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Personality Hotels Move to the Cloud with the ATRIO™ Guest Experience Managem... - 1 views

  • PAR Technology Corporation (NYSE:PAR - News) and the leading provider of guest-centric hospitality management systems and Personality Hotels, San Francisco’s first boutique hotel company, today announce the successful deployment of the ATRIO™ Guest Experience Management platform at the Hotel Diva in San Francisco, California.
  • With this deployment, PAR Springer-Miller achieves a significant milestone and emerges as a true innovator in the global hospitality industry. The installation at the Hotel Diva marks the culmination of the initial, twenty-two month, development effort that delivered an extraordinary advancement in the state-of-the-art of technology in the hospitality industry.
  • The guiding pillars of ATRIO include the industry’s only platform purpose-built for true cloud computing, a highly innovative user experience, modular design, and the use of an Enterprise Service Bus. Overlaying ATRIO rests PAR Springer-Miller’s ongoing commitment to guest-centricity. Among many other benefits, true cloud computing and the “zero training” goal of the user experience brought significant financial benefit to Personality Hotels.
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  • “Deploying ATRIO in the cloud helped reduce our implementation costs considerably,”
  • The ATRIO platform delivers on the promise of feature velocity, which means technology can now represent a true enabler of innovative capabilities and services rather than a constraint.”
  • PAR Springer-Miller built ATRIO using Microsoft technologies including the Windows Azure cloud platform. As a Microsoft Alliance Partner, PAR Springer-Miller and Microsoft collaborated to make certain ATRIO represented the industry’s first application purpose-built for true cloud computing.
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    PAR Technology Corporation and Personality Hotels, announced the successful implement of a new management platform ATRIOt, at the Hotel Diva in San francisco, California. This installation brings an extraordinary advancement in the state-of-the-art of technology in the hospitality industry. It also helped to reduce costs considerably and it also promises to bring and increase on velocity.
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Envysion Implements its Managed Video as a Service Platform with Aloha Restaurant Guard... - 1 views

  • The integration of these solutions enables restaurant owners to monitor cash handling and exception reports, identify trends and validate suspicious transactions identified by Restaurant Guard by viewing the video taken at the time of the transaction.
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    The Aloha restaurant managed video as a service platform which is the leading exception reporting and theft deterrence tool for the restaurant owners. By utilizing Enysion's video, restaurant owners can monitor cash handling easier, identifiy potential suspicious activity faster and monitor the exception report effectively. Moreover, Aloha Restaurant Guard which invented by NCR corporation can identified the common scams through analyzes POS data and transactions. I think that combine Aloha Restaurant Guard to Envysion's video, the owner of the resturant may have a whole picture of the restaurant in their mind through easy used video web interface and secure video clip sharing, data from the two platform and intelligence reports. This is a good model for restaurants to reduce the profit losses from fraudulent activities. It smooth restaurants' daily operation meanwhile employees will regular their own behavior during the work period.
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Sabre announces new SynXis platform agreement with Resorttrust, Inc. to drive... - 0 views

  • Sabre Corporation (NASDAQ: SABR), the leading software and technology company that powers the global travel industry, today announced a new agreement with Japan’s Resorttrust, Inc. to provide industry-leading technology solutions to enable the luxury chain to fine-tune its distribution strategies, grow geographic reach, increase booking conversions, boost revenue-per-room and deliver improved guest experiences.
  • Resorttrust, Inc. will also gain a greater global presence through 2fthe SynXis platform 2fwhich will connect the chain to nearly 900,000 travel agents 2f
  • The SynXis Booking Engine provides real-time rates, offers, and availability to the website shoppers
    • mtedd003
       
      The synXis booking engine provides instant availability of rates and also delivers the same conveniences they offer for bookings for e-commerce- may also reflect in greater global commerce.
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  • “We are thrilled to be partnering with Sabre to boost direct and indirect bookings to our resorts.
    • mtedd003
       
      Streamlined direct and indirect bookings have led to a growth in Japan's domestic and international tourism
  • This new agreement with Resorttrust, Inc. further strengthens Sabre’s existing presence in the Japanese 2fmarket, and 2fdemonstrates our ongoing commitment to the recovery and continued success of Japan’s tourism industry
    • mtedd003
       
      Had a great result on brand image
  • improve the conversion rates of web browsers to bookings and deliver an improved guest experience.
    • mtedd003
       
      *improved conversion rate- this is a really good quality when concerning bringing back global tourism
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    Covid has put a large strain on the global travel industry and a large portion of the hospitality industry are relying on technological means to recover. Hotel chains such as Japan's Ressorttrust inc. has made an agreement with Sabre Corporation to utilize Sabre's SynXis booking engine. The platform expands Ressorttrust's points of access by exposing them to over 600 online global platforms and over 900,000 travel agents. The software's ability to provide an easier, quicker, and convenient style of booking has already resulted in growth of Japanese tourism. This decision also posed well for brand image. The success of Sabre SynXis highlighted the company's dedication to helping bring back Japan's tourism.
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Hospitality Industry Benefit from Integrated Communication Platforms in Cloud PBX Marke... - 0 views

