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Yujia Xie

Galla POS develops platform for tablet-enabled menus | mydigitalfc.com - 0 views

  • With eye on serving the hotels and restaurants, Hyderabad-based start-up Galla Pos has developed a platform for tablet-enabled menus and billing. It is now in talks with an Indian mobile handset maker as well as a few Chinese players for the hardware (tablets) for embedding its software.
  • In the first phase, Reddy said the effort will be to reach out to hotels in Hyderabad and later to other cities in Andhra Pradesh and Bangalore. There is a lot business potential. The same concept can be used for small food joints and grocery stores, he said, adding the company will look to provide platform on a monthly rent or for a one time fee.
  • “As the business model matures, the basic platform could be given free, while we will charge for analytics, predictions and other tools that will be built into this,” he said. At present, it is processing orders from a handful of hotels but is seeing more queries coming. Typically, a small hotel is taking about four to five licences-only the first licence is priced higher and the subsequent ones at a fraction, he said.
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    As this article mentioned, for convenient menus and faster billing, Galla Pos run a platform. It introduces how to use this technology and this device will bring down the cost of the handset. In addition, visuals and various menus will assist customers to order faster and better, especially for the foreigners. As a Chinese, if the restaurant provide visuals or more description of the menu, it will help me to understand the food better. This concept will apply in more hotels later and small food joints or grocery stores. I like this idea and I believe more and more industries will apply for it because it provides better quality of service to assist the job of employees and make everything new and effective.
Carolina Villa

New airport security system could end disruptive body, shoe scans - 0 views

  • TraceGuard, a system that could detect substances used in explosives
  • TraceGuard has been developed by Israel's Trace-Safe as well as the American firm Raptor. The system was designed to ignore benign substances and prevent against false alarms.
  • or chemical weapons without opening luggage. The system, which could be integrated into scanners, magnetometers and hand-held devices, was designed to rapidly inspect both passengers and luggage without the use of full body scan and has been deployed at about 20 airports in the United States.
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  • Companies from Israel and the United States have been working on joint development of non-intrusive systems to inspect airline passengers.
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    Israel and the United States are developing new security systems ti inspect airline passengers. This joint effort its creating a system that could detect substances used in explosives, or chemical weapons without having to open the passengers luggage. And it could be integrated into scanners, magnetometers and hand-held devices. Its purpose is to inspect both passengers and luggage, without the use of full body scan.
anonymous

Multi-Location Businesses Can Triple Growth Rate with Localized Marketing According to ... - 0 views

  • SAN DIEGO: SOCi, Inc., a centralized platform built specifically for "next-level" multi-location marketers, today released its annual Localized Marketing Benchmark Report, which revealed that an optimized localized marketing strategy can yield up to three times more business growth.
  • More than 250 multi-location brands were evaluated on their overall presence, ratings and reviews, and community engagement across the top three localized marketing platforms - Google My Business, Facebook, and Yelp. 
  • When executed effectively, localized marketing can help brands build and maintain an engaged base of loyal customers, propel their presence to the top of organic search results, and, ultimately, drive increased foot traffic and in-person sales.
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  • As local search becomes more intelligent and personalized, the LMBR shows that a localized marketing strategy has become increasingly important when maximizing consumer interactions and reach
  • improved their average benchmark score 20% from 2019 to 2020
  • “The way that consumers are discovering new businesses or searching for information about businesses is changing, happening more on social media and search platforms, and with local intent,” said Monica Ho, CMO of SOCi.
  • Before engaging with a business or service, nearly all consumers (97%) conduct a local online search, with 78% of purchase decisions influenced by social content. What’s more, 85% of engagement is on local pages, underscoring how absolutely critical it is for businesses to optimize their digital presence on a local level. 
  • Additionally, based on this year’s benchmark scores, three industries stand out as those that are outperforming in localized marketing: fitness, education, and personal care services
  • the majority of their listings were claimed and completed, reviews and Q&As were responded to promptly, and pages on Google My Business, Facebook, and Yelp were consistent and comprehensive.  
  • “Brands must establish a sense of trust and authority through their digital presence to foster relationships with and create loyal customers,” said Bill Dinan, CEO of Localogy.
  • The LMBR also identifies the industries with the most opportunity to build upon and improve their local presence on key platforms: real estate, business services, and cleaning services.
  • As evidenced in SOCi’s recently released report The Rise of Localization for Multi-Location Marketers, ratings and reviews are the most impactful element in a business’s search and social ranking, with 75% of the top local search ranking factors based on a business’s reviews.  
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    A perfect example of how proximity marketing can successfully build and maintain a loyal customer base and increase their foot traffic.
anaslip

