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How Technology Trends In Shaping The Hospitality Industry - 1 views

www.techmaish.com/aping-the-hospitality-industry technology hospitality
shared by Yingjie Cao on 01 Sep 12 - No Cached
  • links between the hospitality industry and technology can be difficult to appreciate, but these important connections are helping to create leading businesses within the sector.
  • The demands placed on internet services are forcing many businesses to review their wireless internet solutions.
  • Where hotels cater for business customers, the estimate is that 79% of these customers will return if satisfied.
  • ...2 more annotations...
  • Conferences are another big contributor to the industry and more businesses are considering the role of technology such as mobile apps within venues.
  • In 2008, around 70% of travellers made their reservations online.
  • Yingjie Cao on 01 Sep 12
     
    Hotels compete with others by providing excellent service which has been defined as giving outstanding technology. It means technology innovation has become one of the most important strategies to attract customers. WiFi has become one critical success factor in hospitality industry. Besides, people tend to interact and shop more through social media. Research shows that Facebook usage is up 40% since last year. 2.5 billion photos are uploaded to @Facebook each month. It's estimated that there will be 76.9 billion apps to download in 2014. And customers are predicted to spend $35 billion on apps in 2014. According to high demand of iPhone and iPad, some hotels set up iPad in concierge to assist guest with further information and iPad in rooms to help guests to control room temperature, light and TV. As going green has shaping a big trend for hotels, LED light and PlugOut Gym attract hotelier's attention to catch up with. Thus, technology is not only a way to give convenience to guests but also a way to ease management team.
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Dolce Hotels & Resorts Implements MICROS OPERA 9 Front Desk Mobile on iPad - 1 views

hospitality-1st.com/...MICROS-021213.html hotels resorts front desk ipad technology hotel software business travel tech solution Mobile Hospitality
shared by Nicole Stevens on 15 Feb 13 - No Cached
  • OPERA 9 Front Desk Mobile is an innovative, fully integrated solution that allows the resort to use an iPad to check-in and check-out guests, organize housekeeping activities, and create task sheets, improving revenue, operational efficiencies, and increasing overall guest satisfaction. Dolce has several properties set to deploy OPERA 9 Front Desk Mobile throughout the first half of 2013.
  • Aspen Meadows Resort uses an iPad with MICROS OPERA 9 loaded at the local airport, checking in guests at the baggage claim area. Upon arriving at the hotel, guests are able to bypass the front desk and proceed directly to their rooms.
  • Aspen Meadows Resort will also take advantage of OPERA 9 Mobile’s Housekeeping Task Companion solution as part of the next phase of the beta. Housekeeping Task Companion provides housekeeping staff the ability to change a hotel room’s housekeeping status easily on the go, as well as provide instruction and direction to other staff members. The Housekeeping Task Companion system determines which rooms to clean next based on various factors: if the room is in backlog, the anticipated arrival time of the guest, how many guests will occupy the room, and when the current guests will check out.
  • Nicole Stevens on 16 Feb 13
     
    Remote Check-In via iPad was unheard of till now. There are few innovations within the hospitality world that changes the way guests interact with a hotel, but this is one of them. Technology has advanced so rapidly that the hospitality industry like most businesses has had a hard time keeping up. This new Mobile Front Desk system is a leap in the right direction. With more mobility the system can be updated rapidly, giving the front desk real time information. This will allow for better hotel management. 
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Optima Go Green - Green PMS for Hotels - 0 views

www.silverbyte.com/GoGreen.html
shared by Marcos Oliveira on 14 Feb 13 - No Cached
  • Go Green
  • Until now, reservations offices used to be filled up with papers, files, folders and paper racks. Each reservation was written on paper with faxes, vouchers and other documents physically attached to it. There was always the danger of fire or other means of damage that would result in permanent loss of those papers. There is no doubt that hotels need to work in paperless environment. Optima Go Green solution is all about managing documents without wasting time and space
  • There was always the danger of fire or other means of damage that would result in permanent loss of those papers. There is no doubt that hotels need to work in paperless environment.
  • ...9 more annotations...
  • There was always the danger of fire or other means of damage that would result in permanent loss of those papers. There is no doubt that hotels need to work in paperless environment
  • presentation of guest folio on an iPad, or similar device
  • presentation of guest folio on an iPad, or similar device
  • presentation of guest folio on an iPad, or similar device
  • advance check in that can be done on the Internet or Smart-phones up to 24 hours before check in, saving the need to print registration cards and speeds up the checkin process at the hotel.
  • advance check in that can be done on the Internet or Smart-phones up to 24 hours before check in, saving the need to print registration cards and speeds up the checkin process at the hotel.
  • advance check in that can be done on the Internet or Smart-phones up to 24 hours before check in, saving the need to print registration cards and speeds up the
  • advance check in that can be done on the Internet or Smart-phones up to 24 hours before check in, saving the need to print registration cards and speeds up the checkin process at the hotel.
  • Optima Go Green allows the hotels using Optima Hotel Management Solution to go the extra mile and reduce the total amount of paper used by implementing Optima green solutions
  • Marcos Oliveira on 14 Feb 13
     
