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Opera Property Management System - 0 views

www.micros.com/...OPERAPropertyManagementSystem Property Management System (PMS)
shared by Irine Wallace on 10 Sep 12 - No Cached
  • Reservations ― features are integrated with other functionality such as profiles, cashiering and deposits. This property management software module provides a complete set of features for creating and updating individual, group and business block reservations, including deposit handling, cancellations, confirmations, wait listing, room blocking and sharing.
  • Reservations ― features are integrated with other functionality such as profiles, cashiering and deposits. This property management software module provides a complete set of features for creating and updating individual, group and business block reservations, including deposit handling, cancellations, confirmations, wait listing, room blocking and sharing.
  • Reservations ― features are integrated with other functionality such as profiles, cashiering and deposits. This property management software module provides a complete set of features for creating and updating individual, group and business block reservations, including deposit handling, cancellations, confirmations, wait listing, room blocking and sharing.
  • ...11 more annotations...
  • Reservations ― features are integrated with other functionality such as profiles, cashiering and deposits. This property management software module provides a complete set of features for creating and updating individual, group and business block reservations, including deposit handling, cancellations, confirmations, wait listing, room blocking and sharing.
  • Profiles ― complete demographic records for guests, business accounts, contacts, groups, agents and sources. Profiles include addresses, phone numbers, membership enrollments, stay and revenue details, guest preferences and additional data that make reservations handling and many other activities faster and more accurate.
  • Back Office Interface ― revenue transfers, market statistics transfers, daily statistics transfers, and city ledger transfers can be easily made from OPERA Property Management System to a back office system.
  • Rooms Management ― handles all facets of room supervision including availability, housekeeping, maintenance and facility management. The Queue Rooms feature of the property management software coordinates Front Office and Housekeeping efforts when guests are waiting for rooms which are not immediately available for assignment.
  • Cashiering ― posting guest and passer-by charges (including taxes and other generates), making posting adjustments, managing advance deposits, settlements, checkout and folio printing are a few of the many activities handled by OPERA Cashiering. Cashiering accommodates multiple payment methods per reservation including cash, check, credit cards and direct bill. In multi-property environments, guest charges can be cross-posted from any property in the hotel complex
  • Cashiering ― posting guest and passer-by charges (including taxes and other generates), making posting adjustments, managing advance deposits, settlements, checkout and folio printing are a few of the many activities handled by OPERA Cashiering. Cashiering accommodates multiple payment methods per reservation including cash, check, credit cards and direct bill. In multi-property environments, guest charges can be cross-posted from any property in the hotel complex
  • Cashiering ― posting guest and passer-by charges (including taxes and other generates), making posting adjustments, managing advance deposits, settlements, checkout and folio printing are a few of the many activities handled by OPERA Cashiering. Cashiering accommodates multiple payment methods per reservation including cash, check, credit cards and direct bill. In multi-property environments, guest charges can be cross-posted from any property in the hotel complex
  • Cashiering ― posting guest and passer-by charges (including taxes and other generates), making posting adjustments, managing advance deposits, settlements, checkout and folio printing are a few of the many activities handled by OPERA Cashiering. Cashiering accommodates multiple payment methods per reservation including cash, check, credit cards and direct bill. In multi-property environments, guest charges can be cross-posted from any property in the hotel complex
  • Cashiering ― posting guest and passer-by charges (including taxes and other generates), making posting adjustments, managing advance deposits, settlements, checkout and folio printing are a few of the many activities handled by OPERA Cashiering. Cashiering accommodates multiple payment methods per reservation including cash, check, credit cards and direct bill. In multi-property environments, guest charges can be cross-posted from any property in the hotel complex
  • Cashiering ― posting guest and passer-by charges (including taxes and other generates), making posting adjustments, managing advance deposits, settlements, checkout and folio printing are a few of the many activities handled by OPERA Cashiering. Cashiering accommodates multiple payment methods per reservation including cash, check, credit cards and direct bill. In multi-property environments, guest charges can be cross-posted from any property in the hotel complex
  • Your front desk often makes the difference between ‘never agains’ and ‘long-term relationships.’ At the core of the OPERA Enterprise Solution is our premier property management software, the OPERA Property Management System (PMS). Designed to meet the varied requirements of any size hotel or hotel chain, OPERA PMS provides all the tools a hotel staff needs for doing their day-to-day jobs – handling reservations, checking guests in and out, assigning rooms and managing room inventory, accommodating the needs of in-house guests, and handling accounting and billing. The property management software is configurable to each property’s specific requirements and operates in either single-property or multi-property mode, with all properties in an enterprise sharing a single database
  • Irine Wallace on 10 Sep 12
     
    SUMMARY OPERA Property Management System is fully integrated with all the OPERA modules and offers the most extensive list of certified interfaces in the industry. FEATURES: Reservation, rate management, profiles, front desk management, back office interface, room management, cashiering, account receivables, commissions, reporting, fully configurable, global perspective, hospitality system interface, opera express, tailored to fit hotel's operational business needs, scalable to suit the size of the hotel, helps operators to become more productive, profitable and professional, and delivers fast, accurate and online information on property
  • Jenna Rashbaum on 10 Sep 12
     
    A lot of hotels use OPERA as their property management system. I have never personally worked in a hotel so I am not familiar with PMS's but from everything that I have read and heard from people is that OPERA is very efficient with everything. This system seems as though it can do everything for your property just the way that you would like it to. OPERA is customizable to your company's needs which seems great. This is a great website that you posted as it informs all of us exactly what this PMS is capable of.
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Oracle OPERA: What You Need to Know When Evaluating Hotel Software - 1 views

hoteltechreport.com/...oracle-opera-pms Oracle OPERA PMS POS Platform F&B Full Service Software Revenue Management
shared by tcale003 on 03 Jun 20 - No Cached
    • tcale003
      tcale003 on 03 Jun 20
       
