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Home/ Hospitality Technology/ Contents contributed and discussions participated by Andrea Ruiz

Contents contributed and discussions participated by Andrea Ruiz

Andrea Ruiz

What is Proximity Marketing? How much does it cost? What every marketer should know | B... - 0 views

  • Proximity marketing goal is to deliver messages to people based on their precise location
  • important is the data it enables to collect, so that you get to know the your customers, their behaviour and can act upon it.
  • The type of proximity you choose depends on what your end goal is.
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  • For loyalty a combination of beacons, qr codes, NFC and geofencing may give you best results
  • How companies use proximity marketing?
  • Certain use cases for proximity marketing can work without a mobile app. If you are planning to use QR Codes or NFC Tags then you do not need a special mobile app for it.
Andrea Ruiz

Google Beacons: Is proximity marketing ready to take off in 2020? - 0 views

  • beacon technology needed time to mature and there were a number of integration issues that had to be addressed before it could be widely adopted
  • This means proximity marketing will be a priority for a lot of brands in 2020.
  • One of the most ambitious use cases of beacons has got to be Amazon’s cashierless convenience stores, which have opened up across Chicago, New York, San Francisco and Seattle. Amazon Go stores use beacons to remove the queues and checkouts from every day in-store purchases.
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  • Unfortunately, the first generation of beacons had a number of practical integration problems.
  • Imagine tourists receiving notifications about the nearest landmarks as they travel around London or shoppers seeing a list of a shop’s best offers as they walk past the store. These are the kind of opportunities beacons make possible and there’s a lot of reason to be excited about this technology.
  • sports brand uses more than 40 beacons across a 41,150 square-feet space in the famous Nanjing East Road shopping district to create a seamless shopping experience. The beacons allow customers to pay for goods using Instant Checkout spaces and collect reserved items from lockers at multiple locations.
  • In a practical sense, this means developing apps with beacon integration quickly becomes unmanageable and this is one of the most important solutions Google Beacon Platform provides.
  • As with any kind of marketing strategy, define what your goals are and then determine how you can use the tools at your disposal to achieve them.
Andrea Ruiz

A Wait-and-See Approach to Technology Won't Work for Today's Retailers - 0 views

  • The tendency may be to implement nothing and adopt a wait-and-see approach to determine what shakes out as the single, best way to engage shoppers and increase sales before making a move, but that attitude is a direct path to stagnation or, worse, extinction.
  • Retailers need to move from a position of simply meeting customers’ needs to anticipating them.
  • This “try before you buy” technology is positioned to be a standard modus operandi for the online shopping industry, especially for home goods
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  • With geo-targeting technology, store beacons can track and send promotions to phones when customers are nearby,
  • Thirty-nine percent of customers want to pay via contactless payments or a mobile wallet
  • Speeding up the checkout process is critical to remaining competitive
  • The latest and greatest retail technology won’t get you anywhere without the right tools in place to manage everything
  • Make sure you're one step ahead of the consumer, instead of waiting until sales start declining before meeting their demands
  • staying up-to-date on the latest retail trends and implementing technology that will benefit your customers
Andrea Ruiz

Best Hotel Property Management Solutions (PMS) of 2020 | HotelMinder - 0 views

  • Property Management Systems available online. With too many options, it can be difficult to make a choice!
  • A PMS (Property Management Software) is an application to handle several operations of hotels, rental properties, residential housing, and other accommodation options.
  • Also called a hotel front desk software, a PMS is essential for proper management of the property
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  • provides a centralized application to perform, schedule, and organize daily operations and transactions involved in the business.
  • PMS solutions have been customized to ease operations and impact revenue
  • Consider Your Specific Requirements
  • Establish a Clear Budget
  • Find a PMS that supports a Booking Engine
  • Consider Customer Support and After-sales
  • List of the Best Property Management Systems
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    A list of the best Property Management Systems of 2020. 
Andrea Ruiz

