Skip to main content

Home/ Hospitality Technology/ Group items tagged theme

Rss Feed Group items tagged

danakissane01

New Far-UVC Light Technology Can Help Disney, Universal Battle Pandemic | Inside the Magic - 0 views

  • The theme parks around the world — including both Walt Disney World Resort and Universal Orlando in Florida — have implemented several different safety protocols in order to operate during this unprecedented time.
  • UVC light is a very effective disinfectant and kills viruses just by shining light on it. But UVC light is different from far-UVC, which is the new groundbreaking technology that could help control the COVID-19 virus.
  • Far-UVC light inactivates viruses the same way as UVC, but the main difference is that it does not penetrate the skin or the eyes. Instead, it is absorbed by the dead skin layer and the tear layer within the eye, making it safer as there is less of a chance that a person would develop keratitis
  • ...3 more annotations...
  • It is important to note that the far-UVC light will not eliminate coronavirus on its own. It needs to work in connection with the other safety protocols already put into place, including face coverings and social distancing, as well as the COVID-19 vaccine.
  • hing about U
  • If Disney Parks, including Walt Disney World and even Disneyland, or Universal theme parks decide to invest in these new far-UVC light devices, it could help them continue to operate safely during the pandemic. The major theme parks in Florida have already implemented several safety protocols including temperature checks, social distancing measures, face coverings, paperless payment methods, mobile ordering, and more, ever since they reopened their doors in summer 2020.
  •  
    This article explains how theme parks are look for ways to ensure safety for all of the guest and employees during the Covid-19 pandemic. By using Far-UVC light technology to help clean and disinfect attractions and restaurants.
Xueling Wang

Hana Abaza: 5 Must Have Tech Tools For Wedding Planning - 0 views

  •  
    Recently, more and more technologies are designed for wedding planning. For example, 1. Pin Your Plans: Sites like Pinterest and Lover.ly are great ways to find, collect and scrapbook all of wedding likes and ideas. 2.Wedding Photo App: Apps like Snapable let you create an online album and allow guests to instantly upload the photos they take through a mobile app.  3. Online Gift Registries: Try an online wedding registry that allows you to add anything from anywhere, or register for cash, and provides guests with a fun way to collaborate on big-ticket gifts. 4. Wedding Websites: Wordpress has made it easier with customized themes just for your wedding. Set up a free account, choose your favorite wedding theme and customize the images and wedding details, and colors to suit your big day.
Gerardo Collado

Disney, Biometrics and the Department of Defense - 0 views

  • The Department of Defense (DOD) has been interested in Disney Amusement Parks for decades. Known as Operation Mickey Mouse, the DOD has been studying Disney’s use of technology and coercion techniques. The DOD has also been working in conjunction with Disney to collect information on Beta testing operations that the popular theme park uses on their customers.
  • Through the Freedom of Information Act, the Disney Corporation hands over to the DOD all data on their customers. The DOD has an overabundance of information on the general public going back decades thanks to their relationship with Disney. After the DOD analyses and profiles their data from Disney, it is ready to be used to the US government for whatever purposes they deem fit.
  • The small cities Disney has created through their compound, although seemingly harmless, can harness quite a bit of private information on unsuspecting customers. All movements of patrons are tracked and traced through a myriad of cameras strategically placed throughout the theme parks.
  • ...1 more annotation...
  • Photos, regardless of whether or not they are sold to passengers, are entered into a data base for future use. Because the photographs are legally property of Disney, they can be used at the corporation’s discretion
  •  
    The arising topic of biometrics in the class in combination with Disney Amusements Parks has lead me to further explore details regards the topic. Disney is the first theme park using biometrics for their operations, prior to entrance in the Disney Parks; a digital fingertip is copied of the pointer finger of their customers. The justification for Disney implementation of the biometrics is in order to reduce or eliminate fraudulent and ticketing crimes. The Department of Defense (DOD) is working in cohesion with Disney in a focus to collect information, through the Freedom of Information Act, after Disney provides the excessive quality and quality of information to the DOD, which is after property of the United States' government able to use the information in their discretion. As well, Disney has implemented facial recognition technology in their cruise lines and private island, Casteway Cay, which is tied to a digital voucher card in the event that the customer would like to purchase photographs of their vacation, with or without permission the pictures are property of Disney.
Jia Zhu

The hyper-competitive landscape of travel The heat is on: five online travel trends set... - 0 views

  • Expedia reports that 65% of hotel bookings within this last 24-hour window are via mobile, and 15% for flight bookings. Vegas is a particularly striking example of this last-minute mobile booking trend, with 32% of all bookings coming in via mobile,
  • does this mean that traditional travel companies and online travel companies should
  • rush into launching a mobile app?
  • ...8 more annotations...
  • there is a risk that firms focus too much on one particular channel at the expense of others
  • what the industry really needs to do now is focus on how the customer got to that point, how they moved through and interacted with each channel, and what role each channel played in getting the customer to book.
  • India, Brazil, and Russia are growing,
  • marketers need to identify those channels that are helping to drive more conversions, or can influence the conversion funnel.
  • Increasingly, revenue management needs to integrate with all the disciplines – sales, marketing, channel optimization, loyalty marketing, and operations.
  • China, where the number of outbound tourists rose by 70% in the first 6 months of 2012.
  • Big data, personalization, and being relevant is key in the marketing battle.
  • By 2020, about 50 million Indians are expected to travel overseas, according to estimates drawn up by Tourism Australia, which has been actively targeting this market.
  •  
    This article gave us a five new online travel trends.Because travel is a hyper-competitive industry, the most pertinent emerging themes in onine travel are considered and experts insights and predictions are provided in the Las Vegas TDS North America event. First trend is the travel industry need be ready for a mobile-only world. Researches indicates that the mobile sales will increase extremely. Because it is expensive to develop mobile app, so traditional travel companies and online travel companies do not such into launching a mobile app in a short term. Convergence, commerce, content and how these impact customer behavior will be an ongoing theme. There is a risk of firms focus too much on one channel, Customers are using a range of different devices to plan, research, book and review their travel experiences.  Revenue management became essential for the business. It needs to integrate with sales, marketing, channel optimization, loyalty marketing , and operations. Think new markets and new customers like China, India, Brazil and Russia. Firms need to be actively targeting this market and make adjustment such as develop local website etc. Last trend is that there are lots of new development in the industry. Facebook start to monetize travel. Google and Apple are also developing their travel related products. This social travel planning tools become successful. Technology develops and standards emerge, mobile bookings may not just be for the last minute.
mandi6123

