Skip to main content

Home/ Hospitality Technology/ Group items tagged #hotel

Rss Feed Group items tagged

Filter: All | Bookmarks | Topics Simple Middle
Diya ZHAO

JJW Hotels Set to Increase Online Bookings with RateTiger's Channel Manager :: Hotel Te... - 0 views

www.hoteltechresource.com/er______s_Channel_Manager.html

JJW hotels Online Booking Hotel Technology

shared by Diya ZHAO on 05 Mar 13 - No Cached
  • JJW hotels have selected RateTiger by eRevMax as the channel manager of choice across 23 of its European hotels. The JJW Group now has access to RateTiger’s new Allocation Management feature, enabling them to accurately distribute inventory from a controlled central pool to all sales channel
  • Each property will be able to increase the effectiveness of all third party sales partners, thereby improving both bookings and revenue opportunities.
  • “We require a reliable solution that will meet our demands for price shopping as well as channel management. Having seen the success RateTiger has brought to other hotels with their streamlined approach to revenue management, we’re sure that our new partnership with them will increase revenue, as well as the customer’s booking experience,” said Mashael Al Jaber, Director, JJW Hotels. “
  • ...1 more annotation...
  •  RateTiger is a premium hotel rate shopping and channel management solution.
  • Diya ZHAO on 05 Mar 13
     
    RateTiger is a product of eRevMax International - the leading provider of online distribution, channel connectivity, market intelligence and revenue management solutions to the hospitality industry. Incorporated in 2001, eRevMax serves over 6000 clients with offices and R&D Centres across three continents.
Xueling Wang

Bartech and INNCOM Partner to Provide Hotels With Intelligent Room Controls for Automat... - 0 views

www.hospitalitynet.org/...4059020.html

physical technology hotel automatic controls hotels room

shared by Xueling Wang on 14 Apr 13 - No Cached
  • Xueling Wang on 14 Apr 13
     
    This article mainly talked about a new room control system that controls in-room minibars along with various other technologies, in order to maximize operations and minimize costs. The system reports on room occupancy, network connectivity and equipment run-time, which helps in a property's preventative maintenance processes, as well as tracking the energy savings being achieved. Additionally, it communicates with other hotel server-based systems, such as the property-management system, building-automation systems, central electronic-locking systems and work order systems.
delaneyverger

New York Hotels Make a Green Pledge - The New York Times - 0 views

www.nytimes.com/...reen-hotels-new-york-city.html

new york hotels green initiatives green hospitality hotel solution green solution travel green initiative

shared by delaneyverger on 02 Sep 16 - No Cached
  • Marquee properties like the Waldorf Astoria New York, Grand Hyatt New York, Loews Regency New York and the Peninsula New York recently joined the NYC Carbon Challenge, a program Michael R. Bloomberg started as mayor in 2007 with the city’s universities to reduce their greenhouse gas emissions.
  • This initial group of properties — accounting for more than 11,000 guest rooms — has pledged to cut greenhouse gas emissions from their buildings by 30 percent or more in the next 10 years, a move that could reduce emissions by more than 32,000 metric tons and save $25 million of energy operating costs.
  • Similar to the Grand Hyatt, other NYC Carbon Challenge hotels may have to financially invest in energy conserving upgrades, but their leadership realizes that they will save money in the long run.
  • ...1 more annotation...
  • Like the Waldorf, tackling the issue of greenhouse gas emissions was already a priority for several of the properties before becoming a part of the NYC Carbon Challenge, but now they’re intensifying their efforts.
  • delaneyverger on 02 Sep 16
     
    This article talks about a group of New York City hotels that have pledged to become greener. Seventeen hotels have joined the NYC Carbon Challenge, an initiative originally created to get the city's universities to reduce their greenhouse gas emissions. These hotels have pledged to reduce their greenhouse gas emissions by at least 30% in the next ten years, which can significantly reduce the amount of greenhouse gases produced by the city's buildings. This is all in an effort to reduce the city's overall greenhouse gas emissions 80% by the year 2050. The Office of Sustainability worked with the Hotel Association of New York City, a coalition of hotels in the city, to get this first group of hotels involved with this green initiative. The hotels that have already started working towards making their property greener are already on the right track to meeting their goals and these implementations will involve minor construction and little hindrance to guests. The article talks about some of the changes that these hotels are making, such as changing to LED light bulbs, installing more energy-efficient elevators, implementing sensors that turn off bathroom lights after a certain period of inactivity, and using an energy-conserving air-conditioning system. Although these changes will cost the hotels a hefty sum of front, they also know that these changes will save them money in the long run. Most of these changes will not be visible or known to guests, but people who want to stay someplace that is environmentally-conscious can educate themselves about what these hotels are doing.
delaneyverger