10 Examples Of Customer Experience Innovation In Hospitality - 1 views

  • When a guest feels the hotel understands them, they are 13% more likely to stay there again. The majority of hotel visitors want to experience new technology
  • Marriott is testing the technology at its hotels in China, which shortens check-in time from three minutes or more to less than one minute.
  • InterContinental Hotels Group is creating AI smart rooms in its hotels in China. The rooms allow guests to use voice control technology and speak naturally to get personalized assistance for both business and personal travel.
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  • Aloft Hotels uses Botlr, a robot butler, to deliver items to guests around the clock.
  • Guests at New York’s Yotel can have their bags stored with Yobot, a robotic luggage concierge. Robots aren’t entirely replacing humans, however—a lesson learned by the Henn-na Hotel in Japan, which fired half of its all-robot staff to employ more humans.
  • More hotels are moving away from traditional room keys to leverage RFID technology through guest wristbands. The technology is popular at resorts like Disney World and Great Wolf Lodge.
  • The Cosmopolitan in Las Vegas has Rose, an AI concierge who can help guests book spa services and restaurants and offers insider information like secret menu items at the hotel bar. Four Seasons Hotels uses Four Seasons Chat for 24/7 chat service that is powered by humans, not AI, for a more personal touch and responds to messages in 90 seconds or less.
  • . Hilton Hotels has introduced mobile check in for rewards guests to seamlessly check in, choose their room and unlock the door through an app. 
  • ach room at the CitizenM Hotel in Amsterdam comes equipped with a MoodPad tablet, which allows guests to change the temperature, TV, window blinds, alarm and lighting in one place. Some Marriott hotels have smart shower doors where guests can jot down their ideas while in the shower and then email the image to themselves for future use. 
  • A number of hotels and resorts, including Radisson and Omni, offer the service and have seen improved customer satisfaction and online booking rates. 
  • Hilton uses location-based services at some of its resorts to alert guests to events and activities that might interest them based on where they are on the property.
  • The wall of each room at Hub by Premier Inn in the U.K. includes an AR map of the local area. When guests point a smartphone at the map, they can learn about local attractions and get recommendations for the best things to do and see.
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    This article tells us about 10 new innovations in the hospitality world. Mostly it is talking about some innovations in the hotel industry such as face recognition at the registrations, voice-controlled rooms, and smart amenities.
Yookyung Kim

Digital Signage Gives Burger Joint a Boost | Case Studies | | Hospitality Magazine (HT) - 0 views

  • Affordable and customizable communication
  • “We are able to share with our customers more products that we have every day because those are the most important products for us,” co-owner Zach Steffens says.
  • Quick solution for quick serve restaurant
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  • “We can show more items. With the daily specials, instead of changing out those plastic letters, we can just upload it and it runs. If we want to change it midday, it’s really easy to do, which is important because we want the majority of our employees’ focus to be on customer service.”
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    The owners of a Culver's franchise decided to install a digital signage to provide more menu information quickly because the menu board couldn't communicate enough with customers for a short time to select menu in the fast food restaurant. The challenge was how the small business owners and franchisee would handle their budget for the investment and added cost.  The problem was solved by selecting EzSign TV from LG Electronics which displays branded messaging and shows broadcast television or input content at the same time. Furthermore, the software offers a choice of more than 50 templates that can be customized with images and text. Therefore, the business can highlight the items with pictures and deliver their daily specials more efficiently.  Installation is easy, and daily specials menus can be replaced by simply clicking. The digital signage looks cleaner than old fashioned menu board, and saves more time to change menus. By implementing a system that requires limited attention from staff, Culver's can focus on customer service and deliver value. That was a good decision adopting a new technology fits in the quick service restaurants.  
Linfan Cai

Hospitality eBusiness Strategies, Inc. (HeBS) | Hospitality-Industry.com - 0 views

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    This is a full-service hotel internet marketing firm. The workers in this firm are responsible for hoteliers to take full advantage of the direct online channel. Customers could connect the hotel's main distribution channel by HeBS' websites. They could provide crucial advice, recommendations and solution for the hotel or travel company. The hotel Internet marketing experts could increase Internet presence and online business while capturing new valuable online markets by using all kinds of methodology and tools. The Internet-based business models and techonologies are achieved. The marketers could be the guests' speakers and presenters. Guests could preferably gain more distributions and informations about hotel events, conferences or tourism events. The hotel internet marketing firm is able to build the better joint.
elena_martynova

Why Cybersecurity in the Hotel Industry Should be a Joint Effort - 3 views

  • The global hospitality industry now sits in the top three of industries most frequently targeted by hackers, according to the 2015 Trustwave Global Security Report.
  • Thieves have seized the opportunity to capitalize on the wealth of data that passes through varying weak spots in hospitality networks, and they're now looking for more than just credit card data. Hotels hold contact details, travel plans, air miles, birth dates, passport data and personal preferences on millions of guests - all of which can be used by criminals in a multitude of ways, ranging from fraud to extortion.
  • According to the aforementioned report, 65 percent of the hospitality industry's security breaches were via point-of-sale (POS) systems, with weak remote access security contributing to 44 percent of those compromises.
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  • But a number of breaches also affecting the industry targeted booking partners - companies that facilitate reservations on behalf of the hotel brands for services such as air travel, car rental and room bookings.
  • Regardless of where the initial breach occurs, one thing is certain: if customers can't rely on a brand's booking system, they will simply go elsewhere. Statistics show that nearly one in five shoppers have dropped out of an online travel booking because of security concerns around payment.
  • Understanding where critical data lives within your enterprise and how it moves, both internally and outside of the organization, is paramount.
  • POS attackers often take advantage of vulnerabilities, from configuration errors like easy-to-guess passwords to underlying flaws in the system itself, to access payment terminals and plant malware.
  • it is critical that hotel chains - and their partners - have experts regularly conduct deep-dive penetration to sniff out potential vulnerabilities before criminals can take advantage of them.
  • To mitigate the potential damage caused by unidentified malware, hoteliers and their partners should implement intrusion detection, security management and threat intelligence services, as well as scan inbound and outbound communication to flag data-stealing malware in real time and prevent information from leaving the door
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    This article tells us about the fact, that now days the global hospitality industry is one of the industries which is most frequently targeted by hackers. In order to avoid any attacks there must be tighter control across a hotel and its network of partners. So the main 3 aspects which will help to avoid attacks are: -assess risks everywhere -protect the POS system -find malware and keep data protected
mkim001

