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Brian Massey

Conversion Optimization 101: Pricing Tables - Ecommerce - 0 views

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    Bryan Eisenberg is a great teacher and is one of the fathers of conversion science. In this post, he asks his audience to make recommendations on pricing tables, those pages that ostensibly help us to choose the right product for us.

    Here are my suggestions.

    The main purpose of a page like this is "Help me choose." Choice, as it turns out, is a conversion killer, so these pages can be very helpful. This page needs to tell me which is "The best value." A badge would be helpful, probably on the most expensive item.

    The little "signal bars" are unique and may be helpful, but don't really tell me at a glance what I want to know.

    The copy is unhelpful. Instead of "Essential productivity..." how about "Great system for a tight budget." Instead of "Yield better results..." how about "Good value ready for your network." Instead of "2nd Generation Processor..." how about "This system has the power to do heavy number crunching, video editing and graphics."

    There are too many prices here -- four to be exact. I say, pick two: Savings and total price. Crossing out "Starting price" is a proven way to communicate value.

    Finally, put the coupon code near the "Customize & Buy" buttons to give those transactional shoppers an extra push.

    What do you find frustrating about this page?
Brian Massey

12 Important Places You're Forgetting to Add Calls-to-Action - 0 views

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    "I may have an answer to your questions."

    Doesn't this sound hopeful? And you do. Whatever industry you are in, it is fundamentally your duty to understand your market's problems and to figure out how to solve them. The philosophy of content marketing is that teaching prospects about their problems is as important as teaching them about your solutions.

    So, if you have some helpful knowledge that helps prospects solve problems, how are you letting them know that you're there for them?

    Here are twelve ways to call attention to what you offer. Then you can let the content speak volumes for your solutions.
Brian Massey

5 Big Challenges Digital Marketers Faced in 2016 - 0 views

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    This article lists to the problems will be solving in 2017: marketers are stuck in data collection mode, and not data use mode; and that marketing software is too damn hard to use. We want to show marketers how to use data to make great decisions. And until the tools get easier-to-use, we provide the teams that know how to turn the knobs pull the levers and make these tools work well.
Brian Massey

9 Steps to Write Your Ultimate Home Page Headline - 0 views

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    "A mere 6 to 12 words stand between you and a lower bounce rate." This is how Joanna Wiebe begins a very comprehensive tutorial on writing your home page headline.

    Home pages are hard. They have to deliver to a broad audience, and audience that could be visiting for almost any reason. However, half of our traffic comes to them on average. So, we need to get some things very right.

    The first thing to focus on is the headline.

    Of course, my primary advice is to hire someone like Joanna to write it for you, but if you aren't open to that, this is the best post I've seen on the topic.
Brian Massey

Stay Informed: 39 Conversion Optimization Blogs for You to Follow | The Invesp Blog - 0 views

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    In their own words:8. Conversion Sciences Blog Conversion Sciences is another A/B testing conversion optimization agency that has stood the test of time (it was founded in 2007). In this blog you can find some remarkable and noteworthy ideas about A/B testing and conversion optimization. What to read: AB Testing JavaScript: Great Power, Great ProblemsHow to Avoid Mobile-Friendly Redesign DisastersAB Testing Inspiration: Using Emotional TriggersHow Google Reviews Drive Conversions for Local Businesses
Brian Massey

17 Web & Graphic Design Trends To Watch In 2017 - 0 views

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    There are sevreral items in this list that are important for conversion optimizers to take note of, things to try. Mobile-first design: I surprised to learn how many leads and sales are now coming from the mobile web. Skeleton screens: Far better than some spinning animation for decreasing both load times AND percieved load times. Photo-cenric Menus: Try these for ecommerce sites. Scroll-triggerd animations: ONLY FOR STORY TELLING! Animated Call-to-action Buttons: Try those that shimmer without interaction. Hand lettering: Be careful not to make things hard to read. AI for design: I just have to try Grid.
Brian Massey

Infograph: Conversion Killers | CWCS Managed Hosting - 0 views

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     "57% of customers will abandon a web page if it takes more than 3 seconds to load." This is just one of the interesting factoids found in this heartbreaking infographic.

    You'll learn the eight primary factors that cause potential customer to abandon your site.

    What is the impact of reviews on the purchase decision? It's in there.

    Finally, discover what website factors make buyers buy more.

    Then, have a conversation with us to find out how to harvest more revenue from your site. Your first call is free.
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     "57% of customers will abandon a web page if it takes more than 3 seconds to load." This is just one of the interesting factoids found in this heartbreaking infographic.

    You'll learn the eight primary factors that cause potential customer to abandon your site.

    What is the impact of reviews on the purchase decision? It's in there.

    Finally, discover what website factors make buyers buy more.

    Then, have a conversation with us to find out how to harvest more revenue from your site. Your first call is free.
Brian Massey

How Images Become Viral on Google+ | MIT Technology Review - 0 views

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    While we never do tests to achieve social virality, I think we can learn something from how people interact with images on social networks.

    Don't take the results of this report as meaning that you should make the images on your website animated or vertical or eliminated. You may find the exact opposite for more engaged audiences.

    Instead, add this bit of information to your knowledge base when testing social campaigns. You may want to test image orientation, brightness or animation.

    But always test to the bottom line.
Brian Massey

Why Split-Testing is Like Sex in High School | Copyblogger - 0 views

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    This is just one example of how copy on techniical topics can be made fun, interesting and easy to read. Split-testing is an important tool, but notice how Danny presents the topic and keeps you reading. This is how your site should work.
Brian Massey

Useful Value Proposition Examples (and How to Create a Good One) | ConversionXL - 0 views

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     @peeplaja has given us another great post, full of examples and destined to change your fortune if you put it to work on your site.