The Hospitality Industry Needs a Security Wake Up Call. Will the HEI Hotel & Resorts Ha... - 0 views

www.globest.com/...e-hei-hotel-resorts-hack-be-it

hospitality industry technology hack hacking tech hotel HEI HEI Hotel & Resorts POS POS system point-of-sale security

shared by delaneyverger on 29 Sep 16 - No Cached
  • HEI has reported that 20 hotels that it operates in the US may have been targeted by hackers seeking customers’ credit card information. Determining how many and which customers might have had their data stolen is difficult; HEI only discovered the breach in June and it is possible that the malware may have been active since March 1, 2015 in some systems
  • The hotels ranged from Starwood, Marriott, Hyatt, and Intercontinental flags and were located in Florida, Texas, Vermont, Chicago, Ill., Arlington, Va., California, Nashville, Tenn., Minneapolis, Minn., Colorado, Washington, DC and Philadelphia
  • “The current business model of hotels and their franchisees does not provide cyber security as one of the deliverables provided to their licensees,” he said. “Along this same line, the types of equipment/software used by the properties, software patching, and monitoring are woefully inadequate for today’s threats.”
  • delaneyverger on 29 Sep 16
     
    This article talks about the recent hack of HEI Hotel & Resorts that occurred in June of this year, where 20 HEI-operated hotels were breached via their POS system. The malware had been discovered in June but the company reported that it could have been active since March 1st, 2015 in some systems. The article also talks about how POS systems are common targets for hacking and goes on to mention some of the other recent cybersecurity risks that have occurred in the industry, where their POS systems were the targets of hacking. The American Hotel & Lodging Association met with a group of other associations to discuss the issues of cybersecurity and look for possible solutions. However, the industry has not taken measures to amplify their security, probably due to the history with certain IT standards, the cost of starting over, and potential privacy issues. The article claims that, overall, the industry has not done much to change the inherent security risks with regards to technology.
anonymous

Tech-Laden Hotels Call for Modern Disaster Plans - 0 views

www.e-hospitality.com/...ll-for-Modern-Disaster-Pl-0001

hotels technology physical plant hotel hospitality business plans disaster

shared by anonymous on 16 Apr 12 - No Cached
  • angelamenoher on 16 Apr 12
     
    I found an old article on Physical Plant and preparation for Y2K! The claimed that high tech hotels needed to check their flash light batteries, first floor grounding of elevators, back up generators and fuel tanks. Besides the fact that this is written for doomsday Y2K they have a valid point to have a disaster plan if an earthquake, hurricane or any disaster takes the hotel off line. Loss of power is a real threat especially in hurricane Miami. We need to know that data will be backed up, rooms can be accessed, and that people will not remain stuck in an elevator. Please read below With hotel systems growing ever-more tech-dependent, disaster planning extends well beyond protecting data. Proaction Better Than Reaction Computer Systems Demand Special Attention Just outside California's state capital, the Sheraton Sacramento Rancho Cordova Hotel is a magnet for business travelers in the high-tech and government sectors.
  • angelamenoher on 16 Apr 12
     
    Before Midnight Cilli! No pumpkin carriage here lol. Thanks
Raquel Martinez

Are hotel "energy" fees about to make a comeback? - 0 views

www.hawaiinewsnow.com/...-fees-about-to-make-a-comeback

oyster bay beach resort is what people call a high rises hotel it promises sandy beaches and great views . makes the guests pays 84 dollars for utlity Hotels used to charge there guest this but they got some lawsuits that stopped I think huge problem shou

shared by Raquel Martinez on 19 May 12 - No Cached
  • Raquel Martinez on 19 May 12
     
    The Oyster Bay Beach Resort is a highrise hotel in St. Martin that promises guests white-sand beaches, "breathtaking" views of the Caribbean and a "paradise found."But Jack Permadi says he found more than that when he stayed at the property recently.
Saida Albanes

TOP Hotel Technology Trends in 2012 - 2 views

Technology (iPad, Kindle, Tablets) are being used more and more. This article talks about how techology is changing the hospitality : *Pre-trip (i.e. plan, book and board) *At the airport (i.e. lo...

http:__hotelexecutive.com_business_review_2888_top-hotel-technology-trends-in-2012 hotel Technology hospitality

started by Saida Albanes on 13 Sep 12 no follow-up yet
Jeremy Fairley

Hotels.com Survey Finds Free Wi-Fi is the Make it or Break it Factor in Hotel Booking |... - 1 views

ehotelier.com/...item.php

hotels free booking hotel

shared by Jeremy Fairley on 16 Jan 12 - No Cached
  • Jeremy Fairley on 16 Jan 12
     
    Hotels.com recently conducted a hotel amenities survey where they asked potential travelers insight as to what amenities mean the most to them when booking a hotel room. An overwhelming response for free wi-fi in their hotel rooms indicated how important this perk is to travelers. "35 percent reported it is the simple amenity they want to see more in hotels, with 31 percent wishing it would become a standard in all hotels in 2012." Other interesting aspects of the article were that guests also stated their favorite modern in-room amenity was the use of iPads for guest services, local information and personal use. There is a bit of irony in the fact that widespread use of these devices in hotels amongst business travelers may contribute to poor free and paid wi-fi networks. What would be interesting to me is what quality of wi-fi do these respondents expect for free wi-fi services, as as we discussed in another article the quality of these wi-fi networks even at a paid level are not performing to the standard of the average business traveler. Often times in a scenario where something is free, you can expect to get what you pay for.
AQUEELAH THOMPSON