  • Cloud-hosted branch exchange (PBX) system is a major technological advancement in business phone system traditionally used by organizations.
  • Integrated communication platforms harboured by cloud PBX have thus become go-to platform for numerous verticals including the BFSI, retail, healthcare, government, and real estate
  • . Ranging from offering high-quality voice and call recording to intelligent call routing, service providers in the cloud PBX market are expanding their portfolio of integrated communication platforms
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  • a cost-effective strategic move to further the scope of their client communication strategies
  • save substantial costs
  • Integration with vendor services also makes the cloud-based PBX an attractive business proposition for various end-use industries.
  • companies must maintain high-speed internet and the advanced networking technology to support that.
  • providers in the cloud PBX market must improve their quality of service (QOS) schemes to leverage the full benefits of cloud hosted VoIP systems for dispersed organizations.
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    Cloud PBX is a great communication tool that is becoming more relevant after the pandemic hit. Cloud PBX is now the go-to platform for different industries including hospitality is able to offer high-quality voice and call recording to an intelligent call routing.
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Have Restaurants Altered Their Social Media Approach? | Boston Hospitality Review - 2 views

  • The pandemic has brought with it confirmation that digital transformation is not only necessary but essential to business longevity.
  • while time spent online has skyrocketed by 37%, consumers “won’t go back to offline channels.” Nearly a third (29%) said “they’ll be using digital channels increasingly more post-crisis.”
  • between 46% and 51% of American adults are using social media more since the outbreak of COVID-19 began. More recently, the same survey conducted by The Harris Poll found that 51% of total respondents – 60% of those ages 18 to 34, 64% of those ages 35 to 49, and 34% of those ages 65 and up
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  •  30% of millennial diners actively avoid restaurants with a weak Instagram presence. As such, restaurants should seek to optimize their digital presence on the platform to drive engagement and sales. 
  • “Many restaurants that never paid for posts on Instagram prior to the pandemic now find the investment well worth their dollar,”
  • show people that they care and connect with consumers on a more “purposeful” level to ultimately build trust with their community and those within it.
  • “Now, more than ever, every dollar counts, and brands must remain extraordinarily vigilant about allocating dollars into marketing tools that will move the needle,”
  • “As much as COVID was one of the worst things to happen to society and to our industry. It’s forced us to become more innovative than ever before.”
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    This article is about the integration of social media in marketing for restaurants, and particularly how that has adapted and changed as a result of the pandemic. The article gives a brief introduction with some statistics outlining the particular usage of social media by different generations and how they make decisions regarding the content they see on that social platform. It then goes into detail about how Instagram is the primary platform that leads to success for restaurants marketing. It then takes a slight turn and explains that many consumers are looking to give their business and attention to entities that take social or other stands and seem to have a genuine care for making the world a better place. It has also been shown that outsourcing of marketing has reduced as a result of the pandemic and the need to save money during the hard times. Additionally, there is something that consumers find appealing about the genuine marketing that an internal employee is able to do on a platform such as instagram. The article concludes that even though the pandemic has been a terrible thing, it has forced restaurants to become more proactive and innovative in their marketing strategies.
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10 Reasons to Consider Tumblr for Ecommerce Blogging | Practical eCommerce - 0 views

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    This article summarized 10 reasons why people consider to use Tumblr for blogs. As one of the most active tools to enhance Ecommerce industry's prosperity, Tumblr presents us more and more advantages in this market. It is embraced by lots of young people, perfectly comining WordPress, Twitter and Pinterest into Tumblr platform. Also Tumblr has a large capacity to share blogs, links  in high frequency with a much easier access to people even they have little knowledge and technical skills of it. As the number of Tumblr users increase, Tumblr becomes one of the biggest competitors of Facebook, occupies the second place of platform. I believe folllowed by technology fast innovation, there wil be more and more options for us to choose to convey information and people look forward more creative stuffs to make life easier.
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New B2B holiday home rental GDS seeks agent partners - www.travelweekly.co.uk - 0 views

  • London-based travel technology start-up Pathway GDS is providing agents with access to holiday rental inventory to allow them to compete with the likes of Airbnb and HouseTrip.
  • now providing a tool to give access to apartment and private home inventory that’s on a par with search for hotels.
  • Marchant claimed the technology is a first in the holiday rental sector and will allow agents to enter a fast-growing market as well as differentiate themselves.
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  • We built Pathway to offer a one-stop solution. By connecting once with Pathway GDS, both suppliers and distributors gain access to multiple business partners through one connection.
  • pure pay-for-performance model
  • The whole rationale for the business is to generate incremental bookings for our suppliers and distributors.
  • Pathway GDS believes its technology has the potential to stretch to other markets, having the benefit of being a distribution system built for suppliers and retailers rather than airlines.
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    GDS, which has lasted for 3 decades, is a platform for the trading of suppliers and customers. In this article, Pathway GDS, a UK base GDS company, adds the concept of holiday rental to the GDS. Like hotels, car rentals and airlines, the application of GDS is thriving now. Nowadays, in order to fulfill the different needs of travelers, Pathway successfully broaden the platform. Like mentioned in the article, PAthway can offer one-stop solution. Pathway utilizes the platform, both suppliers and distributors gain access to multiple business partners through one connection.  
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IT in 3: Domino's Pizza CIO discusses IT strategy | Latest Headlines content from Natio... - 0 views

