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aflor094

5 Technology Trends Impacting the Hospitality Sector - 0 views

cbcommunity.comcast.com/...pacting-the-hospitality-sector

technology hospitality

shared by aflor094 on 03 Sep 19 - No Cached
  • Five technologies in particular—service automation, fixed mobile convergence, location-based services, connected meeting rooms, and chatbots and mobile apps—are poised to change the guest experience and create areas of opportunity for hospitality locations to become differentiators and innovators in an already technology-centric industry.
  • Artificial intelligence is expected to be a major component in service automation, with AI in some instances acting as a concierge service to “
  • arn” guest preferences, such as their ideal room temperature or their favorite cocktail at happy hour. That information can be stored for future stays—upon check-in, the guest room thermostat is set automatically to the guest’s preferred temperature and, when he visits the hotel bar, a martini made with his favorite gin is waiting.
  • ...4 more annotations...
  • Imagine, for example, in-room systems that allow guests to pair their mobile phones with the in-room systems, so they can not only switch between the devices to take calls anywhere, but also order room service, adjust the lighting or view the in-room entertainment menu of selections from anywhere, even outside the hotel or off-property. Guests also could be notified via a text on their mobile devices if they have a package waiting at the front desk, or they could be reminded of upcoming spa or personal trainer appointments, for example, or reservations at the hotel restaurant—or even be provided with recommendations for local activities and events.
  • The next generation of these technologies could be included in the guest room as part of the entertainment hub, giving travelers access to work-related services and helping them be even more productive. Imagine being able to use a voice remote to binge-watch a favorite TV show or conduct an instant video meeting with a colleague.
  • The next generation of mobile apps will serve as one-stop shops, letting guests control their room lighting, order movies on the entertainment hub, and view augmented reality maps to navigate the property and locate the nearest hotel employee for assistance.
  • n building a network that supports these new technologies, hotel operators should consider an environment that includes both on-premises, cloud, and networking technologies such as SD-WAN and high-speed broadband to make certain traffic is handled efficiently. And networking components such as WiFi and unified communications can ensure users of the network—guests and hotel employees alike—interact and transact using their preferred method of communication.
  • aflor094 on 03 Sep 19
     
    The Article talks about new trends coming to the hospitality industry. The trends are service automation, mobile convergence, location based services allowing staff to help guests quicker, connected meeting rooms, mobile apps, and networks.
afost026

The Hotels Network partners with Hoteliers.com to help hotels increase direct bookings with the Conversion Booster - 0 views

www.hospitalitynet.org/...4091142.html

shared by afost026 on 15 Sep 19 - No Cached
  • The Hotels Network
  • signed a strategic partnership with Hoteliers.com
  • implement the Conversion Booster
  • ...2 more annotations...
  • increase their direct bookings by removing any friction from the booking process and improving the user experience
  • brand's website increased direct bookings by 55%.
  • afost026 on 15 Sep 19
     
    The network firm, The Hotels Network has partnered with Hoteliers.com in order to increase the conversion rate. This Conversion Booster has increased one brand's direct bookings by 55%.
  • anonymous on 15 Sep 19
     
    Partnerships are important in business. It's better when it creates a smooth and easy booking process for guests. That would increase revenue.
anonymous

Shopify, the e-commerce company that's coming for Amazon - Vox - 0 views

www.vox.com/...e-dawson-kylie-jenner-allbirds

technology hospitality hotel software business green mobile solution travel tech

shared by anonymous on 30 Jan 20 - No Cached
  • Helmed by internet personalities with a combined 40 million-plus subscribers on the video platform and roughly 50 million more followers on other social media networks, then breathlessly promoted with nearly five hours of videos that drew more than 90 million viewers, the flash sale planned for the afternoon of November 1 was inevitably going to be massive.
  • Organizers recognized that it would be an event, and that it was going to need Shopify
  • Currently more than 1 million merchants around the globe use the company’s technology to open their own digital storefronts and sell goods on the internet, creating a constellation of independent, and decentralized, stores (unlike marketplaces like eBay or Etsy)
  • ...10 more annotations...
  • Shopify has worked to position itself as the online commerce solution with the experience and size to support fast-growing, digitally native brands — the company’s tech has powered direct-to-consumer staples such as Allbirds and Brooklinen —
  • Last year, the company announced plans to invest $1 billion over five years on warehouse space and robotics to build out a fulfillment network so Shopify can also deliver your packages.
  • But what really has made the Shopify platform a bit of a juggernaut is its comprehensiveness
  • Currently, 1.4 million full-time jobs globally are supported by companies using Shopify.
  • who can tap their networks to instantly bring “high quality, low volume goods” into the world.
  • The company expects to see roughly $1.5 billion in revenue in 2019, a 50 percent jump from the previous year, and continues to see strong growth in subscription revenue.
  • Shopify software was processing $1.5 million in sales and 16,000 checkouts a minute.
  • Shopify’s plan is to lease warehouse space, and utilize robotics technology from a company called 6 River Systems, which they purchased in October for $450 million
  • Companies that sign up for the program can even have their own logo stamped on the box, unlike Amazon third-party sellers, which end up advertising Bezos’s latest project.
  • Trying to take on Amazon and its fulfillment network is a daunting task. That $1 billion investment Shopify is making may sound massive, but Amazon plans to spend $64 billion on logistics and shipping alone in 2019.
  • anonymous on 30 Jan 20
     
