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Using your POS system to boost productivity - 0 views

  • This article will cover a couple of ways your POS system can help boost productivity in your establishment and ultimately increase profits because, isn’t that always the goal
  • When experiencing peak traffic times in your restaurant, it is important to have the correct number of employees staffed
  • On the other hand, staff too many employees and you either end up paying people to stand around or with frustrated employees because of a decreased tip share
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  • Your POS system is a great tool for enabling confidence in choosing the exact number of employees needed for each shift. The sales data collected by your point of sale system is a great resource to discover trends for the peak times in your restaurant.
  • Employing a POS system to handle the management of inventory will help to eliminate waste, avoid shortages, and save time
  • The system will also keep real-time counts on new ingredients and supplies as they arrive at the restaurant and are used in each customer’s order.
  • restaurants to focus on productivity without having to spend too much time on the matter.
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    Restaurants are one of the most tedious and stressful businesses. Being diligent and focusing on attention to detail is very important. But with this comes being time oriented and managing every task at the upmost level. Sometimes, being a manager in the restaurant industry, you are pulled in many directions that human error is entered into many ways for money to be lost. Using POS systems assists in keeping track of any items not just ticketing systems from front of the house to the kitchen. Inventory can be kept track of with POS systems, to labor forecasting, to purchasing, etc. These functions assist taking a big part of human error out of the aspect to allow for more accurate documentation of revenue. This is also now freeing up time so the manager can focus on other items to assist in driving revenue.
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How to integrate your POS into your restaurant - 0 views

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    Point of Sale (POS) systems have significantly influenced the restaurant industry because of the focus on individualized experiences for customers which range from the customer service to the payment systems. Integration of the POS systems into the restaurant depends on the software provider and may involve many functionalities that depend on what the restaurant needs as in the case of Jimmy John's integration with Olo and Paytronix.
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6 Key Benefits of Restaurant Menu Digitization - Outsource2india - 0 views

  • There are many benefits to digitizing menus for restaurants.
  • Digital menus can be updated frequently in creative and fun ways.
  • relying on digital menus instead of print can reduce the cost incurred in printing takeout regularly.
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  • Digital menus can include high resolution photos of the food served.
  • Digital menus also increase accuracy in ordering.
  • Having a digitized menu can give a restaurant the competitive edge it requires to grow a business and build a loyal following.
  • They can include additional nutritional information, details on gluten free ordering, diabetic recommendations and markers, and other information that may not make it into a paper menu.
  • A digital menu can upsell or recommend paired dishes automatically, resulting in higher sales and better customer satisfaction.
  • easier to produce menus in multiple languages when they are digital,
  • make the menu accessible on all devices - from PCs to tablets and mobile phones,
  • Ways in Which Menu Digitization Can Benefit Restaurant
  • digitized menus can be updated quickly with ease, a majority of patrons can instantly view the updated menu and order latest food offerings, leading to an increase in business.
  • Visual Formatting
  • Increased Order Accuracy
  • Easier to Update
  • They can be updated to include new deals, combos, offers, or tweaks in pricing that could be delayed in print because of the cost or other factors
  • Provide Additional Information
  • Digital menus are not restricted by space or margins.
  • Upsell Menu Items Automatically
  • Multiple Languages
  • catering to a larger number of potential customers than if they were only printed in one language.
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    Since we spent time discussing both the positives and negatives of utilizing an electronic restaurant menu, this article primarily focuses on six positive things about utilizing electronic menus. One positive thing I did not even consider is that it allows for people that speak different languages to communicate what they want better since they would have a menu that is in their native language. It also makes updating the menus much easier on the restaurant owners because everything is online which makes adding and deleting items much easier overall.
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    This was light, I wonder why they never mentioned Chain Wide deployment as a key benefit? Imaging instantly changing all branch menus (adding/removing/editing) instantly across hundreds or thousands of stores...that is powerful.
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    A very straight forward article highlighting various benefits of the eMenu. Namely the: Visual Formatting (Pics easily added). Increased Order Accuracy. Easier to Update (edited in practically real time). Additional Information (ie. nutritional information etc. can be easily inserted as opposed to a traditional menu) Upsell Items Automatically (ie. recommend paired dishes automatically). Mutiple Languages ( save cost, while increasing the number of potential customers).
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The Complete Guide To Finding A POS System For Restaurants - 0 views