    Optima Go Green allows hotels using the Optima Hotel Management Solution property management system to go the extra mile and reduce the total amount of paper used by implementing Optima green solutions. The Optima Go Green solution includes features such as advance up to 24hours before using a smart phone; guest checkout allowing the guest folio to be viewed via an iPad; scanning of IDs to save time and ensure accuracy, managerial reports being able to be directly sent to the appropriate manager without having the need of being printed; allowing managers to check rate strategies and availability online on their smart phones. The maon concept of Optima goGreen is a cost effective solution which is all about managing documents without wasting time and space. This article tied in with the previous weeks discussion about green initiatives. A hotel's priamry office expense is paper and toner. By printing less we are drastically saving money by not having to waste paper. Storage is also cut down because the need of storing paper is eliminated. In such a tech savvy world, this is definitely the way to go.
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Hotel Technologies releases Bluetooth alarm clock radio | Hotel Management - 0 views

www.hotelmanagement.net/...etooth-alarm-clock-radio-15767 hotel bluetooth technologies clock radio
shared by sining on 24 Jan 13 - No Cached
  • This month the company known for bringing "the science of feeling at home" to hotels and guests is releasing a Bluetooth Alarm Clock Radio with Speakerphone for iPhone, iPad and iPod.
  • guests can dock and charge the device PLUS answer or end calls while using the unit's speaker for voice communication, as long as the guests' cell phone is Bluetooth-capable.
  • The HiP50 offers the ultimate in hands-free convenience and communication,
  • ...1 more annotation...
  • If consumers prefer to use their cell phones even when a landline is provided, it is safe to say that hotel guests will also prefer to use their mobile devices to communicate while in the room vs. the guestroom telephone.
  • sining on 24 Jan 13
     
    This article introduce us a new hotel guest room product called HiP50. The design company is called Hotel Technologies, this company is known for bringing "the science of feeling at home" to hotels and guests is releasing a Bluetooth Alarm Clock Radio with Speakerphone for iPhone, iPad and iPod. This Bluetooth -enabled unit puts guests' tunes in hotel rooms via the iHome digital iPhone/iPad/iPod alarm clock radio. Guest can listen to music via this device and answer the calls as long as guest's cell phone is Bluetooth-capable. This unit in hands-free convenience and communication, enabling guests to relax in their room, enjoy a room service meal, get dressed, work on a presentation, or pack for departure all while talking on the speakerphone." Recent research shows that there is a large number of American like to use the wireless telephone, and the number is increasing. This may means guest of a hotel may prefer use their own phone rather than the hotel's land line phone. So the company makes effort to developing in-room electronics and entertainment solutions to complement guest's experience. 
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Have You Seen Their eMenu's? - 1 views

kickstart1.hubpages.com/...Have-You-Seen-There-Menus pos e-menu technology restaurant
shared by Panpan Xie on 19 Feb 13 - No Cached
  • Customers are also able to order directly from the digital menu, reducing waiters to little more than human FAQs. These tables
  • Let’s look at the top five reasons why the next menu you see for your favorite restaurant could be an iPad.
  • Panpan Xie on 19 Feb 13
     
    Many restaurants have taken step to use improved POS software. A London restaurant use interactive touch tables with digital tablecloth and e-menus. This device has a lot of functions. Customers can order the food by themselves instead of waiting for the waiters. During the time of waiting for food, customers are allowed to see the food preparation. After finish the food, customers are also separate the check by themselves. Besides, ipads are also a popular pos system to attract customers. They have the similar function with digital table cloth. The author thinks that in the next five years, this e-menu trend will grow rapidly. And the author listed five reasons. First, customers can entice by interactive suggestions and well designed screen. Second, this system is easily to share with friends. Third, restaurants can sell more wine and beer because ipads' suggestions. Fourth, customers are more likely to order food in a well presented recipe. Fifth, entertainment function will give guests impressive experience.

Square Announces POS Hardware Package - 0 views

started by Adam Herrmann on 23 Feb 13 no follow-up yet
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INNCOM's In-Room Controls Now on Intelity's ICE Touch for iPad | Green Lodging News - 0 views

www.greenlodgingnews.com/ols-now-on-intelitys-ice-touch
shared by acarter001 on 19 Jan 17 - No Cached
  • By adding INNCOM’s Integrated Room Automation Systems (IRAS) to Intelity ICE (Interactive Customer Experience) Touch on iPads, guests can now control room temperature, lighting, drapes and alarm clock directly from their iPad tablet computers—even when they are not in their rooms. INNCOM is an industry leader in advanced guestroom automation systems for hotels and resorts. IRAS is INNCOM’s customizable multi-purpose platform for in-room guest controls. Intelity is the hospitality software developer of ICE, the award-winning integrated, customizable, branded interface that enables hotel guests to request all services instantly via in-room tablet, TV, laptop or mobile device. “By placing the INNCOM IRAS on our ICE guest interface, Intelity is giving travelers real-time fingertip control over their hotel experience,” said David Adelson, Intelity founder, president and CEO. “Once a guest has registered with the hotel, downloaded its app and received password authentication, they can begin interacting with the property via ICE from virtually anywhere.”
  • acarter001 on 19 Jan 17
     
