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For its part, Oracle Hospitality will build on the foundation that Micros established in the hotel and F&B industries. Mike Webster, SVP and general manager, Oracle Retail and Hospitality, told Hotel Business that the integration has been going quite well (Oracle acquired Micros in 2014), and that combining the companies into Oracle Hospitality will allow customers to get the best of both worlds: "We're preserving the intimacy and domain expertise that Micros had built and combining that with the scale and global reach of Oracle." Oracle's platform for the hospitality industry offers comprehensive and integrated software, cloud offerings and hardware solutions for hotels, casinos, table and quick-service restaurants, sports and entertainment venues, and cruise operations from small independents to large global chains. Webster noted that the company has several short-term priorities: a seamless transition for customers, an organizational structure based on business segments; and integration of Micros with Oracle's technology.

For its part, Oracle Hospitality will build on the foundation that Micros established in the hotel and F&B industries. Mike Webster, SVP and general manager, Oracle Retail and Hospitality, told Hotel Business that the integration has been going quite well (Oracle acquired Micros in 2014), and that combining the companies into Oracle Hospitality will allow customers to get the best of both worlds: "We're preserving the intimacy and domain expertise that Micros had built and combining that with the scale and global reach of Oracle." Oracle's platform for the hospitality industry offers comprehensive and integrated software, cloud offerings and hardware solutions for hotels, casinos, table and quick-service restaurants, sports and entertainment venues, and cruise operations from small independents to large global chains. Webster noted that the company has several short-term priorities: a seamless transition for customers, an organizational structure based on business segments; and integration of Micros with Oracle's technology.

Building on the foundation that Micros established serving the hotel and F&B industries, Oracle has launched Oracle Hospitality Global Business Unit to accelerate development of cloud, mobile and guest-experience technology. Mike Webster, SVP and general manager, Oracle Retail and Hospitality, told Hotel Business that the integration has been going quite well (Oracle acquired Micros in 2014), and that combining the companies into Oracle Hospitality will allow customers to get the best of both worlds: "We're preserving the intimacy and domain expertise that Micros had built and combining that with the scale and global reach of Oracle."

Building on the foundation that Micros established serving the hotel and F&B industries, Oracle has launched Oracle Hospitality Global Business Unit to accelerate development of cloud, mobile and guest-experience technology. Mike Webster, SVP and general manager, Oracle Retail and Hospitality, told Hotel Business that the integration has been going quite well (Oracle acquired Micros in 2014), and that combining the companies into Oracle Hospitality will allow customers to get the best of both worlds: "We're preserving the intimacy and domain expertise that Micros had built and combining that with the scale and global reach of Oracle."

Oracle has launched Oracle Hospitality Global Business Unit to accelerate development of cloud, mobile, and guest experience technology. With hundreds of thousands of systems already deployed in hotels, restaurants, cruise operations, and other venues on all seven continents, Oracle Hospitality extends Micros' commitment to providing fast, reliable service and solutions. Oracle acquired Micros in 2014.

Oracle has launched Oracle Hospitality Global Business Unit to accelerate development of cloud, mobile, and guest experience technology. With hundreds of thousands of systems already deployed in hotels, restaurants, cruise operations, and other venues on all seven continents, Oracle Hospitality extends Micros' commitment to providing fast, reliable service and solutions. Oracle acquired Micros in 2014.

Oracle, building on the strong foundation MICROS established serving the hotel and food and beverage industries, has launched Oracle Hospitality Global Business Unit to accelerate development of innovative cloud, mobile, and guest experience technology. With hundreds of thousands of systems already deployed in hotels, restaurants, cruise operations, and other venues on all seven continents, Oracle Hospitality extends MICROS' commitment to providing fast, reliable service and solutions to customers both large and small.

Oracle, building on the strong foundation MICROS established serving the hotel and food and beverage industries, has launched Oracle Hospitality Global Business Unit to accelerate development of innovative cloud, mobile, and guest experience technology. With hundreds of thousands of systems already deployed in hotels, restaurants, cruise operations, and other venues on all seven continents, Oracle Hospitality extends MICROS' commitment to providing fast, reliable service and solutions to customers both large and small.

The company plans to serve the hotel, restaurant, cruise and casino industries. Oracle Corp. is setting up a division for hospitality technology services that will serve the hotel, restaurant, cruise and casino industries. Oracle will provide software, hardware and cloud storage for point-of-sale systems, and build out broader mobile-device technology for hospitality staff. The company is looking to make the most of last year's acquisition of point-of-sale system provider Micros Systems. Micros has more than 330,000 hospitality customers across 180 countries.

