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Yanique Coach

Hospitality Accounting - Article Blast! Free Articles And Content For Reprint On Your W... - 0 views

www.articleblast.com/...Hospitality_Accounting

shared by Yanique Coach on 01 Mar 12 - No Cached
    • jessica carvalho
      jessica carvalho on 01 Mar 12
       
      This is a great article that has a lot to do with what one thinks a hospitality based operation might need in regards to having a cost evaluation to each department.
  • A hospitality accounting system must allow an independent evaluation of each operating department and its operating divisions. Costs directly traceable to a department or division are identified as direct costs.
  • Hospitality business operations, as well as others, are generally identified as having a number of different cyclical sales revenue cycles.
  • ...1 more annotation...
  • In manufacturing operations, all costs are generally assigned to products or product lines and identified as direct costs and indirect costs.
  • Yanique Coach on 15 Mar 12
     
    This article discusses four cyclical sales revenue cycles. First, the daily sales revenue that depends on meal periods in restaurants, second, weekly cycle where business travelers mostly uses hotels during the week, third, seasonal cycle, during vacation months and fourth, generalized business cycle. There is direct costs which refers to all materials and labor costs that are traced to the product and then there is indirect cost which refers to utilities, overhead,salaries etc. Managers review operating results to ensure that all departments provide sufficient income to cover total indirect costs for the overall hospitality operation and provide excess funds to meet the desired level of profit.
noreen1

The Property Management Puzzle | Top Stories | | Hospitality Magazine (HT) - 0 views

hospitalitytechnology.edgl.com/...roperty-Management-Puzzle87632

shared by noreen1 on 07 Feb 15 - No Cached
  • The company is in prototype on a social media integration project that would, among other things, let guests book a room through Facebook and then send a confirmation text to their mobile device.
  • The company is in prototype on a social media integration project that would, among other things, let guests book a room through Facebook and then send a confirmation text to their mobile device.
  • “If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • ...70 more annotations...
  • Over the long-term, the result is the same: a massive, impending re-architecting of how properties are managed.
  • . “If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • . “If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • “If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • “If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • “If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • “If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • “If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • The company is in prototype on a social media integration project that would, among other things, let guests book a room through Facebook and then send a confirmation text to their mobile device.
  • Over the long-term, the result is the same: a massive, impending re-architecting of how properties are managed.
  • “If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • “If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • “If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • “If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • “If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • “If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • Over the long-term, the result is the same: a massive, impending re-architecting of how properties are managed.
  • “If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • “If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • “If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • “If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • The company is in prototype on a social media integration project that would, among other things, let guests book a room through Facebook and then send a confirmation text to their mobile device.
  • The company is in prototype on a social media integration project that would, among other things, let guests book a room through Facebook and then send a confirmation text to their mobile device.
  • The company is in prototype on a social media integration project that would, among other things, let guests book a room through Facebook and then send a confirmation text to their mobile device.
  • What’s still not clear is the extent to which social media can and should be integrated into formal property systems, so that user-generated content can be stored, mined, analyzed and tracked.
  • What’s still not clear is the extent to which social media can and should be integrated into formal property systems, so that user-generated content can be stored, mined, analyzed and tracked.
  • “One of the promises of the cloud is that it becomes easier to integrate, so you can go more best-of-breed in your solution choice, but you still have issues with data structure and architecture.”
  • What’s still not clear is the extent to which social media can and should be integrated into formal property systems, so that user-generated content can be stored, mined, analyzed and tracked.
  • What’s still not clear is the extent to which social media can and should be integrated into formal property systems, so that user-generated content can be stored, mined, analyzed and tracked.
  • “One of the promises of the cloud is that it becomes easier to integrate, so you can go more best-of-breed in your solution choice, but you still have issues with data structure and architecture.”
  • “One of the promises of the cloud is that it becomes easier to integrate, so you can go more best-of-breed in your solution choice, but you still have issues with data structure and architecture.”
  • If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • cloud.”
  • “We’re an hour and a half from a major metropolitan area. There are enough providers selling the bandwidth we’d need for redundancy in a true web-based cloud environment,” says Nickelson, whose 2,000 acre property is located in North Carolina’s rural heartland. “If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • “We’re an hour and a half from a major metropolitan area. There are enough providers selling the bandwidth we’d need for redundancy in a true web-based cloud environment,” says Nickelson, whose 2,000 acre property is located in North Carolina’s rural heartland. “If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • “We’re an hour and a half from a major metropolitan area. There are enough providers selling the bandwidth we’d need for redundancy in a true web-based cloud environment,” says Nickelson, whose 2,000 acre property is located in North Carolina’s rural heartland. “If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • “We’re an hour and a half from a major metropolitan area. There are enough providers selling the bandwidth we’d need for redundancy in a true web-based cloud environment,” says Nickelson, whose 2,000 acre property is located in North Carolina’s rural heartland. “If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • “We’re an hour and a half from a major metropolitan area. There are enough providers selling the bandwidth we’d need for redundancy in a true web-based cloud environment,” says Nickelson, whose 2,000 acre property is located in North Carolina’s rural heartland. “If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • “We’re an hour and a half from a major metropolitan area. There are enough providers selling the bandwidth we’d need for redundancy in a true web-based cloud environment,” says Nickelson, whose 2,000 acre property is located in North Carolina’s rural heartland. “If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • “We’re an hour and a half from a major metropolitan area. There are enough providers selling the bandwidth we’d need for redundancy in a true web-based cloud environment,” says Nickelson, whose 2,000 acre property is located in North Carolina’s rural heartland. “If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • “We’re an hour and a half from a major metropolitan area. There are enough providers selling the bandwidth we’d need for redundancy in a true web-based cloud environment,” says Nickelson, whose 2,000 acre property is located in North Carolina’s rural heartland. “If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • “We’re an hour and a half from a major metropolitan area. There are enough providers selling the bandwidth we’d need for redundancy in a true web-based cloud environment,” says Nickelson, whose 2,000 acre property is located in North Carolina’s rural heartland. “If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • “We’re an hour and a half from a major metropolitan area. There are enough providers selling the bandwidth we’d need for redundancy in a true web-based cloud environment,” says Nickelson, whose 2,000 acre property is located in North Carolina’s rural heartland. “If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • “We’re an hour and a half from a major metropolitan area. There are enough providers selling the bandwidth we’d need for redundancy in a true web-based cloud environment,” says Nickelson, whose 2,000 acre property is located in North Carolina’s rural heartland. “If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • “We’re an hour and a half from a major metropolitan area. There are enough providers selling the bandwidth we’d need for redundancy in a true web-based cloud environment,” says Nickelson, whose 2,000 acre property is located in North Carolina’s rural heartland. “If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • The industry is also mid-stream in a massive replacement cycle, with 40% planning to upgrade their PMS by the end of next year.
  • Over the long-term, the result is the same: a massive, impending re-architecting of how properties are managed.
  • Over the long-term, the result is the same: a massive, impending re-architecting of how properties are managed.
  • Over the long-term, the result is the same: a massive, impending re-architecting of how properties are managed.
  • next year.
  • next year.
  • “We’re an hour and a half from a major metropolitan area. There are enough providers selling the bandwidth we’d need for redundancy in a true web-based cloud environment,” says Nickelson, whose 2,000 acre property is located in North Carolina’s rural heartland. “If I look at it from a city hotel perspective, absolutely; there’d be no downfall to cloud.”
  • The industry is also mid-stream in a massive replacement cycle, with 40% planning to upgrade their PMS by the end of next year.
  • The industry is also mid-stream in a massive replacement cycle, with 40% planning to upgrade their PMS by the end of next year.
  • The industry is also mid-stream in a massive replacement cycle, with 40% planning to upgrade their PMS by the end of next year.
  • Over the long-term, the result is the same: a massive, impending re-architecting of how properties are managed.
  • The industry is also mid-stream in a massive replacement cycle, with 40% planning to upgrade their PMS by the end of next year.
  • The industry is also mid-stream in a massive replacement cycle, with 40% planning to upgrade their PMS by the end of next year.
  • The industry is also mid-stream in a massive replacement cycle, with 40% planning to upgrade their PMS by the end of next year.
  • The industry is also mid-stream in a massive replacement cycle, with 40% planning to upgrade their PMS by the end of next year.
  • The industry is also mid-stream in a massive replacement cycle, with 40% planning to upgrade their PMS by the end of next year.
  • Hotel management systems are shifting from on-property to cloud-based, from tethered to mobile, from data-heavy to insight-rich.
  • A significant chunk of hotel IT budgets -- 19% -- is spent on property management systems (PMS)
  • Some are ready to embrace cloud-based solutions; others want to expand their mobile capabilities; and others are excited about the possibilities rich data can provide in personalizing the guest experience
  • I think it’s really about the ability of the PMS to grow with the changing need. What we need today isn’t what we needed just two years ago
  • Both Nickelson and Yelley are experiencing different symptoms stemming from the same challenge: better integration between systems.
  • Every vendor and most of the hoteliers HT spoke to predicted that property management systems would eventually migrate to the cloud.
  • “We’re an hour and a half from a major metropolitan area. There are enough providers selling the bandwidth we’d need for redundancy in a true web-based cloud environment,”
  • “Just because they’re in the cloud doesn’t make it easier to integrate,
  • I agree, from a PMS standpoint, that I want to know everything about a guest when they show up at the front desk. I should be able to see that you’ve stayed with me, and if you posted about our hotel in our social space, and if it was a complaint.
  • noreen1 on 07 Feb 15
     
