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chunxia gao

Point of Sale Energising the Hotel Service Cycle | Technology - 0 views

  • POS systems are not new to the industry but have come a long way from simple billing machines to delivering greater value to their users.
  • Hotels should choose a POS that is easily adaptable and fully customisable to suit their specific business needs.
  • The heart of a hospitality business is in its service and delivery of guest experience. A POS enhances both of these.
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    POS can energize the hotel service cycle. POS system offers an ideal opportunity to move from a manual system to technology that stores customer data, which can be mined for business intelligence and thus facilitates improvement and efficiency at customer touch points. POS system can be fully integrated with room service and front office to ensure accurate and faster billing. It is fairly easy to use, getting staff acquainted with the application and interface will help to ensure faster ROI on installation. Using POS software, hotel staff can spend less time on formalities and more on delivering better customer service. It is integral for both order generation and tracking inventory shrinkage. Proper implementation of POS functions increases business profitability by providing management with details on fast moving products, time of sale and profitability. Now apps with Android market enhanced the use of POS. In the future, POS systems are going to get smarter, faster and better.
Gian Altamirano

Hotel Software | Hotel Reservation Software | Motel Software | Hotel Management Software - 1 views

shared by Gian Altamirano on 04 Mar 12 - Cached
  • nand Systems Inc. (ASI) is a Software Development Company specializing in providing custom solutions for small businesses
  • e pay special attention to the ease of use and utilize the latest in technology.
  • hotel software ASI FrontDesk. It is a comprehensive software suite consisting of integrated modules for various aspects of hotel management. This class of software is often referred to as Property Management System in the industry
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  • he important modules in the PM Software include,Hotel Management Software, Hotel Reservation Software (Billing Software), Hotel Reception Software and Hotel accounting software.
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    This article outlines one software suite that can be used in a vast array of functions for the hotel industry. As shown in this article the ASI program includes everything from accounting to reservations and even a point of sale system. Other features include data mining software and call logging.The latter are used to build consumer profiles for the hotel to use in later visits. Overall this is a good alternative for smaller boutique hotels that still includes all the necessary programs of a full PMS. The accounting software is definitely up to par and can perform all necessary functions such as night audits and running supply counts.
Melissa Binns

Technology Trends in Corporate Event Planning for 2013 and Beyond | Shows In a Box - 0 views

  • . Utilizing technology to measure attendee requests, receive real-time information on event efficiency, and restructure planner’s tasks makes sense, as does an automated solution that incorporates the much needed information into smartphones and mobile devices for both planners and attendees.
  • Technology and Social Media are the Pioneers of 3 Massive Event Changes
  • In 2013, more corporations will use in event technology that helps them boost effectiveness, prolong engagement, and amass commerce/e-commerce across numerous types of events either in person or virtual.
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  • Event Organizers will Connect to Attendees with Smartphones
  • Event budgets are being more scrutinized, SMM, strategic meeting management technology, such as http://www.cvent.com/ or http://www.starcite.com 
  • -Paper will Surrender to Technology
  • -Event Planners will gain Increased Efficiency via Solution Consolidation
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    Technology trends in event planning have changed considerably over the past year. Social media has become a major part by providing references for events, online reviews, and allowing for vendors to provide information prior and after event. Some event planners have started using smart phone applications to connect with the attendees.
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    Event specialists can expect to see several technological trends in event planning this year. Social media, of course, is "embryonic" when it comes to marketing an event. Event planners can use social media to expand the life of the event by creating pre and post event meetup creating stimulating conversation about topics surrounding the event and getting potential guests excited to attend. Smartphone integration has increased over the course of the year, as well. Event planners can actually get rid of using paper but using mobile applications that help them create lists, seating and floor plans and check in guests using QR code scanners. The "Event Check-in" application allows planners to do just that and immediately sync with other linked mobile devices to update the guest list. These apps also provide the opportunity for data mining and instantly get analytics for the event. Event solution consolidation will also be bigger with cloud-based websites such as Cvent and Eved to help event planners cut down on time looking for resources.
ernestbailey

Clouds ahead - Hotel revenue management in the age of "big data" - 1 views

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    Briefing discusses issues faced in convergence and trend toward migration to cloud based PMS / RMS. It also discusses the effect convergence will have on the way information is gathered (data acquisition and mining) and aspects of RMS such as  and average daily rate (ADR) and occupancy.
smaka004