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    Domino's information technology as a huge competitive advantage for franchise owners is discussed in this article. Kevin Vasconi is the proud chief information officer of their e-commerce platform. "Our iPhone, Android, and KindleFire apps are all number one or two in their respective categories", according to Vasconi. The e-commerce platform provides "capacity on demand" to accomodate the increasing amount of customers using mobile/online ordering. An example is the e-commerce platform taking orders on a night when the store is ultra-busy. Vasconi also touches upon new upcoming technology projects such as digital wallets and payments, and responsive web design. He feels that these technologies "have a lot of promise to deliver tangible value for the customer". Overall, user-friendly interfaces are present no matter which way a customer tries to order, and this ultimately helps to ensure good e-commerce.
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Benchmark Powers Expansion with Centralized Accounting Platform | News | Hospitality Ma... - 0 views

  • Benchmark leverages its team’s financial and management skills and is a leader in putting technology in service to the bottom line.
  • Three years ago Benchmark invested in the hospitality industry’s first ‘private’ cloud platform to host its properties’ systems and data. The virtual platform enables Benchmark to reduce hardware costs for investors, protect corporate and guest data in a secure off-property environment, and collect and process performance metrics for its hotels. Benchmark uses the Internet-enabled Profitvue enterprise back office system from Aptech Computer Systems to centralize property accounting.
  • The Profitvue enterprise accounting system is flexible so reports can be built that compare metrics from similar properties.
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    Benchmark Hospitality has been able to reduce hardware costs for investors, protect corporate and guest data in secure off-property locations. Benchmark Hospitality uses a 'private' cloud platform to host their properties systems and data and they have centralized their property accounting systems.
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SUBWAY® Digital Grows Global E-Commerce Capabilities W - 0 views

  • the new team will be dedicated to the expansion and customization of unique e-commerce and omni-channel platforms for the sandwich chain.
  • SUBWAY® Digital is building the framework for a comprehensive digital strategy around the world. With the creation of SUBWAY® Digital, the newest division for SUBWAY® restaurants, the brand is looking to add at least 50 jobs this year, and up to 150 total over the next few years, including five on the new team in Vancouver.
  • “Being the only provider that has deployed online ordering at such a large scale, in multiple countries, has put us in a great position to pursue our mission of providing convenience while bridging the in-store and online experience for brands and customers alike - a real omni-channel approach,” says Jason Strashek, Avanti’s founder and CEO.
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  • “This reinforces our commitment to attracting top technology and digital marketing talent,” said Carman Wenkoff, SUBWAY® restaurants CIO and Chief Digital Officer. “This will bring our commerce platform of enhancing engagement and building loyalty to the next level and will allow us to deliver value to the market quickly.”
  • Avanti Commerce is an Order, Payment and Customer Engagement platform for restaurant chains of all sizes. By empowering the customer to Order & Pay at a time and location of their choosing, restaurants help mitigate capacity constraints while strengthening customer loyalty and driving recurring purchases.
  • The innovative platform extends a restaurant’s storefront through Apps, the Web, and other innovative customer facing channels… Anytime, Anywhere. 
  •  
    This article show cases Subway Digital's recent acquisition of a 20-person team from Avanti Commerce. This team's main focus will be the expansion and customization of an innovative e-commerce and onmi-channel platforms. Apart from that, the team is also developing a new program for in-restaurant kiosks.
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ASSA ABLOY Hospitality Upgrades Guestroom Security at Renaissance Toronto Downtown Hote... - 0 views

  • ASSA ABLOY Hospitality today announces the successful upgrade and implementation of its VingCard Classic RFID door locks at the Renaissance Toronto Downtown Hotel
  • By upgrading its previous ASSA ABLOY Hospitality-based room access platform to include VingCard Classic RFID door locks along with the Visionline locking solution, the property ensures against the latest security threats while offering state of the art convenience.
  • With the implementation of VingCard Classic RFID, the Renaissance Toronto Downtown Hotel gains a contactless solution that provides the latest in anti-cloning technology.
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  • By using an online-based security access platform, guests can be re-assigned to a different guestroom or have their stay extended without ever having to visit the front desk.
  • Properties equipped with Visionline can also provide guests with the ability to use the same keycard for different areas of the hotel, enhancing the guest experience, while reducing costs. With RFID technology, hoteliers also gain the opportunity to provide guests with an array of key format options, such as wristbands, keychain fobs or stickers in order to better cater to individualized needs.
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    Hotels are constantly trying to find ways to make their guests safer. In an article written for Hospitalitynet Renaissance Toronto Downtown Hotel upgraded their guestroom security by adding advanced RFID solutions. This hotel is located in the Rogers Center which is home to the Toronto Blue Jays which sees a lot of high-profile guests. "By upgrading its previous ASSA ABLOY Hospitality-based room access platform to include VingCard Classic RFID door locks along with the Visionline locking solution, the property ensures against the latest security threats while offering state of the art convenience". By adding this technology, the hotel gains "a contactless solution that provides the latest in anti-cloning technology". This technology has proven itself as the future technology for hoteliers. The online-based security access platform allows guests to be re-assigned to different guestrooms or extend their stay without going to the front desk. The visionline feature also allows guests to use their same keycard at different area in the hotel. This reduces cost as it eliminates the need for multiple keycards. The VingCard Classic RFID door locks along with the Visionline locking solution sets the bar for guest security and increase the guest experience.
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Air Canada Begins Using a New Way to Distribute Fares to Partners - Skift - 0 views