Disney Bets $1 Billion on Technology to Track Theme-Park Visitors - 0 views

  •  
    Disney's new magic band technology is leading the way in theme park innovation. They are able to find guest wherever on property and customize the guest experience. The downside to this technology is privacy, by them assuming you want your picture taken or your name displayed on a screen while using a fast pass may be looked at as an invasion of privacy. It is a very unique technology and the convenience of your room key, credit card, fastpass and photo account all in once wrist band is extremely convenient. It will be interesting to see if other theme parks adopt this new technology in the future.
aycasa

8 Benefits of Using RFID Wristbands for Resorts and Attractions - US Blog - 0 views

  •  
    As technology is advancing, the hospitality industry must also stay on top with the latest trends. Hotels and theme parks using RFID wristbands have gone in the last few years. "RFID Systems are advancing, and more companies than ever are offering these solutions to the leisure industry. This helps drive prices down for operators looking to take the plunge into RFID." The article mentioned 8 benefits of using RFID Wristbands in the hospitality industry. The 8 benefits are: improve guest check- in and entry, go cashless, a hands-free experience, family freedom, security and control, make a social splash, one wristband to rule them all, and lastly, data and insight. As mentioned in the article, Disney World released their wristbands, MagicBand, in 2013 and they have been a hit ever since. I personally worked at the main entrance of Disney's Magic Kingdom and it was much easier and quicker for the guest to enter the theme park with their band rather than an actual ticket. Those guests with wristbands already had them out and were ready to tap the band and touch their finger on the glass. Versus other folks where the parents had the ticket cards for their whole party and once they got to the entrance they had to look for the tickets, pass them out to their kids, and then collect them from everyone once they entered the park. Not to mention, they would have to pass the tickets back out o everyone if they are going to use a FastPass for one of the rides. RFID systems are not new to the industry, as they have actually been used for hotel key cards for many years, however, now they have given them a better use. RFID wristband users may use their band to enter theme parks, hotel rooms, and music festivals, and they can use them as a credit card to pay for things on the property. It's a huge advantage to use these wristbands because it is much easier to wear a band than having to carry around a room card, ticket and a credit card, especially at theme parks o
glope143

Can Disney's Magic Bands be Hacked? - MouseChat.net - Orlando News & Reviews | Disney W... - 0 views

  • While it is still certainly possible to potentially clone a MagicBand (and thereby gain access to protected resources by impersonating the original band holder), the fact that the band operates on the 2.4 GHZ frequency inherently presents some challenges to any would-be malicious users. Admission to the parks is fairly expensive (Fig. 5) and the cost of the hardware required to conduct such a cloning attack far exceeds the cost of a legitimate day pass. For the attack to even be considered economical, the malicious user must clone many passes over time.
    • glope143
       
      This paragraph brings up an interesting point when it comes to the security of Disney's RFID MagicBands. The primary information on the Band itself that could be most "easily" accessed if cloned is a ticketed theme park entrance. The author believes the chances of this happening are slim to none given the amount of theme park entrances that would needed to be stolen in order to justify the cost of expensive RFID cloning hardware. For arguments sake, should a hacker clone a MagicBands individual RFID code there are still a variety of hurdles to cross before being able to walk away unnoticed. Since every RFID code is individualized, should the Band that was hacked enter the the theme park prior to the duplicate, the duplicate will be stopped and questioned by security. There are also bio-metric scanners in the front of each entrance that require the scanned fingerprint to match that on file. Should the fingerprint scanner fail, a cast member with access to the original MagicBand owner's photograph will deem the duplicate band a fraud.
  • Part of the MagicBand system allows guests to make purchases with the band at specific registers provided they have tied a credit/debit card to their account via an external process. This can be seen as a very big convenience to guests who do not wish to continually use their cards to make purchases while in the parks, or for those who find themselves wishing to buy merchandise when they had not initially anticipated in doing so and do not have their wallet/purse/money clip in their possession. Yet in order to make purchases, a user must first swipe their band against a specially designed reader (Fig. 6) and subsequently enter a matching PIN number. Even if our malicious user had an RFID token that was a working clone of a legitimate one, it is somewhat unlikely he would be able to successfully guess the matching PIN number within a reasonable number of tries in one sitting before the cashier would begin to get suspicious.
    • glope143
       
      One of Disney's star features for their MagicBands is the ability to go hands-free throughout their vacation by having everything necessary stored on one device, including credit card information. This gives guests the ability to make purchases across the Resort without the additional moral barrier of having to remove their wallet from their purse or pocket. Should a MagicBand be misplaced, or duplicated as in the context of this article, a four digit code is still required to make purchases with the credit card on file. This code is not available for viewing on the band and cannot be changed though any means besides visiting the front desk with property identification.
  • While multifactor authentication certainly adds to the security of the system in a significant way, biometric  hardware is not flawlessly reliable. Florida is a rather humid place [5] which inevitably affects the performance of sensitive electronic hardware like fingerprint readers. To address this issue and counteract the likelihood of the system presenting users with false negatives, it would be fair to assume that the fingerprint readers themselves are configured to fail open (ie, when in doubt, allow entry). This gives malicious users the potential benefit of knowing that they merely need to intentionally cause the reader to malfunction to be granted access. Social engineering could also potentially play a factor in the exploitation of the MagicBand system by using Disney’s own customer-service policy against itself. Suppose our malicious user is successfully stopped dead in his tracks at the gate. He has been beaten to the entry gate by his victims and has lost the calibration race; there is no hope the machine will accept his cloned band. Yet he scans it anyway, and is denied access immediately. He knows he will not gain entry, but he continues to scan it. The employees at the gate attempt to help him, scanning his band for him, fiddling with the machine, etc, all to no avail. Yet a large line is beginning to form behind him.
    • glope143
       
      This article does a great job at playing devil's advocate in the situation of MagicBand cloning and creates a sound argument at what could happen should a hacker attempt to enter a Disney park with a previously used RFID code. As someone to frequently visit's the Disney theme parks, I would not be surprised if a cast member simply waved a guest through in order to avoid a line back up, especially during peak season times.
  • ...1 more annotation...
  • Despite the inherent arms-race between malicious users and system security mechanisms, overall the MagicBand system seems to hold up under scrutiny and is fairly well designed. The high cost of the hardware required to compromise the system via an RFID cloning attack combined with the multifactor authentication process provides sufficient layers of systematic defenses; even the most judicious adversaries may still fail to successfully thwart system security.
LU DENG

