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hui wang

The Disadvantages of a Point of Sale System | eHow.com - 0 views

  • It is a computerized system that links the cashier and customer to an entire network of information, handling transactions between the customer and store and maintaining updates on pricing and promotions. Although a point of sale system has many advantages
  • Cost of Web Access
  • Updates
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  • Security Risks
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    This article is about the disadvantages of the point of sales system, which is including the cost of web access, system updates, and the security risks. Firstly, the POS that allows the user to connect a single register to a larger network of information that would otherwise be unavailable or inconvenient to access, thus, some companies decide to go with a web-based system rather than a software-based system, which direct bring additional cost. What is more, if the companies decided to undertake the software-based point of sale system, they need to continue updating the system with new versions from the manufacturer or software company, which means addition cost/fee. Moreover, customers who use the debit cards with POS system, that will face the security risks problem, If the companies use the web-based system, the customer will under the security and privacy risks that come with doing business on the Internet.
Yanqiu Li

Why and How Hotels Need to Go Green? | Hospitality Technology - 2 views

  • Eco consciousness
  • guests are conscious about
  • a low carbon footprint.
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  • energy efficient, are pro environment
  • 80 per cent of travelers
  • are willing to pay extra to visit an eco-friendly destination
  • “green technology”
  • Wireless controllers
  • Key Cards
  • Lighting
  • Air Conditioning
  • System that responds to guest needs and presence Compact hot water distribution systems that allow hot water to reach end users faster Dual flush toilets that use less water High performance fireplaces Lighting and fans that automatically turns off when it senses the room is empty
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    This article give relative brief summary of green technology trend and benefits for hospitality industry. Green technology' s prosperity results from eco awareness increasing of the customers. Nowadays, about 70%people would like to care whether the hotel is eco-friendly, engergy efficiency and low carbon dioxide when they are travlling around the world. They also would like to pay extra money to this trend. This social cocious require hotels to react as soon as possilbe to meet cusoterms new demands. From the article, we learn that to better meet customers' requiements, geen techonlogy application will be the one of the most effective way to realize customers'needs. However, one of the most difficulty problems for supporting this requirement is implement fees so costly, which set barriers to many hotels. Thus, there are still monetary issues to think about for hotelers.
TIAN LIU

40% of corporate negotiated rates are not visible on the GDS | News | Hospitality Magaz... - 0 views

  • a hospitality e-commerce and e-distribution provider, has conducted research on more than 200 hotels worldwide. The findings demonstrate that 40% of corporate negotiated rates are not visible on the hotel global distribution system (GDS), highlighting that this sector is poorly serviced by suppliers. The corporate sector evolution is referring to are those independent hotels who receive a large proportion of their corporate customers via the GDS.
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    Hotel companies can use its advantages. The system allows measuring the number of visitors, or the reservations that have been made. In this manner, a hotel's efficiency in marketing and other activities can be estimated faster and at lower costs  Alongside the system's advantages, there are also disadvantages. One of the most important disadvantages is its dependence on new technologies, and the high entry costs evidenced by high membership fees. And the article also mention a very significant problem that almost half of the corporate negotiated rates are not visible on the GDS, so it not perfect , still need correction and improvement.
Sasha Bravo

U.S. Hotel Guests Hanging Up and Logging In | By Robert Mandelbaum - 0 views

  • The way travelers communicate on the road has changed dramatically over the years, and these changes become evident when analyzing the revenue earned by U.S. hotels from their guests for use of telecommunication devices and services
  • Not only has telecommunications become a minor revenue source, it now "costs" most hotels to provide telephone service to its guests.
  • he initial decline in telecommunications revenue during the period 2000 through 2009 can be easily explained by the increased use of calling cards, then cell phones
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  • we believe it is an increase in the monies collected from internet connections that is driving the growth in telecommunications revenue that has occurred during the past two years.
  • more hotels are beginning to follow the successful paths of those chains that have always opted to charge for internet connectivity.
  • A tiered pricing structure based on connectivity speed is the current trend in hotel internet charges. While this practice will most likely not restore the profit-producing days of the old telephone department, it will most likely curtail the slide in telecommunications revenue until the next wave in communication technology comes along.
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    this article goes over the on going change of the types of telecommunication technologies Hotel guests are using. The article mentions the shift from the use of in-room phones and faxes, to the now popular use of internet connectivity. Mentioning how nowadays it actually costs hotels more money to offer phone services to guests than what they actually make from these services. lastly, it also talks about how more and more hotels are charging internet access fees in order to balance out the loss of revenue from telecommunication services.
Marcos Oliveira