    Is Shopify the new Amazon? If you do not know what Shopify is, it is an ecommerce platform for companies to use to sell their goods. It helps merchants to set up simple website store fronts and allows them to customize their store anyway they want. It also assists them will marketing campaigns, distribution, and shipping.
  • ggara004 on 31 Jan 20
     
    Very interesting article! This introduces Shopify as one the new ecommerce platform that allows individuals to set up the way they want to see their store front. It allows them to manage everything on this platform. Almost like a direct competitor to Amazon.Very interesting market for exponential growth!
laura kaczkowski

Travel Agents Increase Use of GDS to Book Hotel Rooms - 3 views

www.prnewswire.com/...ook-hotel-rooms-135915248.html

shared by laura kaczkowski on 14 Sep 12 - No Cached
  • Advanced Search Search Products & Services    News Releases Close Send a release Member sign in Become a member For bloggers For journalists Global sites Products & Services Knowledge Center Browse News Releases Contact PR Newswire
  • he leading global provider of revenue generating solutions for hoteliers, clearly demonstrates how crucial Global Distribution System (GDS) platforms and GDS Shopping Displays are to travel agents:
  • 84 percent of respondents indicated that they were using their GDS platform the same amount or more often than in the past, with 35 percent stating that they are using GDS more.
  • ...8 more annotations...
  • where 26 percent of travel agents stated that they used their GDS platform more often than in the past and 19 percent said they used the GDS Shopping Displays more often than before.
  • "Travel agents are increasing GDS hotel use, and have once again confirmed their confidence in GDS Shopping and Booking Displays,"
  • Travel agents in 25 countries across the Americas, EMEA (Europe/Middle East/Africa) and Asia/Pacific regions who subscribe to one of the four major GDS systems were asked to participate.
  • n the survey, travel agents worldwide also indicated that promotional messages are effective and often prompt bookings: 66 percent of all travel agents surveyed who were aware of promotional messages requested additional information by looking at the screen attached to the promotional message.
  • "This survey definitively shows that promotional messages are not only an excellent way to reach travel agents, but also a valuable sales catalyst,
  • s the leading provider of revenue generating solutions for hoteliers across the globe. TravelClick offers hotels world-class reservation solutions, business intelligence products and comprehensive media and marketing solutions to help hotels grow their business.
  • is one of the fastest growing marketing research firms in the United States. With offices across the country and in Europe and partnerships with many of the largest companies in the financial services, consumer package goods, automotive, healthcare, media, technology and travel and leisure industries worldwide, PMI also offers advanced advertising and brand measurement along with direct marketing expertise.

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  • laura kaczkowski on 14 Sep 12
     
    In the article, "Travel Agents Increase Use of GDS to Book Hotel Rooms," it talked about how the leading global provider of revenue is generating solutions for hotels, it shows how important GDS platforms are to travel agents. "84 percent of respondents indicated that they were using their GDS platform the same amount or more often than in the past, with 35 percent stating that they are using GDS more." Back in 2009, when the last study was conducted, about 26 percents of travel agents said that they used their GDS platform more often than in the past. This study also states that the annual GDS shopping displays will be over $50 million in 2011, which will increase more than a million bookings compared to 2010. There was another survey that was done and they surveyed different travel agents from across the world that were subscribed to a major GDS system. In the survey the travel agents indicated that promotional messages are effective and often prompt bookings. Out of the travel agents they surveyed, 66% said that they were aware of the "promotional messages requested addition information by looking at the screen attached to he promotional message." From this survey it showed that promotional messages are an excellent way to reach travel agents and from reaching the agent, they also reaching the customer, it's a win-win reaction.
  • Michael Anthony on 14 Sep 12
     
    I enjoyed the part about brand and promotional messaging, that is always a lure for me. When I see an attractive offer, evern If I'm not interested in booking or going to the destination, I often click on it anyway just to see the offer. It is a very effective marketing tool.
andreae22

My Head in the Clouds (computing): A Case Study of a Restaurant Group Embracing Off-Site Technology | Boston Hospitality Review - 0 views