    Hoteliers are expecting a lot more out of their PMS's such as data acquisition, integration with other systems, mobile capabilities, and social media. This article describes some of the different directions hoteliers are taking based on their specific focus and desired results. Some of the advantages and disadvantages of cloud based PMS's are discussed such as mobility, internet connection redundancy for rural vs. urban areas, and multiple system integration. The increasing role of social media is also explored and the degree to which it should be utilized by the hospitality industry. There are many possibilities including using social media posts to mine guest reviews, as well as the ability to book your hotel on Facebook and receive a confirmation via text. I apologize for the diminishing hi-lighting towards the end, my tool bar is having some issues!
chunxia gao

Point of Sale Energising the Hotel Service Cycle | Technology - 0 views

needknow.net/g-the-hotel-service-cycle.html

POS service cycle IT technology hotel

shared by chunxia gao on 05 Feb 12 - No Cached
  • POS systems are not new to the industry but have come a long way from simple billing machines to delivering greater value to their users.
  • Hotels should choose a POS that is easily adaptable and fully customisable to suit their specific business needs.
  • The heart of a hospitality business is in its service and delivery of guest experience. A POS enhances both of these.
  • chunxia gao on 05 Feb 12
     
    POS can energize the hotel service cycle. POS system offers an ideal opportunity to move from a manual system to technology that stores customer data, which can be mined for business intelligence and thus facilitates improvement and efficiency at customer touch points. POS system can be fully integrated with room service and front office to ensure accurate and faster billing. It is fairly easy to use, getting staff acquainted with the application and interface will help to ensure faster ROI on installation. Using POS software, hotel staff can spend less time on formalities and more on delivering better customer service. It is integral for both order generation and tracking inventory shrinkage. Proper implementation of POS functions increases business profitability by providing management with details on fast moving products, time of sale and profitability. Now apps with Android market enhanced the use of POS. In the future, POS systems are going to get smarter, faster and better.
apate114

Top 5 risks and security challenges for hotels in 2015 - eHotelier - 0 views

ehotelier.com/...-challenges-for-hotels-in-2015

shared by apate114 on 08 Oct 17 - No Cached
  • 1. Identity theft leading to credit card fraud
  • Identity theft and credit card fraud is the new form of pick pocketing, but on a much larger scale. The number of compromised credit cards is expected to increase this year.
  • 2. Silent invasions
  • ...11 more annotations...
  • 3. Longer or no security audit cycles
  • APTS are considered the most dangerous type of cyber-attack as they simply bypass the defenses that are in place.
  • Cyber-crime shows up on the security radar as the second highest risk the hotel industry is exposed to.
  • The gap between the low number of qualified security auditors worldwide and new hotels built is getting bigger and bigger.
  • Nearly 1.26 million hotels worldwide are dealing with all sorts of safety & security issues.
  • 4. Physical crime will remain an issue for hotels
  • Physical crime ranges from professional burglaries using nifty social engineering techniques to temporary drug laps in hotel rooms.
  • Holdups at night involving firearms have increased since hotels are easily accessible and less protected compared to other industries operating at night.
  • 5. Loss of competitive advantage after a major security incident
  • The recovery costs after a security incident, including the attention of the media, are often much higher than the investment in security and risk management.
  • Reputation is a vital yet fragile advantage that requires its very own security plan in a strong competitive market where guests nowadays love to make their booking decisions with the help of online travel review sites such as Tripadvisor & Co.
  • apate114 on 08 Oct 17
     