Mobile Restaurant POS Technology Helps Payment Flexibility - QSR magazine - 0 views

  • With smartphones getting smarter, smaller, and speedier all the time, concurrent advances in mobile point-of-sale technology are presenting restaurants with the opportunity to make their POS systems mobile.
  • There are now numerous POS platforms that leverage the iPhone and other mobile devices, including Android-powered smartphones and tablet computers like the iPad, so that restaurants can process payments in the field with a credit-card reader
  • Traditional POS has been very regimented and costly, but mobile is very adaptable, not only in terms of payment but in terms of marketing tools from an ever-growing number of third parties.”
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  • While mobile POS is often touted as a boon to full-service restaurants—it can allow customers to pay at the table through a credit-card reader attached to a mounted iPad, for example, and waiters can log orders on a smartphone that zip back to the kitchen at 4G speed—the technology also has service-oriented benefits for quick serves
  • Beyond mobile POS’s value as a portable cash register is its potential as a conduit for invaluable consumer insight. Whereas restaurants are able to glean very little personalized information from credit-card transactions, they can learn a lot when customers use the mobile payment apps or opt in for an array of alerts and updates via their smartphones.
  • The mobile POS … allows us to capture valuable data that gives us a better idea of our customers’ spending and buying habits
  • mobile POS platform called Sage Payment Solutions for processing credit cards
  • Smartphones open up very exciting opportunities when it comes to business-consumer communication
  • As mobile POS technology evolves, an operator will be able to send coupons to opted-in customers’ phones based on their shopping habits or geographic location.
  • the potential of mobile POS far outweighs the peril. The technology is in its infancy, and new developments are on the horizon. These include near-field communication, which allows smartphones to share data with other devices that are in close physical proximity, and EMV cards, which have microchips that allow them to interface with mobile phones.
  • “mobile technology is in the first inning
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    With smartphones evlving and getting smarter, smaller and speedier it is allowing for advances in mobile point-of-sale technology especially in the restaurant industr. There are now numerous POS platforms that support both iPhone as well as android. Tablets and iPads are also supported so that restaurants can process payments in the field with a credit card reader. Traditionally POS have been very costly and structured; now with mobile technology the flexibility is convenient, fast and user friendly. New applications allow restaurants to store customer spending patterns without retaining their personal credit card information. the use of smartphones also opens up very exciting opportunities when it comes to business-consumer communication. Restaurants can send text messages containg discounted coupons to their establishments. The key is to not over do it as customers may become annoyed with too many text messages. This article delat mainly with the restaurant industry but did mention the evolution of technological advances with the use of smart phones. Form personal experience I have used my iphone and ipad to conduct credit card transactions utilzing squareD which provides free of charge a mobile credit card swiper that is connected to the microphone port of either the iphone or Ipad. there is not monthly contract or fee. The only charge is 2.5% per settled credit card transaction and the amount is automatically deducted from the batched amount and within 1-2 business days the funds are deposited directly into ones checking/savings account. This is convenient, fast, and easy. I have been able to secure payment right on the spot instead of either handling cash which is always a ahzard or the risk of accepting checks. the use of smartphones and tbalets have revolutionozed the way business is being conducted making it fast, easy, and convenient to both cutomer and busoness owner alike.
yuzhu li

Travel agent software allows you to keep your costs policy flexible. | STEELROOFERS.INFO - 0 views