Global Distribution Systems in Present Times - Four Major GDS Systems; Amadeus, Galileo... - 0 views

  • The travel marketplace is a global arena where millions of buyers (travel agents and the public) and sellers (hotels, airlines, car rental companies, etc.) work together to exchange travel services.
  • Nowadays, more travel is sold over the Internet than any other consumer product.
  • Nearly 37 million of Americaÿfds more than 162-million active Internet users have already purchased travel online. Online travel bookings exceeded $23 billion in 2001, and are expected to reach $63 billion by 2005.
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  • GDSs were actually among the first e-commerce companies in the world facilitating B-2-B electronic commerce as early as the mid 1970s, when SABRE (owned by American Airline) and Apollo (United) began installing their propriety internal reservations systems in travel agencies.
  • travel agents spent an inordinate amount of time manually entering reservations
  • There are currently four major GDS systems:   Amadeus   Galileo   Sabre   Worldspan 
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    GDS systems
Andrea Ruiz

What is cloud computing? Everything you need to know about the cloud explained | ZDNet - 0 views

  • , companies can rent access to anything from applications to storage from a cloud service provider.
  • t firms can avoid the upfront cost and complexity of owning and maintaining their own IT infrastructure, and instead simply pay for what they use, when they use it
  • loud computing services cover a vast range of options now, from the basics of storage, networking, and processing power through to natural language processing and artificial intelligence as well as standard office applications.
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  • computing is becoming the default option for many apps: software vendors are increasingly offering their applications as services over the internet rather than standalone products as they try to switch to a subscription model
  • for many customers location of their services and data remains a key issue
  • he infrastructure to support cloud computing now accounts for more than a third of all IT spending worldwide,
  • global spending on cloud services will reach $260bn this year up from $219.6bn
  • Research by Oracle found that two thirds of IaaS users said using online infrastructure makes it easier to innovate, had cut their time to deploy new applications and services and had significantly cut on-going maintenance costs.
  • This may allow companies to avoid large increases in IT spending which would traditionally be seen with new projects
  • ertainly many companies remain concerned about the security of cloud services, although breaches of security are rare. Ho
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    Cloud computing has a lot of growth predicted. However, security remains a concern for many. On a positive note, it will help companies with budgeting by not needing an IT team.
Andrea Ruiz

5 Trends Making an Impact on the Hotel Industry - Hotel-Online - 0 views

  • Providing a great customer experience is imperative for any hotel
  • Use apps that can help customers search and book hotel rooms instantly.
  • Use artificial intelligence, cloud-based technology and data to understand your guests and their preferences better. This will allow you to cater to their likes and dislikes.
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  • Offer them a self-check-in and check-out experience that minimizes waiting time at the reception. Face recognition, check-in via apps, smartphone keys or check-in wearable technology are some ideas that you can implement.
  • The trend of customers using smartphones to book hotel rooms through online travel agencies will continue.
  • The agencies take a reasonable percentage of commission from the hotels if the rooms are booked through them.
  • At the same time, they offer great deals to the customers. This helps in increased hotel bookings.
  • Technology has become critical in attracting guests
  • Use chatbots to handle customer inquiries and to give quick responses
  • over, it
  • Use hotel booking platforms and search engines to increase hotel exposure and bookings Analyze big data to understand the customer better and identify their preferences, which you can then offer as an add-on. This will encourage more customers to book with you instead of your competitors.
  • major fraction of travelers comprises of millennials – who are those between the ages of 18 and 34
  • hotels must target millennials and strive to offer them a better experience.
  • ou provide them
  • they will promote your hotel on social media. This will boost your business.
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  • Allow direct bookings through apps or even chatbots
  • will also help you stand apart from the crowd.
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    Technology has a grand impact on the hospitality industry. Some of these trends include online travel agent bookings and social media influencers. Millennials are the largest demographic traveling and the focus must be on them.
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