    This is article speaks to room automation in guest rooms as a means to make hotels more green. Through the INNCOM system, hotels are able to customize the guest's stays by allowing them to adjust the lights and temperature. It also allows hotels to reduce cost as they are able to turn off HVAC units and turn on automatic lights. By allowing hotels to do this, they can save money on their utilities. With the INNCOM system, hotels also can upload their room collateral which reduces the cost of print for the hotels.
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Morgans Hotel Group Launches Intelity's ICE, a Digital Extension of - 3 views

www.hospitality-industry.com/...tys_ice_a_digital_extension_of hotel ICE software
shared by Xue Yan on 31 Aug 12 - No Cached
  • NEW YORK, July 20 - Morgans Hotel Group Co. (NASDAQ:MHGC) (“MHG”), the original boutique hotel company, announces its plans to launch a new virtual concierge program, a digital supplement to its renowned “GEM” (guest engagement manager) services. This initiative utilizes Intelity’s ICE (Interactive Customer Experience), via iPads, which will be available in all guest rooms at Royalton.
  • This innovative hospitality development will offer guests the opportunity to interactively explore the hotels many amenities, browse and order in-room dining options, communicate with the concierge for tickets to events, or arrange a car service; all on brand new Apple iPads.  Guests will even be able to personally manage their requests using the new ICE Touch program in-room technology. From the convenience of their room, guests will have direct communication with hotel management allowing them a novelty experience and further establishing a seamless stay at Royalton
  • In addition to serving as a resource for guests, this new platform also offers advanced communication tools for hotel staff, including real time messaging, notes from the General Manager, messages regarding programmed events, and information on specialty cocktails and featured menu items from the restaurants’ Chef. Hotel employees will even be able to program specific video or on-screen messaging for in-house groups. Royalton, already renowned for their staff and service, expects this program to enhance guest communication while heightening operational efficiencies.
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  • “This is an opportunity for Morgans Hotel Group to provide a unique and engaging guest experience, while staying on the cutting edge of technology.”
  • Xue Yan on 31 Aug 12
     
    The Intelity's ICE is a new virtual concierge program, as a digital supplement to its renowned "GEM" (guest engagement manager) service, which is established in Mogans hotel in New York. By launching the Intelity's ICE, nearly all guests' requirements can be accomplished quickly, for guests can explore the amenities in the hotels, search for events in the city, buy tickets and communicate with the hotel working staff through an ipad in each room. Not only that, but the hotel managers also find it a great program to communicate with the working staff. To the hotel managers, they think that the program can enhance customer service and increase communication opportunities as well as heightening operational efficiencies
  • Michael Anthony on 31 Aug 12
     
    I found the mobile app to be most interesting because my article disscussed that as well. I feel that the mobil app will certainily create a unique experience for the visting guest. By going digital there are many benefits to not only the guests but the environment as well. There will be longer be a need for plastic room keys, or large amounts of paper. Hotels will be able to save expenses and man power by providing systems like the new virtual concierge program. In particular, you won't need to hire so many people to book reservations over the telephone. Everything can be done through the Ipad which most people have now a days anyway. However, I would feel better if there was trouble shooter around should the guest not be able to comprehend the technologic system.
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Hotel Technology in Guest Rooms - 0 views

www.hotelnewsnow.com/...The-guestroom-of-the-future
shared by Mariana Sales de Jesus on 01 Sep 12 - No Cached
  • From this little bedside device, Wolfe was able to control nearly every part of the room: TV, alarm clock, blinds, room temperature, etc. This type of technology is already in use in a number of hotel rooms throughout the world, and with good reason—it’s a fantastic innovation that integrates every aspect of the guestroom. (Guestroom 20X also featured an iPad that had much of the same functionality.)
  • Mariana Sales de Jesus on 01 Sep 12
     