  • The shape of the future is unclear.For a glimpse at what may come, look to Air Canada, which this week processed its first transaction via a new platform called NDC Exchange.
  • For several years now, Air Canada has offered internet-based connections for online travel agencies and travel management companies to access its airfares. These worked outside of the incumbent three giants of travel distribution, Amadeus, Sabre, and Travelport.
  • About 40 to 50 agencies access Air Canada’s application programming interfaces, or APIs, to process about a million tickets a year via direct connections that avoid the intermediaries.
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  • it enables the airline to have enhanced control over how the content appears on travel agency reservation systems to make sure they’re presenting their full-service products in the best way and not encouraging customers to shop by lowest price.
  • Air Canada
  • began using NDC Exchange, a platform that does the work on Air Canada’s behalf to transform data from its web services into a way that’s readable by sellers using any of the different versions of New Distribution Capability.
  • NDC Exchange was created by airfare filing clearinghouse ATPCO
  • and SITA,
  • the airline industry has heavy control of both organizations, which may help keep costs below what they would probably have to pay third-party distribution giants to do the same work.
  • The platform could become more valuable if it effectively enabled the cross-selling of ancillary services between airlines.
  • If the vision is mostly fulfilled, the NDC Exchange could take on a life of its own. It could become more than a mere data transformation tool that acts as an integration layer during a presumably temporary spike in updates to the New Distribution Capability standard.
  • “There is a nominal cost to use it for airlines and a nominal cost to use it for the sellers, but if the costs stay low and the system has low latency, then the value would be worthwhile,”
  • Wallis said, “My wish would be to put all of my partners in the NDC Exchange, though it would take more than a year to get there.
  • For this platform, SITA is taking on the role of providing the IT networking for messaging and data services to power the exchange, while ATPCO transforms the data.
  • The NDC Exchange runs on SITA’s cloud-based infrastructure and airlines use its 24/7 call-center support to handle any troubleshooting.
  • Amadeus’s Elena Avila, executive vice president, head of Americas, airlines, said, “Air Canada is a long-term partner that we’re thrilled to be working with both on the IT and the distribution side.
  • Amadeus Anytime Merchandising will equip Air Canada to address evolving industry initiatives, such as NDC.”
  • Sabre announced “a commitment to advance at an industry level” new technological and business practice methods with American Airlines and several key players in corporate travel
  • A Sabre spokesperson said in an interview, “Efforts like the one you highlighted [by ATPCO] are often focused only on offer creation, whereas Beyond NDC is focused on developing end-to-end solutions that let airlines retail, distribute and fulfill across the entire traveler journey.
  • Amadeus announced an NDC-X program that’s working with Qantas and American Airlines and with travel sellers like Flight Centre, Travix, American Express Global Business Travel, Carlson Wagonlit Travel, and BCD Travel.
  • The traditional masters of this task — Amadeus, Sabre, and Travelport — could choose to plug into it. But they might have to accept commercial terms that would be less lucrative than past arrangements.
  • Verteil Technologies, an Indian IT provider, will use the NDC Exchange to aggregate the New Distribution Capability content and then enable Indian travel agencies to issue standalone New Distribution Capability tickets.
  • Australia- and New Zealand-based corporate travel technology company Serko is plugging into NDC Exchange.
  • Other vendors launching on NDC Exchange include Airlines Reporting Corp., Innfinity and Atriis.
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    Air Canada's new platform, NDC Exchange, which works outside of the GDSes, allows the airline to manage the way its bookings appear on travel agency registration systems. The system was created by ATPCO (Airline Tariff Publishing Co.) and SITA, the latter of which transforms the data while the former provides the data services that make it have the ability to run,. Recently, several GDSes, such as Sabre, Amadeus, along with other entities like Verteil Technologies, Serko, and more, have also began to utilize their own NDC Exchange program.
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Ensuring Software Integrity in IoT Devices - 3 views

