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I found this article to be extremely interesting since I have been wanting to travel to Tulum for a while now. I was also aware that many of the hotels are focused on preserving their natural resources and maintaning their beautiful town, but I did not know to what extent. One thing I found to be so important was how many hotels are vegan or vegetarian. At first it doesnt seem like a huge deal, but when one realizes how the consumption of meat is bad for the environment, it really makes a huge difference. I think it is really cool that Tulum is trying to create menus that are better for the environment and healthy for their guests. Another thing that the article examines is how the new hotels in Tulum are staying true to their town and keeping things natural. For one example the hotel called Be Tulum is using materials that are 100% natural with wood that is 100% recycled. With having every detail of the hotel with purpose, it really changes the atmosphere of the hotel for the better. The idea here which the article explains is that hotel and shop owners are trying their best to keep Tulum safe and sustainable. The owner of Be Tulum said he was implementing sustainability intiatives and finding new and better ways to approach energy, water and food, which I think is what they are doing by being vegetarian. Overall there seems to be a movement of green initiatives in place for the future for Tulum.

Tshifhiwa Tshivhengwa stated "the biggest challenge that comes with technological advancement is the probability of replacing existing staff with a technological device, since the device can do the same job just as well." This statement holds true for every single country in this world. The more technologically advanced we become, jobs will start to be replaced by technology that could do it just as well if not better than a human. For instance, the new check-in kiosks are becoming more and more a hit, and as they do you'll see hotels switch to them quicker to cut labor cost. Investing into I.T. in the hospitality industry is an everyday gamble because today they could come out with something that could be better of us at the front desk but tomorrow they could release something 10x better than this.

ChatGPT is a new technology that is hoping to take over the travel industry. It is an AI product, similar to google, which will generate answers to questions that travelers may have via a chat service. It is meant to replace tour guides, travel agents, and concierge experts and can either save business time and money, or create chaos and the need to speak to an expert human instead. Like all technology products, there is always room to improve and grow in the initial stages, and not all roles are better off being completed by a computer, rather than a human. Although AI may have access to more information at a quicker pace, and may even be able to write better than most people, some companies believe that the possible errors and inaccuracy provided by ChatGPT will make content creators and human expertise way more valuable. ChatGPT accesses data from 2021 and prior, which means it is not current and up to date. This is a major flaw that will need to be improved.

Rate Tiger is a premium rate shopping and channel management solutions provider. Nowadays, the increasing website necessary directly affect the cost of e-business for the hoteliers. Thanks to the Rate Tiger, it helps hotels to identify the best producing websites, and allow hoteliers manage their inventory allotment to bring more reservation from the e-business. This article use Time Hotels as an example to prove that Rate Tiger's channel management tools really can help hotel to increase the effective of e-business.

This article talks about a group of small, independent hotel called Time hotel in France. They use the third party reseller which name is Rate Tiger's channel management tools to increase its productivity. They use this channel to have a better control of sales, price and production. Time hotel hopes to further increase their revenue from online sales. Rate Tiger allow hotels to identify the best producing websites, while also improve the relationship with channels that have a lower commission. Rate Tiger also can update all cannels in one go. This help Time Hotels earn more reservation and better to work with other website. 

My article is about Intacct, which is ahospitality accounting software. This software is considered as one of the best software in the hospitality industry for multi-property hotel businesses, restaurant chains, entertainment business and more. With Intacct, you can automate your hotel accounting and financial management, gain greater visibility into hospitality business and make decisions that will boost profitability. With less focus on accounting solutions in the hospitality industry, hotels, restaurants and other hospitality facilities can concentrate more on customer satisfaction. With intacct, a business can enhance and boost efficiency, analyze performance and improve it and also experience the cloud advantage, which makes everything better, easier and more accessible nowadays. Intacct provides hospitality facilities with secure, web-based access to up-to-the-minute information, so anyone can do their job, from any browser, on any device.

The article that I chose for this week was on Intacct, which is an accounting software that a lot of places in the hospitality industry uses. The intact make a general manager and accounting manager life so much easier because it allows you to see everything that is happening in the hotel, number wise, and it helps you make smart decisions and also ways to make more profit for your hotel. Intacct really helps the hospitality business focus on customer satisfaction, which is probably the most important thing that you should care about. This system also allows your staff to view financial information about a location without having to look at other locations. The Intacct also help you track real time performance across your location. So the Intacct financial management system helps you grow better and faster as a business because you can actually visualize your numbers better and be able to access it from anywhere since it is web based.

This week's article elaborates on BlackLines Systems, a financial software provider is presenting to MGM Resorts, Las Vegas Sands and Caesars Entertainment the first conference called, Shared Services for Hospitality. The conference is focused on providing information about the advances in their new efficient software to evaluate performance, make better decisions making and external reporting for the hospitality industry. The BlackLine Systems wants to demonstrate the hospitality companies how errors can be minimized with the elimination of today's manual accounting spreadsheets towards better accounting software, which will automate the accounting/financial processes and increase accuracy associated with real time information. This type of technology is essential within the hospitality industry for every type of business to incorporate within their structures for greater efficiency and performance.

