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In reference to this article and rise of E commerce and It in the hospitality industry has been a great impact over the years. Statistics show that online travel sales is projected to grow to 8.9 billion in 2002. This amount of sales includes rentals, hotels, and will help to reduce the amount of commissions that are paid to suppliers. Another impact in Hospitality is that of Information Technology. the trend is very fats in the industry because it is easier for suppliers as well organizations that can communicate faster and get better results. With this in mind helps to reduce the cost of overhead, and to help marketing managers take advantage of data that is stored in warehousing that helps target specific markets and competitors.

In this article, Hyatt has launched a global sustainability program. And also Hyatt has green teams and employee volunteers to do efforts on the sustainability.  When talked about the progress of the sustainability program, Hyatt said they had three steps: First, Hyatt Thrive is supported by 80,000 associates in over 450 hotels in the world, which will give a lot to help. Second, this global framework has a singular goal to help thrive. Third and finally, Hyatt is very committed to measuring and tracking the progress. They were very accountable. I think more hotels need to develop a sustainability program like Hyatt to help the world go green.

This is a great article and not to mention an amazing initiative. A program that is fueled by it's associates will certainly have a positive impact on the community and a lasting effect.

In this weeks reading, the article, "Why Investing in Hospitality Technology is Investing in Good Business", mentions how due to the economic downturn hotels have turn to cutting technology and staff levels as a method to minimize costs, yet this is a recipe for disaster, if not conducted adequately. Technology is continuously evolving, it is important to make decisions regards IT investment that will be useful in the coming 3-5 years. Technological infrastructures should operate to facilitate a process or procedure for the overall benefit of the hotel, rather than take a day-by-day approach. In an ever-demanding industry, it is critical for hoteliers to be adequately prepared with automated systems, reducing if not eliminating important manually conducted tasks which are damaging the operations of the hotel due to the lack of real time information which will help revenue maximization. In moments of recessions, companies minimize their cost reducing what is foreseen as unnecessary such as IT investment, yet is important to maintain a level of preparation and not losing the opportunities presented by the market.

Hotel owners and managers are putting eyes on technology in the hospitality industry slow recovery period. All pundits agree this method can bring some recovery. The international hotel organizations have made many plans of improving investment in technology and staff. Progressive hospitality organizations have updated and invested in new technology and training, change the industry requirements and market. Before investment, the most important is to look at what operational efficiencies the technology can bring and how the technology will benefit the hotels. There are many technologies are good choices for investment, such as Revenue Management Systems. This technology is efficient and can help hotels track historic data, forecast future demand and so on. We also need to technology is changing all the time. So this is a big challenge of managers to make decisions for a long development. We also need to realize that the hospitality industry is changing, strategies will not always be applicable to new, unique situations. It is important for hotels to increase advantages in the competition.

Those hotel groups that fail to recognize the speed of change in technology and what this can bring to the business will find themselves significantly under prepared when the market starts to strengthen. While "its never too late" to act - there is a significant opportunity cost in doing nothing or worse still, cutting technology out of the day to day operations. For a hotel to effectively operate and ensure it is maximizing its incoming revenue, the right technologies needs to be in place. Through investing in the right technology at the right time, savvy hoteliers will be ensuring that their facility(s) are able to effectively maximize their ongoing revenue capability now and into the future.

The article, "How can a Hotel Property Management System help to control performance?" discusses the usefulness and heighten performance a hotel will undergo by utilizing a proper property management system, no matter the size of the hotel. A property management system (PMS) allows the hotel to reduce their cost due to the additional control over daily operating activities, such as inventory and reservations. As well, PMS provides an understanding to managers with statistical performance data to determine ways to ameliorate customers' wants, increase satisfaction and returning business. The front desk is the core user of a PMS, which allows for easier and effective reporting of any issues. The article mentions the additional necessary components of PMS involving: hotel management, reservations, billing, and accounting software. All these softwares will allow for minimization of errors, increase efficiency and help analyze the hotel's operations. The combination of a PMS and hotel management software enables a hotel to take control of their performance resulting into a smoother running business.

Neon is a new app designed by Eventbrite to be used by Event Planners in order to help organize the events they are coordinating. The app is available for iPod, iPad and the iPhone making it conveniently accessible through one's mobile device. The app allows event organizers to sell tickets in advance to an even as well as provide last minute deals to fill all remaining spots. The app even allows payment to be taken right from the event organizer's mobile device. The app also allows the user to manage guest lists and even helps those who have access to the app to make customer service decisions so that disgruntled guests are not sent to a different location to settle ticket disputes. With all the data the app collects even organizers are able to see important data pertaining to popularity of certain events as well as price variations. The app was designed to be used in dark places. This feature, along with many others makes it user friendly and it is helping event organizers to keep track of important data that will allow them to better assist customers in the future.

I think I'd need to see it in action. The Forbes article sounds a lot like an Eventbrite press release. I like the idea in principal, but it almost sounds like too much to jam into a single app. Tickets sales, venue status, customer service, revenue tracking.,,, Deployed and linked across multiple tablets, each with it's own purpose and/or scattered across the event venue (with users in some sort of identifiable uniform), I can see it being useful. This also seems like a bit of a departure from straight tickets sales. Who else is in the market space? I'd be interested if Ticket Master is also coming online with event software.

