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This article is basically the rules and regulations of how to write an email. Netiquette is important because if you make yourself seem professional, the people whom you send these emails to will reply and treat you with respect. Especially if its a business email. The article teaches you about how to write a subject line and the difference between cc and bc. It also teaches you not to use lol and thesmiley face emoticon unless the email is personal. This article also teaches you on how to relax on the punctuations. Too many exclamation marks might seem like your going crazy screaming at someone. It also teaches you about how to properly send signatures. I think everyone should read this article to perfect their emails. Especially students because now and days , there is no need to go to your teachers office. You just shoot your teacher an email and it will make your life easier.

This article is about the basic rules of netiquette. It breaks down from everything from the subject to the signature. It shows you differences of writing a business email and a personal email.

Second Life is a website that provides companies to use a virtual world to benefit their companies. It hasn't worked that great in small stores and traveling ideas such a cruise lines but education is one idea that has used the virtual world to a great advantage. "The Second Life Educators (SLED) community has an e-mail list that included more than 4,700 working in or interested in education in Second Life." Many universities have made exact replicas of their campus so that students couldn't feel as if they really traveled to get to class. I feel this is the best perk for students because they won't have to spend money on gas when they could just wake up and communicate through a microphone to their instructors. One thing that is surprising is, Second Life is free to join for students and teachers. Its important to keep up with the fast growing technology and this is the perfect way.

    This article is a kind of blog, written by a traveler who formed by years of working in the facility management field. She described her ritual when she checked in a hotel room. She mentioned the National Facilities Management & Technology Vegas Conference & Expo and discussed just how hospitality facilities can demonstrate best practices for all buildings in sustainability, energy efficiency, occupant safety and ADA compliance.       Nowadays, more and more hotels try to address the energy efficiency initiatives. And they also know the importance of controlling the operational costs.     The technological facilities can highlight some key innovations and solutions for the entire facility management marketplace.

"have knocked $5 million in operational costs off the annual budget"

This article shows us some advanced facility and technology in hotels in Las Vegas. People have Many people would like pay attention to the physical plant. The author works in the facility management, he habit to check the floor, bed, energy-efficient equipment, and so on. The NFMT Vegas Conference & Expo, with best practices for all buildings in sustainability, energy efficiency, occupant safety and ADA compliance, which impresses the author a lot. The vice president of HEI Hotels and Resorts addressed "Energy Efficiency Initiatives for Hotels" as important goal. In the past three years, they have made 5 million in costs off, and also, there is a must-attend presentation on bedbugs. They won the 2012 U.S. EPA's Energy Star Sustained Excellence Award. The president discussed the impact of the ADA Final Regs on the hospitality industry. Some information about requirements, hospitality-specific concerns. The author desired to see the latest development in hospitality. He impressed the effects of key innovations and solutions for the facility management marketplace.

The article was talking about how the hospitality firm can learn something from other industry, technology. As we all know the leader of the IT industry are Google and Apple inc. What is the most successful strategic to attract the customers? Through the article we can obviously find out the chrisma of the product is the most significant thing they have, the customer always expect some new things and improve at their new product, next version, this is the most important point of them to catch the customers' attention.  For the hotel industry, their have a lot similar things with technology area. The invariable system can not have any attraction in modem life, the hospitality leaders need to find out what is wrong with current system and operation and then find the solution. They should substitute some fresh thing for the old one, looking forward for the performance of new version, so the customers will have more increase in greenness and exception of the  new product in the future.