BlackLine has helped businesses like MGM Resorts, Las Vegas Sands and more to move from the archaic way of manual accounting on spreadsheets. With a new automated system, users have a better way to reconcile accounts and evaluate performance. 

This is a very interesting article. As a Chinese teenager, I can experience all the changes and development of Taobao and how it won Chinese market that the author mentioned in this article. eBay can be successful in an international market, while failed rapidly in Chinese market. Firstly we can see how competitive the online market is. After this we also want to ask why eBay was beaten in China? The author of this article listed four reasons: 1) Compared with eBay, Taobao has better marketing strategies in dealing with local market. At the beginning, Taobao promoted itself through TV ads and later used short messages, which were more popular than Internet in China. 2) Taobao has less limitations on buyers and sellers through the whole process. For instance Taobao charges no listing and transaction fees on its sellers and it's free to register as a user in Taobao 3) Products made in China gives Taobao more chances to sell goods in competitive price. 3)Taobao has better terms for its customers, which helps it o to earn a good reputation and also makes Taobao more flexible in customer service. 4) The way that Taobao lists its items are more customer centric and adaptable to Chinese customers' tastes. E-commerce can bring unlimited chances and is full of adventures. As for me, marketing skills, excellent customer service and high-tech are the same important for a company if it wants to increase the share of market and makes profit. Taobao can be set as a good example in e-commerce history.  

Although short, I found this article incredibly interesting after learning about the MIS manager role. MIS managers are meant to keep track of information systems, making sure the results are correct and being implemented. Well, what if you had an "accountant" who did all that for you, and more? It seems cloud accounting is doing just that for any industry, including the hospitality sector. The cloud software is a system that brings all the company's information systems together under one virtual roof, this can include POS, payroll systems, and more. Not only does the cloud accountant promise more accurate data, but also saves time and money, allowing businesses to better service their guests. 

ROI is not the only consideration for a business when updating technology and software; employee productivity is also a factor. Employees that feel that they have the tools to do their jobs are more likely to be productive during the work day. By increasing employee productivity and happiness, ROI already increases beyond the benefits of having better, quicker technology and software.

This article is about new disruptive innovating technology of hotels and event planner using virtual direct booking for small booking of rooms, and small event and meeting. This new disruptive innovating technology was the after affect of the pandemic. It's the industry way of growing and surviving into the world today, which is using more technology than ever before.

RFID, event applications, wearable technology, virtual reality, and social media are upcoming popular uses for event planners. With RFID event planners are able to keep better track of the guests attending the event as well as keeping them more involved. I first heard of this a few months ago when attending an event and it described that a chip with RFID was placed inside the wristband-type ticket. For me, the most interesting thing is the wearable technology! Imagine an event where you can have directions given to you or a layout of the event right on your wrist! Also, the watch can notify you of events happening within an event or you can see order your food or see the menu. To know that soon enough it will be a norm for everyone to have some type of wearable technology and that event planners can truly get the guests involved through this use is exciting.

This article introduces four new advances to technology that help ease the process of event planning. Projection mapping, 5G, Branded multi-use apps, and event diagramming.

This article shares the technology innovation with meeting/convention operations and how these technology help offer better guest satisfaction.

Going back to the 70's when internet connections did not rule our minds and travelers would make hotel booking directly with the hotel or use travel agents. When there were no email confirmations, TripAdvisor reviews and when we had to use maps to find the locations. This article talk about five ways hotels are starting to use more technology to connect with the guest. 1) Mobile bookings. 2) Quick check-in with tablets. 3) Self check out. 4) Live chats to help turn lookers into bookers. 5) Door opening with Technology. I choose this article because all these new technology need to work on storage and software and there is no better way than to use cloud computing to run these programs safely.

Things have certainly since the 70s, I am glad to have self checking rather than waiting in line. I cannot wait to get my cell phone to give me a key to access my room. With self checking, and room access, I will be glad to bypass all the waiting and processing and get to my room. I'm usually tired from traveling and so it would eliminate any aggression. Get article and great use of technology for hotels.

This article jumps into some challenges facing the hotel industry with respects to accounting. It touches on various topics we have gone through as a course, and ends with an emphasis on technology.

This article talks about the need for hoteliers to be up to date with technology. By having systems that have all the data in one place, helps owners make better decisions. Also having an accounting system that helps with making decisions and offer the proper tools is imperative. When it comes to accounting it is important to be prepared for the worst case scenario.

Although I'm not a 100 percent fan on the cloud base systems, technology is ever changing and i somewhat believe that we should keep up with it providing that it is in out best benefit personally or from a business security point of view. We see how this article reveal to us challenges and how technology helps alleviate some of them.

This article from HotelTechReport.com focuses on 8 software and tech related trends in the hospitality industry. Software as a Service (SaaS), Application Programmable Interfaces (API), Online Travel Agencies (OTA), and WiFi6 are some of the featured technologies whose impact on competition, innovation, security, and revenue growth are explored. The article begins by acknowledging that despite a great deal of technological innovation in the past decade, there is a great deal of unrealized potential when it comes to more effectively leveraging technology and data to improve efficiency, increase revenue, and remain competitive in the industry.

