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rderonville

Jury sides with US Airways against Sabre in GDS antitrust trial of the century - Tnooz - 0 views

  • The jury has returned its verdict in US Airways’s $134 million antitrust lawsuit against travel technology giant Sabre.
  • The airline’s lawyers successfully argued that Sabre had threatened it, saying that it had to accept a contract on Sabre’s terms or else be cut off from a network of thousands of travel agents worldwide who depend on the inventory that the tech giant provides via desktop software.
  • During contract negotiations, Sabre never offered a deal for less than full-content, the airline said. Full-content contracts typically require an airline to provide the same fares it offers via any other channel, such as its own website, to Sabre, too.
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  • full-content contracts are widespread between major airlines and the three major global distribution systems (Sabre, Amadeus, and Travelport), who act as middlemen for plane ticket sales worldwide.
  • Sabre argued that its fees are justified relative to the cost an airline would incur to distribute its fares comparably by other methods. It said consumers benefited by agents having a full array of options for price comparison.
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    The role of GDSs in the travel industry has a major impact on revenue, competition, and reservations. In this article, Sabre, one of the largest known GDSs was sued by US Airways for failing to provide a fair contract to the airline. The lawyers from US Airways claimed that Sabre threatened to "cut off the airlines from a network of thousands of travel agents worldwide who depend on inventory that the tech giant provides via desktop software". The jury concluded that Sabre indeed violated antitrust law. Sabre, apparently, charged US Airways increased fees though their cost per transaction decreased because of the advances in technology. According to the article, Sabre argued that the fees were justified relative to the cost that an airline would incur to distribute its fares by other methods. This helped the agents have access to a plethora of information regarding price comparison. In my opinion, this is just a messy situation. However, it goes to show how important and how much of an impact that GDSs have on airline companies. They determine what consumers or agents readily see on the site. They determine how much of a presence a company has. The GDSs provide company information to a worldwide network that markets to consumers. Having a GDS system hold back or increase fees has proved to be detrimental. Ethical issues have come into play. The fact cannot be ignored that the technology being used by Sabre is helping lower cost for transactions. This decrease in cost should have resulted in a decrease in fees for the airlines. Nevertheless, the key to this article is that GDSs have the power (though Sabre did illegally) to determine which avenue a company goes through in regards to apparent competition and markets. The advancement of GDSs is resulting in lower cost transactions and giving agents and consumers "more bang for their buck". So it is important that the relationship between GDSs and airline companies remain ethical in all ways, especially dealing with
Dhaval Khakhar

3CX VoIP blog » Hotel Concepts - Brilliant and 3CX Complete Integration - 1 views

  • The 3CX Hotel Module is an add-on that turns the 3CX Phone System into a full-featured hotel PBX, and through the new integration, can now interface directly with Hotel Concepts’ IDPMS or Brilliant PMPRO. This enhancement provides hoteliers with a host of additional features relevant to property operations. Unlike other PBX providers that charge extraordinarily high premiums for these hotel-specific enhancements, the 3CX Hotel Module is extremely affordable, since it leverages low-cost VoIP technology.
  • Unique features of the 3CX Hotel Module now integrated with IDPMS and PMPRO include: The ability to automatically reset the guest PBX upon check-in and checkout, adding or removing the guest’s name on the voicemail system and deleting any leftover recordings; The option to block external calls to and from particular guestrooms upon request; The scheduling of automated wakeup calls; Guests’ names are displayed to receptionists when making in-house calls; Call billing automatically integrated into guest folios; The ability for housekeepers to deliver status updates and execute minibar charges through guestroom PBX phones.
  • As the hotel and travel market continues to trend toward integrated technology solutions that make operations more streamlined and cost-efficient, Hotel Concepts – Brilliant is an ideal partner for us to help meet that growing need,” Martin added.
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  • About Hotel Concepts – Brilliant
  • About 3CX
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    This article talks about the full integration between Hotel Concepts' Integrated Distribution Property Management System (IDPMS), the Brilliant PMPRO property management platform and the 3CX Hotel Module, a comprehensive PBX telephony system designed specifically for the global hotel industry. The 3CX is an add on that turns the 3CX phone system into a full featured hotel PBX, and with this new integration, it can directly interface with hotel concepts 'IDPMS or Brilliant PMPRO. this is one of the inexpensive ways/means to carry out property operations when compared to other PBX providers who charge high premiums, making it very affordable along with the VoIP technology. since the hotel and travel market is on an upward trend , integrated technology solutions like these can make those operations cost-efficient, as making calls all over the world is so expensive, and along with this, also streamline the operations by combining the extensive telephony experience with the knowledge of the global hotel industry, which will also set new standards in hotel management and communication.
Sherine Mattison