  • he good news when it comes to cost is that restaurant POS systems have increasingly moved into the cloud in recent years, adopting a monthly subscription-based pricing model.
  • By contrast, you can get started with one of the popular cloud-based POS systems for $1,500 or less.
  • The total cost of a restaurant POS system depends on a few main factors:
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  • you’ll need to keep the following costs in mind: license fees, monthly support fees, and the cost of any hardware bundles you may need to purchase. Below is a breakdown of the average costs.
  • Monthly support fees
  • Do your best to avoid long-term contracts and cancellation fees, as these can add to your overall cost and convenience
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    Restaurant POS systems have been increasingly moving towards cloud based POS. The total cost of a restaurant POS system is deciding if your it is better to have locally installed POS system or web-based POS system. When making contracts for POS systems its best to avoid long term contracts and cancellation fess
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Meet the Soaring Demand for Unattended POS in the Restaurant and Retail Verticals - Dat... - 0 views

  • One of the latest trends that have made it necessary for solutions providers businesses to adapt is the booming unattended POS trend. The global interactive kiosk market saw record growth in 2018, reaching $9.22 billion and a 17.6 percent growth rate — which exceeded the growth rate in 2017.
  • Last year, McDonald’s announced a plan to install self-service kiosks in 1,000 of its stores per quarter.  Taco Bell planned kiosk installations in more than 6,000 locations, and Subway included self-service kiosks in its “Fresh Forward” initiative to transform customer experiences.
  • Furthermore, 60 percent say they’d visit restaurants more often if they had self-service kiosks.
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  • Erba Collective, a Los Angeles cannabis dispensary, installed self-service kiosks that accepted cashless payments to reduce wait times and increase customer turnover.
  • It’s the right solution for today’s consumers: Consumers value their time, and waiting in line can destroy an otherwise great customer experience.
  • It’s the right solution for today’s businesses: Merchants are facing mounting challenges ranging from rising labor costs to new competition. Self-service kiosks can help businesses do more with the same staff, minimizing the labor required for order taking or checkout.
  • o provide unattended POS solutions, you will need to speak with your vendors or find new partners that offer the types of hardware you need. It’s also vital that you work with a payments partner with expertise in managing unattended POS transactions.
  • EMV chip technology will help prevent card fraud.
  • part of their omnichannel strategies
  • If your goal is to be a total solutions provider and meet all of your customers’ needs
  • one-stop shop.”
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    Unattended POS is growing global trend which industry leaders will soon have to adapt in their business place. Quick service restaurants are quickly adapting to this change as it reduces wait time and increase in customer return rate. Other key benefits for businesses are the decrease in labor costs & minimal errors when processing guests' request. Ideally, merchants must speak with vendors to customize the self-service kiosk and to ensure they are in compliance. In the end this will expand revenue and efficiency.
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    Unattended POS machines hit a global growth of $9.22 billion in 2018 from 2017, and is still climbing. The unattended POS machine has shown to be particular popular in the quick service restaurant sector. McDonald's has announced a plan to put 1,000 self-service kiosks in their stores per quarter. Taco bell and Subway have also announced they will be adding the kiosks in their stores as an initiative to offer a heightened customer experience. The machines have come with the benefits of reduced wait time and faster customer turnover. POS growth is attributed to aligning with today's consumers' expectations. Customers value their time and rising labor costs can be eased with the machine as it expedites transactions and covers tasks not relied on by human interaction.
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8 Types of Restaurant Fraud and How to Prevent Them - 0 views

  • 8 Types of Restaurant Fraud and How to Prevent Them
  • Types of External Fraud in Restaurants
  • What are chargebacks?
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  • How to stop chargeback fraud
  • How to stop break-ins and robberies
  • How to stop vendor fraud
  • Break-ins and Robberies
  • What is vendor fraud?
  • Types of Internal Fraud in Restaurants
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    This article gives us 8 ways in which we can prevent fraud. It includes charges backs,vendor fraud, time theft (for employees) etc..
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    This article was talking about 8 types of Restaurant Fraud and How to Prevent Them
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Reopened restaurants reveal dining's 'new normal': Masked waiters, e-menus and booth di... - 0 views