Hotels find savings, other benefits, in the cloud - 2 views

www.hotelnewsnow.com/...gs-other-benefits-in-the-cloud

hotels cloud benefits hotel software solution

shared by AQUEELAH THOMPSON on 27 Jan 12 - No Cached
  • function GetMidArticleAd(sAdPageName, sAdPagePosition, blRotatingAd) { $('#middlearticlead').html(''); $.ajax({ type: "POST", url: "../../LocalServices.asmx/GetAdByPagePosition", data: "{'AdPageName': '" + sAdPageName + "', 'AdPagePosition': '" + sAdPagePosition + "', 'RotatingAd': '" + blRotatingAd + "' }", contentType: "application/json; charset=utf-8", dataType: "json", success: function(msg) { AjaxSucceeded(msg); }, error: AjaxFailed }); function AjaxSucceeded(result) { $('#middlearticlead').html(result.d); } function AjaxFailed(result) { alert(result.status + ' ' + result.responseText); } } function GetMidArticleAdById(sId) { $.ajax({ type: "POST", url: "../../LocalServices.asmx/GetAdById", data: "{'AdId': '" + sId + "' }", contentType: "application/json; charset=utf-8", dataType: "json", success: function(msg) { AjaxSucceeded(msg); }, error: AjaxFailed }); function AjaxSucceeded(result) { $('#middlearticlead').html(result.d); } function AjaxFailed(result) { alert(result.status + ' ' + result.responseText); } } Hotels find savings, other benefits, in the cloud  
  • that which removes hardware off property to centrally located servers for on-demand functionality and accessibility
  • The goal in both cases? Get as much IT out of hotels as possible.
  • ...1 more annotation...
  • By taking the burden of IT off hotel staff, the front desk can focus more of their energy and attention where it really counts: the guest, Choice’s Davis said.
  • AQUEELAH THOMPSON on 27 Jan 12
     
    This article is a good one about the cloud and how the hotels are finding benefits with using it. The benefits that they are seeing is that the cloud allows them to move their hardware off of the property to a central location to be operated. Another point they focused on is how it allows hotels to run their software and hardware more efficiently and it is also a lot cheaper. They have found that it allows them to get rid of IT in the hotel. They also touched on the cons and one being that if their is no internet or not enough internet connection there will be problems. Another issue is security.
  • AQUEELAH THOMPSON on 27 Jan 12
     
    This article is a good one about the cloud and how the hotels are finding benefits with using it. The benefits that they are seeing is that the cloud allows them to move their hardware off of the property to a central location to be operated. Another point they focused on is how it allows hotels to run their software and hardware more efficiently and it is also a lot cheaper. They have found that it allows them to get rid of IT in the hotel. They also touched on the cons and one being that if their is no internet or not enough internet connection there will be problems. Another issue is security. Many people feel that as complicated the industry is, it is somewhat important for hospitality type businesses to have the cloud. With having the cloud, this will ensure that the systems are always updated. A point that stood out to me was how the La Quinta saved 30-50% in telecommunication at each of their locations. Many hotels will find themselves using the cloud in the future
jazminesnyder

14 Digital Marketing Trends for Hotels in 2014 [INFOGRAPHIC] - 0 views

fredericgonzalo.com/...for-hotels-in-2014-infographic

marketing trends hotels infographic tech u s success investment hotel news management property technology hospitality software Green solution mobile travel business

shared by jazminesnyder on 01 Oct 15 - No Cached
  • travelers visit 38 websites on average before purchasing
  • the challenge is to get customers to deal direct
  • increasing influence of social media in the search & planning stages of travel, while pure search seem to be slightly declining.
  • jazminesnyder on 01 Oct 15
     
    This article, though dated back a couple years ago, I found really interesting because the author made certain predictions about what he believed would happen in the future with travelers and what channels they use to search for/book their room nights at hotels. The article touched on how important social media marketing "will be" (in real time, it is!). He also pointed out how "travelers visit 38 websites on average before purchasing their online travel package" and how the real challenge here is to get customers to use direct bookings to cut out or lower some of those expensive channel costs. Lastly, he also included mobile marketing, meta-search, and the growing importance of Google+. As I stated before, the article caught my attention because the digital marketing trends predictions made in the article have all came true!
gmuno014

