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Yue Li (3011472)

HFTP Begins Development of a Global Hospitality Accounting System Users Guide - Yahoo! Finance - 2 views

  • "Currently, there is not a global resource like this," said Frank Wolfe, CAE, HFTP's CEO.
  • The global guide will provide the industry with a comprehensive glossary of inventory terminology, charts of accounts and will benchmark common allocation for specific regions of the world. The project is planned as a three-step process:
  • HFTP is working with members of several organizations, including EHL, HFTP's Research Institute at the University of Houston, Hong Kong Polytechnic University and Hospitality Professionals Association (HOSPA).
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  • To create a global resource for the hospitality finance industry, Hospitality Financial and Technology Professionals (HFTP®) has begun development on a global hospitality accounting system users guide.
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    This article talks about how the Hospitality Financial and Technology Professionals (HFTP) are in the process of making a user guide for the global hospitality accounting system. This guide will include a glossary of inventory terminology and have charts that are allocated for specific regions of the world. The article also breaks down the process into three parts. First they are gathering data by surveying hotel operations and terms of reference. Next the data will be sent to regional teams of industry consultants. Then to finalize the project they will author a discussion on issues of allocations. I belive that this would be a definite benefit to some people that have to work with these systems. It allows them to really understand the information rather than just trying to figure it out.
Caroline Hardenbergh

Wanted: Crackberry Netiquette - 0 views

  • Thanks to the ever-growing presence of portable wireless devices in professional circles, your attendees are likely to find distraction during a meeting in their cell phones, laptops, or personal digital assistants (PDAs). For instance, handheld Internet devices called BlackBerries are proving especially popular among execs--in fact, they're sometimes called "CrackBerries" because of their addictive quality. That's why so many white-collar workers can't stop checking their e-mail while they're supposed to be paying attention. Since portable wireless technology is still relatively new, rules of etiquette have not yet been uniformly established. A 2004 survey by Menlo Park, CA-based Robert Half Technology found that two-thirds of chief information officers think technology-related blunders are increasing in the workplace. This would include behavior at meetings, where the most common offenses include leaving cell-phone ringers on, sending instant messages and e-mail using wireless devices, and typing on laptops out of turn. Internet etiquette, or "Netiquette," is a sore spot as well. The unchecked use of wireless devices at meetings is a drawback of the new gadgets
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    Source: Successful Meetings; Mar2005, Vol. 54 Issue 3, p28-34; Author: Ben Chapman bchapman@successfulmeetings.com I am posting this article because if points out another netiquette issue, which is having consideration for those outside your internet access zone, such as the public nearby, companions, and most importantly, your business supervisors and peers. This article discusses the pitfalls of technology when it comes to conducting meetings, whereas the attendees are not fully engaged due to their focus on their personal devices. While it was posted in 2005, and stating that establishment of etiquette rules are yet to be established, I still do not see indication seven years later that this trend of attentiveness towards one's device over the person next to you (or presenting to a group) has changed for the better. Not only that, but apparently meeting attendees have actually emailed the presenter to express their boredom with the meeting, and while it's good for coordinators to know how engaged the audience is, it still is very rude. The article does say that "awareness of etiquette is rising as technology matures" and "it's hip to have manners," but I don't see it in school nor in the workplace. Employers have all adopted guidelines regarding use of personal devices to limit use during work hours, and even to constrain employees online social activities to forbid use of their company name or to post disparaging comments. I find it sadly amusing that the very instruments which are meant to increase productivity and provide increased communication and professional interaction is becoming the very opposite in the workplace and during professional development venues.
Le Chai

HOSPA and HFTP in Initial Discussions to Expand Association's Showpiece 'HOSPACE' Hospitality Conference and Exhibition - 0 views

  • We believe that HOSPACE is ready for the next stage in its evolution; and there is a fantastic opportunity here for both HOSPA and HFTP – with our shared synergies, resources and objectives – to work even closer together to make HOSPACE one of the world's leading hospitality conference, exhibition and networking events."
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    This article is about the discussion of HOSPACE expansion. HOSPA(Hospitality Professionals Association for Finance, Revenue Management and IT) and its partner HFTP(Hospitality Financial Technology Professionals) decided to make another big development for HOSPACE. I think the alliance of this two organization will create better resuts and improvement for the financial technology in the future.
mellakygg

Accounting in Hospitality Industry: An important asset to growing business - 0 views