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    Heil and Carman (2020) begin by highlighting the current changes in the restaurant business, where social distancing, protective gear, and reduced capacity are the norm as a result of the coronavirus pandemic. The resulting effect is the limited interaction with customers, eliminating the warm, welcoming customer service nature of waiters and waitresses. The focus of the paper, in this case, is on Georgia, Alaska, and Tennessee, which allowed the reopening of restaurants and other eateries. Some of the provisions instituted include limiting the restaurant capacity to 25%, such as in the case of Alaska. Resultantly, with expected low revenues, only approximately 5% of restaurants in Alaska have opened. However, in Georgia and Tennessee, restaurant owners provide that they may not be able to implement safety guidelines among their employees, given the surprising nature of the reopening provisions. However, some businesses are prepared, instituting internal measures to couple the governmental regulations (Heil and Carman, 2020). However, those reopening are faced with logistic challenges, as issues such as storage space for extra furniture are required. Other costs, such as air scrubbers, which are expensive, may also be required in addition to the mandatory sanitizers, increasing the costs of operations. With regard to technological focuses by the restaurants, some have developed disposable menus, while others have generated QR codes for customers to get access to digital menus. On the other hand, restaurants have had to pay above minimum wages, as they seek to attract employees back to work despite the coronavirus pandemic. The creation of the Paycheck Protection Program (PPP) is highlighted as the underlying survival of businesses during the pandemic period. However, while the pandemic appears as having resulted in a need for high adaptability, Heil and Carman (2020) provide that "opening at limited capacity means (ability to operate) at full force once normalcy
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Ziosk sees future momentum after restaurant tech thrived before widespread COVID-19 shu... - 0 views

  • Ziosk’s restaurant products became increasingly popular after the coronavirus began to spread in Kirkland, Wash., said Baum, co-founder.
  • The Dallas company’s touchscreen technology enables remote ordering and other features, and that’s in demand when social-distancing suddenly becomes more important.
  • While the company hasn’t escaped the pressures of the coronavirus, it’s been able to make its case about the future in the restaurant industry and how social-distancing will make its products in-demand over the longer-term. That’s continued to stir interest in the sector and beyond.
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  • Even before the pandemic, Ziosk, while not a consumer brand-name, has attracted big-time customers. On its website, it lists such partners as Olive Garden and Yardhouse. The company provides devices that let customers pay at the table, get access to digital games and see restaurant promotions, along with other services.
  • And now, restaurants are beginning to open again, even if under limitations in some parts of the country.
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    The Ziosk products were popular before COVID19 but have now increased in popular after the spread of the virus. It allows for social distancing by ordering through the Ziosk that sits at tables in restaurants like Olive Garden, helping to minimize contact between the guest and the server.
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Coronavirus cybercrime can attack your restaurant system, too | National Restaurant Ass... - 0 views