Marriott and Alibaba Partner to Reach Millions of Chinese Travelers - 0 views

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    This article emphasizes the fact that Chinese consumers is thriving in outbound travel. The number of people in China traveling is expected to increase from the current number of 150 million trips to 700 millions trips in the upcoming five years. With its significant growth, Marriott is taking extra measures to capture the eye of the interest of Chinese travelers. The Chinese e-commerce giant, Alibaba Group and Marriott declared a joint venture with their main purpose of building guest loyalty and uplifting the traveling experience for the Chinese market. With the increased income for the average Chinese middle class, traveling to the United States and Europe has become popular. Therefore, enabling "Alipay" through Fliggy (which is Alibaba's travel service platform) assists Chinese consumers to conveniently access digital pay for their trips. This particular venture was a huge stepping stone in forming the relationship with the known e-commerce company. Particular information pertaining to Chinese travelers, such as favored promotions, programs, and content also became more accessible to Marriott as this venture launched. Marriott's owners as well as franchisees are expecting to grasp these information to seize an ever growing Chinese travel market. Although Alipay is only available in certain Asia-Pacific hotels, it is expected to expand to the U.S. markets as well as the European market. Easy to use technology will aid in all steps of the booking process, starting from planning, booking, to paying and even managing a particular trip. Additionally, for Chinese consumers, Alipay, as mentioned above, is the main method of payment for Alibaba. 80% of e-commerce is made in Alibaba. Finally, this joint venture also enhances a crossover loyalty program feature. Through Marriott and Alibaba's loyalty program, point will be exchangeable and redeemable to further enhance consumer satisfaction.
ivonneyee

Modern Management Technologies in the Hospitality Industry - 2 views

The article talks about how it's worth investing in proximity marketing to increase the speed of a customer's decision, increase engagement, and eloyalty. The article states that marketers who know...

Grant Beck

Monscierge Launches New Hospitality Software Application Tool Monscierge | Connect - Pr... - 0 views

  • Monscierge | Connect provides hotels with the tools to stay in touch with guests through their smartphones, allowing guests access to the full array of a hotel or brand’s services in a way that suits the needs of today’s tech-savvy consumer.
  • Monscierge | Connect
  • wraps itself in the approved brand voice for each hotel, and makes that hotel and brand’s specific content available at their fingertips.
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  • After 3 years of researching over 1,000 hotels and resorts across several countries
  • Our joint research with these thousand hotels was conclusive – 73% of inquiries to the front desk, bell staff or concierge were related to hotel services and local information and recommendations.
  • Hotels and guests want an easier way to stay connected with one another, and local information from trusted sources via technology.
  • Freeing-up staff time, yet delivering the guest experience desired. Reception by guest-users and the hospitality industry has been overwhelmingly positive.”
  • Digital postcards are also available through the app, which carry the client hotel branding.
  • Trip-planning functionality is built into the app for travelers to plan their customized experience virtually anywhere they stay.
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    This article is about a new application: Monscierge that launched in December for the iOS (apple) and Connect for the Android in January. The software allows all of the amenities of a hotel to be available to guests via smartphones. The app is completely customizable for each of a brand's specific hotels. This is an excellent idea for both hotels and guests with the recent rise in smartphone and tablet technology. Guests who may not be as comfortable requesting things in person or over the phone would now have the option to do so digitally. Research of 1,000+ hotels and resorts worldwide was conducted over 3 years and found that the majority of questions to the front desk, bellmen, etc. were related to: services, local information, and recommendations. This app seeks to improve that by making those inquiries easily searchable on a smartphone or tablet, also allowing guests to input their own comments. With this finding it should be expected this kind of technology would be very well accepted, which it was. In respect to benefits for the hotel the app is completely customizable down to specific hotels to suit their image needs. With the use of this application it would also allow staff to be more effective, negating redundant questions. By allowing guests the ability to send digital postcards bearing the hotels brand it gives the company more exposure. These benefits are significant for a company looking for new technologies to give them an edge The benefits of this application are numerous for both the customer and hotel. Hotels may also see benefits moving into future years with easier training due to familiarity with this type of technology and customers with easy-to-use technology. For hotels and consumers attempting to plan completely customized experiences, trip-planning functionality is built into the app providing many possible uses. This app to me seemed to be very logical in the current progression of technology. The majority of people today
Mengjun Ren

China opens its GDS market - partially - to foreign companies - 0 views

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    Since China has joint WTO, China promise to open its market to foreign companies one by one. Although the foreigner companies know that Chinese business environment has huge difference from the western countries, all of them want to get into China and want a piece of pie of this huge market. In the report, the three GDS-Abacus, Travelport and Amadeus-have a positive opinion of the business future in China.
Rui Zhu