  • A properly organized accounting system is an essential requirement for any business and hospitality industry is no exception when it comes to this rule.
  • Every successful venture needs a solid financial management to enable its growth.
  • With such useful data available at hand hotel owners can make proactive decisions and improve the profit of their business.
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  • Hospitality accounting includes the following:Preparing a precise collection of month end accountsBudget preparationBusiness planningCreating financial statements and balance sheetsPayroll
  • Accounting is highly significant to hospitality industry because it enables you to gain deep insights into the financial status of the business. Using the real time reporting of financial activities, you are regularly updated about what is going on with your business.
  • This means you can take better decisions and achieve greater outcomes. It also offers ease of handling as the maintenance of proper records will save you lots of time and effort.
  • With good accounting practices you will be able to track cash flows and record transactions.
  • It not only leads to wastage of your precious time and resources, but your lack of experience and skill will hamper your growth. Expert accounting companies will simplify restaurant accounting and hotel accounting for you. They can help you control cash flows and maximize your earnings. So in order to excel in the dynamic environment of the hospitality industry, good accounting is an essential factor.
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    Nowadays, we can say each hotel must have the accounting department. Every successful goal needs a perfect financial management to consolidate it. In the hotel, accounting need to budget preparation, need to do the business planning, creating financial statements and payroll. Hotel needs to pay the salaries for employees and reporting sales and analyzing the profits. This is a huge process. A hotel must manage it efficiently. And owners can make decisions and improve their company. When you report the financial activities, you need to do the real report. A report can give you a chance to take the best decisions and make more profit. As a staff, you need to track cash flows and record transactions. If you have some trouble, you can let the expert help you to solve problems. They can help you to control your cash flows and maximize earnings.
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    For all businesses, including hospitality businesses, it is essential to have a properly organized accounting system. Every business needs solid financial management to achieve growth without which every business withers and dies. Proper accounting is at the heart of solid financial management. Hospitality accounting includes: preparing a precise collection of month end accounts, a trial balance, budget preparation, business planning, creating financial statements and balance sheets, and payroll. Not only does it enable you to track cash flows and record transactions, but it provides deep insights into the financial status of the business enabling owners to make proactive decisions and improve profits. So to excel in the dynamic hospitality industry seek professional help from expert accounting companies to set up proper accounting to have solid financial management. In my opinion, I believe that to have a successful business you need to have an up to date, accurate way to record your accounting transactions so getting professional help from experts would be wise.
Yujia Xie

Hospitality Management Program Implements State-of-the-Art Technology - 1 views

  • After considerable industry-wide research, Kendall College has added MeetingMatrix International to their hospitality curriculum. MeetingMatrix provides state-of-the-art meeting planning technology solutions, which will soon be taught to all students enrolled in the hospitality school at Kendall College.
  • Founded on the principle of expanding and enhancing communication between event sites and meeting professionals around the world, it has become the industry leader and continues to enhance the meeting experience. Because of its presence and value within the meetings and events industry, Kendall College saw the need to implement this high-tech software into their curriculum.
  • Glen C. Ramsborg, Ph.D., CMP, was recently appointed as a Professor in the School of Hospitality Management at Kendall College and actively sought out the MeetingMatrix event planning software. Ramsborg, who joined the Kendall faculty in September, is a veteran education professional with a 25-year career in meeting and event management. He is a longtime member of both the professional Convention Management Association (PCMA) and Meeting professionals International (MPI), and was formerly the Senior Director of Education at PCMA. Due to his extensive background in the industry he understands the value of MeetingMatrix and what it will bring to the classroom.
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  • Planners have access to a venue’s measured and certified diagrams, and then are able to create event setups specific to their needs, all with that particular venue’s exact dimensions and inventory items. From there, with the MeetingMatrix 3D-VR Browser, planners can view their desired setup in 3D Virtual Reality so that they can feel as though they are actually experiencing their event. The technology is advancing the way in which business is done, which is why Professor Ramsborg and Kendall College understand its importance in the education field and will include it in their meeting and event management courses.
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    As this article mentioned, MeetingMatris will be added to the hospitality curriculum in Kendall College. MeetingMatrix provides State-of-the Art meeting planning technology solutions. In my opinion, it is very necessary to provide the students with useful technology solutions and it provides a lot of assistance for their future job seeking. In the rapid development society, accurate and instant information decides if a business success or fail in a meeting plan. Therefore, more and more people begin to pay attention on this issue.
azephyr