Rezlynx, Property Management System (PMS). Full PMS functionality for the hospitality i... - 0 views

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    "RezLynx is a web based Property Management System (PMS) for the hospitality industry, it includes Front of House, Reservations, Back Office, Sales Ledger, Sales & Marketing and Conference & Banqueting. International language, tax and currency requirements are also handled, making RezLynx a truly global application. For most hotel groups, the concept of a single, central database is a key factor in the search for an enterprise solution for reservations and hotel management. The advent of the ASP (Application Service Provider) model eliminates the constraints of database replication by maintaining all data in one central location. As communications become faster, more cost-effective and more reliable, hotel groups are embracing the technology to increase revenue, reduce costs and therefore improve profitability. RezLynx is a comprehensive, Internet native solution designed to take full advantage of this new technology, incorporating a fully featured Property Management System (PMS), Central Reservation System (CRS), Head Office Management and Online Bookings."
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    Travellers all over the world are seeking a way to make hotel reservations in an efficient and timely manner. Rezlynx is another of the systems that is taking full advantage of the internet technology by "incorporating a fully featured PMS, CRS Head Office Management and Online Bookings." This technology is been embraced by the hotels since it reduces cost and increases revenue. Because it can handle international language, tax and currency requirements Rezlynx is seen as a "truly global applicatio."
Yuting Peng

Hospitality Marketing Services | Sabre Hospitality - Tools & Technologies | E-Marketing... - 0 views

  • Sabre Hospitality Solutions has designed essential applications and products that will push your Internet Marketing program to a higher level of performance .
  • Sabre Hospitality Solutions has designed essential applications and products that will push your Internet Marketing program to a higher level of performance
  • Sabre Hospitality Solutions has designed essential applications and products that will push your Internet Marketing program to a higher level of performance.
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  • offer a wide range of cutting-edge and user-friendly Internet Marketing tools that enable direct online sales transactions, track and analyze Website traffic data and conversions, integrate emerging technology, and facilitate cost-effective Customer Relationship Marketing (CRM).
  • The CMT uses a text editor that is similar in functionality to Microsoft Word, allowing a non-programmer to manage and edit content on their Website in real time. Clients are able to edit basic body text and insert interior images throughout their Website, thereby virtually eliminating Website maintenance costs.
  • Sabre Hospitality Solutions provides a full e-commerce solution that enables you to build and manage an E-store that generates significant incremental revenue.
  • Sabre Hospitality Solutions' Interactive Proposal Service (IPS) is a proprietary system that allows a property to respond to RFP's in a highly customized fashion.
  • Our Flash map solution integrates standard interactive components for any set of floor plans.
  • Our behavioral targeting engine serves potential guests content based on how they are navigating through the Website; and profiles their keyword search that has led them to the Website.
  • Sabre Hospitality Solutions developed a proprietary Content Management Tool (CMT) based on the needs of our clients.
  • The CMT is developed in a secure environment and is extremely user friendly, empowering our clients to confidently and efficiently manage copy on their Websites. Sabre Hospitality Solutions designed and developed this application in-house, and the application is used in multiple hospitality Websites.
  • Our E-store solution includes a flexible, easy-to-use product catalog, pre-programmed shopping cart utility, secure checkouts, and automated order management and processing functionality.
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    This article talked about Sabre Hospitality Solution which is the user-friendly e-marketing tool. The Sabre Hospitality Solution will push your internet marketing program to a higher level of performance through the following five essential elements. First, Sabre Hospitality Solutions developed a proprietary Content Management Tool (CMT) based on the needs of the clients. Second, Sabre Hospitality Solutions provides a full e-commerce solution that enables you to build and manage an E-store that generates significant incremental revenue. Third, behavioral targeting engine of Sabre Hospitality Solutions serves potential guests content based on how they are navigating through the Website; and profiles their keyword search that has led them to the Website. Fourth, flash map solution integrates standard interactive components for any set of floor plans. Fifth, Sabre Hospitality Solutions' Interactive Proposal Service (IPS) is a proprietary system that allows a property to respond to RFP's in a highly customized fashion.
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    Sabre Hospitality Solutions has designed applications and products to push the e-marketing program to a higher level. It offers a wide range of e-marketing tools. Sabre Hospitality Solutions developed a proprietary CMT based on the needs of the clients. This friendly empowering the clients and is widely used in multiple hospitality websites. It also provides a full e-commerce solution that enables you to build and manage and e-store that generates significant incremental revenue. In addition, the behavioral targeting engine serves potential guests content and the flash map solution integrates standard interactive components for any set of floor plans. Finally, it is a interactive proposal service. This unique online presentation of your proposal will ensure your product stands apart form other competitors.
Nicole Spencer

