StarwoodMeetings.com is a new simple website that can provide all the useful information about the meeting planning in Starwood hotels. This website can give the planners full property details such as the hotel feature, integrated maps, photos and floor plans, on-site meeting service, and meeting management tools for event planners to plan their events easier. A compare view tool which provided by this website can helps planners to compare hotels and their special offers. This new site also includes information on signature services like Starwood Preferred Planner and On-site Specialty Event. The Starwood hotel listens to customers' feedback and tries to provide all the useful information which needed by the event planners throughout the planning cycle. What's more, planners can get special offer which available at more than 350 Starwood properties in North and South America when they book event through this website. In order to encourage planner to book meeting on this new web, hotel provide bonus for those planners. Those bonuses include a welcome reception, percent off master-billed rooms, or complimentary room upgrades.

Terrorism attacks on international hotels have turned the industry's focus on security issues. No doubt about it, both government and hospitality entrepreneur pay more attentions on security after September 11, 2001. It is important for hotels enhance security by using technology. Hotels use Vehicle Management System to tab all vehicles entering the property. This VMS also can be tagged with the guest information, drivers' information and vehicle number. Hotel should use the guest history modules to store the information about every guest especially for those 'first time guest'. The information includes the copy of passport detail of the international guests, guests' flight detail, an emergency contact number and copy of photo registration cards. The house keeping module makes report of Sleep-out guest. This system can share the occupancy reports and nationality wise occupancy report automatically with local police. Also the incoming call can be tracked. Hotel should have a stringent recruitment procedure in place. Hotel can use biometric access to restrict employees only allowed access their working place. The gate-pass system, vehicle management system and biometric access control system ensure only authorized staff and vehicles are allowed into the property. The online central passport and ID card verification mechanism can automatically verify the document against data available with the security agencies. The communication engine can send message to stuff, supervisors, in house guests and authorized external security bodies about the emergency like suspicious guest, fake passport and so on. Effective use these technology can save the hotels from the worse that can happened.

Billing software is important for the hotel. It can helps the hotel account for telephone charges, Internet usage, equipment fees, surcharges and taxes in real time. With the declining of the telecom revenue the new call accounting modules should adapt to new market competition. Some of the hotel adjusting room rate to balance the telecom revenue lost. Even though the use of the telecom is declining, proper use hotel call accounting system can still bring profit. The accounting system can provide traffic reports identify grade of service, peak calling hours, and the number of trunks the hotel should have to run telecom smoothly. The calling accounting report can show where guests are calling. It is easy for hotel find its target market and negotiate better tariff plans. The call accounting system can make fewer mistakes than the night auditor. All calls are being record with the help of calling accounting system. Hotel should update the critical information in calling accounting system monthly and all the properties use the same tariff table and follow the same guidelines. In this way hotel can avoid inaccurate billing and lost revenue.

Smart Web PMS is a web-based PMS. It do not need hotel to install complex software, all you need is a computer with an internet connection. The dashboard displays the new reservations, recent check-in and check-outs, available units and urgent tasks on one screen. Once the information update the change will immediately show to all the users in real time. The reservation board show all the rooms states. Make reservation is simple, all you need to do is click the free unit. It also makes the online booking become more convenient. This PMS connect with most popular reservation platforms. Once the price or the availability of the hotel is changed the information on the reservation platforms will change. Once the platforms generate a booking the information will update immediately on the dashboard and reservation board. The workorder management system will report the existing repair task and problems in real time. It can send notification to the appropriate employees to deal with these problems. With the help of powerful system and filters we can find the information about the client quickly. It protects the data security by set access levels. Employees with different access levels have different aspect of the system can be viewed and edited. You don't need to worry about the security problems by use this system. This system back up the database in two separate servers in order to avoids damage of hardware failure. This system use https to transfer data which is the safest way to handle sensitive data. The servers who store the data are protecting by complex firewalls. I think this PMS is a good choose for hotels especially for the hotel that just start their business because this system charge base on the real number of units in the systems. It cost less than the traditional PMS.