computer security is definitely still a "hot topic." But why are we spending all this time and money and still having problems? . Systems based on "Default Permit" are the computer security equivalent of empty calories: tasty, yet fattening.The most recognizable form in which the "Default Permit" dumb idea manifests itself is in firewall rules.Another place where "Default Permit" crops up is in how we typically approach code execution on our systems. 2.Why is "Enumerating Badness" a dumb idea? It's a dumb idea because sometime around 1992 the amount of Badness in the Internet began to vastly outweigh the amount of Goodness. "Enumerating Badness" is the idea behind a huge number of security products and systems, from anti-virus to intrusion detection, intrusion prevention, application security, and "deep packet inspection" firewalls. 3."Penetrate and Patch" crops up all over the place, and is the primary dumb idea behind the current fad (which has been going on for about 10 years) of vulnerability disclosure and patch updates. 4.Hidden in Parker's observation is the awareness that hacking is a social problem. It's not a technology problem, at all. "Timid people could become criminals." The Internet has given a whole new form of elbow-room to the badly socialized borderline personality.If you're a security practitioner, teaching yourself how to hack is also part of the "Hacking is Cool" dumb idea. 5."Penetrate and Patch" can be applied to human beings, as well as software, in the form of user education.Dealing with things like attachments and phishing is another case of "Default Permit" 6.There's an important corollary to the "Action is Better Than Inaction" dumb idea, and it's that: "It is often easier to not do something dumb than it is to do something smart."

The travel industry has evolved over the past years. In the article it talks about how travel was limited in years gone by and you had to physically sit in a travel agent office in order to book your vacation. They were the only one who had all the information about travel. Then came the evolution of the travel industry and now everybody can book their vacation online with or without the help of a travel agent.

The article here explains the evolution of how we used Travel Agents back in the day and how we got to a point where we no longer needed travel agents. Back in the old days if anyone wanted to fly to another country or state, we went thru travel agents so we can get a booked flight and car services etc. Now we do everything ourselves. We find out information on our own and book and print our own tickets. Why? because of the internet. The internet will teach you anything and will give you whatever you are looking for. According to the article , people are overwhelmed in all the information provided by the internet that they cant decided where they want to go or where they want to stay at. So business is coming to travel agents. We feel so busy now and days that we give all the work to someone to do everything for us.

This is an interesting article that teaches us eleven useful methods to be energy efficient in running hotels. According to authors' experience, it is not unusual for hotels to save $10,000 to above $30,000 per year, per property, by employing the right measures. For me, I like the lights saving part which can be simple and effective. For instance if we install a motion sensor in the bathroom per suit, it can help to keep the lights off when no one uses it and this can save at least $50 per room per year. For the decorative using lights, like the night pool lights, if we turn it off, we can save at least $250 per year. We can also install motion or occupancy sensors to light hallways and stairwells. Besides we can control the parking lot lights to a saving of $250 per year.  Energy saving methods can be everywhere and if we pay much attention to details of energy usage, it puts money in hotels' pockets.

This is an awesome article. I think that if people would just think a little more when they are using electricity it can save money but when people are staying in hotels the mind set is that they are not the ones paying for the electricity so who cares -- leave lights on all day and leave the TV on all day. There are so many ways to help save money in hotels by putting up lights with sensors in so many locations that really will help the planet as well as help the property save money. Great article!!

Marriott Corporation set up an eco friendly program, which is called LEED volume program. Towneplace Suites is the main leader of this program and they created it because of they would like to teach and tell about what it really means to be social responsible. The goal of the program is to provide a pre-certified hotel design as green hotels. More than $100,000 can be saved per project and company will do all the work with owners pre-opening and post-opening. They usually focus on lighting and towel. They prefer to use motion sensors rather than regular light bulb and try not to change sheets and towels too often. They are some hotels trying to be green hotels but it is very rare that big corporation hotels try to be the one and lead industry. I believe it will bring positive effects to whole tourism and hospitality industry.

This article teaches us the ABC's of event planning. Going through each letter of the alphabet it focuses on some of the top concerns when planning any type of event. From learning what kind of audience you are catering, to making sure get enough sleep. These are very important topics that one needs to be aware of when planning an event.

Bitsight examines the 2018 Marriott reservation management database breach. Using the breach as an example, this article shows how poorly the hospitality and tourism industry performs in cybersecurity versus other sectors.