NiceMeeting's New Tool Allows Event Planners to Turn Attendees' Devices into Full-featu... - 0 views

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    This article focuses on attendees using a modern day technology- mobile phones, tables and laptops at events and how event planners should engage more in incorporating them in to events and NiceMeeting, has done just that for event coordinators. NiceMeeting has introduced a presentation tool developed to enhance event engagements and maximize the value of knowledge exchange through live events.  Some cool features NiceMeeting also offers even planners is an AV application that turns attendees mobile device, such as iPad, iPhone, Tablet, laptop into a full-featured personal conference display.  
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    This article suggests that the use of handheld technology, such as mobile phones, tablets, and laptops at events has become so widespread, that event planners need to incorporate them into daily use if they want an edge on business. Nicemeeting is just one of many new hospitality applications that enhances the event managing process for event planners. According to the article, it has the capability to turn technology, such as an Ipad or mobile device, into "a full-featured personal conference display." It creates an entirely interactive space. I think that this idea was brilliant, because regardless of whether people like it or not, cell phones are going to be present in the meeting space. This application makes the most of that occurrence and turns it into a positive thing.
rebecca Bonet

New York's Fiestah makes event planning easier than ever | VentureBeat - 1 views

  • Enter Fiestah, an online marketplace that promises to connect New York City event planners and all kinds of vendors in a much easier manner than what’s described above.
  • Enter Fiestah , an
  • . Fiestah generates revenue by taking a 10 percent cut of each transaction.
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  • The event planner simply signs into Fiestah’s dashboard, inputs what “items” they need for the event, and then vendors place bids to fill in those needs
  • . If you’re a vendor — such as a baker, DJ, photographer, caterer, food truck, or personal chef — you can look through events in the area and make bids.
  • Fiestah chief operating officer Nurul Yahya (pictured above in the pink shirt) said that she came up with the idea for the startup a few years back.
  • . The next thing on the company’s long to-do list is to create full merchant profiles with the ability to rate vendors some time in the next few months. And, as it might not surprise startup-world watchers, the next city Fiestah plans to bring its marketplace to is San Francisco.
  • My first exposure to Fiestah was on the “Startup Bus,” where I met 14 startups that were trying their hand at pitching investors and meeting other young companies in Montreal.
  • New York-based Fiestah was founded in February and is currently self-funded. The team said it is in contact with several angel investors and hopes to secure seed funding early next year.
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    New York Fiesah is an online marketplace that connect NYC event planners and all kinds of vendors in a much easier manner. The event planner signs into Fiestah"s dashboard, they input the items they need and then vendors place bids to fill in those needs. Fiestah generates revenue by taking a 10 percent cut of each transaction. Another thing Fiestah provides for both parties is that the payment is held in escrow until the vendor completesits task, meaning both sides need to get what they want first. This will make sure both parties can get what they want. Testah team has been hard at work building out the marketplace, introducing themselves to lots of NYC business, and trying to get traction. The next thins on the company's long to -do list is to create full merchant profiles with the ability to rate vendors some time in the next few months. Also Fiestah plans to bring its market place to a next city - San Francisco.
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    The article talks about an online company in New York that was designed by Nurul Yahya called Feistah. It's an online event planning that allow all kind of vendors in a much easier manner then what's described above. The event planner simply signs into Feistah dash board input what "item" they need for event and then vendors place bids to fill in those needs. The company generates revenue by 10 percent cut of each transaction. In the next thing on the company's long to-do list is to create full merchant profiles with the ability to rate vendors sometime in the next few months. Fiesta next expansion is to startup in San Francisco.
Linfan Cai

