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As Kevin Thompson, director of application development for Lids Sports Group, told retail attendees of the recent Oracle Industry Connect conference, the retailer has implemented the Micros Locate inventory visibility solution to enable full inventory access at stores. "It's a customer service issue," said Thompson. "We don't want to disappoint customers." Lids uses Locate for order brokering, providing visibility of inventory to other stores and DCs both from the store as well as to customers using one of Lids' e-commerce sites. Store associates are equipped with tablets allowing them "endless aisle" inventory access, and out-of-stock items can be ordered for home shipment at the POS, either from a DC or a nearby store.

US retailer Lids Sports Group is rolling out Oracle solutions as it looks to make its entire inventory of team-specific sports apparel and memorabilia available in-store, online, or via mobile. As part of a technology upgrade that includes a migration to Oracle's MICROS Xstore (now Oracle Retail Xstore), Lids rolled out MICROS Retail Locate (now Oracle Retail Order Broker Cloud Service), enabling it to nearly double the number of product SKUs available for sale online by exposing inventory in all Lids stores as well as throughout its supply chain.

As part of a technology upgrade that includes a migration to Oracle's MICROS Xstore (now Oracle Retail Xstore), Lids rolled out Oracle's MICROS Retail Locate (now Oracle Retail Order Broker Cloud Service), enabling the retailer to nearly double the number of product SKUs available for sale online by exposing inventory in all Lids stores as well as throughout its supply chain.

As part of a technology upgrade that includes a migration to Oracle's MICROS Xstore (now Oracle Retail Xstore), Lids rolled out Oracle's MICROS Retail Locate (now Oracle Retail Order Broker Cloud Service), enabling the retailer to nearly double the number of product SKUs available for sale online by exposing inventory in all Lids stores as well as throughout its supply chain. The specialty retailer's omnichannel inventory increases available SKUs while helping customers and associates easily find team-specific items online and in-store.

The retailer chose Oracle Retail Xstore (formerly Oracle's MICROS Xstore), which allows for a wide range of customizations without code changes or help from the vendor. LIDS also rolled out Oracle Retail Order Broker (formerly Oracle's MICROS Locate), which allows stores to view each other's inventory in real time and also streamlines shipment. Indeed, Havlik states that e-commerce reaped almost instant rewards as a result of the Order Broker implementation. "As many as 800 stores became available online, and customers found that capability right away - the orders started piling in," Havlik says. "We literally doubled the amount of available UPCs for a customer to order."

Larry Havlik, VP of IT and Systems at Lids Sports Group: "This is a significant step toward driving growth, by expanding the items we offer and giving customers the full benefit of our locations, in-store service and e-Commerce site."

Lids Sports Group is upgrading to a new Oracle Retail POS solution that will simplify administration and the user experience for the more than 50 different POS screen and receipt configurations for the retailer's partner brands.

Internet Retailer - Technology/Order Management - Lids Sports Group Opens Up Inventory Across Channels With Oracle Retail Solutions

Specialty retailer uses Oracle to help increase available inventory while helping customers and associates easily find items online and at over 1,300 locations nationwide.