Exclusive: Kohl's pursues maximum engagement with Oracle Retail | Chain Store Age - 0 views
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"Our strategy is to be the most engaging retailer in the U.S.," Janet Schalk, executive VP and CIO of Kohl's, explained during an exclusive interview with Chain Store Age at the recent NRF 2015 Annual Convention & Expo in New York. "The Greatness Agenda involves initiatives across the spectrum - some front-end and some enabling." To support advanced customer engagement, Kohl's relies on a variety of Oracle Retail solutions....
Forever 21 aligns assortments with consumer demand with Oracle Retail; 600 stores on ta... - 0 views
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Forever 21, which now ranks as the fifth largest specialty retailer in the United States, is taking advantage of Oracle's advanced optimization technology and using Oracle Retail Merchandise Planning and Optimization solutions to help predict demand and align its assortments to meet the expectations and demands of its customers.
Academy Sports taps Oracle Retail Solutions to upgrade systems toward growth | Chain St... - 0 views
ALEX AND ANI Selects Oracle Retail to Extend Personalized Approach | Chain Store Age - 0 views
Why the democratization of retail is not just for customers / Chain Store Age - 0 views
Ulta Beauty's upgrade to Oracle Commerce platform enhances omnichannel efforts | Chain... - 0 views
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By replacing a third-party search service with Oracle Commerce's integrated search and navigation, Ultra dramatically improved site navigation and search results. The updated site lets consumers easily browse categories and find specific products among the retailer's more than 20,000 items in cosmetics, fragrance, hair care, skincare, body and bath products, and salon styling tools.
Lids opens inventory with Micros Locate | Chain Store Age - 0 views
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As Kevin Thompson, director of application development for Lids Sports Group, told retail attendees of the recent Oracle Industry Connect conference, the retailer has implemented the Micros Locate inventory visibility solution to enable full inventory access at stores. "It's a customer service issue," said Thompson. "We don't want to disappoint customers." Lids uses Locate for order brokering, providing visibility of inventory to other stores and DCs both from the store as well as to customers using one of Lids' e-commerce sites. Store associates are equipped with tablets allowing them "endless aisle" inventory access, and out-of-stock items can be ordered for home shipment at the POS, either from a DC or a nearby store.
Nordstrom supports Canada expansion with Oracle Retail | Chain Store Age - 0 views
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"Oracle is a valued partner to our business," said Bill Tucker, VP of technology, Nordstrom. "Oracle's retail industry solutions help to ensure that our technology investment evolves with our business to support our growth strategy and help us meet the changing expectations of our customers." Using technology in its stores and online, Nordstrom delivers a highly relevant and personalized experience that enables its customers to shop on their terms.
Study: Consumers want easy access to product, service information | Chain Store Age - 0 views
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An overwhelming majority (70%) of consumers around the globe say that the best way retailers can add value to their shopping experience is to provide easy access to information about their products and services, both online and in stores. That's one of the key takeaways of a new consumer research study by Oracle.
Tech Bytes: Three Lessons from Oracle Industry Connect | Chain Store Age - 0 views
Adidas reduces loss with Micros solution | Chain Store Age - 0 views
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Adidas, which was an existing Oracle financials user, initially implemented XBR in its North American operation, where the retailer felt there would be the best commercial and functional fit. Satisfied with the comprehensive visualization XBR provided into North American loss prevention data, Adidas launched XBR in Europe in 2009, but encountered initial difficulties.
Retailers Take Enterprising Innovation Approach | Chain Store Age - 0 views
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The emergence of constant customer connectivity, as well as cloud platforms that eliminate the need for centralized physical infrastructure, have radically changed retailing. The enterprise is now a distributed, virtual environment where retailers are constantly receiving, analyzing and reacting to real-time customer experience data in order to deliver an optimal omnichannel experience. Core solutions still play a vital role, but are now also configured around serving the real-time needs of the customer. Jill (Puleri) Standish, senior VP and general manager of Oracle Retail, recently spoke with Chain Store Age about how retailers can best leverage cloud-based, leading-edge technologies to thrive in this new environment.
Jewelry chain seeks shiny, new customer experience | Chain Store Age - 0 views
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Helzberg Diamonds knows its clientele expects quality, both in merchandise and in the service they receive. So the Kansas City-based, 230-plus-store specialty jewelry retailer is implementing Oracle Retail XStore POS software, as well as other third-party customer engagement and payment processing technology. With retail system integration services provider BTM Global handling all implementation, Helzberg will obtain point-to-point encryption, tokenization and EMV certification.
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Helzberg Diamonds knows its clientele expects quality, both in merchandise and in the service they receive. So the Kansas City-based, 230-plus-store specialty jewelry retailer is implementing Oracle Retail XStore POS software, as well as other third-party customer engagement and payment processing technology. With retail system integration services provider BTM global handling all implementation, Helzberg will obtain point-to-point encryption, tokenization and EMV certification.
Survey: Retailers see big benefit in individualized customer experiences | Chain Stor... - 0 views
CEO Interview: Behind-the-Scenes at Von Maur | Chain Store Age (video) - 0 views
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…In 2011 the company partnered with Oracle to optimize planning and inventory. Says CEO Jim von Maur, "The Oracle solution greatly improved our average inventory turn, and it's done wonders for us. Our basic stock percentage has come down by 20 percent since we've installed it, so it's allowed us to turn those goods faster and just be more efficient."…
Finish Line selects Oracle Retail to support growth | Chain Store Age - 0 views
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As part of a larger initiative to upgrade the customer experience and localize offerings in its 640 stores nationwide, The Finish Line will roll out new Oracle Retail merchandising, planning, stores and CRM solutions. The athletic-goods retailer is leveraging Oracle's cloud computing services in the process
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