Hospitality eBusiness Strategies, Inc. (HeBS) | Hospitality-Industry.com - 0 views

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    This is a full-service hotel internet marketing firm. The workers in this firm are responsible for hoteliers to take full advantage of the direct online channel. Customers could connect the hotel's main distribution channel by HeBS' websites. They could provide crucial advice, recommendations and solution for the hotel or travel company. The hotel Internet marketing experts could increase Internet presence and online business while capturing new valuable online markets by using all kinds of methodology and tools. The Internet-based business models and techonologies are achieved. The marketers could be the guests' speakers and presenters. Guests could preferably gain more distributions and informations about hotel events, conferences or tourism events. The hotel internet marketing firm is able to build the better joint.
aycasa

3 Signs You Need to Upgrade to Full Event Management Software - Capterra Blog - 0 views

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    This article mentions 3 key signs on when you should consider upgrading to a full event management software. I found this article to be relevant as this weeks discussion post was about the pros and cons for event registration systems. The 3 signs mentioned in the article are; "1. You need more complex event marketing, 2. Your event planning process is overwhelming, 3. Your events have grown big enough to require housing and travel management." After reading the first sign, I believe that now a days event planners need to have a full event management software if they are going to do a big event. The article stated that full services have social promotion tools, email marketing, and the ability to create an event within an event. These are all such important parts of an event. You have to have someone to send out email reminders and you might have an event that is more like a huge production where you have events within and event. And there's so many events that could fit in your head before you forget something. The other sign which I found very important was the third one. If your event requires traveling or housing then you are definitely going to be overwhelmed and you are going to need the extra help, event if its to track someones flight details.
adel168

CHMWarnick Expands Accounting Services for Hotel Asset Management Clients | Hotel Business - 0 views

  • this marks its formal entry into the space, making it the only third-party hotel asset management company providing full owner-entity accounting capabilities.
  • “CHMWarnick is the first and currently only asset management firm that provides a full suite of accounting services tailored to hotel owners,” said Celeste Cloutier Ledoux
  • Having this accounting expertise in-house also has proven to further elevate the firm’s asset management capabilities and effectiveness in delivering value for hotel owners.
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    CHMWarnick has become the only third-party hotel asset management company providing full owner-entity accounting capabilities as it has expanded its accounting services available to asset management clients. It's ownership accounting include several services that have proven to further elevate the firm's asset management in delivering value for hotel owners.
Qianqian Kang

How to Measure the Value of an IT Investment - 0 views

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    How to count the ROI for IT investment is critique to a large extent. However, the author said it is not simply a financial formula but should take numerous factors into consideration. Firstly, of course, you need to have a full knowledge about why you are investing I.T. What improvement you will gain after? What problem will be solved? Secondly, I.T. is always designed to replace the human. Then could you handle the staff changes after implementing the I.T? What's more, are those decision makers agree and support your approach? Finally, have you had the full plan of training and other on board plan? Once complete those four steps, be sure to track both short- and long-term impacts. And it is not always dollar talks, it can have many metrics like hours to work, number of employees devoting to the same task and so on.
anonymous

Hospitality Upgrade | Property Groups Leverage Maestro PMS's Sophistication at Award Wi... - 0 views