  • The companys e-tourism solution is a package of software applications made to enable and support all areas of your travel and leisure organisations management promotion as well as fulfilment, having a central product, business and customer database at its central.
  • Maestro Enterprise Property Management hotel software
  • PCI-certified hospitality system
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  • Self-sufficient operators are checking out managed systems to reduce staff, trim hardware investment, streamline PCI-compliant cardholder security, and be sure 24/7 entry to property data.
  • profit performance
  • Enhance guest service, improve efficiency, and maximize offline and online revenue with Maestro PMS, the industry’s most robust and flexible holiday resort software and boutique hotel software solution
  • the web collection
  • third-party dependency
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    For that e-tourism technology, the greatest benefit for them is it can cut down the third party dependency, which can reduce a lot of cost (third-party fee, advertising cost, etc) and attract more kinds of customers.  It can offer direct booking, and the data could be collected real time. Especially it would connect to PMS, and when at night do the night audit, the process is simple but it can save a lot of time and maximize offline revenue. An it can easily for owners to see what the profit margin and other marketing analysis. 
vincentsalazar

Thriving online firm keeps growing its event-planning business | The Charlotte Observer - 0 views

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    "When you go to SignUpGenius.com, you'll find services catering to the needs of eight different groups. There are schools, looking for help with organizing parent-teacher conferences, class volunteers, and events such as book fairs. Churches and temples can get help with scheduling nursery workers and greeters. Nonprofits can organize donations and fundraisers. Other groups are clubs and groups, sports, business, family and college. The idea is to attract a range of users, from parents organizing car pools to businesses coordinating employee training schedules. "By going broad, we still haven't scratched the surface," said Angel Rutledge, who is married to Dan and is the chief marketing officer. SignUpGenius' users are 78 percent female, and 80 percent are between the ages of 25 and 54. "Our primary user is a mom with kids," says marketing strategist Kate White. "Most people tend to find us through their kids' activities." Monthly fees range from free to $49.99, where users can get additional features such as cloud file storage and access by multiple administrators. These subscription services were significant, Dan Rutledge says, "because we jumped into the organizational level, from coach to league, from teacher to school." While the Rutledges don't disclose specific financial information of the private company, other numbers illustrate its growth. Revenue in August 2015 increased 225 percent over August 2014, according to the company. Between 120,000 and 190,000 events are organized per month, with a groundswell in August and September, when the school year begins. In 2014, SignUpGenius says 1.4 million new sign-up pages were created. Traffic rose 35 percent last year, to 39.9 million visitors. And the company has grown from 13 employees this spring, to 20 now." This article illustrates the idea of on the event planning and I.T. programs working handing in handing. As an example, the article uses the company SignUpGenius wh
hunter56321

How to choose an All-in-One PMS system for small hotels - Front Desk & Reservation Syst... - 0 views

  • Without a property management system (PMS), your capacity to grow your small hotel will be seriously stifled. After all, managing your bookings with Excel spread sheets or reservation books may allow you to scrape by, but it definitely doesn’t allow you to scale.
  • Small accommodation providers have to be extremely careful with how they spend their budget, so it is important to assess the costs involved.
  • Your all-in-one PMS system should give you one place to find all the information you need, and it should take you much less time to complete the same tasks.
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  • Your all-in-one PMS system should be accessible wherever you are, through any device. This means it should be cloud-based. That way, you can go about your day and still keep an eye on your reservations. All you need to do is bring your smartphone or tablet with you.
  • Your PMS system must make it easy for you to communicate with your guests in a structured way. This means that you can send pre and post arrival emails, and customises each email template to match your brand’s look and feel.
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    A PMS system should greatly increase the efficiency of a small hotel that is using manual booking techniques. The cost of a hotel PMS system usually varies according to the amount of features it has and is paid either through licensing fee, monthly subscription , or commission on sales. Some of the most important characteristics of a good PMS are portability and flexibility (making cloud based systems extremely popular). The functions a PMS should achieve include: increasing revenue per guest, managing sales channels, improving efficiency, guest communication, manage international bookings, automated inventory management, and much more. When selecting a PMS software provider, it is also extremely important to consider the level of technical support that is offered. Nicholas Reynolds
mtorres619

