Group items matching

in title, tags, annotations or url

Hotel room check-in and access via smart phone

iRiS Software Systems has a Guest Valet concierge application for both tablets and smart phones. The sommelier, bar and menu applications allow guests to order from a visually stimulating tablet-based menu.

GlobalVCard – GlobalVCard allows you to make secure online payments with a single or multi-use unique credit card number. You create the “card” virtually and a digital image of the card on your smart phone is presented for payment.

Top POS Predictions for 2017 “Windows will no longer be the number one operating system in the market, as multiple operating systems are being offered to allow greater flexibility to consumers. Data collection will be a bigger selling point for consumers, not only to track sales and inventory, but also to manage shifts and training, as well as deploy customer loyalty programs.” — Bematech “We will see increasing configuration flexibility to adapt to more fluid layouts in a hyper-channel oriented world, smaller counter footprints, more intensive future-proofing and increased value.” — Fujitsu America, Inc. “Major restaurant chains will continue to adopt online ordering and line-busting technology and POS hardware will do a better job of connecting wirelessly to each other (Internet of Things) and to mobile (smartphone and tablet) devices. It will also integrate with sensors, cameras and video monitors to provide smart advertising to customers based on environment and purchasing trends.” — Epson “A lot of the new requests for hardware are around supporting initiatives for increasing customer engagement. These come in the form of minimizing the barrier for traditional POS, installing kiosks of varying sizes and form factors, mobility solutions, and customer-facing screens on the POS for supporting both touch and non-touch versions.” — Par Technology Corp. “In the end, hardware is simply the platform for software and consumer omnichannel demands. The rise in mobile payments and the EMV mandate will prod hospitality to upgrade legacy POS systems because of the need for security compliance and to accept more payment options. Tablets, smartphones, software- (SaaS) or POS-as-a-service models, and cloud-based POS will continue to drive the need for POS hardware to adapt to new IT and consumer interaction.” — Posiflex “POS hardware will expand connectivity in keeping with the IOT revolution, so operators will be able to provide a more personalized experience to customers at checkout.” — Toshiba “There will be increased investments in WiFi, location-based services (LBS), mobile computers and data capture solutions as more consumers use their smartphones to engage in mobile ordering and loyalty programs for personalized offers. In addition, businesses will have an increased need for visibility in automating food safety processes.” — Zebra

The Technology Association of Georgia (TAG)

today announced Proximus Mobility, a hyperlocal proximity marketing software company, as one of the Top 10 Innovative Technology Companies in Georgia.

The coveted Top 10 Innovative Technology Company Awards recognize Georgia-based companies for their innovation, financial impact, and their efforts at spreading awareness of Georgia's technology initiatives throughout the U.S. and beyond.

Atlas features software innovations that include unprecedented levels of analytics that allow users to see trends in sales to increase or decrease staff at certain times of the day and an enhanced kiosk mode that increases usability for customer ordering

This version also allows the ability to create icons or descriptive images for items for purchase by taking photographs using the iPad to allow a more personalized user interface for brands to position themselves to customers.

Revel Systems now charges just 2 percent per swipe for all major credit cards, versus almost three percent of other payment options.

Hotel

A hotels Point of Sale (POS) system is vital to the running of the business and crucial to how a hotelier monitors things like sales, bookings and staff performance. Recent advances in technology have helped to revolutionise the hospitality sector, decreasing service times and increasing the efficiency of sales when completing transactions.

The growing trend of a new technology called Near Field Communications (NFC) is hoped to eliminate the necessity for customers to carry money or credit/debit cards to pay their bills. This NFC technology allows consumers to use mobile devices to process all their transactions, for instance by swiping their smartphone across a special kiosk at the counter, with all the information sent to a central processing system for payment.

hotel in Norway has joined all the dots together, creating a completely human-free experience.

complete passport registration for overseas guests, select a room and other services through Ariane’s system – a platform

use their reference details to carry out a number of processes

Pilot Travel Centers LLC, the nation`s largest operator of travel centers, selected an advanced point-of-sale (POS) solution from NCR Corporation (NYSE: NCR) to speed checkout for customers while reducing operational costs. Pilot has deployed the NCR RealPOS 70XRT, the industry`s most powerful integrated touchscreen POS workstation, in all 306 travel centers located in 39 states. The solution includes NCR RealPOS scanners and NCR RealPOS printers. As part of the total solution, NCR provided staging, installation and project management services to ensure an efficient rollout with minimal disruption to store operations. NCR also provides technology support services to Pilot under an existing maintenance agreement.

Your mobile can now literally be the key to your future and open many doors, thanks to a new technology that can have your cellphone talking to your locks.

Frequent travellers can now skip the check-in and check-out process into hotels, collecting keys at reception counters and spending time in lounges paying bills, thanks to Near Field Communication technology that makes mobiles do your work, says Sanjeev Anand, sales and key accounts manager, India, of VingCard Elsafe, supplier of hospitality security solutions worldwide.

His entry is automatically recorded on the front desk.

Though cloud based PMS is gaining momentum in the global hospitality market, it still has a long way to go in India as hotels are hesitant to adopt it.