      The Oracle Opera (formerly Micros) is the biggest Property Management System utilized in the hospitality industry. Oracle OPERA is a cloud-based Property Management System that integrates a variety of functions into one place. While OPERA is used for a single property, it is built with multi-property in mind and, therefore, it is not usually used in very small properties.
  • which types of hotels OPERA is a great fit for and discuss how independent hotels, boutiques and chains all benefit in different ways.  We'll also cover the impact of Oracle Cloud on its hospitality solutions division and whether Oracle's PMS is actually in the cloud.
  • WebRezPro Integrates Tenerum Payment Gateway
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  • WebRezPro Integrates Tenerum Payment Gateway
  • Apr 16,2020
  • WebRezPro Integrates Tenerum Payment Gateway
  • WebRezPro Integrates Tenerum Payment Gateway
  • This article provides a comprehensive resource for hoteliers immersed in the process of vendor evaluation.  Oracle Hospitality's OPERA (formerly Micros) is the largest PMS player in the hospitality industry and in this article we'll review how their hotel management software can improve operational efficiency for your business then point out some areas that every buyer should be aware of as they consider the solution.
  • OPERA has comprehensive guest profiling capability, which allows your staff to keep track of guest preferences. These rich guest profiles can be quickly accessed to better personalize stays. Staff can see useful details, such as stay history, past communications, and previous service requests, to inform their approach to each guest.
  • vendors?
  • Oracle OPERA is a cloud-based property management system that integrates several functionalities into a single platform.
  • In addition to the core property management functionality, such as room assignments, check-in/check-out, and rate management, OPERA includes integrated channel and rate management with group travel functionality to handle more complex requests. 
  • While OPERA can be used for a single property, it’s built with multi-property in mind.
  • Since OPERA is an integrated platform, hotels with more complex operations stand to benefit the most. For example, a hotel that uses Oracle POS (point of sale) and kitchen management can integrate full F&B operational functionality into the OPERA property management system. Such deep integration improves outcomes on the customer service front and gives hotel management stronger reports to monitor KPIs and profitability. 
  • The ideal customer segment is a hotel group with many larger properties that offer full service.
  • WebRezPro Integrates Tenerum Payment Gateway
  • Personalized guest profiles
  • Advanced rate management
  • OPERA has advanced rate and room availability restrictions, as well as enhanced rate-management capability offering a vast number of room pricing options, including best available rate, dynamic rates, daily rates, base rate, and negotiated rates. These rates can then be distributed via OPERA’s integrated channel manager.
  • Intelligent accommodation management
  • Proper allocation of room inventory avoids overbookings of specific room types and ensures that rooms are cleaned and maintained in a timely manner.
  • Mobil
  • OPERA now offers a completely mobile version of its flagship software, called OPERA Mobile Cloud Service. Staff can access the following information via any smartphone or tablet device: Check-in/check-out, reservation management, room status, task sheet, room maintenance, as well as Track It and Post It mobile that can provide real-time status updates on rooms and maintenance requests. 
  • Loyalty support
  • To drive loyalty-based marketing, guest behaviors accrue automatically to profiles, so hotels can build relevant packages and services based on guest history, including the length of stay, expenditure in restaurants and bars, and other preferences. T
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Marriott International Selects Cloud-based MICROS OPERA as Its Next-Generation Property... - 5 views

www.prnewswire.com/...rica-properties-204731811.html opera PMS Marriott software
shared by Jessica Rodriguez on 17 Sep 13 - No Cached
    • Jessica Rodriguez
      Jessica Rodriguez on 22 Aug 17
       
      As a current Marriott employee, and a former Trump Luxury Collection employee, this change that is being implemented is HUGE. While working at Trump National Doral Miami as both a Front Desk Agent and a Rooms Controller, I spent much time operating the Opera PMS system on a day to day basis. When I started working for Marriott, and started using the FOSSE system (the system created by Marriott for Marriott properties), I immediately noticed an obvious difference between the two PMS systems. FOSSE is an extremely outdated system which is solely operated by the keyboard, especially using the function keys. The amount of things you can do with the system is very limited, and for a hotel company as expansive as Marriott, it was so odd to me to see it being run by such an archaic system. As I highlighted in the article, Opera has the capability to provide hotel employees from basically every department to input information into one system that could be accessible to everyone and can be configurable to meet the needs of any specific property.
  • From handling reservations to managing accounting and billing, OPERA offers a feature set that can be configured to any hotel's requirements.
  • Marriott International has expanded its partnership with MICROS by selecting the hosted MICROS OPERA Property Management System (PMS) as the property management system (PMS) to be used in all Marriott brands worldwide.
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  • increase productivity, drive sales and customer satisfaction, and boost profits.
  • Dibakar Desouza on 17 Sep 13
     
    This goes to show, that Opera till date is well considered by properties worldwide. Apart from the various PMS systems i have used such as Fidelio, Galaxy UX, Galaxy Light Speed, I felt Opera to be the best so far in terms of reports, streamlining items, effecient and reliable.
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The Pestana Group Selects MICROS OPERA for Its Brazilian Properties :: Hotel News Resource - 0 views

www.hotelnewsresource.com/_Its_Brazilian_Properties.html
shared by anonymous on 26 Oct 12 - No Cached
  • The Pestana Group has embraced innovation to enhance its competitive position and the Group’s quality standards.
  • Most importantly, MICROS offers flexibility and scalability with its MICROS OPERA and MICROS POS solutions, designed to address Pestana’s evolving needs as it continues its growth trajectory. 
  • Three major goals of the OPERA audit was to ensure Pestana’s CRO is benefiting from the full utilization of OPERA functionality and how the current structure could support a shift into global CRO operations, to receive independent strategic advice on further interface developments to support growth plans, and finally to qualify if the CRO team’s skill set is appropriate to make the most of the OPERA Suite of products. 
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  • MICROS offers unparalleled next generation hotel management technology in the private cloud that fully meets our requirements and large-scale deployments.
  • Additionally, the OPERA audit services were critical in identifying areas of improvement to optimize both our operational efficiency and our return on investment in OPERA.
  • MICROS prides itself on its distinct ability to offer enterprise solutions that technically foster and enable our customers growth objectives.
  • anonymous on 26 Oct 12
     
    The Pestana Group (owns and operates 90 properties) has invested in MICROS Systems, Inc. (MICROS OPERA Enterprise Solution and MICROS POS). The Pestana Group invests in innovative technology as a competitive advantage and believes that the MICROS technology will grow with the firm. The Pestana Group has also invested in the MICROS Consulting Solutions to conduct audits on system. I think that the Pestana Groups success is partly attributed to their willingness to adapt and take risks.
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MICROS OPERA: Complete Enterprise Software Solutions | Point of Sale | Micros - 2 views

www.micros.co.za/rprise-software-solutions.html opera software hospitality
shared by Yueyu Peng on 29 Aug 18 - No Cached
  • offers hotel operators the ability to share information across multiple applications and properties on a single database while providing the necessary enterprise software solutions and tools for Property and Central operations
  • OES can be deployed in a seamless local, regional, or global environment, thus providing an unparalleled free flow of informatio
  • The OPERA Enterprise Solution is not a single product offering, but a fully integrated suite of enterprise software solutions consisting of modules that can be easily added or expanded allowing effective and easy deployment from smaller independent single and multi-property operations to global, multi-branded hotel chain environments.
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  • Central Systems
  • Property Systems
  • Flexible Deployment
  • Yueyu Peng on 29 Aug 18
     