Smartphone- and Tablet-based Point-of-Sale | Aruba Networks - 0 views

  • Retailers are the midst of a point-of-sale (PoS) transformation from terminals to smartphones and tablets. In fact, many retailers have started embracing this as best practices and, according to a recent poll, 56% of retailers who were surveyed plan to use iPads for PoS in the next two years.
  • This joint solution combines Infinite Peripherals’ Linea-Pro, a combination barcode scanner/credit card swipe reader, with LightSpeed’s mobile PoS application for the iGeneration, supported by an Aruba wireless LAN infrastructure based on the Aruba Mobile Virtual Enterprise (MOVE) architecture.
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    POS is common in today's restautant operation since of its powerful function and wide approach. Thus, most properties have installed a matural POS for their daily operation. On the other, smartphone or tablet is a trend in recent years because of its convenient and fashionable. For this reason, how to combine these two innovative products has become a new task for retailers who are eager to improve their performance. Some POS service companes have offered some new products to the market whcih can give their clients an absolutely different style of service providing. All of these products have similar advantages like more accesibility, more storage, and more spreading. So we can make a positive forecast that this combination will be more and more demanding in the future.
acarter001

Expanding global footprint with accounting software for hotels. ~ Friday, 13th July 201... - 0 views

  • What should hotels look for in their financial management system then?Handling currency complexityRapid globalisation means that hotels are likely to report in more than one currency. Thus it would be a tremendous help if hotel accounting software can handle multiple currencies. However, it is worth noting that currency translation is not as simple as it looks. Complexity arises when different categories of exchange rates are required depending on circumstances. This is especially problematic when hotels have to follow more than one set of accounting and business rules. Handling multiple languagesEven though English is the default business language globally, it is not necessarily the case that everyone in an organisation grasps all English terminology and statutory reports, especially those that handle day-to-day operations. They are more likely to do the work in their own language. Moreover, different countries have different units of measurements and formats, which need to be reported as well. Hence, it is vital that hotels’ financial management software can handle all of these. Handling multiple entitiesA hotel chain with various branches in different countries or jurisdictions has the extra workload that entails complexity. As a helping tool, a hotel financial management system should be capable of consolidating results from discrete entities for statutory reporting and tax purposes. In other words, it should help the mother company and its subsidiaries keeping track of one another’s financials without interfering with their various legal structures.Supporting multiple charts of accountsAccording to Ventana Research 2011, “maintaining multiple charts of accounts may prove to be both simpler in the long run and more productive” despite some saying that it is best to have one chart of accounts only. The rigid approach of a single chart of accounts is especially unsuitable for companies with different lines of businesses, those in joint-venture arrangements or those acquiring businesses in different countries. Thus, accounting software for hotels should be able to handle simultaneous charts of accounts.Handling multiple calendarsIt is a fact that businesses around the world do not operate on the same fiscal year. To save time from having to recast figures into different calendars, hotels with multinational operations should implement a financial management system that can create local, regional and consolidated reports as needed for management or statutory purposes.Handling tax complexitiesFor hotels operating in various countries, their accounting software should be able to handle the complexities associated with different tax regulations and help defending tax audits. Apart from addressing issues such as multiple entities, charts of accounts, calendars and depreciation schedules, their system should be configured to be tax-aware. In other words, it should provide hotels with automated maintenance of rules and rates.Reporting using multiple accounting standardsGAAP, IFRS and local accounting standards require different accounting treatments. Thus, accounting software for hotels should allow different books for recording transactions under these various accounting rules. Automating the process from closing these books to creating financial statements and reports using multiple accounting standards also helps hotels save time and effort without risks of errors.Supporting different levels of corporate reportingA multinational hotel’s accounting system should be able to create a consolidated headquarters view as well a consolidated statement of several subsidiaries at an intermediate level. Management should be able to view and analyse these reports right at the source.Supporting global accessFinancial management software that allows web-based access can help hotels avoid incurring costs from installing the system individually at all branches or at branches with limited on-premise support. Having a system that can be installed locally, deployed centrally and accessed globally gives hotels a competitive advantage without compromising security and reliability.
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    It is interesting to see in this article that investing in the proper accounting software in the hospitality saves the hotels more money. You would not think about the time lost by the accounting department simply by correcting errors. This article states that there are also several things that should be required of accounting software to ensure overall productivity. Interestingly, one of the most important aspects that I had not thought of is the need to handle multiple languages. By doing this, you are allowing users to enter data in their own language and be more productive.
Yuri Kim

Travelport trials GDS airport transfer bookings - Travel Daily Media - 1 views

  • Travelport is trialling a new service which will allow travel agents to book private car transfers via the GDS.
  • a huge demand for chauffeur-driven car transfers in Asia
  • By booking with Travelport via the GDS, agents are able to automate the process and bookings are integrated back into the passenger name record (PNR).
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    In today's society, travel distribution environments and electronic reservation services are consistently moving toward global and complicated marketplace. Thus, travel marketplace needs a more and more globalized and comprehensive system for customers. And, I think GDSs well reflect this trend. The article show the example of the utilization GDS in travel industry. Travelport introduces a new travel product called Travelport Drive Me to Galileo-connected travel agents in Asia. The joint creation of Travelport and two major car rental companies, Travelport Drive Me was developed in response to the demand for chauffer-driven car transfers in Asia. This product enables travel agents to book chauffer-driven car transfers through Travelport's GDS for international airports in Asia. This new product would provide advantages not just for travel agents, but also for customers. With this product, travel agents save time and cost through the automated process. Plus, customers experience satisfied traveling by eliminating concerns about language, security, and public transportation issues in Asia.
Ganna Gorbachuk

