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Sasha Bravo

Sabre Hospitality Solutions and Passkey Join Forces to Streamline Group Reservations fo... - 0 views

  • allow group reservations booked through Passkey’s GroupMAX platform to be delivered to a hotel’s Property Management System (PMS) electronically via Sabre’s SynXis Central Reservation System (CRS).
  • It also provides real-time reporting and tracking of room blocks and inventory, giving our customers the ability to maximize revenue.”
  • This collaboration will present a clear opportunity for hotels to increase not only their efficiency, but their revenue as well,
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  • The integration is based on industry standard OpenTravel XML specifications and allows reservations to be communicated directly and securely to hotels’ property management systems
  • without the need to re-key or even import rooming lists.
  • This automated process allows event organizers to leave blocks open longer to maximize attendance. Hotels will also benefit from the ability to yield rates after cutoff, allowing last minute bookings closer to the actual event date.
  • Sabre Hospitality Solutions provides technology to the global hospitality industry.
  • Its reservations and property management system, marketing and distribution software, and Internet marketing and e-business solutions are used by more than 18,000 hotel properties around the world
  • Passkey (http://www.passkey.com) is the travel industry's leading hotel booking technology for meetings and events
  • GroupMAX, is used by thousands of hotels, destinations and meeting planners worldwide to manage the hotel accommodation process for events of every size.
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    this article talks about the merger between Sabre and Passkey in creating a new system for improved group reservations. this new technology benefits directly meeting planners and hotels by creating an automated system that communicate reservations directly to the property management system. some of the benefits include real-time reports and tracking, ability to maximize attendance and therefore revenue, greater efficiency, and direct communication.
Yujia Xie

Sabre Hospitality Solutions and Passkey join forces - 0 views

  • “This new connectivity is great for our customers and for Sabre Hospitality Solutions. The ability to upload GroupMAX reservations automatically into a hotel’s Property Management System (PMS) reduces their work load significantly,” said Kristie Goshow, vice president of marketing for Sabre Hospitality Solutions.  “It also provides real-time reporting and tracking of room blocks and inventory, giving our customers the ability to maximize revenue.”
  • The integration is based on industry standard OpenTravel XML specifications and allows reservations to be communicated directly and securely to hotels’ property management systems in compliance with PCI standards and without the need to re-key or even import rooming lists.  Details included are all of the guest information, additional names, and guarantee/credit card details.  GroupMAX is automatically updated with the actual hotel confirmation number which ensures the reservation is fully confirmed. This automated process allows event organizers to leave blocks open longer to maximize attendance.  Hotels will also benefit from the ability to yield rates after cutoff, allowing last minute bookings closer to the actual event date.
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    As this article mentioned, Sabre Hospitality Solutions and Passkey announced their new cooperation. This new program allows you to book passed from Passkey's GroupMAX platform to the hotel's PMS via Sabre's CRS. The action can benefit many aspects, such as hotels, meeting planners and event attendees around the world. It can track inventory and maximize the revenue better. In my opinion, it can be more convenient for the customers, especially meeting planners. By making use of GroupMAX technology, it increases not only their efficiency for hotels, but also their revenue.
yuzhu li

IHG Takes Meetings Online with Passkey's GroupMAX Technology | hospitalityupgrade.com - 0 views

  • developed by U.S.-based Passkey, allows hotels, event planners and attendees to fully automate their group reservations process, offering more convenience, greater economic value and a more streamlined meetings process for all parties.
  • GroupMAX is designed for use by any standard Web browser or smartphone.
  • Online hotel booking:
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  • Live event tracking:
  • Automated room lists:
  • Increased pickup:
  • Professional email marketing:
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    IHG is a key user of PASSKEY, a cloud based platform as one of the travel industry's de-facto standard hotel booking technologies for meetings and events. And the GroupMAX hosted entirely on line and provided a seamless way for MICE to book their hotel rooms more efficient and convenient process. The 23 IHG properties in Asian-pacific deploying GourpMAX will be equipped with a suite of tools that insure peace-of-mind and higher levels of service for clients, like online booking, live event tracking, automated room lists, etc.  In my opinion, the Group customers playing an important role day by day, as a trend, hotels cann't have the great advantage by only provide a meeting space but more software combined. 
Yichen Yang