Heartland Payment Systems (HPY) Debuts 'Mobile and Online Ordering' Restaurant Solution - 0 views

  • “Restaurants are looking for a competitive mobile ordering solution that will match the functionality that major restaurant companies are bringing to market, while minimizing the operational impact of adopting this new technology,”
  • Heartland Mobile and Online Ordering automates the ordering process, saving restaurant operators time and money. The solution’s robust functionality reduces the manual processes of servers taking orders by phone, entering orders into a POS (point-of-sale) system and manually processing payments. As a result, restaurants see increased throughput of incoming orders and improved sales.
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    Heartland Payment Systems has recently partnered up with ToGo Technologies to offer mobile and online ordering payment solutions for restaurants. The companies are actually focusing on expanding their market reach by targeting smaller franchises that typically could not afford the hardware and software cost of purchasing such technology. QSRs are hopping on the tech bandwagon. The article gives the example of Taziki's Mediterranean Café, which is a fast casual restaurant with 35 locations. Their guests have easily made the transition from manual to digital ordering. Like others in this market space, Heartland Payment Systems is offering a cloud-based product that is highly customizable. The software takes into account a litany of restaurant industry standards and methods, such as "takeout, delivery, curbside pickup, catering, order from the table, and gift and loyalty." By giving restaurants various templates, they can work on optimizing mobile solutions, including pay-ahead options for quick service. Moreover, their system integrates and tracks key metrics and analytics, improving data mining and collection efforts. More and more businesses are turning to data collection as a means of increasing efficiencies and decreasing waste. With the amount of waste it must deal with regularly, the restaurant industry is a great market to target with data-driven technology. Heartland Payment Systems already has a history of working with the hospitality industry, so it a recognized name. By partnering with ToGo Technologies, they will be able to provide a quality, whitelabel mobile solution for restaurants looking to stay ahead of the pack with technological advances. Heartland will actually be demonstrating their software at the Food Service Technology-Next Gen conference next weekend at the Sheraton in New Orleans, Louisiana for those interested in this product.
dstic005

How Apple is trying to reduce e-waste with its new iPhones - 1 views

  • The new iPhone Xs and iPhone Xr will used recycled tin in their logic boards, preventing 10,000 tons of tin ore from being mined per year. The phones will also use 35% post-consumer recycled plastic in their speaker enclosures, and 32% bio-based plastic for the frame around the cover glass.
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    Apple is using recycled materials in their new phones and hopes to eliminate the need to mine new materials for future devices through their new Green policy
rderonville

Library - Diigo - 1 views

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    A PMS system's purpose is more than just doing the mundane tasks of booking and data mining. It's main purpose is to optimize customer experience with efficiency and accurate data. For employees this allows for quicker and more productive work. In this article, the author points out the major keys that have helped top-performing hotels and resorts, which includes PMS systems. According to the article, "GEM is a long-term, multi-pronged initiative that encompasses virtually all aspects of a property and having the right technology infrastructure is critical". PMS upgrades are one the the top largest investments that hotels and resorts are pouring into. PMSs are providing customers and employees with efficient ways to complete routine tasks such as check-in/out, managing reservations, guest information look up and etc. Hotels that upgrade their PMSs are taking advantage and using this to boost their customer experience. PMSs are capable of capturing guests' preference information and housekeeping assignments and much more. The article also talks about CRM (customer relationship management) and how it is an "essential component of a hotel's guest-centric technology infrastucture". With the PMS data, CRM can help marketing and sales in regards to their target market. In my opinion, this is a fantastic approach that the industry is investing in. PMSs have been helping the industry for a long time and constant upgrades can only boost business efficiency and increase customer satisfaction. Customers want an easier way to check in and out. They want to see their preference of room temperature or favorite snacks in the fridge. This can be done by using a great PMS. For managers and employees, the PMS systems makes it easy to capture these details and allows them to understand trends and take actions based on the information collected.
garz14