Transforming Business with Mobile Payments - 12 views

  • Mobile systems are transforming the payment environment. According to investment bank Barclays Capital, U.S. mobile commerce sales--that is, purchases made on smartphones and tablets--hit $5.3 billion in 2011, up 83 percent from the year before. Generator Research, a consulting firm specializing in digital media, projects that by 2014, usage by consumers will grow 600 percent to 490 million worldwide.
    • Joe Cilli
       
      Interesting information. Keep in mind there is a high level of cannibalization in that mobile sales are increasing, but the bottom line is unchanged because in-store sales are decreasing. In short, the amount of transactions and dollar amount is roughly the same; it is, however, important to recognize the shift in consumer purchasing patterns.
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    Great article on the rise of mobile payment systems and how businesses who in the past may have been cash only or otherwise are seeing increased sales as the ability to take credit card payments with little hardware and software infrastructure costs. Down the street from me is probably my favorite Rib joint in town, Uncle Rodney's House of Ribs is the name. I love that place, but rarely go because they are a cash only business due in large part to the fact that the owner does not wish to pay for wireless or otherwise internet related services to make his business able to accept credit cards. What are everyone's thought to the increased use of mobile payment systems for restaurants and other businesses?
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    I think mobile payment systems are great. I personally have not used them very much but I think they would be very handy at events. I am a Timberwolves season ticket holder and my seats are close to the court where a serving staff is able to get food and beverages for you. Fans are able to pay with credit cards but the server has to take your card to the back area to ring everything up. If the servers were able to carry mobile credit card readers they would be able to speed up transactions and take more orders. It would be a benefit to everyone - the team would be able to sell more items, the servers would make more tips, and the fans would be more satisfied. If someone wanted to keep an open tab until the end of the game I'm sure there could be an app for adding items to a specific seat location instead of doing multiple credit card transactions. I'm sure mobile payment devices are being used by staff at many events and I'm a little surprised it hasn't made it's way into the Target Center yet.
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    That is an interesting artivle talking about the mobile payment that i have not seen in my life. If i was a owner of a store or a restaurant, i would like to try this technology that help to save my money and increase my businesses. On the other hand, as a customer who is asked to pay in this way, i would worry about the security problem because i dont know how it works.
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    It sounds great. I think it is convenience, cause I can pay by my phone whenever I need. But maybe the biggest problem is the security. How to guarantee it, we always use mobile connect ing internet which increase the danger coefficient.
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    I like this idea of mobile payments. It saves business people time and money which they were supposed to spend on the traditional way of credit card payment. It turns out more likely to be a self-monitored business transaction way. However, before signing the contract, the business owner should consider the security level of this payment method from the customers's standpoint. I'm pretty sure that some customers may feel weird and unsecured when they swipe their card on a mobile device.
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    This is a fascinating article. On one hand I can absolutely see the benefits for a mobile business or a business that increases it's sales by accepting mobile payments. It also seems that security would be increased for the merchant as there is not much cash available on hand for petty thieves. The crooks of the future will need to be technologically sophisticated. The increased use of smart phones has greatly increased my small business as many of my customers make their purchases through their smart phones. My personal concern is that our country will see an increase in debt and over spending as purchasing with your credit card account becomes even easier. Will it even be possible to pay with cash in the future or will it all be electronic? Also, what happens if your cell phone is stolen and all of your financial world is on there. Do these scanning systems have much security if there is not a credit card to verify a signature against? Is everything stored in cyber space where the phone thief cannot reach it without expensive technical knowledge?
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    While a few hundred years ago a life of an average person in a small town could consist of two or three events as a war in his country, governor's marriage and a crime in the neighborhood. In today's world the same as centuries ago every moment is full of things which happen somewhere but now we have a unique opportunity to know about them almost few seconds after they happen. Technology can make a huge difference in a small business when an employer finds a right time to use innovation, as Miki Nishihata and Joey Garza did. Their companies got an advantages of using card readers. Mobile systems are transforming the environment of sales and payment processing. A thing which simplifies the prosess of transaction is a benefit because a lot of consumers prefer FAST and EASY shopping when every minute may cost. Assuming all this information a Square company was created by Twitter co-founder Jack Dorsey and glass artisan Jim McKelvey. Nowadays almost everybody has a mobile phone and credit card and combining those two things with an innovative technologies of online sales is a fantastic invention!
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    This is an interesting article, and it is quite amazing to see how the way of payment is drastically shifting with new technological devices such as smartphones, card readers. Just a couple of years ago, if I wanted to buy something online, I had to start my computer then go on whatever website I bought something from which took some time. Now, however, I don't even have to turn on my computer to purchase something on the web because I can buy many things through my smartphone whenever and wherever I want. It is a lot easier and faster than what it used to be.
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    Spasibo bolshoe za interesting article! Ona mne ochen pomozhet v moem research!
Chengcheng Feng

Global Distribution Systems in Present Times - Four Major GDS Systems; Amadeus, Galileo... - 1 views