Online Reservations Streamline Event Planning for Iconic Hotel - 1 views

  • In order to streamline and simplify event planning for meeting professionals working with their hotel, The Red Lion Hotel on the River - Jantzen Beach has implemented the GroupMAX online reservation system from Passkey.
  • Planners that choose Red Lion Hotel on the River for their event will be equipped with a powerful set of tools that include various templates and themes, libraries, bundles and customized event websites
  • The booking process for each event also includes a dedicated social network, which helps drive attendance and extend the event lifecycle, allowing attendees to connect before, during and after the event. An event-centric social networking option dramatically boosts the perceived value of the event.
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  • While guests enjoy the convenience of online booking and networking, meeting planners can track the progress of their events via their own set of online dashboards that provide automated email alerts and other tools helping to mitigate the difficulties of managing room blocks and bookings.
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    According to the article, the Red Lion Hotel on the River - Jantzen Beach has implemented the GroupMAX online reservation system in order to streamline and simplify event planning for meeting professionals. Planners that choose Red Lion Hotel on the River for their event will be equipped with a powerful set of tools that include various templates and themes, libraries, bundles and customized event websites. The booking process for each event also includes a dedicated social network, which helps drive attendance and extend the event lifecycle, allowing attendees to connect before, during and after the event. An event-centric social networking option dramatically boosts the perceived value of the event. While guests enjoy the convenience of online booking and networking, meeting planners can track the progress of their events via their own set of online dashboards that provide automated email alerts and other tools helping to mitigate the difficulties of managing room blocks and bookings.
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    The Red Lion Hotel has implemented the GroupMAX online reservation system to streamline and simplify the event planning. For hosting the events and also using the related facilities, Red Lion has became the convention destination. Now GroupMAX may combine the housing management, communications, booking processes and logistics together and working with the hotel. Red Lion has a lot of powerful tools to guarantee the event. Also, the mobile version of booking website can be accessed from other mobile devices. Booking process for each event is more like a social network. The event will present the value. Meeting planners will track the progress of the events through the dashboards that provide automated email alerts. Those things all make sure the events going smoothly.
cbespinel

Passkey - for Meeting Planners - Benefits - 0 views

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    This a great feature, meeting planners can communicate with attendees and they on the other hand can manage their stay. It can be a great marketing tool for the hotel as well it provides them the opportunity to up sell, either by room upgrades or extended stays. 
Kelly Baptist

IHG Takes Meetings Online with Passkey's GroupMAX™ Technology - 0 views

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    In this article, InterContinental Hotel Group announces the launch of a new events and meetings booking tool that will be used by 23 of its properties in New Zealand and Australia. A product of Passkey, the GroupMax reservations technology will enable hotels, event planners, and attendees to fully automate their booking processes. GroupMax is completely online and can be used by any standard browser or smartphone. Its suite of tools includes online hotel booking, live event tracking, automated room lists, increased pick-up, and professional e-mail marketing. Of particular interest to event planners, I feel, are the live event tracking, automated room lists, and increased pick-up features. Event tracking enables planners to optimize their room blocks and see where their financial risks are. The automated room lists feature allows planners to personally make adjustments to their room blocks, and to be assured that attendee data is PCI-secure. With increased pick-up, event planners can easily e-mail updates or reminders to attendees and thus have greater knowledge of and control over their room blocks. GroupMax helps event planners to be better informed about past events, etc. and how and where to improve.
amoon008

