Why E-Business is Now Everyone's Business - 1 views
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Shuqiong Huang on 11 Sep 12This article is talking about the E-Business in modern society. The internet has completely reshaped customer relationships. The transformation began with the dot-com boom, which spawned a new type of company whose entire business model was predicated on Web acceptance and usage. Soon, traditional " brick-and-mortar" enterprises realized that to survive, they too had to satisfy customer expectations to procure goods and services over the Internet. Out of this, the traditional differentiation between B2C and B2B emerged. For some time, the differentiation existed. Today, however, in this new internet world, the line between B2C and B2B e-Business is blurring. Faced with the demand for greater personalization, B2B and B2C make a lot of improvement. While the merger of B2C and B2B will have a powerful impact on business, it will not erase the differences that exist among different markets. Still the key is that sameness exists in the need for companies to provide their customers with product and service catalogs. The Internet has raised the bar on consumer expectations. Companies who understand this will succeed, and in turn, provide a Web experience that meets the unique preferences of each of their customers whether they are B2C or B2B.