  • Among the “shelves” on which buyers search for travel services are world’s global distribution systems and the Internet distribution systems
  • The airlines realized that by automating the reservation process for travel agents, they could make the travel agents more productive and essentially turn into an extension of the airline’s sales force. It is these original, legacy GDSs that today provide the backbone to the Internet travel distribution system
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    October 2002 - The travel marketplace is a global arena where millions of buyers (travel agents and the public) and sellers (hotels, airlines, car rental companies, etc.) work together to exchange travel services. This is a good article talking about four major GDS System companies in the world nowadays. When we do some research in GDS area, it is better for us to know some information about these four companies. They are Amadeus, Galileo, Sabre and Worldspan. The author said that Aadeus is Number 1 inlocations worldwide compared to other three companies, Galileo International is a cautions follower when it comes to technology when compared to other GDS companies. Sabre's competitive strenghs are market position, global reach, stable product line, diversification of revenue streams and intellectual capital. And Worldspan has successfully developed the strategies and solutions to ensure the company's long-tern success. After read this article, I think I have the big picture of what GDS System is. The author gave us the strength of different systems. I know what are these GDS companies doing right now in the world. And what is the best is that the author used some accurate data to support the point. So in my point of view, I don't only understand the knowledge related to GDS System, but also learn the way to write my paper, that is using lots of numbers.
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    I don't know why but I was failed to highlight this article. I did it in My Library.
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    It is a great article that provides some detailed information on the four most famous GDS. and it was separated into four parts by explaining the four major GDS one by one. It is talking about the history, current status and development of these four major systems to help readers understand what exactly it is and how it works. I like this because it helps me create an overview of GDS systems.
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    Interesting article that summarize important information about major GDS companies. GDS companies such as Amadus, Galileo and Sabre are platforms in which a range of travel related services are offered through electronic switches and routers .
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    This article introduces four major GDS systems' characteristics and strength. I think these information will be useful for hotels when they choose the GDS systems.
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    According to the World's Leading CRS/GDS System 2011, Sabre is the winner profile. And the Amadeus, Galileo, Worldspan and Zurich Systems were nominated.
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    This is about GDS!
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    In the travel marketplace it is global where buyers and sellers work together to exchange travel services. Global distribution systems and the internet distribution systems have become electronic supermarkets linking buyers to sellers and allowing reservations to be made quick and easy. Travel today is sold most on the internet, it is a vast networks of suppliers and a wide customer pool in a centralized maket. Currently today there are 4 major GDS and they are continuing to grow. This article pretty much summed up what we learned in the past 2 classes
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    SUMMARY A global distribution system (GDS) represents a computerized system used for managing different transactions within the air travel and hospitality industry There are currently four major GDS systems: 1. Amadeus (2) Galileo (3) Sabre (4) Worldspan Amadeus Founded in 1987 by Air France, Iberia, Lufthansa, and SAS, Amadeus is the youngest of the four GDS companies. Amadeus is a leading global distribution system and technology provider serving the marketing, sales, and distribution needs of the world's travel and tourism industries. Its comprehensive data network and database, among the largest of their kind in Europe, serve more than 57,000 travel agency locations and more than 10,500 airline sales offices in some 200 markets worldwide... Galileo International Galileo International was founded in 1993 by 11 major North American and European airlines: Aer Lingus, Air Canada, Alitalia, Austrian Airlines, British Airways, KLM Royal Dutch Airlines, Olympic Airlines, Swissair, TAP Air Portugal, United Airlines, and US Airways. It is a major player in the GDS business throughout the world: North America, Europe, the Middle East, Africa, and the Asia/Pacific region. Galileo International is a diversified, global technology leader. Sabre For more than 40 years, Sabre has been developing innovations and transforming the business of travel. From the original Sabre computer reservations system in the 1960s, to advanced airline yield management systems in the 1980s, to leading travel web sites today, Sabre technology has traveled through time, around the world, and has touched all points of the travel industry. Worldspan Founded February 7, 1990, Worldspan was originally owned by affiliates of Delta Air Lines, Inc., Northwest Airlines, and Trans World Airlines, Inc. It is currently owned by affiliates of Delta Air Lines, Inc. (40%), Northwest Airlines (34%), and American Airlines, Inc. (26%). Since its 1995 advance into the world of Internet technology fo
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    This article is about the GDS system, and it introduced four major GDS system in present times. GDS is a worldwide computerized reservarion network used as a single point of access for reserving airline sears, hotel rooms, rental cars, and other travel related items by travel agents, online reservation sites, and large corporations. The for major GDS systems, Amadeus, Galileo, Sabre, and Worldspan owned and operated as joint ventures by major airlines, car rental comopanies, and hotel groups. GDS is also called automated reservation system (ARS) or computerized reservation system (CRS). Among the four major GDS systems, Amadeus is the youngest one and has done remarkably well during its short tenure. With its strong company infrastructure worldwide, impressive product set, and growing customer base, Amadeus is one of the most significant players in shaping the future of the GDS. Galileo's competitive strengths include market share, well-balanced and global presence, relationships with diverse groups of travel vendors, technologically advanced information systems, highly skilled personnel, and a stable product line. Gralileo is a follower when it comes to technology, but is has established successful relationships with entities such as Go, UK's best low-cost airline. Sabre's competitive strengths include market position, global reach, stable product line, diversification of revenue streams, and intellectual capital. Sabre business model is a strong one, and continues to make significant progress in advancing both its electronic travel distribution and its information technology solutions businesses. The last one Worldspan has a legacy of industry firsts that are not well known. It continues to look at benefits of creating its own consumer brand and has been partnering with different companies to expand the services that it can provide to its customer base.
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    GDS is started on the airline industry. And with it development, the airline company recognized that the GDS is becoming more and more important and necessary. And in my opinion, the GDS can not only focus on the airline. It can be on the internet. That is means they should built some sub-company around the world and it will help to form a kind of net that can cover all over the world. So that it is reduce the pressure of airline and increase the short distance distribution. it will be more efficiency for the guest and less human labor.
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    More and more customers rely on global distribution system to buy hospitality products in present time. This article introduces four major type global distribution systems, Ama dues, Galileo, Sabre and Worldspan. There are also some smaller GDS existed in the world. Amadeus is the youngest of the four GDS companies. Galileo International is a diversified, global technology leader. Galileo's competitive strengths include well-balanced and global presence, relationships with diverse groups of travel vendors, technologically advanced information systems and a stable product line. Sabre's competitive strengths include market position, global reach, stable product line, diversification of revenue streams, and intellectual capital. Worldspan provides worldwide electronic distribution of travel information, Internet products and connectivity, and e-commerce capabilities for travel agencies, travel service providers, and corporations.
Carolina Alfonso