    This article is about the MICROS OPERA using. OPERA is a highly effective software to connect the single parts with overall environment. It contains 3 major parts: Central Systems, Property Systems and Flexible Deployment. This software is fully integrated suite of enterprise software solutions which can be deployed on property or in a hosted datacenter environment flexibly for property management and core central systems.
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Investing in the Guest Experience: Wyndham Becomes First Major Hotel Company to Begin R... - 2 views

www.prnewswire.com/...-cloud-globally-301293119.html hotel cloud mobile technology
shared by mcont036 on 18 May 21 - No Cached
  • Mobile-enabled platform allows for quicker innovation while helping hotels enhance guest personalization, lower costs and boost operational efficiencies
  • Wyndham's selection of OPERA Cloud for its full-service hotels represents the latest in a growing list of newly launched technology initiatives by the Company, all of which center on giving franchisees tools to help provide a competitive advantage amid the ongoing pandemic
  • "Having OPERA Cloud in place allows franchisees to quickly and remotely enhance features for guests as the industry continues to evolve, which is going to be critical in maintaining a competitive edge."
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  • Wyndham first began its digital transformation journey in 2016, which has since resulted in a shift to best-in-class, cloud-based property management systems, a single central reservation system for all 20 brands, and a flexible cloud service and sales platform.
  • mcont036 on 18 May 21
     
    Wyndham Hotels & Resorts announced the roll out of the Oracle Hospitality OPERA Cloud Property Management (PMS), which will reduce the need for onsite hardware with special installation and provide operational enhancements that will be beneficial for guests, such as higher performance, security and reliability. One of the key features described is the mobile computing aspect of it, which gives operators the ability to run the hotel from anywhere, meaning team members do not need to be stationed at a desk to serve guests. The cloud-based system is designed to operate in more than 200 countries and can integrate with thousands of partners to create personalized opportunities for guests. This follows a series of shifts to other cloud-based systems which started in 2016 in an effort to demonstrate a progressive approach to digital transformation to give their hotel owners a strategic advantage over the competition.
  • angelopecorelli on 19 May 21
     
    I was shocked to read this article. I have worked with Wyndham and with Opera for many years and I was not expecting them to change to a different PMS system. I believe this might be a good move from Wyndham because private owners could reduce expenses by not having to pay royalties to Opera but at the same time, this is a new system that is somewhat new to the franchise. Great post I really enjoyed this article.
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What is Hotel PMS? | Oracle - 2 views

www.oracle.com/...what-is-hotel-pms.html
shared by nixalexa on 30 Jan 18 - No Cached
  • Traditionally, a hotel property management system (PMS) was defined as a platform that enabled a hotel or group of hotels to manage front-office capabilities, such as booking reservations, guest check-in/check-out, room assignment, managing room rates, and billing
  • Traditionally, a hotel property management system (PMS) was defined as a platform that enabled a hotel or group of hotels to manage front-office capabilities, such as booking reservations, guest check-in/check-out, room assignment, managing room rates, and billing.
  • Hotel PMS is now a critical business operations system that enables hoteliers to deliver a seamless guest experience. Hotel PMS now integrates to other onsite services that impact the guest's complete experience, including: Food and beverage operations Housekeeping and maintenance management Sales and catering execution for group bookings and event management Revenue management Distribution across multiple channels Spa management
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  • Faster innovation With cloud-based hotel PMS, hotels can bring new properties online more quickly. Each new release brings new capabilities to help deliver great guest experiences, improve operating efficiency, and increase employee productivity. Lower IT complexity and costs With cloud-based hotel PMS, hotels can lower upfront capital expenditure on software and hardware. By going above-property, hotels can also reduce IT complexity and IT costs. Increase in RevPAR and ADR With cloud-based hotel PMS, hotels can effectively manage rates and allocation of rooms to various distribution channels, helping to maximize occupancy, rates, and revenue. Enhanced customer lifetime value With cloud-based hotel PMS, hotels get a single customer master with comprehensive guest profiles that allow them to personalize and differentiate guest experiences.
  • Until recently, hotel PMS solutions were often managed on premises. On-premises solutions include hardware that can take up a lot of space. Resources were needed to manage the systems and software updates, upgrades, and patches needed to be scheduled and installed manually by onsite staff. Cloud-based, mobile-enabled hotel PMS platforms offer hotels an innovative way to engage with guests while enabling hotels to reduce IT costs and simplify their infrastructure.
  • ncrease housekeeping efficiency with instant updates on housekeeping mobile devices when customers check out, freeing up rooms for cleaning
  • is now a critical business operations system
  • that replaced time-intensive, paper and spreadsheet-heavy processes.
  • seamless guest experience.
  • Enhanced customer lifetime value.
  • Hoteliers are challenged with providing a personalized guest experience
  • olutions help hoteliers deliver the experience guests want, while efficiently managing their business.
  • Connect operations and financial processes by leveraging prebuilt integrations
  • Increase room occupancy and ADR through real-time rate
  • ster innovation.
  • Lower IT complexity and costs.
  • aditionally, a hotel property management system was defined as a platform that enabled a hotel or group of hotels to manage front-office capabilities, such as booking reservations, guest check-in/check-out, room assignment, managing room rates, and billing.
  • rease in RevPAR and ADR.
  • OPERA Cloud hotel property management system offers hoteliers capabilities to enhance operating efficiency and deliver exceptional guest experiences. The platform integrates emerging technologies with ease, accelerating innovation to meet ever-changing demands. Hotel PMS Defined
    • sbaut010
      sbaut010 on 03 Feb 20
       
      Opera, a traditional PMS provider has has invested in cloud computing.
  • With cloud-based hotel PMS, hotels can lower upfront capital expenditure on software and hardware. By going above-property, hotels can also reduce IT complexity and IT costs.
  • With cloud-based hotel PMS, hotels can bring new properties online more quickly. Each new release brings new capabilities to help deliver great guest experiences, improve operating efficiency, and increase employee productivity.
  • With cloud-based hotel PMS, hotels get a single customer master with comprehensive guest profiles that allow them to personalize and differentiate guest experiences.
  • The benefits of cloud-based hotel PMS solutions include:
  • With cloud-based hotel PMS, hotels can effectively manage rates and allocation of rooms to various distribution channels, helping to maximize occupancy, rates,
  • r
  • Hotel PMS now integrates to other onsite services that impact the guest's complete experience, including:
  • T
  • OPERA Cloud hotel property management system offers hoteliers capabilities to enhance operating efficiency and deliver exceptional guest experiences. The platform integrates emerging technologies with ease, accelerating innovation to meet ever-changing demands.
  • Provide anytime, anywhere service to your guests using a mobile-enabled cloud-based hotel PMS.
  • Centralize and secure customer data and improve the quality and accuracy of guest profiles with reporting and analytics.
  • Empower managers to improve ADR with extensive options for setting rates and advanced rate-management features for manual and semiautomated revenue management.
  • With a cloud hotel PMS, hotels get a single customer master with comprehensive guest profiles that allow them to personalize and differentiate guest experiences.
    • nixalexa
      nixalexa on 31 Oct 21
       
