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Virtua Hospitality launched UgoVirtual, an online platform which allows event organizer to Virtualize many events. Registered attendees can access events via several devices and participate in many activities. As mentioned by Mike Blake, Virtual events is said to be the future of the industry.

This article gives us an overview and shows you how solutions such as AR (augmented reality) and VR (virtual reality) will reshape the hotel industry and help you better attract your guests. The article mainly describes how AR and VR improve the guest experience from 7 dimensions, includingvirtual Booking Processes, virtual Hotel Tours,Interactive Hotel Rooms, virtual Travel Experiences,Beacon Technology, Gamification, Convenient Translation Capabilities.

The article discusses different aspects of how can augmented and virtual reality add value to the tourism and hospitality industry? it summarized into seven different aspects, virtual Booking Processes, virtual Hotel Tours, Interactive Hotel Rooms, virtual Travel Experiences, Beacon Technology, Gamification & Convenient Translation Capabilities.

This article focuses on six trends that are redefining the hospitality industry. These trends are; gamification of travel planning, virtual reality tours, going contactless, chatbot as digital concierge, IoT for room control, and location-based services. Companies must evolve in the world of technology in order to meet customer demands. In effect of the Covid-19 pandemic, travelers now prefer self-service such as contactless check in. The incorporation of this technology, minimizes huma error and maximizes efficiency. Gamification of travel planning: By using game like templates in their websites, travel companies are able to capitalize on human motivation. When customers able to get rewards, brand awareness, customer loyalty, and revenue are improved. virtual Reality Tours: virtual reality tours help travelers to enjoy their future destination before they arrive. They also help with brand experience as they create mental imagery and presence. Going Contactless: Contactless check in, mobile keys, and digital payments all increased by 66 percent due to the pandemic. This however, is here to stay as this decreases staff dependency. Chatbot as a Digital Concierge: Chatbot is a simple way to meet guest demands 24/7. With FAQ, guests can get an answer to their question in a matter of seconds at any time of the day without needing to leave their room. IoT for Room Control and Customization: IoT allows guests to have a home away from home by personalizing their rooms by changing the color of the lights, temperature, etc. Location-Based Services: With location based services, travelers are able to find activities and amenities wherever they are staying. This can offer more intuitive local recommendations without needing staff assistance.

Hello Alejandra. I really enjoyed reading this article, thank you for sharing! Although I am a germaphobe, and number three (Going contactless) appealed to me on a certain level, the points that stood out to me the most were; number two (Virtual reality tours) and number four (Chatbot as a digital concierge). I am one of the individuals who check reviews of places before I make a reservation but taking the Virtual reality tour would give me more assurance of the property because individuals have different expectations and standards so what may be appropriate for them, may not be for me. The Chatbot as a digital concierge is quite convenient for both guests and hotels, hence it will ensure a more comfortable and relaxing stay.

This is one step closer to creating a virtual experience for hotel guests entirely. This article is about a completely automatic system that delivers guests their room service needs quickly and virtually. This machine is called "Butler" and is considered to be a virtual room service that has changing menus for food and saves much time for people that would be doing that now. They, later on, plan on having the system be able to deliver drinks and much more. According to recent surveys taken by the hotel, these services has had much positive feedback.

This article spotlights this new virtual concierge system that is used in the hotel sector. The Petit Denit virtual concierge service is located in the hotel reception and was initially an application used for the home and now was adapted to the hotel sector for the first time in Barcelona. The Petit Denit "allows the hotel reception to create a small tourist guide tailored to each guest." This a fast system that allows the hotel to print instantly a customized guide for each guest on all the tourist attractions in the city. I think this saves time and money for the hotel because you have a small machine doing the work of an individual. When the staff is busy, this allows the Petit Denit to do all the work and satisfy guests staying at the hotel. In addition, it's practical because the design can be adapted to mobile devices and tablets since we live in a world that is very technologically advanced and everyone is always on their smart devices. Finally, it's important that the hotel sector stays on top of every technological advance because there is a lot of competition.