Roomkey.com, Innovative New Hotel Search Engine, Launched by Venture Founded by Six of ... - 0 views

  • world's leading hotel companies
  • Roomkey.com, an innovative new online hotel search engine
  • Roomkey.com provides travelers a search and book experience tailored for ease of hotel shopping through an uncluttered and trustworthy site
  • ...12 more annotations...
  • accurate hotel information straight from the source
  • the ability to compare, plan and share with friends and family.
  • John F. Davis III, a highly experienced hospitality industry visionary with a history of entrepreneurial successes, is Chief Executive Officer of Room Key
  • "Finding the right hotel is complex and, unlike booking a flight or reserving a car, it is a personal decision process - one which no one understands better than hoteliers
  • our goal is to make the experience of finding the right hotel as personal and enjoyable as the experience of staying in one
  • provide customers with a wide range of travel options and the confidence that they will receive exceptional rates
  • management team in place and a compelling search tool unique to the market today, Roomkey
  • is well positioned for success and will quickly become a large scale marketplace
  • IHG's online innovations, Roomkey.com is another industry first, offering guests breadth of choice alongside all the benefits from booking directly through our own websites."
  • Room Key's new and unique offering will embody the best of what hotel company websites offer consumers, giving them confidence in their booking decisions -- a personalized and welcoming experience
  • meaningful value to our owners and franchisees by showcasing their properties.
  • consumers will value the relevant pricing information, independent reviews, and in-depth property information
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    Six of the largest hospitality firms around the world (Hilton Worldwide, InterContinental Hotels Group Choice Hotels International, Hyatt Hotels Corporation, Marriott International, and Wyndham Hotel Group) have joint to create a new online hotel search engine. Roomkey.com is the name of this new search engine and its main purpose is to enhance the hotel booking experience for customers. As it is described in the article Roomkey.com expects to differentiate itself from other search engines by providing accurate information straight from the source. They believe choosing a hotel is a personal decision and the more information customers can feel more confident in there booking decision. In the near future it is intended for this page to be an interactive site where people can comment and plan or compare their vacations with others. At the beginning it will focus only in U.S travelers and then it will expand to English speaking countries.
Yaping Li

E Business Strategy -e commerce business strategies | Economy Watch - 1 views

  • E Business Strategy can be summarized as the strategies governing E Businesses through calculated information dissemination.
  • E-business diverges from the traditional sphere of business by speeding up the business activities and giving a totally new dimension and definition to businesses worldwide be it whether partnerships, joint ventures or large corporations.
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    This article gave us a highlight information of e-business strategy, E business has been added as the latest domain in business and has become a must-have in the highly competitive technology driven open market. E Business Strategy can be summarized as the strategies governing E Businesses through calculated information dissemination. E-business can help company reach to the international market and use minimal cost. There have some E-business models, such as MRP (Material Requirements Planning), EDI (Electronic Data Interchange) or ERP (Enterprise Resource Planning). And e-business strategy would general included : supply chain management, customer service and customer relationship management, inventory and service management integration and tactical operations alignment.
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    From this article, the-business plays an important role in today's world. By the e-business, the trade can be made on the internet. It is very convenience for the global businessman who can reduce the cost and make more profit. The supply chain management and email marketing are the essential features of the e-business. With the help of the e-business strategies, the wholesalers and retailers can handle with different products. They can discuss the price, quantity and other detail information on the internet. Else, the trade can be observed by the internet that will offer a good environment for the businessman. In addition, the effective e-business can make sure the customers will have a good service. And it also can avoid the unnecessary purchase steps and expenditures.
Hana Musilova