Green Technology: Green Technology for Hotels - 1 views

  • In the light of the recent Copenhagen Climate Change Conference, savvy hoteliers are accordingly adopting the latest green gadgets and waste reduction techniques to stay ahead of the game. 
  • Hotel architecture has also undergone something of a transformation and many new green hotel developments are being designed to fit in with the local landscape. Energy reducing technology applied at the build stage can often make significant energy savings by the use of green roofing and building materials and energy reducing technology.
  • bio fuel heating
  • ...7 more annotations...
  • recycled water
  • ozone
  • in the form of card key switches for electricity and air conditioning, linen cards for re-using towels and sheets and motion sensors for electricity in public areas
  • over recent years are installing energy efficient fixtures and fittings for bathroom taps, shower heads and sanitary ware.
  • Of course green measures don’t have to cost the earth.
  • Further cost effective measures can be applied when it comes to guest activities
  • So even if you’re operating on a much smaller scale than the big chains, it’s worth adopting a green technology policy to suit your budget.
  •  
    In this article it discussed the main green technologies used for hotel chains and independent hotel owners. In a bid to reduce carbon emissions ahead of possible future legislation, many hotels are adopting strategies to comply with stringent energy guidelines. Large hotel chais are making sure they go extra miles to ensure their green credentials are noticed. Green consultants and architects are employed and eco-friendly strategy for sustainable technologies are rolled out at the entire hotel groups.  Hotel architecture transform to more new green hotel developments which more fit in  with the local landscape as well as energy reducing technology apply for the roofing and building materials. Bio fuel heating replace for diesel and recycled water being used to irrigate hotel grounds. Some hotels are using ozone instead of chlorine in the pools. Other green energy management systems has become increasingly common. Green gadgets are proving a cost effective choice and can also reduce the impact of heavy guest usage on resources.Many Chins are minimizing waste by avoiding over-paced products and asking to deliver minimal wrapping.  Further cost effective measures can be applied to guest activities. They promote local restaurants and attractions within walking distance or only a short care journey away. Bicycles are offered for guests or endorse local tour firms which save on multiple car journeys.  Eco-friendly measures and green technology as part of hotel's general philosophy are well accepted. It also helps to ensure future goodwill and increase occupancy rates. It worth adopting a green technology policy to suit a hotel budget.
  •  
    Through the article, I found that more and more companies and customers concern about green technology and it has became a heated issue for hotel chains and independent hotel owners. Then why do we need green technology in hotel industry? The answers varies: the general one could be that we need a green world and we should reduce the burden of our environment; for customers, I think we should try to protect the place that provides us beautiful view and nice mood and to make it more comfortable to live in; for hoteliers, building and operating hotels means more saving on energy, more profit,and higher reputation. Even through we have different points of view, we can work on the same theme. Then the problem came in: how to build and operate a green hotel. The author of this article gave me some ideas and I am sure green technology can be everywhere. For instance, large hotel chains can employ green consultants and architect and even launch test sites where they can assess the effectiveness of their green strategy. Professional architects can customize their design to fit the local landscape. From the beginning we can have the green roofing and building materials which can benefit us a lot later. The facilities and operation system can be energy saving by focusing on every detail such as the recycled water and bio fuel heating.  Besides in room technology can be green too. Hoteliers can also try to plan some actives that are environmental friendly for their guests.  Green technology can be applied to every step of building and operating hotels.It is meaningful for hoteliers to focus on the green theme. 
Hanlu Hu

E-Commerce for the Hospitality Industry | The Moscow Times - 6 views

  • E-commerce has been defined as "the buying and selling of products and services by businesses and consumers over the Internet."
  • Accelerating Internet usage worldwide The Internet is the lowest cost hotel-booking channel Most travelers research hotel reservations on the Internet Social media and online hotel reviews are an increasingly important decision factor The web is the preferred media source for travel information, favored 17:1 over television and 6:1 over newspapers and magazines.
  • Adding real time search functionality to your site, capability to generate user reviews, launching contests helps to build fresh content and quality links
  • ...9 more annotations...
  • Heavy graphics, animation and flash demos cause your site to perform slowly. Sites that are built keeping these guidelines in mind will deliver better user experiences, will perform better on search engines, and ultimately drive higher ROI.
  • As things stand now, mobile queries represent about 10% of all queries made on Google. People are using mobile devices to conduct searches, as well as share content, connect with friends and browse the web
  • Embracing social media. 93 percent of social media users expect companies to have a social presence. 85 percent of social media users want companies to interact with them on social sites. A well-planned social initiative can turn fans into brand evangelists.
  • The Internet has consolidated itself as a very powerful platform that has changed the way we communicate, and the way we do business.
  • The growing importance of e-commerce in the modern hospitality industry has created an urgent need for simple solutions to manage companies' online presence. Now that each hotel is involved in e-commerce, why is hotel e-commerce so important today?
  • We forget that the human brain can only consume limited information. It is important to take a holistic approach and prioritize information. Good web site architecture and organized content improves site usability and its efficiency when used with search engines.
    • yan xie
       
      It is true that we always forge how many information the human brain will take at once. Although the e-commerce is the good way for customers to know the new products and new service from the hotels, sometimes the hotels provide so much information to customers. It lets customers confused and does not know what the specifice products can meet their requirements. And sometimes, they feel some hard to understand your service so that they give up hotels service or new products to choose the one they are familiar. So how to make e-commerce usability and efficiency is a new point, which the hospitality industry company need to consider.
  • make sure your ad groups are made up of tightly knit keyword themes and that those keywords are reflected in your ad copy; ensure that your landing pages clearly reflect the offer promoted in the ad copy and includes clear calls to action and conversion factors.
    • yan xie
       
      As the point two mentioned, the customers cannot get so many information at once, and they also cannot search lots of information at once. So the keyword themes is also another important thing for company to do the promotion and ads. This ads need to have the keywords to clearly reflect the offer promoted for customers. In this way, the customers will catch the information as possible as they can.
  • Top e-commerce sites are continually testing new things. It's the only way to achieve continual improvement.
    • yan xie
       