What Can We Do About the Growing E-waste Problem? - 3 views

    • tcale003
       
      China recently banned other countries from sending e-waste to them. E-Waste is comprised of many toxic materials such as lead, mercury, cadmium and beryllium which are very harmful to people and the environment. Many new technologies for biodegradable electronics are being looked at and there is even an EcoAtm in some U.S. states for people to recycle their small electronic devices.
  • When China banned 24 kinds of solid waste last September, countries such as the U.S., the United Kingdom, Australia, and Japan realized they had a big problem. Until last year, China accepted 70 percent of the world’s electronic waste—discarded computers, cell phones, printers, televisions, microwaves, smoke alarms, and other electronic equipment and parts.
  • After China stopped accepting this e-waste out of concern for its environment, Europe and North America began shipping more of it to Southeast Asia—but now Vietnam and Thailand, whose ports have been overwhelmed, are curbing imported e-waste as well.
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  • In 2016, the world’s population discarded 49 million tons of e-waste
  • It’s estimated that by 2021, that number will grow to more than 60 million tons.
  • Electronic devices are made of a complex mix of materials that include gold, silver, copper, platinum, palladium, lithium, cobalt and other valuable elements.
  • But electronic devices also comprise toxic heavy metals like lead, mercury, cadmium and beryllium, polluting PVC plastic, and hazardous chemicals, such as brominated flame retardants, which can harm human health and the environment.
  • A recent study in China found that mining copper, gold and aluminum from ore costs 13 times more than recovering the metals through the urban mining of e-waste. The state of e-waste recycling Recycling e-waste is practiced both formally and informally.
  • mally.
  • As a result, many companies and countries illegally export their e-waste to developing countries where recycling is cheap
  • Research has found that inhaling toxic chemicals and direct contact with hazardous e-waste materials (even in some formal e-waste recycling settings) result in increases in spontaneous abortions, stillbirths, premature births, reduced birth weights, mutations, congenital malformations, abnormal thyroid function, increased lead levels in blood, decreased lung function, and neurobehavioral disturbances. Moreover, e-waste toxins contaminate the air, soil and groundwater. In the face of these health and envir
  • n the face of these health and en
  • onmental hazards, however, many people in developing countries earn a living by dismantling, refurbishing, repairing and reselling used electronic devices.
  • In addition to its health hazards, informal recycling can pose security risks, because while formal recyclers in the U.S. usually require wiping devices clean of data, informal recycling does not.
  • Criminals search e-waste for credit card numbers and other financial information.
  • In order to reduce e-waste, manufacturers need to design electronics that are safer, and more durable, repairable and recyclable. Most importantly, this means using less toxic materials.
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    This article introduces what is e-waste and the main reason for the surge in e-waste. It also introduced the current recycling status of e-waste and the harm caused by the informal recycling of e-waste, such as heavy metal poisoning and financial information leakage. In addition, measures to address the proliferation of e-waste were also discussed.
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    It has become necessary for more proper and formal recycling of e-waste as it is economical and environmentally beneficial for companies. China decided to accept less e-waste from other counties and as a result there is more e waste going to other countries in south east Asia damaging their environments.
lianettfernandez

https://www.rackwareinc.com/disneys-unique-use-of-the-cloud - 0 views

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    This article is about Disney's new foot tracking technology and how it uses the cloud network, to cater to customer needs and interests, in real time. "As guests become recognized, robots throughout the park are able to greet park goers." "By having all the data uploaded to the cloud, the robots or employees that are designated to greet guests can access information instantly." "This tracking allows Disney to mine data for visitor preferences and how much foot traffic they are obtaining. " "This information is useful so they can monitor the guests' movements from ride to ride to identify the park's most visited attraction. " "By monitoring and tracking the movement of visitor's the park can deploy more employees to the busier areas throughout the park." "Using the cloud's capabilities, robots can access data for each guest quickly to maximize the amount of park goers that receive this innovative technology."
jspie001