The Global Distribution Systems (GDS) Market - 0 views

  • A Market of 3 Companies Reinventing their Relevance
  • The reports of the death of global distribution systems (GDS) have been greatly exaggerated. Several industry analysts believed that GDS would not last long and that airlines would eventually shy away from them
  • Three primary companies dominate the global distribution systems (GDS) market: Amadeus, Sabre, and Travelport. Each of the companies has extended its market reachthrough affiliates or subsidiary companies that offer GDS.
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  • GDS companies have served as the stimulus for the growth of online travel sites (e.g., Expedia, Hotwire, Kayak, Orbitz, Priceline, Travelocity).
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    Global distribution systems have thought to eventually become extinct but the growth of new technologies has given GDS new hope. The three main companies that control this market are Amadeus, Sabre, and Travelport. Each of the companies has expanded their market penetration via their subsidiaries that are currently operating with global distribution systems. In 2014 Amadeus brought in almost $1billion in revenue. In addition, Sabre and Travelport showed positive growth. Airlines on the other hand, would prefer to directly have travelers book with them to save on fees. At the same time GDS brings attractive promotions to customers making them useful to the airlines and their revenue. GDS has stimulated the growth of online websites like, Expedia, Kayak, Orbitz, Priceline). Where potential customers find competitive rates and can book more than just a plane ticket.
tabathalesmarie

How Much Should a Restaurant POS System Cost? - 0 views

POS are the main tools and systems restaurant uses to take payments. However, POS systems are very pricey. Question is can all restaurants afford it? The article gives advice on what to really look...

started by tabathalesmarie on 03 Feb 17 no follow-up yet
boyan yuan

How Technology Can Lead to a Successful Event - 1 views

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    This article talks about technology can significantly reduce the amount of time and sweat you invest in delivering a seamless, successful event. Definitely . the planners will always be perfectionists and no matter what tools they have at their disposal, they will always suffer from a last minute panic attack about the seating plan. There are many benefits from effectively using technology to events By using software to help you manage your event, you can ensure that it runs smoothly and that nothing is forgotten.Taking advantage of event planning technology will save you both time and money in the long run. Staying below budget is an important concept to keep in mind when planning any event. You can save a lot of money by managing your budget with software programs that allow you to keep track of all your expenses in one central location. By using technology to manage attendee registration, you can track variables such as fees, food orders and send marketing emails to your list of attendees.Staying organized is probably the single most important aspect of planning a successful event, and the use of technology can alleviate a lot of stress from an organizational standpoint. The events your company puts on are a direct reflection its value, so you will want it to be the best that it can be
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    I totally agree with you that with the assistance of technology, event planning has become easier than ever before. It can help people stay organized, keep track of details, and make sure no stone is left unturned. Technology can also help people plan, analyze and budget for an event accurately and effectively.
Xiameng Zheng

TripAdvisor Advertising - CPC Case Study and ROI | The Hotel Internet Marketing Blog - 0 views