      To do the continually testing new things is always a best development way for the developing company. If the company cannot test the new things in their e-commerce sites and e-commerce process, the e-commerce of this company will be far away from other companies. Company need to have the innovation to make some new things for their e-commerce and do the test all the time to select the best way for the business and customers' expericence.
  • hospitality industry has always been among the first to capitalize on new technologies
  •  
    The hospitality industry along with the resourcefulness of the Internet has allowed the Russian hospitality industry to benefit and grow with the technology of e-commerce. E-commerce is defined as "the buying and selling of products and service by businesses and consumers over the Internet". This technology is significant due to its beneficial factors of lowering costs, accessibility, decision-making, and media exposure. As well, the article provides for methods and advice regards effective strategies to utilize the Internet. Primarily, the speed of the website's functionality is essential, along with providing compatibility of browsers, thus, allowing for a better experience for users. The information in the website should be efficient, allowing for real time search whether using a mobile phone or a computer. It was informative to read the multiple functionality, that social media is playing in the hospitality industry regards the exposure and marketability. E-commerce has change the market of goods and services, from a tangible experience to digital experience, through the use of online shopping estimated at $228 Billion in 2010, a third derived from the purchase of travel and flight websites, thus, demonstrating the importance of the Internet in relation to consumerism.
  • ...7 more comments...
  •  
    This article talks about why hotel E-commerce is essential today and how to go about having E-commerce work for your business/hotel. The article says, "The internet has consolidated itself as a very powerful platform that has changed he way we communicate, and the way we do business." This is the reason why businesses need to utilize the internet. According to the article these are the reasons that hotel e-commerce is important today: the internet is being used worldwide, the internet is the lowest cost hotel-booking medium, the internet is used, by travelers, to research hotels and their reservations, the internet is the home of social media and hotel reviews and the internet is preferred 17:1 over television and 6:1 over newspapers and magazines for travel information. It would be at a hotel's detriment if they do not utilize the internet and e-commerce. It isn't enough to use e-commerce for business but there must be an upkeep. It is extremely beneficial to research or monitor how customers and potential consumers are seeking information and what attracts them to a site. According to the article, e-commerce strategies that would 'help get the best from the internet world' are: 1. Search-friendly website design 2. Improving Conversion and Usability 3. Paid Search 4. Real time Search 5. Mobile Device Market 6. Social Media 7. Testing
  •  
    This article mentioned why the ecommerce important for the hospitality industry. And also there are more things they hospitality industry companies need to know. Although the e-commerce is the good way for customers to know the new products and new service from the hotels, sometimes the hotels provide so much information to customers. It lets customers confused and does not know what the specific products can meet their requirements. And sometimes, they feel some hard to understand your service so that they give up hotels service or new products to choose the one they are familiar. So how to make e-commerce usability and efficiency is a new point, which the hospitality industry company need to consider. As the point two mentioned, the customers cannot get so many information at once, and they cannot search lots of information at once. So the keyword themes is also another important thing for company to do the promotion and ads. This ads need to have the keywords to clearly reflect the offer promoted for customers. In this way, the customers will catch the information as possible as they can. It is true that we always forge how many information the human brain will take at once. To do the continually testing new things is always a best development way for the developing company. If the company cannot test the new things in their e-commerce sites and e-commerce process, the e-commerce of this company will be far away from other companies. Company need to have the innovation to make some new things for their e-commerce and do the test all the time to select the best way for the business and customers' experience.
  •  
    This article discusses about the application of e-commerce in hospitality industry. Internet has become a very powerful tool for customers when they are planing their travels. As the same time, it has become an important media for hotelierss to improve their businesses. Internet can provider a lot of online sources to customers when they make any dicisions. And how to make your web site become more competitive and attract more customers is the topic of this article. First of all, a good design for the web site is the most important thing for hotelierss. And the download speed is the basic factor. Quick download speed brings a good experience to users, and improves the ranking in organic search. Secondly, improving usability needs to be focused on by hotelierss. Large imformation may not be took in by users. You need to make your customers seethe most important information first. In other word, you need to prioritize your web site and make the imformation more understood. Paid search and real time search are also focused on by the author. Sometimes, paid search can make your hotel more compelling on the search engine. And some tips have been given in this articel to help the hotelierss to maximize conversions. Real time search is similar with paid search, and it needs compelling fresh content and quality incoming links on the web site. Maps, photo galleries, videos and press releases are creative ways to distrivute content on different channels. With more mobiles customers using, mobile represent about 10% of all queries make on Google. Hotels can exand the mobile market and improve the download speed of their site by avoid heavy graphics and flash, making their site is mobile compatible. Social media is in the same condition with mobile. Customers need more connections on social sites, so they want companies to interact with them through the social media. The last point is testing. Every new thing needs a lot of tests. It can provides changes and improvement for
  •  
    The article discusses power of internet and how different it is from magazine and television ads. "In terms of time your travel websites are available for are accessible for a longer period of time, the flexibility that the content can be changed without asking someone,if you have a content management system." Also travel websites will help your business potentially reach a wider audience. Another big advantage of having a travel website is it's availability even when your business is closed or no one is available to answer your phone. Everyone knows that there are so many time zones, and the visitors can come from any part of the world. So having a travel websites gives your travel business visibility for all 365 days of year 24x7.
  •  
    In hospitality industry, customers are constantly seeking new sources of information to help them make decisions before purchasing services. E-commerce in hospitality industry is about the online buying and selling services. And it's become such an important source for the company and customer. Hospitality businesses are all involved in the trend. Smart hoteliers need to keep a sharp focus on the fundamental shift in ways customers are seeking information and channels that drive maximum return on investment. This article listed several basic e-commerce strategies that will help hoteliers to get the best from the Internet world.
  •  
    As new technological advances are being made, the hospitality industry has always been among the first to capitalize on new technologies. The term e-commerce has been defined as the buying and selling of products and services by businesses and consumers over the internet. Now that hotels are involved directly with e-commerce it becomes even more important today because of the accelerating internet usage worldwide,the internet is still the lowest cost channel for booking, many travelers make their travel decisions via the internet. Embracing social media, 93% of social media users expect companies to have a social presence and 85% of social media users want comoanies to interact with them on social sites. A well-planned social iniative can turn fans into brand evangelists. This article dealt mainly with a brief introduction of what e-commerce is in terms of its defining and what it means to the hospitality industry. With more and more people utilizing the internet each day, the potential to have a person book a hotel room greatly increases. Several search engines have advertisements relating to many hotel companies offering specials and customers will see these ads and book. With more technological advances bound to come into play, its only a matter of time before the practice of e-commerce is taken to another level.
  •  
    Over the last decade the population of Internet users has increased rapidly. The hospitality industry has always been among the first to capitalize on new technologies. E-commerce has been defined as "the buying and selling of products and services by businesses and consumers over the Internet." With hotel e-commerce, the landscape of the hospitality industry is forever changed. Online sales are an important part of the business. The growing importance of e-commerce in the modern hospitality industry has created an urgent need for simple solutions to manage companies' online presence. Now that each hotel is involved in e-commerce, reasons why is hotel e-commerce so important today may because the accelerating internet usage worldwide, the Internet is the lowest cost hotel-booking channel, and social media and online hotel reviews are an increasingly important decision factor.
  •  
    E-commerce has become more and more important in our daily life, because many customers today prefer to use internet to help them make decisions. In hospitality industry, e-commerce also plays an important role, as internet is a very cheap and convenient booking channel and many people use the internet intensively. There are many e-commerce strategies for hoteliers, such as making friendly web site design, embracing social media, etc. As e-commerce has so many advantages, I think e-commerce is an opportunity for hoteliers to grasp. It is important for hoteliers to use different strategies to get the best from the internet world.
  •  
        This article introduced the function of ecommerce and the ecommerce effect for the hospitality industry. The author listed some important reasons about why hotel ecommerce is so important:1)Accelerating Internet usage worldwide.2)The Internet is the lowest cost hotel-booking channel. 3) Most travelers research hotel reservations on the Internet. 4)Social media and online hotel reviews are an increasingly important decision factor. 5) The web is the preferred media source for travel information, favored 17:1 over television and 6:1 over newspapers and magazines. This article also listed some basic e-commerce strategies that will help hoteliers to take advantage of ecommerce from the Internet world. 1) Search-friendly web site design.2) Improve conversion and usability 3) Paid search. 4) Real time search - natural ranking.5) Mobile.6) Embracing social media. 7) Test, test, test. Top e-commerce sites are continually testing new things.      In a summary, the author suggest smart hoteliers need to keep a sharp focus on the fundamental shift in ways customers are seeking information and channels that drive maximum return on investment. Moreover, hoteliers have to constantly learn and look for ways to harness the power of new developments and trends.
berkley7