With restaurants having to go dark to most of their customers, it has become essential to reinvent and find a way to connect through online events. Using newer technologies like Zoom, Tock, and other social media platforms, closed restaurants and bars can find a way to connect and engage their customers, and sometimes even find a profit in it. In this article, we follow the path of a wine bar owner who closed his doors early on. He then moved to zoom classes for his servers, and decided to tailor them to his consumers. Now, he offers virtual tasting experiences that are followed up with the options to buy those wines directly from his bar. He also has done classes for 25-35 that engage his consumers in a positive experience. I've seen this happen a lot lately with successful pivots in restaurants. Girl and The Goat did this with goatceries, where she has created multi-day groceries that are partially prepared that guests can pick up and then follow her online cooking class directions. I've also seen this with Christina Tosi as she has started online baking classes through Instagram. If restaurants can continue this through the pandemic, it might offer another new option for revenue in the future.

Tastry uses sensory science, chemistry, and AI to help winemakers better cater to a specific palate, and consumers to better know which wines best match their taste.

This article talks about a successful online training program belongs to STARWOOD HOTELS&RESORTS which is called ProLearing module. This specific online training program is quite beneficial to travel professionals to have a full version of starwood's brands and get familiar with the room rates for agents. Online training systems are commonly used by most internal employees but fewer for externals in hospitality industry. Most of the hotels have their own online training systems for employees to familiar with company concepts, hotel operations, service manuals and even a sales system like StarHot. As a part of training program for externals, ProLearing module does a good job for its company band expansion for agents and finds new market segments which is not just includes regular guests and potential employees. I believe that more and more travel professionals will join this program and make it to succeed.

This program insures the safety and well keeping of the patients. I know it's not the latest in-room safe technology. But having just been in a hospital and having a dreadful experience I can honestly say that this technology would have helped.  During my hospital stay I was lost, mistaken for a man, not given an IV, and almost given the wrong prescription. Now I know it was 3 am, but if this program would have been installed I don't think I would have the same story to tell. The fact that the software tracks both the patients and the staff is what I find amazing. That was the biggest problem with my visit. No-one knew who was supposed to take care of me. This would have changed all of that.

IHRIM conferences offer the "perfect blend of networking, education, and technological solutions to issues facing HR and HR systems professionals". IHRIM, the world's leading clearinghouse for the HRIM (Human resource Information Management) industry, announced that the Disney Institute Program will be a key speaker in the HRMS Strategies Conference and Technology Exposition in Lake Buena Vista, FL held on June 5, 2013. The Disney Institute Program will teach conference attendees the method of "Building a Business Through Storytelling".

Hotels going green is being appreaciated by the guests

go green is important not only for the industry but also for the whole earth, because pollution is one of the biggest issue for every countries' government. in this article, it also talk about the major concerns in hotel industry, AC system and water conservation. go green not only save hotels' money, but also increase profit margin. Go green is a important step for hotel to go, and it have to go green for the future step for hotels.

I realy like this article because it talks about hotels that are trying to go green and customers like it and contribute to this cause. The hotels are trying to reduce the use of water, energy and waste, and they give the option to the customer to do it or not. For example to "reuse your towel" or turn off the A/C when you are not in the room. This helps the hotels to save money and increased their profit margin. Some hotels beleive this is costly for them, but in the long-run it will help. People are more conscious now and like that hotels are more environmentally responsible.

Email marketing is a crucial component of the hotel eMarketing and online distribution strategy. The website is a key to establish interactive relationship with customers and capture client email profiles by the company. In hospitality industry, especially the travel agency frequently use the emarketing to retain the loyalty, and offer accurate communication. The permission-based email marketing is very useful and practical for sending the promotional emails. And the precision e-mail marketing used by the airlines has generated up to a fivefold increase in response rates and tenfold lower conversion costs than direct mail. The email marketing provides some benefits for hoteliers, such as low cost, accessibility, protecting brands integrity, hommization, timeliness, good visual sense and positive results. The consumers, travel intermediaries and corporate clients are the significant customers for email marketing. The hotel can stratify the customer list by specific characteristics, communicate and offer value in the message. Hotels must employ new strategies to take advantage of these opportunities to capture this Internet market.

