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I geeked out a bit on this. It's a fascinating discussion of how online experimentation fits into the broader picture of business experimentation. Great references and links.

Designers, THIS is your job on a landing page, not creating "engaging Web experiences."

Ironically, one of the best models for agility and persuasion is found offline, in the world of traditional retailing. Merchandisers at brick-and-mortar chains continually experiment with displays and layouts, offers and messaging, in order to find what works best at each store, then share their findings among stores.

Why does Airbnb test? What are their challenges?

This article does a great job of explaining the thinking behind testing at Airbnb. Homeaway and other competitors better be doing this kind of work, too.

For those of you who are testing, this article gives a great overview why you should test longer before calling a winner.

 @chiefmartec "out of 12,000 experiments that Google ran in 2009, only about 10% of them resulted in adopted changes." You are not Google. But you must realize that in every industry, an online leader is going to emerge, and it will be the company that adopts a testing culture.

Intuition is no longer your friend. Your intuition cannot comprehend the variety of ways our visitors are coming at us. Data and testing are your friends, or your online audience will continue to abandon you.

Get excited about testing and taking that leadership role in your marketplace.

In my book Your Customer Creation Equation I talk about the two conversions that online services have:Conversion from visitor to trialConversion from tryer to buyerI recommend that online services find ways to get the visitor started as soon as possible. Online services have the advantage that we can try the product right there online.

This article is further proof that getting the visitor engaged with questions is a more effective way to find more tryers and buyers than the typical home page.

While good UX (User eXperience) does not always translate into higher conversion rates or revenue per visit (RPV), these trends point to excellent hypotheses for what MIGHT increase the performance of your site.

Single Page Sites: Simplicity is often a great way to increase conversion rates Infinite scrolling: Consider this for category pages. I haven't tested this yet. Persistent top nav: I am very curious to see if this increases CR and RPV. Let me know if you've tested it. Web 2.0 Aesthetics: I hope this includes the rotating banners at the top of so many sites. Typography Returns: Your message is the most important part of your conversion optimization plan. Typography can help... or hurt

I love it when designers talk about hypotheses and tests. "I use this process to help teams frame their work as a business problem to solve (rather than a solution to implement) and then dissect that business problem into its core assumptions. We then weave those assumptions into hypotheses. Finally, we design experiments to test our riskiest hypotheses."

This is a good overview of design trends from 2016. Not all of these trends are good ideas from a conversion optimization standpoint.

Scroll Animations, Large Thematic Images, Animated Micrinteractions, and Brutalism are probably hurting conversion rates.

The author makes a very important point: "this sort of experiment requires thorough research and in many cases the final result comes via several iterations tested and analyzed in terms of usability and visual perception."

We are always looking for alternative experience to test on mobile. It's clear now that we can't move desktop features to mobile and be successful. Here is a list of great alternatives to the strained hamburger menu.

A great list for designers of experiences, as designers of live.

This is a great place to start if you're not familiar with testing. This illustrated guide tackles the simplest to the most advanced testing methods without leaving beginners in the dust. Well done.

Site as a Service Home pages have one purpose: To get visitors to become "tryers" of your application. In general, we want to be as efficient as possible, asking for only the required information to join a trial. Then we let email carry the mail. Lander offers an interesting experience on their home page. This treatment requires several clicks when one would suffice. This does two very important things: It conveys a sense of the company's personality and brandIt discourages poorly qualified visitors making their list convert to buyers betterThis is a good trade-off a lower conversion rate (to tryer) and improving the quality of a list.

 @KISSMetrics - David Ogilvy is experiencing something of a renaissance these days as his experience and research in offline marketing are proving true in online marketing. And we need him. Images are an abused medium on the Web, and this article points out mistakes that you are probably making.

There are some real nuggets here, such as "Captions under images are read on average 300% more than the body copy itself" Ask your designer what research he has for his decisions.

This is an important article, and you should read it before you blindly follow the advice of lazy designers.

In light of @joeljharvey's recent presentations on mobile web development, we are not surprised by the findings of this survey. Mobile visitors want a mobile experience, not because they thought about it, but because they are, well, mobile.

Come by The Conversion Scientist blog to hear what else we have to say about building great mobile sites.

How to use Googlel Web Optimizer to modify URLs in an AB split test. Good for eCommerce sites.

Poor post-click marketing experiences can no longer hide behind the click.

Proven in experiments by Dan Ariely in "Predictably Irrational"

by @chiefmartec It's time to stop making excuses. Most interesting to me is the UX Fund, that invested in companies commited to design and user experience. They outpaced the market by over the past five years. Scott also puts a nail in the excuses: "We want to be simple, like Google", "It pays to be cheap," and "The CMO doesn't get it."

 By @WAWorld These are some of the tools you want in your lab. They are the beakers, bunsen burners, mass spectrometers, and Geiger counters tha tyou use to test and evaluate your online marketing experiments.  From Web Analytics World