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Brian Massey

16 Ways to Simplify Your Prospects' Decision-Making Process - 0 views

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     @Hubspot-One of the Unexpected Formulas from my new book is: "Choice is a conversion killer." How is that? Don't buyers want choice?

    It turns out that choice requires us to delay our decision to say "yes." Tell your visitors which choice to make, why that is a good choice, and why you are the best company to supply that choice.
Brian Massey

Conversion Optimization 101: Pricing Tables - Ecommerce - 0 views

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    Bryan Eisenberg is a great teacher and is one of the fathers of conversion science. In this post, he asks his audience to make recommendations on pricing tables, those pages that ostensibly help us to choose the right product for us.

    Here are my suggestions.

    The main purpose of a page like this is "Help me choose." Choice, as it turns out, is a conversion killer, so these pages can be very helpful. This page needs to tell me which is "The best value." A badge would be helpful, probably on the most expensive item.

    The little "signal bars" are unique and may be helpful, but don't really tell me at a glance what I want to know.

    The copy is unhelpful. Instead of "Essential productivity..." how about "Great system for a tight budget." Instead of "Yield better results..." how about "Good value ready for your network." Instead of "2nd Generation Processor..." how about "This system has the power to do heavy number crunching, video editing and graphics."

    There are too many prices here -- four to be exact. I say, pick two: Savings and total price. Crossing out "Starting price" is a proven way to communicate value.

    Finally, put the coupon code near the "Customize & Buy" buttons to give those transactional shoppers an extra push.

    What do you find frustrating about this page?
Brian Massey

10 Principles of Effective Pricing Pages | ConversionXL - 0 views

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     @PeepLaja Pricing is hard for online services. Part of the reason is that the kind of thinking that makes for great online services don't work well when applied to the psychology of buying. However, there are some things that are true for both apps and pricing schemes: keeping it simple, helping people choose the next step, limiting choices, and adding playfulness. Peep covers these and more with some great examples. These principles apply to other kinds of businesses as well, especially online publications and ecommerce sites. 
Brian Massey

8 terms that suck the life out of your writing | PR Daily - 0 views

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    Our pages must persuade. This is even true of B2B sales, where we feel we must speak like an adult to other business people. When we speak like an adult we lose our ability to persuade, much as a parent has little ability to persuade a teenager... of anything. Here are eight terms that thrive in business writing that keep us from persuading the visitors who WANT to be persuaded. They have a choice to make. Help them make it.
Brian Massey

The Cost of Misinformation » Ambient and Transparent - 0 views

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    Why Google Analytics is as good a choice as Omniture
Brian Massey

Increase conversions through comparison shopping | The Post Click Marketing Blog - 0 views

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    Providing choice for your web visitors is not only a great way to increase conversions in your post-click marketing program, but also to increase the value of those conversions.
Brian Massey

7 UI Choices That Damage UX | WEB DESIGN NEWS - 0 views

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    This is a great illustration of the tension between performance marketers and designers, data vs. intuition, left- vs. right-brain design. It doesn't settle anything, but some of these we can certainly agree on.
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