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Social Bookmarking For Enterprise Knowledge Management

I particularly liked the sophisticated and advanced search option for doing a keyword search of one’s own or public bookmarks. On that page you can limit a search by a phrase, and restrict a search to a URL, title, comments or highlights. You can even search “on” specific users as well > > >

Well, Diigo rounds out its offerings very nicely by just this month launching its “Groups” function. That feature looks to be a clear and elegant way to allow anyone to set up a private environment for sharing your bookmarks. Ultimately, if you combine the Web annotation capabilities with the ability to share in groups, Diigo has created a very enterprise friendly social bookmarking service. >

My Grades: > > > Group Function Capability: A > > > Research Value: A- > > > Design/Interface/Ease of Use: A- > > > Fully Featured: A- > > > (only missing “related users” and “larger topics”) > > >

This annotation feature is particularly powerful when used in conjunction with Diigo’s social features. Diigo allows you to create groups which can be public, private or semi-private, allowing you to collaborate on research through the use of links and annotation. Diigo also allows you to attach notes and comments that are visible only to the group, which is an extremely useful feature when sharing the link both publicly, as well as in a group context.

In addition to collaboration, Diigo’s social side is excellent for content discovery. The service can provide recommended bookmarks from other members based off of the links you have saved in the past, as well as recommending other users whose bookmarking habits seem to match yours. Diigo takes the “social” in social bookmarking very seriously, and provides very effective tools for finding friends on the service, as well as finding new people who have interests similar to your own. Friending another user doesn’t mean just making them a contact, it enables you to generate buddy lists, allowing you to organize sharing of bookmarks with friends, as well as providing a messaging system. Whereas in many other bookmarking services the sharing and social features seem to occur more as a byproduct of the sharing process, Diigo puts those social networking features front and center. However, Diigo’s interface is very content focused as well, making it clear that this isn’t a social network as much as it is a social tool.

The Diigolet is a surprisingly powerful bookmarklet, revealing sticky notes and annotations, as well as providing all the basic functionality a user needs. However, even with my hatred of adding additional rows to my browser window, the Diigo toolbar has won me over and become my tool of choice to interact with the service. Both tools will provide tag suggestions and assist with group functions, as well as the ability to send the link via email, however the toolbar goes even further. When using the toolbar, you also have the option of cross-posting your links to other bookmarking services, or even Twitter if you require. You can save simultaneously to Diigo, Delicious, Magnolia and Simpy, as well as to your own browser’s local bookmarks. Bookmarking to other services seems to work well, and saving to local bookmarks is a particularly awesome experience when using one of the latest betas of Firefox, which will attempt to auto-complete based on both history and bookmarks. It even correctly applies tags in the Firefox Places storage system, which is great but makes me wonder why the toolbar bothers to also build a hierarchal folder system inside Firefox as well, as the tags do that job already.

Another powerful feature that the toolbar adds is the Diigo sidebar:

the Diigo sidebar allows me to search and browse both my bookmarks and the bookmarks my friends have posted. In addition it allows me to get current information about the page I am viewing via the “This URL” tab. I can access public bookmarks and annotations, and lists of Diigo users who like the site. Diigo also can provide quick metrics about a site that I am visiting via the main toolbar. Using the “About This URL” menu option will provide a overall popularity score for the site, including a breakdown of the number of links to the site from Diigo, as well as from Google, Delicious, Yahoo myweb, Bloglines, Technorati, and Digg. Diigo also provides a calculation of the site’s Google PageRank, which is a really awesome bonus feature that I just discovered today.

As I have browsed through the user forums, this seems to be a common practice for the people behind Diigo to actively engage with their users for ideas, and respond constructively to critiques.

Diigo is really head and shoulders above the majority of competing social bookmarking services in terms of features, and the site itself is certainly more responsive than my beloved Magnolia, which is a wonderful service in itself, but runs slow as molasses.