Accounting and Bookkeeping for the Tourism Industry - 0 views

  • Just as the history of the tourism and hotel industry has grown and evolved into the mega economic force it is today, so has the bookkeeping necessary grown into a mega accounting career that the tourism business could not live without.
  • Opportunities working in the accounting services of major tourism theme parks and related companies may include professional and managerial roles in Financial Analysis, Planning Operations, Auditing, Tax preparation and Contract Reporting. To advance into tourism management training for upper corporate managerial level you would require knowledge in of these areas: Cash-flow Operation & Cost Budget Pensions Foreign Currency Accounting System Integrity Accounting & Reporting Standards
  • The career incentives of all bookkeeping and accounting positions within  tourism and especially the major theme park resort industry are immense.  You have a career length opportunity for travel to exotic locations and if desired, working and living abroad.  The world of tourism, theme parks and resorts is always growing and consequently your work environment’s aspects grow with it.
  • ...2 more annotations...
  • Basic accounting training is still the obvious first step, even starting with career college based diplomas.
  • Avail yourself of basic certification, familiarize yourself with quality bookkeeping and accounting software, and climb aboard the hospitality and tourism career train!
  •  
    Module 8: "Everything in the business world is about the bottom line, and the accounting department of an organization is the keeper of that bottom line's flame." The following article, Accounting and Bookkeeping For The Tourism Industry gives and inside look and new perspective into the accounting and bookkeeping within the hospitality and tourism industry. The following are a few topics that are required in order to successfully run financial aspects within the travel industry; cash-flow, operation & cost budget, pensions, foreign currency, accounting system integrity and accounting & reporting standards. I was interested to read all of the possible job opportunities that are available in accounting and booking sides of the travel industry; for example - opportunities to travel to exotic locations, work/live abroad, possible events, etc. It is clear to read that employees in both accounting and booking are vital today and their role continues to play a major role in the overall success of the industry. "Just as the history of the tourism and hotel industry has grown and evolved into the mega economic force it is today, so has the bookkeeping necessary grown into a mega accounting career that the tourism business could not live without."
kpony001

Japan theme park to replace a third of staff with robots - Nikkei Asian Review - 0 views

  • Japanese travel agency and resort operator H.I.S. plans to cut the number of workers at its Huis Ten Bosch amusement park by a third in three years
  • About 1,200 full-time and part-time employees currently work at the Dutch-themed Huis Ten Bosch in Nagasaki Prefecture.
  • The displaced workers "will be reassigned to growing businesses within the group,"
  • ...9 more annotations...
  • The company is counting on robots and the "internet of things" to pick up the slack. It has already introduced about 250 robots at the park and a neighboring Henn na Hotel
  • It also is running a pilot program to automatically monitor and collect garbage at the park.
  • There are more than 200 robots at the Henn na Hotel there, handling a variety of tasks from checking in customers to cleaning and landscaping. The entire 144-room facility requires just seven human employees, just a quarter of a regular hotel its size.
  • "We will introduce customer service robots at the park in a few months
  • He is also trying out an electronic payment system
  • "We will turn the park cashless in a year,"
  • this would "reduce the number of cashiers and wait times."
  • H.I.S. is adding another wing to the hotel by the end of the year, which will be equipped with film-like solar cells and plant-based storage batteries.
  • completely energy-independent, so that the company will pay nothing for its heat and electricity -- two major costs for any hotel.
  •  
    H.I.S., a Japanese travel agency, cut the amount of human workers at its Huis Ten Bosch amusement park, and its neighboring hotel, Henn na Hotel, significantly wherein only 1,200 workers still labor at the park while the others will be reassigned to other branches within the group. Instead of human workers, H.I.S. has replaced with with robots that handle a wide variety of tasks severely limiting the amount of employees that have to work there. Among the tasks that they accomplish, there is a program which collects garbage in the park, as well as cleaning and landscaping. H.I.S. also plans to add customer service robots, an electronic payment system (hoping to go "cashless" in the future), as well as a new wing to the hotel, that will be an energy-independent generator made from film-like solar cells and plant-based storage batteries.
lavendersheshe