www.bu.edu/...-embracing-off-site-technology

shared by andreae22 on 25 Jan 21 - No Cached
  • These applications simplify daily tasks for management teams and staff, which will ultimately leverage senior management down to focus on the bigger picture
  • he year was 2010 and the impending doom of PCI Compliance was upon us.  At best, our network infrastructure was dated and we needed to act quickly to get it into compliance.
  • CI Compliance is an almost unachievable set of network security standards designed to protect the credit card giants, who already charge them way too much for credit card processing and continually squeeze them with a plethora of monthly fees. 
  • ...21 more annotations...
  • The Payment Card Industry Data Security Standard (PCI DSS) is a set of security standards designed to ensure that ALL companies that accept, process, store or transmit credit card information maintain a secure environment
  • he restaurant industry is also plagued with security breaches, including large chains such as Darden (Cheddar’s), Panera Bread, Sonic and Arby’s.
  • Operators must identify network vulnerabilities, physical vulnerabilities, and operational vulnerabilities that could result in a credit card breach and fix them.  In summary, it is a painfully tedious, extremely time consuming, and potentially expensive process
  • It is extremely important for the security of our guest’s payment information, both for ensuring trust with our customers and limiting legal liabilities
  • PCI DSS is mandatory for any and all businesses that accept credit cards.  It involves a process of assessment, remediation and reporting.
  • egacy systems such as Positouch, Micros, and Aloha are bulkier, more expensive, and much harder to program and implement.
  • In a nutshell, PCI DSS forced us to upgrade our network, which ultimately allowed us to operate in the cloud.  This unintended outcome to a painful requirement was truly a blessing in disguise and it pushed us into new territory – the cloud!
  • IBM defines cloud computing as “the delivery of on-demand computing resources — everything from applications to data centers — over the internet on a pay-for-use basis.”[iii]
  • ud computing can streamline our operation.
  • The first order of business was to get our network infrastructure in order.
  • Toast
  • It is extremely intuitive, like using a smartphone, thus needing very little training. As wireless POS solutions evolve, legacy systems will eventually be phased out.  It is only a matter of time.
  • EMV (Europay, MasterCard and Visa) is another set of regulations that are coming to the restaurant industry. “EMV is a global standard for cards equipped with computer chips and the technology used to authenticate chip-card transactions.”
  • Pay My Tab will fully integrate with our POS system and eliminates many bulky PCI DSS requirements.
  • llows for remote access, allowing management to check flow of service, identify unique reservations, and make sure that waitlists are being managed appropriately. 
  • good communication is key for making sure work-life balance is maintained.
  • An area which the cloud has really saved our restaurants time is with food & beverage inventories. 
  • This has greatly improved productivity and allowed our management teams to communicate in real time.
  • Our office hardware now consists of much less expensive “Network Computers”, which do not require expanded memory for giant program
  • Although the solutions highlighted above create efficiency and save time, they do not serve guests and they don’t understand the art of hospitality
  • It is imperative that as restaurateurs we continue to create a positive environment, embrace innovation, and engage and train our employees in the art and skill of hospitality.
  • andreae22 on 25 Jan 21
     
    This article is an case study on how one restaurant group could use cloud computing to improve their business. By not only securing the companies information by the customers as well. Reviewing the key points of sales interactions between customers and the restaurant, like the POS, Tableside payments, reservations and management assistants.
kuhang

Cybersecurity in Tourism & Hospitality: the urge of protecting customer data - NTG - 0 views

nexttourismgeneration.eu/ge-of-protecting-customer-data

cybersecurity hospitality business

shared by kuhang on 30 Oct 20 - No Cached
  • Organizations in tourism and hospitality have massive databases of personal data nowadays as they ask their consumers to leave their data for better and optimized services.
  • Cybersecurity is defined as the area related to computing and telematics that focuses on protecting the computer infrastructure and avoiding all types of threats, which put at risk the information that is processed, transported and stored in any device.
  • The accommodation industry is beginning to be aware of the relevance of this topic: if hotels do not manage this issue properly, they lose the opportunity to give the clients the reliability and security they need.
  • ...3 more annotations...
  • n many cases, it is the employees themselves who fall into errors that expose the security of the hotel and the privacy of their clients through a lack of cyber security. Incorrectly shared passwords, professional accounts that link to personal devices or the dissemination of internal company information are some of the mistakes employees make. In order to correct these errors and ensure that they do not happen again, training and awareness-raising are the keys.
  • Employees must be informed at all times about the correct practices to be followed, thus avoiding making mistakes that in most cases have terrible consequences, both for the hotel and for the customers themselves.
  • For the peace of mind of the guests, the hotels should complete constant intrusion tests to evaluate the state of the systems, auditing their security from the point of view of possible external attacks. In order to make an optimal security assessment, it is best to carry out controlled attacks on the systems.
  • kuhang on 30 Oct 20
     
    This paper mainly discusses the importance of network security in tourism and hotel industry. Due to the characteristics of the industry, it is inevitable for hotels to manage and protect their customers' personal data. Therefore, network security is very important for hotels. Then the author analyzes the reasons of the hotel data breach and puts forward solutions. The main approach is conduct network security training for employees and regularly evaluates the system status.
Scott Kane

Event Planning - Technology Solutions - Active Network Mobilizes - Successful Meetings - 1 views

www.successfulmeetings.com/...Active-Network-Mobilizes

shared by Scott Kane on 03 Oct 12 - No Cached
  • At one customer's event in January, attendees earned points by using their mobile devices to check in at exhibitors' booths, take surveys, and participate in various networking events - all of which helped the attendees chart their progress during the event, Miller say
  • the company thinks it will offer a service that the company has wanted to include in the mobile event app since it first launched: an efficient e-business card/contact exchange technology. While Active Network has explored the possibility for years, it felt that earlier technologies were not good enoug
  • "There was a leaderboard that allowed them to see how they were doing compared to their friends, colleagues, and peers at the event, and see where they're positioned during the event and beyond it, throughout the year," he says. This also helped the show organizers and exhibitors track attendees' behavior.
  • ...1 more annotation...
  • n one case, [at a conference education session], a number of people were saying that they weren't clear on a specific topic. We were able to send that speaker back out onto the stage to clarify that point
  • Saida Albanes on 03 Oct 12
     