Cybersecurity in Hospitality Industry - Types of Threats - Logsign - 0 views

  • implementation of electronic devices and similar conveniences also pose serious threats regarding the security of our sensitive information. That is why cyber security practices gain much more importance in the hospitality industry. I
  • The term cyber security is used to refer to the methods and practices that aim to defend devices, networks, servers, electronic systems and all kinds of data from ill intended attacks.
  • Cyber security professionals aim to keep such malicious intended individuals away from your systems.
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  • Cyber security practices often involve the use of a tool or software such as antivirus programs, firewalls, anti malware software and such. In accordance with the needs and vulnerabilities of your organization, various cyber security solutions can be employed and configured. You can opt for getting professional help and/or hiring a team of cyber security professionals for this task.
  • In the past years, we have witnessed many hotels being victims of cyber criminals. Such incidents lead serious data leakages and hurt the reputation of the organization.
  • Customer Data/Identity Theft: When booking a hotel room, we share some of the most sensitive pieces information regarding us: Our name, address, payment information. That is why most hackers try to steal customer information from the hotels using malware, computer viruses and social engineering methods.
  • he term phishing refers to the techniques used to deceive and convince professionals to leak information. The most popular phishing techniques include fake web pages, phone calls, text messages and e-mails.
  • Darkhotel hacking: This technique involves hacking the hotel WiFi and steal information from the visitors.
  • If you want to protect your organization from cyber threats, first you need to inform your employees.
  • Secondly, you must invest in some bullet-proof cyber security software including but not limited to antivirus, antimalware and firewalls. You must also hire a team of IT specialists to ensure that your organization is protected 24/7.
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    This article talks about the type of threats the hospitality industry can face, an explanation of cybersecurity, and how to protect your organization from cyber threats, especially phishing.
zihanwang

What is event management software and do you really need it? - Lead Forensics - 2 views

  • The benefits of using event management software It can make your life easier The main benefit of using such solutions is that they can help you maximize registrations, while minimizing the resources that may otherwise have been needed. Once you’ve set up an event on your chosen software, then you should just be able to press go and let it get on with things – leaving you to concentrate on promoting the event. If you’re running multiple events, or a regularly occurring event, then this can be particularly useful. Saves time needed for manual processing Good solutions will help you automate most processes. They will offer features like registration tracking, payment processing and also tools that can aid audience engagement. You’ll be able to grab a quick snapshot of what’s happening, who’s registered, who’s paid, who went on to attend and more. Plus, you’ll have an easy way to track how much money an event is bringing into the business. It will save time for your communication sequences too. With just a few clicks you should be able to send out tailored emails, including “thank you for attending” messages to those that made it and “sorry we missed you” to those who didn’t. Aids professionalism and the overall experience A further benefit is that it can make the management of the process feel that much more professional. The whole experience should run more smoothly. Nothing should be missed, which you can easily risk with a manual system. The payment of any monies can also be managed more easily and you’ll have the ability to manage multiple events easily. Can help increase engagement Engagement is at the heart of all marketing. It needs to start long before an event takes place and be supported and encouraged during and after. Good event management software will provide tools to aid participant communication at all stages. It will also give you the ability to see and analyze the global picture of your overall engagement levels. Supports targeted activity Marketing is at its strongest and most effective when it is highly targeted and tailored to an individual. (The key principal of account based marketing). You can use specialist solutions to tailor your event and all associated marketing activity. For example, by creating unique guest lists and email lists, and sending out targeted emails to those different attendees using certain parameters. A holistic approach Overall, event management software can act as a hub, holding together all elements of the event’s process. It can help keep everything connected, from the agenda, to speakers, any sponsors and the attendees.
    • zeyupu
       
      Benefits of event registration system.
  • Hosting an event can be an effective marketing tactic for any business. They take considerable time and effort to carry out, but get it right and you could soon see a strong return on your investment. The power of an event – especially a highly tailored in-person one – lies in the opportunity it provides to get face-to-face with a target audience.
  • For businesses across all industries and sectors, they offer a way to showcase your knowledge, position yourself as an expert and generate a source of positive content. Importantly, they can help you move leads along the sales path and closer to making a purchase.
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  • The overall aim of any B2B marketing event must always be to give a good impression of the business and what it may be like to work with you.
  • It can make your life easier
  • Saves time needed for manual processing
  • Aids professionalism and the overall experience
  • Can help increase engagement
  • Support channels
  • You can use specialist solutions to tailor your event and all associated marketing activity.
  • A holistic approach
  • Lack of design options
  • he easiest way to check this out is to see if you can have a free trial or comprehensive demo.
  • Price
  • Supports targeted activity
  • Using new software will often mean a steep learning curve, so see what is offered to help you through that process and beyond.
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    Hosting an event can be an effective marketing tactic for any business. They take considerable time and effort to carry out, but get it right and you could soon see a strong return on your investment. The power of an event - especially a highly tailored in-person one - lies in the opportunity it provides to get face-to-face with a target audience.
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    This article goes over the benefits of using event management, which includes making your life easier, saves the time needed for manual processing, aids professionalism and the overall experience, and can help increase engagement. Furthermore, it also supports targeted activity and a holistic approach. Some cons would be a lack of design options, the price, and support channels. The top solutions would be implementing Splash, Eventbrite, Bizzabo, EventPro, Cvent, Etouches, and XING Events
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    This article introduce several pros and cons of event management software. On the one hands, the event management can make the process easier for business and consumers and it can help increase engagement. But, on the other hands, The price can also vary greatly, with the most sophisticated and popular systems generally coming at the highest cost and some vendors offer a free version of their software with limited features. To recoup costs, these vendors may run advertisements on event sign-up pages or charge registrants a booking fee. That may influence users experience.
apate114

