Amara support

Line breaks missing in subtitles of TED videos - on amara.org and/or on TED.com

See "What happened to all the LINE BREAKS within subtitles? They're all gone now. Does it have to do with the upgrade?" http://support.amara.org/support/discussions/topics/25104 on the Amara general help forum and "Translation published, lines still merged" http://ted-support.amara.org/support/discussions/topics/28326 on the TED help forum

"Claude Almansi started a topic 2 months ago (2013-06-14) [Update July 2, 2013: the original title of this discussion, as posted mid-June 2013, was: "Let's beta-test the imminent new subtitle editor before it is released". In fact, on June 6 Dean Jansen had announced it's release for "in the next week or so", then on June 14 he wrote that the new editor was "still very much in beta, [...] still under heavy development", mentioning "necessary confirmation tests and modifications to ensure a smooth transition". (...) I suggest that questions about how the editor works be added in comments to this thread. But for reporting possible bugs and issues I made a Google Drive form , whose replies go into a spreadsheet that can be viewed, downloaded and commented on by anyone who has the link (no sign in required). This way Amara developers too should be able to download it e.g. as .csv file and reuse the data in whatever beta-testing program they are using on their own. It is important that we actual subtitlers beta-test innovations to the Amara software, because developers, not being subtitlers themselves, cannot properly assess the impact of some changes they make: see the Team moderation: let's learn together from the Friday 13 team thread."

Google Drive form: https://docs.google.com/forms/d/1x_akD-_fBW4aRPoJq4jyG07OQ5GAGYdZxEjbgTogaXI/viewform Google Drive spreadsheet: https://docs.google.com/spreadsheet/ccc?key=0ApuzSw0MoY82dDlPYnB3cUlwQlNJV2VVWS1XSy1DSWc#gid=0 Forum topic about the Friday 13 team: http://support.amara.org/support/discussions/topics/5241

"Iván Castellanos started a topic 5 months ago (2013-03-14) In order to make more efficient the translation I added a couple of new functionalities to Amara subtitler interface; feel free to use the same code (furthermore I encourage you guys to do so) - You can press Ctrl+Enter (anywhere) to play/pause the video. - You can click on a pre-created subtitle and quickly go there in the video, use in conjunction with the previous functionality for better efficiency. The code: https://gist.github.com/AltIvan/5163352 (public domain) You can add this functionality before (if ever) Amanda.org does, just use TamperMonkey, Greasemonkey or any other browser add-on that allows you to inject scripts."

Probably made obsolete by the new editor, but in the new editor, the equivalent video navigation shortcuts don't work on a Mac. No staff reply.

"Claude Almansi started a topic 10 minutes ago (2013-07-30) Proposals for the elimination of theses paradoxes and issues The paradoxes and issues described above could be eliminated by an approach to deletions directly based on copyright law and Amara's Terms of Service: A) Proposal for the deletion of subtitles: The only persons allowed to delete - or entitled to request the deletion of - a set of subtitles must be its author and the right holder on the video. As per Amara's Terms of Service, section 5: the author of the subtitles cannot delete them if the deletion would also delete or mess up the work of other people (co-subtitlers, people who have translated the subtitle set). Team admins / owners can only prevent subtitlers from deleting subtitles they made for the team's videos, but only if this is explicitly specified in the team's description. B) Proposal for the deletion of Amara video pages The only persons allowed to delete - or entitled to request the deletion of - an Amara video page must be the person who created it and the right holder on the video that streams in it. As per Amara's Terms of Service, section 5: the creator of the page cannot delete it if other people have already started to create subtitles for the video that streams in it, unless s/he is also the right holder on the video. Could Amara developers create software rules that would allow users to delete their subtitles and the video pages they've created, with the restrictions explained in these two proposals? A 3. (the restriction in favor of team owners/admins) might be a bit of a headache, technically. But it should be feasible by adding something to the /settings/permissions/ page of teams AND by making these permissions settings automatically viewable by all."

"Claude Almansi started a topic 5 months ago (2013-03-15) It would be nice if there were a search tool for subtitlers' profiles, on the model of the one for videos in the Watch page or in teams' video page, but with different criteria. I.e. something like: Search box: "Search subtitlers" 1st filtering criterion: "who have made subtitles from (droplist of languages)" 2nd filtering criterion: "into (droplist of languages)" 3rd filtering criterion: "covering more than (droplist with > and some duration values) minutes of video." This way, people who need subtitles for a given video could view various members' profiles fitting the chosen criteria, check some of their work, then contact them - also for paid subtitling. I take it our subtitling activity produces the data corresponding to these criteria, somewhere in the Amara server? In the unlikely case of privacy issues with this proposal, having one's profile included in such a search tool could be made opt-in."