    Event management software firm Active Network has launched a new suite of mobile applications for meetings and events that is designed to encourage attendees to engage with meetings' goals and conferences' brands, while helping the executives running them to better and more efficiently respond to attendees' needs. While Active Network has explored the possibility for years, it felt that earlier technologies were not good enough - for example, Bluetooth requires a multi-step device pairing before the exchange, and would drain mobile batteries too fast, says Miller.
  • Scott Kane on 12 Nov 12
     
    An Event Management Software firm has launched mobile applications for specific meetings and events to encourage attendees to participate and review certain aspects of the specific event. The company has been in the mobile industry for a few years now and are working their way up the ladder with some pretty large events. The mobile apps the company offers are quite interesting and are a great way to keep the people attending the event involved. In a specific case during a presentation a guest speaker was not fully understood by some people and the attendees were able to review the speaker afterwards saying they didnt totally understand the technology of the app allowed the speaker to come back out and clarify themself. The company is certainly going in the right direction and offers great technological advances to a variety of different fields who host conferences and business events.
mtedd003

Bringing on content and the network effect for GDS hotel platforms | PhocusWire - 1 views

www.phocuswire.com/GDS-hospitality-platforms

technology Hospitality GDS

shared by mtedd003 on 20 Sep 19 - No Cached
  • It’s an understatement to say that the global distribution companies have evolved away from their traditional airline focus to bring accommodation into the mix.
  • reveals that the GDS “had lost share in lodging distribution” 
  • Sabre had developed the platform in response to demand for more content and functionality from both the supply and demand side.
  • ...11 more annotations...
  • deal boosted its accommodation offering by 30%.
  • interesting theory of whether GDSs can create their own network effect.
  • “We have increased our beach, resort and leisure content which allows us to be a much more attractive content sourcing partner to retail agencies and other online channels so it has expanded our customer base enormously.”
  • GDSs are investing in their lodging content but with travel distribution it’s rarely a case of just integrating content.
  • Waters says Amadeus has five million representations of hotels on its system but over a million unique hotels.
  • normalizes the data so it is only displayed once and travel sellers can see the same room, hotel and date and then compare prices and see what margin or commission they might make from a booking.
  • the standardization is driven by artificial intelligence
  • Sabre, which cites a similar figure for properties available via its new lodging distribution technology, has also worked on normalizing the data
  • The GDSs continue to see opportunity and growth in their hospitality divisions
  • Waters says the ambition is to continue growth and “become the default hotel platform for B2B channels.”
  • biggest, professional metasearch with bookability platform in the industry.” AmadeusBooking.comSabre
  • anonymous on 20 Sep 19
     
    GDSs continue to lose market share so they need to step up their game to pick it back up again. With airlines and hotels constantly trying to get bookings direct they are losing out. They need to try and get their networks in sync. Companies like Sabre are trying to improve their platform to make it more user friendly and better content. The GDSs are trying to get on board as many accommodations as possible to increase the customers choosing their networks to use to book. The more bookings they get the more attractive they look to providers.
  • mtedd003 on 10 Sep 20
     
    Sabre Travel Network, a large GDS company is responding to loss in lodging distribution. Sabre is accomplishing this by competing with rival GDS platforms who have made deals with booking.com. The deals have afforded rival companies such as Amadeus 30% more in accommodation traffic. Amadeus increased their market visibility by expanding their customer base for those looking for beach, resort, and leisure content. Sabre is looking to stretch their lodging distribution by normalizing data with usability studies which is help agents make faster booking decisions. The belief is that the decision will eventually expand Sabre as the default GDS platform.
mmdmd99999

PCI Compliance: What Every Hotelier Should Know and Do | hospitalityupgrade.com - 0 views

www.hospitalityupgrade.com/...magazine_Detail.asp

shared by mmdmd99999 on 14 Apr 21 - No Cached
  • Payment Card Industry Data Security Standard (PCI DSS) compliance has become a very important consideration for hotels.  Some hotels are not in compliance and don’t even know it.  There are significant penalties associated with non compliance including lawsuits, audits, fines and even losing the ability to process credit card payments.
  • PCI compliance is about network and computer security
  • such as securing paper documents, proper shredding of documents and document retention
  • ...3 more annotations...
  • Network segmentation and the use of firewalls is very important.  No email or Web surfing should be done on the secure side of a network.
  • “How to be compliant,” that has additional links to each credit card brand.
  • There are levels of merchant compliance.  A level 1 merchant processes more than 6 million transactions annually.  This level requires an annual onsite security audit and quarterly network scans.Level 2 merchants process between 1 million and 6 million credit card transactions annually.  This level requires an annual self assessment and quarterly network scans.Level 3 merchants process between 20,000 and 1 million e-commerce transactions annually and have the same compliance requirements as level 2.Level 4 merchants process fewer than 20,000 e-commerce transactions a year and require annual self assessments and network scans.Data security breaches can cost a hotel an average of $182 per compromised record.  This does not include the cost of defending a lawsuit, if one is brought, or fines for non-compliance from individual credit card brands.
  • mmdmd99999 on 27 Jun 22
     
    PCI compliance, what is it, how to make sure you are compliant, why do we care?
joshli2022

5 Ways 5G Will Transform the Hospitality Industry - 0 views

skift.com/...sform-the-hospitality-industry

Technology hospitality hotel business travel green

shared by joshli2022 on 04 Jul 22 - No Cached
  • 5G can enable operators to revolutionize their offerings with cutting edge in-room and cross-facility services.
  • Enhanced smart room technology means that room temperature, lights, shades, TV, and other in-room amenities can be totally unified and effortlessly controllable through guests’ mobile apps.
  • joshli2022 on 04 Jul 22
     