How has Today's Technology Changed the Event Planning Industry?Premier Meeting Services - 2 views

  • New and emerging technology has changed the way we share information, the way we court clients and the way event planning works. From the ability to interact directly with prospects via social media and to build buzz about an event weeks before it actually happens to live streams and geofiltering that allows guests to instantly share their experience with their own circle of friends, emerging technology has had a huge impact on the way events are planned and the way events work.
  • acebook to Twitter, LinkedIn and Pinterest has broadened the reach of event marketing.
  • For events, social media offers multiple opportunities for engagement, from developing interest before an event to live streaming and updating during to sharing images, stories and updates afterwards.
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  • Creating and using a hashtag in the weeks leading up to your event can help build buzz and ensure that everyone knows what’s coming next.
  • nteractive game technology and achievement based activities can boost event engagement and ensure that your visitors stay involved and share their experience, live.
  • Even those who can’t attend can follow along and participate over the course of your event, thanks to live streaming.
  • increase safety
  • easier than ever to advertise your event to locals and interact with anyone visiting the area with a Snapchat Geofilter; anyone within your defined boundaries can interact with your Geofilter and talk about your event.
  • A mobile app designed specifically for events can integrate with your attendance list, help you identify VIPs and even let you know how many of your expected attendees have arrived.
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    This article explores how today's technology has changed/is changing the event planning industry. Modern technology has changed the way we share information with one another. This article covers: social media marketing, hashtags, live streaming, improved security, geofilters and online check in. Social media sites like Facebook, Twitter, LinkedIn and Pinterest have expanded the reach of marketing. Event planning professionals are now able to promote their event to a vast group of people. They can even set specific targeting parameters to reach the right audience. Social media also levels the playing field for even small businesses. Hashtags are a new way of identifying topics and they can be used to expose your event to large numbers of people. Creating a hashtag for an event can help create buzz and promote your event. Live streaming is a relatively new feature within social media sites like Facebook and Instagram. It allows users to share where they are and what they are seeing to their follower base. This is a great feature for event planning professionals because it allows more people to be apart of the event. Geofiters is a photo filter within Snap Chat. Geofilters are location based and only users near that location are able to view it. They are great features to have before, and during an event as they can help advertise your event to locals and interact with people visiting the area. Last but not least the advancement in technology has lead to online check-in via apps. A mobile app designed specifically for events can integrate with your guest list within a digital application. This can help identify VIPs and help provide logistics stats such as current headcount of attendees.
dlevine4195

Normal 2.0: how a tech-first response is shaping the travel & hospitality sector | Hotel Business - 2 views

  • launch of the iPhone in 2007. While that’s not a hospitality-specific development, it changed everything about the way people want to travel.
  • billions of people could make restaurant reservations from their pockets. They could leave their room and have an interactive map through a new city, with the ability to keep in touch with their family and coordinate with friends.
  • it’s incredibly advantageous for hoteliers and travel professionals to keep abreast of the technological advancements that will set higher standards for the new hospitality normal.
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  • , virtual ID verifications can be built into booking platforms, integrated apps can grant access to digital room keys and enhanced biometric technologies have the power to supplement (or eventually replace) the traditionally awful pre-flight screening process.
  • many travel and hospitality professionals are investing in VR-based marketing to spike interest in their offerings.
  • VR tours are being offered all around the world to spike interest in sights and tourist destinations, making people want to see the sights for themselves
  • VR marketing will soon emerge as the smartest strategy for connecting with consumers; high-budget commercial spend and other digital marketing tactics will be rendered obsolete when any prospective traveler could put on a headset and instantly be transported to the shore of a beach.
  • hoteliers and vacation destination economies invested in virtual reality offerings to extend their experiences beyond the travel restrictions, offering travelers a temporary at-home substitute.
  • It will diminish both consumer wait times and consumer-staff interactions, allowing professionals to reserve their time and focus for more complex guest and traveler needs.
  • investments into biotech need to be paired with cybersecurity and infrastructure that protects a guest’s identit
  • Today, guests and travelers understand quality in terms of fast response times, consistency across channels, and intuitive, self-directed use.
  • eople show a preference to manage smaller tasks on their own; a study by Zebra Global Hospitality showed 70% of guests preferred a smartphone check-in for efficiency and speed.
  • Airline safety once meant extensive processes at TSA, but consumers and professionals are quickly coming to trust the powers of biotechnology, changing the way we think about screening.
  • looking for that service in different ways—on their phones, at their fingertips, and behind the scenes.
hui wang