The company plans to serve the hotel, restaurant, cruise and casino industries. Oracle Corp. is setting up a division for hospitality technology services that will serve the hotel, restaurant, cruise and casino industries. Oracle will provide software, hardware and cloud storage for point-of-sale systems, and build out broader mobile-device technology for hospitality staff. The company is looking to make the most of last year's acquisition of point-of-sale system provider Micros Systems. Micros has more than 330,000 hospitality customers across 180 countries.

To get a handle on the enormous amount of data generated by its restaurants, Ovation Brands, which operates Old Country Buffet and other restaurants, employs Oracle's cloud-based system that collects data from its Micros point-of-sale systems and processes the data using the MyMicros business intelligence and Micros InMotion mobile tools.

To get a handle on the enormous amount of data generated by its restaurants, Ovation Brands, which operates Old Country Buffet and other restaurants, employs Oracle's cloud-based system that collects data from its Micros point-of-sale systems and processes the data using the MyMicros business intelligence and Micros InMotion mobile tools.

Video The Micros Systems Inc point of sales system for restaurants seems pretty slick. MICROS provides comprehensive restaurant point-of-service (POS) solutions that can be scaled to meet the needs of every type and size of restaurant, whether you operate a single restaurant or hundreds. Our modular restaurant POS systems can [...]

Video The Micros Systems Inc point of sales system for restaurants seems pretty slick. MICROS provides comprehensive restaurant point-of-service (POS) solutions that can be scaled to meet the needs of every type and size of restaurant, whether you operate a single restaurant or hundreds. Our modular restaurant POS systems can [...]

WASHINGTON, DC—Oracle has introduced Oracle’s Micros Workstation 6, a point-of-sales (POS) terminal designed to work with mobile, cloud and social media to deliver consistent, integrated content across multiple sources.

WASHINGTON, DC—Oracle has introduced Oracle’s Micros Workstation 6, a point-of-sales (POS) terminal designed to work with mobile, cloud and social media to deliver consistent, integrated content across multiple sources.

Adidas turns to a new Oracle data collection system to pinpoint problems and reduce shrinkage. ...In the end, Oracle Micros provided the best overall solution. "They had the highest degree of knowledge, they were very experienced and we were already using their Store 21 as our POS system," he says. "They were a really good fit." Not only that, but Micros managed to find a live internal theft case buried in the test data it had been given. "They were the only vendor that identified this," he says. "Before we even actually implemented the system, we had investigated a case and taken out an employee who had committed [$220,000] worth of fraud against us in the preceding 12 months. It was quite impressive."

As part of a technology upgrade that includes a migration to Oracle's MICROS Xstore (now Oracle Retail Xstore), Lids rolled out Oracle's MICROS Retail Locate (now Oracle Retail Order Broker Cloud Service), enabling the retailer to nearly double the number of product SKUs available for sale online by exposing inventory in all Lids stores as well as throughout its supply chain.

As Kevin Thompson, director of application development for Lids Sports Group, told retail attendees of the recent Oracle Industry Connect conference, the retailer has implemented the Micros Locate inventory visibility solution to enable full inventory access at stores. "It's a customer service issue," said Thompson. "We don't want to disappoint customers." Lids uses Locate for order brokering, providing visibility of inventory to other stores and DCs both from the store as well as to customers using one of Lids' e-commerce sites. Store associates are equipped with tablets allowing them "endless aisle" inventory access, and out-of-stock items can be ordered for home shipment at the POS, either from a DC or a nearby store.

US retailer Lids Sports Group is rolling out Oracle solutions as it looks to make its entire inventory of team-specific sports apparel and memorabilia available in-store, online, or via mobile. As part of a technology upgrade that includes a migration to Oracle's MICROS Xstore (now Oracle Retail Xstore), Lids rolled out MICROS Retail Locate (now Oracle Retail Order Broker Cloud Service), enabling it to nearly double the number of product SKUs available for sale online by exposing inventory in all Lids stores as well as throughout its supply chain.

As part of a technology upgrade that includes a migration to Oracle's MICROS Xstore (now Oracle Retail Xstore), Lids rolled out Oracle's MICROS Retail Locate (now Oracle Retail Order Broker Cloud Service), enabling the retailer to nearly double the number of product SKUs available for sale online by exposing inventory in all Lids stores as well as throughout its supply chain. The specialty retailer's omnichannel inventory increases available SKUs while helping customers and associates easily find team-specific items online and in-store.