Cybercriminals are capitalizing on coronavirus fears, security firm warns - CBS News - 0 views

  • A leading cyber security firm says criminals and a group affiliated with China are capitalizing on growing fears over the coronavirus, leading to a spike in malicious online activity.
  • "They've been sending people emails to prey on people's fears and open attachments
    • lavendersheshe
       
      It is important to be careful on opening suspicious emails and rely on watching the news to learn about the coronavirus updates. Opening such emails and downloading attachments can launch a harmful virus into your system and lead to your computer being hacked
  • China-based adversary known as PIRATE PANDA uses major news events as a lure to implant malware that allows remote access to a victim's computer network
  • ...3 more annotations...
  • Another group, identified by CrowdStrike as MUMMY SPIDER, is using the coronavirus theme in an "email thread-hijacking technique" that "ultimately led victims to download malware
  • The security firm said the strategy can be used to steal financial information or login credentials, and expanded to other targets
  • CrowdStrike also reported a surge in queries from companies who anticipate employees will work from home over the next three months, which can leave company data more vulnerable
    • lavendersheshe
       
      If employees work from home then an organization has less control over the security of online systems and exposes the company to more risk.
  •  
    Cybercrime has been on the rise since the outbreak of the coronavirus and hackers are capitalizing on the fact that people are now more concerned about protecting themselves and their loved ones. It is important to be more aware now as an organization in making sure that employees are informed on safety measures on using systems when there at home, using the needed resources in increasing cyber security and backing up important information.
lianettfernandez

(PDF) The Digital Disruption of Virtual Reality and the Future of the Steel Roller Coas... - 0 views

  •  
    This article deals with virtual reality and how it is impacting the future of the steel coaster. "While VR product development and integration strategies are still in the early stages, as it currently stands, VR is identified as a key role player and complementary technology for further consideration in the roller coaster industry going forward." "With leisure experiences such as amusement and theme parks attracting both domestic and international tourists, and tourists being a highly sought-after commodity capable of turning almost any tourism destination and its attractions into thriving exports (Louw, 2017)" "Furthermore, the US attractions industry grew at nearly twice the rate of the overall US economy and over a timeframe of seven years (2004 - 2011), the impact of attractions grew 50%, with an average growth rate of 6% per annum (Oxford Economics, 2013)" 'This implies that there is not much of a new experience on offer for visitors who have already mustered the courage to conquer these rides which may prove to be cumbersome for park management as far as visitor attendance is concerned and, especially, as far as attracting return visitors is concerned. " "Google Trends indicates a steady increase for the search term "Virtual Reality" over the past 5 years, with a notable spike occurring during 2016 (Google Trends, n.d.)" "With the introduction of VR, however, existing roller coasters and their infrastructure can be revitalised at a fraction of the cost of a complete rebuild by introducing a digital experience overlay (Louw, 2017a:135)" "Naturally, future work could include gaining a better understanding of how VR additions to existing roller coasters affect park visitor numbers with prior studies having indicated positive results of introducing new attractions lasting up to 2 years (Cornelis, 2010)."
robfitzpatrick

The GDS=Good, Darn Sense | TravelDailyNews International - 1 views

  • by focusing primarily on increasing their direct bookings
  • Today, hoteliers
  • GDS
  • ...41 more annotations...
  • bring in high-value, corporate guests or other guests who decide to book with travel agents?
  • been overlooked by many hoteliers, the GDS is still a very viable booking channel
  • hoteliers
  • put
  • on the back-burner
  • GDS
  • when
  • success of the online channel.
  • The use of travel agents is, once again, on the rise -
  • now highly valued
  • expertise
  • ability to build complex, multi-stop itineraries quickly, affordably and with little fuss
  • appeal to the luxury segment
  • best possible experience
  • r.”
  • taking home anything less than 100% of the revenue from each booking has become unacceptable,
  • here is a fee associated
  • effective distribution channels just because they have a cost of acquisition
  • they eliminate
  • smaller percentage than what most hotels pay in commissions to the top OTAs.
  • you still use them
  • about the OTAs
  • gripe
  • and pay the high commissio
  • you know it works.
  • GDS
  • opportunity
  • corporate bookings!
  • bulk
  • ravel agents,
  • visibility
  • cost of acquisition of a booking from the GDS/travel agents is lower (than the OTAs)
  • visibility
  • o a whole new segment of travelers: corporate and/or luxury travelers.
  • leisure travelers
  • book
  • corporate travelers are less concerned about the rate
  • primarily on price
  • business travelers typically spend more money on-site
  • break-even on GDS bookings because the higher room rates PLUS the ancillary revenues
  • GDS is, once again, a viable distribution channel for your property
  •  
    The article's main point ties into the third question on this week's discussion: is there a need for the GDS today? Hoteliers have recently been focusing on the OTA sales channel, which leads them to ignore their high-value, corporate guests, and guests who like to use traditional travel agents. The main reason for this is because hoteliers do not want to pay the fees associated with GDS's; however, they are still paying commission fees to OTAs. On average, hotels pay a 20% fee to a GDS when a room is booked, which is typically less than what is paid in commissions to the top OTAs. So why do they still use OTAs and pay the fees? Because they work, and GDS's work also. By eliminating a tried and true method such as the GDS, you are shooting yourself in the foot by getting rid of an effective channel that was bringing in revenue. The author argues that a GDS is still useful in creating more visibility and increased revenues from bulk bookings, travel agents, and especially from corporate and luxury travelers. Corporate and luxury travelers are less concerned about price and typically pay higher rates. They also spend more on ancillary charges in the hotel, which leads to recouping some of that money spent on fees. Given this perspective, I would agree with the points made in the article and how the GDS is still a viable system to be used today. It is especially important to gain exposure to corporate travelers, which is a big market that you don't want to leave untapped.
yijingyang