Ensuring best practice in hotel security management - End User | IFSEC Global - 0 views

  • Hotel Security Management
  • ‘Hotel Watch’ scheme
  • “Provincial hotels generally have poor or average security precautions in place,” suggests Fairweather. “Usually, I’d only rate them at around four or five out of ten unless they employ a security professional.”
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  • Basic security requirements
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    This article is about the Hotel Security Management which including membership comprises of large, five-star hotels across the UK. This club is for the information exchanges for the hotel security establish. Hotel security managers in Glasgow, for example, have operated a 'Hotel Watch' scheme since 1992. Here, managers and security staff use e-mails and faxes to alert fellow scheme members about specific incidents that have happened or been prevented on their premises. And the hotel security grated level is different depends on the how develop and promotion for the country or area. Especially, "Provincial hotels generally have poor or average security precautions in place," according to Fairweather. "Usually, I'd only rate them at around four or five out of ten unless they employ a security professional." What is more, recommendations for basic hotel security would include the installation of bespoke CCTV systems, access control and perimeter security, electronic keys for bedrooms and storage areas designed to protect cash and valuables belonging to members of staff and residents.
Paige Wuensch

TLabs Showcase - Green Path Transfers | Tnooz - 0 views

  • Green Path Transfers, part of the WHL Group, is a new, global, eco-friendly airport transfer and ground transportation network. We are currently operational in over 30 destinations around the world, with over 100 expected by the end of this year.
  • Our focus is on partnering with local operators who have made a commitment to environmental sustainability, especially through the use of low carbon emission fuels or engines
  • . They do not know how to access global markets with a professional transfer service priced for distribution (a problem they have as well with their other tour and activity products), nor do they have the technology to plug into global distribution, and this is where Green Path Transfers comes in.
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  • Second is the move to a low carbon future. The WHL Group is committed in all its businesses to minimising our environmental footprint and supporting local communities. In designing the airport transfers business we noted the increasing number of “green” transfer and taxi companies appearing around the world and had the idea to try and bring as many of these into one big global family as we could
  • Green Path Transfers are simply in this case focussing our training, distribution efforts etc. around the transfers element of their business, giving them access to the technology to plug them into global markets.
  • First, ground transportation in much of the developing world is still very fragmented and immature.
  • Green Path Transfers offers transfers from airports, ship ports, bus stations, train stations and border crossings, as well as inter-city and inter-country transfers.
  • Strengths: Unique, appealing twist on an existing product Strength of the global network, reaching destinations others can’t Ability to leverage other WHL Group assets. A network of operators with strong shared values and a shared mission (building a greener future
  • Weaknesses: Limited exposure. Difficulty recruiting partners in some destinations offering low-emission vehicles being. They are essentially non-existent, especially in developing countries.
  • Opportunities: To become a recognized brand name within the travel industry and the travelling public for providing eco-friendly ground transportation To become a global partner to worldwide corporations with a focus on environmental sustainabilit
  • Threats: Larger organisations moving into the space Low/zero emission vehicles becoming so prevalent that this is no longer a unique selling point
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    Green Path Transfers are a a fairly new Eco-friendly airport transfer and ground transportation network. The goal is to offer safe and professional transportation in global markets to travelers. In addition Green Path Transfers are focusing on a low carbon movement in the future. The company has partnered with companies using low-emission vehicles and these vehicles are clearly marked in the search results of the website, in order to allow the customer a completely transparent booking and check-out process with the vehicle of their choice. Their customers consist of leisure travelers, corporate travelers and their distribution partners, such as hotels and flights.
Dandan Mao

InterContinental Hotels Group Checks in With E-Commerce Software - CRM Magazine - 0 views

  • The system's main problem was its lack of flexibility--it required a multidepartmental development initiative to make simple end-user-experience changes.
  • IHG engaged in a four-month RFP process to find a solution that would align with its business requirements. It decided on tools from ATG, including ATG Adaptive Scenario Engine, which included ATG, Personalization Server, and ATG Scenario Server. The ATG implementation, which included integrating ATG with 11 other software application components such as custom code, took about nine months. IHG called on ATG and its content management vendor, Day Software, for professional services.
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    InterContinental Hotels Group find a solution which is provide professional services by ATG.
Zhe Chen