  • oT is defined as the Internet of Things. The Internet of Things refers to the ever-growing network of physical objects that feature an IP address for internet connectivity, and the communication that occurs between these objects and other Internet-enabled devices and systems
  • Gartner predicts that there will be 20.4 billion connected Internet of Things (IoT) devices by 2020, with 5.5 million new things getting connected every day
  • more than half of major new business processes and systems will include an IoT component by 2020
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  • Manufacturers are rushing products to market with little or no thought to security, often including hardcoded passwords or known vulnerable software libraries. While this problem is most obvious in the consumer space (which gets the most news coverage), vulnerable IoT devices are present in every business sector as well
  • The TPM stores secret keys, passwords, and digital certificates in its secure internal storage protecting them from software and physical attacks. The TPM acts as a root of trust for checking platform integrity at boot time (i.e., check against any malicious change). A cryptographic hash value of the platform configuration is calculated and compared against the precomputed hash value of the platform. Access to the platform is denied if the integrity check fails [4]. This is the beginning of the “chain-of-trust” for software modules that are subsequently initiated. This transitive trust mechanism is one of the important security features in trust computing. It uses the trust root as a starting point to establish a chain of trust model, in the order of trust root, boot loader, OS, and Application.
  • Secure boot provides the foundation for Trusted Boot, which extends the trust boundary to the boot process and eventually the operating system.
  • software attestation attempts to achieve a dynamic root of trust without specific hardware support. This method has the advantage of not requiring any stored secrets (cryptographic keys or passwords) and allows applications or modules to be updated, which may not be possible if hash values are stored in immutable formats, such as a TPM chip
  • While Secure Boot validates the platform and firmware, Trusted Boot is generally defined as verifying each software module before execution and extending the chain-of-trust to the entire operating system. During the boot sequence, the digest of each executing program is recorded before it executes. A TPM (Trusted Platform Module) is used to store all these records and then report on them securely.
  • It is important to note that Trusted Boot requires a TPM chip so the operating system can see the chain of execution, thus it may not be an option for some IoT devices. Lack of trusted boot support would allow an attacker with physical access, or using a software vulnerability during run time, to potentially modify the stored code and compromise the device.
  • There are many other attack possibilities to consider with IoT devices. For example, existing TPM architectures do not support runtime integrity checking and this allows attackers to exploit vulnerabilities to modify the program after it has been verified (at time of check or TOC) but before the time of its use (at time of use or TOU) to trigger unintended program behavior, such as the execution of malicious code or the leaking of sensitive data
  • Physical attack is a viable method of compromising the integrity of a device. Modifying and replacing firmware by an attacker may be worth the effort, depending on the perceived value of the device or the data it may access (such as a video camera or ATM). Attackers can go as far as removing memory and reading its contents.
  • a device built today can become a major problem tomorrow
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    The purpose of this article was to review the available literature on the subject of ensuring software integrity for IoT (Internet of Things) devices, focusing on detecting and preventing modification of the original software, so that the device cannot be used for unintended purposes. The literature reviewed; secure boot, trusted boot and runtime security. Concluding that no one single control is going to adequately protect a device the solution based upon 25 years of experience is to create a multi-layered approach to security that starts at the beginning when power is applied, establishes a trusted computing baseline, and anchors that trust in something immutable that cannot be tampered with. Additionally, because a device built today can become a major problem tomorrow, due to them having hardcore keys "set and forget", the internet will then have literally billions of obsolete hosts in the coming years. Therefore it is important for MIS Managers/ Consultants investigate how to change the game in order to mitigate the damage or economic value of new systems being breached and by asking questions such as 'Can we even in the presence of a malicious attacker offer some limited form of security for the most valuable transactions (such as e-banking) or assets?' and 'Can we make the 'business' of the attackers less attractive by applying security technologies that are particularly tailored towards destroying the business model of the attackers?'
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Council Post: New Pay Trends: How Today's Workforce Is Reshaping Payroll - 0 views

  • It’s been over 40 years since direct deposit was introduced, arguably the last major development in the payroll world. It’s amazing to think that, with the speed of technological innovation these days, you have to go so far back to find the most recent payroll innovation that had such a significant impact on both employees and employers.
  • technology has infiltrated the payroll landscape in recent years, innovating time reporting and flexibility in pay. Payroll is also being forced to adapt to a workforce comprised heavily of two types of employees: those who require immediate income, and millennials and Generation Z workers.
  • Paycards According to a 2017 FDIC national survey, 25.2% of U.S. households are “unbanked” or “underbanked.” Those who are “unbanked” do not have any traditional banking relationship (i.e., a checking or savings account), while those who are “underbanked” have a financial institution account but also obtain services from providers outside the banking system.
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  • 78% of Americans who are living paycheck to paycheck and who are financially unprepared for an unexpected expense. They are often hourly employees in service-based industries, such as health care, hospitality, quick service restaurants, retail or nursing.
  • Direct deposit of earnings for unbanked and underbanked populations isn’t a viable option, which has made the rise in the use of paycards (debit cards to which an employee’s wages are transferred) an increasingly popular alternative.
  • Research by Aite Group shows the use of paycards is expected to increase through 2022. For employers, these cards, backed by Visa or MasterCard, can provide benefits such as reduced payroll processing costs and the ability to move to fully electronic payment mechanisms.
  • Artificial Intelligence For Time Management
  • Workers increasingly expect employers to be okay with them working on a personal device, rather than a work-issued system. This adds a level of complexity for companies trying to verify payroll hours. Fraud and forgetfulness can lead to inaccurate records and added overhead.
  • To combat this, many companies are implementing artificial intelligence (AI) for predictive timekeeping, rapid detection of irregularities, and even “smart” time verification based on video feeds and facial recognition. 
  • Payroll Platforms
  • Fragmented systems and data have always plagued the fintech industry, but payroll platforms are helping address these problems. They are making seamless integration a reality and combining features in a single platform. Having a fully integrated system provides a single set of data and a flow that reduces complexity, facilitates changes and ensures consistency across all system components. 
  • Daily Pay
  • A daily pay benefit lets workers track and access their earned wages prior to their next payday.
  • Provides the flexibility to transfer earned wages to paycards (or other payment platforms). • Incentivizes employees to perform accurate and efficient time reporting, as employees can see their available balance increase at the end of each shift. • Integrates with other payroll platforms, providing “plug-and-play” functionality.
  • Challenges Ahead
  • All of these new technologies will face skepticism about whether they can deliver on their promises. In some cases, these technologies will have to win over decision makers who are reluctant to change their ways.
  •  
    This is an interesting article that describes some of the new technology being implemented to improve how employees are getting paid based on the current workforce's spending habits. These include the ability to be paid by debit cards, ability to be paid daily and have the flexibility to move the money around, AI intelligence to keep track of the employees' work hours on their own devices, and integration of many payroll functions into one platform. With so much technological advancement, it seems that payroll management is one that is still behind with many companies still working with the old clock in and out method which is time consuming.
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Shopify, the e-commerce company that's coming for Amazon - Vox - 0 views