In order to stay in market, hotels should present competitive services and keep up with the latest technology. Computerized and online systems are becoming more and more popular. A vital section in any hotel is front desk because this is almost the only channel through which the guests could be connected to the hotel. As technology improved the form of a front desk is going to be changed in near future though the importance of front desk would be the same. We may no more see any agent at the front desk and instead there are a couple of computers and machines which help you with your check-in and other stuff. Hotel front desk technology would help the hoteliers to take care of financial matters and costumer service in a much more accurate and convenient way.  

Today I have chosen an article based on technology evolving the hospitality industry. Today we have technology helping and advancing with guest experience and in house book keeping. Technology has helped with guests check in via mobile phone, key less entry to your room, as well as entertainment platforms connecting your phone and personalized liking to your room. Technology helps and benefits hotel oweners the tools to most effectivley serve guests and increase revenue. benefits include customer service, more efficient internal operations and control over financial data. The future holds interesting evolution of more technological advances including facial recognition, and cellular check in and room reservations.

The cloud will provide the digital infrastructure for the cities of tomorrow, where an estimated 6 billion of the world's population will live by 2045. A commercial aviation cloud will help airlines. A utilities cloud will automatically repair faults in the power grid to ensure a smooth supply of power to homes and businesses. A banking cloud will scan thousands of transactions per second to prevent fraud. The cloud will help society cope with growing volumes of data. High definition video will account for 89% of individual user traffic by 2025, of which image and video content will be for non-entertainment purposes. The cloud will support the emerging artificial intelligence technologies which will be adapted to mobile use, notably the cell phones which overlook PC sales in 2011. Although driverless cars are still a ways off, it will be realized soon, thanks to the power of the cloud.

I found this article extremely interesting because in today's world, almost everyone relies on technology for everything. From googling what 25 centimeters is in inches, to emailing your cousin who lives across the world from you. So why not, bring that favorite technology with you when you go away? Like the article mentions, these smart apps, and chat bots, not only helps guests have a more comfortable stay, but also helps things go more smoothly for staff. In addition, these technologies allow hotels to make it a better stay for guests, by recording specific preferences, leading to increased loyalty. All in all, if it helps it make a more convenient experience for both the guest and staff at the hotel, I say it is a winner! 

The topic of the article is about the use of Chatbot within the industry and how it could be valuable to e business. Chatbot is a messenger tool that allows for customers to communicate with someone to provide a more personalized and better customer experience when booking online. The article mentions that Chatbot is used on a variety of hotels, airlines and even booking agents to provide a different way of booking trips and experiences. It focuses on providing images, prices and descriptions to enhance the "online shopping experience." (Knight, 2018) The way Chatbot seems to operate through different partners by providing the guest with requests, transportation, last minute reservations and up to date information regarding hotels, airlines, etc. Knight takes into account the potential that Chatbot has in the future to help the hospitality industry grow earnings while positive service. Although, Chatbot seems like the newest way to appeal to those guests that are within the technology wave, i feel like apps like these are already implemented. It is convenient to have the information coming from one source, but hotels brands like Marriott have the mobile app and GXI where you can communicate with someone in assist with creating reservations, add requests and also create a profile that gives the hotel an idea of what someone expects at the hotel. The same goes for those airline apps such as American and Delta, providing similar services. What i do take into consideration is that bots like these where it be a direct bot or Chatbot are being used more and more daily to enhance the experience a customer receives which helps to increase sales for the industry.

This article shows the benefits of technology investments and what those investments could provide to the ROI. Examples were investing in mobile communication technology and new computer systems. Another example looked at investing into online platforms and using IT to support social media and other internet based systems. The article concludes by asserting that investments in technology is necessary for the success of both large chain companies and small properties.

This article talks about the advantages of using an event management software and how the tool help managing the event successfully. This software is priority to the modern day event planner with an expert manner. Positively Impact the work flow cutting down on the boring paper work. Software will help time by cutting down all the time you would spend in organizational work reduced workload. Event software will reduce cost by inmanaging you data and task allowing you to have less employees and increasing ROI for the company. Have a good software will allow you to export reports with ease like client reports, analytics, registration, ticketing, scheduling as well as surveys. This will help ease the stress of the company and allow managers to focus on increasing revenues and getting new business.

This article mainly outlines the working principle of the global distribution system machine. First, briefly summarize the development history of GDS. Then the global distribution system is defined as a kind of network that helps different travel agencies and hotels and other organizations to connect. This is a system useful for hotels and travel agencies. Because it can not only help tap potential customers, but also help develop new markets. This system brings more profits to hotels and travel agencies, but it also has the disadvantage of high initial costs. There are three main types of global distribution systems: Amadues GDS, Sabre GDS and Travelport GDS. The effective operation of GDS also requires intermediaries. As reservations are made, it shows that the inventory has reduced across all channels along with the official website of the hotel itself.