  • Protecting your business from a data breach is a constant struggle, and it’s even more important during a disaster.
  • Eliot, director of education and strategic initiatives for the NCSA, says cyber incidents and attacks, such as coronavirus-themed email phishing scams, increased as much as 300% to 350% in the first quarter of 2020 and adds that cyber scammers are now trying to target restaurant companies in particular.
  • Cybercriminals have mostly directed malicious emails at telework employees or people donating time and money to those impacted by coronavirus. “We're seeing a huge increase of cyber-related scams promoting coronavirus information or relief efforts. “It’s a big issue.”
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  • The PCI Security Standards Council claims that since March, malicious virus-related reports are up 475%. The reason for the uptick is that cybercriminals are trying to take advantage of rapid changes to the payment-card data environment. In addition, 41% of small businesses have said they’ve suffered breaches costing more than $50,000 to fix.
  • Contactless payment is one of the big changes within the payment data environment. Several restaurant companies – from chains to independents – are offering it because it reduces customers' physical interaction with the restaurant's POS system. As part of this move, some businesses have eliminated credit-card PIN numbers.
  • Eliot says malicious email is usually the easiest way for cybercriminals to access your networks. The emails typically show up as urgent requests for sensitive information, often pretending to be from the Small Business Administration or the Centers for Disease Control and Prevention. When the intended victim types in his or her credentials and clicks on a specific link or downloads an attachment, criminals are in.
  • Anyone looking for easy-to-implement security tips can try these six to start. Reduce areas where payment-card data is stored. The best way to protect against a data breach is to avoid storing any card information at all. With many small operators offering curbside pickup and accepting payment over the phone instead of through face-to-face transactions, it’s important they train employees not to write down payment card details. Instead, have them enter numbers directly into a secure terminal. Use strong passwords. Using weak and default passwords is one of the leading causes of payment data breaches among businesses. Effective passwords must be strong and updated regularly. The most recent guidance is: the longer, the better. Think of it almost as a “passphrase” rather than a password. Use it in the form of a sentence, but mix in different characters within the phrase. It’s much harder to break a long passphrase than it is a short, complex password. Weak and vendor default passwords often result in small business data breaches. Also, don’t repeat your passwords. Update your software often. Criminals look for outdated software to exploit flaws in unpatched systems. Timely installations of security patches are crucial to minimizing the risk of a breach. Whenever updates are available, use them. They will improve performance and close out some of the vulnerabilities cybercriminals are searching for. Enable two-factor authentication. It's so important for restaurateurs, especially where their POS systems or any of their sensitive databases are concerned, to have two-factor or multi-factor authentication enabled. If an instance where credentials are stolen occurs, there will be a second layer of verification the operator can rely on to potentially reduce the chances that information will be breached. Segment your networks. If you are going to store payment data, make sure your POS system has its own separate, secure network. Do not store sensitive documents on public cloud services such as Google Docs or DropBox. If you’re going to store sensitive documents, house them in an encrypted, locked down location.   Be hyper-vigilant. Criminals are going to try to take advantage of this pandemic situation as much as possible. You can protect yourself by not giving out sensitive information, especially within unsolicited emails. Don’t click on links you’re not expecting and do everything in your power to protect all sensitive information.
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    This article is about data breaching and cyber crime in the restaurant business. The article specifically talks about the increase in cyber crime during a crisis, and in this case, a pandemic. It talks about contactless payment as a great form of protection for restaurants as well as customers. At the end of the article, it lists six easy to implement security tips.
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6 Restaurant Online Proximity Marketing Ideas | Coach David Lee - 0 views

  • It empowers restaurants to advertise and market to people in specific locations and create digital messages that speak to and attract specific audiences
  • highly targeted online digital marketing strategy
  • promote these items for a limited tim
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  • Target a specific day or time
  • create a landing page
  • brand
  • Involving the community builds long-term brand.
  • partner with another downtown restaurant for a combo deal
  • Refer customers to each other and partner with complementary businesses.
  • Think about how you want your first-time customers to FEEL
  • loyalty or rewards program, or maybe an exclusive member club
  • exclusive deals, discounts or events for members
  • Speak to a specific target audience and make them feel special
  • target the specific location
  • advertise to any location you choose.
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    There are many ways to utilize proximity marketing for restaurants. You can reach potential customers letting them know about special promotions that they might only know about since they are near the restaurant. Targeting the local community is a great way to get them into your restaurant and make them feel special so they return. Another great idea is to partner with another complimentary establishment to yours and both places benefit. Loyalty programs are a great way to get repeat customers and proximity marketing can target them. Targeting an exact location is another great way to use proximity marketing...let customers know you are coming to them.
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`Benefits of Digital Menus for the Restaurant Industry - Cardinal News - 0 views

  • Having digital menus in your restaurant can improve your sales. Electronic menus make it easier to promote certain items, test specials, and share limited-time offers.
  • Easy Customization When you have several menus for different parts of the day you risk customers demanding dishes from time-sensitive parts of the menu
  • Environmentally Friendly Using a digital menu can help your restaurant become more environmentally friendly and cost effective.
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  • Health/Safety Since almost everyone has a smartphone, you can also consider developing an online menu that is designed to enhance the experience while diners are seated or waiting at the restaurant. This would be an enhanced menu compared to an online menu that is used for carryout or delivery menus. The menu is accessed on diner’s very own phones, which promotes health concerns about handling menus that other people have just handled — digital or traditional.
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    This article lists the benefits of restaurants having eMenus at their establishments and why they may want to consider the benefits: improved sales, easy customization, environmentally friendly, and health safety concerns for patrons. Even though this article may have been a short read, it is very informative. It touches on all the aspects of how eMenus is more beneficial in more ways than one.
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Why restaurant data analytics are a necessary tool for success | Nation's Restaurant News - 0 views