    The technologies come with a 5G network that could increase guests' convenience in engaging with the properties' facilities to maintain an efficient service system. Second, the personalization of the services could be flexible since the connection with the AI and VR computer systems. Third, the development in using new techs will be booming through the 5G network. Then, the event and conferences will be more resilient in the hotel and have stable connections with people remotely. Lastly, the hotel operation will be efficient and sustainable with the support of the 5G network.
Ryan Jove

Headline Story | equities.com - 0 views

www.equities.com/...headline-story

headline story equities technology hospitality Software Business tech solution

shared by Ryan Jove on 09 Oct 12 - No Cached
  • tw telecom CEO Keynotes COMPTEL PLUS Fall 2012 Convention & EXPO
  • called for the Federal Communications Commission (FCC) to embrace "smart, forward looking competitive telecom policy with price and service quality rules where incumbents have market power, regardless of technology used."
  • "The FCC should establish technology-neutral policies, a principle that is central to the Telecom Act of 1996 and competition policy,"
  • ...7 more annotations...
  • "The industry is moving from a physical infrastructure to a logical one. We're moving from circuits to services. Innovation is driving our success as a competitive indu
  • stry." 
  • Intelligent Network
  • Intelligent Network
  • "We as an industry must adapt to new technologies and capabilities as our customers adopt IT strategies for cloud services and solutions. And we must convince the FCC to update its competition rules to accommodate these changes.
  • "Competition drives innovation. Innovation grows the market,"
  • The company's fiber optic networks directly connect more than 16,300 buildings across the United States
  • Ryan Jove on 09 Oct 12
     
    This article outlines the discussion about whether the Federal Communications Commission (FCC) should change their policies that were enacted in the Telecom Act of 1966.  At the COMPTEL PLUS Fall 2012 Convention and EXPO, Larissa Herda, the Chairman, CEO, and President of tw telecom urged the FCC to adapt to the new competitive technologies.  She emphasizes the importance of change going forward and discusses the Intelligent Network as an example.  She calls for the adoption of new IT Strategies for cloud services and solutions.  Above all, this article discusses the convention as a platform for the discussion of change in the tech world.
marylauren1717

MELODIKA.net - Players Network signs Ascent Solutions to develop its "NextGenTV" Broadband Television and Social Me - 0 views

www.melodika.net/index.php

network solutions broadband television social

shared by marylauren1717 on 22 Jan 13 - No Cached
  • Players Network (OTCQB: PNTV), a Global New Media and Entertainment Company, announced today it has entered into an agreement with software engineering firm Ascent Solutions to develop the company's next generation proprietary broadband-based content distribution and social media platform.
  • The Platform is based on a cutting edge business model that incorporates forecasted online consumer trends and usability.  This new generation software design allows for content to be monetized through a variety of methods including subscription, merchandising, micro-transactions, services and targeted advertising.
  • This innovative upgrade of our proprietary platform software will establish the worldwide standard for how large and small media companies can begin to monetize content over broadband and any interconnected, digital device.
  • marylauren1717 on 22 Jan 13
     
    Players Network will be entering into an agreement with Ascent Solutions, a software engineering firm, to up their social media game and develop their "company's next generation proprietary broadband-based content distribution." To enhance their Branded Lifestyle Video Channels which can be viewed simultaneously by users on all digital devices, Ascent Solutions will be implementing an Enterprise Web Platform meant for large scale global distribution.  By analyzing online consumer trends, Ascent Solutions will assist in monetizing their content through methods such as subscription, merchandising, etc. Ascent Solutions helps the gaming and hospitality industry find the right technology for their businesses.  I believe today's modern-day companies emphasis and reliance on social media and telecommunications can all benefits from the services offered by Ascent Solutions. With a nationwide footprint and local services, Ascent can help large and small media companies alike monetize content over any interconnected, digital device. With expertise in the gaming and hospitality industry, with major clients such as Hard Rock Hotel and Casino and Speedway Casino. Ascent keeps up with technology trends and can further any business model.
Paige Wuensch

