5 Future Ecommerce Trends of 2019 - Ecommerce Platforms - 0 views
-
Companies embracing ecommerce marketing strategies are experiencing rapid growth.
-
ecommerce is replacing the need for in-store retail experiences.
-
Using personal online data
- ...14 more annotations...
-
This article was mainly about the growth of ecommerce businesses due to the fact that the world is changing into a more technological environment. It stated five trends that would begin to show up more as time goes on such as interactive chatbots on store websites to help with customer complaints and even answer questions about products. It also stated that physical stores are going bankrupt but will try to accommodate with the change by providing smaller and more intimate customer service experiences in store because even though the internet is great it still does not provide the entire customer service experience for customers most of the time.