HFTP Begins Development of a Global Hospitality Accounting System Users Guide - 0 views

  • To create a global resource for the hospitality finance industry, Hospitality Financial and Technology Professionals (HFTP(R)) has begun development on a global hospitality accounting system users guide.
  • The global guide will provide the industry with a comprehensive glossary of inventory terminology, charts of accounts and will benchmark common allocation for specific regions of the world.
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    HFTP, stands for Hospitality Financial and Technology Professionals, the global association wants to create hospitality financial and technology supports to stakeholders and help to compile accounts, compare regional differences and define the value of daily operations. Also HFTP is working with lots of organization includes associations universities and volunteers to collect information to participate and assist the sponsor.
Yaping Li

Event Planning: Requirements to Be an Event Planner - 0 views

  • event planners need a certain set of skills, and one way they may be developed is by completing a bachelor's degree program in hospitality, communications or public relations.
  • event planners must have phenomenal communication skills.
  • Event planners must also have excellent organizational skills.
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    An Event planner has an interesting, fun and time consuming Job. The main tasks of event planners are to coordinate and manage conferences, meetings and parties. Some planners work exclusively organizing a specific type of event, such as those who specialize in wedding planning. Others may work with large corporate clients or smaller private groups. Many planners run their own businesses, while others may work for event planning agencies. Due to the nature of the work, many planners work long and irregular hours. As far as for Education requirements, The U.S. Bureau of Labor Statistics (BLS) reported that there are no universal educational requirements needed to start a career as an event planner. Nevertheless, they need a certain set of skills, and one way they may be developed is by completing a bachelor's degree program in hospitality, communications or public relations. Common core classes in these programs include risk management, event coordination and professional ethics. Some programs allow students to specialize their education through courses specifically intended for wedding planning while other programs may feature courses for students interested in careers organizing sports and entertainment events. Furthermore, it is very important that event planners have phenomenal communication and organizational skills.
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    This article introduces the requirements to be an event planner. For the education requirement, although the BLS reported that an event planner does not need the universal education, event planner needs some skills from the bachelor's degree program. As a professional event planner, they should get many skills from the special program in the hospitality university. On the other hand, event planner should at good at communication. As they always communicate with clients that need good ability of oral and writing. And the event planner should have excellent organization skills to handle different clients simultaneously. In addition, more experiences the event planner have that will attract more clients or events.
Prince Wayne

Hospitality and Travel Professionals Receive New e-Marketing Resource | ehotelier.com News Archives - 0 views

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    This article on E marketing looks at the increase use of video marketing over reading. The article states that video is increasingly becoming the chosen method for learning and marking. Statistics show that over 90% of people who uses the internet would prefer to watch a video over reading an article. Furthermore the research showed that video can help increase a viewer's overall intellectual capacity by 55%. In an attempt to use the powerful effect of video as an educational tool to benefit hotel and travel professionals, TIG Global a subsidiary of MICROS Systems, Inc. and a leading interactive marketing company for hospitality and travel, in recent times launched a new e-marketing video resource "ask the experts". The series is intended to empower and educate hospitality professionals around the world, providing them with the opportunity to ask, vote and view answers to their most complex questions related the e-marketing.
David Maggard

Hotel Okura Switches to Sabre Hospitality Solutions for Distribution Services and Global Reservation Center Support - MarketWatch - 0 views

  • Sabre Hospitality Solutions, the industry's leading global hospitality technology company, has been selected by Hotel Okura Co.
  • Sabre's Tokyo office includes a team of professionals fluent in Japanese that support the full complement of hospitality resources including customer care, training, implementation, account management and sales.
  • "Sabre Hospitality Solutions products will be at the core of JAL Hotel's growth plans going forward by enabling business transformation.
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  • "This growing hotel company requires more than just great technology. They need a great team who can support them in achieving their goals, and we believe our team is the right fit for that."
  • Sabre Hospitality Solutions provides technology solutions to the global hospitality industry. A leading Software-as-a-Service business, its reservations system, marketing and distribution software, and Internet Marketing and e-business solutions
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    This Global Distribution System "Sabre" was selected by Hotel Okura to provide revenue through the forms of sales, account management, customer care and technology with a team of professionals who are all fluent in Japanese.Sabre is used by more then 12,000 properties around the world.JAL Hotels who is under the control of Hotel Okura experienced an impressive 18 percent increase in revenue after their initial migration to Sabre in 2009.This proves that GDS are still a huge factor of the online reservation industry.
Charlesque Moses