Annotation - Content Highlighting and Notes The key feature of Diigo is annotation. Users can bookmark a page and highlight text and images on the page to take note of. Highlights on a page by the user will then save and appear as a blue dashed underline whenever they visit the site again. Hovering over a highlight will bring up a menu where the user can optionally add a note to the highlight and make the note private or public. Highlighted text with notes attached to them will appear as a solid underline in blue. Also, if you browse to a site that other Diigo users have highlighted or added notes to, you will see their highlights on the page (if saved publicly) colored in orange. Being able to bookmark and annotate a page is very helpful. In terms of research, you can bookmark and annotate all the sites related to the topic you are researching. When your done getting all the information you need, select all the bookmarks in the “My Bookmarks” area and select in the top right drop down, “Extract highlights.” This will then grab all your notes from all the sources you’ve saved and display them on a clean page for you to look over and print. This is a great tool for bloggers as well. Gather up all your sources for a post your working on, add your notes, and when ready, select all the bookmarks and blog about it using Diigo’s built in blogging tool (explained below). Blogging I personally prefer blogging straight through my WordPress installation, but for those of you that want to take notes, gather sources, and easily publish a post to your blog, Diigo may be your solution. Diigo allows you to add multiple blogs to your account, verify them, and easily publish a post, however you may only publish and cannot manage old entries. What I like is that while you browse the web and you come across a site talking about a specific topic you want to expand on, you can right click and select, “Blog This,” which will then direct you to the blogging area where you can write your post along with that site being your source. The other method is by simply going to your bookmarks section and selecting a bookmark, or multiple bookmarks, that you want to write about and then selecting the “Blog This” option from the top right drop down menu. All the sources, highlighted text, and notes will be included in the post document, which you can easily remove if needed, ready for you to write. It’s not an entire blogging platform, just a simple publishing tool that works. Browser Toolbar and Bookmarklet The Diigo toolbar, available for Firefox, IE, and Flock, brings most of Diigo’s features right to your browser. The toolbar allows you to easily bookmark websites, highlight and note pages, search documents for keywords, search terms in a page using your favorite search engine, and it even brings all bookmarks right to the toolbar. The toolbar also is what makes it possible for you to see highlighted text and notes that you and other users have made on websites you visit. Bookmarking a site is as simple as clicking the Diigo button and filling in the tags and highlighting just involves you highlighting the text you want to save. One of my favorite features is the “QuickD” button (not in the above screenshot) that I recently came across. The QuickD button allows you to save a bookmark to Diigo with one click without needing the original Diigo popup to appear and adds a default tag to it (you may also fill in tags in the search box of the toolbar to tag it) so you can just click and go. What if you don’t want to install an extension to your browser? That’s fine because Diigo also provides it’s user with Diigolet, a browser bookmarklet that allows you to easily bookmark and annotate any website as well as view annotations on pages left by other Diigo users.

Then I found Diigo, and suddenly Delicious didn’t look so good anymore. Diigo is another social bookmarking service (and one we’ve covered before), offering all of Delicious’ relevant features and much more. I left Delicious, and haven’t ever looked back. There are a lot of things I love about Diigo, but there are seven features that sold me on using Diigo for all my bookmarking needs. These are all in addition to the features I deem non-negotiable for social bookmarking sites- tagging, Firefox extensions, looking at popular bookmarks, etc.

1. Highlighting

2. Saving Pages is Easier Than Ever, Regardless of Browser

If you’re using Firefox, Internet Explorer, or Flock, the Diigo toolbar has all the features you could want - bookmark, search, highlight, and organize all your Web pages right from the toolbar. If you’re not into those browsers, though there’s a great bookmarklet that lets you do most of that with any browser. I use Chrome, and all the functionality I need is built right into the bookmarklet. Delicious becomes more difficult to use outside of Firefox (there are bookmarklets, but they pale in comparison), and Diigo keeps on working fine.

3. Functional Commenting and Real Conversations

This is one of my favorite features of Diigo - when you’re reading a page, you can make comments right on the page, that show up as speech bubbles. If another Diigo user comes across the page, they’ll be able to see your comment. You can see (in the Firefox sidebar) who’s reading a page you’re on, who’s talking about it, and a real conversation can happen - unlike in Delicious, when all you can see is someone’s bookmarks.

4. Send Bookmarks to Facebook or Twitter with one click

With one click, you can send a Diigo bookmark to Twitter, Facebook, or your blog. It truly takes one click, from “Send” to the service you want to use. If you want to send bookmarks to Facebook, you’ll have to install the Diigo Facebook app. You can also have Diigo create a daily digest of your latest bookmarks and send it to your blog, which I’d debate the usefulness of, but the functionality is there. Being able to bookmark a site on Twitter in particular straight from Diigo is big for me, and makes Twitter easier and quicker to use.

5. Sites Help You Find Deeper Cuts

When you bookmark a page with Diigo, it bookmarks more than just the link (like those other sites). It bookmarks the entire page you were on, which has two great implications. First, it means you can preview sites within the Diigo page. You can view your bookmarked page, without ever leaving Diigo. It also means that you can search the full text of pages you bookmark.

Your bookmarks live in Diigo, so if a site goes down or is unavailable, you can still find it in Diigo, as well as search and view it. Diigo’s become a social-bookmarking machine, and I left Delicious and never looked back. If you want to make the switch, you can import your bookmarks from most other services- making the switch is so easy, there’s no reason not to! Diigo’s the new gold standard in social bookmarks. Do you use social bookmarking services? Which one? What are the killer features that make you use the one you’ve got?

I’m a big YouTube fan, but there are way more videos than I can possibly figure out. With “Sites“, you’re able to go through a particular site (including MakeUseOf) and find out what other people are bookmarking and reading about. You can create a watchlist, and whenever someone bookmarks a page from that site, you see it. It’s a great way to find popular and cool stuff in big, content-full sites that you might not notice otherwise.

6. Simultaneously bookmark things to Diigo and Elsewhere - even Delicious! If you have a Ma.gnolia, Delicious, or Simpy account that you want to hold on to for posterity, you can set up Diigo to simultaneously bookmark pages to Diigo and to your other service, using the “Save Elsewhere” feature. I like this because it means you can use the vastly superior Diigo, but for all four different services. Just enter your account info, and you can start bookmarking all over the Web, with one click!

7. Bookmark and Search Entire Web Pages

I seem to always bookmark a page, and then come back to it later and forget what it was that I cared about on the page

No more searching through the page again to find what it was you cared about.