  • Recent trends such as diverse sales channels
  • create a multi-layered restaurant operating environment, turning data analytics into a necessity rather than an option.
  • A central repository refers to
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  • the harmonization of records that creates a platform for activities, records, and transactions to be easily accessed, shared, and analyzed.
  • Information from data analytics should be simple, relevant, and accommodative to operations. Easily understandable metrics, such as weight-based food waste
  • represents simplicity.
  • Management should foster culture on “let’s look at the data first” instead of solving issues based on anecdotes and hypothetical terms.
  • Similar to an organized kitchen with streamlined production, restaurant management should take the same approach with data analytics. Organized data enables organizations to get a finger on the pulse of their business.
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    Restaurants have long focused on improving kitchen efficiencies, but they now need to also focus on data efficiencies. Analyzing sales and labor reports on a daily basis rather than weekly allows managers to make more timely decisions that impact revenue and profit. Data should also be presented in simple, meaningful terms which benefit managers and line staff. Owners and GMs need to foster a "data first" culture when seeking to improve efficiency, service, and value.
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SAAS Restaurant Accounting Software, Restaurant Accounting Software - 0 views

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    It's time to move off QuickBooks to restaurant accounting software. Restaurant365 is designed specifically for the restaurant business. Provide more accurate financials with half the effort in half the time.
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    Automated Weekly Prime Cost Reports Available To Store Managers Generating a weekly prime cost report per store is time consuming and often inaccurate when attempted with other ERP solutions. This is the magnificence of Restaurant365 Accounting: at the end of each week, the full weekly prime cost report is automatically generated and made available to all appropriate members of your team.
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Rezbook Review: New Opentable Competitor | Gourmet Marketing - 0 views

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    The most famous restaurant reservation software -- Opentable, now has a competitor. Rezbook is the cornerstone of Urbanspoon's online reservation system, from which all the parts come together.The already spectacular iPad, with its wireless internet capability, is the main platform that a restaurant manages reservations from Urbanspoon with. While the software techonology in hotel industry developping very fast , in restaurant industry, the upgrade seems to be quite slow. Opentable covers1/3 restaurant reservation business in United States, but 15000 restaurants believed that they have no more choice. Even though OpenTable pulls the strings in online reservation,Urbanspoon, a relative light weight in online reservation, has created a system both refreshing innovative and beautifully simple. Rezbook maintains efficiency and ease of use while maintaining all the requisite features. It's a step forward. To make an analogy: Urbanspoon especially RezBook, the anchor of their reservation system, takes Apple's ethos of simplicity, functionality and style that have catapulted iPhone, iPad, and iMac to being the industry standard. Not coincidentally, Rezbook works off the iPad. This new system smells the trend of Apple products being used everywhere. The perfect combination will sure attract more attention. At the same time, Rezbook's join will sure help to improve the development of restaurant software.
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QR Codes: Best New Marketing Technology! | Restaurant Promotions | Restaurant Promotions - 0 views

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    With the widespread of smartphone,  QR standing for Quick Response becomes a more and more popular emarketing tool. There are several characteristics making these code different from other barcode: Take customers to a website for more information Play a video Deliver a special, personalized message or offer Present a sign-up form for a loyalty club The restaurant owners can make use of this QR code to communicate with their customers and keep them coming back.
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How to Tame your Energy Costs - 0 views