  • a deeper look at the performance of TripAdvisor PPC
  • These conclusions were derived by Mirai after investing €27,000 with 58 hotels:
  • Your direct rates, your hotel’s website rates, can now appear on Tripadvisor dealing face to face with intermediaries such as booking.com and expedia.com. Should you join this program? What can you expect regarding the required investments and the return you will obtain? Does this return affect your hotel’s position within your city’s ranking? After a comprehensive three-month study, we have got answers.
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  • what is the key point in the decision making processes about whether to invest in Tripadvisor’s PPC program?
  • As a prerequisite, and as for any investment that will bring traffic to your official website, make sure that it is optimized to convert, offering the potential client the best experience regarding design, reservation engine, rates and also enough room availability.
  • High cost: 25-45%
  • (again, this is related to your position). Compare it with other channels and decide whether the same investment would offer you a better return by other means. If you totally bet on your official website (which will probably collide with intermediation), the costs will be lower. Think that Tripadvisor is enabling the user to compare the rates, so even if the rate is not the only thing to take into consideration, the fact is that Tripadvisor really focuses on it.
  • Limited expenses control
  • The better your hotel’s position is within the pages of your destination, the more chances you will have to receive reservations by this means.
  • It is better if your average reservation value is high.
  • If you don’t participate directly, you will be feeding your intermediaries.
  • Satisfy your clients.
  • Trial and error.
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    This article analyzed the performance of TripAdvisor PPC activity in detail, and showed the results of an investigation regarding to hotels' commission level, traffic ranking, and conversion rate, then talked about whether it worth to invest by hotels.  That is useful for hoteliers to work on the ROI, and make right decisions.
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    This article is about whether to invest in Trip advisor's PPC program. It offers some benefits and correlations between the commission fee and Trip advisor's score. It introduces this program through several aspects, like the cost, the prerequisite. And the program do has some limitations, like the limited expenses control and hotel position preference. But it can provide properties social network, customer satisfaction, word of mouth through this new distribution way.
Raquel Martinez

Are hotel "energy" fees about to make a comeback? - 0 views

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    The Oyster Bay Beach Resort is a highrise hotel in St. Martin that promises guests white-sand beaches, "breathtaking" views of the Caribbean and a "paradise found."But Jack Permadi says he found more than that when he stayed at the property recently.
yiran DING

The Pros and Cons of Cloud Computing for Hotels - 0 views

  • starters, automatic scaling can make people extremely lazy. If you’re not paying attention to your usage, you just might get a huge surprise on your next bill. One thing that’s a rising concern is that hackers can run up their victims’ hosting bills. One method that’s being used by hackers is a simple low-level DDoS (Distributed Denial of Service), which won’t take your site down but will keep your server very busy. Since you pay for usage with cloud hosting, your costs can spin wildly out of control. So if you’re using cloud hosting, make sure to pay daily attention to your usage.
  • Your data might not be cloud-worthy. By all means, don't put an application that provides competitive advantage or contains customer-sensitive information in the public cloud. Your application could be too big to scale. The bigger you are, the bigger your IT resource pool. And the bigger your IT resource pool, the less likely it is you'll see any enormous financial advantage in outsourcing to the cloud.
  • Every cloud computing service provider you come across will promise to deliver your demanded services. However, the reality is they provide different levels of quality and services when it comes to actually installing them. Thus, finding a reliable service provider is a tiring and time-consuming job.
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  • The Pros and Cons of Cloud Computing for Hotels
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    This article lists pros and cons of Cloud Computing for Hotels. What is surprising is that Cloud Computing can be costly as opposed to the common belief that Cloud Computing is a great cost saver. According to this article, if your IT resource pool is too big, it is less likely that you'll see any enormous financial advantage in outsourcing to the cloud. In addition, there is a method being used by hackers to increase your Cloud usage significantly and make you end up paying a lot for it. The method is called DDoS(Distributed Denial of Service). Even a low-level of this can keep your server busy and give you an enormous bill. Sure, these problems can be prevented and benefits of Cloud Computing can outweigh them. However, this technology is quite new, you need to think strategically before you pounce on  it.
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    This article introduced the result of a survey for the adaptation of cloud computing global wise. 68% of the global organizations want to adapt this new tech but 51% have concerns that their old system may not be enough for the adaptation.  Then the article describes the pros and cons with cloud computing and solutions for hoteliers.  The pros are : no need to buy many expensive hardware, lower maintenance expense and software installing and updating fee, Cons: security, which is the biggest concern, redundancy, and other things. 
anonymous

Wi-Fi is the New Four-Letter Word for Hoteliers | ehotelier.com News Archives - 2 views