  • Helmed by internet personalities with a combined 40 million-plus subscribers on the video platform and roughly 50 million more followers on other social media networks, then breathlessly promoted with nearly five hours of videos that drew more than 90 million viewers, the flash sale planned for the afternoon of November 1 was inevitably going to be massive.
  • Organizers recognized that it would be an event, and that it was going to need Shopify
  • Currently more than 1 million merchants around the globe use the company’s technology to open their own digital storefronts and sell goods on the internet, creating a constellation of independent, and decentralized, stores (unlike marketplaces like eBay or Etsy)
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  • Shopify has worked to position itself as the online commerce solution with the experience and size to support fast-growing, digitally native brands — the company’s tech has powered direct-to-consumer staples such as Allbirds and Brooklinen —
  • Last year, the company announced plans to invest $1 billion over five years on warehouse space and robotics to build out a fulfillment network so Shopify can also deliver your packages.
  • But what really has made the Shopify platform a bit of a juggernaut is its comprehensiveness
  • Currently, 1.4 million full-time jobs globally are supported by companies using Shopify.
  • who can tap their networks to instantly bring “high quality, low volume goods” into the world.
  • The company expects to see roughly $1.5 billion in revenue in 2019, a 50 percent jump from the previous year, and continues to see strong growth in subscription revenue.
  • Shopify software was processing $1.5 million in sales and 16,000 checkouts a minute.
  • Shopify’s plan is to lease warehouse space, and utilize robotics technology from a company called 6 River Systems, which they purchased in October for $450 million
  • Companies that sign up for the program can even have their own logo stamped on the box, unlike Amazon third-party sellers, which end up advertising Bezos’s latest project.
  • Trying to take on Amazon and its fulfillment network is a daunting task. That $1 billion investment Shopify is making may sound massive, but Amazon plans to spend $64 billion on logistics and shipping alone in 2019.
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    Is Shopify the new Amazon? If you do not know what Shopify is, it is an ecommerce platform for companies to use to sell their goods. It helps merchants to set up simple website store fronts and allows them to customize their store anyway they want. It also assists them will marketing campaigns, distribution, and shipping.
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    Very interesting article! This introduces Shopify as one the new ecommerce platform that allows individuals to set up the way they want to see their store front. It allows them to manage everything on this platform. Almost like a direct competitor to Amazon.Very interesting market for exponential growth!
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12 Best Event Management Platforms of 2020: What's the Best Solution? - Financesonline.com - 2 views

    • dlcrawford
       
      In Event Marketing & Sponsorship, we were given the opportunity to take a free certification for Cvent- I highly recommend it! It was very easy to maneuver and I think it'll be a great skill to have on my resume.
  • Before buying a new event software or upgrading to a new one, it is imperative first to take note of your business objectives, the features that you’re searching for, the trends that currently control the industry, and perusing unbiased comparisons of top events management apps.
  • , 41% of consumers consider events and experiences as an effective way for them to understand products
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  •  event management software, which controls how your audience gets involved in your event throughout the entire process
  • almost every year, new trends in meetings and even in events technology arise
  • corporate events generated over $1.7 trillion in direct spending. Likewise, the same business events produced $2.5 trillion in business sales and 26 million jobs
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    Very interesting read! The article directly asks experts to compare different event management solutions today. The article also includes description of the top trends in event technology.
  •  
    This is a great read exploring and comparing event management platforms. The author points out that "the key to success is creating meaningful gatherings that engage attendees and make a lasting impact." The author then looks at various event management software solutions and explains how they help event planners to create a good lasting experience. Such platforms include Monday.com, Wrike, Project Manager, among others.
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    I concur that this article was very informative and helpful.
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Hospitality Upgrade | INTELITY Named Official Mobile and In-Room Technology Provider by... - 0 views