Second Life is a website that provides companies to use a virtual world to benefit their companies. It hasn't worked that great in small stores and traveling ideas such a cruise lines but education is one idea that has used the virtual world to a great advantage. "The Second Life Educators (SLED) community has an e-mail list that included more than 4,700 working in or interested in education in Second Life." Many universities have made exact replicas of their campus so that students couldn't feel as if they really traveled to get to class. I feel this is the best perk for students because they won't have to spend money on gas when they could just wake up and communicate through a microphone to their instructors. One thing that is surprising is, Second Life is free to join for students and teachers. Its important to keep up with the fast growing technology and this is the perfect way.

Amid the outbreak of the coronavirus (COVID-19) software companies like Hubb and many more are coming up with solutions for bringing people together virtually. These softwares can help in reducing the impact on the event industry and help businesses conduct events when needed.

A company developed a new software to be able to attend events from the comfort of your home.

Augmented reality is flooding the hospitality industry with its many features. As stated in the article, "AR is an interactive experience or enhanced version of the real world to be presented in a more understandable way". Anyone is the hospitality industry knows and are aware of the convenience and satisfaction AR/AI/VI brings to both the guests and businesses. A great example mentioned is the article is how AR can aid travelers from out of the country where there is a language barrier. This provides an untroubled trip, and not to mention a safer trip for someone in a new country. A feature we are seeing a lot now-a-days and many hotels using is 3D models of their rooms and amenities. This allows the guest to tour and experience the hotel without even stepping foot in the hotel yet. AR/AI/VR provides a realistic experience as well as aids in collecting data for businesses and creating better and even personalized experiences.

This article delves into numerous different uses augmented reality (AR) could have in hotel properties. AR is an interactive experience and/or enhanced version of the real world. AR has the abiliy to mobile with internet connection and cell phones. This article suggests interactive hotel rooms, maps, or even guest recognition. They even mentioned how Holiday Inn will allow for cameras on phones to show celebrities in the hotel or even Starwood Hotels utilizing beacon technology to send keys to guests smartphones.

Traditional PMS functionality is still the critical core at every property. By tracking and managing all aspects of guests' data, it's both a source and collection point for the crucial activity and preference information that forms the basis of all future relationships with the guest. But with the change of technology and the manner we do business today, hotels now need a wider function set than what a traditional PMS provides. Having a PMS on the web and in the clouds is getting more popular. These new Web services make it easier for new vendors to develop fresh approaches and link them quickly and effectively into established systems, providing hoteliers with richer and more varied options. There are more advantages than disadvantages when using cloud computing. The world is changing rapidly and in other for hotels to survive, they have to keep up with those changes.

Hey all, here is an article I found that talks about the traditional PMS systems for hotels and how it once rained supreme. Now a days, traditional PMS systems are not cutting it anymore because businesses are growing and are trying to find systems that have more functionality. This article brings up a few different options that a business could adopt and put into use. Installing software applications at the property is becoming unmanageably complex. Despite very worthwhile gains in functionality, no PMS will ever cover everything a hotel needs; none offer telephone service, for example. As more guest and operating information needs to be captured and managed, many hotels and resorts need multiple other systems to complement the PMS. The first option the article bring up is Virtualization, Server Virtualization is not a new technology, but its adoption by the hospitality industry is relatively recent. The basic concept is that specialized control software allows the physical resources of a single computer server-memory, disk space and computing power-to be divided as needed between several different software applications, each perceived to be running on its own dedicated server. The second option is running a cloud based system, we all know what that is so I will let you read the article. Enjoy

The author attributes a growth in 'hotel complexity' that is driving the need for a change with traditional PMS systems and the limits of their capabilities. According to the article, the current PMS system is unsustainable and will need to evolve to meet client's demands- such as cloud computing, which is highlighted as being beneficial to hotels especially with regards to flexibility, better security, speed of implementation, etc. The pros and cons of cloud computing are clearly described, the cons mainly being loss of connectivity and security breaching. Although traditional PMS are essential for most hotels, cloud computing could put them at a competitive edge.

This article discusses how the German Town of Herrenberg created a virtual version of itself that will allow to down develop virtual tourism. The reason I view this as a story about Green computer technology is virtual tourism is a very Green environmentally friendly version of tourism. It allows tourist to explore a place with much less environmental footprint. A virtual tourist can explore a town without flying or driving which reduces air pollution. I don't think virtual tourism would replace actual tourism but can allow for the creation of new tourism without the same environmental impact of actual tourism.

