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This article describes how many restaurants are now adding tablets to their POS systems. Major chains, such as Applebee's, TGI Friday's, and Outback Steakhouse, are now using these tablets at many of their tables. The article suggests that the servers' tips are either staying the same or increasing due to the ability of the customer to merely tap a 20% tip. Also, the article suggests that sales for the restaurant have increased and labor costs have decreased. It appears that this trend will continue to increase in restaurants.

This article is about new disruptive innovating technology of hotels and event planner using virtual direct booking for small booking of rooms, and small event and meeting. This new disruptive innovating technology was the after affect of the pandemic. It's the industry way of growing and surviving into the world today, which is using more technology than ever before.

This article goes over the multiple lawsuits that Marriot had to face due to a massive cyberattack in 2015 where multiple credit card numbers were leaked. I think this is a perfect example of how cloud computing is not a bulletproof system at the moment and how it still has much room to grow. Similar cyberattacks happen all over the world some on a smaller scale and some on a larger one. I believe this is an article that everyone should read to truly understand the reproductions that a company can face if they don't have a strong cyber defense.

I came across a few other alternative that may be used at a hotel. They also listed their pro and cons.Roommaster, MSI, Hotello, Hotelogix and and eZee front desk,

This article summarizes the top 10 PMS systems that are available to hotels - especially smaller, more boutique hotels. It is very comprehensive and detailed. Great for a big picture view of hotel PMS systems.

The article explains how Covid-19 has affected the dining industry and how companies have to adapt. In this article, specifically, it talks about how Panera is implementing ghost kitchens, changing how they approach catering, and how they can keep their consumers safe in a post Covid-19 world. Many hospitality based businesses are changing the way they operate, permanently, because of the pandemic.

In this article, Binu Mathews, Ceo at IDS Next, discusses how the hospitality industry faces massive disruptions and the majority of the challenges related to technology. He discusses how these challenges affect larger hotel chains.

The Florida Theatre had been using standard cash drawers and credit card machines to process their guest payments. They had been having multiple issues as far as cash drawer balancing or credit cards not being read correctly. It was affecting their financial statements. They implemented a new POS system to modernize themselves.The POS prophet systems involved the theatre to have to use less equipment and help keep track of their inventory. The POS system overall was a success for the theatre and showed results of having all the cash drawers be balanced . The POS system handles the theatre's inventory and accounting.

This article discusses the recent findings of a study conducted by the Expedia Group of over 1,200 hotel properties. The study revealed that hotel chains are twice as likely to prioritize a technology investment as opposed to an independent property which is 1.5 times more likely to invest in room renovations. The gap in the capital available between these two groups is only going to widen with time as smaller properties cannot invest in the most bleeding-edge technology and will struggle to keep up with the billion-dollar giants of the industry. Will this gap threaten independent properties to move with the times or risk losing large amounts of business? We will only find out with time.

This article gives examples of cases in which fraud took place in the establishment and then gives ways you can identify employee fraud and take steps to prevent it!

As discussed this week in class there are numerous pros and cons to cloud PMS Systems. Hotel owners and Hotel management battle with the decision, "should they cloud or not cloud the PMS"? The main concern here is how will it affect the business and will it be a favorable one. They all want what is best for the company and for the customers. The main issue at hand with going to the cloud PMS is the possibility of losing Internet or the Internet slowing down. What would happen to your hotel then? It paralyzes and slows down your staff and the customers suffer. As we all discussed the pros and cons to cloud PMS may or may not out weigh the regular systems (PMS) but there are still many things to consider. The cloud will continue to evolve and maybe a hybrid of the both will eventually solve all the issues.

I agree that the hybrid option would be best for hotels. Working with them every day, I see advantages to both of these and feel if the system worked on both fronts it would really be great for hotels.

This article is an opinion piece on whether or not a PMS should be run from the cloud. The article lists and examines the pros and cons to the use of the cloud for a PMS. Overall, it was very insightful and definitely gives you something to think about.