    The article attached to this link is from HotelNews.com and refers to "The Guestroom of the Future" reported in a trade show in 2010. The author reports ten trends that should be seen in hotel rooms within the next few years. One of the ten trends is the ability to use a mobile device such as an ipad to control the amenities in the room utilizing a software that will connect the room technology to the touchscreen device. By using the ipad, the guest is able to control the room temperature, open and close drapes, set privacy sign light on or off, turn on request for housekeeping service, alarm, wake up call, room service order, view room folio, access concierge services and etc. The advantage of this device is that it concentrates all technology in just one device depending on the capability of the software. I believe more hotels will adhere to this type of software as soon as it is proven to be reliable and accpeted by guests. Reliability is also related to the dependancy of the internet connection for the functionality of this software. I consider one of the concerns to be how would these amenities be delivered or operated in case of failure of internet service or power outage.
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MVI Launches Industry-first Mobile Device Management Solution for Hospitality :: Hotel ... - 2 views

www.hotelnewsresource.com/_Solution_for_Hospitality.html
shared by Nicole Dudley on 08 Sep 12 - No Cached
  • “Our aim was to take full advantage of today’s travelers’ increasing affinity with mobile devices, so implementing a device management system to cater to our specific requirements was of paramount importance,” said Sylvia Chung, General Manager of the L’Hotel élan. “With MVI’s MDM Solution we can ensure the security and manageability of the devices as well as guests’ privacy while using them without compromising flexibility and usability.”  
  • MVI has launched an industry-first Mobile Device Management (MDM) solution that provides effective management of smart mobile devices to support interactive, live and on-demand video services in hotels.
  • Nicole Dudley on 08 Sep 12
     
    This article introduces the hospitality industry's first Mobile Management device solution. MVI, an Asia-focused hotel technology provider, partnered with IBM to develop the new enterprise class MDM solution. The MDM solution provides effective management of smart mobile devices to support interactive, live and on-demand video services in hotels. The usage of this new device was recently incorporated at the L'Hotel`elan in Hong Kong. An iPad is provided for guest use in all the hotel's rooms, and it serves as an entertainment device, offering eGuest services such as TV channels and interactive guest services including in-room dining. The MDM solution is fully integrated with hotel PMS and POS systems, which allows the device to become a part of a hotel's overall management ecosystem. This device not only provides the features of an entertainment device for guests, but it also offers hotels unique management features. A few of the features include customized workflow to streamline the installation of hotels' managed apps on mobile device, comprehensive push-based notification management, availability for all Apple mobile devices, and effective protection of guests' own data and personal information for apps that required login. I recently went on a site visit at Turnberry Isles Resort with one of my classes. While on the tour, the lady conducting the tour mentioned that with the rate technology is advancing in the near future many of the hotel procedures will be completed via iPad (such as checking in and out of the hotel). After reading this article, it seems as if the near future has already arrived!!!
  • Gaby Belardo on 10 Sep 12
     
    I really liked this article. Personally, I do not have a good experience dealing with people at the front desk. Many people do not want to deal with employees and would find this method a lot easier and stress free. Now you can check in and out from both your TV in your room and also the iPad device. Great article Nicole!
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Integrating Tablets and POS Software For Retail - 0 views

pointofsale.com/...d-pos-software-for-retail.html tablets pos retail mobile
shared by Emily Bova on 23 Feb 12 - No Cached
  • Good Technology's quarterly data report from July, 2011, shows that the iPad made up 27 percent of all workplace device activations during the quarter, second only to the iPhone
  • a national survey by RIS (Retail Info Systems) News reports that 28 percent of retailers are currently testing tablets in their stores, while 31 percent plan to try them out this year.
  • Emily Bova on 23 Feb 12
     
    More and more retail stores are converting to iPad tablets as their POS software. Some stores are using them only for customer internet searches and product display capabilities but many are starting to use them for bigger tasks such as checking inventory and entering product orders. This takes away the need to run back and forth between the stock room and sales floor with pen and paper. As a result, customer service is increased because sales floor presence is greater. Some benefits of order management using the tablets as their POS software are increased employee productivity, reduced out-of-stocks, and more payment flexibility. Now you can use tablets as payment devices with credit cards.  DecisionPoint Systems, a leading provider of mobile and wireless systems for retailers, is now offering an application to help retailers personalize their customers' shopping experience. Aruba Networks has recently presented a new tablet-based software that allows customers to check out from anywhere in the store. Having worked in the retail industry for many years, I think this technology for back-office purposes is very useful. One of my employers had started using tablet technology during my time there and I can attest that it does increase employee productivity. It makes doing inventories, size checks, and ordering management so much easier and faster. Employees are able to stay on the sales floor longer which is especially beneficial in the case of being short-staffed or during shift changes. However, I am a bit skeptical about using these tablets as a form of check out from anywhere in the store. Unless the store has security measures in place for this, it does not seem very theft resistant. Especially in a clothing retailer in which sensors need to be removed. The cashier would have to be carrying around a sensor remover at the time of check-out to make this system really time-saving. 
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Beautiful Brands International Rolls Out Revel Systems' Revolutionary Mobile Point-of-S... - 0 views

www.virtual-strategy.com/...olutionary-mobile-point-sale-s cloud computing pos mobile
shared by David Glas on 23 Feb 12 - No Cached
  • maker of the revolutionary mobile point-of-sale system that operates on the Apple iPad or iPhone optimized for restaurant and retail establishments
  • Revel Systems the premier point-of-sale brand for restaurant and retail stores with multiple franchised locations
  • Revel Systems’ POS system offers both the power of cloud-based software and the security of a local iPad application
  • ...1 more annotation...
  • potential for a faster adoption rate
  • Marla Baldomero on 23 Feb 12
     