      PMS is Hotel Property Management Systems to help operate the day-to-day tasks in the hospitality industry, PMS has assisted the process with guests check in and checkout, assistance with assigning rooms, managing room rates and for billing guests, this article also explains how PMS has removed the unnecessary use of paper for these processes as well, which is environmentally friendly! When a guest leaves their room, PMS systems help inform housekeeping that there is an empty room that now needs to be cleaned for the next guest. The article by Oracle also mentions "mobile-enabled cloud-based hotel PMS" which tells the reader that internet is required to function the PMS properly and efficiently. PMS also assists hotels with keeping customer data in their systems so that managers within the property can keep track of guest spending, room rates, guests per night, week or month and help improve how accurate their information is instead of having to keep track of all of this data manually. When speaking of the cloud-based PMS systems the article also states that this helps customers keep track of their own information with a specific company. Like if a customer stays at Marriott hotels, with the Marriott app they will be able to keep track of their stays and reservations they have made in the past as well as existing reservations.
  • ashleyb102 on 30 Jan 18
     
    Property management systems (PMS) were originally only for front desk needs like booking reservations, checking guest in and out, charging accounts, and managing room assignments. The newer PMS systems have enhanced the check in and check out process, maintenance and housekeeping management, and accounts receivable management. The check in and check out process has been enhanced by the newer cloud based PMS systems by giving the front desk the ability to provide service anywhere and anytime. It is more accessible and can update room statuses in real time. As housekeeping cleans rooms the room statuses are updated through their mobile cleaning device into the PMS system. Also, the PMS system allows the front desk to communicate with the maintenance and housekeeping staff for last minute guest request and complaints. The cloud based PMS system also allows the front desk to have access to revenue management. This way the front desk can have access to accounts receivable and update it as payments come in from previous guest. This enables faster and more accurate billing for guest. As technology advances it is important for the hospitality industry to stay updated so that guest and employees needs are met. Keeping up with the technological trends allows companies to remain competitive.
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  • linanzhang on 25 Sep 18
     
    MS technology changed a lot in the hospitality industry. A hotel property management system is a platform that enabled a hotel or group of hotels to manage front-office capabilities, such as booking reservations, guest check-in/check-out, room assignment, managing room rates, and billing. Hotel PMS now integrates to other onsite services that impact the guest's complete experience. Hotel staff provides a guest experience when operating an effective hotel business.PMS can help hotel staff to manage information more efficiently. hotel PMS can also let hotel employees gain insights into guest behavior and preferences, improving guest satisfaction and enhancing the quality of the guest experience. PMS will develop faster than now and implement their system more efficient. When customers book a hotel room through website hotel staff can know it immediately. It saves time and saves labor cost. Hotel staff doesn't need to write down the information now.
  • gaston326 on 02 Oct 19
     
    A hotel PMS is often defined as the software used to manage bookings, room rates, check-in/check-out times, and much more. However, through the years, hotels' PMS has evolved to better allow for a seamless guest experience. For example, with an advanced PMS, front desk is capable of directly notifying housekeeping employees what rooms need what service and any specifications they might have. In addition, PMS has evolved to be a cloud-based software. This means that hotels can keep up to date with the newest version of the PMS, they lower IT costs, they can more effectively influence room rates and better manage expenses along with income, and they allow them to keep track of all guests and their specific requests to keep the experience perfectly personalized for them each time they come to visit.
  • aguar024 on 03 Oct 19
     
    This articles talks about how the PMS programs are being redefined by new technologies that not only enhance the productivity of the hotel it self but has millions of positive effects, event towards a more ecological and eco friendly environment.
  • duyingli on 12 Feb 20
     
    This article first introduces the definition of PMS. Traditionally, PMS was defined as a platform that enabled a hotel or group of hotels to manage front-office capabilities. But with the development of science and technology, the function of PMS has been extended. Hotels can get many benefits from PMS, such as improving room management efficiency, more convenient management of customer data, and so on. This article also introduces the advantages of cloud-based PMS over traditional PMS. Such as faster updates, avoiding excessive costs in the IT department. Cloud-based PMS may be an important development trend for PMS.
  • Taj Buckley on 16 Feb 20
     
    Hotel PMS is a critical business operations system which enables a seamless guest experience. PMS is not just limited to in house; cloud base PMS provides the same benefits with more features.
  • mrodr1084 on 17 Feb 20
     
    Hotel PMS is extremely important when it comes to hotel management. It provides a seamless experience for not only guests but employees. It provides easier guest check in and out, data that includes accounts receivable, and also helps with maintenance and housekeeping. PMS systems are cloud based and is expensive but will be worth it over time.
  • keoctave on 25 May 20
     
    We look at how the software Oracle is beneficial to a Hotel's PMS system. This software is the middle man between the customer and proving service
  • zihanwang on 30 Jul 20
     
    This article tell us what is PMS and what benefits it can brings to the hotels operation. Automating daily operations and administrative tasks is an important part of achieving customer satisfaction as it helps provide reliable and quality service time after time. A hotel is a complex system that encompasses the activities of many departments, and every operation must be tracked
  • hankunli on 30 Jul 20
     
