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reference has been made in current writing to such skills as collaboration, networking, and critical thinking as direct benefits for students; however, teaching practitioners are becoming more sophisticated in recognizing levels of learning within those skill development areas.

What is not so obvious but is becoming apparent is that within the general concept of communication, students can develop these skills differently and for different purposes with increased use of Web 2.0 tools. So, while we explore how Web 2.0 tools can assist in direct connection between individuals in the learning process, we must also explore how those connections build and expand students' ability to communicate effectively in various contexts and for various purposes.

The back channel isn’t just a social space. I noted three distinct, valuable uses of back channels at WebWise:To communicate socially in an environment that does not permit open dialogue. This is the "note passing" or flirting use case.To share your onsite experience with a network of people who are not co-located with you. Where the first use case serves co-located people, this use case focuses on broadcasting the highlights of your experience to friends elsewhere.To investigate a content experience more deeply using a different set of tools than those used to convey the content. For example, you may listen to a speaker and check out related links from his work as he talks.