    This article reveals that Revel Systems is expanding its point-of-sale products with Beautiful Brand International. Revel Systems is well-known for creating the mobile point-of-sale system for Apple used by numerous restaurants and retails. Other popular restaurants currently partnered with Revel Systems are Camille's Sidewalk Café, Dixie Cream, FreshBerry Frozen Yogurt Cafe and Rex's Chicken. This POS system provides a quicker checkout option for customers and offers hotel/restaurant managers the option of powering the software using the cloud or an iPad application. This provides the company a cost efficient, easy to use program that has the ability to customize payroll, track inventory, email receipts and allow customers to make orders online. Most managers who invest in this program make it a requirement for all their companies to utilize in order to provide a systematic approach to maintaining their database and ensuring all locations are managed the same. This is such a popular and competitive tool that Revel is already making $80 million since its origin in August 2010. A major advantage of this system is that it provides the ease of accessing documents with its reliance on servers hosted in the cloud. These systems are quickly being adopted by restaurants mainly because customers are impressed with the style, speed and reliability. Revel Systems forces busineses to upgrade their POS systems in order to meet security standards. This will result in a $34 billion POS market by the end of 2012. Companies selling these systems make businesses believe they need POS systems in order to run their business efficiently. They explain that with servers hosted in the cloud, management is enabe to see data in real time from any location.
  • David Glas on 26 Feb 12
     
    The article talk about a POS company that has developed a complete system for retail or restaurant stores that runs on the IPAD and the Cloud. It lowers the entry barrier by more than 75% compared to a regular MICROS POS system, they do this by not having a in house server and using standard hardware.  One of the advantages of using this system is that you can monitor your sales real time on any location that might be using the system.
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How mobile tech is changing the retail experience | SmartPlanet - 0 views

www.smartplanet.com/...6023
shared by Yekaterina Ponomareva on 24 Feb 12 - No Cached
  • How mobile tech is changing the retail experience
  • coffee shop in my neighborhood that handles all its customer transactions on an iPad,
  • mazon came out with an application that allows y
  • ...4 more annotations...
  • ou to get product information either by typing in a search, scanning a barcode, taking a picture of a product or speaking the name of the product.
  • You can scan a particular product and get recipes with the product. Or you can type a couple products and find recipes that use those products.
  • Whole Foods:
  • Speaking of Facebook: Social point-of-sale is another opt-in thing. So they check out, and the POS system can post to Facebook, Twitter and Foursquare what you bought. You go in and buy some jeans, and it could say, “Melanie Kaplan just shopped at X mall,”
  • Yekaterina Ponomareva on 24 Feb 12
     
    This is a great article about relatively new point-of-sales systems, that are implemented in a number of places worldwide. Have you ever experienced your card being swiped on iPad of a server when you ordered a coffee? No? And how about your iPhone to become a POS? You walk in a mall, scanning stuff, getting your groceries and the devise is offering you recipes with the food you're getting. The other trend is social POS. It post automatically on a facebook whatever you got in a mall in order for you to remember your shopping history in case you lose the track of your purchases.
  • Xin Jing on 24 Feb 12
     
    It is amazing that all the customer transactions can be done through Ipad or Iphone. This technology create new shopping experience and may attract more young customers.
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Event Planning - Technology Solutions - 1 views

www.successfulmeetings.com/...nt-Planners-Can-t-Live-Without technology event planning
shared by gaby bestulich on 01 Mar 12 - No Cached
YUNTING CHEN liked it
  • Marcia Brown-Kelly on 01 Mar 12
     
    The article highlighted the five top technologies that are quite effective and beneficial for events: 1. Smart phones: Smart phones have the ability to look up suppliers when on the move, for example the ability to respond to emails as well as monitor and respond to the social media. Another benefit is the ability for to do list and scheduled to be created. This is very critical in the time management of events. 2. Saas Cloud Application (software as a service): The advantage is to have access form any web enabled device. This will reduce printing cost and provide the ability to customize reports. Meeting Planners can use Saas to link event management system with customer relationship systems eg. Saleforce. This allows efficient data transfer to both speakers and attendees. 3. Virtual Events: Webiners like gotomeeting.com give participants the ability to attend meetings from multiple locations. This can be save time and money. The only drawback in the personal interaction however, for quick group meetings and presentations this can be quite convenient. 4. Social Media and Viral Marketing: One out of every three persons spend three or more hours on-line per day. The sharing of events though social media sites is highly beneficial for both planners and attendees. Smart planners get participants to market to people within their network. 5. Ipads and Tablets: No more big boxes of binders to ship home form a conference. This means huge saving for bit planners and attendees. Access for information can be controlled at registration point. Information is easily transferred to ones device
  • ...2 more comments...
  • liang qian on 13 Apr 12
     