Electronic Waste on the Decline, New Study Finds - 0 views

  • the total mass of electronic waste generated by Americans has been declining since 2015
  • The biggest contributor to this decline is the disappearance of the large, bulky cathode-ray tube (CRT) televisions and computer monitors from American homes,
  • “If you look at the state laws that exist in many places for e-waste recycling, many of them set their targets based on product mass,” she says. As the overall mass of e-waste declines, meeting those targets becomes more difficult. Moreover, says Babbitt, the main goal of these regulations had been to keep electronics with high levels of lead and mercury out of landfills, where they can eventually leach into the surrounding environment. But these days, a more pertinent concern is how to recover elements like cobalt (used in lithium-ion batteries) or indium (found in flat-panel displays). These elements aren’t as environmentally toxic; rather, they are relatively scarce in the Earth’s crust, so failing to recapture them for reuse in new electronics is wasteful. “The e-waste recycling system is somewhat backwards-looking,” says Babbitt; it has struggled to keep pace with the changing nature of electronics.
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  • The sheer number of electronic devices entering the waste stream is also leveling off or slightly declining, Babbitt and Althaf say. This is due to something that Babbitt terms “convergence”: gaming consoles, for example, can act as DVD players; smartphones are also cameras and video recorders. In the past, says Babbitt, people needed separate devices for each of those applications.
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    This article highlights how the way we need to look at E waste needs to change overall. As discussed in E wasteland and here as a topic wee TVs and monitors based on CRT technology which has basically disappeared at this point from the waste stream. Since regulations in the past have been based largely on the overall mass of the waste and now that newer technologies have less mass than older ones regulations and recycling requirements need to be rethought. It also focuses on the newer challenges with new technology being based on rare earth metals and the need to recover them more efficiently and reuse them instead of mining new virgin materials.
angelicamm6

Technology acceptance modeling of augmented reality at the point of sale: Can surveys b... - 0 views

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    A study was conducted with the Ikea app to measure 4 different data "on the acceptance of the current version of the catalogue. (1) as answers to batteries of TAM items, (2) as assignments to pre-defined adjective pairs, (3) as textual likes and dislikes of users (simulating online reviews), and (4) as publicly available (real) reviews by users. The source for (1)-(3) is a survey with a sample of respondents, the source for (4) an online forum. The data is analyzed using partial least squares (PLS) for TAM modeling and text mining for pre-processing the textual data."
jessielee214