As this class teaches us, along with this article, " the marketing power of the Internet in terms of reach and frequency." This article in particular speaks about the advantages of email marketing. With the low cost for companies in the hospitality industry, email marketing can produce positive results form the masses. The article goes on to explain how and why email marketing have been seen to be so efficient as a marketing tool. One obvious pro for instance is that everyone uses emails in today's society. After reading this article I can agree that email marketing is a very good way to put the internet to use when it comes to marketing. My concern, however, as mentioned in the article is the control the receiver has with the emails. For instance, how many emails are too much, too frequent or just not relevant? Features today have given the consumer the opportunity to now have a bit of control over this issue as I have mentioned. I believe this may be one of, if not the best form of marketing online because it gets directly to the customer, usually requires interaction whether to the main website or further clicking for deals, and sets up a format in which sufficient information can be given.

Many hospitality managers choose email for its low cost, rapid spread, and measurability. There is an incline to online purchasing, which means that Internet is the place to establish relationships with your customer, through email for instance. Email can be easily personalized, include only relevant promotions, and be a tool to keep in touch with your regular and new customers. Permission-based email is sent only to customers who have allowed to be emailed, thus, you are targeting people who gave you permission and who most likely are interested in your product/service. Email is also a better tool because it is cheaper and faster than regular mail. Also, it is easier to track the results, using the tools to see who opened the email, clicked on the link, etc. There are key factors to remember in order to be successful: -interactive relationships -frequency -personalize and relevance -permission-based The article provides a rationale for implementing total email marketing strategy.

This article looked at the views on IT investments of Hospitality Technology's Editorial Advisory Board. The Board represents a variety of hospitality industries. The article focused on areas of improvement, emerging technologies, IT priorities for 2012, "wish list" IT investments, and more. Among the areas for improvement, guest Wi-Fi and mobile apps, loss prevention technologies, and social media targeting older clientele topped the list. Older guests connecting to and understanding social media are a worry among many of the Board members as well as lack of standardized, secure payment methods. Many also mention that their current systems (POS in particular) tend to hold them back from implementing new IT technologies because they would not be compatible.  Most Board members listed having mobile devices that could be used for a variety of purposes on the guest end as well as on the business end would be top on their "wish list" for IT implementations. With almost everyone owning smartphones today, I think this would be the smartest and most effective IT implementation to invest in. Many customers and guests are looking for easy and accessible ways of navigating through the hotel and restaurant environments without extensive help from others. Since many people, especially the generation coming up, are more and more attached to their phones and tablets, mobile apps for nearly everything seems like the smart way to go.  Cloud-based servers were a close second in terms of what they wanted in invest in. Many of the Board members pinpointed technologies that have been around but are still new, especially in their respective areas, when speaking of useful emerging technologies. Mobile apps, tablet and 73456

this article gives a great overview of the steps leaders in the Hospitality industry are taking towards new technology. In this article members of the industry were interview regarding weaknesses in the current hospitality market as well as emerging trends that each believe is in rapid increase. Some of the answers give very interesting approach towards technology. Although, overall it seems that the number one emerging technology is the use of cloud-based/mobile-based services.

Copyright 2011 In 1991 I started consulting to hotels, specifically regarding technology. Since then I've been lucky enough to be published in this magazine, to have spoken at HITEC and IHMRS, and also to have presented to many hotel companies.

After reading this article, I thought about my travel experience over the years and how technology has advanced greatly. I clearly remember stay in hotels with 27 box tv , standard alarm clocks and brew style coffee pots.Luxury rooms had VCR and I'm talking circa 1999. Fast forward five years and high speed internet, dvd players and docking stations began to make waves, out with the old and in with the new. Today, with a world filled with smartphones, sleek and slim TV and laptops, social media and WI-FI, staying connect is a must. Hotels are finding innovative ways to keep guest coming back. LCD, LED, HD, 4G are all acronyms that keep guest happy. From access their social media site, using keyless Wi-Fi door openers and having an apps makes a world of difference to tech savy guest, regardless of age. A recent hotel stay left me in speechless, I checked in using the app I downloaded to my phone, I customized my movie selection, orders my favorite snacks from the room service, used my phone to swipe into my room. Yea I was blown away by that fuzzy bar code scanner thingy, actually work. And be part of it all, I used didn't have to change the configurations on my laptop to access any of my favorite sites, I log into everything via a wireless keyboard and there it was 37in HD LCD screen updated me on the happening in my world. Technology, oh where we would we be without you?