    The article highlights the top five risks and security challenges in the hospitality industry. The following are the top five security risks according to the article. 1. Identity theft leading to credit card fraud - compared to other industries, the hotel industry is at more risk for credit card fraud and identity theft. This is because hotels are highly targeted by hackers. Hotel properties for the most part have credit card information for each and every guest that has stayed at a specific property. Hotels must be ahead of the technology curve when it comes to security however this is not always the case. 2. Silent invasions - This consists of all the cyber attacks that can affect a business by infecting the network. As discussed during the first module, hotels run majority if not all of their business using technology. If a hotel were to have their networks hacked it would leave them in a very bad situation. Since hotels operate their entire business using technology and multiple different systems, they would not be able to operate if they experienced a network breach. 3. Longer or no security audit cycles - Most branded hotels are required by the franchise to have consistent security audits done for each property. Independent hotels are deemed greater at risk for a security attack because they are not mandated to have security audits. These hotels sometimes skip audit cycles to save money. 4. Physical crime - This ranges from professional robberies to drug laps in hotel rooms. Hotels are at risk for armed robbery due to to lower chance of security compared to other industries that operate overnight. 5. Reputation risk - Hotels that experience a security breach almost always will see some sort of loss in competitive advantage. Nowadays with social media and the news travelers are more aware with what is going on and they would be more inclined to book their reservation somewhere else if they heard of the property having a security breach.
natalieemmanuel

Four Seasons Resort Orlando at Walt Disney World® Resort Implements InvoTech ... - 0 views

www.hospitalitynet.org/...4066689.html

shared by natalieemmanuel on 26 Aug 14 - No Cached
  • our Seasons is respected for its personalized service. InvoTech's Uniform System ensures all 700 property associates have the appropriate number of uniforms to support
  • he award-winning Four Seasons standards," said Oswald Lares, director of sales for InvoTech Systems. "InvoTech's UHF-RFID readers record the location of each uniform as it travels to and from the property's laundry to maintain a real-time uniform inventory." The Uniform System at Four Seasons Resort Orlando at Walt Disney World Resort also automates uniform distribution to each specific property associate
    • danalbert
      danalbert on 28 Aug 14
       
      The Walt Disney World Resort itself implemented the same technology nearly two years ago. With 66,000 cast members (employees) on the property, it seems to have served them well.It tracks check-outs, check-ins, laundry cycles and ensures that all costumes (uniforms) are cycled out and replaced after a pre-designated number of washes and wears. In any large-scale operation, particularly in hospitality, keeping a close track on inventory makes a lot of economic sense.
  • natalieemmanuel on 26 Aug 14
     
    The new Four Seasons Resort Orlando at Walt Disney World is using the InvoTech Systems Inc. UHF-RFID Uniform System to provide real -time tracking of the 7,000 plus uniforms required for their staff. the system is able to track all uniforms by utilizing a waterproof RFID tag that is attached to each custom made piece for "automated tracking and record keeping." RFID tags are installed as the employee is issued their uniform. The uniform is then passed over the counter to the employee and the tracking system automatically records the pieces as they are being issued. The system is able to count hundreds of articles in a matter of seconds and insures that all uniforms are properly accounted for. The software system also monitors use and laundry cycles to facilitate replacement when required. By investing in the InvoTech System the Four Seasons Orlando is ensuring employee accountability and also reducing labor expenses associated with manual handling of uniforms.
Jia Zhu

Evolving Technologies To Drive Competitive Advantages / Arthur Andersen - 0 views

www.hotel-online.com/...tech.html

shared by Jia Zhu on 27 Oct 12 - No Cached
  • The technology life cycle provides a model to assess how and when companies and individuals adopt new technologies. Pioneers are generally the first to acquire new technologies and take the greatest risk. A second category of technology users -- leaders -- adopt relatively unproven technologies, but the risks are known and accepted.
  • In terms of costs and benefits, the best balance appears to be with the leaders who invest significantly less than pioneers and incur reduced risks, yet their technology investments can yield similar benefits.
  • The desire of operators to improve the guest experience.
  • ...10 more annotations...
  • The potential to improve operating efficiencies.
  • client server technology. This technology will bring no less than the dismantling of the management information system (MIS) paradigm as we have known it, more completely democratizing access to information than at any time in the past.
  • Client server technology is probably the most viable strategic option for medium to large multi-property owners and operators as technology upgrades are made.
  • Optimally, hotel organizations should be able to reduce IT costs, leverage investments in PCs and improve staff productivity. In addition, client server technology sets the stage for the still more sophisticated technologies of the next decade in which guests will have greater access to in-room technologies, and fully integrated systems using a common database will be the norm.
  • Guest services accessed by the guest typically involve the use of the in-room television remote control to select from a suite of interactive programs and services. Guests can navigate easily through multi-media video and audio, and be automatically connected by phone to outside services.
  • involve a PC running a front-end application that allows access to outside services, as well as access to guest-specific information maintained in a central repository or database. In either case, the method employed is driven by the guest familiarity and comfort in using technology.
  • better target a hotel's customer base.
  • Client server technology now permits a hotel chain to maintain one single customer database which can be accessed by all of the properties connected to the server over the network. In addition, far more data can be collected about the customer and his spending, making the database much more powerful as a focused marketing tool.
  • Technological advances thus have the potential to generate a range of benefits critical to remaining competitive, and ultimately driving expanded market share and profitability. Nevertheless, the barriers to increased investments in technology by hotel owners and operators can be daunting. These include general resistance to change, lack of available funds or manpower to invest in technology, and a perceived inability to quantify benefits.
  • investments in technologies and effective application of these technologies in hotel operations and services will become one of the most decisive factors differentiating successful hotel organizations globally in the years ahead.
  • Jia Zhu on 27 Oct 12
     
    This article discussed about the advantages the technology bring to hospitality industry and why it is important for hotelier to make investment in IT. Technology life cycle provides a model for companies to assess when to adopt new technology. The best balance between the investment costs and benefits are the leaders who invest less then pioneers and incur reduced risks. Hotel technology investment is critical today for the following areas, improve guest experience and improve operating efficiencies. Then the article continue to discuss the development of technology in the last and what the new technology investment brought to the hospitality industry. For example the client server technology brought the integration in the 1990s, more advanced and well-integrated system for on-stop guest services and database marketing. Technology advances have the potential to generate benefits critical to remaining competitive and ultimately driving expanded market share and profitability. The barriers to increase investment in technology by hotel owners and operators include general resistance to change, lack of available funds or manpower to invest in technology and perceived inability to quantify benefits. As a result, investments in technologies and effective application of these technologies in hotel operation and services will become one of the most decisive factors differentiating successful hotel organizations globally in the years ahead.
Donald Wojciechowski

Plugging into a new green trend | National Restaurant Association - 0 views

www.restaurant.org/...lugging-into-a-new-green-trend

shared by Donald Wojciechowski on 28 Jul 13 - No Cached
  • Add a term to the vocabulary of green-minded restaurateurs: e-cycling, or keeping discarded computers, TVs, POS systems and other electronic devices out of landfills.
  • "Recycling is not a choice anymore,"
  • • Take-back program
  • ...3 more annotations...
  • • Donation.
  • • Commercial recyclers.
  • "Anything with an on-off switch can be recycled,"
  • Donald Wojciechowski on 28 Jul 13
     
