Why sustainability should be a core subject in hospitality management | By Arturo Cuenllas - Hospitality Net - 0 views
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The CEO of Scandic hotels Ronald Nilsson prognosticated in 1994: "Tomorrow's market is about mutual values.
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These hotel groups strive to accomplish their key performance indicators such as reducing energy and CO2 emissions, reducing water consumption or waste going to landfill.
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"No complex, evolving, and self-adapting organization can be adequately understood merely though analysing its parts and ignoring the full system.
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This article touches upon why it is so imperative for sustainability practices to be taught in the hospitality industry. It talks about how the next generation to come will not be able to tolerate today's world's insensitivity to the environment. Sustainability has shifted from a want to a must. Many big name hotels, like Marriott, have set high goals to reduce their environmental impact. They have key performance indicators like reducing energy use and the level of CO2 emissions to help aid the Earth's environment. The goal should be to have zero CO2 emissions and zero landfill waste, but this is a goal that will take time to reach. Profits should not be the only thing businesses are interested in. Sustainability should be included in the training process of employees within the business whether they be in customer service, kitchen or marketing...everyone can help save somewhere. Sustainability has become the new management dimension, right along with providing memorable experiences and providing good service. It has been shown that companies who practice sustainability in the workplace have a lower turnover rate because the employees know they are working towards a greater good and are given a sense of purpose.