Contents contributed and discussions participated by sken frith
Diigo toolbar causing Firefox crash - 94 views
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Diigo toolbar 3.1.6.13
Firefox 3.08 (and Firefox 3.07)
Mac PPC OSX 10.5.6
The Diigo toolbar seems to be causing Firefox to crash. Unfortunately, I cannot provide a reliable list of reproducible steps, but this has occurred well over a dozen times. I have provided observations to Mozilla through the built-in Firefox crash reporter.
The issue seems to be related to the tag field of the Diigo toolbar. Sometimes, the drop-down suggestion list lags and fails to populate before I've completed typing the text and hit tab or enter. When this occurs, Firefox hangs for a few seconds, then crashes. At first it seemed linked to clicking away-either to another area of the Diigo bookmark window or to another application window-during this drop-down menu lag, but crashes have also occurred without clicking away. - ...1 more comments...
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Thanks for the reminder regarding APE. I had been focusing on Firefox add-ons and overlooked that haxie.
Normally when troubleshooting, I disable add-ons and selectively enable them to help pinpoint the issue, as helpfully suggested in this thread. Unfortunately, because I have yet to discern reliable, reproducible steps for the described behavior, testing the behavior against specific add-ons is difficult. An option would be to disable all add-ons except the Diigo toolbar and note whether a crash occurs within a week (the drop-down suggestion list lag that precedes a crash seems to occur about 2-3 times a week), then enable one add-on per week and observe. Aside from being slow, this option leaves room for much error. Without reproducible steps, the presence or absence of the behavior would not definitively indicate or exempt a specific add-on. I'm certainly willing to give it a go, though.
Diigolet for Firefox and Safari is an option, of course as is the website. The bookmarklet functions, however, are more limited than the Diigo toolbar. Additionally, I heavily use the Diigo toolbar feature that allows me to automatically add a bookmark to Delicious-a feature not supported by the bookmarklet. -
> The window grows when 'recommended' tags appear in the grey space below the white Tags: field. Recommended a.k.a. suggested, sorry for any confusion. If I can capture a movie of this change in window size, I will.
Thanks for the movie. I see what you are referring to now-the horizontal group of recommended tags (labeled Recommended tags: field) below the Tags: field, rather than the drop-down list of suggestions that appears while typing in the Tags: field.
The Edit bookmark window changes in height after the The Recommended tags: field is populated. If no tags appear in the Recommended tags: field, the window decreases in height after the black processing indicator disappears. If tags appear in the Recommended tags: field, the height of the window increases. For whatever reason, I don't often see tags in the Recommended tags: field unless I've previously bookmarked and tagged the page-then the Recommended tags: field is populated with the tags I've assigned, as expected.
> In Appearance preferences for the OS, do you prefer scroll arrows
> Together or At top and bottom?
I set scroll arrows together in Preferences > Appearances.
Unable to use Diigo menu in Firefox menubar - 17 views
Bookmarks and changes to bookmarks do not persist - 31 views
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Thanks for the reply, Graham. All bookmarks and urls-new and imported from Firefox- are affected for me, including this page. Bookmarked pages and their information appear in My Bookmarks. Revisiting the page by typing the url or via My Bookmarks in my main account or sidebar does not display the bookmark or saved information. Re-bookmarking the same page overwrites the saved information in My Bookmarks, but after navigating away then back, the toolbar still does not recognize the bookmark.
I have uninstalled and reinstalled the Diigo toolbar; performed various maintenance tasks (repair permission, verify preference files, periodic cleanup, update prebindings, clear cache files, update locate database, update whatis database, rebuild launchservices database); disabled all extensions except Diigo Toolbar; used new Firefox profile: and rebooted computer.
Any suggestions on how to resolve this issue would be welcome. Thanks!
Update: I've pinpointed the issue. Annotations were accidentally set to "don't show annotations" rather than the intended "see only private annotations". If this (recognition of bookmarks classified as annotations) is intended behavior, then I would like to suggest a feature request: Selecting "don't show annotations" in the Diigo toolbar should hide highlights, comments, and sticky notes, but should not mask that a page is bookmarked.
This would be consistent with how filters in My Bookmarks behave. For example, the "annotated" tab in My Bookmarks logically displays only bookmarked pages the user has added a highlight, comment, or sticky note. If the "annotated" tab behaved consistently with how the toolbar defines annotations, it would illogically display all pages that have been bookmarked. It does not seem intuitive to me to classify the presence of a bookmark as an annotation. Without the reliable visual indicator of a bookmark, there is the risk of overwriting important data.
Perhaps, however, I am missing an important advantage of the current behavior?
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Firefox 3.08
Mac PPC OSX 10.5.6
When forwarding an annotated page via Diigo toolbar > Send > to Email and Diigo Friends, all annotations are extracted and placed in the email as Quotes. Currently, there is only the option to include all quotes (all public annotations and user's private annotations) or no annotations. Please allow users the option to include only their annotations.*
Interestingly, if you click "Rich formatting" in the compose window, a new page opens with a compose email interface. The Quotes in this message section only include the user's annotations. The Quotes behavior and options should be consistent between plain and rich text forwards.
* This behavior would be consistent with options provided with Diigo toolbar > Send > Get Annotated Link and Diigo toolbar > Send > Extract Annotations. For both actions, the user can choose to show all annotations; or Only show my highlights and sticky notes (user's public and private annotations) and/or Don't show my private highlights and sticky notes (user's public annotations).