Proximity Marketing yields tremendous benefits to both the consumer and companies. There are six benefits that companies take advantage of inclusive of geotargeting being able to measure the roi on advertising as opposed to traditional advertising methods.

This article not only describes the 6 benefits of proximity marketing but also how to execute it. It explains what is proximity marketing, its benefits in detail, and how it's the future and is here to stay.

Proximity marketing is more beneficial than I originally thought. Geotargeting is the biggest advantage when using this marketing method and I think that a company can definitely take over a certain area by using this method.

This article explores what hotels can do for their employees using the network. Some hotels used the network to help employees in need during COVID-19, such as helping furloughed workers with access to other jobs, helping employees use this time to learn skills, and so on. Hotels also building a powerful network for employees in order to connect them with the tools they need to succeed, expect can successfully recovery.

This article discusses the top seven features of event planning software. This can be applied to any business in the hospitality and tourism industry. If the hospitality or tourism company has the money to invest in event planning and registration software, it would be a very smart move to do so. The first feature the article mentions is that the software can build, for example, the hotel or restaurant its own event website which can help generate publicity for the event. Secondly, the article mentions that with event management software, registration, ticketing and payment methods can all be done online. Thirdly, the article mentions that this software allows companies to upload email lists from past registration and helps to manage email campaigns. This can be an avenue where the hotel or restaurant can advertise their event and also allow guests provide feedback after the event. The fourth feature of event planning software that this article mentions is that some event planning software can allow for mobile check-in for attendees, easily look up event details, and allow for in-app messaging. This feature can also be available in free event planning software. The fifth feature mentioned was that some software can also incorporate awards management into their platform. The sixth feature mentioned was the ability for guests to network and interact with each other through the app before, during and after the event. Lastly, the seventh feature mentioned is that multiple systems (such as emailing tools or CRM tools) can be integrated into event planning software so all of the event planning needs can be in one place. Event management software will help "automate the event management lifecycle" which can be beneficial for both the hospitality and tourism business and their customers.

"here are some helpful websites and apps for professional and amateur event planners to alleviate your workload"

Some say that "Event Planner" is the most challenging job in the world because of the tremendous tasks that they have to handle simultaneously. Therefore, here are some helpful websites and apps for professional and amateur event planners to alleviate your workload!

This blog is an interesting blog, it discuses the ways in which technology specifically based on an app, can be used in event planning.the blog gives a couple of different apps that outline the ways in which event planning can be made easier. Doodle, an app that helps in scheduling an event in finding the best time and date for each individual. the blog gives five different apps that are amazing. One of the apps, the seating planner is one app that many people need in their lives. one of the hardest tasks in planning an event in specific a wedding is the seating arrangement. this app helps in making the bride and grooms life easier. This blog is a life save for the do it yourself event planner, aside from the legal aspects of planning an event it is very helpful  

The article talks about three trends that are happening now within the hospitality industry relating the accounting topic.

The paradigm shift of technology is shaping the hotel business and powering up the operational and financial performance. we witness increased automation and intelligence in Hotel Accounting Services out there. The robust Hotel Accounting Software even leverage the Business Intelligence, in delivering the insights on key performance indicators . Accounting Software can not only help hotel saving cost but also can help hotel increase productivity

Aloha has been widely used in the hotel industry worldwide. Aloha Point of Sale software is much more than a replacement for a till or cash register. This powerful restaurant EPOS software optimises restaurant and bar management, whilst increasing revenues. It supports handheld devices and that mean serving staff can take orders and payments at tableside. With Aloha restaurant management technology, serving staff can speedier service, it can helps streamline restaurant operations. Further, with the help of the Aloha EPOS system, restaurant can create the perfect dining experience that brings customer back again. Service and payment are swift and accurate , and the Aloha EPOS system helps restaurant managers to create targeted offers that hit the mark and promote loyalty. Also, Aloha EPOS system provides a better cash management. Aloha restaurant POS tracks all transactions in real time and that means total accountability for every bill. In a nutshell, Aloha EPOS system can helps restaurant maximize revenue, reduce costs and enhance customer exp erience with cutting-edge technology developed and manufactured.

Point of sale systems have helped restaurants, hotels, etc in a major way. There are several benefits to the modernized POS software. POS systems offer more detailed and accurate reports for businesses. Businesses are able to use Cloud-bases systems to store information. This information can then be used to generate detailed sales and inventory reports. They also offer a benefit when it comes to labor and human resources. POS systems help takeaway a few tasks that employees used to have to do. THis helps improve customer service. POS systems also offer a more personalized customer experience and more secure and convenient card and mobile transactions.

This article gives some ideas on how to successfully host an event. Events are important and valuable to the hospitality industry. An excellent event includes making registration easy, managing the event properly, and creating a unique experience. Events can be divided into "Simple" Events, Midsize Events, Small Events and Complex Events. The size of the event will affect the planning of the event. The main points and purpose of the event are also factors to consider when planning the event. Time should have a clear theme, while considering the company's profits. Finally, applying the current technology to the event to create an unforgettable experience for customers is also essential for a successful event.

This article talks about the detail about a professional way to make a good event. It lists seven necessary points. Also, showing the point of view and example to make the reader easy to understand.