Top Eight Network Technologies to Invest in for "Hotels of the Future", by Daryl Stokes - 1 views

hotelexecutive.com/...st-in-for-hotels-of-the-future

hotel network technologies hotels future

shared by gmuno014 on 27 Oct 12 - Cached
  • Poll hotel guests on which amenity is most important to them and chances are they’ll vote for connectivity. But it’s more than just raw Internet access they expect these days. In this new always-connected age, guests want easy and persistent access to all things digital that can enhance their experience, both within and outside the premises. It’s a big reason why hoteliers are now spending as much time and resources on network technology and applications as they are on the quality of their linens and food service. Hotel customers expect the same online convenience and customization they have in their homes. And with seemingly every traveler equipped with laptops, iPads, and smart phones, they also expect their hotel to be place of ubiquitous connectivity. Indeed, according to Scot Campbell, chief information officer for MGM Mirage, the core of a hotel’s ‘cool' factor is technology. Campbell says that "we are building rooms where everything is on a network.”(1) Installing new technologies will give hotels a competitive edge with travelers for whom digital devices have become just another normal bodily appendage of sorts.
  • Poll hotel guests on which amenity is most important to them and chances are they’ll vote for connectivity. But it’s more than just raw Internet access they expect these days. In this new always-connected age, guests want easy and persistent access to all things digital that can enhance their experience, both within and outside the premises. It’s a big reason why hoteliers are now spending as much time and resources on network technology and applications as they are on the quality of their linens and food service. Hotel customers expect the same online convenience and customization they have in their homes. And with seemingly every traveler equipped with laptops, iPads, and smart phones, they also expect their hotel to be place of ubiquitous connectivity. Indeed, according to Scot Campbell, chief information officer for MGM Mirage, the core of a hotel’s ‘cool' factor is technology. Campbell says that "we are building rooms where everything is on a network.”(1) Installing new technologies will give hotels a competitive edge with travelers for whom digital devices have become just another normal bodily appendage of sorts.
  • t's a big reason why hoteliers are now spending as much time and resources on network technology and applications as they are on the quality of their linens and food service.
  • ...24 more annotations...
  • Indeed, according to Scot Campbell, chief information officer for MGM Mirage, the core of a hotel's 'cool' factor is technology. Campbell says that "we are building rooms where everything is on a network."
  • While there are many tantalizing new applications hotels can invest in to take advantage of ubiquitous connectivity, we see the following eight technologies delivering the best ROI and competitive advantage.
  • 1. Digital check-in
  • Guests will be able to check-in from a kiosk or a touch-screen display in the lobby, just as passengers do in an airport concourse.
  • 2. Secure, reliable and scalable Wi-Fi connections throughout
  • The push now is to make Wi-Fi easier, more reliable, and secure―all the while being compliant with Payment Card Industry (PCI) and other Federal and state law enforcement requirements (e.g. the Communications Assistance to Law Enforcement Act). Secure and flawlessly managed connectivity throughout the premises will be mandatory.
  • 3. The smartphone operated hotel
  • Room numbers and entry codes will be sent directly to cellphones for easy, keyless entry. Not only is this a solution to guests losing their keys, it also prevents serious security risks that come with magnetic key strips that store personal information, such as social security and credit card numbers.
  • For example, Marriott Hotels booked $1 million in revenues in the first 100 days after the launch of its mobile website in 2009. Mobile bookings were particularly important in supporting last minute bookings and moving expiring inventory, as about one-third of the mobile bookings were for same-night stays.
  • 4. The television as in-room control center
  • The in-room display will even allow customers to set preferences for lighting and temperature.
  • 5. Guest sensors
  • Energy efficiency is important―both to the environmentally conscious consumer, as well as the economically conscious hotel manager.
  • Not coincidentally, the Aria has received the highest certification from Leadership in Energy and Environmental Design (LEED), and 5 Green Keys from the Green-Key Eco Rating Program.
  • 6. Restaurant display ordering
  • Using touch screens in restaurants increases the efficiency of staff, and being able to use dynamic graphics and displays enables the chef to promote specials and upsell on orders
  • 7. Digital employee communications
  • Hotels will increasingly use digital learning to keep employees informed about everything from shift responsibilities, to updates on occupancy rates, to the next wave of convention attendees and security needs.
  • hese 20-minute audio and video modules can be viewed in the hotel or on mobile devices, and be
  • cause they are video-based, they are inexpensive to update and translate into languages other than English. High employee turnover rates are part of the hospitality industry, so having an efficient, consistent training solution is critical
  • 8. Multiple data streams, running through multiple networks that can be both secure and shared
  • Each of these data streams will need to be highly available―that is, a hotel cannot afford to have the system 'go down'. Network performance will have to be optimal as travelers will expect transactions to happen in real-time. And most importantly, all this data will need to be secure. PCI compliance requires a high level of security for each transaction. Information needs to be able to flow securely and efficiently with built-in redundancy.
  • According to iProspect, a search engine marketing firm, two thirds of consumers begin their shopping experience―including hotel shopping experience―online
  • A key part of competing in the new marketplace is having the technical capability to capture every consumer touch-point opportunity on the hotel grounds―from the time they step into the lobby, to the time they leave for the next destination.
  • Sherine Mattison on 27 Oct 12
     
    Hotel guests are now more interested in connectivity than they used to. With this technology age guests would like to have access "to all things digital that can enhance their experience." Hotels now are spending more time and resources on network technology as they do for other services. For hotels to gain competitive advantage they need to build rooms where everything is on a network.
  • ...1 more comment...
  • gmuno014 on 19 Jun 17
     