  • The same property management software (PMS) and the same central reservations and other systems let operators have one central reservations office, standardized data formats, and a consistent staff training program. Maestro works well for multi-property management companies that have independents in their portfolio.
  • Its branded portfolio is primarily select-service brands from Marriott International, Hilton and InterContinental Hotels Group. Its independent portfolio includes full-service hotels and luxury properties with the distinction of earning the Preferred Hotels designation and Condé Nast awards. 
  • We first implemented Maestro at Olympia’s independents
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  • Our decision was based on our requirement for a cloud platform that would easily interface with our integration partners,”
  • Today we have five properties on Maestro.
  • Maestro is the most flexible and responsive provider our team has worked with
  • Maestro hosts its five cloud systems and supports all our interfaces remotely.”
  • Maestro is a solid PMS platform used by many independent hotel groups
  • Independent properties rely on Maestro to communicate with a wide variety of tech partner systems that include the Silverware F&B POS, Elavon Fusebox credit card payment processing, call accounting, electronic key systems, voice mail and PBX systems, the ALICE app operations platform, Revinate CRM, IDEAS RMS, and Maestro’s ResWave direct booking engine. Maestro simplifies interface deployment thanks to its Genomi open API that supports deeper capabilities for complementary 3rd party system additions.  
  • Reliable 24/7 real-time system support is also a must for independent operators that do not have a ‘brand tech safety net.
  • ’  Maestro’s award-winning Diamond Plus Support is North American-based and always ready to help
  • The Maestro Property Management System delivers flexible and scalable deployment options with an identical full-featured web browser or windows solution available in the cloud or on premise
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    Maestro is the future of PMS in hotels! This cloud based system allows hotels with multiple properties to be fully integrated with one another. Hotel chains like Marriott International, Hilton, and InterContinental hotel groups are among of Maestro's customers. Hotels rave about Maestro flexibility, 24/7 support, and excellent customer service.
nbakir

Is 2020 the Year of the GDS? | By Scott Falconer - Hospitality Net - 2 views

  • Technology can play a major role in helping properties win more bookings, through advertisements, display, and keywords
  • It will be interesting to see how GDS usage and other distribution channels continue to evolve throughout 2020.
  • The overall contribution of GDS bookings indicates that it is still a very relevant and growing channel and often delivers the highest ADR.
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  • However, certain keywords can and do drive them to book a property, such as "price", "offer", "rate" and "discount". Globally, 4 out of 10 survey respondents agree these types of words would encourage them to book.
  • In our survey, 7 out of 10 agents say it's important to include icons with the words "free" or "complimentary" in ads. In 2020, hoteliers should review their current strategy for the GDS and consider whether they are using the platform to its full potential.
  • Rate parity (ensuring that the same room is priced identically across all distribution channels) will continue to be of utmost importance.
  • Our research shows that 9 out of 10 travel agents rank rate parity as 'very important' or 'important' in their search.
  • When the GDS does not offer full rate parity, 6 out of 10 travel agents actively book away from that hotel property.
  • Travel agents are booking hotel reservations on the GDS in record numbers, from 42 million ten years ago to 79 million in 2019. On average, they book 22X more room nights than consumers, making the GDS a prime channel for hotels looking to increase revenue.
  • the GDS does not offer full rate parity, 6 out of 10 travel agents actively book away from that hotel property.
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    This article speaks on how GDS are doing in the age of 2020. Not only does it talk about how its doing over all but it also goes over how they remain successful with the new times. Keeping up with changing demands and trends.
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    This article talks about how GDS system usage has been and continues to increase over the years. While many owners prefer direct bookings on their site. GDS has been increasing at a faster rate than other channels which are used by travel agents. Hotels need to e using the GDS platforms in 2020 and beyond to maximise the benefits that it brings.
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    Scott Falconer's article, "Is 2020 the year of the GDS," entails discussion of the survey results of the DGS site as the most sued and rapidly growing site for booking by travel agents. Falconer also advises hotels and other travel agents to optimize the use of the GDS site to increase bookings and therefore profitability. In discussing the survey results, Falconers also suggests the GDS increase its potential by maintaining parity, observing prices, and promotions are critical in its continued growth. Falconer's finding first indicates that GDS usage has significantly grown in the past ten years. The author notes that by 2019, the number of travel agents using the site of GDS to make bookings had increased from 42 million to 79 million between 2009 and 2019 (Falconer). In the recent past, Falconer argues that the ratings and growth in usage of the site provide hotels with opportunities to grow revenue as the site makes 22 times more bookings than consumers. Through surveying with 900 travel agents, Falconer concluded that GDS is a prime channel for bookings because of its recent fast growth compared to other alternative booking sites. Secondly, Falconer notes that there is a need to stabilize the parity rates for the GDS channel to succeed. Based on the survey, most travel agents indicated that parity rates are influential to the decision to book a facility using the GDs site or others. Therefore, Falconer advises the GDS management to ensure the consistency of the price that properties offer to clients on other channels. The services listed in the sites are available as indicated at the property. In this case, the GDS can improve booking experience by clearly stating commissions, discounts, or cancellation policies at the site to increase the availability of information to the clients regarding the nature of commitment and expected services as the promised value. Falconer also highlights the importance of adver
tcale003