With restaurants having to go dark to most of their customers, it has become essential to reinvent and find a way to connect through online events. Using newer technologies like Zoom, Tock, and other social media platforms, closed restaurants and bars can find a way to connect and engage their customers, and sometimes even find a profit in it. In this article, we follow the path of a wine bar owner who closed his doors early on. He then moved to zoom classes for his servers, and decided to tailor them to his consumers. Now, he offers virtual tasting experiences that are followed up with the options to buy those wines directly from his bar. He also has done classes for 25-35 that engage his consumers in a positive experience. I've seen this happen a lot lately with successful pivots in restaurants. Girl and The Goat did this with goatceries, where she has created multi-day groceries that are partially prepared that guests can pick up and then follow her online cooking class directions. I've also seen this with Christina Tosi as she has started online baking classes through Instagram. If restaurants can continue this through the pandemic, it might offer another new option for revenue in the future.

This article is about Virtual Restaurants, Ghost Kitchens, and the differences between the two. To be honest, I was not really familiar with either of these concepts before today, though I can see the appeal of both and why they are increasing in popularity. It's obvious that the pandemic played a large role in accelerating the popularity and significance of these kinds of services but I do not think things will slow down. It is evident that people like the ability to order a wide variety of food and get it in a timely manner while still retaining its quality. I think that ghost kitchens are a great opportunity for people to test out their restaurant concepts without committing to a long term lease, a large investment in equipment, etc. I think that it will lend to more diversity in delivery food and potentially even higher quality.

Ghost kitchens is such an interesting concept and the name just grabs you! I skimmed through this article and will definitely go back to properly read it once I have the brain capacity to do so haha. Judging from your review on it these are becoming popular and significant in our day in age.

Event Management Software is ever evolving as is the way promoters and companies look to make events, conferences and conventions more profitable and case a wider net of attendees. As those additional revenue streams present themselves, event management software companies are continually streamlining the event process of sponsorships, speakers, maps, virtual meetings, touchless check-ins and much more.

The event planning virtual software allows everything that you gather to be in one place. The article states "Event planning software takes important aspects of an event and keeps them all in one place for easy access". Event planning can be very challenging, because you have different information stored in different places; but with this virtual software it provides calendar, contact lists, online registration and your to do list all in one place. The software is available for a trial, before purchased; so that you can test it and see if it's in your liking. The article discusses other companies that provide similar services as the virtual event planning software. The websites that they mentioned are Eventpro-planner.com, Eventbrite.com and Punchbowl.com. The Eventbrite website, helps you to manage events; which also provides you with live attendees. They also provide marketing tools for your event like e-mail and social media marketing. Punchbowl.com is a website that offers event planning services for free. Some of the services are: invitations, accept RSVPs, manage your to do list, and it even accept guest contribution in monitory founds for your event. With all these software development, and the fact that they are virtual; this create a new entity to the event planning world.

This kind of software sounds really good. It can imitate to hold an event in details. It gives these options which also remind a planner of something important things. And also I can test it before purchased, I think this is good, cause some software actually does not fit for you, and you realize that after purchasing and using it.

Hotels are stepping up the amount of tech on their properties as guests want the comforts of home, during their stay. Below are 6 trends to look at in 2018. 1. Virtual Concierge- App technology is allowing guests to access anything from local dining to concert tickets, and directions etc. from the comfort of their own phones without having to make a phone-call or walk to the concierge desk. 2. Mobile Connection/ Payment- Check in/ out, room keys are all done from app tech. 3. Personalized experiences/smart rooms/Internet of Things- Guests now have the ability to control the temp, humidity, lighting, blinds; do basically anything they fancy from their rooms. 4. In-room technology upgrades - WiFi improvements allowing technology to stream seamlessly while you are staying on the property 5. Virtual reality- VR tech is new to the mass market and hotels are not letting it slip by. Hotels are allowing guests to basically take a vacation to another location, from the comfort of the bedroom. 6. Robots- Robots are now being used in place of front office staff, in room dining, maintenance, to create a more private and efficient service.