Expanding global footprint with accounting software for hotels - 0 views

  • What should hotels look for in their financial management system then?Handling currency complexity
  • Handling multiple languages
  • Handling multiple entities
  • ...19 more annotations...
  • Supporting multiple charts of accounts
  • Handling multiple calendars
  • Handling tax complexities
  • Reporting using multiple accounting standards
  • Supporting different levels of corporate reporting
  • Supporting global access
  • In the increasingly volatile and regulation-filled business world, the ability to adapt is of utmost importance;
  • During the transition, many hotels might find themselves trying to avoid incurring costs and disruptions by sticking with their existing accounting software.
  • Moreover, different countries have different units of measurements and formats, which need to be reported as well. Hence, it is vital that hotels’ financial management software can handle all of these.
  • Rapid globalisation means that hotels are likely to report in more than one currency. Thus it would be a tremendous help if hotel accounting software can handle multiple currencies.
  • Nonetheless, if businesses do not conduct comprehensive evaluation of their needs and software capabilities, they may well end up paying more than they could save.
  • A hotel chain with various branches in different countries or jurisdictions has the extra workload that entails complexity.
  • a hotel financial management system should be capable of consolidating results from discrete entities for statutory reporting and tax purposes.
  • The rigid approach of a single chart of accounts is especially unsuitable for companies with different lines of businesses, those in joint-venture arrangements or those acquiring businesses in different countries.
  • It is a fact that businesses around the world do not operate on the same fiscal year. To save time from having to recast figures into different calendars, hotels with multinational operations should implement a financial management system that can create local, regional and consolidated reports as needed for management or statutory purposes.
  • For hotels operating in various countries, their accounting software should be able to handle the complexities associated with different tax regulations and help defending tax audits.
  • GAAP, IFRS and local accounting standards require different accounting treatments. Thus, accounting software for hotels should allow different books for recording transactions under these various accounting rules.
  • A multinational hotel’s accounting system should be able to create a consolidated headquarters view as well a consolidated statement of several subsidiaries at an intermediate level.
  • Financial management software that allows web-based access can help hotels avoid incurring costs from installing the system individually at all branches or at branches with limited on-premise support. Having a system that can be installed locally, deployed centrally and accessed globally gives hotels a competitive advantage without compromising security and reliability.
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    Many hotels may want to chance their accounting systems but at the same time are trying to avoid all of the new costs and possible disruptions that come with a new system. By staying with their old systems though it could end up costing them more money in the long run if the system decides to just stop working and then you lose all of your data.
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    Any hospitality organization should look for all of these things when considering a new financial management system. It might end up being more expensive but in the long run will end up saving the company lots of money.
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    This article describes what basic capabilities an accounting software for a hotel who is trying to expand globally should have. As well know, it is very important for a company to be able to adapt to changing times. Hotels are an industry that is constantly facing challenges, especially when trying to expand globally. This article gives some very important tips on what hotels should looks for when putting their financial management system in place. For example, expanding globally means a hotel would have to handle different currencies at one time. This is somewhat of a complex task for a company who is new to the global arena. Hotels should make sure to have a system that would make following different sets of accounting and business rules easier for the company. Another example is hotels should have a system that is able to utilize multiple accounting standards. "GAAP, IFRS and local accounting standards require different accounting treatments", therefore, software for hotels should be able to accommodate these variations.
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    I found this article very interesting as it discusses various aspects that a financial system should have in order to provide the most accurate and timely financial reports and analysis to help hotels to be more efficient and increase profit. According to the article, as all the hotels are evolving and changing at all times and the financial system has to be able to keep up with all the changes. One of the few things a financial management system should be able to do is to handle currency complexity and make sure that the hotel's accounting system can handle multiple currencies. A good financial system should also be able to handle multiple different languages for employees with different language backgrounds and also units of measurements and formats. The system also needs to be able to support multiple charts of accounts. According to Ventana Research 2011, "maintaining multiple charts of accounts may prove to be both simpler in the long run and more productive." Another important aspect of a good financial system it to handle tax complexities for hotels operating in various countries. The accounting software should be able to "handle complexities associated with different tax regulations and help defending tax audits." The last important fact it that the software should web based therefore accessible from anywhere and anytime. I find the last one the most important one as our technology and our PMS are moving into cloud based systems, it is curial that we are moving in the right direction with all of our systems and have them synchronized.
fotan001

Oracle completes Micros acquisition, forms new global business unit | Computerworld - 1 views

  • Micros will form the basis for a new global business unit at Oracle focused on hotels, food and beverage, and retailers, led by Mike Webster, who is now head of Oracle's retail business unit.
  • With the addition of Micros, Oracle will increase its top-line revenue and have new opportunities to cross-sell its products to the Micros installed base. It can also pick up brand-new customers, given that many hotel and restaurant chains are looking to replace aging systems.
  • In addition, Oracle can look to pair its portfolio of data-analysis technology with the vast amounts of information flowing through Micros POS systems and applications, thereby generating insights into customer behaviors, likes and dislikes, and the relative performance of products and services.
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    I find this very exciting for the Hospitality industry as both Oracle and Micros have been groundbreaking and their joint venture will bring new innovations for Hotels, Food and Beverage outlets, retailers, etc. I especially found interesting how they plan to use Oracles data-analysis technology and all the information which already exists in Micros POS systems. As we talk about personalizing experiences and being able to use data already collected to the companies advantage, it looks like Oracle is one step ahead with this acquisition and looks to specifically tap into it.
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    This sounds like a great match. With Micros' expertise in the industry and Oracle's expertise in big data, it looks like a win, win for both companies and the industry as a whole. Could this create a monopoly and force prices up for the industry? Maybe. It could also be the beginning of more modular systems across the industry.
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