No reply.

"CC started a topic 8 months ago (2012-11-30) I currently download Youtube's Auto Captions from Youtube, and then upload them to Amara as a good starting point (both for the captions and the timing of the captions), and then start editing the subtitles that way. Is there a way you can auto-import those machine captions so we can skip a step? Thanks! "

Erroneously tagged "Implemented".

"Claude Almansi started a topic 9 months ago (2012-11-10) Mystery meat navigation where links are hidden and only appear when you mouse over them may be esthetically tempting for designers, but it's a pain for users in general and it excludes users with motor and sight disabilities, as well as those using mobile devices. So please replace such hidden, mouse-over only links by their former directly visible version. Two examples (but there might be more): "Decline task" in videos added to teams who enforce workflowed tasks Actions bottom-right of messages in Amara messaging. Update Nov. 14: the screenshot in the How can I decline a task page in the Amara teams part of the Solutions section here still shows the directly visible version of the "Decline" button"

No Amara reply Comment: See your own How compatible is Amara with Dragon NaturallySpeaking? FAQ - http://support.universalsubtitles.org/solution/articles/49647-how-compatible-is-amara-with-dragon-naturallyspeaking-

"Rodrigo started a topic 4 months ago (2013-03-26) Dear, When I try to search for a video to subtitle, in the "with" filter, could be an option that I could choose the language that has not been choosen to be subtitled. For example: I translate to Brazilian Portuguese, so I want to filter the videos that are not subtitled in my language. I need it to show me the videos that are not subtitled in my language, to make it easier to me, to search directly the videos not subtitled in Brazilian Portuguese. Regards, Rodrigo."

No reply. In a way, this is what the suggestions of team Dashboards attempt to do from the opposite perspective, but Rodrigo is speaking of videos in general, not just teams' - and the Dashboard suggestions don't work.

"tatjana jevdjic started a topic 4 months ago - 2013-04-04 I took to revise translation in enlish http://www.amara.org/en/videos/G6nGLoj4LJPJ/info/conserving-our-spectacular-vulnerable-coral-reefs-joshua-drew/ Amara added it to my tasks, but I could not enter in and edit. The message was something like "Sorry you are not allowed..". The problem is that Amara shouldn't permit me to take it in the first place. I would suggest that you make visible when you click on a name of translator all the files he is presently working on Amara, instead of searching members. Best Tatjana"

No reply. This topic is about a task in a TED team video.

"James Bruce started a topic 9 months ago I see American Sign Language in the list, could we get a few more sign languages added such as BSL - British Sign Language, International Sign Language, Auslan - Australian Sign Language etc? Thanks, James "

Comments: other requested sign languages: French Sign Language Irish Sign Language Israeli Sign Language Discussion on how to implement a truthful definition of sign languages as video language.

"Claude Almansi started a topic 3 months ago (2013-04-18) Feedback situation on this Help forum boards: Your suggestions to make Amara great ... Out of the so far 50 posts in this "Your suggestions to make Amara great" board, which is the only board where Amara staff can label posts to indicate the progress of suggestions, only 7 have received such feedback labels, of which 3 are wrong and one I can't check: A. Wrongly labeled "Implemented": 1 Add a feature that imports Youtube machine Auto Captions directly into Amara for editing. It still impossible to import YouTube autocaptions directly. B. Wrongly labeled "Planned": 2 Restore the Send a message link in users' profiles. The link has been restored 2 months ago, but the request to change the label made then in a comment has been ignored. Independent subtitle sets for each video. It's now been possible to again differently time subtitles for a video C. (Hopefully) correctly labeled "Planned": 3 Representing each volunteer's work. Give more info about the implications of team settings choices. Reliable history of revisions. D. ? "Planned": 1 Allow us to save & exit "approve"-tasks. (I don't know whether it's been implemented or not, because I don't do such tasks). So that's 3, perhaps 4 suggestions out of 50 that got a hopefully correct developers' feedback, out of 50, on the only board - out of the four boards of this forum - that enables such feedback: a tiny proportion. Situation on the other boards: Updates and News ... 5 announcements, most recent one - Localization of Amara Website updates put on hold - in January: no reply to question asked in comment, no update as to how long this localization will remain on hold. Amara Questions ... 70 questions. No reply from Amara Staff to the ca 18 questions asked after the end of February 2013 Help me, please! ... 76 topics. No reply from Amara Staff after the end of February 2013, except for an April 1st, 2013 comment in t

