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Contents contributed and discussions participated by jhazz003

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jhazz003

The tourism industry's biggest challenge in embracing the digital age - 0 views

www.bizcommunity.com/...166566.html

shared by jhazz003 on 01 Oct 17 - No Cached
  • The face of travel and tourism sectors across the globe has felt the revolutionising forces of technology, but what is the biggest challenge associated with this giant shift?
  • the biggest challenge that comes with technological advancement is the probability of replacing existing staff with a technological device, since the device can do the same job just as well.
  • “The advancement of technology in the industry comes with many advantages: a travel agent in the 90s compared to a travel agent now is as different as night and day. But we can’t afford for this change to be the cause of a loss of jobs merely because a machine can do the work. We need to continue to innovate the way we deliver a service to customers, incorporating both the benefits of technology and human touch,” he says.
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  • “We need to commit ourselves to making technology work for us. If we need to introduce new skills and up-skill our staff, let’s look at the kind of interventions necessary to move the industry further forward. And when we do, our future will look even brighter,” he says.
  • jhazz003 on 01 Oct 17
     
    Tshifhiwa Tshivhengwa stated "the biggest challenge that comes with technological advancement is the probability of replacing existing staff with a technological device, since the device can do the same job just as well." This statement holds true for every single country in this world. The more technologically advanced we become, jobs will start to be replaced by technology that could do it just as well if not better than a human. For instance, the new check-in kiosks are becoming more and more a hit, and as they do you'll see hotels switch to them quicker to cut labor cost. Investing into I.T. in the hospitality industry is an everyday gamble because today they could come out with something that could be better of us at the front desk but tomorrow they could release something 10x better than this.
jhazz003

Upgrading Your Hotel's Technologies Starts by Knowing Your Own Priorities - 0 views

www.hotelnewsresource.com/article96477.html

travel hotel business technology hospitality software

shared by jhazz003 on 24 Sep 17 - No Cached
  • Consider: Hoteliers with independent properties may be especially concerned with direct website booking features, given their need to actively market their properties and control booking costs. They may therefore want to delve deep into the specific features of the systems’ integrated booking engine and online marketing capabilities. They may also want to take a close look at the features for controlling rates and availability across online channels. 
  • Some hoteliers may have certain revenue management practices that they want the PMS to support natively. That being the case, they may want to ensure the system has capabilities for automatically applying rate and inventory controls based on manually-entered "day type" indicators of anticipated demand, for example. 
  • All hoteliers need a staff-facing interface that includes advanced reservations and guest accounting capabilities as well as features related to check-in and check-out notifications, guest information lookup, guest access control, and acceptance of charge postings. 
  • jhazz003 on 24 Sep 17
     
    When a hotel is choosing to upgrade their PMS, it is vital that they do so after careful consideration of all the pros and cons the PMS could offer them. Just like this article states, it is vital to know the priorities of what your looking for and then adapt them into the technology your looking for. This priority checklist that is from the Starfleet Research is a great tool for a hotel to use when looking at making the change.
jhazz003

Report: Travel Agents Report Record Use of GDS - Hotel Business - 0 views

www.hotelbusiness.com/gents-report-record-use-of-gds

travel hotel business

shared by jhazz003 on 21 Sep 17 - No Cached
  • This study revealed that travel agents are continuing to report a record use of Global Distribution Systems (GDS) to make hotel reservations.
  • n fact, the data forecasts that GDS hotel booking growth will surpass 68 million reservations this year—an increase of over two million hotel bookings that were generated in 2016.
  • “Travel agents cited a strong preference to book lodging directly through the GDS systems and not on Airbnb or other alternative lodging websites,” added Hach. “Keeping this in mind, hoteliers have access to a proven and growing hotel booking audience to help them effectively compete within the sharing economy.”
  • jhazz003 on 21 Sep 17
     
    Travel Agents are using GDS more and more as the technology progresses. They are using GDS more often than they did two years ago.
jhazz003

Richard Mayne: 'Green' hospitality a growing market - The Scotsman - 0 views

www.scotsman.com/...ity-a-growing-market-1-4539895

hospitality green solution technology travel

shared by jhazz003 on 03 Sep 17 - No Cached
  • Scotland’s hotel and hospitality sector is arguably increasingly attuned to the customer and business benefits of implementing energy efficient practices. Reducing waste is just one of the sustainable tourism objectives of the Scottish Tourism Alliance that also notes ‘to be sustainable, tourism needs to be competitive and profitable as well as environmentally and socially responsible’.
  • jhazz003 on 03 Sep 17
     
    In Scotland, the hotel industry is looking at a new way to be green in their growing market. They say in a study of 1300 US travelers, over 60 percent of them considered the environment when choosing which hotel to stay at. This is a newer development in the 21st century where guest are looking to be more eco-friendly.
jhazz003

Expedia Announces Suite of Software and Technology Products for Hotel Partners - 0 views

www.hospitalitynet.org/...4084092.html

technology hospitality hotel software business travel tech

shared by jhazz003 on 27 Aug 17 - No Cached
  • Omni Hotels & Resorts is the latest partner to take advantage of Expedia's package solution. "Omni Hotels & Resorts is excited to further leverage our marketing partnership with Expedia to bring our guests the option to book their total vacation experiences directly with us," said Peter Strebel, chief marketing officer and senior vice president of sales for Omni Hotels & Resorts.
  • Partner Loyalty Enrollment: Initially tested with Red Lion Hotels Corporation last fall, the technology has advanced to now allow hotel partners to enlist and sign up users from Expedia sites for their brand loyalty programs. This program has grown to include three other chains.
  • MICE Booking Technology: The MICE solution is the first tool that truly automates the booking process for meeting organizers and hotels in real time, making RFPs (requests for proposals) a thing of the past. Hotels can increase MICE sales efficiency by integrating the MICE online booking engine on their website, allowing customers to configure and directly book their meeting, including group lodging, online. This technology further enables hoteliers to yield prices for meetings and groups, based on multiple dynamic criteria to increase revenue. The MICE solution is currently live with Best Western Central Europe and the NH Hotel Group in Germany with promising results. A global rollout will begin soon.
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  • Rev+:
  • As p
  • art of Expedia® PartnerCentral (EPC), the company's partner portal which helps hotels manage their properties and rates, Rev+ is a revenue management tool designed to provide actionable data and insights to empower partners to make smart decisions to optimize their revenue. Rev+, an essential tool for revenue managers, comes at no additional costs for hotel partners, and doesn't require additional sign-up.
  • jhazz003 on 27 Aug 17
     
    Expedia has announced new technology and software for hotel partners that will help hotel partners drive knowledge and efficiencies. "Expedia Powered Technology was born from rethinking how we work with our hotel partners - through listening to their needs, and leveraging our technology as a driver for industry solutions," said Cyril Ranque, president, Lodging Partner Services. It is vital for Expedia, the world's largest online travel company to listen to their hotel partners and to follow the growing technology advancements. Omni Hotels & Resorts has been the latest partner to join the Expedia's package solution.
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