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I find it very refreshing that "Conversion Rate Optimization" made a top ten list for a successful search startup. "Conversion Rate Optimization is Essential, not Optional." These principles are helpful for any business that depends on the Web for leads or sales.

"The Internet isn't passive. When you search online, you plan to do something:  buy, learn, play, find.  As soon as you go to Google, Yahoo or Bing, you're on the hunt."

There are those among us who have a true command of words and their use. I marvel at them. It is a power that is critical to persuasion, conversion and selling. Gabriella Sannino clearly sees it as a power to help people solve their problems. What better brand experience can you deliver than to help someone find answers to their questions?

 @ReelSEO Having just completed my first two videos for my up-coming book, I was grateful to have these nine reminders of what makes video convert.

It's about time I started investing in video. The research and case studies I've read show that video is a powerhouse conversion tool, in almost all industries, B2B and B2C. Video isn't to boost your ego (although I like putting a little of myself in the footage). It has a job to do. These nine will help you get results.

What makes people trust your Website more? As you know building trust with your visitors is critical to maximizing conversion. Here is some research that helps us to understand what makes visitors trust our site. Here are some highlights. 1:43-People trust more attractive websites. 2:21-Attractive websites are those that follow conventions. 3:05-Biggest source of frustration? Ability to find relevant information. 3:31-Website owners must increase the relevance of their information. 5:00-The best way to retain customers is to provide relevant information. Relevancy is dropping across the Internet. 6:10-How an Internet store is different from a physical store. 8:02-People who are on Facebook are more likely to recommend companies that they see on Facebook. 9:30-Satisfaction is what it is all about, affecting conversion and referral behavior. 10:00-Clam chowder

Ready to take conversion seriously? Finally? If you want a great place to start, here are fifty bit-sized posts to get you started up the learning curve. I even got a mention. There are lots of ways to increase the performance of your website, and this list is organized into very helpful categories. Spend some time here.

Ready to take conversion seriously? Finally? If you want a great place to start, here are fifty bit-sized posts to get you started up the learning curve. I even got a mention. There are lots of ways to increase the performance of your website, and this list is organized into very helpful categories. Spend some time here.

Leads, customers and conversion rate round out this list. Now that's conversion.

 @CrazyEgg If you asked 14 conversion experts what they consider important for increasing the performance of a website, you would learn a great deal in a short time. This article delivers, with some very smart people (including me) weighing... for you.

This post has a wealth of examples for optimizing your site. Scroll through to learn much, including an example from our .

Have you taken the free short course we offer there? You should.

When we dig into a site's analytics, we try a number of different approaches to the data. Sometimes interesting things pop out, and sometimes the data looks "as expected."

This is an analysis we are going to start adding to our analysis: Heatmap of Conversions by Hour of Day. We will modify it for our ecommerce clients (as we track Revenue per Visit, or RPV).

You might try this and see if there is an interesting pattern in your data.

Here's a nice roundup of do's and don'ts for conversion rate optimizers. Even experienced AB testers like us need to be reminded of the "big rocks" of CRO, and this article has them. Process, segmentation, qualitative research, and mobile.

If these answers don't ring true with you, you're not ready for conversion optimization. "Why do [Designers] want to get bogged down in all of this marketing stuff? I like building websites - and that's what I want to do." There are two simple answers: Money. Money."

This is a good overview of design trends from 2016. Not all of these trends are good ideas from a conversion optimization standpoint.

Scroll Animations, Large Thematic Images, Animated Micrinteractions, and Brutalism are probably hurting conversion rates.

The author makes a very important point: "this sort of experiment requires thorough research and in many cases the final result comes via several iterations tested and analyzed in terms of usability and visual perception."

#120. Conversion Sciences

From writing up test hypotheses to running meaningful A/B tests, Brian Massey delivers a valuable resource for anyone looking to increase their conversion rates.

It is astounding that these rotating hero shots are so common on e-commerce sites. We have seen in the lab that they are a sure way to reduce site engagement and crater conversion rates. Don't believe it? Tim Ash would know and lists the reasons in this eye-opening article. Please read it.

There is more on hero sliders in my most recent Search Engine Land column.

I'll be presenting on Killer Conversion Copy at @convcon in Chicago, and one of my basic premises is "Killer copy comes from killer copywriters." If you are deciding how get your site to perform better, this list of copywriter attributes is spot on.

You can still save on Conversion Conference Chicago June 25-26. I hope to see you there.

Video has a relatively small part in my book, so I wanted to give you some more depth with this article by Joe Watson.

One of the things that freezes us when we're going to do video is the question, "what will we do?" From a conversion standpoint, the question is, "what will we test?" This implies more than one version of a video. There are ways to cut a video to test for length, style and focus, but testing implies multiple treatments. That's why we've been offering a video piloting service called Video Science.

Storyboarding may be the thing that gets you past considering. I know it works for me.

Your conversion rate is affected by a series of "micro-conversions", and this is especially true of email. To get your emails to convert, you must get the recipient to open it, and three components affect open rates: Who it is fromThe Subject LineThe first lines of text, which are shown by many email clientsThis article focuses on subject lines that work for those of us offering training and education. These may have more limited success with other audiences. It is interesting nonetheless.

We focus on conversion marketing because it lets us spend our limited resources on the things that will move our business forward. However, when you first start your conversion optimization process, you are going to have to do MORE work until you get the data on what programs to kill. So, I thought I would pass along some very effective tips that have worked for me to find more time in my already crowded day. Enjoy. 

We've been having great success with video in a e-commerce setting here at Conversion Sciences. You may not need to commission "ten fully functional video studios" and full-time staff of 45 people as Zappos has. But clearly Zappos believes that video is increasing their sales enough to make such an investment.

What could online video do for your business?