2019 Hotel Accounting Trends Are All About the As | Hospitality Technology - 1 views

  • From an industry perspective, the next chapter of hospitality accounting will be all about the three “A’s”: apps, automation and analytics. Faced with greater demands in 2019, hoteliers will be forced to find new forms of automation to speed up financial processes and improve visibility on the backend, while enticing guests to utilize mobile apps through enhanced personalization on the frontend.
  • Mobile app reporting not only streamlines efficiencies and allows easier access to data, it also allows today’s hotelier to be more agile. GMs and other personnel can be on the go and still have KPIs, productivity data and real-time stats in the palm of their hand.
  • Good data supports good management. As more guests tap into hotel apps on the front end, hoteliers can track, analyze and adjust their offerings on the backend to meet guests’ needs, all while supporting a business synergy and strategy that makes sense.
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  • Increased automation will remove manual workloads and streamline processes. Putting the right industry-specific accounting software in place will be a game-changer for hotels looking to pinpoint inefficiencies and significantly reduce expenses across property lines.
  • As we continue to live in an increasingly customized world, hoteliers will seek targeted accounting tech partners to replace one-size-fits-all solutions.
  • Hotels have already begun replacing front-desk employees with apps, robots and automated kiosks. As a result, finding high-quality labor (at a reasonable cost) is no easy task.
  • During the next wave of hospitality technology, more and more hoteliers will recognize the power of analytics and adapt their strategy accordingly. Smart operators will seek out the most versatile technology on the market to collect and store information through data warehousing, which enhances data mining, analytics reporting, decision support and business forecasting.
  • Apps/AI Over the last decade, the hospitality industry has developed a fixation on mobile technology that has revolutionized hotel management. In the next phase, this trend will continue with full force—and any service that is currently delivered using pen and paper will eventually make the shift to mobile.
  • Hoteliers are already using their mobile apps for real-time data analysis, allowing them to make informed decisions whether they are on property, near their work areas, in the field or on the fly.
  • Predictive analytics and forecasting tools will continue to allow management teams to better anticipate and adjust decisions to meet future guest needs without sacrificing bottom-line results.
  • While there has been significant introductions with regard to guest-facing apps, and apps focused exclusively to enhance the guest experience, the untold value in mobile apps, for the operator, is behind the curtain
  • Automation Rising demands from guests will require hotels to be more responsive than ever. To keep up with the pace, managers will need to access an array of critical information on-the-fly, from in-house guest preferences to upcoming reservations, restaurant volumes, spa bookings and so forth—with automatic alerts set up that notify staff members when there’s a deviation from the plan related to forecasts or scheduling changes.
  • By combining varied data sources into one centralized location, or data warehouse, an API-powered data system will provide a holistic snapshot of entire portfolio raw data into a user-friendly format with gauges, dashboards, trendlines and more to equip hoteliers with the answers they need to impact bottom-lines.
  • Analytics The phenomenon of “big data” has infiltrated the professional world, spanning industries and transforming all facets of business, from accounting and operations management to marketing and business development. No longer bogged down by paper and binders, today’s hoteliers can access numerous data sets at every turn, from STR reports to PMS documents and guest satisfaction surveys.
  • On a micro level, big data will help property managers faced with countless day-to-day decisions make more informed choices on the floor, from keeping track of labor expenses to assessing the cost of a new light fixture.
  • On a macro level, corporate and regional managers will have the extended oversight necessary to ensure the right decisions are made at every level of the company from the ground-up.
  • And finally—partnering with a hotel-specific provider will continue to be invaluable for hoteliers to speed up their internal processes, minimize investment, reduce errors, and increase overall performance to make more informed decisions on the horizon.
  • the next chapter of hospitality accounting will be all about the three “A’s”: apps, automation and analytics.
  • Apps/AI
  • this trend will continue with full force—and any service that is currently delivered using pen and paper will eventually make the shift to mobile.
  • significant introductions with regard to guest-facing apps, and apps focused exclusively to enhance the guest experience, the untold value in mobile apps, for the operator, is behind the curtain.
  • Mobile app reporting not only streamlines efficiencies and allows easier access to data, it also allows today’s hotelier to be more agile.
  • interact with and enhance the guest experience by being more available and more attentive on the floor. Removing the chains and restrictions of the desktop and expediting report compilation, hoteliers can truly begin to refocus on delivering the best experience possible without worrying about becoming mired in the weeds of business ineffeciencies.
  • Predictive analytics and forecasting tools will continue to allow management teams to better anticipate and adjust decisions to meet future guest needs without sacrificing bottom-line results.
  • Good data supports good management. As more guests tap into hotel apps on the front end, hoteliers can track, analyze and adjust their offerings on the backend to meet guests’ needs, all while supporting a business synergy and strategy that makes sense.
  • Automation
  • managers will need to access an array of critical information on-the-fly, from in-house guest preferences to upcoming reservations, restaurant volumes, spa bookings and so forth—with automatic alerts set up that notify staff members when there’s a deviation from the plan related to forecasts or scheduling changes.
  • Increased automation will remove manual workloads and streamline processes. Putting the right industry-specific accounting software in place will be a game-changer for hotels looking to pinpoint inefficiencies and significantly reduce expenses across property lines.
  • Analytics
  • Smart operators will seek out the most versatile technology on the market to collect and store information through data warehousing, which enhances data mining, analytics reporting, decision support and business forecasting. These capabilities will result in increased efficiencies, reduction of expenses and improvement of overall performance and profitability.
  • Over the next five years, the advantages of having a big data strategy will be infinite. Hoteliers who decide to apply big data in a meaningful way will reap the rewards in every facet of their business, from sales and marketing to guest satisfaction. On a micro level, big data will help property managers faced with countless day-to-day decisions make more informed choices on the floor, from keeping track of labor expenses to assessing the cost of a new light fixture. Using consistent data monitoring and evaluation, hotel teams will be able to deliver a higher level of service while making informed strides every day.
  • Technology and Labor
  • Effective labor management technology can help proactively notify management when there’s an issue and eliminate overtime before it happens to ensure that guest satisfaction remains high while balancing profitability. Mobile and dashboard data related to key functions that consume labor will become the GM’s best friend.
  • finally—partnering with a hotel-specific provider will continue to be invaluable for hoteliers to speed up their internal processes, minimize investment, reduce errors, and increase overall performance to make more informed decisions on the horizon
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    Accounting trends in the hospitality industry are always evolving with technology. Hotels are looking for technology that will catch their data and analyze it all while delivering it in a more user friendly app. Apps, Automation & Analytics are the A's of hotel accounting and technology.
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    Currently, accounting is about three different things. First, there are apps. Apps can be used to help hoteliers make informed decisions based off the analysis of real-time data. They are able to make these decisions from basically anywhere. Second is automation. Automation helps get rid of the looming manual workloads most hotels endure. The third thing is analytics. In today's hospitality industry, hoteliers are able to access data sets from wherever they may be. According to this article, apps, robots, and automated kiosks have already started to replace front-desk employees.
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    Accounting cannot be without data. In my opinion it is mainly about data analysis. With automation and analytics, it will be more reliable and descriptive. Apps helps mainly in its portability and time efficiency.
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    The article talks about three future trends called A's - apps, automation, and analytics. It makes examples of their function and works. In my opinion, the A's can use in any industry, not only in hospitality. They can help us work more efficiently and shorter working hours.
kbroo026