This article discusses how hotel technology trends are growing and experiencing a very high demand. Technology is ever shaping and modeling new paths for better guest experiences and streamline hotel operations. In an already very competitive market, hotel operators are always looking for new ways to enhance their on-site operations and guest experiences. Some of the latest trends include virtual concierge, mobile connections and payments, personalized experiences, smart rooms and robots. There are always advancements in-room technology upgrades such as guest access to Wi-Fi since smartphones, tablets and laptops have become a must for travelers. It is such as exciting time to be apart of the hospitality industry, whether it's as an employee or guest.

A lot of new trends with IT have emerged within the year of 2018 so far which include: Virtual concierge - Saving guests the time to physically go down to a concierge desk and wait to talk to someone is key with online 24-hour concierge service Mobile connections/payments - Mobile check-ins Personalized experiences/smart rooms/Internet of Things - Using apps to control room temperature, lighting, etc In-room technology upgrades - Introducing smart TVs and all-access wifi Virtue Reality - 360-degree videos of hotel properties are now a thing. Offering guests the opportunity to see where they'll be staying is a huge advantage Robots - The Henn-na Hotel in Japan is ran by robots all throughout the property and this phenomenon is expanding to other hospitality establishments.

This article deals with virtual reality and how it is impacting the future of the steel coaster. "While VR product development and integration strategies are still in the early stages, as it currently stands, VR is identified as a key role player and complementary technology for further consideration in the roller coaster industry going forward." "With leisure experiences such as amusement and theme parks attracting both domestic and international tourists, and tourists being a highly sought-after commodity capable of turning almost any tourism destination and its attractions into thriving exports (Louw, 2017)" "Furthermore, the US attractions industry grew at nearly twice the rate of the overall US economy and over a timeframe of seven years (2004 - 2011), the impact of attractions grew 50%, with an average growth rate of 6% per annum (Oxford Economics, 2013)" 'This implies that there is not much of a new experience on offer for visitors who have already mustered the courage to conquer these rides which may prove to be cumbersome for park management as far as visitor attendance is concerned and, especially, as far as attracting return visitors is concerned. " "Google Trends indicates a steady increase for the search term "virtual Reality" over the past 5 years, with a notable spike occurring during 2016 (Google Trends, n.d.)" "With the introduction of VR, however, existing roller coasters and their infrastructure can be revitalised at a fraction of the cost of a complete rebuild by introducing a digital experience overlay (Louw, 2017a:135)" "Naturally, future work could include gaining a better understanding of how VR additions to existing roller coasters affect park visitor numbers with prior studies having indicated positive results of introducing new attractions lasting up to 2 years (Cornelis, 2010)."

This article provides a detailed account of the variety of ways that E-Commerce can be used within the hospitality industry. With the advent of the Internet and new and improved technology, it has become much more imperative for companies to remain competitive in this space. From VR to targeting, as well as online tracking, there are a variety of tools that hospitality firms can employ to attract customers via the Internet. As the Internet is the primary resource that people utilize to shop for hospitality products such as hotel rooms, airfare, etc... it is incredibly important for companies to remain on the cutting edge in regards to their marketing online and attracting and retaining customers.

The hospitality industry is faced with numerous responsibilities when it come to the satisfaction of guest. with the tremendous acts of growth within trends it is often difficult for vendors to keep up with the trends. some of the new trends that are being introduced include personalized features which is playing a major role today. Another major trend is now called virtual reality. I think this trend is a great addition to the industry because it allows customers to virtually place the item in their home to see if it fits their style. Also with the pandemic situations with can help with the idea of social distancing .

The innovations of e-commerce with application in hospitality is becoming a growth trend for this industry. Many more guests are interested in the experience of personalized attractions and the creativity of what brands has to offer. Many merchants are creating a tool that allows the software to remind shopper/guest about what left in the carts to reduce the number of missed sales.

Technology has been present in the travel and hospitality industry for years but only until the pandemic has it really blossomed. Technology is changing the way we travel and it's going to accelerate with VR in a post-pandemic environment. Countries like Germany and Ireland are turning to VR to capture visitors virtually and this results in them actually booking tickets with the goal of one day visiting the country. VR technologies are a cost-effective method to help people feel more comfortable and more willing to travel.