  • That's one of the incredible aspects of Wi-Fi — it's invisible, and yet mission critical in importance. Not just for the Guest, but also operationally — and most especially, revenue generation and customer loyalty / brand enhancement. Just look at the volume and regularity of surveys being released — by all manner of sources — rating Wi-Fi as the #1 amenity Guests' seek — allegedly, even over free breakfast.
  • During refurbishment, some Hotels opt to place Wi-Fi routers into every room for maximum coverage. These neat devices about the size of two cigarette packs [No I don't smoke cigarettes only cigars] usually have one LAN port for signal IN, and three or four ports for Signal OUT and a Wi-Fi antenna using the 802.11n protocol. Contemplating the next generation of these devices, likely they will sport USB connections and some other wireless connectivity modules, such as maybe Bluetooth and 802.11ac — the next speed bump for Wi-Fi.
  • Deploying a good quality Wi-Fi infrastructure has a cost. Running the service also carries a cost — and this increases exponentially as bandwidth demand does. Support costs may have reduced, since some Hotels have opted for the DIY mode — and have transformed this into in-house managed IT service. Naturally, service providers will argue that this has to be outsourced for numerous reasons — and I'm not going to debate those merits here. You have to work out your own Pro's and Con's or hire a Consultant [like me] to assist in that process.
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    Wi-fi is a service everyone expects everywhere, especially in hotels. It seems easy enough to install but proposes numerous questions and challenges for a hotel providing wi-fi, such as whether or not to charge a fee, who manages it and problem-solves, and how much and what type of hardware is required? This article reiterates much of what we already know about wi-fi but also poses some new ideas, including how wi-fi will develop and change and what that means for hotels.
Linfan Cai

LA Tourism to Offer Housing Management Services with Passkey's GroupMAX ME - Google Cus... - 0 views

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    The Passkey's GroupMAX ME is a big progress during the housing management service area. It major effect is promoting the efficiency of management in meeting, convention or event. It makes the meeting management become more professional. LA Tourism managers can organize the conventions and meetings that were more safe, consistent and portable by using GroupMAX ME on their hand. The technology could make participants easily and efficiently find hotel reservations in office. And meeting professionals could be easy to track inventory online. GroupMAX ME could help meeting professionals to avoid an excess of reservation fee because it could directly connect hotel property management system or central reservation system.
Linfan Cai

LA Tourism to Offer Housing Management Services with Passkey's GroupMAX ME | hospitalit... - 1 views

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    The Passkey's GroupMAX ME is a big progress during the housing management service area. It major effect is promoting the efficiency of management in meeting, convention or event. It makes the meeting management become more professional. LA Tourism managers can organize the conventions and meetings that were more safe, consistent and portable by using GroupMAX ME on their hand. The technology could make participants easily and efficiently find hotel reservations in office. And meeting professionals could be easy to track inventory online. GroupMAX ME could help meeting professionals to avoid an excess of reservation fee because it could directly connect hotel property management system or central reservation system.
Xu Wang

Americans Want to Fly Wireless - 2 views

  • Americans don’t want to unplug from their portable communication devices when flying.
  • 80 percent of respondents want the option to connect to the Internet during their flight.  An additional 66 percent would like to be allowed to talk on their cell phone. 
  • This is good news for airlines that already offer wireless services to their passengers.  However,
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  • Americans are reticent to pay for Wi-Fi,
  • In addition, while flyers would also like the option to use mobile phones mid-flight,
  • 55 percent of respondents were concerned that such usage could put the safety of their plane at risk. 
  • “Not only do American travelers want to stay ‘plugged in’ during their flights, but there is also a much higher tolerance for in-flight mobile phone use than we expected,”
  • “It is good to see that the FAA is looking at ways to satisfy this demand through possible new allowances.” 
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    Wireless networking is a important application of computer networks. And this news is very interesting. Because with my own experiences during traveling, I found out that a lot of passengers do not want to turn-off their phones during their flying time, some may choose to turn to the fight mode. And when I took Qatar airline, I found out that they install the wireless services for people to send message or make phone calls. That was the first time I experience this kind of service, I was very excited but calmed down when I saw the expensive fees I need to pay if I want to use. So I think it is time for FAA to look ways which can satisfy travelers' demand through possible new allowances.
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    I am one of those Americans that have a hard time disconnecting from technology when boarding an aircraft. I usually fly American Airlines and a majority of their airplane offer Wi-Fi available for purchase, I don't mind paying $12.95 so that I can stay entertain, I can't wait to hear the chime at 10,000 feet followed with the message from the flight crew telling me that "it is now safe to use electronic devices." On May 16th, 2012, Virgin Atlantic announced that passengers would be able use cell phones onboard the airplane utilizing VoIP. Can you imagine this technology aboard a plane from Los Angeles to New York? http://www.tomshardware.com/news/Virgin-Atlantic-Cell-Phones-Planes-In-Flight-Cost,15642.html
Rui Zhu