    This article discusses one of the topics we had in class regarding the environment in the hospitality industry. Consequently, I thought I would do an additional post for this topic. The article discusses e-cycling and what should be done with electronic devices in the hospitality industry. More and more states are passing legislation to be prohibiting the general dumping of electronic equipment. This will have an effect on hotels that are disposing of old televisions and restaurants that are disposing of old computer systems. In fact "anything with an on-off switch can be recycled". The article gives three suggestions for hospitality companies to consider when disposing of e-waste. First, consider donation to local schools and charities. Second, inquire as to whether the manufacturer has a takeback program. Third, seek out and only use a commercial recycler for disposing of the trunk equipment
Godelieve Olibrice

SAI's SynergyMMS Selected by Starwood Vacation Ownership for Enhanced Asset Management ... - 0 views

www.hospitalitynet.org/...4062361.html

shared by Godelieve Olibrice on 20 Nov 13 - No Cached
  • SAI's SynergyMMS Selected by Starwood Vacation Ownership for Enhanced Asset Management and Preventive Maintenance
  • SynergyMMS is a Software as a Service (SaaS) solution designed exclusively for hospitality to enhance asset life and longevity by creating "synergy" between front office, engineering and housekeeping staff for enhanced workflow and communications. Starwood Vacation Ownership offers flexible vacation options from spacious villa accommodations in the best locations in the most sought-after destinations to distinctive experiences around the world—all through Starwood Vacation NetworkSM.
  • extend the lifecycle of equipment, reduce energy consumption, minimize equipment downtime, and reduce guest-reported maintenance requests,
  • ...5 more annotations...
  • By tracking workflow in SynergyMMS for the maintenance of these assets, the tasks are completed efficiently. This also aids in establishing the equipment's useful life, prolonging replacement cycles for equipment, and reducing energy and water consumption.
  • n addition to improving the lifecycle of equipment, SynergyMMS also adds accountability for our Engineering teams,"
  • SynergyMMS not only helps identify what work needs to be done and when — both in the villas and across the entire property — but the system tracks exactly when work is completed. SynergyMMS provides another tool for our engineering leaders to monitor productivity and efficiency of the preventive maintenance program.
  • Hailed as the ultimate solution for today's mobile and multilingual workforce, SynergyMMS offers tools that help hotel maintenance staff work together without increasing demands on their time
  • SynergyMMS is all about time, efficiency, and solving today's most tedious preventive maintenance tasks.
  • Godelieve Olibrice on 20 Nov 13
     
    This is an interesting article about SynergyMMS software which is basically a software aimed at enhancing asset management and preventive management. This software is designed with the hospitality and tourism management in mind since it allows seamlessly communication among various departments of the hotels to improve guests' satisfaction. This system provides real time information about the workflow and maintenance for assigned villas and tracks when the work is completed . Additionally, this system can help monitor water consumption reduce energy consumption enhancing life of equipment cycle have an impact on guest satisfaction ( lower complaints) and less tear down for the hotels.
natalieemmanuel

M3 Accounting + Analytics Launches M3 Professional Services - 1 views

www.hospitalitynet.org/...4067013.html

shared by natalieemmanuel on 25 Sep 14 - No Cached
  • M3PS is structured to offer customized solutions to its customers, from basic accounting functions (such as bank reconciliation and accounts payable) provided on an a la carte basis, to comprehensive management of the full accounting cycle. Outsourcing of these accounting functions will allow M3PS customers to improve margins, increase shareholder value, streamline operations and deliver more focused services to ownership groups. Two major advantages for customers partnering with M3PS will be scalability and talent acquisition. As portfolios change, M3PS will take care of providing service when customers need it, eliminating the scenario of inflexible and non-variable overheads that negatively impact the ROI of a property. By specializing exclusively in hotel accounting, M3PS will have access to top-tier talent in the industry and has two CPAs and multiple MBAs currently on staff. The team will be led by industry veterans with decades of hotel accounting experience.
  • natalieemmanuel on 25 Sep 14
     
    M3 is a leading provider of accounting and analytic software, business intelligence and operations reporting. The company has been providing accounting assistance to customers for 15 years and has relied heavily on the feedback of their customers to improve their services. As a result of their customers wanting to outsource their accounting functions M3 has developed a customizable software that allows customers to choose from basic accounting functions to a complete accounting cycle depending on their business needs. By using M3PS and outsourcing accounting needs customers will be able to focus more on management functions as well as guest experience. M3PS launched operations on August 1st and since then has expanded its services to over 100 hotels as well as other businesses. M3PS is providing customers with outsourced accounting assistance from a team of CPAs and business professionals that have years of hotel accounting experience. Also, M3PS is saving customers from having to invest a large amount of time and money on IT infrastructure costs.
  • danalbert on 25 Sep 14
     
    Where the article I posted emphasizes a total PMS solution, this company focuses primarily on back office functions. This doesn't make it wrong. On the contrary, if the firm is able to conduct all the back office functions and remain integrated with the existing PMS, it could be beneficial. That is of course, if the money being saved by exporting these functions to external CPAs outweighs the costs of keep the functions in-house.
kmill139