    More than a "platform that enabled a hotel or group of hotels to manage front-office capabilities", modern PMS is "a critical business operations system that enables hoteliers to deliver a seamless guest experience" by integrating many other systems. PMS offers many kinds of benefits to hoteliers, including improving housekeeping services and revenue management. The deployment of PMS is also a consideration. While most PMS systems were on-premise, there do have cloud-based ones that reduces cost in an innovative way. It also helps in enhancing customer lifetime value and increase RevPAR and ADR.
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The 5 Most Popular Hotel Management Software Solutions For Small Hotels Compared - Capt... - 1 views

blog.capterra.com/ions-for-small-hotels-compared
shared by Maria Zuniga on 31 Aug 16 - No Cached
  • For hotels, finding the right software fit is especially important, because without a suitable software solution, you’re wasting time and money—big things that take you away from your customers and keep you from providing a stellar guest experience.
  • Below, I’ve gathered the most popular hotel management software, specifically for smaller hotels.
  • Oracle also understands independent hotel needs, notably powering small hotels like the Ampersand Hotel in London’s South Kensington neighborhood.
  • ...14 more annotations...
  • Oracle Hospitality’s OPERA Property is a comprehensive and scalable solution that comes in three levels (Premium, Standard, and Lite) and is also available for both cloud and installed deployment. Any property from boutique to chain hotels can make use of this popular solution.
  • InnQuest’s flagship roomMaster solution is for hotels of all sizes (great for flexibility if you see growth in your future), leading to their top three spot with 5,200 customers and managing more than 450,000 hotel rooms every day.
  • Charged for bookings processed through third party OTAs
  • Multi-Systems, Inc.’s CloudPM is fifth on this list with 5,800 customers in North America
  • This cloud-based property management solution has been around since 1990 and is great for hotels looking to keep costs down by bypassing the purchase of additional hardware.
  • RDP (Resort Data Processing) provides customized software for clients and says it can handle properties of any size, whether it be a small vacation rental or a huge resort.
  • For hotels, finding the right software fit is especially important, because without a suitable software solution, you’re wasting time and money—big things that take you away from your customers and keep you from providing a stellar guest experience.
  • Oracle Hospitality’s OPERA Property is a comprehensive and scalable solution that comes in three levels (Premium, Standard, and Lite) and is also available for both cloud and installed deployment. Any property from boutique to chain hotels can make use of this popular solution.
  • More than one million daily transactions in 104 countries happen across this hotel property management solution, resulting in 90,000 rooms managed across the globe. Ten years in the industry give eZee Frontdesk more than 4,700 customers and 70,500 users.
  • Because this solution was developed by long-time members of the hotel industry, you can be assured that roomMaster will satisfy all your needs out for a great hotel PMS.
  • This cloud-based property management solution has been around since 1990 and is great for hotels looking to keep costs down by bypassing the purchase of additional hardware.
  • Frontdesk Anywhere is based in the technology capital of Silicon Valley.
  • its special emphasis on helping small properties, even something as small as a timeshare, earned it a spot on this list.
  • Maestro aims to simplify things, enabling hotel managers to run everything from one dashboard.
  • aali057 on 31 Aug 16
     
    Smaller properties such as independent hotels don't need an elaborate PMS (property management system). They can go by with some advanced ones without having to pay an outrageous cost. The ones listed in this article are Opera, Ezee Master, Roommaster, Hotelogix PMS, MSI Cloud PM, Frontdesk Anywhere, and Rozlynx PMS. The property's needs have to be compared with what the systems have to offer and from there, the management can select the best one. Larger properties that belong to corporate companies usually have their own PMS systems that they use at every brand that has their corporate logo. For instance, Hilton has OnQ PMS system, which whether you are at a large Hilton property such as a resort or a small Hilton property that is a franchised property, they will use the OnQ PMS system.
  • ...3 more comments...
  • ketie005 on 04 Sep 16
     
    For the hardware/software article, I wanted to stay within the hospitality and tourism industry because we use a lot of softwares to have fast service and to keep the best guest experience. The name of the article that I found is " The 5 most popular hotel management solutions for smaller hotels". This article list 5 hotels management softwares specifically for small hotels and also their pros, their cons and most importantly their cost. The 1st that comes in the list is OPERA Property Management System (PMS) by Oracle. Oracle is usually known for big time budgets software but oracle also understands independent hotel needs like small hotels. Their pros are profile management, accommodation management, housekeeping management, multi- property configuration, multi- language and global currency support. Their cons are outdated online interface for some, can be slow during check-in/checkout process. The software comes in three levels ( Premium, Standard, Lite) is also available for both cloud and installed deployment.
  • ivano001 on 31 May 17
     
    UPDATE 3/28/2017: This post has been updated with new options and additional information. There are now nine hotel management software options represented as opposed to the original five.
  • gmuno014 on 01 Jun 17
     
    This article compares the top 5 PMS systems for smaller hotels. Some of these software's are able to function on any size properties, but some are very limited. The most recognized PMS system, Opera by Oracle, is able to function through a cloud or it can be installed. This article provides pros, cons and costs for all PMS's and emphasizes the importance of finding the right match for a hotel.
  • gmuno014 on 01 Jun 17
     
    This is a very important feature. Where the system can go either work off the cloud or can be installed.
  • Maria Zuniga on 03 Sep 17
     
    I found this article to be very interesting. This article gives us a walk through 9 different software solutions for small hotels. This article made it very clear to me that in the hospitality industry it is crucial to find the right software that best matches your hotel. Software has an immense impact on the overall experience of the guests and that brings credibility and customer loyalty. The articles gives us the positive and negatives of each of these systems. This made me realize, that as an aspiring hospitality industry employee and manager, it is crucial to learn about these programs and use them properly.
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Wyndham Signs on for Next-Gen Technology From Oracle Hospitality - Skift - 1 views