    This article highlights top technological improvements in a hotel that have proven to be successful, and in return have reflected a positive ROI. The article discusses ideas that are new and upcoming. Some of these ideas include: Digital check-in/check-outs, secure and reliable Wi-Fi, smart phone operated hotels (use of keys), TV as in-room control center where guests can control room temperature and lighting, and restaurant display ordering.
  • gmuno014 on 19 Jun 17
     
    This brings up a topic that we discussed in one of the earlier weeks in class. Being PCI compliant is a very critical role in guest satisfaction. It makes the guest feel secure and confident that their information is safe and not being shared through other channels.
  • gmuno014 on 19 Jun 17
     
    Another topic that is mention, previously discussed in class, is how paper menus will be replaced and guests will now have access to order via touch screen devices. This does not eliminate servers, but increases efficiency of staff, and increases turnover of tables.
vickychapas2021

Self Check-in Kiosks For Hotels - 2020 Hotel Kiosk Guide - 0 views

redyref.com/self-check-in-kiosks-hotels

hotels hotel kiosk guide

shared by vickychapas2021 on 07 Mar 21 - No Cached
  • Beyond COVID, these kiosks are still highly valuable as it allows guests to request services with no hassle, and hotel staff can quickly identify which tasks require their attention. 
  • These machines are relatively inexpensive
  • This is valuable when a hotel is particularly busy as it gives guests the freedom to check-in and check-out on their own time,
  • ...3 more annotations...
  • Having the kiosk handle many of the routine tasks frees up the front desk to handle more critical concerns
  • Guests are generally more comfortable purchasing additional amenities when asked on their terms
  • you can expect a large volume of repeat guests
  • vickychapas2021 on 07 Mar 21
     
    This article goes over how useful it is to have kiosks in hotel lobbies. They are surprisingly cheap and help free up staff for more important needs. Guests will not have as much interaction which helps in reducing contact.
Nicole Stevens

Dolce Hotels & Resorts Implements MICROS OPERA 9 Front Desk Mobile on iPad - 1 views

hospitality-1st.com/...MICROS-021213.html

hotels resorts front desk ipad technology hotel software business travel tech solution Mobile Hospitality

shared by Nicole Stevens on 15 Feb 13 - No Cached
  • OPERA 9 Front Desk Mobile is an innovative, fully integrated solution that allows the resort to use an iPad to check-in and check-out guests, organize housekeeping activities, and create task sheets, improving revenue, operational efficiencies, and increasing overall guest satisfaction. Dolce has several properties set to deploy OPERA 9 Front Desk Mobile throughout the first half of 2013.
  • Aspen Meadows Resort uses an iPad with MICROS OPERA 9 loaded at the local airport, checking in guests at the baggage claim area. Upon arriving at the hotel, guests are able to bypass the front desk and proceed directly to their rooms.
  • Aspen Meadows Resort will also take advantage of OPERA 9 Mobile’s Housekeeping Task Companion solution as part of the next phase of the beta. Housekeeping Task Companion provides housekeeping staff the ability to change a hotel room’s housekeeping status easily on the go, as well as provide instruction and direction to other staff members. The Housekeeping Task Companion system determines which rooms to clean next based on various factors: if the room is in backlog, the anticipated arrival time of the guest, how many guests will occupy the room, and when the current guests will check out.
  • Nicole Stevens on 16 Feb 13
     
    Remote Check-In via iPad was unheard of till now. There are few innovations within the hospitality world that changes the way guests interact with a hotel, but this is one of them. Technology has advanced so rapidly that the hospitality industry like most businesses has had a hard time keeping up. This new Mobile Front Desk system is a leap in the right direction. With more mobility the system can be updated rapidly, giving the front desk real time information. This will allow for better hotel management. 
jfuen093

7 Most-Popular Hotel Management Software for Small Hotels - 3 views

blog.capterra.com/ions-for-small-hotels-compared

small hotels hotel management software Tech solution

shared by jfuen093 on 13 Jan 18 - No Cached
  • For hotels, finding the right software fit is especially important, because without a suitable software solution, you’re wasting time and money—big things that take you away from your customers and keep you from providing a stellar guest experience. For smaller hotels, you may think you’re getting more bang for your buck with a solution designed for enterprise hotels, but in reality you might need some tailoring. You may be paying for a bunch of extra features you’ll never use, or perhaps you run tours as well and need a feature for managing that aspect of your business.
  • 11 most popular hotel management software
  • Easy-to-use interface Customizable availability calendar Personalized guest, company, and travel agent profiles that can be exported into marketing campaigns Data encryption on secure servers, and the ability to restrict user privileges
  • ...8 more annotations...
  • For smaller hotels, you may think you’re getting more bang for your buck with a solution designed for enterprise hotels, but in reality you might need some tailoring. You may be paying for a bunch of extra features you’ll never use, or perhaps you run tours as well and need a feature for managing that aspect of your business.
  • you’re wasting time and money
  • you’re wasting time and money—
  • you’re wasting time and money
  • For smaller hotels, you may think you’re getting more bang for your buck with a solution designed for enterprise hotels, but in reality you might need some tailoring. You may be paying for a bunch of extra features you’ll never use, or perhaps you run tours as well and need a feature for managing that aspect of your business.
  • For smaller hotels, you may think you’re getting more bang for your buck with a solution designed for enterprise hotels, but in reality you might need some tailoring. You may be paying for a bunch of extra features you’ll never use, or perhaps you run t
  • Cloudbeds serves as an all-in-one hotel management system that can also connect your property to hundreds of channels (such as Booking.com and Orbitz) with real-time, two-way integration
  • Rate management to maximize revenue through seasonal rates Mobile application to receive reports on smartphone/tablet Event management Self-service check-in kiosk
  • amberarias on 13 Jan 18
     