Oracle OPERA: What You Need to Know When Evaluating Hotel Software - 1 views

    • tcale003
       
      The Oracle Opera (formerly Micros) is the biggest Property Management System utilized in the hospitality industry. Oracle OPERA is a cloud-based Property Management System that integrates a variety of functions into one place. While OPERA is used for a single property, it is built with multi-property in mind and, therefore, it is not usually used in very small properties.
  • which types of hotels OPERA is a great fit for and discuss how independent hotels, boutiques and chains all benefit in different ways.  We'll also cover the impact of Oracle Cloud on its hospitality solutions division and whether Oracle's PMS is actually in the cloud.
  • WebRezPro Integrates Tenerum Payment Gateway
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  • WebRezPro Integrates Tenerum Payment Gateway
  • Apr 16,2020
  • WebRezPro Integrates Tenerum Payment Gateway
  • WebRezPro Integrates Tenerum Payment Gateway
  • This article provides a comprehensive resource for hoteliers immersed in the process of vendor evaluation.  Oracle Hospitality's OPERA (formerly Micros) is the largest PMS player in the hospitality industry and in this article we'll review how their hotel management software can improve operational efficiency for your business then point out some areas that every buyer should be aware of as they consider the solution.
  • OPERA has comprehensive guest profiling capability, which allows your staff to keep track of guest preferences. These rich guest profiles can be quickly accessed to better personalize stays. Staff can see useful details, such as stay history, past communications, and previous service requests, to inform their approach to each guest.
  • vendors?
  • Oracle OPERA is a cloud-based property management system that integrates several functionalities into a single platform.
  • In addition to the core property management functionality, such as room assignments, check-in/check-out, and rate management, OPERA includes integrated channel and rate management with group travel functionality to handle more complex requests. 
  • WebRezPro Integrates Tenerum Payment Gateway
  • Since OPERA is an integrated platform, hotels with more complex operations stand to benefit the most. For example, a hotel that uses Oracle POS (point of sale) and kitchen management can integrate full F&B operational functionality into the OPERA property management system. Such deep integration improves outcomes on the customer service front and gives hotel management stronger reports to monitor KPIs and profitability. 
  • The ideal customer segment is a hotel group with many larger properties that offer full service.
  • While OPERA can be used for a single property, it’s built with multi-property in mind.
  • Personalized guest profiles
  • Advanced rate management
  • OPERA has advanced rate and room availability restrictions, as well as enhanced rate-management capability offering a vast number of room pricing options, including best available rate, dynamic rates, daily rates, base rate, and negotiated rates. These rates can then be distributed via OPERA’s integrated channel manager.
  • Intelligent accommodation management
  • Proper allocation of room inventory avoids overbookings of specific room types and ensures that rooms are cleaned and maintained in a timely manner.
  • Mobil
  • OPERA now offers a completely mobile version of its flagship software, called OPERA Mobile Cloud Service. Staff can access the following information via any smartphone or tablet device: Check-in/check-out, reservation management, room status, task sheet, room maintenance, as well as Track It and Post It mobile that can provide real-time status updates on rooms and maintenance requests. 
  • Loyalty support
  • To drive loyalty-based marketing, guest behaviors accrue automatically to profiles, so hotels can build relevant packages and services based on guest history, including the length of stay, expenditure in restaurants and bars, and other preferences. T
lande070

Amadeus Expands Partnership with Aimbridge Hospitality with Exclusive Business Intellig... - 0 views

  • With data spread across systems, hoteliers can sometimes experience information overload and challenges in extracting actionable insights
  • data is the cornerstone of building and executing an effective business strategy.
  • position itself for long-term growth.
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  • provide the broadest and deepest set of market insights to enable hoteliers to make the most effective decisions for their business,”
  • help hospitality providers acquire, service, and retain guests by profitably driving demand and converting them into loyal fan
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    Amadeus has a new full-suite of programs aimed at helping hospitality companies use data for projections and customer retention. Aimbridge, which is a large management company, has adopted this full suite. This product and adoption highlights how hospitality companies realize the importance of fully-integrated but also useful data capture and translation for increasing revenue and repeat customer business.
sining