Why the U.S. is Terrible at Recycling Electronics | Digital Trends - 0 views

www.digitaltrends.com/...-waste-recycling-united-states

technology hospitality business tech

shared by kmill139 on 17 Jun 21 - No Cached
  • E-waste in the United States is out of control.
  • You may assume America has to at least be on par with the rest of the first world when finding a forever home for computers, phones, and printers, but you’d be wrong.
  • Those millions of old motherboards and TVs consoles rotting in landfills and warehouses aren’t just eyesores. They amount to a massive health hazard. While electronics waste comprises only 2-3 percent of America’s solid waste stream, the lead, cadmium, chromium, and other materials in aging circuitry account for 70 percent of the hazardous material in landfills, according to an EPA report.
  • ...31 more annotations...
  • Others go belly up, leaving behind millions of pounds of old gadgets piled in mountainous heaps atop land which has lead levels many times normal.
  • You’re probably not screaming into a paper bag about the $20 billion or so of gold that’s trashed in electronics every year worldwide. Precious metals come and go. But if you care about the soil that comprises the land of the brave, you should start thinking about what happened to last year’s smartphone (even if it’s just sitting in the garage).
  • This list of reasons isn’t exhaustive, but serves as a solid starting point for understanding the United States’ e-waste dilemma and what can be done.
  • U.S. e-waste recycling laws are often outdated or nonexistent
  • Only 25 states (plus Washington, D.C.) have legislation that addresses e-waste recycling. The other 25 don’t have comprehensive programs, and don’t report what happens to the electronics beyond occasional voluntary numbers, says Jason Linnell, head of the National Center for Electronics Recycling (NCER). Federal laws don’t explicitly address e-waste recycling.
  • The U.S. isn’t good at recycling
  • The current level and effectiveness of e-waste recycling depends on which state you live in and whether or not you trust locals to “do the right thing.” The hope for improvement sits with congressional reps, state lawmakers, manufacturers, and gadget freaks (yes, you).
  • Single-stream recycling hasn’t helped
  • Between 2005 and 2014, single stream recycling programs increased from 29 to 80 percent in American towns and cities. During that same time period, material contamination rates increased from 7 to 25 percent.
  • E-waste legislation regularly disappears in Congress
  • This is not the first Congressional session in which similar bills have been introduced and allowed to die like a first grade classroom goldfish on summer break. SEERA currently sits with the house’s Foreign Affairs Committee. Why is it so tough to pass e-waste legislation?
  • The U.S. is an environmental rogue
  • As of late 2018, 186 states and the European Union have ratified it and follow its legal framework. The United States has signed the Basel Convention, indicating an intent to ratify, but is the only developed nation that hasn’t actually done so, which
  • After the initial Basel Convention was adopted in 1989, many organizations said the treaty didn’t do enough to address the disposal of waste from first world countries into the developing world, and pressed for an update, which eventually became 1995’s Basel Ban Amendment. The tweak — which was attacked by many industrial powers, including the U.S., Canada, and Japan — needed three decades before it was accepted by enough countries to go into effect. In August 2019, Croatia became the 97th country to ratify it, which transformed the updated stipulations into international law in December 2019.
  • EPA regulations are incomplete
  • Federal attempts at regulation have stalled, been killed
  • U.S. pushes back against international efforts
  • As a part of the 2003 Waste Electrical and Electronic Equipment Directive (WEEE Directive), the public was guaranteed free recycling services, and conveniently located collection centers. Around the same time, the EU also passed the Restriction of Hazardous Substances Directive (RoHS), aka the “lead-free directive,” which restricts the use of several toxic materials in the manufacture of circuitry and electronic products.
  • In Japan, the Association for Electric Home Appliances requires consumers to help pay for the processing of their goods and manufacturers to set up recycling programs. Electronics recycling has been promoted as such a point of national pride — because Japan is both a huge consumer of gadgets and the country has few indigenous precious metals — that there’s serious talk of making the 2020 Tokyo Olympic metals out of recycled materials. An estimated 80,000 cell phones need to be pulled apart and picked over to complete the plan.
  • State-level e-cycling programs are uneven
  • Certified e-cycling programs are important, but also confusing
  • If you’re the compliance officer who has to make sure the company’s used servers don’t wind up getting tossed in an Indonesian landfill, and you won’t have to nervously answer questions in a “60 Minutes” exposé, you probably want to get that e-waste removed by a disposal team with one of these
  • That all sounds great until you listen to Puckett, who helped create the e-Stewards protocols. He’s one of several people who took part in the development of R2 for over two years and then refused to continue when the proposed guidelines seemed to be too tainted by lobbyists, including ones at the Institute of Scrap Recycling (ISRI), an organization that favors a free market approach over regulation. Puckett and 13 recyclers created e-Stewards, which describes itself as the “the cleanest, most globally responsible standard for e-waste recycling.” He points out that the R2 certification still allows recyclers to export to developing countries. E-Stewards’ doesn’t. R2 recyclers can drop toxic e-waste in landfills or incinerators in the event of “circumstances beyond their
  • Scrap recycling lobby doesn’t like regulations
  • The announcer proudly explains e-cycling is a vibrant industry that adds 20.6 billion to the U.S. economy and supports 45,000 jobs domestically, “safeguarding our environment,” along the way.
  • Can anything be done? Possibly
  • Recycling isn’t the only answer for fewer landfills filled with decaying circuits. Chris Wellise, Chief Sustainability Officer for Hewlett Packard Enterprise (HPE), which installs and recovers tech, emphasizes the importance of designing products for longevity, disassembly, and reuse.
  • “On average, 85 percent of the environmental impacts can be addressed in the design phase,” estimates Wellise.
  • Similar challenges exist for smartphones. Review IFixit’s guide for repairability and you can expect the phones that are easy to disassemble are also easier to refurbish or scrap. In an unusual display of transparency, eco-minded electronics company Fairphone sells spare parts on its site and has visual cues printed on the pieces to help novices figure out where everything goes. In case you’re wondering, it’s possible to make a Fairphone work in America, but most of the company’s sales are in Europe.
  • In 2018, Apple gave birth to Daisy, a robot that can disassemble 200 of the company’s phones in an hour — 1.2 million a year. The company has an installation of the machine in Austin, Texas, and another in the Netherlands. Daisy’s supply chain of used products comes from the company’s in-store trade-in program and a partnership with Best Buy.
  • Pretty awe-inspiring, right? Keep in mind that Apple sold over 217 million phones just in 2018 and has moved 2.2 billion iPhone units since the product line launched in 2007. The two Daisy divisions aren’t even working at capacity. Apple is willing to license the robot technology so any company can use it to disassemble phones, but none have approached them yet.
  • carlatj on 17 Jun 21
     
    "Maybe it's easy to ignore the huge percentage of vintage gadgets that wind up torched in dicey scrap heaps in developing countries". This article was written on Feb-27-2020. The problem we saw on the old video is still very much a problem now, only bigger.
  • kmill139 on 29 Sep 21
     
    This article was super informative in the realm of E-waste. It covered every aspect of the issue and most definitely is relevant in today's world.
anaferia

Capital expenditure management to drive performance | McKinsey - 0 views

www.mckinsey.com/...nagement-can-drive-performance

shared by anaferia on 26 Aug 22 - No Cached
  • companies that reduce spending on capital projects can both quickly release significant cash and increase ROIC
  • As the cost of capital goes up, discipline in managing large projects will become increasingly important.
  • organizational drivers that impede capital expenditure management affect all stages of a project life cycle, from portfolio management to project execution and commissioning.
  • ...3 more annotations...
  • essential to identify strengths, areas of improvement, and the value at stake.
  • capital expenditure management leaders face similar challenges to those in other functions that have already undergone major productivity improvements: often these challenges are not technical problems but instead relate to how people work together toward a common goal
  • organizations have a significant opportunity to fundamentally improve project outcomes by rethinking traditional approaches to project delivery
  • anaferia on 26 Aug 22
     
    Businesses may optimize the life cycle of a capital expenditure project by concentrating on three areas: capital strategy and portfolio optimization, project development and value enhancement, and project delivery and construction. Organizations must develop a transparent and carefully evaluated baseline and capital budget that provides a clear knowledge of the total capital expenditure budget for the next years, as well as realistic cost and time predictions for the organization's portfolio of capital projects. While claims on capital projects are relatively prevalent, smart management may keep them under control and allow owners to retain considerable value.
alo328