    Capterra is a webiste that offers the proper research for businesses to look for a software that works best for them. The article discusses the most popular software solutions that works best for small hotels. The list of the software's discussed already included what reviewers loved, their advice for improvement, and cost. This is a great article for small hotels to look at because it is an easier way for them to select a software that suits them best.
  • ...4 more comments...
  • sliu043 on 16 Jan 18
     
    For any hotel, it's important to find the right operating software. Especially for small hotels, choosing a well-designed software is able to save more money and time. In this article, the author has introduced 11 most popular hotel management software specially for small hotels, including Cloudbeds, eZee Frontdesk, Frontdesk Anywhere, Hotelogix PMS, Maestro PMS, MSI CloudPM, OPERA Property Management System(PMS), RDPWin, Rezlynx PMS, roomMaster, SkyTouch Hotel OS.
  • berkley7 on 13 Jun 18
     
    The following article reviews the 11 most popular PMS systems that are used within the lodging industry. The importance of choosing the right system for your property is vital and should be taken seriously when comparing the different features offered, etc. I found the article to be very helpful in the fact that it goes into detail analyzing the different systems and highlighting what each have to offer. Depending on the size of your property, facilities, and even location are just a few factors that truly depict which system is best for you. Comparing cloud based systems to dashboards is also something to consider and can drastically change the overall functions of your property based from the system that is used.
  • zxu009 on 23 Apr 19
     
    This article is about the new software technology ad uts benefits in the hospitality industry
  • natyangel on 10 Oct 19
     
    This article discusses the 7 different PMS systems that would benefit each hotel style in the hospitality industry. It's important for hotels to find the right PMS system so they do not waste time and money. Cloudbeds serves as an all-in-one PMS system, it connects your property to hundreds of channels with two-way integration. It allows guests to make direct reservations through their desktop or mobile device. eZee Frontdesk serves to help with rate management to maximize revenue, mobile access to reports, event management, and self-service check-in. This PMS system is mainly used at boutique hotels, hostels/lodges, resorts, and small hotels in 140 countries. Frontdesk Anywhere serves to create personalized guest, company, and travel agent profiles that can be exported for marketing campaigns, data encryption on secure servers, and the ability to restrict user privileges. Hotelogix PMS serves as a multi-device booking engine for third-party integrations with OTAs. This system is mainly used by small to midsize hotels and is used by more than 10,000 properties worldwide. Maestro PMS serves its purpose by helping small properties. Maestro is designed for the cloud, and brings 20 different modules under one umbrella, including reservations, front desk, sales, space and club management, and dining POS. Maestro aims to simplify things, enabling hotel managers to run everything from one dashboard. MSI CloudPM serves to keep costs down by bypassing the purchase of additional hardware. It provides an Automatic backup and optional on-site backup. Lastly, OPERA PMS system serves to help big corporations, as well as independent hotels with profile management, housekeeping management, accommodation management, and much more. These PMS systems all are beneficial to understand them to learn what PMS system fits best for your business instead of going into the hospitality industry blind.
  • leonfai on 26 Jul 20
     
    These are the most popular software that are used by small hotels specifically
  • jfuen093 on 25 Aug 20
     
    Smaller hotels run with tighter profit margins. This article discusses the 7 top softwares that are available to a small hotel that have many features i.e. front desk, bookings, food and beverage - all in one software application.
jfuen093

10 Sustainability Initiatives Being Embraced by Hotels - 2 views

www.thebalancesmb.com/ndly-hotel-initiatives-1223545

sustainability initiatives hotels event planning Green hotel

shared by jfuen093 on 15 Nov 18 - No Cached
  • Many hotels, from the budget-friendly to the luxurious, are taking steps to make their practices more sustainable.
  • Whether in central operations such as boilers, or with lighting systems, kitchen equipment, and automated energy management systems, hotels globally are working to reduce energy use while sustaining—and, whenever possible, enhancing—the guest experience.
  • Efforts range from the linen and towel reuse programs that are now an industry standard to the installation of low-flow faucets, showerheads, and other fixtures.
  • ...2 more annotations...
  • In support of waste reduction and a higher-quality experience, many hotels are moving away from bottled water as the standard and offering unique hydration options for meeting attendees and independent travelers
  • From property-wide initiatives to guest rooms, food and beverage, or spas, event planners should be asking their hotels about what specific efforts are being made to be more sustainable.
  • linanzhang on 15 Nov 18
     