    With more and more people adopting smartphones, ipads and tablets, event planners should look into purchasing a mobile event app for their attendees to use at their event. This not only reduces paper waste, it also reduces the high costs involved in printing event guides and brochures for the event. It is essentially a virtual event guide that's available in the palm of the attendee's hands.EventMobi actually offers an interactive mobile event app for conferences and tradeshows. They allow event planners to fully customize and manage their content at an affordable price
  • Ligia Elizondo on 14 Apr 12
     
    With this technology event planners can work more efficiently and provide great options for their clients. In addtion event palnners can cut expenses while taking advantage of technology and improve their communication within their suppliers and clients.
  • Melissa Krajewski on 14 Apr 12
     
    I agree every event planner I met at SOBEWFF was on their Ipad 24/7- you sort of feel out of the loop without one. However while observing the benefits of new technology, increased response rates and efficiency, there were still issues that required a phone call rather than an e-mail. In the planning stage this technology is all very helpful but the day of personal interaction is required. Also as far as CRM event planners are still very hands on in terms of making their presence known through face-to-face interactions. The industry still relies heavily on personal relationships.
  • gaby bestulich on 16 Apr 12
     
    This article talks about the 5 most important tools that an event planner needs to use. 1.Smart phones- this one is an easy one. We all know how important our smart phones are to us. Smart phones allow us to have so many different applications at our fingertips. 2.SaaS cloud applications-"software as a service" these applications have opened up a new way to view things in the event planning industry. These applications allow the planners to use their ipads and tablets to allow them to connect with other applications like salesforce, to deal with customers in an easy manner. 3.Virtual events-these events like "webinars and live feed "have become popular it gives viewers the sense of being at the event. Webinars are also very popular because it allows planners to get more people to "be" at the event for a lower cost. 4.Social Media- because sites like Facebook and Twitter have become so popular it makes sense that this would be important to events because people are often commenting of places they have been to. 5.ipads and Tablets-because they add a sense of simplicity and organization to the madness that is party planning
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Revel Goes Big With Full Stadium Deployment Of iPad Point-Of-Sale System At ASU | TechC... - 1 views

techcrunch.com/...ad-point-of-sale-system-at-asu stadium ipad system
shared by anonymous on 23 Sep 13 - No Cached
  • Also, the San Francisco-based company says its POS software is about 14 percent faster per transaction than a traditional POS, which means it can process a higher volume of customers more quickly.
  • Revel says it has designed its system to be ideally suited to these kinds of hurry-up periods, increasing the rate of customers served and therefore increasing customer satisfaction and overall sales.
  • anonymous on 23 Sep 13
     
    The company Revel has outfitted the Alabama State University stadium with and iPad-based point-of-sales system. This system is very functional because it does not require and internet connection and it has a faster processor to complete transactions versus the traditional systems. In the stadium setting it can help to move the line faster leading to happier customers who do not have to wait long in line.
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iPad, Tablet Point-of-Sale Systems Gain Popularity - 1 views

www.entrepreneur.com/...226874
shared by tkasischke on 13 Oct 13 - No Cached
  • An iPad looks modern and sleek, the device’s mobility gives a merchant greater flexibility in serving customers, and the cash-register software available for a tablet costs considerably less.
  • Jennifer Koren on 13 Oct 13
     
    In this article, mobile POS systems are discussed. Popularity of these devices such as iPad and other tablets are constantly growing. Point of sale computers can cost upwards of $20,000 which is a pretty penny for a restaurant. If restaurants were to switch to tablets and mobile POS systems, the cost wouldn't be the only benefit. With the iPads and tablets, owners and managers can track how many guests enter the restaurant on a daily basis. Inventory is kept up-to-date and is easily accessible for corporations. An interesting point made in the article is "In the same way that some customers continue to write checks in an age of online banking, some merchants will continue to use the older point-of-sale systems out of habit." The times are changing and technology is improving every day. The mobile POS systems allow for small businesses especially to use the money saved for something that can benefit the restaurant- perhaps new equipment for the kitchen. This article describes a program that PayPal recently began to offer. PayPal agreed " to waive transaction fees for the remainder of the year if a business replaces its cash register with an iPad operating PayPal's free mobile-payment technology." The top three tablet POS systems are Groupon, Square and NCR. Each of these have their pros and cons, but over all, they are significantly less expensive than the only bulky POS system.
  • tkasischke on 03 Jun 15
     
