Point of Sale Energising the Hotel Service Cycle | Technology - 0 views
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POS systems are not new to the industry but have come a long way from simple billing machines to delivering greater value to their users.
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Hotels should choose a POS that is easily adaptable and fully customisable to suit their specific business needs.
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The heart of a hospitality business is in its service and delivery of guest experience. A POS enhances both of these.
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POS can energize the hotel service cycle. POS system offers an ideal opportunity to move from a manual system to technology that stores customer data, which can be mined for business intelligence and thus facilitates improvement and efficiency at customer touch points. POS system can be fully integrated with room service and front office to ensure accurate and faster billing. It is fairly easy to use, getting staff acquainted with the application and interface will help to ensure faster ROI on installation. Using POS software, hotel staff can spend less time on formalities and more on delivering better customer service. It is integral for both order generation and tracking inventory shrinkage. Proper implementation of POS functions increases business profitability by providing management with details on fast moving products, time of sale and profitability. Now apps with Android market enhanced the use of POS. In the future, POS systems are going to get smarter, faster and better.