In trust we must trust, Travelport research. - Document - Gale OneFile: Hospitality and... - 0 views

  • "The travel industry needs to sharpen its focus on trust,"
  • four trust gaps
  • PRICE TRANSPARENCY
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  • the two most important factors in building consumer trust in travel agencies and travel suppliers
  • are having 'no hidden costs'
  • DATA PRIVACY
  • "To put it into context, having no hidden costs is a full 16 per cent more influential on trust than an airline's long-term safety record.
  • COVID-19 HEALTH & SAFETY
  • What we learned from the study, however, is that travel suppliers and agencies will benefit from being clearer in their communication on certain measures, like social distancing."
  • and 'fully flexible or refundable products'
  • travellers said they are most comfortable with companies using data that they have actively shared with them through one-to-one conversations (46 per cent), past booking behaviour (46 per cent) and loyalty activity (44 per cent).
  • INFORMATION CREDIBILITY
  • the most trusted sources of travel-related information that travellers use when researching a trip are those perceived to have aligned interests: friends and family (67 per cent) and review websites (50 per cent).
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    Travelport's recent survey found four trust gaps that exist between the travel industry and its consumers. One of those is data privacy, with only 40% of travelers currently trusting companies to responsibly use their data. While the majority of consumers are still not comfortable with companies using any shared data, they are most comfortable with them using data that was sourced from the company and not acquired from external companies or mining.
kyleemcroberts

5 Key Lessons Learned from Critical Infrastructure Cyber Attacks - 0 views

  • 5 Key Lessons Learned from Critical Infrastructure Cyber Attacks
  • Cyber criminals are highly motivated, creative, and nimble
  • Consider the rise of cryptojacking, which uses mining malware to hijack computers to mine cryptocurrency.
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  • Don't be complacent — limit Internet access points with silos.
  • The attackers were just trying to look for unused processing power that they could use for their benefit."
  • finding the time to consistently audit and always be improving security is critical too
  • Keeping the critical infrastructure efficient and effective is challenging enough.
  • Train your humans.
  • This example underlines the importance of educating employees to always be vigilant and raising awareness of potential threats.
  • Stay current.
  • Concerns that new operating systems or software updates might destabilize crucial infrastructure can inhibit the best practice of always updating.
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    There have been many cyber-attacks in many different nations and that is for many different reasons, such as outdated, human error, and all software being in one vulnerable spot. It is important to always update your programs, use cloud computing, and to educate your personal on all cyber-attacks. It is also important for your teams to understand the "why" behind updating and cloud computing and this is to always keep an upper edge on cyber-attacks. Cyber criminals are always changing their ideas and new ways to take over networks and workday and night to find someone to slip up and it can cause the complete down fall of a company or nation.
Paulette Grant

New Search Technologies Mine the Web More Deeply - NYTimes.com - 1 views

  • Beyond the realm of consumer searches, Deep Web technologies may eventually let businesses use data in new ways. For example, a health site could cross-reference data from pharmaceutical companies with the latest findings from medical researchers, or a local news site could extend its coverage by letting users tap into public records stored in government databases.
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    The article talks about the new kinds of technology that major search engines such as google are using to reduce the 99% of data that is hidden and largely unsearchable by search engines. This 99% of information is indeed public but the challenge that search engines continue to face is finding a way to access these information. With the use of these new technology they will be able to explore beyond their current reach which will likely return a better quality of information that is delivered to online users. The new technology includes a software developed by Kosmix that would match data bases that contain meaningful information relative to queries been made, hence delivering a summary regarding important topics from numerous internet sources. Google on the other hand uses a web search strategy where it utilizes certain programs to determine the contents of all the websites that it comes in contact with. Deep peep is yet another technology that will send out spiders to crawl the web and index all data base on the web. This seem quite difficult to accomplish as the accumulation of information on the web is so profound that its needs more than just a crawler to penetrate deep beyond the tiny surface of the web that is presently been searched. Indexing every website will be a challenge as many website owners ensure that their websites are built to highly reduce, or block searches by search engines. Website integration technology has also been explore. Websites cross reference each other; an action that is quite similar to semantic web. However in my view if sematic web is unrealized; quite unknown and many online users are not familiar with its potential to interconnect data how is it that another program built on this platform or similar will be able to perform the task that semantic web never did? While the article was written a few years back it goes to show that the endeavors to penetrate unsearchable data bases have long been approached, and presently ther
Laura Alonso

