Group items matching

in title, tags, annotations or url

The article discusses how American Arlines (AA) flights could not be found on Expedia or Orbitz because the company could not reach an agreement with Expedia. AA then suggested customers book flights directly via their website or via Direct Connect, a new system. Southwest airlines is another company that does not sell via third party or GDS sites, they only sell on their on site. When companies begin to remove themselves from traditional GDS systems it changes the way consumers and travel agents begin to book flights. It will make more difficult because we will spend more time comparing multiple sites and we we will never be sure if we are getting the best deal.

The article talks about the integration of a new system called Rainmaker and RoomkeyPMS. The trend of using the "cloud" is ongoing, as RoomkeyPMS is software that is "cloud-powered" which helps to facilitate the way the front office handles their operations. Rainmaker integration with the PMS, on the other hand, is to help the back of the house. It is meant to increase hotel bookings and "streamline operations and revenue optimization processes". Highlights the first boutique hotel in Charleston, The Spectator Hotel, are the first to adapt this new collaboration to improve the way data is being accessed. Based on the article, the hotel is using these cloud based systems to be able to offer more innovative service to their consumers especially when it comes to how revenue is being handled. I think that having to cloud systems working together can be kind of difficult especially when they serve two different purposes. But with that being said, both softwares seem to work for the best individually. Having the ability to try this out on a smaller boutique hotel would be for the best because it allows hoteliers to conduct analysis for the systems on a smaller scale.

This article highlights the benefits of GDS and how it is becoming obsolete to major airlines. Experts in the industry have been suggesting that the days of the GDS are numbered as technology evolves.

Operators focus on cost, and this can prohibit the Operator from realizing the advantages and benefit of utilizing an RMS. When looking at an ROI they will often utilize Pacing data from a year over year perspective which is often, as the author puts it, asterisked. A simple explanation is the number of variables that can lead to impractical or flawed comparison such as mis-segmentation, unique events or otherwise. The author proposes instead that Operators should look at ROU, which roughly speaking takes market dynamics and most of the variables out of the equation. An ROU analysis (Revenue Uplift Opportunity) establishes a baseline measurement over a 90 day period that requires the establishment of two models (carbon copies) of the Hotel in question. The first, is a manual model that mimics the manual process of yielding and inventory management and overbooking, while the second utilizes the decision process of the installed or applied RMS. The author states that what Operator realize is the hidden maximization opportunity in both pricing and inventory controls based on manual processes reacting to demand conditions rather than anticipating. The value of this outside of the above application is how a KPI and a different manner of looking at the data can lead to valuable insight on what a real ROI can be. As an RM professional whom utilizes an advanced RMS on a regular basis it is sometimes it is difficult to see outside the box and perceive the value of the technology that is a mainstay in the Branded community. Being able to see the implications it can have for those not using or not having bought into the technology is actually a bit of a back step as it speaks to the value that this solution provides for the company.

Everything in life and business today is about how you can make big bigger, fast faster and everything more personalized. This article is giving suggestion about how GDS may evolve in the future to make it more personalized to the buying customer as well as making it more GDS more secure. GDS are starting to price compare with competing sites and businesses are offering incentive of not having service fees if you book directly through them. Where is this leading the GDS systems? Perhaps into the Blockchian technology, where a customer can purchase a token and essentially cash it in when they exchange it for the service being done. This is allowing for more secure transactions of moneys. GDS will never go out of business, but there is always a way someone is looking to make it better, Blockchains may be something of the future trend.

Some argue that the GDS is a fair system. It it does enable travel agents and clients to access travel data, make price comparisons, access special rates and book travel. The big 3 Travelport, Amaadeus, and Sabre do generate billions of dollars of global travel sales for travel providers. The fact is though that the current system is old, dating back to the 60's, has serious flaws, and can be hacked. It is also biased as travel agents bookings are swayed by the airlines they have preferred agreements with, which can skew the equation away from the traveler's best interests. Having 3 Big players with a virtual travel monopoly is not an ideal situation. Carriers are fighting back and airlines are changing strategy. Tension between airlines and the GDS caused by disputes has European airlines exploring models outside the GDS. To make the changes successful they cannot be restricted by outdated systems, old technology or financial burdens.

It discusses the high fees of the GDS and the fact that their system needs to be upgraded. Also, the challenges airlines face with paying those fees and ways the airlines are making additional revenue without having to pay fees to the GDS.