4 Ways to Leverage Virtual Event Design to Increase Engagement - 0 views

  • High production value — including quality event design — is incredibly important when it comes to matching live engagement online, which almost half of eventprofs struggle with when sourcing virtual tech.
  • it will be essential for planners to turn to hybrid formats and incorporate a virtual component to their live events for as long as restrictions and uncertainty exist (and probably even after).
  • Online events come with their own challenges, including engagement opportunities and pricing.
  • ...4 more annotations...
  • Embed Speakers Within Dynamic Presentations
  • Use a Strong Visual Theme to Reinforce Your Narrative
  • Use Backdrops to Support Cohesion
  • Create 3D Booth Visualizations
  •  
    Virtual events have become more and more common, and it will be essential for planers to turn to hybrid formats. The biggest two challenges of online events are engagement opportunities and pricing. By using backdrops, strong visual theme, embed speakers, and 3D booth visualizations can help planner improve their online events.
rhera004

9 Event Management Software That Will Make You a Rockstar - 2 views

  • Event organizers are planners to the core. If you’re an event organizer, you likely have a unique gift of being able to see both the big picture as well as the unique steps and resources needed to get to that vision.
  • Now that we’ve given you a high-level overview of the most popular event management software, you can confidently decide which options to explore. Keep in mind that it’s not about which software we say is best, it’s about what works best with your personal style. After all, the right tool could very well turn you into a rockstar event organizer.
  • Trello
  • ...40 more annotations...
  • you need event management software that can save you time, keep you organized, and take care of every detail of your event
  • There is a ton of event planning software on the market
  • Organizers' Favorite Event Management Software
  • Eventbrite This is a popular ticketing solution for events ranging from small meetups to large concerts. The system is customizable and allows people to register from their phones. You can use it to send email confirmations and reminders.
  • Whova (All-in-One Event Management Software)
  • Whova all-in-one event management software enables you to seamlessly manage your event from beginning to end within one system. It provides flexibility to opt in/out of certain functionalities according to your needs
  • it can help with event registration, event marketing, attendee engagement through the conference app, event website creation and agenda management, attendee check-in, name badge generation, and more
  • There are many platforms that help you collect and display tweets about your event on a big screen in real time. One of the first social media walls, Everwall (formerly Tweetwall) gets posts on displays quickly and also provides extensive moderation, customization, and advertising options.
  • Event management software is an event planner's best friend
  • It has a strong visual interface, simple usability, and collaboration features.
  • OpenConf
  • OpenConf is a conference management software used by many academic conferences. It allows organizers to call for paper submissions, build peer-review process, and approve and publish content.
  • Users can search session information with built-in search functionality. OpenConf provides a website builder and online registration as well.
  • Boomset
  • Boomset provides check-in, on-demand badge printing and guest list management system. It allows facial recognition check-in and tracking attendees with RFID-enabled wristbands. Using badges and wristbands, attendees can even purchase merchandise, meals, drinks during events.
  • Everwall
  • This is a project management software
  • WordPress Theme
  • Slido
  • It enables users to crowdsource top questions in order to drive meaningful conversations.
  • WordPress is a popular content management system used by over 80 million websites and fully customizable thanks to many themes and plugins.
  • Last updated: June 1st, 2021
  • 10 most stressful jobs
  • , so you can streamline your event to stay more productive and generate more revenue.
  • 9 best event management software
  • As you may still be unsure whether your next event will be virtual or in-person,
  • Start by prioritizing your needs.
  • obile-friendly?
  • m
  • some organizers think the fee is a bit high.
  • Whova
  • The Whova app has the highest ratings in app stores among all event apps and offers customers many time-saving tools.
  • research heavy academic conference
  • isn't currently accessible on mobile,
  • facial recognition check-in, organizers can also track attendees with RFID-enabled wristbands.
  • popular resource for team communication
  • If you're into the 'to-do', 'doing' and 'done' task management approach,
  • no master calendar view
  • Wix is a general website builder, not an event planning software, but there are a few built-in themes for event websites.
  • live polling tool,
  •  
    The software listed in this article will help with productivity of an event or project.
  • ...1 more comment...
  •  
    This article talks about eight-event planning management softwares that will help event planners perform like rock stars. No matter how talented a person may be it is not easy to remember everything and be able to perform at high levels without the assistance of special software. The article has helped streamlined the best event planning softwares to narrow down the best for work for each consumer. Following are a few discussed in the article: o Google drive - By using Google Drive's documents, folders, and spreadsheets it can help manage and collaborate on content and ideas. o Whova Event Management - can help manage an event in one place. Significantly boosts attendee engagement and networking, which results in winning the best Event Technology Award 2016. o Asana - Has a great smartphone app, in addition very helpful for both the big picture task management view, as well as narrowing in on the detail. o Allseated - Good for planning weddings, helps design floor plans, seating arrangements, manage the guest list, etc. Essentially, after reviewing all the software's it would be important for the event manager to pick the best one to fit their specific job tasks and personal preferences.
  •  
    With the continuous developments in technology and its adoption in the hospitality industry, businesses are increasingly adopting event management software to enhance their performance and performance. This article looks at eight of the leading event management software that businesses can choose from. The article is a great read to all individuals in the event management business.
  •  
    9 Event Planning Software tools- While this page does point out benefits of other event planning software its basically a Whova ad.
sherylehlers