Electronic Waste Is Becoming a Global Environmental Problem | Time - 1 views

time.com/...world-electronic-waste-problem

shared by alo328 on 23 Sep 20 - No Cached
  • s a tech-hungry nation flush with cash gets ready to upgrade to the next generation of lightning-fast 5G devices, there is a surprising environmental cost to be reckoned with: a fresh mountain of obsolete gadgets. About 6 million lb
  • Workers with hammers hack at the bulkiest devices, while others remove dangerous components like lithium-ion batteries
  • That cycle of consumption has made electronics waste the world’s fastest-growing s
  • ...17 more annotations...
  • “In our society, we always have to have the new, best product,” said Aaron Blum, the co-founder and chief operating officer of ERI, on a tour of the facility
  • 5G promises faster speeds and other benefits. But experts say it will also result in a dramatic increase in e-waste, as millions of smartphones, modems and other gadgets incompatible with 5G networks are made obsolete
  • But less than a quarter of all U.S. electronic waste is recycled, according to a United Nations estimate. The rest is incinerated or ends up in landfills
  • Environmental concerns aside, compacting flammable lithium-ion batteries with paper recycling can be dangerous; recycling centers have reported an uptick in fires
  • Even when e-waste rules exist, it’s left up to consumers to handle their old devices prop
  • ly. But recycling them can be a
  • We don’t necessarily have the measures to make sure people aren’t throwing it away,” Walters said.
  • One solution is to make electronics last as long as they once did. At ERI’s facility, Shegerian showed TIME dozens of televisions from the 1970s and 1980s that stopped working only recently
  • Our products today don’t last as long as they used to, and it’s a strategy by manufacturers to force us in
  • o shorter and shorter upgrade cycles,” said Kyle Wiens, the founder of iFixit
  • Some environmental groups say multibillion-dollar companies like Apple and Samsung should pick up the cost of recycling the devices they sell. Lawmakers in parts of Europe and Canada and in some U.S. states have passed so-called Extended Producer Responsibility (EPR) laws, which require manufacturers to establish and fund systems to recycle or collect obsolete products
  • Even so, some companies are increasing their recycling efforts on their own, whether for the economic benefit or the public relations boost (mining fresh materials has financial, environmental and human costs of its own). For instance, Apple in 2018 introduced Daisy, a smartphone-recycling robot that can take apart 200 iPhones every hour, and says it diverted 48,000 metric tons of electronic waste from landfills that year
  • About 6 million lb. of discarded electronics are already processed monthly at recycling giant ERI’s Fresno plant.
  • Americans spent $71 billion on telephone and communication equipment in 2017, nearly five times what they spent in 2010 even when adjusted for inflation, according to the Bureau of Economic Analysis. (Apple alone sold 60 million iPhones domestically last year, according to Counterpoint Research.)
  • That stream is expected to turn into a torrent as the world upgrades to 5G, the next big step in wireless technology.
  • Part of the problem is regulatory. Only 19 states have laws banning electronics from the regular trash. In states without such rules, like Nevada, electronics often end up in garbage and recycling bins, said Jeremy Walters, a community-relations manager for waste collector Republic Services
  • Our products today don’t last as long as they used to, and it’s a strategy by manufacturers to force us into shorter and shorter upgrade cycles,”
  • nbakir on 23 Sep 20
     
    Advancement in technology every day has led to the dumping of electronic gadgets no longer wanted to the environment. Heaps of unwanted electronic waste, hazardous containing substances like lithium-ion batteries, are dumped into the ground with all their toxicology. As the world upgrades to 5G, it will end in a rapid surge in e-waste. According to John Shegerian thinks people are yet to see the magnitude of the transition to 5G, it is tremendous than changing from analog to digital (Samuels & Calif, 2019). However, it comes with many advantages; its outcome is a drastic rise in electronic waste. The ERI recycles less than a quarter of the United States' e-waste according to the estimate made by the United Nations, and the other dumped in landfills. This waste contains harmful metals such as beryllium and mercury, that have adverse environmental dangers. Among the 50 states in the United States, only 19 States have imposed a law to bun electronics from regular trash (Samuels & Calif, 2019); the rest of the states, like Nevada they are incorporated in recycling and trash bins, according to Jeremy Walters's manager for waste collection. The consumers are left to handle their e-waste even though there are e-waste rules. Multibillion companies should the responsibility and cater for the cost of recycling for the products they are manufacturing. Companies like Apple and Samsung, nonetheless the United States is repelling modifications to the prevailing laws, according to Scott Cassel Product Stewardship Institute found. However, some companies are improving through increasing their recycling efforts. For instance, Daisy, a recycling robot introduced by Apple, can collect more than 200 iPhones for recycling every hour. But this is not enough since e-waste generated annually globally is more than we can imagine, which almost 50 tons (Samuels & Calif, 2019). In a nutshell, technology can bring many benefits to society. Still, it can also harm both the environment and the p
  • khadija2050 on 28 Sep 20
     
    the article explores the dangers of elctronic waste and give suggestions on how to better monitor this issue and resolve.
  • alo328 on 21 Feb 21
     
    This article explains how the rapid advancement of technology has impulsed an increase in the use of technology, however has resulted in a rise in ewaste percentage. This happens because companies have opted for creating products that do not last for long periods of time, since they want to sell future products.
Xiameng Zheng

Sustainable Hospitality Hardware | Sponsored by Rocky Mountain Hardware | Originally pu... - 0 views

continuingeducation.construction.com/crs.php

sustainable hardware

shared by Xiameng Zheng on 16 Jan 13 - No Cached
  • Typically, this control requires well-designed and durable hardware systems that include door and window operating and locking components.
  • the selection of hardware that is made from predominantly recycled material by manufacturers using green and sustainable practices is paramount to green building design.
  • Xiameng Zheng on 16 Jan 13
     
    Green hotel has become a hot topic recent years since people have more concerns about sustainability of natural resources. This article is talking about sustainable hospitality hardware. It starts right from one kind of hardware material, bronze. Two types of bronze are introduced as the most popular choice for hardware, "silicon bronze" and "white bronze". Considering the long durability, excellent corrosion resistance, better fatigue resistance, lower melting point, easy care and maintenance, bronze, as a material is a dramatically long time and continues to be so today using both time -tested and innovative manufacturing techniques. The article also talks about green characteristics of bronze products. For example, it use life cycle analysis results to show bronze products is better than other materials. Bronze is 100 percent recyclable and make healthier environment. In hospitality industry, the most applications of bronze must be the door hardware, including the lock set. The article gives an example of Pelican Hill Resort which used lot bronze in the resort manufacture. Overall, it's a material choice that can contribute positively to the overall design intent of a given facility and its long-term successful operations.
Xuan Huang

Hospitality Industry Security Solutions, Security Consulting - 0 views

www.fishnetsecurity.com/...hospitality

hospitality security solutions

shared by Xuan Huang on 19 Mar 13 - No Cached
  • The hospitality Industry is facing an ever-increasing challenge to protect customers and meet Payment Card Industry (PCI) compliance in a dispersed IT infrastructure with diverse applications.
  • provide hospitality companies with strategies to help them meet regulatory and corporate security needs via a comprehensive approach to securing critical systems and data.
  • PCI Remediation:
  • Xuan Huang on 19 Mar 13
     