  • INTELITY, the provider of one of hospitality’s most comprehensive guest engagement and staff management platforms, has been awarded Forbes Travel Guide Brand Official status for the fourth year in a row.
  • The INTELITY platform is flexibly designed to address the needs of properties of all types. Comprised of a customizable mobile app with mobile check-in functionalities and in-room tablets, as well as a complete cross-platform ticketing and service optimization suite, INTELITY offers a comprehensive solution to the common pain points that occur in individual boutiques, limited service brands, and high-end luxury properties alike. The platform enhances the guest experience and streamlines operational efficiencies so that staff can focus on what matters most—the guest.
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    INTELITY, the provider of one of hospitality's most comprehensive guest engagement and staff management platforms, has been awarded Forbes Travel Guide Brand Official status for the fourth year in a row.
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Virtua Hospitality debuts online event platform | Hotel Management - 0 views

  • Virtua Hospitality launched UgoVirtual, an online platform designed to meet the virtual travel and event management/hosting needs of the global travel and hospitality sectors
  • UgoVirtual platform allows event organizers and meeting planners to virtualize a variety of even
  • , such as industry trade shows, corporate meetings and conferences
  • ...3 more annotations...
  • The flexible and highly configurable UgoVirtual platform can be used to host a standalone online event or alternatively, to augment an on-site event by creating a virtual version of it for remote attendance, participation and learning.
  • Virtual events are the future of our industry since they can be used to expand both the attendance and reach of on-site conferences and meetings. With the advancement of digitization, virtual concepts are poised to become the new reality for the hospitality and travel sector.”
  • Registered attendees can access the event via any internet-enabled desktop, tablet or device to visit various locations and participate in a range of activities, such as live keynotes and breakouts, on-demand sessions, 1:1 chat, social networking, peer collaboration and much more
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    Virtua Hospitality launched UgoVirtual, an online platform which allows event organizer to virtualize many events. Registered attendees can access events via several devices and participate in many activities. As mentioned by Mike Blake, Virtual events is said to be the future of the industry.
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Meeting Planners Are Struggling With the Fast Evolution of Event Technology - Skift - 1 views

  • Meeting Planners Are Struggling With the Fast Evolution of Event Technology – Skift
    • rnobl005
       
      Skift posted this article almost a year ago but I felt like it was still applicable today. It definitely speaks to this week's subject of integrating IT into a business and the time invested. Event related technological solutions have boomed in recent years but this article finds that meeting planners are having trouble navigating cloud-based event management platforms like Cvent. I actually had personal experience with this in my previous role - I was on the receiving end of the RFP meaning planners would want me to generate quotes for them. Unfortunately our venue didn't have consistent pricing rates so I would have to personally contact the requestor to learn more about their event, which defeats the purpose of the software. Eventually we just stopped using the system altogether but couldn't figure out who to speak with at Cvent to close our account - so to some planners it appeared as though we were flat out ignoring their business. What I found interesting about this article is that those planners also had issues with the system, specifically with the lack of clarity and poor response rates. Another point of contention is that planners are using technology post-event to measure ROI, but they are having a lot of trouble implementing this data to make future programming better. Mike Mason, VP of sourcing and hospitality solutions with etouches (another event management platform) discusses a new tool that allows planners to measure attendee engagement but admits that firms need to build in a better support system for their clients.
  • Almost one out of two meeting planners today says that event technology is a primary pain point, according to a new study published by etouches.
    • rnobl005
       
      On one hand it's great that we have software that can assist planners, but it doesn't seem to be making their lives any easier.
  • “Planners cite poor transparency and accuracy over pricing, along with lack of clarity and poor response rates, as their main pain point with venue selection.”
    • rnobl005
       
      This is referring to the Cvent platform.
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  • the overwhelming pain point for planners is the length of time it takes to receive responses from hotels for their digital requests for proposals (RFPs), and the often inaccurate and/or omitted costs supplied within those responses.
  • Post-event, 65 percent of planners say that they’re using technology to measure the overall return on investment (ROI), but at the same time, how they analyze and use that data to inform future event programming and design remains a challenge.
    • rnobl005
       
      This is referring to the etouches platform.
  • Toward that end, Cvent launched a new Group Business Intelligence tool this summer, designed to provide real-time data and analytics of hotels’ group business leads, and those of their competitors, in a single platform, helping hotel sales staff prioritize incoming queries and score leads.
    • rnobl005
       
      Hopefully this will make the RFP response process less overwhelming for the venue sales teams.
  • it’s incumbent on event tech firms across the industry to do a better job managing expectations and delivering the support necessary to help planners use technology more effectively.
  • we need to play a much more concentrative role in the process to help you benefit from it, because unless you benefit from it, and see the ROI, it’s just gonna be a pain in the butt
    • rnobl005
       