Hospitality Marketing: The Complete Guide in 2023 [Updated] - 0 views

  • Hospitality marketing is the process of promoting your hospitality business with the intent of drawing in more customers
  • Hotels, motels, restaurants, resorts, and theme parks need customer loyalty and social proof to be successful. In addition, with the drop in market size between 2019-2022, you’ll need to work even harder to be profitable in the hospitality industry. Therefore hospitality marketing is vital.
  • hatbots can be used to add an extra layer of interaction between you and your customers, helping them to make a booking or reservation and answering their questions
  • ...15 more annotations...
  • Augmented reality
  • User-generated content is content created by online users that they then share and can take the form of endorsements, comments, forums, blog entries, social publishing, etc.
  • voice activation among the younger generation of Web users represents a significant opportunity for the hospitality industry.
  • influencer marketing, a digital take on traditional word-of-mouth advertising, assists hotels in building their brands and attracting direct bookings.
  • One way to get strong returns and a steady stream of repeat customers is to collect analytics from online customer testimonials on review websites. This will give you a lot of information about your customers’ preferences, ideas for how to improve your business, and signs of future sales.
  • Personalized marketing allows businesses to send tailored content to their target clients by utilizing automated technologies and data collection
  • computer technology, alters a person’s perception of their immediate surroundings.
  • Hospitality companies in the travel industry can use video marketing to interact with their target market by posting videos on Facebook Live, Instagram, Snapchat, Discord, Reddit, and YouTube.
  • Content marketing aims to draw in customers by providing them with useful, almost always free, resources to provide them with value and sway their decision-making in your favor.
  • Remarketing, a powerful marketing strategy, includes targeting potential customers who have previously visited your website or expressed interest in your services.
  • Video marketing has evolved into an important component of many advertising campaigns
  • you can showcase many incredible experiences through video.
  • Marriott was able to demonstrate what guests could expect from their hotel stays while also highlighting the distinctive aspects of its brand personality
  • content doesn’t have to be text-based to be effective. As such, podcasts have grown in popularity in recent years, particularly among consumers who do not have the time to watch a video or read an article.
  • hospitality marketing is a very challenging thing to get right, and it can be time-consuming
  •  
    Hospitality Marketing is a vital part of promoting your hotel, restaurant, theme park, resort, etc. To continue to gain more customers or keep the ones you currently have you will need to consider implementing some of these marketing strategies. There are six hospitality marketing strategies outlined in this article so look and see which one is right for your business. They include experiential marketing, personalization marketing, influencer marketing, video marketing, content marketing, and remarketing.
Yichen Yang

Online Reservations Streamline Event Planning for Iconic Hotel - 1 views

  • In order to streamline and simplify event planning for meeting professionals working with their hotel, The Red Lion Hotel on the River - Jantzen Beach has implemented the GroupMAX online reservation system from Passkey.
  • Planners that choose Red Lion Hotel on the River for their event will be equipped with a powerful set of tools that include various templates and themes, libraries, bundles and customized event websites
  • The booking process for each event also includes a dedicated social network, which helps drive attendance and extend the event lifecycle, allowing attendees to connect before, during and after the event. An event-centric social networking option dramatically boosts the perceived value of the event.
  • ...1 more annotation...
  • While guests enjoy the convenience of online booking and networking, meeting planners can track the progress of their events via their own set of online dashboards that provide automated email alerts and other tools helping to mitigate the difficulties of managing room blocks and bookings.
  •  
    According to the article, the Red Lion Hotel on the River - Jantzen Beach has implemented the GroupMAX online reservation system in order to streamline and simplify event planning for meeting professionals. Planners that choose Red Lion Hotel on the River for their event will be equipped with a powerful set of tools that include various templates and themes, libraries, bundles and customized event websites. The booking process for each event also includes a dedicated social network, which helps drive attendance and extend the event lifecycle, allowing attendees to connect before, during and after the event. An event-centric social networking option dramatically boosts the perceived value of the event. While guests enjoy the convenience of online booking and networking, meeting planners can track the progress of their events via their own set of online dashboards that provide automated email alerts and other tools helping to mitigate the difficulties of managing room blocks and bookings.
  •  
    The Red Lion Hotel has implemented the GroupMAX online reservation system to streamline and simplify the event planning. For hosting the events and also using the related facilities, Red Lion has became the convention destination. Now GroupMAX may combine the housing management, communications, booking processes and logistics together and working with the hotel. Red Lion has a lot of powerful tools to guarantee the event. Also, the mobile version of booking website can be accessed from other mobile devices. Booking process for each event is more like a social network. The event will present the value. Meeting planners will track the progress of the events through the dashboards that provide automated email alerts. Those things all make sure the events going smoothly.
Chi Zhang

Online Marketing Strategy for Hospitality Industry - Educate Your Life | Educate Your Life - 0 views

  • To increase the Customer interaction and the engagement on the online world
  • To acquire New potential Customers
  • To Drive more traffic to the corporate website
  • ...3 more annotations...
  • Facebook gives a greater ability to expand awareness through news feeds
  • to be successful social media demands high levels of participation, which means the time of the person who works on that project of increasing social media business opportunities.
  • Represent on all the best online marketing platforms and get involved in the forums and start talking about the hotel and its products and special offers.
  •  
    We think of our offline lives as distinct from our online presence, but social media is real life. Look no further than the hotels you stay in, the restaurants where you dine, the airlines you fly on and the theme parks you take your family to for proof. More often than not, there's a Twitter and Facebook account behind the venue in question. Because social media is a platform for the customer's voice - and that voice can be heard by anyone in the world - the hospitality industry as a whole has embraced social media in a huge way. Hospitality businesses of all sizes - from the biggest hotel chain to the little neighborhood cafe - have found their own unique way to harness the power of Facebook and the distribution possibilities made available via Twitter.
Paulette Grant

Disney Taps Contactless and NFC Technology as it Seeks to Connect Customers to Its Fant... - 0 views

  • Perhaps most valuable for Disney is the personal information it hopes to collect from use of the wristbands and from the Web site and app, on an opt-in basis. Personal information could be encoded on the chip of the MagicBands, allowing, for example, Disney employees to greet young visitors by name, according to published reports. The costumed employees might have a hidden contactless reader, though the bands reportedly will store “no personal identifiable information,” Disney reportedly said.
  •  
    The article highlights the dramatic change that Disney will effect to increase customer service at the theme park using the Near- Field Communication technology (NFC). This technology which is presently been use by hospitality firms and other industries will allow Disney to eliminate the need for room keys, credit cards, and paper tickets. Customers will be given a wrist band which will be tied to the Disney websites and all accounts numbers and IDs created on the website will be embedded in a chip that is also embedded in that wrist band. All you will need to do is just give it a tap and boom! You are given access to rides, movies, restaurants, kiosks and other attractions within the park. According to the report this saves customers and Disney tremendous amount of time but the real deal behind this is to gather more personal data about customers, and track all the activities you engaged in plus the things you bought. Personal information could be encoded in the wrist band so that an employee or even mickey mouse could greet you by name. All this technology sounds very good but what if I lost my wrist band and it gets in the hands of someone else. The article states that the wrist band can be remotely deactivated if lost or stolen. You and I know that when you having fun at Disney no one will be looking at their wrist every five minutes to see if a wrist band is still in place. If someone found my lost wristband and I notice two or three hours later who will be responsible for all these charges racked up by someone else? I really like this technology because I hate having to wait in long lines; anything that would make my life easier I will pay for it. Having said that I do believe that there are facets of this amazing technology that still needs to be tweaked.
1 - 20 of 108 Next › Last »
Showing 20 items per page