    The article (and the video on top) mainly discuss now hospitality industry is facing certain key challenges cush as personally identifiable information(PII), intellectual property, mobile security, application development and PCI compliance. And Fishnetsecurity offer a series of solutions. For example, for PII challengers, they can analyze how data enters, exits and is utilized and by that develop a data flow diagram and data analysis & lige cycle sevices.
Diya ZHAO

TOP Hotel Technology Trends in 2012, by Ted Horner - 0 views

hotelexecutive.com/...otel-technology-trends-in-2012

Top hotel technology trends

shared by Diya ZHAO on 06 Apr 13 - No Cached
  • 1. The iPad Revolution This device in my opinion is going to redefine how guests are going to use technology in hotels in the future particularly in the guestroom. Consider these points
  • Many hotels Wi-Fi systems are suffering from a lack of available bandwidth and as result are getting overloaded as guests wish to download their own content.
  • guests want the same technology experience they have at home or office and if they have a bad experience may not return to hotel
  • ...8 more annotations...
  • With the increasing demand for more bandwidth and the subsequent costs to provide this it is in my opinion going to be difficult for hotels to agree to offer anything other than a limited free Wi-Fi mainly for emails.
  • IPads that are made available to guests to use in the guestroom open up a world of new opportunities for hotels to deploy in guestrooms to handle the following applications:
  • 2. Mobility Mobile devices are now part of our everyday life and for many travelers they are now replacing the laptop, PC, telephone, kiosk, and boarding pass as part of the booking activity. A guest’s handheld device is now an integral part of the entire journey, not just from pre-trip planning and booking, but through the actual trip itself.
  • 3. Cloud Computing There has been a lot of talk about this subject and I believe 2012 will be when this technology takes off as a number of PMS vendors release their cloud version where hotels will have the ability to access their major software applications on a web browser.
  • 4. Social Media Wikipedia defines Social Media as “media designed to be disseminated through social interaction, created using highly accessible and scalable publishing techniques.”
  • 5. Hosted PABX For many hotels one of the largest capital expenditure has been the PABX. In the past revenue from guest phone calls justified this large capital outlay but the advent of mobile phones and the cost of making calls from a hotel guest room have left hotels reeling from the costs of providing and maintaining this service.
  • 6. Energy Management (EMS) With the cost of electricity continuing to raise hotels have to start looking seriously at more sophisticated systems than the traditional magnetic stripe cards in the slot.
  • 7. Lighting Another major contributor to excessive power bills is the type of lighting that is installed in hotels. With replacement of lights to LED and Halogen hotels can save up to 30% and have lights that have a long life up to 12,000 Hours
  • Diya ZHAO on 06 Apr 13
     
    The rise and rise of consumer technology and the increasing take-up of this technology by our guests combined with the shorter life cycles of this technology creates considerable challenges for both operators and owners of hotels. In the past we stayed in a guest room to experience technology that we could not get at home but now this changed completely and in most instances the reverse is true today where what we have at home is far superior to anything that is in hotel guestroom.
Diamond Williams

Why Mobile POS? - 0 views

blogs.ncr.com/...why-mobile-pos

Mobile POS Dining Tecnology Innovation Business

shared by Diamond Williams on 10 Jun 13 - No Cached
  • Let’s look at this from three different perspectives and consider how mobile POS impacts the customer, the manager/owner, and the staff.
  • The customer never loses sight of their card as it is swiped in front of them.
  • Another personalized benefit for customers is the fact that because the server can do so much more at the table and less walking around,  guests receive faster and attentive service as well as having their expectations immediately set and met.
  • ...4 more annotations...
  • For management, the order-to-service cycle runs more quickly, enabling you to serve more guests and shorten wait times to keep potential guests from walking out. 
  • Building and maintaining a brand is of the highest importance today and this type of solution creates the perception of an innovative, forward-thinking restaurant.
  • A mobile POS allows the server to deliver more attentive service, validating every modifier and detail in front of the guest.
  • Moreover, this recent TV coverage shows that servers that use a mobile POS give better service, resulting in increased tips and a stronger attachment to both the customer and the restaurant.
  • Diamond Williams on 10 Jun 13
     
    Here, NCR reviews the how Mobile POS impacts customers, manager/owrners, and the staff beyond the general buzz and excitement of being able to pay for your dining via mobile device. Starting with the benefits to the customer, it is noted that there is added security for the customer because it is no longer required for the server to take the customer's card away from the table to take payment. The customer never loses sight of their card. As a result the guest is not overcharged for their tip, something that can happen often and they can be assured of the amount they are paying. Another added benefit for the guest is faster more attentive service, with expectations immediately set and met. If something is no longer available in the kitchen, it does not show up on the screen. Preventing the customer from setting an expectation for something that is not available. From a manger's perspective, Mobile POS shortens the order-to-service cycle. This shortens the wait time for potential guests and enables the establishment to serve more people more quickly. Also, having the ordering available table side, it will lead to fewer comps. So they are able to generate more money by serving more guests, and keep money because orders are taken and verified tableside. Having Mobile POS available also adds to the reputation of the establshment. It makes them seem more forward thinking and innovative. Finally, the article sites the benefits for the servers. It first helps server-to-customer relations by verifying every detail of the order right in front of the guest. The server is able to get the order right and be more attentive to the guest by having to do less walking. The server is able to have a higher level of productivity. And because they are more productive and able to provide better service, this results in increase tips and stronger attachment to both the customer and the restaurant.
Fei Qi

BBC News - Danish eco-hotel offers pedalpower free meal - 0 views

news.bbc.co.uk/8621038.stm

eco-hotel pedalpower

shared by Fei Qi on 09 Feb 12 - No Cached
  • A Danish hotel is offering a free meal to any guest who is able to produce electricity for the hotel on an exercise bike attached to a generator.
  • Guests will have to produce at least 10 watt hours of electricity - roughly 15 minutes of cycling for someone of average fitness.
  • Fei Qi on 09 Feb 12
     
    This article illustrated that a creative way to produce electricity and at the same time to encourage guests to do sports. The Crowne Plaza Hotel in Copenhagen provides the guests with the equipments just like the bicycles. Guests will have to produce at least 10 watt hours of electricity - roughly 15 minutes of cycling for someone of average fitness. This is a new idea for the hotel to propagandize the green hotel concept and benefits of doing sports. The most important, the hotel uses the free meal to encourage guests to join this interesting activity. Actually, the hotel has already applied the solar panels to produce renewable energy. I think this is a fantastic idea. Firstly, in this environment friendly way, the hotel gets electricity. Secondly, it encourages the guests to do more sports and it is good for their health. As people nowadays do not pay enough attention to sports and this way can encourage them do some sports. Thirdly, it also put the "green hotel" concept into practice and in this way to encourage more and more hotels to generate new ideas to promote the environmentally friendly hotel development. Moreover, this new idea can help the hotel build a good image, as people pay more and more intention to the environment. The practice of the new idea is good opportunity for the hotel to advertise itself.
ning sun