    Being a technology kid it is interesting to see how things use to be even just a few short years ago. The different 10 years can make in the POS systems restaurants use is a huge. As times continue to change, most restaurants will be going from POS terminals to POS tablets. Changing to tablets is much more cost effective especially for smaller businesses that need to save wherever possible. Just like when POS terminals came out, there are now a number of tablet POS systems to choose from. Big companies like Groupon and Square have POS systems created for different hospitality segments. Although there are some wonderful creations with the tablets, this form of technology is not made for every business. It gave an example of a company who opened with tablets but within a year forked over much more for the traditional POS system.
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17 Features An iPad Restaurant POS Can Offer You | Restaurant/Hospitality | POS News, I... - 0 views

pointofsale.com/...taurant-POS-Can-Offer-You.html
shared by msoma003 on 22 Feb 18 - No Cached
  • most of your guests don’t carry cash… and your servers might not even know how to balance a cash drawer at the end of the night
  • most of your guests don’t carry cash… and your servers might not even know how to balance a cash drawer at the end of the night
    • msoma003
      msoma003 on 22 Feb 18
       
      We are forced to change the way we operate
  • restaurant point of sale systems of the future will be replaced by iPads (or some other type of handheld device)
    • msoma003
      msoma003 on 22 Feb 18
       
      Makes sense, they are also more user friendly
  • ...12 more annotations...
  • The POS is the central nervous system of the restaurant. It captures your orders, routes them to the right places, secures payments and even delivers rich restaurant analytics.
    • msoma003
      msoma003 on 22 Feb 18
       
      It is the equivalent of a hotel PMS, you need it to operate and forecast
  • easily communicate with one another during and after the shift,
    • msoma003
      msoma003 on 22 Feb 18
       
      This is not something we typically think about
  • EMV compliance,
    • msoma003
      msoma003 on 22 Feb 18
       
      Crucial!
  • Offline Mode means that when the WiFi goes down, service doesn’t.
    • msoma003
      msoma003 on 22 Feb 18
       
      Amazing, people still need to get served even if there isn't any wifi
  • Let your guests sign on screen to expedite check-out.
    • msoma003
      msoma003 on 22 Feb 18
       
      Quicker turn around=more $$
  • An intuitive restaurant is smoother.
    • msoma003
      msoma003 on 22 Feb 18
       
      The more help the better
  • manage labor costs, scheduling, and productivity.
    • msoma003
      msoma003 on 22 Feb 18
       
      In the service industry productivity is hard to measure so this is important
  • More mobility
  • faster to train on and easier to use
  • Remote access to reporting, settings, and even menu information.
  • Live updates of restaurant performance
    • msoma003
      msoma003 on 22 Feb 18
       
      Great for owners or investors who are not on site
  • lower upfront costs,
  • msoma003 on 22 Feb 18
     
    This article described the benefits an iPad POS system can offer over a traditional POS system. There are some benefits that I thought were great and can prove to be useful. The remote reporting is great for owners so they can check in without having to actually be there. The system does update periodically throughout the night so when items are no longer available the system will update this will prevent a lot of confusion for both the sever and the guest. One of the best features is the offline mode that allows the system to work even when the wifi goes down, this will allow service to continue which is crucial for peak hours. The cost of iPad system can also be less because updates are automatic and there no need for additional equipment.
9More

Best POS Systems for Small Businesses 2018 - 0 views

www.businessnewsdaily.com/2955-best-pos-systems.html
shared by kimmumford on 26 Feb 17 - No Cached
  • our POS system is the lifeline of your operations. But choosing a POS system can quickly become overwhelming.
  • The best POS system is affordable and easy to use, and should also do more than just accept payments and process sales. It should come with additional time-saving features such as inventory management, staff management, marketing tools, customer data gathering, task automation and other capabilities that make it easier to run and grow your business.
  • The best POS systems for your business. / Credit: POS image via Shutterstock Y
  • ...4 more annotations...
  • hey include time-saving features that help you analyze your sales data and manage your inventory, staff and customers.
  • integrations for email marketing, loyalty programs, and other capabilities that make it easier to run and grow your business.
  • cloud-based systems
  • e asked small business owners which systems they use and what they like and dislike about them. We also read customer reviews to see what users with firsthand experience think about them.
  • mtorres619 on 26 Feb 17
     
    In the hospitality industry your Point of Sale System is the backbone of your operation, thus finding the best and most efficient POS for your business to succeed is key. The article discusses the best POS systems to fit your business, from traditional standard systems to the new trending Ipad systems. Your POS system should be affordable and efficient. In addition, it should do more than just take payments and process sales. It should come with marketing strategy tools, inventory/staff management, easy to function daily specials menus, and other special functions to help run your business. The vendor should have 24/7 availability to your needs and accommodate all the proper functions to assist the servers and bartenders. Some of the best POS systems are the following: * Vend - Has features that help run your business, boost sales, and save time. * Bindo - Best mobile POS system for Ipads. It is cloud based and offers an intuitive user interface. Easy mobile payments and 24/7 customer support. * Touchbistro - POS system that focuses on a restaurant's specific needs. Works with the Ipad and the Ipad mini, also has 24/7 customer support availability. * Shopkeep - cloud based for the Ipad, with easy to use tools for any retail store. No long term contracts or fees.
  • kimmumford on 05 Feb 18
     