    It's important to build sustainability facility in the hotel. It's a future trend to build a green hotel and sustain the eco-friendly environment. There are many ways to do physical plants. Water consumption Within guest rooms, laundries, kitchens, pools, and spas, hotels continue to phase inefficiencies that reduce water and, in many cases, chemicals that are used to treat water systems and clean facilities. Efforts include the linen and towel reuse programs that are now an industry standard to the installation of low-flow faucets, showerheads, and other fixtures. Hotel Recycling and Waste Reduction With the limited exception for domestic hotels, recycling programs for the basics such as newspapers and beverage containers are becoming a basic expectation. In combination with the recycling efforts, hotels are looking for opportunities to reduce the use of paper and other disposables. Hotels and resorts that can go beyond to implement food waste composting programs can demonstrate waste diverted from the landfill upwards of 40-50%. Hotel Bath Amenities Many hotels are making a statement by offering guests custom formulated amenities. Resort companies such as RockResorts have taken it one step further with an all-natural, essential oil-based custom formulated product made without preservatives and artificial ingredients that are packaged in recyclable containers. Other midrange hotel brands are experimenting with bulk dispenser presentations.
  • bdegirolmo on 18 May 20
     
    This article discusses that as time continues to progress, more and more hotels, as well as other hospitality/tourism places are starting to implement more "eco-friendly initiatives" into their businesses for the satisfaction of the customers. It is important for the hospitality to be able to adapt in the sense of increasing their "green initiatives." Some hotels have begun doing so by, linen and towel reuse programs, low-flow faucets and shower heads, recycling programs, and much more. Implementing these actions can only benefit the industry/businesses in the long run.
  • jfuen093 on 05 Oct 20
     
    This is a great summary of what event planners are looking for in hotels - "Green Initiatives" that include energy use, water bottle reduction, menu planning, waste management, recycle programs, etc. Very easy to read and recommend for green topic areas for research papers.
Lymaris Collazo

For hotels, COVID-19 has created an operational "perfect storm" | PhocusWire - 0 views

www.phocuswire.com/d-an-operational-perfect-storm

hotels security covid-19 technology Hospitality hotel business travel solution

shared by Lymaris Collazo on 04 Oct 20 - No Cached
  • As recovery starts in some regions, hotels are reporting dramatic and unexpected spikes in occupancy numbers, swinging from 20% to 80% occupancy and back down to 20% in a matter of days.
  • The guest profile of businesses is changing too in many instances. Many business travel hotels are having to work out how to pivot to attract and profitably service leisure guests in the absence of a business travel market currently.
  • On top of the basic need to have the right amount of staff in place for a highly unpredictable amount and type of guests, hotels also have to process systemic change in the way their operations run to be able to guarantee the care of their staff and their guests. Surgical precision also needs to be applied to cost control.
  • ...8 more annotations...
  • One of the biggest challenges for operations managers and housekeepers alike is in implementing the new cleaning protocols. Extra time needs to be planned per hotel room to make sure that the right processes are followed, and the correct manpower needs to be available to execute the new protocols adequately for the number of rooms in service.
  • Some hotels are also deploying cleaning techniques that require rooms to be left for three hours after spraying, others have a policy of allocating 24 hours per room before another guest can be checked in to ensure there is time to fulfill the new procedures.
  • We found that the average guest departure room cleaning time has increased by around 11% overall. In fact, over half of the hotels we spoke to report an increase in minutes spent cleaning each room of at least 15% or more. Ivaylo Ivanov, senior vice president of hotel operations for Okada Manila, estimates that at his 5-star resort, an additional 25% to 30% time is required to clean each room.
  • Expense control pressures are increasing as the costs of these operations continue to spiral with hotels having to outlay hundreds of thousands of dollars on new cleaning products and protective equipment.
  • With supplementary costs like these to balance against occupancy rates of 20% on average, hotels have to find sophisticated ways to save on costs that won’t compromise the all‐important guest experience.
  • We expected hotels to turn to a reduction in stayover cleans as a key way to balance out the additional time spent cleaning check-out stays. However, our survey found that only 12% of the hotels we have spoken to have actually gone down this route.
  • As a five‐star resort where guests know to expect exemplary service, Ivaylo at the Okada resort just simply does not feel this option is open to them as standard (although, if guests request it, that would of course be accommodated). Indeed, where guests do want stayover cleans, the hotels we surveyed found that cleaning time significantly increases by around 35%.
  • When all the strings of the current environment for operations staff are pulled together, it is easy to see that not only have their jobs fundamentally shifted but that there is a huge amount expected of them. Technology has played a vital role in helping teams to communicate and operate during the lockdown, and it will be even more essential to equip teams with the right tools in this next stage so that hotel operations can be optimized to the maximum and these key members of the team are properly supported.Now is the time to assess each process to gain a full picture of exactly what labor and time is needed to continue to operate at the level guests expect whilst adapting to the regulations of the new normal. Any investment made now to support this essential part of any hotel will pay dividends in terms of lowering staff turnover and increasing guest satisfaction as well as realizing business-critical cost savings.
  • Lymaris Collazo on 04 Oct 20
     