My summary includes the feature, benefit and the price on the web page. Please click the button to read all the information.

Yes, compare with the cloud-based PMS. I prefer the web-based PMS, because it keep the data more safe and the monthly cost is lower.

This article introduces a profitable e-commerce for hotel. A mobile app which can help customer makes reservation of same-day hotel room on their mobile rather than on the internet. This app helps customer book same-day hotel with the deep discounts, and it also helps hotels sell their unsold room at the end of the day. Compare with book hotel room on the internet customer can book wherever and whenever through this app. This mobile app also bring more new customers to hotel, about 91% of the customers who use the mobile book hotel rooms had never stay in the hotel before. Customer should first conforms his location when he uses the Hotel Tonight app. After select the city the mobile will show a list of hotels can be chosen with the price and one-word description. Customer can choose the hotel he wants and uses his Facebook account to complete the reservation. Those hotels list on the mobile app are three-star rating or higher rating hotels with good reviews on popular travel web site. The hotel discount will not appear in the app until noon in order to make sure the hotel manager can sell their rooms at higher rate.

Going green is one of the hottest trends in the hospitality industry, but why? General speaking, there are two reasons: Benefit hospitality industry. Through increased efficiency, hospitality facilities can reduce costs, achieve environmental results, gain recognition, win new business, and be more attractive to employees. Protect the environment. Help to conserve natural resources by preventing pollution in regions with a large concentration of hospitality facilities and high resource use. To be specific, there are below several benefits: 1. Cost savings. Going green can maximize energy efficiency and reduce waste. A hotel can reduce its energy consumption by 20-40%. Substantial cost savings can makes hotel more profitable. 2. Competitive advantage. Over time, green practices will be more treasured in the hospitality industry, particularly as the continually rise of non-renewable energy cost. Green programs can also provide a competitive advantage by being recognized for green efforts. 3. Employee retention Environmental programs have proved to be an effective ways of generating enthusiasm and motivating staff to work as a team to achieve a common purpose. The high level of staff enthusiasm and motivation reduces employee turnover rate, in this way, business could save money in training of new staff. 4. Customer loyalty Business which has green practices makes customers feel responsible and reliable. Customer loyalty will increase once they have experienced hotels which have show their environmental commitment. 5. Regulatory compliance Being aware of green and take green practice will avoid potentially higher future costs which may be associated with compliance. 6. Risk management Going green helps companies reduce their environmental risk and potential liabilities. It also can secure investment and reduce their financial and reputational market exposure

7.Cause it's the right thing to do! Business should pay more attention on protecting environment as business growth. Going green is a reflection of business take social responsibility. Larger businesses have been criticized as being the main culprit in releasing excess greenhouse emissions, climate change, environmental devastation, and unfair treatment of employees. The planet is unique, so lager businesses need to increase focus on protect environment.

Labor costs are likely one of the largest expenses for almost all business. Although each business have different situation, reducing labor expenses is one of the fastest ways to realize more profit. After reading this article, I realize hospitality industry have some difficulties to control labor cost, such as peak hours, high season, part-time workers and a variety of job positions to schedule and multiple shifts to cover. So I think great labor schedule software could make creating work schedules and controlling labor budgets more efficient. Great labor schedule software should have below features, 1. Easily. This software could easily create rolling schedule for unlimited number of workers, define schedule and operational constraints. Easily publish schedules, calendars and any reports to staffs and managers. Manage labor costs and avoid over/under staffing with ease. 2. Flexible. Adjusting individual shift assignment start time, end time and payable hours when necessary. Quickly and efficiently find a substitute worker to fill a cancellation. 3. Comprehensive. Tracking all training, vacation, sick leave, and other off-work requests. Could visually assign tasks of any length from 1 minute to several hours. 4. Analytic. Numerous available reports can provide different kinds of detailed and summary information, such as labor cost data, payroll, employee position and etc. In a word, an efficient labor scheduling software will alert staffs when to work, and will reduce the amount of time that managers spend performing scheduling.