

Cloud computing is ideal for the hospitality industry. There is no need for upfront hardware or software purchases. A hotel, for instance, pays for services as it needs them which gives it flexibility in expenditures. For hospitality businesses that are often seasonally operated, the cloud allows them to scale the services they need depending upon seasonal demands: Increase computing when busy, scale back when things slow down.

Cruise industry must work together to address safety & sanitation measures re:Covid-19. Travel advisors will be key to selling cruises to passengers. Industry is creating an education program for travel agents/advisors hoping that they will be able to effectively instill confidence in wary travelers.