Artificial Intelligence for Hotels: 9 Trends to Know | Cvent Blog - 0 views

  • using artificial intelligence for hotels is “not just a matter of gaining a competitive advantage; it’s imperative in order to stay in business.
  • “94% (of C-level executives) reported that artificial intelligence would ‘substantially transform’ their companies within five years
  • 49% of survey respondents say that the hotel industry ranks right in the middle at a grade of “C” for artificial intelligence implementation
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  • Hyperdynamic pricing allows booking engines to automatically search social media, past user data, and even world news to display rates that maximize earning potential.
  • Improve revenue management and help save the environment with energy, water, and waste-monitoring tools.
  • Chatbot translators can quickly identify languages used by website visitors based on their location. They can also translate scripts on the fly and manage simultaneous guest inquiries from all over the world
  • AI is already changing the guest experience across the travel lifecycle, including the on-property experience
  • Consider chatbots for your hotel if you’d like to create consistent guest experiences and free up time for front desk staff to provide the best possible service for guests who are physically present. 
  • Hotels such as the Radisson Blu Edwardian in London and Manchester use artificial intelligence concierges to check guests in or out, order room service, and answer questions 24/7
  • Artificial intelligence is used in the hotel industry for revenue management, guest experience, and the automation of daily operations.
  • Cvent Passkey for Hoteliers uses smart technology to maximize the sales potential of existing business, improve the booking experience, and seamlessly organize all related departments.
  • Machine learning (a subset of AI) makes it easy to automatically collect, store, and analyze data from across a variety of online sources. 
  • "Wow" event planners with products such as Cvent Event Diagramming — an intuitive tool used to create 3D diagrams of event spaces.
  • Hilton and IBM teamed up to create Connie (named after Conrad Hilton), the first in-person customer service robot for hotels. The AI model can learn from guests and adapt over time while answering questions, fulfilling simple booking tasks, and improving its own speech over time. 
  • Hospitality recruiters are using machine learning to hire hotel employees in ways that go beyond the outdated resume model. Using personality profiles of existing team members and gamification-based tests, IHG and other top hotel brands have recruited thousands of employees. 
  • Keep an eye out for the tools, gadgets, and platforms that aren’t available now but are set to create a noticeable impact on the industry
  • Look out for passports with guest health information built in so medical professionals on or offsite can quickly access information such as their medical history, current medications, and allergies in an emergency.  Stay tuned for star ratings for hotel guests so properties can see information about their past stays. Look forward to robots as support staff to help ease the burden of late-night shifts and the effects of a high turnover industry. 
  • While AI robot concierges, room service delivery, and cleaning machines have the potential to replace 25% of today’s hospitality workforce, experiments such as Henn na Hotel in Japan
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    This article mainly describes the current main trends of artificial intelligence in revenue management, guest experience, and daily operations. AI's concierge service, chat robot translator, ultra-dynamic pricing, forecasting utility, team booking software review data collection, intelligent function charts, and intelligent recruitment are the main manifestations of future technological development. Through these artificial intelligence, the hotel can simplify some service procedures, provide more personalized and improve the guest's staying experience. But at the same time, we must also realize that intelligent technology cannot completely replace employees.
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    "AI is already changing the guest experience across the travel lifecycle, including the on-property experience."
Linfan Cai

LA Tourism to Offer Housing Management Services with Passkey's GroupMAX ME - Google Cus... - 0 views

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    The Passkey's GroupMAX ME is a big progress during the housing management service area. It major effect is promoting the efficiency of management in meeting, convention or event. It makes the meeting management become more professional. LA Tourism managers can organize the conventions and meetings that were more safe, consistent and portable by using GroupMAX ME on their hand. The technology could make participants easily and efficiently find hotel reservations in office. And meeting professionals could be easy to track inventory online. GroupMAX ME could help meeting professionals to avoid an excess of reservation fee because it could directly connect hotel property management system or central reservation system.
Linfan Cai

LA Tourism to Offer Housing Management Services with Passkey's GroupMAX ME | hospitalit... - 1 views

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    The Passkey's GroupMAX ME is a big progress during the housing management service area. It major effect is promoting the efficiency of management in meeting, convention or event. It makes the meeting management become more professional. LA Tourism managers can organize the conventions and meetings that were more safe, consistent and portable by using GroupMAX ME on their hand. The technology could make participants easily and efficiently find hotel reservations in office. And meeting professionals could be easy to track inventory online. GroupMAX ME could help meeting professionals to avoid an excess of reservation fee because it could directly connect hotel property management system or central reservation system.
lumduan roth

Meeting Planners Check-in to the Cloud at Hilton Worldwide - 1 views

  • Participating hotels within the Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, DoubleTree by Hilton and Embassy Suites Hotels brands are part of Hilton Worldwide's Connect+ program, which provides a high level of event expertise and planning support. Each Connect+ hotel is located in a destination city with features including more than 450 guest rooms or more than 40,000 square feet of meeting space. "When planning large events, meetings and conventions, circumstances change often and decisions need to be made quickly," said Joyce Inderbitzin, vice president, events and catering, Americas, Hilton Worldwide. "getplanning enables our clients to exchange information seamlessly and securely between all stakeholders in real-time." getplanning features include: Organized and detailed approach to planning with real-time communication Document access from one centralized location (contracting, planning, on-site and post-event archive) Efficient dissemination of information with chronological organization Single-click to planning assets (floor plans, menus, Passkey and more) Ability to manage third-party vendors and activities Reply to getplanning correspondence directly from own email inbox Use of mobile devices on-site elevates the planner experience, including access to daily pick-up reports, food and beverage and banquet checks, weather, etc. Systematic approach to manage all customer meetings and events
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    This is another innovation utilizing the cloud based computing in the hospitality industry. I am delighted to see advancement of the industry with implementing technology. The possibilities seem endless. With this planning platform, the world is really on our finger tips.
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