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sken frith

Bookmarks and changes to bookmarks do not persist - 31 views

bookmarks bug highlight comment data loss suggestion

started by sken frith on 02 Mar 09
  • Graham Perrin
     
    Using the same combination of software, and bookmarking this topic, I can't reproduce the issue:

    Thanks ImageShack!

    Please, can you offer an example of an affected URL?
  • sken frith
     
    Thanks for the reply, Graham. All bookmarks and urls-new and imported from Firefox- are affected for me, including this page. Bookmarked pages and their information appear in My Bookmarks. Revisiting the page by typing the url or via My Bookmarks in my main account or sidebar does not display the bookmark or saved information. Re-bookmarking the same page overwrites the saved information in My Bookmarks, but after navigating away then back, the toolbar still does not recognize the bookmark.

    I have uninstalled and reinstalled the Diigo toolbar; performed various maintenance tasks (repair permission, verify preference files, periodic cleanup, update prebindings, clear cache files, update locate database, update whatis database, rebuild launchservices database); disabled all extensions except Diigo Toolbar; used new Firefox profile: and rebooted computer.

    Any suggestions on how to resolve this issue would be welcome. Thanks!


    Update: I've pinpointed the issue. Annotations were accidentally set to "don't show annotations" rather than the intended "see only private annotations". If this (recognition of bookmarks classified as annotations) is intended behavior, then I would like to suggest a feature request: Selecting "don't show annotations" in the Diigo toolbar should hide highlights, comments, and sticky notes, but should not mask that a page is bookmarked.

    This would be consistent with how filters in My Bookmarks behave. For example, the "annotated" tab in My Bookmarks logically displays only bookmarked pages the user has added a highlight, comment, or sticky note. If the "annotated" tab behaved consistently with how the toolbar defines annotations, it would illogically display all pages that have been bookmarked. It does not seem intuitive to me to classify the presence of a bookmark as an annotation. Without the reliable visual indicator of a bookmark, there is the risk of overwriting important data.

    Perhaps, however, I am missing an important advantage of the current behavior?

  • Graham Perrin
     
    > Selecting "don't show annotations" … should not mask that a page
    > is bookmarked.

    That suggestion seems reasonable.

    Well done for pinpointing the issue…

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