HFTP's Guestroom20X features technologies from VingCard Elsafe and Axxess Industries, among others - 0 views

  • Hotel rooms are ready to go high-tech with new security products that can enhance the guest experience.
  • While they are at the door, guests will find Axxess Industries’ IP Video Intercom. It replaces the more commonly used peephole
  • Shea said security technology has been a long-time development, but not implemented in hospitality – until now.
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  • Although these enhancements are beneficial to hotels worldwide, some wonder whether hotels are buying the technology and ultimately, implementing them.
  • the future of hotel technology is unclear, but moving forward requires a certain factor.
  • HFTP calls the developments showcased in the Guestroom 20X , “game-changing for the hospitality industry, opening a new avenue for delivering personal guest services efficiently and with ease.”
  • We’re seeing a technological revolution in hotels,”
  • A final security enhancement to the guest room is Ovation Networks’ EcoManaged, an energy management system. With Wi-Fi monitoring, the system measures and detects CO2 in the room and adjusts the room temperature as necessary.
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    Hotel rooms are ready to go high-tech with new security products that can enhance the guest experience. As the organization Hospitality Financial and Technology Professionals (HFTP) prepared the 2012 guestroom exhibit Guestroom 20X for last week's HITEC tradeshow, the group sought new ways to make the room more modern, efficient and self-serviced.
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    As we can see technology is rapidly making its way into our field. This article explains how technology implemented in the guest rooms allow the guest to have a more personalized experience and feel that there belongings are also secure in the hotel. "The key thing is to provide something that's valuable to the person that uses it, the person that administers it and the person that supplies it," said Shea, whose firm's technology is one of many showcased in the futuristic room. This is very true considering that technology is not cheap and a lot of money has to be put into this new technological wave, but the consumers seem to be paying the money. Overall, technology is changing our industry and our companies either have to embrace it, or be left behind.
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    According to this article, hotels are coming up with new and more secure ways to make guests feel safe and comfortable. This can be extremely important for women traveling alone, or people with children. This article describes several new security features that can be added to hotel rooms that serves guests efficiently and with ease. The first new technology device is a Mobile Key Solution. Guests will be able to receive their room number and room key via their mobile phone or computer allowing them to bypass the front desk altogether. Also, at the door, it is equipped with IP Video Intercom that can replace the peephole. This intercom can routed to any device in the room and it can be accessed using mobile phones. Also inside the room is a high-tech safe that features four unique solution for providing extra security. Other security features are sound recognition smoke alarms and CO2 detectors. Right now, technology companies are ready to install new products, but there is question as to whether hotels are buying the technology. It is my opinion that as technology continues to advance, security will have to advance as well. Security for guests information, and personal safety will have to increase. More advanced room key technology is definitely a priority. There are too many issues with room keys and this can be a giant security issue. It is my opinion that we will start to see new security technology entering hotels in the near future.
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    High-tech security products and hotel rooms can enhance the guest experience. The article introduced some new technology related to the hotel room security, including the door's Mobile Key Solution lock, RFID and mobile-friendly NFC technology, Axxess Industries' IP Video Intercom instead of the peephole. What's more, with IP connectivity, guests can answer the intercom using their mobile phones, also the new generation safe with RFID contactless, electronic lock. The most inspired tech is the Ovation Networks' Eco-Managed, an energy management system. With Wi-Fi monitoring, the system measures and detects CO2 in the room and adjusts the room temperature as necessary. With all these new technology integrations, guests security can be more insured and personalized, and provide hotel customer quite new experience.
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    New technologies poised to change guest experience. Hotel rooms are ready to go high-tech with new security products that can enhance the guest experience, they are making the room more modern, efficient and self-serviced. As we can see, the future of hotel technology is unclear, but moving forward requires a certain factor. In a hotel room, first and foremost, the guests will be able to open the door's wireless software, in this way, they will securely receive their room number and room key and makes it easy for them to check-in or check-out. In addition, guests may answer the intercom using their mobile phones. And they will feel more safe with the electronic lock to provide anti-cloning technology. Finally, guests will notice the SafeAwake Smoke Alarm Aid, it will alert guests when a smoke detector is activated which will give guests much more safe. Although these enhancements are beneficial to hotels worldwide, some wonder whether hotels are buying the technology and ultimately, implementing them. The technology is changing, the customers are embracing.
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    Hotel rooms are ready to go high-tech with new security products that can enhance the guest experience. As the organization Hospitality Financial and Technology Professionals (HFTP) prepared the 2012 guestroom exhibit Guestroom 20X for last week's HITEC tradeshow, the group sought new ways to make the room more modern, efficient and self-serviced.
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    This article covered information on the projected security of the future in hospitality. The Hospitality Financial and Technology Professionals (HFTP) were working on developments that they planned to showcase in the HITEC tradeshow last year. These developments, collectively recognized as the Guestroom 20x, were expected to make hotel rooms more efficient and modern. These developments included obtaining rooms and keys without front desk interaction, video intercoms to replace peepholes, reinforced room safes, and a smoke alarm aid to properly alert guests in case of fire. There were also talks of an energy management system in the rooms included. The developments seem to be a start towards a changing way of hospitality. I believe that these developments are great options for hotels in the future. Of course, there are always risks that must be recognized. These risks could even be the downfall of the developments. Technology's ability to fail or malfunction is too constant at this time. System glitches, hacking possibilities and power outages could inconvenience these developments as well as inconvenience the guests at the hotel that use them. My main concerns lie with the option to obtain rooms and keys through PCs and mobile phones, the smoke alarm aid and the energy management. One technological failure could cause any of these to cease operating, which means that guests could be locked out of their rooms, in danger if there is actually a fire (or inconvenienced because of a malfunctioning alarm), or inconvenienced because of a nonworking room temperature gauge. These issues could lead to many problems for the hotel that hosts these developments. So, the companies should analyze these issues before installing these developments.
Yu Zhai