TLabs Showcase - Green Path Transfers | Tnooz - 0 views

www.tnooz.com/...-showcase-green-path-transfers

green path transportation travel hospitality

shared by Paige Wuensch on 19 Jun 13 - No Cached
  • Green Path Transfers, part of the WHL Group, is a new, global, eco-friendly airport transfer and ground transportation network. We are currently operational in over 30 destinations around the world, with over 100 expected by the end of this year.
  • Our focus is on partnering with local operators who have made a commitment to environmental sustainability, especially through the use of low carbon emission fuels or engines
  • . They do not know how to access global markets with a professional transfer service priced for distribution (a problem they have as well with their other tour and activity products), nor do they have the technology to plug into global distribution, and this is where Green Path Transfers comes in.
  • ...8 more annotations...
  • Second is the move to a low carbon future. The WHL Group is committed in all its businesses to minimising our environmental footprint and supporting local communities. In designing the airport transfers business we noted the increasing number of “green” transfer and taxi companies appearing around the world and had the idea to try and bring as many of these into one big global family as we could
  • Green Path Transfers are simply in this case focussing our training, distribution efforts etc. around the transfers element of their business, giving them access to the technology to plug them into global markets.
  • First, ground transportation in much of the developing world is still very fragmented and immature.
  • Green Path Transfers offers transfers from airports, ship ports, bus stations, train stations and border crossings, as well as inter-city and inter-country transfers.
  • Strengths: Unique, appealing twist on an existing product Strength of the global network, reaching destinations others can’t Ability to leverage other WHL Group assets. A network of operators with strong shared values and a shared mission (building a greener future
  • Weaknesses: Limited exposure. Difficulty recruiting partners in some destinations offering low-emission vehicles being. They are essentially non-existent, especially in developing countries.
  • Opportunities: To become a recognized brand name within the travel industry and the travelling public for providing eco-friendly ground transportation To become a global partner to worldwide corporations with a focus on environmental sustainabilit
  • Threats: Larger organisations moving into the space Low/zero emission vehicles becoming so prevalent that this is no longer a unique selling point
  • Paige Wuensch on 19 Jun 13
     
    Green Path Transfers are a a fairly new Eco-friendly airport transfer and ground transportation network. The goal is to offer safe and professional transportation in global markets to travelers. In addition Green Path Transfers are focusing on a low carbon movement in the future. The company has partnered with companies using low-emission vehicles and these vehicles are clearly marked in the search results of the website, in order to allow the customer a completely transparent booking and check-out process with the vehicle of their choice. Their customers consist of leisure travelers, corporate travelers and their distribution partners, such as hotels and flights.
Hana Musilova

Internet Access Keeping Up with Changing Requirements - 1 views

Rock, Jeremy. 2012. "Internet Access Keeping Up with Changing Requirements." Hospitality Upgrade 48-52. Hospitality & Tourism Complete, EBSCOhost (accessed January 26, 2013).

shared by Hana Musilova on 27 Jan 13 - No Cached
  • Hana Musilova on 27 Jan 13
     
    As technologies are evolving at all times, providing a good and reliable high speed Internet for hotel properties has become a challenging task. The ultimate goal of every hotel is to provide exceptional service to guests therefore the expectations for having a fast and reliable Internet are high as well. According to the Internet Access article by Jeremy Rock, there are a few factors that need to be considered when a hotel is planning to partner with an industry solution provider. The first factor is a hotel needs to consider is understanding the providers. As stated in the article, "the key difference between many of the providers come down to the backend solution, technical capabilities and overall support." The second factor is bandwidth management, which discusses is the number of devices that can be attached to the network. It is critical for a property to have the right amount of bandwidth to serve their guests. The next factor regards the usage of Wi-Fi. As we are moving forward with our technologies, more of our systems are connected to wireless network in a hotel and service providers have to ensure a secure storage and access of all of our data. The last key factor is the infrastructure and overall network design to ensure effective coverage throughout the hotel to ensure all of our guests can easily access the network at all designated areas. As we look at all the factors important in providers' selection, whom should we choose? We can either select guest Internet service providers, who provide consistent Internet service in guests rooms which is connected to the PMS for charging purposes. We can also select IPTV solutions providers who "have the ability to combine video and Internet access into single packages" as stated in the article. The last choice would be audiovisual companies that deliver solution between meeting spaces and guest rooms. In my opinion, this article was extremely educating and interesting. When we come to a hotel nowa
anonymous

Effects of Layoffs on Hospitality Employee Communication Networks. - Thursday, 24th January 2008 at 4Hoteliers - 0 views

www.4hoteliers.com/4hots_fshw.php

shared by anonymous on 24 Jan 13 - No Cached
  • anonymous on 24 Jan 13
     
    In the hospitality industry, communication technology provides many benefits in helping workers in the hotel environment. This is an interesting article because it talks about how Informal networks are restored after downsizing…especially when there is a layoff. Everything that happens in a business's network is important because worker's store all updates and information in the system. Now when a layoff happens, it is harder for the remaining employees to take over the task of those who left. Sometimes it happens that the network/employee connections after a downsizing can interrupt the business itself. It is also important for the remaining workers to restore communication and access all other information. In every workplace, computer networks and communications are crucial for the businesses workflow. The author also mentioned that "Corporate downsizing is extremely disruptive to the surviving employees, even if the company does not formally reorganize," said Susskind. When the hotel industry, or any business, experience downsizing, it is highly difficult to gather all the workers and have them focus on getting the problem fixed. This study wanted to analyze how only few of the workers, only 97 individuals, respond to the implications in the workforce…How they correspond to the downsizing flow and turnovers. Employees might feel like all their work was a waste of time, especially if they cannot retrieve the industries information. It is the manager's task to help the workers figure out a solution and other ways to restore the communication pathways after the downsizing. In that study, they were able to evaluate how the communication pathways of the workers continued, and some who felt that it was not possible to regain the network's data had left, but many of the corporation workers decided to help with the recovery, and helped in reestablishing their tasks in organizing the system.
xwang023