The Effect of Yield Management on Hotel Chains - 0 views

www.eventogo.com/...yield-management.php

hotel management effect revenue

shared by ning sun on 11 Feb 12 - No Cached
  • The basic concept of yield management is based in the economic principle of supply and demand: when supplies are short, prices go up; when supply is high, prices go down.
  • way to rate a hotel's performance is by determining its REVPAR, or Revenue Per Available Room.
  • The yield manager's job is to maximize the revenue per available room by selling rooms to the right customers, at the right price, at the right time.
  • ...3 more annotations...
  • For example, a hotel that makes $6,000 one night with a total number of 100 rooms has a REVPAR of $60.
  • City hotel managers must take it upon themselves to learn about the corporations in their area and make personal connections with these corporate executives, learning their business cycles.
  • to stay competitive in today's market, any hotel that wishes to be successful must learn how to apply yield management techniques to their particular situation
  • katya zelinskaya on 11 Feb 12
     
    this article summarizing the importance of the revenue management. it explains that to maximize the revenue, hotel have to see the rooms at the "right price to the right people at the right time". it also explains the difference in price based on the seasons, or business cycle. it encourages managers to recognize when the demand will go up and adjust the price accordingly. 
  • ning sun on 28 Feb 12
     
    Yield management is a process by selling limited quantity of goods to create maximum profits. Successful yield management requires a manager to sell, such as hotel room, at the right time, right price, to right customer. To achieve this goal, manager should understand what the purpose of hotel, what the category of hotel, and why customer choose their hotel rather than others. And also should know the market principal about price fluctuate during off season and busy season. So it is necessary to know well about yield management in order to survive in the fierce competitive environment.
Chris Cardoso

3 ways to increase online payment security - 0 views

usa.visa.com/...reproofmerchantInvestments.pdf

shared by Chris Cardoso on 04 Nov 13 - No Cached
  • Chris Cardoso on 04 Nov 13
     
    Hotels collecting payment online is a norm in the industry, so security must be implemented to maintain the customers safety. The Payment Card Industry Data Security Standards (PCI DSS) implements high standards to industries using web payments. Hoteliers can go beyond these standards and implement three other security measures. The article also states that by implementing these, hotels can simplify theirs compliance toe the PCI DSS. First, use loin-to-point encryption. Also known as end-to-end encryption, this ensures data safety from the moment a customers information is collected to the moment the payment is processed. Second, implement tokenization. Tokenization replaces the 16 digit card number with "surrogate values," disguising the actual number. Third, accept EMV chi-enabled cards. These cards change authentication numbers on a cycle. This make counterfeiting the card mute, because new authentications numbers will be implemented on a new cycle.
anonymous

Our E-Waste Problem Is Ridiculous, and Gadget Makers Aren't Helping | WIRED - 1 views

www.wired.com/...product-design-and-recycling

shared by anonymous on 04 Sep 15 - No Cached
  • Oh sure, many companies have green initiatives. Apple in particular has made notable, documented efforts to reduce its carbon footprint, powering a majority of its retail stores and data centers with renewable energy, developing more efficient packaging design, and designing products that use less power than their predecessors. But if your products are going to be tossed out in a year, none of that is particularly brag-worthy. That’s a tremendous amount of wasted resources.
  • In the past, computers were designed to be relatively easy to disassemble, like HP’s towers and older versions of the Mac Mini. You could swap out dead parts and batteries, add more memory if it got sluggish, even replace a motherboard. But in the mid-2000s, things started to change. Apple introduced the ultra-thin, ultra-light MacBook Air and the industry enthusiastically followed with heaping helpings of devices that, while slim, were very difficult to repair due to the construction compromises required to achieve that svelte profile. Smartphones and tablets followed with an even faster purchasing and chucking cycle.
  • Therefore, the easier it is to disassemble something, the more likely it is to be worth someone’s time to recycle it. And that’s where issues arise
  • ...4 more annotations...
  • “The big problem the electronics industry is facing as a whole is products are getting lighter and lighter,” iFixit’s Kyle Wiens said. “This is great for consumers but a nightmare for recyclers.” Smaller, lighter products can be tricky to take apart, and yield a lower volume of raw materials.
  • Glue and adhesives are a common hurdle. Products like the iPad and Microsoft Surface achieve a slim form factor by using “a metric duckload of adhesive,” as Wiens once put it, particularly to keep the battery in place. All that glue must be removed before any recyclable material can be melted down. And battery recycling is risky endeavorin the best of circumstances—under the right conditions, a damaged battery can cause a fiery explosion. Tack onto that the need to painstakingly pry a battery from its glue-smeared lodging and you’ve got a delicate task indeed. For items with a lot of glue, like a tablet display, Sims Recycling Solutions heats the glue, then uses suction cups to apply pressure across the glass so it can be removed without cracking. Other things that can make a product more challenging to recycle include the number of screws (particularly non-standard screws), the inclusion of hazardous materials like mercury (which is declining, due to the rising popularity of LEDs instead of bulbs), large amounts of glass, and plastics. Waterproof and tightly sealed products also are more arduous to deal with.
  • As we rush headlong into a world in which we’re disposing of more and more gadgets each year, making them easily recyclable should be a growing priority of device makers. Just as display size, processor speed and energy efficiency are marketing points, so too should recyclability.
  • David Thompson, Panasonic’s head of environmental affairs, says the standardization of screws and plastic resin materials, not thermally setting screws in plastic, and minimizing the use of glue will boost recycling efforts, as will designing products for easier disassembly. Would consumers really decry, or even notice, these changes? Probably not. But such changes could require concessions to slim dimensions and light weight. And for manufacturers, increased standardization may mean fewer distinctions between competing products. Take a plastic smartphone housing: Currently there are hundreds of variations (soft touch, textures, and metallic colors, to name a few). Standardization could limit that very marketable variety. Even so, some products are embracing such ideals. Dell won The Institute for Scrap Recycling Industries 2014 Design for Recycling award for the Latitude 10 and XPS 10 tablets and Latitude E7240 notebook. Aside making its products cheap and easy to recycle, Dell has used nearly 8 million pounds of recycled plastic in its desktop and display production. And it is not alone.
  • anonymous on 04 Sep 15
     
    I found an interesting article about how the big computer companies can recycle the computers. This can solve some of the main problem about the recycling. The article is referring to idea that computers may become bigger size but easier to recycle. In other words we might wanna make a step back in the past, when we was able to just replace one detail from the computer instead of throwing it away.
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