    The primary barrier to speaking clearly about our business is that we must choose to communicate with someone other than everyone. In other words, we must risk being uninteresting to some portion of our audience in exchange for really knocking our value prop out of the park for others.

    Read carefully. Then choose.
Brian Massey

3 Ways the Magic of Dr. Seuss Can Help You Create Unforgettable Copy - Copyblogger - 0 views

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    Earlier this week, one of our partners sent over some copy for me to review. In one of the headlines, they had used the term "end-to-end," as in, "An end-to-end solution for your problem."

    I told them that terms like "end-to-end" are cliche, and have basically lost all meaning because of overuse. My friend asked, "Why is that?"

    This article from Copyblogger answers that question. Our brains are designed to filter out the familiar, the predictable or what is perceived as familiar and predictable.

    Read on to find out how you can save your copy from the parts of the brain that keep your messages from getting in.
Brian Massey

The Webreep Research Project Interview - YouTube - 0 views

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    What makes people trust your Website more? As you know building trust with your visitors is critical to maximizing conversion. Here is some research that helps us to understand what makes visitors trust our site. Here are some highlights. 1:43-People trust more attractive websites. 2:21-Attractive websites are those that follow conventions. 3:05-Biggest source of frustration? Ability to find relevant information. 3:31-Website owners must increase the relevance of their information. 5:00-The best way to retain customers is to provide relevant information. Relevancy is dropping across the Internet. 6:10-How an Internet store is different from a physical store. 8:02-People who are on Facebook are more likely to recommend companies that they see on Facebook. 9:30-Satisfaction is what it is all about, affecting conversion and referral behavior. 10:00-Clam chowder
Brian Massey

E-Commerce Customer Acquisition Snapshot | Custora Blog - 1 views

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     The interesting graphic shown in this post by Custora shows how e-commerce businesses are gaining customers and how that has changed since 2009.

    It is no surprise to see cost-per-click (CPC) search advertising growing over that time. However, it is gratifying to see that email has grown the fastest, far outstripping banner advertising, Facebook and Twitter.

    In my book I say that email is the biggest social network on the planet. It appears to be so for e-commerce companies as well.
Brian Massey

The Strongest Online Persuader You'll Ever Encounter: Yourself | - 0 views

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    The things that make us effective marketers or stand in our way often aren't external, but internal. Being a good marketer, copywriter or Conversion Scientist means coming to terms with our own demons, limitations and neuroses.

    Dr. Aaron Balick maps out how our overburdened Ego does it's best "while being goaded on by the Id and being told off by the Superego."

    Dr. Balick knows how to help us relate to these kind of issues.
Brian Massey

How To Implement Rel=Author - 0 views

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    Google+ is affecting search rankings for authors on the web, so we need to make sure we're playing the game. This article from @AjKohn of tells us how to establish ourselves as the masters of our content in the eyes of Google using the "rel" attribute in our links.
Brian Massey

Mobile Menus: Hold the Hamburger?-GetElastic - 0 views

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    It's like 1995 on the mobile web right now. In the 90s, we were feeling our way through the process of defining what a "web page" should be, mostly by just launching things.

    Now we find ourselves in our own 1994 on the mobile web, trying to figure out what a "mobile experience" is.

    Right down to how the navigation should work.

    If you're struggling with how to present menus on a small screen, this article should help. My partner in CRO, Joel Harvey, will be spilling the beans on what we've been finding in our tests at Conversion Conference 2015.

    Do you have a ticket yet?
Brian Massey

48 Tweetable Stats To Make You An Online Marketing SmartyPants | Unbounce - 0 views

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     @unbounce has provide a post with a double payoff. First, this is a great list of conversion-related stats and, second, a great example of how to design content to be sharable.

    The content is sharable for the following reasons: The title contains the call to action "48 Tweetable Stats..." There's something here for everyone The quotes are Twitter-sized for easy sharing in 140 characters Each quote has a call to action in the form of a "Tweet this" link. Every quote So, if you've got something you really want people to share, follow this recipe. For article-style content, use pull quotes and put a "Tweet this" link with each.

    These guys are real smarty-pants.
Brian Massey

16 Ways to Simplify Your Prospects' Decision-Making Process - 0 views

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     @Hubspot-One of the Unexpected Formulas from my new book is: "Choice is a conversion killer." How is that? Don't buyers want choice?

    It turns out that choice requires us to delay our decision to say "yes." Tell your visitors which choice to make, why that is a good choice, and why you are the best company to supply that choice.
Brian Massey

Google Tweaks AdWords To Give Landing Page Quality More Weight - 0 views

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    Conversion math is sometimes hard to understand. How can really small increases in website conversion rates LOWER the cost of all f my marketing? Well, that is a discussion for another time. Now you don't have to think so hard about it.

    Google has laid it out very clearly: If your landing pages are good, they will send you more traffic for less money. You don't have to be a math genius to figure out the importance of conversion optimization anymore.
Brian Massey

How to Design a Home Page That Converts | ConversionXL - 0 views

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     @peeplaja - This is about as complete a summary of home page best practices that I've ever seen. Peep could have made this an eBook. There are some great examples, specific recommendations and tons of links to other resources. This ambitious post covers:Map out buyer personasCraft a value propositionBuild a connectionUse proper visualsDefine most wanted actionCreate call to actionWrite user oriented copyAdd trust elementsTest lengthCheck load speed
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