This article takes you through why your restaurant may want to switch to a Cloud-Based POS. There are many positive attributes associated with making the switch, such as; data accessibility, cheaper operating costs, easier upgrades, less frequent downtimes, increased security, and adaptability. If you are a growing business, the Cloud would grow with you.

Cloud based POS systems can be apprehensive at first, but we are always satisfied once we are able to se the technology work to keep the business safe, effiecient and also more profitable. Cloud based POS systems are speedy and saves a lot of time which frees up staff to do other things in the establishment.

This article discussed the benefits of switching from a localized POS system to a cloud-based restaurant POS. The article touched on how cloud-based systems provide real-time data and how that instant data could provide a management team real-time solutions. You can save so much time and money by identifying issues before they even arrive. I found it very interesting that with cloud-based systems you have the "ability to add on a mobile POS unit that provides a number of benefits." With this option, your servers do not have to run back and forth to a POS station. They simply have the option in the palm of their hands. It also decreases the time spent waiting for a check or credit card to return to the table. This not only increases guest satisfaction, but helps with table turnover. The article also touched on how cloud-based POS systems are "better enabled to grow with you." They are super adaptable and the article mentioned that restaurants can update their menu whenever, launch new loyalty programs, and help with more precise inventory tracking. This article also touched on setup, increased security, staff accountability, and the ability to make better business decisions due to the cloud software being able to provide extensive business insights. Finally, the article touched on POS cost and how " upfront costs are kept to a minimum and monthly subscription fees are lower." It also ended with a case study about Homegrown Hospitality Group and their switch from Aloha to Upserve Cloud-based POS. It was very interesting and I'd recommend everyone read the brief two paragraphs about how the switch changed their business trajectory.

The GoTab Restaurant POS is making waves in the industry that is coupling line level efficiency with increase guest satisfaction and preference catering to better assist guests throughout their dining experience. The new POS allows both guests and restaurant staff to add to a tab and reduces the overall time servers spend at a table being an order taker and thus frees up their time to allow them to better connect with guests on a personal level and fix issues in the moment that require more attention. The GoTab POS is going to be directly competing in an already saturated market filled with market leaders such as Square and Clover but I believe thier systems offer such a significant difference to the traditional POS system that they may be able to gain a competitive edge within the market.

The article I chose was based on disruptive innovations (DI) in a post pandemic world. In this article DI is represented as a necessary change through the additions of increased safety measures by implementing contactless ordering and payments to keep not only the guests safe but staff as well. This article describes how DI will not only give customers a stronger sense of safety but also give staff the opportunity to collect more data on customers in turn enhancing the guest's possible future experiences. This is just one example of how DI is helping to make customers experiences better during the COVID pandemic.

New advancements in technology and the hospitality and tourism industry have led to the collaboration of both sides to create better guest experiences. By using new technological products in the hospitality industry, guests can have contactless interactions to reduce their health concerns, brought on by the pandemic, as well as increase a business's productivity at the same time. The new innovations can also give more data on guest interests and help businesses learn more about their audience to make better decisions later on.

"Disruptive innovation is nearly as old as the hospitality business itself." A post pandemic world has taken a new direction towards contactless service, and DI technology has played a huge role in how we now operate going forward. Sevenrooms is a online reservation software similar to open table that allows for a seamless reservation process. It tracks data such as how much a guest has spent, how frequent they visit and even table preference. "This helps tailor the guest experience and personalize your communications with guests, resulting in increased loyalty and retention." Sevenrooms also uses an SMS messaging feature to notify guests about any updates to their table, which allows them to enjoy themselves freely while waiting instead of being crammed up in the front of the restaurant.

Cloud computing offers a more efficient way for hotels to keep up with data and programs for their company. When a hotel uses cloud computing, they are able to create more of a positive experience for their guests. It also is extremely helpful to use a cloud-based system because hotels could access their cloud-based application on any device. Cloud-based software also gets better with age because the updates can be made at any time so this will get rid of negative depreciation.

The article discusses the hotel industry's adoption of cloud computing. By using cloud computing, you can use programs, upload files, and access data over the internet instead of storing them locally. Cloud computing and local storage are used together in some applications. In addition to hardware, software, training, and maintenance, IBM offered an extensive range of services. Due to Cloudbeds' ability to integrate with other tools, they have experienced rapid growth. Integrations can offer upgrades and analyze reviews, among other things, so you can provide better service and increase revenue. By implementing cloud-based software, hotels can stay ahead of the competition, save time for employees, and give their guests a better experience.

This article describes what cloud computing is, and what it isn't, so people understand how it can be seen in the industry. The storing of data on the internet has been a huge innovation as it expanded storage beyond the typical storage offered on a device. By switching to this new technology, businesses may minimize future investments as the technology tends to work for many years and only requires quick updates. By researching what your business and customers need, you can make the right choices on whether this investment is worth it or not for your property.