This article goes into depth explaining how technology affects the world that surrounds us. Although technology brings so many good things to our lives, and allows the world to constantly evolve, there are of course harmful things that come along with it. It can affect air quality, the quality of water, land, etc. Over all affecting the quality of life for those affected by this issue. As we evolve with technology, it becomes more of a issue to maintain and to properly dispose of systems no longer being used. This article describes different advancements that are being made in to help resolve this issue.

This article goes over the most important aspects to consider when using registration software for an event. One of these include making sure to use apt branding. The second is to make the questions being asked of attendees more customized. The third is to personalize the entire process The fourth is to make sure that there is a way for people to pay on the software.

Through the lockdown there may have been an increase in the amount of e-waste thrown into the regular trash. About 60% of people are believed to have been their homes during quarantine. If e-waste was disposed of properly there should have been a surge at e-waste disposal sites, instead there are estimates that suggest collection levels are 50% lower than normal. This also poses a fire risk due to the lithium ion batteries found in most phones, laptops, and even electric toothbrushes.

According to the article, the biggest issues for recyclers during the lockdown will include the increasing quantity of small-sized daily appliances and Li-ion batteries discarded to the bin, rather than being handled professionally and properly, and the rising quantity of electronic bikes. Li-ion batteries are risky since they may cause a fire, yet the current situation is not very optimistic.

This article discusses the importance of Event Management Software(EMS).

The article's main point ties into the third question on this week's discussion: is there a need for the GDS today? Hoteliers have recently been focusing on the OTA sales channel, which leads them to ignore their high-value, corporate guests, and guests who like to use traditional travel agents. The main reason for this is because hoteliers do not want to pay the fees associated with GDS's; however, they are still paying commission fees to OTAs. On average, hotels pay a 20% fee to a GDS when a room is booked, which is typically less than what is paid in commissions to the top OTAs. So why do they still use OTAs and pay the fees? Because they work, and GDS's work also. By eliminating a tried and true method such as the GDS, you are shooting yourself in the foot by getting rid of an effective channel that was bringing in revenue. The author argues that a GDS is still useful in creating more visibility and increased revenues from bulk bookings, travel agents, and especially from corporate and luxury travelers. Corporate and luxury travelers are less concerned about price and typically pay higher rates. They also spend more on ancillary charges in the hotel, which leads to recouping some of that money spent on fees. Given this perspective, I would agree with the points made in the article and how the GDS is still a viable system to be used today. It is especially important to gain exposure to corporate travelers, which is a big market that you don't want to leave untapped.

Various technologies make it easier for event managers to organize great conferences and meetings. For some time now, event planners have been using technology to some extent; however, the use of event management technology is increasing with more applications that can be used. The introduction of event management tools has made it easier for event managers to do their work. There are so many event management apps that you can use to simplify how you plan for any type of event. These apps can help you better plan events so that everything goes as planned. Event management technologies can help to enhance the experience of attendees. Technology makes the work of an event manager easier and allows them to focus on the main parts of an event. It helps in all aspects ranging from attendee satisfaction to project management.

This article expounds how there has been a recent surge of tech-related events in the meeting and event planning industry. According to this article, event planners are using tech savvy methods to track the movements of attendees with Wi-Fi, GPS, iBeacons, or low-energy Bluetooth to see which events or booths they're visiting. The article further mentions how event planners are turning to IT to improve engagement between attendees and event coordinators using tools like Speecheo and Evolero. What I found particularly interesting is how event planners are incorporating sensor integration and wearable technology. Many companies are using wearable-technology, such as RFID wristbands, to accept cashless payments, connect to social media accounts, and replace paper tickets. Event coordinators are also going out of their way to create more personalized experiences. With all of this access to data and technology, an events planner can now provide attendees a more personalized experience. Lastly, social media as a planning tool and augmented reality also makes it possible for people all over the world to attend and experience an event without physically being there.

This article is about technology, event planning and the future. With more and more technology popping up in other industries, how is event planning keeping up? There are many different ways that event planners can use technology to their advantage such as improving engagement and collecting data. It also goes onto explain social medias influence on events and how event planners can use it as a marketing and planning tool. I think that this is a perfect article for all those who hope to become involved in the event planning industry.