The retailer chose Oracle Retail Xstore (formerly Oracle's MICROS Xstore), which allows for a wide range of customizations without code changes or help from the vendor. LIDS also rolled out Oracle Retail Order Broker (formerly Oracle's MICROS Locate), which allows stores to view each other's inventory in real time and also streamlines shipment. Indeed, Havlik states that e-commerce reaped almost instant rewards as a result of the Order Broker implementation. "As many as 800 stores became available online, and customers found that capability right away - the orders started piling in," Havlik says. "We literally doubled the amount of available UPCs for a customer to order."

"Oracle's MICROS RES 5.4 allows TGI Fridays to manage the various aspects of running a restaurant, from tableside ordering to traffic and queue management, all from one solution and in a much more cost-effective way. It also puts the technology in the hands of the Fridays people, preserving the experience they can offer guests, rather than using tabletop technology that would reduce their interactions. The device also improves the table wait time and helps regulate the pace of orders sent to the kitchen."

"Oracle's MICROS RES 5.4 allows TGI Fridays to manage the various aspects of running a restaurant, from tableside ordering to traffic and queue management, all from one solution and in a much more cost-effective way. It also puts the technology in the hands of the Fridays people, preserving the experience they can offer guests, rather than using tabletop technology that would reduce their interactions. The device also improves the table wait time and helps regulate the pace of orders sent to the kitchen."

DOWNLOAD/REGISTRATION Required This cover story of this special report features Ovation Brands, who had just gone live on Oracle ERP Cloud and Oracle HCM Cloud (and still implementing Oracle EPM Cloud). The story chronicles Ovation's move to the cloud, starting small, adding Micros, then implementing ERP and HR in the cloud, citing business gains, newfound analytical insight and lower operating cost as benefits of the migration.

DOWNLOAD/REGISTRATION Required This cover story of this special report features Ovation Brands, who had just gone live on Oracle ERP Cloud and Oracle HCM Cloud (and still implementing Oracle EPM Cloud). The story chronicles Ovation's move to the cloud, starting small, adding Micros, then implementing ERP and HR in the cloud, citing business gains, newfound analytical insight and lower operating cost as benefits of the migration.

At the Oracle Industry Connect conference in Washington, D.C., the technology company announced a new workstation for hotels and restaurants. Oracle's MICROS Workstation 6 works with mobile, cloud and social media to deliver consistent and integrated content across multiple sources.

At the Oracle Industry Connect conference in Washington, D.C., the technology company announced a new workstation for hotels and restaurants. Oracle's MICROS Workstation 6 works with mobile, cloud and social media to deliver consistent and integrated content across multiple sources.

As hotels and restaurants employ mobile, social, and informational tools to connect with guests, they require a new type of "engagement" device at the point of service (POS). To meet this need, Oracle today introduced Oracle's MICROS Workstation 6 with a fresh, modern design that provides hospitality and select retail venues with a next-generation POS terminal that works in concert with mobile, cloud, and social media to deliver consistent, integrated content across multiple sources.

As hotels and restaurants employ mobile, social, and informational tools to connect with guests, they require a new type of "engagement" device at the point of service (POS). To meet this need, Oracle today introduced Oracle's MICROS Workstation 6 with a fresh, modern design that provides hospitality and select retail venues with a next-generation POS terminal that works in concert with mobile, cloud, and social media to deliver consistent, integrated content across multiple sources.

Next-Gen POS Works with Mobile, Cloud and Social to Deliver Integrated Content As hotels and restaurants employ mobile, social, and informational tools to connect with guests, they require a new type of "engagement" device at the point of service (POS). To meet this need, Oracle today introduced Oracle's MICROS Workstation 6 with a fresh, modern design that provides hospitality and select retail venues with a next-generation POS terminal that works in concert with mobile, cloud, and social media to deliver consistent, integrated content across multiple sources.

Next-Gen POS Works with Mobile, Cloud and Social to Deliver Integrated Content As hotels and restaurants employ mobile, social, and informational tools to connect with guests, they require a new type of "engagement" device at the point of service (POS). To meet this need, Oracle today introduced Oracle's MICROS Workstation 6 with a fresh, modern design that provides hospitality and select retail venues with a next-generation POS terminal that works in concert with mobile, cloud, and social media to deliver consistent, integrated content across multiple sources.

The conference also served as an industry coming-out party for several companies. First, Oracle's acquisition of the MICROS Systems solutions for hospitality and retail, which will Oracle Retail's functionality to include applications for brand compliance management, loss prevention, order management, order brokering, and workforce management, helping customers realize a more extensive - and more profitable - "commerce anywhere" business model.