Researching Hotel Property Management Systems? Consider These Recommendations | By Jeff... - 0 views
-
Fast forward to today and there is no shortage of next-generation PMS solution providers promising to empower hoteliers with the ability to drive ever-increasing levels of efficiency and effectiveness.
- ...3 more annotations...
-
For a large hotel, the data set may include dozens of customer segments, a dozen or more room types, several years of historical booking and reservations data, and upwards of a dozen length-of-stay types.
-
This article is give hoteliers some recommendation of how to use property management system effectively and efficiency in the future. Until today there is no PMS (property management system) solution providers can promise the hoteliers use the PMS that can drive ever-increasing levels of efficiency and effectiveness. Therefore, the hoteliers have to focus on the right direction of the potential buyers. First of all, hoteliers have to focus on building the guest database. We can provide the survey for the customers and reward programs. Hoteliers can easy capture the data from the customer's survey. It's necessary to understand customer's behavior and enhance gusts profiles. By check the comments from customers that hoteliers can further maximize the value of guest relationships. In the end, the business can reach their full potential. Second, focus on technology integration. Technology very important for now, every business use the software for their daily works. Hoteliers have to take advantage of technology and make it easier to bring the third party software add on modules into a PMS. This way can help business minimum hassle and expense. Third, focus on revenue management. Next generation is a key to improve the business revenue management activities by capturing and storing customer's data. Revenue manager have to maintain a large data set. For a big hotel, the data set may include dozens of customers segments, more room type, several years of historical booking and reservation data etc. Next, ensure that all necessary module is available. The next generation PMS should provide more options for manage their hotel or resort facilities. For example, spa management solution, the manager can provide an optional module that customers can make appointment which is easy to manager their business by those new optional modules on PMS.