    On this article you may learn about the security protocols of cleanliness rooms that hotels had to implement due to Covid-19. This challenges comes with the accompanion of controlling opertional costs and what labor and time is needed to continue to operate at the level guests expect whilst adapting to the regulations of the new normal.
cdamo003

Why hotels need to focus on sustainable technology | Hotel Management - 0 views

www.hotelmanagement.net/...o-focus-sustainable-technology

hotels focus sustainable technology hotel management

shared by cdamo003 on 16 Mar 20 - No Cached
  • HG and Marriott International have eliminated plastic straws in thousands of hotels worldwide, removing an estimated 1 billion straws from the ocean and landfills.
  • Both brands also are cutting out single-use bottles in the hotel bathroom, estimating to remove more than 500 million plastic bottles every year from the environment.
  • the largest hotel brands will be rolling out room controls within their loyalty platforms that enable guests to preselect the room temperature, lighting mood, TV, music, blinds and more
  • ...6 more annotations...
  • Using the digital device that guests already have, hotels can reduce (or eliminate) the use of paper—saving tons of water and chemicals used in paper processing—and reduce (or eliminate) wasteful plastic keycards
  • The future is keyless, paperless and has less plastic
  • sustainability is more than just a travel industry buzzword or term travelers drop to sound hip.
  • According to a recent survey of millennials, 87 percent would be more loyal to a company that helps them contribute to social and environmental causes and more than nine in 10 millennials would switch brands to one associated with a cause. 
  • More than 5 billion people are now connected to a mobile network, equivalent to roughly two-thirds of the world’s population. Mobile devices are a key enabler of sustainable economic growth and a major contributor to the delivery of the United Nations' 17 sustainable development goals. 
  • And as technology evolves to seamlessly link functionality within the hotel with guests' mobile devices, the synergistic forces of guest satisfaction, cost reduction and environmental sustainability will produce a greener planet for everyone to enjoy.
  • salmanalabiooani on 16 Mar 20
     
    This article shows how important sustainability is in the hotel industry and how innovation and technology can help companies sustainability efforts. Even though technology like the smartphone has a huge footprint on the environment, they can be used to help in sustainability such as hotels using the smartphones that guests already have to perform some functions without having to use paper. Mobile phones can also be adapted to help in running of smartrooms to improve customer experience and also reduce the footprint on the environment.
  • ...1 more comment...
  • jeanique13 on 09 Jun 20
     
    Hotel Management is the backbone of the future in development. Technology plays a huge role in the extensions of green technology in hotels. Many properties are now implementing reward systems that can help reduce waste, mobile extensions with the reuse of key systems and smart rooms with the control of light, temperature and TV systems to help with personalization while saving energy and costs.
  • jbjer002 on 17 Jun 21
     
    A quick read but very enlightening statistics about generational feelings and loyalty to green technologies in hotels.
  • cdamo003 on 16 Feb 22
     
    It is becoming more common for hotels to become more sustainable and green in there business practices. Guests are finding these practices to be expected more often that none. Hotels are now becoming more efficient on there sustainability efforts by utilizing technology in order to reduce costs as well.
xiyu wang

Hotels Going the Green Way with Technology - 0 views

idsnext.com/-the-green-way-with-technology

Hotel Green hospitality technology business

shared by xiyu wang on 23 Sep 12 - No Cached
  • xiyu wang on 23 Sep 12
     
    This article gives a general concept about the green way with technology in the hotels. Many hotels have used green ways in their daily business, such as the hotel in Danmark introduced in this article. Using the green technology can contrlo the cost of hotels and bring long-term benefits. Hotels in the US use a technology powered system for heating which starts up when a guest enters a room, and turns down when they leave. This green technology can save much energy and control the cost efficiently. With the green technology, hotels not only can control the operation cost, but also can reduce the maintenance fee. 'Green' is no longer just a fad for the hospitality sector. It plays a significant role for the development trend of hospitality in the future.
Chenchen zheng

IDS NEXT Helps Hotels Beat Summer Costs with Energy Saving Technology - 0 views

www.hospitalitynet.org/...4055931.html

Hotel technology

shared by Chenchen zheng on 24 Sep 12 - No Cached
  • Chenchen zheng on 24 Sep 12
     
    IDS NEXT is one type of property management system (PMS). It is a global leader in providing ERP and total technology solutions for hospitality and leisure industries. IDS NEXT"s portfolio of capabilities include Strategic Consulting, Business Outcome Services, Custom Design and Development, Total Technology Solutions and a range of next generation software products that addresses the hospitality industry. This article talked about IDS NEXT announced a new partnership with Energex, a world renowned manufacturer of occupancy based energy management solutions for hospitality. Existing hotel properties can benefit from this partnership with minimal or no structural changes or disruption to service, as the solution can be retro-fitted. What's more, this partnership will help both upcoming and existing hotels reduce energy costs by as much as 30-50%.
1 - 20 of 1191 Next › Last »
Showing 20▼ items per page