Palm Beach Hotel face some challenges, they are looking for a solution that is capable of managing the hotel front desk and guest transaction. In order to solve this challenge then use the Horizon property management system. This system can give the management full control over the challenges. It is also equipped with an advanced interface gateway, witch help to connect the front desk and other hotel facilities. This PMS also can implement in the finance department. However the training process is critical, hotel stuff need to be trained. Over all this new system is more flexible and user friendly  than other system they used before. 

This article talks about a group of small, independent hotel called Time hotel in France. They use the third party reseller which name is Rate Tiger's channel management tools to increase its productivity. They use this channel to have a better control of sales, price and production. Time hotel hopes to further increase their revenue from online sales. Rate Tiger allow hotels to identify the best producing websites, while also improve the relationship with channels that have a lower commission. Rate Tiger also can update all cannels in one go. This help Time Hotels earn more reservation and better to work with other website. 

This article introduce us a new hotel guest room product called HiP50. The design company is called Hotel Technologies, this company is known for bringing "the science of feeling at home" to hotels and guests is releasing a Bluetooth Alarm Clock Radio with Speakerphone for iPhone, iPad and iPod. This Bluetooth -enabled unit puts guests' tunes in hotel rooms via the iHome digital iPhone/iPad/iPod alarm clock radio. Guest can listen to music via this device and answer the calls as long as guest's cell phone is Bluetooth-capable. This unit in hands-free convenience and communication, enabling guests to relax in their room, enjoy a room service meal, get dressed, work on a presentation, or pack for departure all while talking on the speakerphone." Recent research shows that there is a large number of American like to use the wireless telephone, and the number is increasing. This may means guest of a hotel may prefer use their own phone rather than the hotel's land line phone. So the company makes effort to developing in-room electronics and entertainment solutions to complement guest's experience. 

         This article introduce us a new hotel software technology, the iPad property management system. Nowadays the table devices offer many advantages to hotel. Ipad is a good example for the table device use in hospitality industry. A German company design a PMS on iPad for hotel, its name is protel Air. Use this device, hotel can provide the mobile service like check-in and check-out to support the employee's job. Protel Air is a full-service solution and a true "Software-as-a-Service" application, that is hosted in a secure data centre environment. The only requirement of this device is the Internet; it can update and maintain the date through Internet. It also protects the data by its security system. They also design an application called protel Voyager for guests. It offers access to location based services, advertising local events and facilities, and to the hotel's social networking sites. The protel Voyager will encourage guests to report positive feedback.          I think to use new technology to help the operation of hotel is a good idea. Even it will cost some money to purchase the equipment and training the employee. It will save time for the employee especially in the peak season. My only concern is the app for guests. Guests may not use to this kind of new technology. They prefer the human service more. But it is worth to try.