skift.com/...nology-from-oracle-hospitality
shared by svail001 on 02 Sep 21 - No Cached
  • Wyndham is tapping Oracle Hospitality for its full-service brands and Sabre for its select-service
  • Wyndham is the first hotel chain to adopt Oracle’s next-generation cloud-based version of its Opera property management system.
  • Four and a half years ago, Wyndham moved to its first-generation hosted systems — meaning, moved away from having computers sitting under the desk or in the hotel closet.
  • ...18 more annotations...
  • Between 15 and 30 percent of Wyndham’s portfolio of more than 8,900 hotels will move to Oracle Opera Cloud through 2024
  • Every place outside of North America, regardless of where a property is on the chain scale, Oracle Opera Cloud is now Wyndham’s preferred solution
  • Cost efficiencies drove the decision in the case of Oracle Opera Cloud.
  • “Your cost of entry on Opera in a traditional on-premise model could approach six figures for a full-service hotel, with an upfront commitment that used to be in the five-figures for capital expenditure,” said Scott Strickland, Wyndham’s chief information officer. “We can’t quote specific costs, but this deal offers the cloud-based version at a really accessible price-point for our partners.”
  • “With all of our cloud-based offerings, it’s a subscription model tied to a number of rooms in the hotel on what’s kind of a per-room per-month basis
  • “No upfront costs or licenses or maintenance and upgrade fees. We have packages, commensurate with a property’s needs. Costs can flex up and down in cost with demand shifts, like we saw in the pandemic.”
  • A second motivation for adopting the cloud is the product’s simplicity
  • Staff no longer need to use desktop computers and can instead log in remotely with mobile devices,
  • Another factor driving the hotel’s chain’s decision is the system’s scope. For example, Oracle Opera Cloud includes a housekeeping module
  • Their tablets and phones can connect to the cloud and see their arrival list of guests and judge how they want to adjust their staffing or last-minute rate promotions.
  • Wyndham, one of the first hotel chains to return to profitability in the pandemic, sees this move as the latest step in a four-year digital acceleration.
  • It’s a lot harder to innovate when you have four central reservation systems and three digital systems. We now have one of each globally.”
  • It’s faster when it has only one mobile app platform and only two property management systems, compared with a brand running, say, a dozen different property management systems and four versions of a mobile app.
  • Most security incidents result from one of two things. The first is not keeping up with patching of software or system vulnerabilities
  • The second major driver of security incidents comes from the interaction between systems, such as application, infrastructure, and database
  • “With Oracle Cloud technology, we frequently deploy patches in all of our environments across various applications and systems in our cloud
  • API stands for “application programming interface,” which has been described as “the set of functions and subroutines that an outside party can run to build its third-party services on top of a company’s service.”
  • “We have completely removed all the integration friction of the past, with no compromise on the security or performance of the core system,
  • svail001 on 02 Sep 21
     
    This article discusses Wyndham's decision to transition its property management into the cloud based services through Oracle Hospitality. Their decision was based on the several advantages offered by Oracle's cloud based system such as cost savings, the simplified application and use of only one central system and the protection from cyber attacks. Wyndham is the first hotel chain to adopt Oracle's new cloud based version of their management system.
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OPERA system - 1 views

www.micros-fidelio.eu/...OPERA.aspx
shared by Jianyi Wang on 30 Aug 12 - No Cached
  • OPERA offers effective and easy deployment for smaller, independent single and multi-property operations and global, multi-branded hotel chain environments. OPERA Enterprise software solutions can be deployed in any size environment, from a single property with just Front Office to a large, full-service hotel with Sales & Catering, Revenue Management, Spa and Golf and Materials Control.
  • Jianyi Wang on 30 Aug 12
     
    This article is a general introduction of Opera system. It is one of the most commonly used system in hospitality industry, especially in hotels. As far as I know, this system is used in basically every five-star hotels in my hometown. We can see from the article that it is helpful to basically all the departments in hotels. This is the system I used during my internship in Intercontinental Hotel Beijing Beichen. The main function of this software for me is to extract reservation information of our banquet and conference rooms. Under the guidance of my supervisor, I learned how to make a Banquet Event Order by this software. It is the common tool we used to get and share information with our colleagues in other department. For example, when I receive a call from a guest and he needs to book a banquet room for wedding ceremony, I click on the book button and our colleagues in Reservation department will know it is occupied by other people if someone else want to book it on that day.
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COLUMBIA, Md., Feb. 21, 2012: Luxury Property and Residences at Trump Interna... - 0 views

www.bradenton.com/...y-property-and-residences.html MICROS POS+systems point-of-service technology hotel hospitality
shared by Michelle Wilson on 27 Feb 12 - No Cached
  • Trump International Hotel & Tower® Toronto, which opened on January 31, 2012, has selected the MICROS OPERA Enterprise Solution and the MICROS Restaurant Enterprise Solution (RES) as its primary hospitality technology systems. 
  • MICROS RES was selected for its rich restaurant operations functionality.
  • Trump International Hotel & Tower® Toronto will utilize MICROS's mymicros.net business intelligence platform for robust reporting functionality including mobile reporting capabilities on smartphone devices, the powerful MICROS Workstation 5A (WS5A) point-of-service terminals, and Mobile MICROS handheld units to bring service to its clientele wherever they are enjoying the renowned Trump hospitality.
  • ...1 more annotation...
  • "Our partnership with MICROS for our primary hospitality systems allows us to standardize our technology and corporate best practices across our entire portfolio,"
  • Michelle Wilson on 27 Feb 12
     
    Trump International Hotels & Tower in Toronto has selected to use MICROS Opera and MICROS RES. The MICROS OPERA system includes property management, vacation ownership, and customer information to manage customer data and provides the most advanced technology. Trump selected MICROS RES because of it's rich restaurant operations functionality. Trump is pleased to be working with just one company that provides so much advanced technology. The company looks to gain more efficiency and secure processes and enable employees to provide superior experiences to their clients/guests.
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SmartHOTEL connects any PMS to Oracle OPERA Room Reservation System - 0 views

www.hospitalitynet.org/...4084530.html hospitality technology PMS
shared by cvera019 on 08 Oct 17 - No Cached
  • SmartHOTEL, a gold partner level member of Oracle PartnerNetwork (OPN), today announced it has achieved Oracle Validated Integration of the SmartCONNECT for PMS with Oracle Hospitality OPERA 5.5. The SmartCONNECT for PMS enables a two-way integration between Oracle Hospitality OPERA Room Reservation System and third-party Property Management Systems, so hotel chains with non-Oracle systems can benefit from the Oracle Hospitality OPERA Room Reservation System.
  • cvera019 on 08 Oct 17
     
    The Oracle Hospitality Opera Room Reservation System will allow hotels with other Property Management Systems in place, to use their service through SmartHotel. The Room Reservation System will basically let the property have a complete overview of the inventory of the hotel, making it easier to maximize bookings, create a powerful database, and increase revenue.
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MGM Resorts standardizes MICROS OPERA | Hotel Management - 1 views

www.hotelmanagement.net/...tandardizes-micros-opera-12961
shared by Carolina Alfonso on 17 Feb 12 - No Cached
  • MGM Resorts International completed the implementation of MICROS’s OPERA Enterprise Solutions across all 14 of its properties
  • integrate its guest information and global distribution systems.
  • MGM Grand Las Vegas is the largest single-site OPERA installation worldwide with 5,044 rooms. MICROS has seen its share of the global PMS market solidify, announcing recently that seven of the ten largest hotels in the U.S. now operate on MICROS systems.
  • ...4 more annotations...
  • is a major milestone on our roadmap to improve efficiencies across sister properties, reduce training time, and provide a technology foundation to further enhance M life
  • Aldo Manzini, EVP and chief administrative officer, MGM Resorts International
  • has single image inventory from the main property management system through the various channels (central, property, web, GDS
  • as it proved to be easy to use and simple to learn for the approximately 1,500 new employees at the two hotels who were trained on the system.
  • Carolina Alfonso on 17 Feb 12
     