How To Test and Increase Your Internet Speed - 3 views

mobileoffice.about.com/...boost-home-internet.htm

shared by xwang023 on 23 Jan 13 - No Cached
  • and reliable Internet access can make all the difference between a good and an excruciating web experience.
  • first step is to test your Internet connection download and upload speeds at a site like Speedtest.net or DSLReports.com to see if you're actually getting the rated connection speed from your ISP.
  • free public DNS services
  • ...7 more annotations...
  • your ISP's DNS servers are set by default in the router or your computer
  • you can change the settings to a faster, more reliable, and more up-to-date DNS server.
  • How quickly you access websites and online services is determined in large part by the DNS servers settings on your computer or network router.
  • call your Internet service provider or visit their website's help section to find out how to get the speed you are paying for.
  • You may also be able to increase your broadband speed by adjusting your network device settings or using web accelerators,
  • speed tweaks can cause system instability and may only provide small speed increases that may not make all the effort worth it if your current online connection speeds are acceptable.
  • What's an acceptable speed?
  • xwang023 on 23 Jan 13
     
    This article is talking about speed up people's internet access in life. When people want to speed it up , they need to test their internet access speed at first, such as they could go to the DSLReports.com. People also could chanfe their DNS settings to a faster, more reliable DNS server. Like Google and OpenDNS have free public DNS serviecs that can greatly increase their web browsing speeds and offer features like improved security. What's more, people can contact their ISP if their have slower than expected speeds. Last way is to tweak their DSL or Cable Settings by adjusting their network device settings or using web accelerators.
  • anonymous on 24 Jan 13
     
    It is important to have a fast speed internet in a hotel industry. To provide a good service to your guests, you have to be on top of things, especially using the network and reservation system. The computer systems facilitates the employees in that in helps with the speed of their task, therefore a fast internet speed will only work in the hotel's advantages.
Xiameng Zheng

The Future of Organization's Computer Network Security - 1 views

www.ipcsit.com/37-E095.pdf

shared by Xiameng Zheng on 23 Jan 13 - No Cached
  • Xiameng Zheng on 23 Jan 13
     
    Consider of one the most important factors of computer network through internet, security, business can be attacked from both inside and outside the company network. Therefore, computer network security is very important to prevent and protect the organization from internal and external attacks. This research paper talks about the importance of computer network security, the current situation and the future trend. It focus on the Delphi technique installation in the future corporations, which is designed as a group communication process that aims at conducting detailed examinations and discussions of a specific issue for the purpose of goal setting, policy investigation, or predicting the occurrence of future events. Common surveys try to identify "what is," whereas the Delphi technique attempts to address "what could/should be". I learnt about this technology on a graduate course Meeting and Convention, the certificate of Delphi is an requirement in the convention industry right now, and I think it will be widespread used in the future.
Xuan Huang

Hotel Communication Network Introduces a New Generation of In-Room Technology - Exhibitor News Network (ENN) - 0 views

www.exhibitoronline.com/...enn-display.asp

hotel communication network technology

shared by Xuan Huang on 25 Jan 13 - No Cached
  • for convention managers because it is the first innovation that actually makes it easier for the hotel, the convention manager and the convention attendee to
  • HCN’s features can help energize and improve the convention experience while helping hotels secure and retain key convention business
  • More than 65 percent of the guests at the Hilton have used the technology and an overwhelming
  • ...15 more annotations...
  • More than 65 percent of the
  • More than 65 percent of the
  • for convention managers because it is the first innovation that actually makes it easier for the hotel, the
  • for convention managers because it is the first innovation that actually makes it easier for the hotel, the
  • Hilton Chicago (1550 rooms since August 2010) and the InterContinental Hotel Chicago (800 rooms since January 2011)—are clear successes. More than 65 percent of the guests at the Hilton have used the technology and an overwhelming majority of them (85 percent in an HCN/Hilton survey) said they would prefer to
  • of the guests at the Hilton have used the technology and an overwhelming
  • of the guests
  • of the guests at the Hilton have used the technology and an overwhelming
  • of the
  • patented “game-changing” in-room technology for hotels
  • It’s the ultimate competitive weapon for the convention hotel and a game changer for convention managers because it is the first innovation that actually makes it easier for the hotel, the convention manager and the convention attendee to get what they want
  • It’s the ultimate competitive weapon for the convention hotel and a game changer for convention managers because it is the first innovation that actually makes it easier for the hotel, the convention manager and the convention attendee to get what they want ,
  • convention manager and the convention attendee to get what they want , ”
  • installations—at the Hilton Chicago (1550 rooms since August 2010) and the InterContinental Hotel Chicago (800 rooms since January 2011)—are clear successes. More than 65 percent of the guests at the Hilton have used the technology and an overwhelming majority of them (85 percent in an HCN/Hilton survey) said they
  • InterContinental Hotel Chicago
  • Xuan Huang on 25 Jan 13
     
    Hotel Communication Network HCN is a corporation that serves hoteliers who have embraced in-room technology as a costeffective and guest-friendly way to automate and enhace guest services while reinforcing the hotel's brand message. In recent 2 years, HCN has secessfully practiced in hospitality industry wide, to hotel opertators and convention maangers. It is a breakthrough for the hoteliers because it makes the GM directly reach every guest in every room with instant personal communication and with the ability to customize hotel service offerting. From the customer pespect, this technology is accepted and loved by majority of the guests.
Cindy Saunders