Rackspace Private Cloud: Instant OpenStack - Network Computing - 2 views

  • While installing Linux and OpenStack isn't difficult--there's a complete set of instructions on OpenStack.org--Rackspace Private Cloud simplifies installation by pre-configuring most common options, reducing some 2,000 variables to 10 installation steps for the controller node and seven steps for the compute node. This allows a company to launch OpenStack faster, and also means Rackspace has a known configuration, which simplifies its commercial support.
  • Rackspace now has its OpenStack-based public cloud service, Open Cloud, and private cloud software. Work still needs to be done to achieve a hybrid cloud model that will allow an enterprise to manage public- and private-cloud resources from a single management station and easily move VMs between them.
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    Rackspace updates its Private Cloud system which is more accessible, powerful, and secure. It plans to deliver two versions of this system-enterprise with installation fee and private for free. All of the most updated applications are involved in this system such as KVM hypervisor, Opscode Chef, Image Service, and more. The only missing application is openstack storage, which will be available next season. Compared with previous version or other comparable products, new Private Cloud is more accessible, powerful, and secure. For example, new users can install this software within seven steps no matter what system they have. Then they can share more than 2000 applications from rackspace, most of which are free for individual clients. In my opinion, the most innovative output of this update is the hybrid cloud model. It allows an enterprise to manage both public and private resources based on a single platform. Moreover, it is quite convenient for them to move VMs between that multi-based clouds. We can make a positive forecast that this application will be more mature after getting connected with OpenStack Storage. Thus, it is a good alternative for both individual and enterprise users seeking for secure network environment.
Irine Wallace

University Library: How to drive revenue through property-management systems - 1 views

  • "We don't get incremental revenue from using the PMS, but there is information in there you can use if you want to," said Graham Dungey, SVP of ecommerce, revenue and distribution for Concorde Hotels & Resorts. "The theory is fantastic. You identify the people who spend the most money and where they spend it. Some hotels are quite forward-thinking; they'll make a study of the minibar, see who is buying what items, put corner-store food into a dozen minibars and sell it for twice as much. There is so much opportunity inside the PMS to increase incremental spend on property.
  • "We don't get incremental revenue from using the PMS, but there is information in there you can use if you want to," said Graham Dungey, SVP of ecommerce, revenue and distribution for Concorde Hotels & Resorts. "The theory is fantastic. You identify the people who spend the most money and where they spend it. Some hotels are quite forward-thinking; they'll make a study of the minibar, see who is buying what items, put corner-store food into a dozen minibars and sell it for twice as much. There is so much opportunity inside the PMS to increase incremental spend on property.
  • "We don't get incremental revenue from using the PMS, but there is information in there you can use if you want to," said Graham Dungey, SVP of ecommerce, revenue and distribution for Concorde Hotels & Resorts. "The theory is fantastic. You identify the people who spend the most money and where they spend it. Some hotels are quite forward-thinking; they'll make a study of the minibar, see who is buying what items, put corner-store food into a dozen minibars and sell it for twice as much. There is so much opportunity inside the PMS to increase incremental spend on property.
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    Use of property management system PMS cost money in terms of upfront investment or maintenance or fees for using a vendor's system but the money generated by the use of the system outweighed the costs. Hotel rooms are perishable and any empty room means waste of resource and therefore using PMS to fill up as many rooms as possible is wise. Likewise empty restaurant costs the owner money to cover the fixed cost including the minimum labor to keep it open.
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