    This article discusses some of the best POS systems for food service. Small business owners were asked for their choices and the pros and cons for the systems they discussed. The Business New Daily created a list of criteria to evaluate the POS systems and then ranked the top ones they chose for 2018. There are links and some costs provided in this article.
3More

Tablets Make it to Hotel Rooms - 5 views

www.hotelnewsnow.com/...-bring-amenities-into-tech-age
shared by Mikaela Vourtsis on 16 Jan 13 - No Cached
  • Mikaela Vourtsis on 16 Jan 13
     
    This article summaries how tablets have made it into hotel guest rooms. It begins by discussing how tablets are an exceptional idea and it describes how unique and remarkable a hotel can be. Not only is it admirable for hotels, but it is also very convenient and easy for a guest to use. This software by Intelity is very impressive, it basically lets guests control their hotel room as well as other things such as surfing through the internet. The article points out how some people may differ and think why can't a guest just pick up the phone if they need something? They explain that guests have gone beyond the point of using a phone. For instance, if they need a valet service all they have to do is pick up the tablet and let the staff know. A key factor that the article discusses is the fact that with this tablet and software system, the possibilities are endless. In addition, it eliminates the need of waiting around for answers and gives guests information about the hotel hours, services, etc. The article explains that not only is the tablet extremely efficient, but that it also cuts down spending costs of printing numerous information. In conclusion, I agree with this article about the numerous benefits a tablet can bring to a hotel. "The iPad is the hardware, but the software will never be outdated. It's always the most recent application available, and that's important in staying competitive."
  • Ashley Heath on 17 Jan 13
     
    This is awesome! Last summer I stayed at Bed and Breakfast in Nantucket MA where they had an IPAD for every room. When you logged on the Safari, there was a homepage that lead to all of the activities that you could possibly do or take part in on the island. It included movies, restaurants, boat schedules, sunset times etc. This was a small Bed and Breakfast so it would be next to impossible to steal these tablets. I would worry that people would steal them. Unless somehow you could make it so you can't remove them.
  • anonymous on 18 Jan 13
     
    I posted an article about how owner's of a restaurant used an Ipad as their menu! It is somewhat similar in the sense that both industries use this advance technology to be a main factor in their business. I am sure that you can find many applications in the Ipad to guide you to everything that you can find in the hotel you are staying. I think it is a great idea and it also cuts down spending costs of printing papers like you said!
10More

NoWait Helps Restaurants Master the Wait in Augusta - 0 views

www.prweb.com/...prweb10550087.htm NoWait technology restaurants turnover wait iPad smartphone
shared by Michelle Munne on 23 Mar 13 - No Cached
  • Home News Center Blog Login Create Account United States United Kingdom France China Front Page Arts Business Education Environment Government Industry Lifestyle Sports Tech OtherAutomotiveComputerEventsHealthHome and Family Legal / LawMediaMiscellaneousOpinion / EditorialPodcasting ScienceSociety Friday, March 22, 2013 RSS E-mail Newsletters Put PRWeb on your site NoWait Helps Restaurants Master the Wait in Augusta Mobile waitlist technology to replace outdated restaurant pagers and grease-pen wait list systems to manage massive crowds; NoWait to donate to Augusta Warrior Project
  • The company, NoWait, is working with Augusta Mayor Deke Copenhaver to equip the city’s restaurants with an army of iPads outfitted with NoWait’s seating management technology.
  • Because NoWait’s system is phone-based, customers can move freely between local establishments while they wait. That is revenue we wouldn’t normally receive...revenue that means jobs.”
  • ...6 more annotations...
  • In no-reservation restaurants, NoWait’s cloud-based, mobile seating service streamlines operations and optimizes turnover thanks to its ease of use, speed, and overall simplicity.
  • Smartphone holders also may view their place in line via a link inserted in the instant confirmation text.
  • Once the table is ready, the diner receives a text to return to the restaurant to be seated without delay.
  • The training and product are very easy to use,
  • According to Ware Sykes, NoWait’s New York City-based CEO, the company is now seating more than a million diners a month, with plans to roll out significant enhancements to its system over the next 60 days.
  • About NoWait NoWait is a mobile seating management service that enables restaurant owners and managers to get a view of the queue and optimize turnover, while diners have the freedom to “Wait Where You Want” until their table is ready for seating.
  • Michelle Munne on 23 Mar 13
     
    This article is about a company, NoWait, that is quickly expanding throughout the U.S. and Canada.  They provide technology in the form of software or apps on an iPad that helps busy restaurants to maximize table turnover and minimize wait times for guests.
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