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    The following article discusses the need for restaurants to look into energy-saving possibilities to maximize profits. It's been noted that restaurants use five to seven times more energy than office buildings or retail establishments. It's even higher for quick-service, which can be up to ten times greater. The goal of a restaurant owner should be to make simple changes that help reduce the use of equipment. Some of the ways they can do this is by replacing incandescent bulbs, clean refrigeration condenser coils, and checking their water heater. The most important thing to remember is to measure their progress. I think this article is crucial to a restaurant owner. With usually tight budgets, restaurants need to find ways to cut costs by any means. Since energy is not a fixed cost, there is opportunity there to save money. Following the steps provided in this article is a start, but I'm sure there are other ways specific to each restaurant. I think that by preserving energy, owners will not only see changes in their bottom line, but use less of our natural resources.
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Facebook and Cloud Computing for Restaurant POS | Restaurant/Hospitality POS - 0 views

  • Facebook can act as a powerful sales and marketing tool
  • . Not only does it enable a company to remain top of mind, but it facilitates word of mouth marketing.
  •  This infrastructure allows business owners to access their sales and inventory data in real-time from anywhere in the world by logging into their secure SalesVu.com database
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  • database .  The
  • The website is flexible, restaurant owners since can even change prices remotely using the SalesVu Point-of-Sale management interface
  •  This model significantly decreases the risk of data-loss in the case of disasters.
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    POS go online nowadays. There are two online POS, one is through Facebook, and the other one is cloud-POS. When utilize properly, Facebook can act as a powerful sales and marketing tool because it enables word of mouth marketing. Cloud POS have many advantages: first, it is accessible from anywhere at any time. Second, it is cost saving. Third, it decreases the risk of losing data in the case of disaster. Cloud POS is the trend of implicating new technology in the hospitality industry, and it is accepted by more and more hotels and restaurants.
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5 Profit Boosters Hidden in your Restaurant Point-of-Sale System | RestaurantNews.com - 0 views

  • Your POS software may have a customer database, that lets you find customers who haven’t visited recently or who love your Chicken Parmesan.  Your POS software may even have a built-in loyalty program, that encourages customers to identify themselves and lets you reward customers for purchases.
  • It may tie in to a marketing automation system, that helps you keep in touch with customers via e-mail, text message and social media.
  • Just pick 5 to start, set them up in your point-of-sale software, and count them on a weekly basis.  You’ll learn valuable information about your operation, and send an important signal that you are paying attention to food costs
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  • On-the-spot reports, graphs and alerts will let you know if your labor costs are meeting your goals.
  • Take some time on a quarterly basis to review your menu performance reports, update your food cost comparisons, and evaluate your couponing. Use the information your POS system has been gathering to help make informed decisions to improve your bottom line!
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    POS is quite widely used in the field, at least in some restaurant chains. But this article points it out that although many restaurants are using POS, they still underestimate how useful this system can be. So this article introduces five features that POS can have if managers integrate these into POS. All of these features introduced in this article can be summarized into one word, that is tracking!POS can help to keep a track customer information and their preference to build a customer loyalty; POS can track inventory without counting every item in storage; POS can track employee's working hours and give managers alarm; POS can even track the menu information to help managers to make judgements if the menu item are profitable.  It is an investment to have a POS and it is also a waste of using only part of POS features. 
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Training for Restaurant Accounting Software - 0 views

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    Training for restaurant accounting software is helpful for restaurant accounting work. As you purchasing an accounting software, the training program may be included in the software, or may need additional price out of the software package. The training of software normally is in form of CDs, online based instruction, face-to-face training, and phone support. Training for restaurant accounting software means making a decision on the restaurant program which works best. So free demonstration of software products normally are available to use in short time. It is important for restaurant managers and owners.
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Three Must Have Elements: Restaurant Accounting Software | The ClockWork Accounting School - 0 views

  • There are three elements that an owner should and must always take into mind when starting a restaurant and these are food, people, and systems.
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    The article attached makes reference to the importance of having an accounting system to sucessfully run a restaurant. The author mentions that there are three important key factors. The first one is obviously the quality and presentation of food which will be the revenue generating asset. The second will be the people who will be working at the restaurant. The people will ensure customers are satisfied and return time and time again. Some accounting systems have the capibility to control payroll allowing managers to print reports and better control hours. The third point is the importance of having an accounting system. Many managers rely on the accounting system to collect information and reports about the business including hisory. Several accounting records will be done automatically. Many systems will allow to control inventory as well. Hopefully, more managers in the industry will understand the importance of analyzing this type of data.
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