No reply. Since April 18, 2013, there have been replies to 2 forum topics from PCF Support: - Mami Kawade's "My subtitles are gone" http://support.amara.org/support/discussions/topics/24667 June 29, 2013 (3 PCF Support replies) - Zikoinak's "New editor: translating existing subtitles" - http://support.amara.org/support/discussions/topics/26493 - July 15, 2013 (one PCF Support reply)

"Mauricio Navarro Miranda started a topic 3 months ago (2013-04-28) Hi everyone! We wish to request new languages to be available in amara. We're localizing some Mozilla's videos into indigenous languages. Here you can see the list of indigenous languages we're requesting: http://www.mozilla-mexico.org/firefox-en-lenguas-indigenas/ And, the list: ctu yua nci ncj tsz oto tar hus toj tzh tzo hch yaq zam cak qvi Thanks!"

No reply so far. About Mauricio Navarro Miranda, see http://blog.mozilla.org/l10n/2012/06/01/awesome-l10n-contributor-mauricio-navarro-miranda/ .

"Eri Pançi started a topic 3 days ago (2013-07-26) Hi there, I have a problem. I see that some subtitles that I've added just doesn't open. Or some other videos that I've subtitled doens't open any language. :(((((( Here are the link for some of the videos, because all videos from this TV Show don't open subtitles: http://www.amara.org/en/videos/eadM5d5NKwu1/info/kuzey-guney-121912/ Doesn't open any of the languages! or http://www.amara.org/en/videos/WNxDhEwkSrEv/info/kuzey-guney-51bolum/ Sorry for my bad Englisht sometimes. Thank you! "

The impossibility to display subtitles in the video described by Eri seems to disappear when subtitles are started in the defined video language. I asked Eri to leave alone a couple of these videos so that developers can examine them, but I'm not sure he understood. See also Ezar Soeparman's "Why won't the English subtitle work for Fatmagul episode 26 part 2 and many more." - http://support.amara.org/support/discussions/topics/28098 and my comment.

"Ezar Soeparman started a topic 15 hours ago (2013-07-28) Hi, I just recently found out about this site and as I was watching, I somehow couldn't load the English subtitle when it said that it is complete. But when I try the Greek one, it loads very quickly but the thing is, I don't speak Greek! I was watching Fatmagul episode 26 part 2 and the subtitle never loads. I waited for hours on end and it wouldn't load. But the Greek one only took five seconds. Episode 26 part 2 cannot. Episode 27 part 1 and 2 cannot. (it kept going back to turkish when I have already clicked the english one.) Episode 28 part 1 and 2 cannot aswell. Please tell me. My internet connection is quick enough to fully load the video so it's impossible that it isn't quick enough to load the subtitle. Thank you."

Related to Eri Pançi's "My subtitles doesn't open or noone subtitles doens't open??!! :(((" - http://support.amara.org/support/discussions/topics/28007 ? But in Eri's examples, there had been no subtitles in the defined video language, and when I started them, it became possible to select and display the other existing subtitles. Whereas in the one video I perhaps identified from Ezar's "Episode 27 part 1" description - http://www.amara.org/videos/1JeMDQ7uLtr4/info/fatmagulun-sucu-ne-27bolum-part-1/ - there are subtitles in the defined video language, Turkish, and the issue only affects English, British subtitles: the other subtitle sets can be selected and displayed. I've asked Ezar to give the URLs for the other videos he mentions.

"Claude Almansi started a topic 15 days ago (2013-07-14) In some video pages where the video language had been selected before the June 29, 2013 upgrade of the Amara software, this selection has been deleted after (by?) this upgrade. Example http://www.amara.org/en/videos/rVHqxPbw8m90/info/importare-un-file-opml-in-bloglines/ . [Note: this is the same video mentioned in the The URLs of several subtitle sets have changed. Another aftershock of the June 29, 2013 upgrade? topic, because its subtitles have been affected by this change of URL. The issue with its language selection was also pointed out to me by luciab] When I started the original Italian subtitles for this video on May 24, 2013, I selected Italian as the language of the video. This selection was still working when awemaze translated these Italian subtitles into English , French and German on May 25, 2013. But when I checked it on July 12, 2013, because of luciab's comment on my blog, the language selection had been deleted. And it's still deleted now. Consequences: The player in http://www.amara.org/en/videos/rVHqxPbw8m90/info/importare-un-file-opml-in-bloglines/ , which should show the Amara Italian subtitles with "Italian subtitles" preselected in the droplist below it, now doesn't show Amara subtitles and the droplist says "Select Language. See attached novideolanguage_mainplayer.jpg . Only the YouTube subtitles (in red in the attachment) show, not the Amara subtitles. When the Create a new translation! link below the player is clicked, the dialog box requests that the video language be selected and t

Several links to affected video pages, in the rest of the topic and in comments.