    This article talks about the advantages that the implementation of MICRO'S OPERA ENTERPRISE to all of the MGM properties, will give to the company. By making this, MGM will be able to integrate all the information of their guests as well as the global distribution system. According to Aldo Manzini, EVP and chief administrative officer of MGM Resorts International this integration is an extremely important step in order to become more efficient, it will decrease the training time for employees and it will improve their reward program. This will also create a single image inventory from the main property management system to the different channels. This made it easier for the implementation at the two City Center properties were 1,500 employees were trained on the system. MICRO'S system is used by seven of the ten largest hotels in the U.S. This shows how they are solidifying their PMS market share not only in the U.S but all around the world.
  • Melissa Krajewski on 17 Feb 12
     
    Its really amazing to see how these systems such as Micros and Maestro have evolved. I remember when Micros was simply used as a POS system in the hotel I worked at. But according to your summary it is now fully integrated and used an overall PMS as well. I'm glad to see they are remaining competitive in the market. In the past I had predicted they would become outdated and not relevant in the future market. I was obviously wrong.
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MICROS OPERA integrates Nor1 | Hotel Management - 0 views

www.hotelmanagement.net/...os-opera-integrates-nor1-14874
shared by Gerson Dias on 04 Mar 12 - No Cached
  • MICROS OPERA provides all the tools a hotel staff needs for doing their day-to-day jobs from fulfilling reservations, accommodating in-house guest needs, to handling accounting and billing.
  • Gerson Dias on 04 Mar 12
     
    Nor1 announced today the integration of its pricing and merchandising solutions with MICROS OPERA, aiming to enable nearly 22,000 hotel properties to quickly increase revenue and customer satisfaction. This agreement between Nor1 and MICROS is a partnership fueled by common customers such as Hilton, Hyatt, Fairmont, Carlson, and Joie de Vivre, and the desire to help their hotels maximize revenue opportunities at every turn. Furthermore, Nor1's eStandby Upgrade is a revenue enhancement solution that is providing hotels on six continents real bottom-line lift and overall guest satisfaction. It is to note that Nor1's eStandby Upgrade does this through PRiME, the pricing and merchandising engine, which dynamically analyzes over a million points of data to more accurately identify the right product selection, upsell pricing, and display ranking decisions for each individual guest. Now eStandby Upgrade hotels running MICROS OPERA will have access to deep insight into all their guests, ensuring more relevant and targeted offers.
7More

TRUMP HOTEL COLLECTION(TM) Utilizes MICROS OPERA and MICROS POS at its Newly ... - 1 views

www.marketwatch.com/...ral-golf-resort-spa-2012-06-18
shared by Leann Taylor on 20 Jun 12 - No Cached
  • MICROS Systems, Inc. /quotes/zigman/75481/quotes/nls/mcrs MCRS -0.09% , a leading provider of information technology solutions for the hospitality and retail industries, is pleased to announce that the esteemed TRUMP HOTEL COLLECTION(TM) has selected the MICROS OPERA Enterprise Solution (OES) as its hotel management software
  • point-of-sale system for its recently acquired property, Miami's iconic Doral® Golf Resort & Spa
  • has implemented the OPERA Property Management System (PMS) and OPERA Customer Information System (OCIS) to manage customer profile data.
  • ...3 more annotations...
  • individual attention is delivered to each customer from personal or grocery shopping to meeting planning and scheduling.
  • with our customer data integrated into the same system, providing a full view of our hotels and customers' information and preferences in one secure database
  • Over 330,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, leisure and entertainment, and retail operations in more than 180 countries, and on all seven continents.
  • Leann Taylor on 20 Jun 12
     
    Trump Hotel Collection has just purchased Doral Golf Resort and Spa. To enhance the appeal and functionality of the well-known hotel, Trump Hotel Collection has teamed up with MICROS to gain outstanding benefits from their operating system and pos system. Benefits are having all customer data in one place while allowing customers to make purchases at ease.
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Hospitality Net - Morgans Hotel Group Selects Cloud-based MICROS OPERA for Entire Hotel... - 0 views

www.hospitalitynet.org/...4061168.html
shared by Omar Shalaby on 21 Jun 13 - No Cached
  • Omar Shalaby on 21 Jun 13
     
    MICROS Systems, a leading provider of information technology solutions for the hospitality and retail industries, is pleased to announce that Morgans Hotel Group has chosen to implement cloud-based MICROS OPERA across its hotel portfolio, which includes 13 locations. The solution will be hosted in the MICROS US Datacenter. MICROS OPERA Property Management Solution (PMS) will be implemented initially at Hudson in New York, and is planned to be deployed at all Morgans Hotel Group properties by the end of 2013.
  • Omar Shalaby on 21 Jun 13
     
    Morgans Hotel Group recently made a decision to use Micros Opera for their PMS system at all 13, and growing, locations. They made their decision based on the needs of their company and what the future has in store for them. Based on the article, I would say they probably did a lot of research before officially deciding what program to use. When comparing options, I can honestly say that no PMS system or similar is perfect. There will always be something that can be improved and there will always be different pros and cons with each one, it's a matter of determining what is important for your company and what will be beneficial for the future. As frustrated as I may get with some of these systems, I would say Opera is one of the most widely functional systems to use. I have noticed that Micros is good at listening to feedback and seeing where they can improve. If it's feasible, you can usually expect an update somewhere that will help increase their functionality.
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How the Cloud is Shaking up the PMS Landscape: New Skift Research - Skift - 2 views

skift.com/...gement-tech-new-skift-research
shared by emmajeenie on 06 Jun 20 - No Cached
  • Integrations to the PMS is one area that has seen anything from despair to anger among hoteliers and integration partners.
  • Integrations to the PMS is one area that has seen anything from despair to anger among hoteliers and integration partners.
  • need information that is stored in the PMS, requiring to connect (i.e. integrate) with the PMS for access.
  • ...14 more annotations...
  • although the majority of hotels are using Windows-based OPERA v5, which requires an on-premise database.
  • the PMS vendor sends out an engineer and/or representative to visit the hotel to install the software and train the staff.
  • between $10,750 and $14,750 for a PMS software license and training,
  • Cloud property management systems are generally sold using the software as a service (SaaS) model,
  • hosts the data and software in the cloud, and there is no need for physical hardware at the property.
  • Hybrid models continue to exist where hoteliers can have some aspects of their software and data storage on-premise, with others in the cloud.
  • Apaleo stands out for its focus on third-party integrations over building proprietary features.
    • emmajeenie
      emmajeenie on 18 May 21
       