Palm Beach Hotel Shifts to Sky Horizon Property Management System | Sky Software - 0 views

  • Palm Beach Hotel has selected Horizon Property Management System, since it is designed to give the hotel’s management full control over the front desk and guest transactions
  • Moreover, the system is equipped with an advanced interface gateway, which enables online interaction between the front desk and other hotel facilities
  • The project implementation began with manually entering the settings data in the new system
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  • Then, extensive training sessions were conducted for the General Manager, IT Manager, Receptionists and Accounting Department
  • Implementing Horizon Property Management System has also helped the Financial Department
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    Palm Beach Hotel face some challenges, they are looking for a solution that is capable of managing the hotel front desk and guest transaction. In order to solve this challenge then use the Horizon property management system. This system can give the management full control over the challenges. It is also equipped with an advanced interface gateway, witch help to connect the front desk and other hotel facilities. This PMS also can implement in the finance department. However the training process is critical, hotel stuff need to be trained. Over all this new system is more flexible and user friendly  than other system they used before. 
Yujia Xie

Hotel Med Park Chooses CloudPM & ProfitWatch - 0 views

  • Metropolis Technologies, Inc., a premier telemanagement and call accounting solution provider, is proud to announce Hotel Med Park’s decision to utilize ProfitWatch Call Accounting to provide accurate call reporting and billing. The deployment of the new system, implemented and managed by Metropolis partner Multi-Systems, Inc (MSI), has been designed to save the property money and simplify management for the hotel.
  • When the hotel terminated their franchise with Best Western in 2012, they had the opportunity to find a web based PMS that could integrate with their Global Distribution System (GDS) and Online Travel Agencies (OTA). They chose CloudPM, a new offering from MSI that provides hotels an affordable cloud-based property management system with full functionality and features. The system offers Med Park substantial savings in capital expenditures, increased operating efficiencies, and lower recurring expenses.
  • In addition to customized rate tables and dynamic guest call bill back, ProfitWatch includes features such as 911 triple alerts, which immediately alerts key personnel of an emergency incident, along with location details of the caller, for any emergency calls placed on the property.
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    As this article mentioned, Hotel Med Park chooses to use ProfitWatch to provide accurate call reporting and billing. This system is designed to save the property money and simplify management. They also choose CloudPM to provide hotels an affordale cloud-bases property management system with full functionality and features. In my opinion, this system is very convenient and correct to use for hotels. It can help minimize liability and boost revenues.
Carolina Villa

New airport security system could end disruptive body, shoe scans - 0 views

  • TraceGuard, a system that could detect substances used in explosives
  • TraceGuard has been developed by Israel's Trace-Safe as well as the American firm Raptor. The system was designed to ignore benign substances and prevent against false alarms.
  • or chemical weapons without opening luggage. The system, which could be integrated into scanners, magnetometers and hand-held devices, was designed to rapidly inspect both passengers and luggage without the use of full body scan and has been deployed at about 20 airports in the United States.
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  • Companies from Israel and the United States have been working on joint development of non-intrusive systems to inspect airline passengers.
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    Israel and the United States are developing new security systems ti inspect airline passengers. This joint effort its creating a system that could detect substances used in explosives, or chemical weapons without having to open the passengers luggage. And it could be integrated into scanners, magnetometers and hand-held devices. Its purpose is to inspect both passengers and luggage, without the use of full body scan.
Kamini Ramsaran

China Eastern Airlines, Shanghai Airlines and Sabre Sign New Long-term, Full Content Ag... - 1 views