NSA, FBI Mining Data Directly From Major Internet Companies, Report Says - 0 views

  •  
    This article by Jaikumar Vijayan from CIO.com is very interesting because it provides a challenging question between personal privacy and public security. The government program code-named PRISM is the motive in which the government is using to gather statistical information. In my opinion, extreme privacy without scrutiny is not more valuable than the safety of Americans or other would-be victims. I don't think it is completely accurate that the stated companies such as Google, Skype, Facebook, Microsoft, etc. don't provide the "back door" for government agencies because they have loyalty to both consumers and the government. Completely free reign and unfettered access to government agencies is a stretch, but to say security agencies have absolutely no right to look for evidence or track suspicious activity for relevant threats and possible attacks is completely unfounded and uneducated. It would be a much larger folly for governments to not track terrorist activities and let their networks run free then to not study behaviors and contacts. Otherwise, people of bad intentions would communicate easily and freely without consequences and proper agencies have no leg-up on potentially dangerous situations. The American people have their right to privacy, but the founding fathers never could have imagined a world where it is so easy to exchange information, tactics or events so quickly. Even contemporary technical analysts and engineers couldn't fathom the technology we have now just 30 years before the internet became publicly accessible. And if they did it is safe to assume they're security measures would have been the priority of American lives than somebody scared of having their facebook messages or Google e-mail snooped on. After all, if you're not a terrorist, and surely you aren't if you're reading this, what is there to hide?
Omar Shalaby

O.C.-based iPad restaurant touted as pioneer - 0 views

  •  
    Stacked could have easily failed for being "ahead of its time" when it launched its cutting edge iPad ordering system last year in Southern California. From start to finish, the iPad's touch-screen technology allows customers to control their dining experience -- from delivery of the first drink to type of burger toppings to timing of the check.
  •  
    Based on this article "Stacked" seems to have had great success with implementing the Ipad/eMenu type ordering in their establishment. I found this article to be very useful with the Q&A, addressing some of the major concerns with trying to adopt a similar system. One of the questions involved an older couple "shoing" the server away when offering ordering assistance. I had originally thought of that as a challenge, but when reading the answers, I discovered that it's not as big of an issue. It almost seems like a new challenge for customers to beat when faced with it the first few times. I have actually encouraged a friend of mine that lives in California to visit the restaurant and give me their feedback, I'm excited to hear the results when they come!
Diana Sardina

Technology for Meeting Planners - Debunking the Myths - Corbin Ball Associates - 0 views

  • enhanced world, meeting attendees not only appreciate, but expect to have easy solutions for attending events.
  • there are many misconceptions surrounding the use of such technology.
  • Technology enables you to automate some of the processes that are time-consuming, which allows planners to engage with their clients in a more strategic manner. You will not be replaced; rather, you will shine as a team member who works efficiently and smart.
    • Diana Sardina
       
      This issue has come up in previous topics during our class. The use of technology for event planning is a good example of how innovations does not necessarily mean less human interaction.
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  • these cumbersome tasks are reduced dramatically, allowing for planners to spend their time working on meeting the goals of the conference
  • by employing the right technology, a planner can report to executives and managers the data that will help them make last minute decisions, leverage their spend for the future.
    • Diana Sardina
       
      The information can be accessed a lot easier and data mining can be more detailed and target to the needs of the hotel.
  • With online training and cloud-based products, installation and ramp-up is typically straightforward and painless.
  • Most programs these days have multiple back-up procedures in place, but it is still a good idea to periodically print out a copy of your data
    • Diana Sardina
       