Conference News - Presentation Solutions - EventMobi Adds Attendee Networking Feature - Successful Meetings - 0 views

www.successfulmeetings.com/...ds-Attendee-Networking-Feature

conference news networking

shared by Cindy Saunders on 30 Jun 13 - No Cached
  • EventMobi, recently added a new Attendee Networking feature that lets meeting attendees connect with each other before, during, and after an event using Private In-App chat that also includes integration with LinkedIn profile information. 
  • Attendees can network with other meeting attendees by creating their own personal app profiles
  • messaging one another before the event even begins
  • ...2 more annotations...
  • They also
  • have the power to disclose certain information about themselves, including specializations, region, interest
  • Cindy Saunders on 30 Jun 13
     
    This new feature from EventMobi allows conference attendees to pre-engage with each other prior to the conference. Much like a 'chat-room' of days past, sharing interests will allow attendees with like interests to meet or 'chat' with each other. Imagine a first time attendee 'room' where first time conference attendees have the ability to immediately connect with each other to share in the conference together....they don't know anyone, don't know what to expect, etc., when it can be difficult to break into a repeating conference where many of the attendees know each other. Or how about a "morning runner" group, or a 'I like dogs group' for a veterinarian conference. It's a great move forward for conference attendees.
Michelle Wilson

Ping Identity Shares Best Practices for Securing and Managing User Access to UltiPro at the Ultimate Connections Conference | EON: Enhanced Online News - 0 views

eon.businesswire.com/...Single-Sign-On-to-UltiPro

HRIS SSO HR payroll employee satisfaction identity security

shared by Michelle Wilson on 05 Apr 12 - No Cached
  • ing Identity solutions for human resource applications help companies get the most out of their HR technology investments. The company’s cloud identity management solutions allow employees to securely access UltiPro and other Web-based HR applications using Single Sign-On (SSO), while making it easier for Human Resource Information Systems (HRIS) to provision and manage user accounts. Whether a customer chooses PingFederate cloud identity management software or PingOne cloud identity management as a service, Ping Identity’s products are designed to work with existing HRIS systems, as well as a wide variety of Web-based environments and business applications. Connections—The Ultimate Partner Forum is Ultimate Software’s annual customer conference. Each year, a dynamic group of more than 1,000 HR, payroll, and talent management professionals come together to learn about UltiPro product enhancements, industry best practices, and compliance regulations. On March 29, 2012, at 10:45 a.m. PDT, Ping Identity Senior Technical Architect Paul Madsen will join Ultimate Software’s Vice President of SaaS Technology Jim Jenson and Director of Strategic Alliances Jennifer Brafman Staffen in a track session for UltiPro Enterprise that will cover “The Advantages of Single Sign-On and How to Get There.” The session will repeat at 4 p.m., PDT, March 29, 2012, in a track session for UltiPro Workplace. To learn how Ping Identity’s cloud identity management solutions work with UltiPro and other HR applications, please stop by the Ping Identity booth. The Ultimate Connections Conference begins today and continues through Friday at the Bellagio Hotel in Las Vegas. About Ping Identity | The Cloud Identity Security Leader Ping Identity provides cloud identity security solutions to more than 800 of the world's largest companies, government organizations and cloud businesses. With a 99% customer satisfaction rating, Ping Identity empowers more than 42 of the Fortune 100 to secure hundreds of millions of employees, customers, consumers and partners using secure, open standards like SAML, OpenID and OAuth. Businesses that depend on the Cloud rely on Ping Identity to deliver simple, proven and secure cloud identity management through single sign-on, federated identity management, mobile identity security, API security, social media integration, and centralized access control. Visit pingidentity.com for more information. Contacts fama PR for Ping IdentityWhitney Parker, 617-986-5011pingidentity@famapr.comFollow Us on Twitter: @PingIdentityJoin our LinkedIn Group: Ping Identity CloudSubscribe to our YouTube Channel: PingIdentityTV Recent Stories from Ping Identity UNC’s Kenan-Flagler Business School Turns to Ping Identity to Solve Identity Management Complexity April 04, 2012 DENVER--(EON: Enhanced Online News)--Ping Identity today announced that the University of North Carolina’s Kenan-Flagler Business School has selected PingFederate to ease the management of identiti... more » Ping Identity Partners with Macnica Networks April 03, 2012 TOKYO--(EON: Enhanced Online News)--Ping Identity®, The Cloud Identity Security Leader™, today announced that it has partnered with Macnica Networks Corp., the leading value-added distributor in Ja... more » Ping Identity Launches Certified Service Partner Program April 03, 2012 DENVER--(EON: Enhanced Online News)--Ping Identity announced its Certified Service Partner Program. more » More Stories class
  • Ping Identity solutions for human resource applications help companies get the most out of their HR technology investments.
  • allow employees to securely access UltiPro and other Web-based HR applications using Single Sign-On (SSO), while making it easier for Human Resource Information Systems (HRIS) to provision and manage user accounts.
  • Michelle Wilson on 05 Apr 12
     
    This article shares some information about a Ping Identity that was demonstrated at the Ultimate Connections Conference in Las Vegas which was held at the end of March. Ping's experts were on hand to discuss how Ping Identity can help eliminate multi-employee passwords, increasing security. Ping uses cloud identity management solutions which will allow employees to access web-based HR applications using SSO (single sign-on), making it easier for HR managers to monitor user accounts. Pings systems are designed to be used with a wide array of products already in use. This is very interesting and will help the HR department, making their job a little easier by not having to worry about misuse of employee sign ons.
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