      Cloud based infrastructure is taking over the previous legal systems. Cloud computing has had a major impact on the PMS sector but intergrading it has been somewhat of a challenge. Things have shifted from On-premise to hosted and now cloud.
  • Technological advancements have allowed for new entrants into the property management systems space to offer a viable alternative to incumbent legacy systems. Those systems might be scrambling for now, but they’ll catch up. All this can only be a good thing for the PMS and hotel tech space in the long run.
  • . Legacy systems are now working hard to roll out cloud-based products and convert their customers onto these systems.
  • Hardware costs came down drastically with the advent of the PC
  • Hyatt is one major hotel chain that requires its hotel owners to use an OPERA hosted system.
  • With the move to the cloud also came an increased focus on simplifying integrations.
  • Market leaders Oracle OPERA and Protel are clustered together around the midpoint, both offering a strong proprietary feature list and extensive integration
  • dmass023 on 06 Jun 20
     
    The article talks about the effect that cloud computing has had on property management systems. Particularly, PMS integrations.
  • jasdhami95 on 07 Sep 20
     
    My opinions on this article are based on my own experience with PMS systems, specifically Oracle Opera. It has been a terrible experience over the years trying to solve any type of issue with Opera and the support is existent but very limited, which makes it difficult for an average front desk agent to even understand what is going on. With Cloud-Based PMS systems, it would definitely need to be crucial to develop excellent customer service that will actually help with things go wrong with the PMS system.
  • emmajeenie on 18 May 21
     
    New entrants into the property management system have provided better alternatives to the legacy systems. Integrating those systems has been somewhat a challenge but in the future they(Cloud system) may well be the norm.
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OPERA Cloud Foundation - Cloud PMS for Economy/Limited Service Hotels - 0 views

www.hospitalitynet.org/...4100676.html opera Cloud PMS functions basic applications management economy hotels
shared by jasdhami95 on 21 Sep 20 - No Cached
  • Oracle Hospitality has debuted a simplified offering: OPERA Cloud Services Foundation.
  • ideal option for limited-service or economy hotels that need just essential property management functionality.
  • 30 functions covering key aspects of hotel operations, such as guest profiles and room management.
  • ...7 more annotations...
  • also accommodates evolving business scenarios.
  • ou can add more sophisticated capabilities with ease.
  • take advantage of core OPERA Cloud functionality,
  • postpone purchasing additional capabilities
  • ull access to the Oracle Hospitality Integration Platform (OHIP),
  • hoteliers the opportunity to update, broaden and accelerate innovation initiatives.
  • Foundation can readily integrate with enterprise applications, point solutions, or new infrastructure devices, allowing your hotel to evolve and remain at the forefront of innovation.
  • jasdhami95 on 21 Sep 20
     
    My opinion on this article is that it would be beneficial for franchise hotels that are opening during this time to be able to go with a cloud based PMS system from Oracle because it allows owners to see what type of functions are going to be needed as the hotel generates more revenue. It would be interesting to see the difference in cost because Oracle usually has a $5,500 yearly fee for their PMS system that has been in place at thousands of hotel properties today and if franchise standards allow this cloud system, it could be a good idea to cut down on that cost initially and then upgrading as time goes on.
4More

Dolce Hotels & Resorts Implements MICROS OPERA 9 Front Desk Mobile on iPad - 1 views

hospitality-1st.com/...MICROS-021213.html hotels resorts front desk ipad technology hotel software business travel tech solution Mobile Hospitality
shared by Nicole Stevens on 15 Feb 13 - No Cached
  • OPERA 9 Front Desk Mobile is an innovative, fully integrated solution that allows the resort to use an iPad to check-in and check-out guests, organize housekeeping activities, and create task sheets, improving revenue, operational efficiencies, and increasing overall guest satisfaction. Dolce has several properties set to deploy OPERA 9 Front Desk Mobile throughout the first half of 2013.
  • Aspen Meadows Resort uses an iPad with MICROS OPERA 9 loaded at the local airport, checking in guests at the baggage claim area. Upon arriving at the hotel, guests are able to bypass the front desk and proceed directly to their rooms.
  • Aspen Meadows Resort will also take advantage of OPERA 9 Mobile’s Housekeeping Task Companion solution as part of the next phase of the beta. Housekeeping Task Companion provides housekeeping staff the ability to change a hotel room’s housekeeping status easily on the go, as well as provide instruction and direction to other staff members. The Housekeeping Task Companion system determines which rooms to clean next based on various factors: if the room is in backlog, the anticipated arrival time of the guest, how many guests will occupy the room, and when the current guests will check out.
  • Nicole Stevens on 16 Feb 13
     
    Remote Check-In via iPad was unheard of till now. There are few innovations within the hospitality world that changes the way guests interact with a hotel, but this is one of them. Technology has advanced so rapidly that the hospitality industry like most businesses has had a hard time keeping up. This new Mobile Front Desk system is a leap in the right direction. With more mobility the system can be updated rapidly, giving the front desk real time information. This will allow for better hotel management. 
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Mӧvenpick Hotels and Resorts implements Oracle's Opera cloud | Hotel Management - 1 views

www.hotelmanagement.net/...implement-oracle-s-opera-cloud Hotels Cloud Opera Movenpick
shared by nashalsiddiqi on 31 Aug 21 - No Cached
  • cloud optimizes synergies in distribution, marketing, guest recognition and operations
  • The hotel company plans to have all its properties using Opera cloud by 2018.
  • Turning to a cloud-based property management solution has enabled its IT departments to focus on innovation instead of maintaining decentralized setups
  • ...3 more annotations...
  • We needed a cost-effective, low-upkeep system that is lightweight enough to provide the same responsiveness to island resorts in Asia, as it does to city hotels in Europe for example
  • “We also wanted a solution that could provide enhanced guest recognition. Our company’s vision is to create Natural Enjoyment for our guests and partners around the world. In Opera cloud, we found a system that ultimately benefits our guests—through recognition and improved operations.”
  • provide critical business intelligence insights to marketing and revenue management teams that drive decision making from the center and at property level.
  • nashalsiddiqi on 31 Aug 21
     
    The article discuss Movenpick moving to cloud integrated property management system, and discusses the advantages Movenpick will gain taking this step, focusing mainly on the advantage of having a centralized customer recognition system that will enable the hotel to provide the guests with a better personalized services as guests will be directly recognized through one centralized system that is integrated through out all Movenpick properties. also this will help the group to make sure that each property goals are aligned with the mother group goals by enhancing the decision making process.
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