      This is a quote from Mike Mason at etouches.
  • With the exponential rise of digital RFPs, hotels are challenged with prioritizing the onslaught of proposals they receive, which is the root cause for the lengthy time it often takes to respond to planners.
  • Loopd integrates bi-directional wearable smart badges, a mobile event app, and a cloud-based analytics engine. When attendees are using the Loopd badges, which can transmit contact information and any other kind of digital content, event organizers can track how attendees are moving through the event, and which programming is most popular.
    • rnobl005
       
      This is a platform run by etouches. I would find this system really valuable if I were a conference attendee. It's a way for me to get the most out of the experience. However, a lot of this rides on the backend functioning properly.
  • The tool is also intended to make it easier for hoteliers to examine leads, dissected by specific time periods, customer segments, competitor rates, response times, and peak night volume, helping calculate the potential value of each piece of group business with more context and business insight than before.
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5 Technologies Hotels Should Be Investing Into For 2020 | By Andrew Metcalfe - Hospital... - 0 views

  • A recent study of 2,000 people conducted by Guestline, looked how people book their hotels and the factors involved in room cancellations. It was found that over a quarter of people take into high consideration the quality and detail of a hotel's website (such as photographs and information) before making a direct booking online1.
  • Investing money into your websites simplicity in all stages of the guest journey will help acquire traffic, increase conversion rates and drive more people to book direct. The simplicity of website use (including less re-directs) will result trustworthiness of the potential customer. Hotel management may also find reporting efficient with less redirect windows to consider.
  • An investment in secure payment gateways protects the data of hotel guests, and the hotels credibility. For example, if a guest was to see the wrong value on an invoice, they may become wary of how secure that hotel's payment system is and look elsewhere. A secure payment gateway also checks in advance whether the credit card exists and is covered which could reduce chargebacks. This way, the hotelier can make sure that the booking via the credit card is genuine and at the same time protect the guest's data.
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  • Carefully choosing the right time to upsell a guest's hotel booking is crucial to a hotels' additional revenue stream. After a booking has been made there is a fresh window of opportunity to upsell, as guests will reflect on their budget spend and perhaps feel there is room to spare on extra luxuries and see what they may be missing out on.
  • Having all the data in one system makes presenting and acting on the data much more effective. For example, Amazon don't deliver packages 100% of the time but the rest of the experience they control, making it so easy for people to buy from them. Hotel systems will need to move this way in order to provide similarly strong guest experiences." Says Andrew
  • Consumers are becoming accustomed to self-service systems as they appear across retail, leisure & transport industries. Another study, suggested that guests favour hotel self-service check-in's as it provides a faster service, results in more privacy and waiting time/lines are much shorter3. Hoteliers could consider how their core data system might be centralised as much as possible in order to make it a less complex & more efficient guest journey from booking to check in. Technology such as guest portals can be efficient for customers to retrieve their invoices quickly and will centralise all the data for the hotelier.
  • Omni channel platforms enable you to centralise operational systems, take back control of your revenue flow and transparency of guest data, so hotel management can focus on creating the best experience for customers.
  • In a recent survey of 2,654 consumers by the Travel Leaders Group, 78% of respondents said they would like to see self-service kiosks more widely available for check-in2.
  • many of these will create options to drive people to your website but also more competition. If you can show your offering more easily, make booking slick and then integrate it to an onsite experience it will encourage guests to use you for converting their search to a reservation.
  • Upselling is an important aspect of hotel revenue
  • Hotel payments have adjusted to new legislation and as the move towards a more integrated guest experience aspects through check-in and checkout, invoice retrieval march on the payment aspects will have to dovetail seamlessly and accurately.
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    This article talks about the 5 technologies hotels should be investing into for 2020 in order to stay competitive. The technologies are website simplicity, upselling tech to boost profitability, secure payment systems to increase consumer confidence & credibility, self service and automated check-in, and an omni platform which centralises operations.
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    Hotels are taking new major steps into tech integration as more and more developments are constantly being requested by guest and made by property owners. These I.T investments can help these properties majorly and help increase guest satisfaction. One advantage that many companies can use is it up selling aspect to help push sales. Investing in secure payment options helps with data security and gives the hotel credibility.
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    -Website simplicity -Upselling technology to boost profitability -Secure payment systems to increase consumer confidence and credibility -Self service and automated check in -An omni platform which centralizes operations -In a 2,000 people study, a quarter of people take into high consideration the quality and detail of a hotel's website before making a direct booking online. -Website simplicity acquires traffic, increases conversion rates and drives more people to book direct. -Upselling can happen subsequently through nudge marketing via emails, push notifications of even on arrival at the hotel. -Investment in secure payment gateways protects the data of hotel guests and the hotels credibility. -Also checks in advance whether the credit card exists and is covered which could reduce chargebacks. -In a survey of 2,654 consumers, 78% of respondents said they would like to see self-service kiosks more widely available for check in. -Self check in is faster service, more privacy, and waiting time/lines are much shorter. -Omni channel platforms enable you to centralize operational systems, take back control of your revenue flow and transparency of guest data, so hotel management can focus on creating the best experience for customers.
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