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"Hi, again I have a problem here. Thanks to Amara support, my subtitles once gone after the maintenance were restored and after that I could add some new subtitles to the video I had been working on. That's ok, but when I got back from a couple of days' trip and tried to add new subtitles again, I realized I had to "type whatever I hear". I mean, when I started to translate this video, I translated what the speaker says from English subtitles to Japanese subtitles as I usally do, but now, I have to translate what I hear in the video directly to Japanese. Why is this happening? Does this have something to do with the maintenance? Can anybody help me? " Mami Kawade is member of the TED team and this is about subtitles of a TED team video. I pointed her to Dharma Lee's "I am translating talks, but appears the transcribing system" topic on the same issue in the TED help forum, to which PCF Support (Margarita Shamraeva) replied to use the new editor to get a translation interface. Mami Kawade re-replied she'd done that, but had problems getting the 2 transcripts showing subtitles for the same moment in the video. In the TED support, apart from PCF Support's answer, a how-to about the new editor was added to the Solutions section: http://ted-support.amara.org/support/solutions/articles/107527-the-transcript-is-missing-when-i-resume-my-translation No reply from Amara staff on the general help forum and no tutorial added in the general help solutions section 2013-07-15. Mami Kawade reposted the description of the issue with the new editor on the TED help in http://ted-support.amara.org/support/discussions/topics/25107 2013-07-15

In http://ted-support.amara.org/support/discussions/topics/25107 , PCF Support explained: "There is a small lock icon at the bottom of the left column. If you unlock it, then you can scroll each list of subtitles independently from each other and align them as you wish."

"Veroneblack 2013-07-09 (ongoing discussion) Half of the time when I submit my subtitles the loading still thinking during hours. I can download the subtitles but I can't send it back to the same video. Editing is not working anymore This is happening to me and few other people since your big upgrate, everything was fine before. Here is an example : http://www.amara.org/fr/videos/MctiWJgOXCyL/info/kid-cudi-going-to-the-ceremony-produced-by-wzrd/#video Plus : 'Rollback' seems to be down as well" Following comments: me: rollback didn't work for me either. Verone: http://www.amara.org/fr/videos/Xd7tj3biEGM1/info/skylar-grey-feat-angel-haze-shit-man-dont-look-down/ not even editable from scratch me: able to edit Verone's subs from the subtitle page and to make them incomplete again, so that he could edit them from the main page. Incoherence of this graying out subs marked complete in the main page droplist, while they can still be edited from the subtitle pages. 2013-07-14 Verone: asked me to edit and save the French subs of http://www.amara.org/fr/videos/ASpv6drn0LEm/info/king-los-love-you-down-becoming-king/ 2013-07-15 It worked for me, from the subtitle page

Presently in the Your suggestions to make Amara great board. Amara staff should reply to this topic, then move it to another board: Help me, please, or I have a question.

"Claude Almansi started a topic 15 days ago (2013-07-14) In some video pages where the video language had been selected before the June 29, 2013 upgrade of the Amara software, this selection has been deleted after (by?) this upgrade. Example http://www.amara.org/en/videos/rVHqxPbw8m90/info/importare-un-file-opml-in-bloglines/ . [Note: this is the same video mentioned in the The URLs of several subtitle sets have changed. Another aftershock of the June 29, 2013 upgrade? topic, because its subtitles have been affected by this change of URL. The issue with its language selection was also pointed out to me by luciab] When I started the original Italian subtitles for this video on May 24, 2013, I selected Italian as the language of the video. This selection was still working when awemaze translated these Italian subtitles into English , French and German on May 25, 2013. But when I checked it on July 12, 2013, because of luciab's comment on my blog, the language selection had been deleted. And it's still deleted now. Consequences: The player in http://www.amara.org/en/videos/rVHqxPbw8m90/info/importare-un-file-opml-in-bloglines/ , which should show the Amara Italian subtitles with "Italian subtitles" preselected in the droplist below it, now doesn't show Amara subtitles and the droplist says "Select Language. See attached novideolanguage_mainplayer.jpg . Only the YouTube subtitles (in red in the attachment) show, not the Amara subtitles. When the Create a new translation! link below the player is clicked, the dialog box requests that the video language be selected and t

Several links to affected video pages, in the rest of the topic and in comments.

"Zikoinak started a topic 13 days ago (2013-07-15) Hello Amara developers, Thank you for you great work. I do often translate subtitles in Amara. I find it difficult to do in the new editor. The upper part of the screen is fully occupied by the video and the keyboard instructions. I suggest that you enable hiding this upper part, so that the two columns of the text are more visible."

Reply from PCF support

"Ezar Soeparman started a topic 15 hours ago (2013-07-28) Hi, I just recently found out about this site and as I was watching, I somehow couldn't load the English subtitle when it said that it is complete. But when I try the Greek one, it loads very quickly but the thing is, I don't speak Greek! I was watching Fatmagul episode 26 part 2 and the subtitle never loads. I waited for hours on end and it wouldn't load. But the Greek one only took five seconds. Episode 26 part 2 cannot. Episode 27 part 1 and 2 cannot. (it kept going back to turkish when I have already clicked the english one.) Episode 28 part 1 and 2 cannot aswell. Please tell me. My internet connection is quick enough to fully load the video so it's impossible that it isn't quick enough to load the subtitle. Thank you."

Related to Eri Pançi's "My subtitles doesn't open or noone subtitles doens't open??!! :(((" - http://support.amara.org/support/discussions/topics/28007 ? But in Eri's examples, there had been no subtitles in the defined video language, and when I started them, it became possible to select and display the other existing subtitles. Whereas in the one video I perhaps identified from Ezar's "Episode 27 part 1" description - http://www.amara.org/videos/1JeMDQ7uLtr4/info/fatmagulun-sucu-ne-27bolum-part-1/ - there are subtitles in the defined video language, Turkish, and the issue only affects English, British subtitles: the other subtitle sets can be selected and displayed. I've asked Ezar to give the URLs for the other videos he mentions.