      Security will always be a concern. I do not feel that the use of paper and pencil was less vulnerable than the use of computers. We need to continue monitoring our security systems and be proactive rather then reactive
  • These programs are more intuitive today, allowing operators to easily collect and analyze information with a click of a mouse.
  • While it is fun to be on the cutting-edge of technology implementation, be sure to outline clearly what you are trying to accomplish with its employment
  • the case of social media, the use of platforms that encourage interaction, such as a Twitter hashtags, can be very effective, but you must outline your objectives.
  • By taking these misconceptions into consideration, you’ll be able to successfully implement the right technology for your next conference or event. 
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    I feel that implementing technology in event planning can be of a great benefit to hotels. THe business of meeting and conventions can be a profitable one but the competition is tough. Hotels need to offer a wide variety of services to attract conferences to their properties. The use of technology now day is expected and hotels that do not offer these opportunities will stay behing the curve and miss on great opportunities.
cmogu001

How POS systems are transforming the hospitality industry | By Joshua Smith - 1 views

  • technological advances are changing the way we live our lives – and for the hospitality industry, the most dramatic developments are taking place thanks to the latest, highly sophisticated POS systems
  • Gain a competitive edge with speedy payment systems
  • Today's hospitality outlets are utilising new payment functionalities that remove the traditional, time-consuming ritual for customers of waiting for service staff to bring them the bill.
  • ...6 more annotations...
  • Three new ways for customers to pay
  • contactless payment has become a mainstream way to pay, and the results for business are beginning to show.
  • contactless methods of payment are having an especially beneficial effect, allowing lines to move faster as transactions are processed more efficiently
  • A fantastic time-saver for takeaway outlets in particular, pre-payment systems work by allowing the customer to place their order and pay online.
  • customers can simply pick up their order and walk away, saving precious minutes out of their lunch hour, while the restaurant can serve a greater number of people in the same amount of time.
  • Taking the pre-pay concept one step further, mobile ordering allows customers already in your bar or restaurant to place their order at their seat, using their smartphone.
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    This article expounds how technological advances in POS systems are changing the way different organizations in the hospitality industry do business. The article explains how each business can gain a competitive edge with speedy POS payment systems as well. According to the article, there are three new ways for customers to pay that includes contactless methods of payment , prepay, and mobile ordering. All of these new features are having an especially beneficial effect, allowing lines to move faster as transactions are processed more efficiently. The article further explains how future POS trends goes beyond faster payments and quicker queues. Modern POS systems offer the unprecedented access to detailed customer data that focuses on individual customers' patterns and preferences. In conclusion, with all the benefits that the latest technology offers, it stands to reason that he latest POS systems hold the key to the future of hospitality.
  •  
    This article was really interesting. I liked the different methods it referenced with regards to how customers can pay, as I know those methods are really becoming integral to the industry. I also like how it talked about how businesses can use data mining to find out exactly how fruitful these innovations will be or how they are helping the businesses that have already installed them. I'm interested in seeing what new technological innovations occur in the future, especially with regards to how people pay for their meals.
ramomar4

New Year, New Challenges: 4 Changes Impacting Restaurants in 2017 - 0 views

  • In 2017, menus will continue to evolve - as they must! Taking advantage of industry trends while they’re hot is a great way to show your guests that your brand is current. Restaurants that can satisfy that need will excel in the new year. Another popular trend in 2017 will be meal kits. People will not only want an exceptional dining experience, they will want to be a part of it. Restaurants can take advantage of this by offering cooking classes and whole meal replacement packages of their own. 
  • Too many restaurant owners and chefs still think they know it all when it comes to guest wants. Their menus are a reflection of this. We often throw around the term “chef driven,” but for too many, the words “chef driven” should really be replaced with “ego driven.” Perhaps in 2017, restaurants should be more “guest driven.” When you are reworking your menu to be more efficient and to satisfy the cravings of the current market, make sure that you use the data from your restaurant POS system. This is a gold mine of information if you tap into it, decipher the data, and apply it to future menu design. Your product mix report will tell you exactly where your guests are spending their money. If you’re smart, you’ll drop the high food cost egocentric items and create more profitable guest desirable ones. 
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    POS can assist restaurant owners and managers adapt to current trends and find their best selling dishes as well as the least popular and change their menus.
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