Today PMSs have become more powerful, with features that enhance efficiency, improve control over processes, enable faster delivery of services, and engender guest loyalty. But among the biggest trends in PMS is cloud computing. The introduction of cloud based PMS has revolutionised the hospitality industry globally as it has opened up a vast array of features, allowing hotels to work in a new environment that is highly efficient, secured and technical, and minimises human errors. It also allows easy accessibility anywhere across the world and can be customised according to the hotel’s requirements.

despite the benefits, cloud based PMS still hasn’t been able to gain the much needed impetus in the India market. Concerns over internet connection loss and data security are the two consistent arguments against cloud-based PMS.

Technology can help boost productivity and efficiency in restaurant operations, but it's important to choose the right processes and systems to make sure it doesn't make the customer experience more complicated," Riehle said

Adoption of technology among restaurants is higher in some areas, such as using a POS system, having a website and offering Wi-Fi to guests, the research found. Other areas are less common, including tabletop and kiosk ordering and payment stations, mobile payment and smartphone apps. There are fairly significant differences in adoption among segments and ownership categories, however. "Franchisees and chain-operated restaurants have a higher rate of technology adoption, likely because of the resource network they can tap into through their brand. Independent restaurants have to basically start from scratch on things like smartphone apps and POS systems," said Annika Stensson, the NRA's director of research communications and co-presenter of the session. "Similarly, limited-service restaurants are more tapped into technology, likely because of their emphasis on speed and off-premises business. Online ordering, smartphone apps and mobile payment are much more common in quickservice eateries than tableservice restaurants," Stensson said.

Today’s hospitality is being transformed into a 100% digital technology-enabled industry powered by online, mobile, cloud, IoT, AI and blockchain tools and applications. Digital technology is making its way into every aspect of the industry: hotel operations, guest services, communications, revenue management, distribution, CRM and marketing.

Guest Engagement, Acquisition, and Retention Technology – these are technology applications focused on engaging and bringing the guest to the property, continuing the conversation pre-, during and post-stay and eventually turning the guest into a loyal and repeat guest. Guest Services Technology – these are on-property hardware devices and appliances, and software applications (on-premises or cloud-based) that provide or enhance guest services, improve guest comfort and satisfaction and enable customer service and communications.

Reluctance to invest in digital technology: This reluctance to invest in digital technology comes from the lack of understanding that we are serving technology obsessed travel consumers who demand a hotel technological experience be equal or better to what they have at home.

With technology evolving on multiple fronts in today's foodservice industry, restaurant operators are facing more pressure than ever to improve their business operations.

Grimes encouraged foodservice operators to not only take a comprehensive look at the types of technology affecting their industry but also how they could apply innovations being used outside foodservice.

When the organizers of Intuit’s QuickBooks Connect conference initially decided to use near-field communication (N.F.C.) technology on attendee badges for this year’s event, which was held October 22 to 26 at the San Jose McEnery Convention Center in California, they had several goals in mind.First, they wanted to automate the process of tracking continuing education credits for the attendees; second, they wanted to make it easy for vendors to track leads at their booths; and third, they wanted a way for attendees to gather information from vendors and sessions electronically, rather than in paper form.

And then they came up with an additional function: Due to the event’s growth, Intuit had to spread the 112 exhibitors across two halls for the first time this year. N.F.C. created a fun way to ensure the more than 5,000 small business owners, accountants, and developers in attendance would spend time in both halls.

By using the N.F.C. technology in this game-like way, O’Brien said it helped attendees become comfortable with the new technology. “We wanted to teach that the value was beyond the exhibit hall,” she said. “We wanted there to be ‘delight’ reasons to scan, so there was the kiosk or to get pictures.” The N.F.C. was integrated into the event app, which O’Brien said had a 91 percent adoption rate this year, much higher than at the 2015 event.

Hainan Province, China. With the new system, guests can book hotels on Fliggy and then check in and have credit authorized by having their faces and ID cards scanned at a kiosk at the hotel.

With China's rapid advance in new retail systems and mobile technology, the country has become a pioneer in integrated business processes to improve the customer experience using mobile technology, according to the Shiji Group.

The goal of the project is to turn the entire hotel booking process into a faster, digital experience. Instead of checking in with a human concierge, Shiji and Alibaba claim that guests with reservations can be verified through the system with China’s Public Security Bureau and be issued a room key in 30 seconds.

The point of service is becoming untethered from the point of sale. The next-generation point of sale is being shaped by the call for the POS to be all things for all people.

This year’s results indicate that restaurants are preparing to take an active role in the evolution of the POS. More than half are testing and researching new POS solutions for 2019 and beyond, and 46% plan to add functionalities to current software in 2019

the top three business drivers that will be prompting POS enhancements, two — adding mobile POS and enabling new payment options — speak to a bigger issue: providing customers with frictionless ways to pay, wherever and however they want.

Companies embracing ecommerce marketing strategies are experiencing rapid growth.

ecommerce is replacing the need for in-store retail experiences.

Using personal online data

complete back-office solution built into the software

works with all major credit card processors and POS equipment.

iPad POS system for midsize and large restaurants.