Event Planning Software, Room Layout Software | NFS - 0 views

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    Network File System introduces a room layout software which can help event planner to maximize use of space and get the very best layout. It does not need the planner to draw himself, once you enter the data on a simple form the software requires, it will automatically generates an accurate and professional diagrams for planner. This software is simple to use, and also simple to customize. After it automatically offers the primary layout, planner can use the convenient shape toolbar to change the basic layout. It is just several clicks of the mouse. You do not need to master comprehensive plotting skills. Even thought the physical barriers or your real event rooms are some strange shapes, this software can use its room schematic feature to avoid all such barriers. Also it can automatically change the units of measurement if you plan overseas. And if the layout you want violates the fire regulations, it will warn you.
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    I think this system is useful for the hotel. I found so many benefit of this system. First, hotel can save a lot of budget by using this system because hotel does not hire professional IT employee to plot. Also this system can use hotel space effectively. Security is important for hotel, hotel should avoid hotel fire. This system can help hotel avoid violation of the fire regulations.
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    This article provides a new information for me. The room layout software mentioned in this article is really a great and useful software for event planners, which could offering planners an accurate, professional view of the room to present to clients. But I have a question that, the guests may have some special requirements, and after the software gives a suggestion, how to fix it to satisfy the guests. What should the planners do if the suggestion provided by the software is far from the guests' requirements?
Adilen Alfonso

HFTP Begins Development of a Global Hospitality Accounting System Users Guide - Business Review USA - 1 views

  • our Global Board is investing heavily to create a benchmark that stakeholders can use to compile accounts, compare regional differences and define the value of a hospitality operation
  • will provide the industry with a comprehensive glossary of inventory terminology, charts of accounts and will benchmark common allocation for specific regions of the world
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    Hospitality Finance and Technology Professionals (HFTP) is creating an accounting system users guide to create a global resource for the hospitality finance industry. This is going to be a great resource for companies to use as a benchmark when compiling accounts, comparing differences with competitors and defining the value of their operation. Although it will not be used as mandatory protocol that all companies must abide by, it is a great tool to use as guidance. It will consist of a glossary, accounting charts and provide examples.
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    This article explains how the hospitality industry is taking their own twist on accounting. Similar to GAAP, the hospitality industry will use the Hospitality Financial and Technology Professionals' (HFTP) global hospitality accounting system users guide. HFTP is a global Professional association dedicated to financial and personal in the industry. It is implementing a benchmark that stakeholders can use to gather accounts, compare regional differences, and set the value of operations. It will have a glossary of inventory terminology, charts, and benchmark specific regions of the world. HFTP plans to create this in 3 steps. The first step is to gather bachelor students at Ecole Hoteliere De Laudanne to gather data from hotel operations and assemble the terms. The second step is to distribute the data to regional teams that will create sample charts of accounts for the local areas. The third step is to discuss similarities and differences in allocations. I think this great for the hotel industry because will have a common accounting principle to reference to. It will allow hotels to better be indexed and compared to one another.
Odette Beauvil

Business Email Etiquette Basics | Business Email Etiquette - 0 views

  • When it comes to your business e-mail communications, you need to make an impression that can lend to the determination that you are a credible professional enterprise and someone that will be easy and a pleasure to do business with. You only have one chance to make that first impression which will be invaluable to building trust and confidence.
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    This article describes the basic ways to learn how to use business email etiquette when communicating with other professional people.
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