"CC started a topic 25 days ago (2013-07-03) I know there was a big upgrade recently where subtitles were lost, but also being restored. I haven't really seen any missing subtitles, but instead, I've noticed that all my subtitles are missing the line breaks that I put in (I originally used SHIFT-ENTER to put line breaks and it's been displaying perfectly on 2 lines until now) So a line that looked like this originally: There were 3 little pigs who lived on a farm in Houston. Now looks like this: There were 3 little pigswho lived on a farm in Houston. The line break between "pigs" and "who" is gone and the 2 lines are now squished together and displayed all on one line. For example: http://www.amara.org/en/videos/mR3iGd5jpr0w/info/part-1-evolving-role/ Will these be restored somehow from a backup? ----- Edit: I tried going back to an old video which lost its line breaks and tried manually adding them back in (with SHIFT-ENTER). I found that if I just added the line breaks back in and pressed save, none of the changes were saved and was as if I hadn't edited it at all, no new revision was created and the subtitles still on a single line. It only saved a new revision if I changed or added new letters into the subtitle and pressed save. And in that case, line breaks were recognized. So does that mean that Amara doesn't recognize just adding line breaks as a change to the subtitle and cause for a new revision to be created? I'm pretty sure that I've just added a line break or two before and it saved properly, not sure why it doesn't now."

Several comments with other instances of deleted line breaks after June 29, 2013 upgrade.

"Anne H started a topic 3 hours ago (2013-07-28) Hi! I'm part of a volunteer team translating the Crash Course subtitles, and just noticed that in several of our videos both the original subtitles and the translations are randomly missing spaces that were there before (for example: http://www.amara.org/en/videos/owRxJImTTlI1/en/77200/ (0:07, 0:16 etc.)). Is this a known bug that can be fixed, or do we have to re-proofread our subtitles and press space a lot?"

I crosslinked to: - "What happened to all the LINE BREAKS within subtitles? They're all gone now. Does it have to do with the upgrade?" http://support.amara.org/support/discussions/topics/25104 and -"Video language selection deleted after (by?) the June 29, 2013 upgrade" http://support.amara.org/support/discussions/topics/26382 (also relevant for the video mentioned by Anne H. And I suggested leaving things as they are on Amara as the banged-together words don't really hamper translation, and as the YT subtitled remained unafected, thanks to the YT channel not being connected to Amara.

"Veroneblack started a topic a month ago (2013-06-29) Firstly, since your last update we lost so many susbtitles. http://www.amara.org/fr/videos/z4f1iVSassHe/info/michael-jackson-smooth-criminal-michael-jacksons-vision/ http://www.amara.org/fr/videos/5JBdZuQlcVBj/info/kendrick-lamar-ft-rza-ronald-regan-era/#video ... Hundreds of them. ___________________ Secondly, I tried your new beta, here is what I think : Subtitling will be a lot slower because we can't adjust subtitles on the timeline (holding left click). Today I spend around 10min to moderate a 5min video (To check if every subtitles can be read easily), with your beta it will be around 1h We lost the 'Re-play last 4s' button as well, 're-play last subtitles' will be a big waste of time to undertstand where we are every time we click on it. And a last thing : 'Tabulation' was so much easier to do play/pause than 'shift+space'. Specialy when you're doing it 100 times per videos. (and so much more convenient to use with 're play last 4s' button 'shift+tab')"

I refered Veroneblack to "My subtitles are gone" for the deleted subs, and added his remarks about time codes etc in the new editor, in the https://docs.google.com/spreadsheet/ccc?key=0ApuzSw0MoY82dDlPYnB3cUlwQlNJV2VVWS1XSy1DSWc#gid=0 spreadsheet linked to in Let's try the new subtitle editor and report about it http://support.amara.org/support/discussions/topics/23464 . Amara staff should reply about the new editor, then move the topic to another board (Amara questions?)

"Eyal Herzberg started a topic 25 days ago (2013-07-05) It would be easy and elegant if, as part of the process of translating a video from another owner, the user will be able to send an automated message to the owner explaining about amara.org and suggesting that they link their channel with this useful service. "

"Zikoinak started a topic 13 days ago (2013-07-15) Hello Amara developers, Thank you for you great work. I do often translate subtitles in Amara. I find it difficult to do in the new editor. The upper part of the screen is fully occupied by the video and the keyboard instructions. I suggest that you enable hiding this upper part, so that the two columns of the text are more visible."

Reply from PCF support