  • China Eastern Airlines, a leading commercial airline in China, together with its subsidiary Shanghai Airlines, have reached a new full content agreement awarding Sabre Travel Network with preferred provider status.
  • irlines' fares and inventory will be made available to all Sabre travel agents worldwide through the Sabre Global Distribution System (GDS).
  • This new agreement will not only meet our distribution needs, but will also bring about immediate benefits to us as part of our distribution strategy in our global expansion, especially in the North America region.
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  • "Sabre continues to be committed to helping the China Eastern and Shanghai Airlines maximize their reach and revenue potential,
  • China Eastern Airlines and Shanghai Airlines also use Market Intelligence solutions and decision-support technology from Sabre Airline Solutions to optimize its flight scheduling, resource management and daily flight operations.
  • More than 300 million people purchase airline tickets through this channel annually.
  • Sabre Travel Network is part of Sabre Holdings, a global travel technology company serving the world's largest industry- travel and tourism.
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    China's Eastern Airlines & Sabre, a Global Distribution System, just signed an agreement allowing Sabre to use the airlines inventory and airfares to market to the travel agencies associated with Sabra.  This will help increase their North American expansion.  Sabre's technology and resources will help enhance the expansion for for China Eastern and Shanghai Airlines.  Marketing intelligence from Sabre has helped the airlines cater to the flight schedules and operations for their customers.  Sabre's network reaches more than 300 million people! 
rebecca Bonet

Marriott Links Two Data Streams With Revenue Management System - Computerworld - 0 views

  • Marriott International Inc. found that to be true after it combined two revenue management systems into one.
  • Marriott International
  • Marriott International Inc. found that to be true after it combined two revenue management systems into one.
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  • International
  • But two separate revenue management systems kept the hotel chain from easily analyzing revenue data for forecasting and marketing insights generated by 62 million reservations annually at 2,800 properties.
  • The new system, known as One Yield, has accomplished that.
  • By combining the two systems, the need for support staff is 33% lower because only one database is used and the system requires little local IT support.
  • Marriott estimates that One Yield delivered incremental profits of $6.7 million last year, its first full year in operation.
  • By combining two systems, the IT team was also merging different methods for managing and analyzing revenue.
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    The article that i read on Marriott Link Two Data streams With Revenue talk about combined two management system into one. Marriott had a hard time analyzing revenue data and the marketing. MArriott noticed it was too expensive to operate a full service hotel with selected service or even the facilities. So what Marriott Howard Melnick senior vice president of information resourse decieded to do was use the System called One Yield. Howard combined two system iwhile he lowered the cost of staff by 33%. Marriott system One Yield has delivered the profit of 6.7million the first year and today it still increasing.
Ted Rood

Hotel Lenders and Investors at Ease With Direction of Investment Market - MarketWatch - 0 views

  • Lower interest rates, revenues that are outpacing expense growth and below average supply additions are combining to give lenders and investors a greater comfort level with the U.S. lodging investment market,
  • "Double-digit profit growth, coupled with the low cost of capital and limited supply growth, make hotel real estate an attractive option to commercial real estate investors," said Scott Smith MAI, vice president in the Atlanta office of PKFC
  • "Institutional investors and private equity funds are showing a bias towards full-service and resort hotels in the major markets, where profit growth has been the greatest,"
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  • Survey results show that there currently is a significant gap between the price a buyer is willing to pay and what a seller is willing to accept.
  • Hospitality bankers and mortgage companies responding to the Hospitality Investment Survey reported that mortgage terms have remained virtually the same from 2011 to 2012.
  • The 2012 Hospitality Investment Survey also identified the increasing use of Small Business Association 504 loans, a program most frequently offered by local and regional banks to investors purchasing limited-service properties in secondary markets
  • Investments in the hospitality industry will continue to become more attractive due to the expected continued improvement in industry performance and the continued availability of cheap capital.
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    The article discusses how hotel lenders and investors have found success with the direction of the investment market. According to the 2012 edition of the Hospitality Investment Survey, lower interest rates along with revenues that are outpacing expense growth are combining to provide investors with a greater level of comfort in regards to the U.S. lodging investment market. According to Scott Smith, vice president of PKF Consulting USA, the double digit growth of profits along with low capital and limited supply growth has made hotel real estate much more attractive to commercial real estate investors. Smith notes that institutional investors as well as private equity funds are more inclined to invest in full service hotels existing in the major markets, which has shown the most profit growth.  According to the text, investments in the hospitality industry will continue to remain attractive to investors due to the expected continued improvement in industry performance along with the availability of cheap capital. 
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