Due to the high fees some airlines were or are paying to the GDS companies, they are re-thinking their strategy to get more revenue out of the passengers, in order to mitigate the lost of revenue for not being anymore in an open GDS market like Amadeus. Amadeus knows they are the big gorilla in the market with a 44% of the share, compared to Sabre or Travelport, the other two leaders in the GDS market.

In this article, the author creates a platform where four of the best hotel POS Systems updated as of January 2020 can easily be viewed and compared simultaneously. Showcasing each of their pros and cons allowing you as the hotelier/business owner to choose. Armed with all the important information on each option, their capabilities and features categories ranging from the best, most affordable, windows-based, all the way to the most easily integrated with your PMS system.

This is a great publication that compares various POS systems for hotels. The article points out that POS systems in hotels reduce manual work, and thus manual hours. Besides, they streamline the flow of work and improve customer experience. However, the article only compares various POS systems by their software costs. I would like to see a comparison based on functionality factors. This would help hotel owners to make better decisions regarding the type of POS to acquire.

This article goes over the main types of restaurant theft. It first starts by stating ways to protect your restaurant against food and beverage theft. Which is having regular stock checks at unpredictable times, comparison of purchase orders, monitoring of bartender habits when pouring consistency, review of comp practices, policies enforced on break and meal habits, and security monitoring. It also talks about the theft at a POS: Noticing lower profit margins even with the same number of meals and drinks can be a red flag that receipts are not matching sales. More subtle signs of theft can be a change in employee morale as honest staffers witness others taking advantage of the system.

Very interesting read! The article directly asks experts to compare different event management solutions today. The article also includes description of the top trends in event technology.

This is a great read exploring and comparing event management platforms. The author points out that "the key to success is creating meaningful gatherings that engage attendees and make a lasting impact." The author then looks at various event management software solutions and explains how they help event planners to create a good lasting experience. Such platforms include Monday.com, Wrike, Project Manager, among others.

I concur that this article was very informative and helpful.

Anything worth INVESTING in that will assist in building your business is worth researching and looking into. Buying blindly is a very foolish thing to do. By doing your homework and comparing IT investments, you have the ability to see what is the best fit for your business. You can compare and customize what will be most beneficial for you and your company. This will force you to define what you need and see how it will benefit your establishment.

This article explains the emergence of self ordering kiosks and provides some statistics as to how popular they are and lists their pros and cons

This article talks about how mycloud has made a difference and continues to make a difference within the hospitality industry. Every day they are making improvements on how to enhance the hotel chains that they partner with worldwide.

After reading this blog it is clear to see the benefits of cloud computing. Stayntouch lists many comparison and illustrates the PMS on a server and PMS on cloud. In Hotels, this seems to be a new way to save on operating expenses. This includes everything from maintenance costs to flexibility.

Consumers change phones often which in turn changes their MAC addresses. Retailers then lose all the the consumers behavior. Most consumers also rarely download retail applications.Although proximity marketing has had its limitations, it has continued to evolve which means that it will be present in the future.

This article is focuses on the different software options the hospitality industry has this year. It covers the overall definition of what is a Hotel Management Software, the type as well as examples and which software are currently in the top popularly used.

This article shows the difference between computer software and hardware. Software and hardware are interdependent to ensure the computer's operation. Both are indispensable. The article first compares software and hardware, then explains the software and hardware separately, and finally points out a few key differences.

This is a great article that brings out the difference between hardware and software in computer systems. The author points out that both hardware and software are vital components in any electronic, computing, and digital device and that they are interdependent. However, there are distinct differences between the two. While software describes instructions that a computer uses to carry out operations, such as programming software and application software, hardware describes a physical device that carries out tasks based on the instructions provided by the software. Besides, hardware is tangible while software is intangible.

This article, published in 2015, covers a study performed in Turkey to analyze factors in hotels that lead management to prefer desktop-based PMS over cloud-based PMS or vice versa. The study uses qualitative research to determine the reasons for the usage of PMS and the advantages and disadvantage of either system. The study found that, among others, significant factors that contribute to the form of PMS implemented by mangement may include the size of the property, reservation channels, and prior level of IT experience.

GDS systems have been helping customers book hotel rooms, flights, and vacation packages for nearly two decades. This increases the convenience factor for the customer. Companies may be paying more to maintain a direct connection and may want to start reconsidering utilizing a GDS system. GDS systems do have limiting qualities such as character limitations within text fields, which can lead to unforeseen issues for companies looking to personalize filed values. Even though this issue may provide limitations for companies, the cost of maintaining connectivity, increased shopping volumes, and personalization issues are driving companies to ditch direct.