Are Waiters In Danger Of Being Replaced With Tablets And Robots? - iReTron Blog - 0 views
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bench7628 on 17 Sep 19This article point the positive and the negative effects of robot waters and tablets in the restaurant industry. There is a high demand for eMenu and robots in the restaurant industry in the country like China.
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A new report from Cornell University claims that table top technology actually benefits customers at full-service casual dining chains. By monitoring one chain restaurant’s service over the course of two Fridays and two Saturdays, research showed that table turnover rates improved and customer spending increased when a table top-placed tablet was used for ordering and/or settling the bill.
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When you think about it, there can be advantages to robot waiters. They won’t spit in your salad when they get mad at you, and they certainly won’t give you a bad attitude. They probably won’t need to be tipped. But don’t people go to restaurants for human interaction?
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